Job Description:

We are seeking a skilled M365 Messaging Systems Support Engineer responsible for providing day-to-day support and maintenance of on-premises and/or Microsoft 365 (M365) messaging systems such as MS Exchange, Teams, Lync, Skype, and SharePoint. The ideal candidate will ensure smooth operations, monitoring, troubleshooting, and maintenance of these systems in line with the project service scope and service level agreements (SLAs). They will also handle service requests, escalations, and perform basic system administration tasks.

Key Responsibilities:

Technical Support:

Provide technical support for escalations and cases related to messaging systems, ensuring accurate documentation of the issue and its resolution.

Offer troubleshooting and technical support via phone, email, and web-based tools.

Operations & Monitoring:

Track and monitor the progress of all requests and ensure timely completion.

Perform daily operational tasks, including monitoring system availability and utilization.

Respond to system health alerts generated by monitoring systems.

System Administration:

Conduct basic system administration tasks, including processing standard service requests related to the messaging system.

Perform messaging log tracking and troubleshooting.

System Patching & Maintenance:

Support system patching and server reboot activities based on established work instructions.

Carry out post-preventive maintenance system health checks following OS patching or application updates.

Preventive Maintenance:

Assist in regular preventive maintenance routines to ensure optimal system performance and prevent downtime.

Collaboration:

Work closely with other IT team members to ensure effective resolution of issues and smooth operation of messaging systems.

Required Qualifications:

Experience:

3+ years of experience in messaging systems administration, troubleshooting, and support, particularly with Microsoft Exchange, Teams, Lync, Skype, SharePoint, or similar platforms.

Technical Skills:

• Strong knowledge of on-premises and M365 messaging systems.
• Experience with monitoring tools and troubleshooting messaging logs.
• Familiarity with system patching, server reboots, and preventive maintenance processes.

Soft Skills:

• Excellent communication skills for troubleshooting and support over phone, web tools, and email.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Certifications (Preferred):

Microsoft Certified: Messaging Administrator Associate or equivalent.

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

This role involves providing comprehensive administrative support, including managing communications, processing invoices, and handling data entry tasks. The ideal candidate will assist with general office operations, financial matters, and offer ad-hoc support to ensure smooth daily functioning of the organisation.

Job Responsibilities:

• Acknowledge and process opt-out email requests.
• Enter data into the opt-out system.
• Respond to CDACFund emails.
• Handle refund requests.
• Send out statements of account for overdue invoices.
• Check courier slips, scan, and organize documents.
• Sort and distribute incoming mail and cheques.
• Allocate Singtel bills for payment.
• Monitor utilities and photocopier invoices for CDAC HQ and 13 Centres.
• Assist with general administrative tasks, including board and banking matters, and ordering office supplies.
• 3 day work week

Job Requirements:

• Good command of spoken & written English
• Familiar with basic Microsoft Word and Microsoft Excel function
• Meticulous, with good attention to detail to ensure accuracy in work done
• Pleasant personality and a Team Player
• Comfortable with travelling to Bank for Banking matters
• Available to start immediately or within a short notice period.

This is a temporary hourly-rated position attached to a Community Club in the West. Location: Jurong area

Duration: 1 year

Job Scope

– Answer enquiries from members of the public, actively promote and market CC activities, courses and events available at the CC to customers and to attract new customers to the CC.
– Work with the CC team to support CC services and manage CC customers.
– Provide administrative support to the Constituency Office (CO) and Grassroots Organisations (GROs).
– Initiate and implement activities, programmes and services to meet the needs of the community at the CCs and RCs.
– Perform other duties as assigned by the Supervisors.

Requirements

-Possess pleasant and positive personality and enjoy interacting with people from different backgrounds

-Have good communication and computer skills

-Physically fit

-Retirees and students are welcome to apply

Working Hours/Days

Monday to Sunday, 5 day week
AM shift: 10am to 6pm
Off day & Rest day: 2 days per week, one weekday and one weekend off

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

Working Hour: 7.30am to 4.45pm

Working Location: Central area

• Managing the ICT resources, including inventory and asset management, maintenance of ICT equipment, replacement and condemnation of ICT equipment, and loaning of ICT equipment.
• Updating information on the website and portals.
• Managing and maintaining non-SSOE equipment and devices, e.g. Chromebooks, MacBooks, Windows laptops, projectors and visualisers.
• Managing and monitoring usage of Chromebooks and maintaining whitelist/blacklist via DMA software.
• Providing first-line technical support for Chromebook devices and liaising with vendors for repair/collection.
• Providing support for AVA/IT/Live-stream setup during functions/events.
• Providing ad hoc technical support to staff when necessary.
• Conducting ad hoc IT training (when required).
• Conducting stock-taking for all ICT resources (equipment and software) twice yearly.
• Performing any other ICT-related administrative or operational duties as required.

Requirements:

• GCE 'N' Level Certificate or equivalent and above (education certification may be offset with relevant work experience)
• Good interpersonal, communication, analytical and negotiation skills
• Ability to multitask, work both independently and as a team
• Candidates must have at least 2 years of relevant working experience

What you will do :

• Designing and Implementing Data Solutions: Create robust data models, data warehouses, and data transformation workflows to support continuous system integration.
• System Integration Development: Enhance the integration of diverse business and manufacturing systems using technologies like ESBs (Enterprise Service Buses), message queues, and brokers.
• Building High-Performance Solutions: Develop solutions leveraging communication bus technologies to achieve high data throughput and reliability.
• Lead a Team: Guide a group of developers, encouraging innovation and secure software practices.
• Support Frontend Teams: Work closely with frontend developers using modern web technologies (MERN or MEAN).
• Enhancing Testing Processes: Contribute to building thorough automated testing systems, including unit tests, API tests, integration tests, and regression tests.

Who You will Bring:

• At least 7 years of experience in backend development with a focus on integrating business and manufacturing systems.
• Expertise in integrating information systems used in manufacturing and business, including ERP and Manufacturing Execution Systems.
• In-depth experience with data modeling, data architecture, data warehousing, data lakes, and data transformation.
• Proficiency in using communication bus technologies, such as ESBs, message queues, and brokers.
• Familiarity with technologies like B2MML, MQTT, Sparkplug B, and others.
• Experience with modern web stacks, preferably MERN or MEAN, and .NET development.
• Experience with continuous integration/continuous deployment pipelines and DevOps methodologies.
• Microservices and Containerization: Knowledge of microservices architecture and container technologies like Docker and Kubernetes.

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Routine Care and Support:

• Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules.
• Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:

• Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
• Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.

Residential Policies and Procedures:

• Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.

Collaboration and Coordination:

• Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services.

Crisis Management:

• Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.

Residential Events and Programming:

• Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars.

Administration/Operations and Facilities Support

• Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus.

QUALIFICATIONS

• Diploma or degree in a relevant field, or equivalent experience.
• Previous experience in residential support or student services is a bonus.
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
• Knowledge of youth engagement theory and cultural sensitivity
• Demonstrated crisis management.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively within a team-oriented environment.
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.

Only shortlisted candidates will be notifed.

Contract Duration: 1 year

Responsibilities:

• Provide technical support and maintenance of IT infrastructure.
• Monitor system performance, troubleshoot, and resolve IT issues.
• Implement system upgrades and enhancements.

Requirements:

• Minimum 6 years of experience in IT support and infrastructure maintenance.
• Strong communication, project management, analytical, and problem-solving skills.
• Hands-on experience (6+ years) in maintaining and troubleshooting data networks (LAN/WAN) or large enterprise networks, ensuring security and resiliency.
• Expertise in: - Next-Gen and application-aware firewalls
  - Network Routing (BGP, OSPF, EIGRP) and Switching technologies
  - Telecommunications infrastructure and equipment
  - Load balancers, DNS, and Proxy services
  
• Ability to respond promptly to emergencies and perform system upgrades after hours/weekends if necessary.
• Relevant certifications: CCIE, CCNP, CCNA

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Responsbility:

• Developing in-depth product knowledge in software and hardware, data analysis, flow cell chemistry and library prep kits
• Providing 2nd-line technical support in resolving issues
• Handling customer feedbacks, analyzing issues, prioritizing their resolution by Product Management
• Rolling-out solutions to the wider technical support teams
• Reviewing customer-facing documentation for clarity and accuracy
• Preparing the support team for the launch of new product

Requirements:

• A PhD degree in a relevant field like Molecular Biology, Genetics, Life Sciences etc..
• 3+ years commercial exporuse in the biotech/biomedical industry
• Prior experience in a field or office-based technical support role
• Prior experience in handling product complaints, doing risk assessments, collecting product feedback; and working with teams like Product Management, Product Development, Quality Assurance etc
• A background of lab experience with knowledge and understanding of genetics, molecular biology, cell biology and related fields. In addition, theoretical knowledge and experience of novel experimental design, sample preparation methodologies, data analysis and biological phenomena interpretation. We would be looking for knowledge and experience on NGS platforms along with experience in presenting, teaching or training other scientists!
• We expect technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge. Proficiency with data visualization and analysis techniques is desirable but not essential!
• Prior experience in developing and improving processes for product usage and support is desirable, as is an understanding/experience of handling product complaints and managing product quality.
• You should have an approachable manner that encourages interaction with others and a strong commitment to customer satisfaction. You will be an excellent troubleshooter and able to manage different priorities.

Job Title: Admin Support Specialist

Job Description:

We are seeking a motivated and organized Admin Support Specialist to assist with various administrative tasks, including managing quotations, handling project accounts, and responding to inquiries across social media and email. The ideal candidate will have strong Excel skills and excellent communication abilities.

Key Responsibilities:

• Quotation Management: Create and manage simple quotations using Excel, ensuring accuracy and timely updates.
• Project Account Management: Assist in maintaining project accounts in Excel, tracking expenses, and providing regular updates to the team.
• Inquiry Management: Respond to inquiries received via social media platforms and direct email, ensuring a professional and prompt response.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and maintaining records.

Requirements:

• Proficiency in Microsoft Excel (formulas, charts, etc.).
• Strong communication skills, both written and verbal.
• Experience with social media platforms and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

• Previous experience in an administrative role.
• Familiarity with project management tools is a plus.
• Basic understanding of accounting principles is beneficial.

About EventNook
EventNook is a fast-growing event technology platform providing end-to-end event management solutions, from registration and ticketing to on-site check-in and attendee engagement. We empower businesses to run successful events by offering cutting-edge, user-friendly software that meets the needs of modern events. Our event platform and services have empowered regional conferences and global brands such as Gamescom, Breakpoint, InsureTech, Microsoft, etc.

Learn more - https://overview.eventnook.com

As we continue to expand our market presence in Singapore and Hong Kong, we are seeking a dynamic Associate Account Director (Sales) to join our team and lead the charge in acquiring new corporate and conference clients. This role is perfect for someone passionate about event technology with a track record of sales success, particularly in the B2B sector.

Key Responsibilities:

• New Business Development: Identify and target potential corporate, institutes and conference clients in Singapore, APAC and the Middle East, focusing on hunting new opportunities and expanding our client base.
• Sales Strategy: Develop and execute a strategic sales plan to meet and exceed revenue goals, focusing on the corporate and conference markets.
• Client Acquisition: Establish relationships with key decision-makers, including event planners, marketing directors, and C-level executives, to drive engagement with EventNook’s solutions.
• Consultative Sales: Act as a trusted advisor by understanding clients' event needs and proposing tailored solutions to enhance their event management processes.
• Pipeline Management: Build and manage a healthy pipeline of prospects using CRM tools, ensuring consistent follow-up and tracking of all sales activities.
• Collaboration: Work closely with the marketing and product teams to align sales strategies with product offerings and ensure seamless delivery of client expectations.
• Regional Focus: Take ownership of sales efforts in both Singapore and Hong Kong, with occasional travel for client meetings and events in Hong Kong.
• Market Insights: Stay updated on industry trends and competitor activities, providing feedback to enhance product features and sales tactics.

Qualifications and Skills:

• Experience: Minimum of 5-7 years in B2B sales, with a strong preference for experience in event technology, SaaS, or related industries.
• Proven Track Record: Demonstrated success in hunting new business and meeting/exceeding sales targets, especially in corporate or conference sectors.
• Client Relationship Management: Excellent interpersonal skills with the ability to build and maintain relationships with high-level clients.
• Sales Strategy and Negotiation: Strong skills in developing sales strategies, closing deals, and negotiating contracts.
• Industry Knowledge: Familiarity with the events industry, particularly within the Singapore and Hong Kong markets, is a plus.
• Entrepreneurial Mindset: A proactive and self-driven approach, with the ability to work independently and take ownership of sales efforts.
• Communication: Excellent written and verbal communication skills; comfortable presenting to clients and stakeholders.
• Education: A Bachelor's degree in Business, Marketing, or a related field is preferred.

Why Join Us?

• Innovative Platform: Be part of a cutting-edge technology that is transforming the event management landscape.
• Regional Exposure: Gain experience working in both the Singapore and Hong Kong markets with top-tier corporate and conference clients.
• Growth Opportunities: As a key player in a growing company, you will have significant opportunities for career progression and leadership roles.
• Dynamic Environment: Work in a fast-paced, entrepreneurial environment with a passionate and collaborative team.

Application Process:

If you're passionate about driving growth and ready to make a significant impact in the event technology space, we'd love to hear from you. Please send your cover letter and resume to [email protected], including the job reference number (#SG-ASD-2024Q4) in the subject line.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

1. Control the registration and distribution of project technical drawings and revisions, if any.

2. Ensure that all site engineering queries and discrepancies are put up and resolved in writing via the issues of “Request for Information/Technical Query” and “Confirmation of Verbal Instructions” to the appropriate consultants.

3. Ensure preparation and approval of electrical project engineering work drawings and distribute to the site engineers for construction.

4. Work closely with the project manager, M&E coordinators, and safety personnel for the effective execution of interface responsibilities and associated works.

5. Comply with the PMP and execute the PM plans and schedules in assistance to Project manager/project director.

6. Conduct inspections to ensure that building, installation and maintenance are in accordance with the professional engineer’s design drawings and calculations.

7. Provide inputs on accomplished schedules, manpower, plant, machinery and equipment status to the Project Manager.

8. Ensure sub-contractors made prior submissions (at least three weeks before their work commencement) of their company’s organisation chart, project staff and workers’ namelist, photocopy of identity card / work permit and safety orientation certificate (SOC), competency certificates, safe work procedures detailing the step-by-step sequence of the work process, safe work practices for use of machinery, equipment and work tool and risk assessment report to the WSH Officer.

9. Vet and submit the safe work practices/procedures and risk assessment reports submitted by the specialist sub-contractors to the WSH Officer prior to approval by consultants.

10. Monitor, supervise and instruct subcontractors on their work processes, defect rectification and schedule.

11. Be responsible in ensuring project engineering works has zero defect and able to achieve conquas score of 98marks.

13. Be responsible for ensuring subcontractors always maintain good housekeeping.

14. Participate in EHS enforcement, inspections, meetings and emergency drills.

15. Be responsible for ensuring subcontractors attend inspections and meetings.

16. Monitor and propose administrative or contra charges against subcontractors who failed to comply with the work instructions.

- HANDLE EXPORT SALES RELATED ACTIVITIES & DOCUMENTATION;

- PROCESS CUSTOMERS' PURCHASE ORDER INTO SALES CONTRACT;

- PREPARE LOCAL SALES INVOICES; & EXPORT SALES INVOICES + SHIPPING DOCUMENT;

- SUPPORT BUSINESS DEVELOPMENT MANAGER TO FOLLOW UP ON SALES PROPOSAL WITH PROSPECT;

- PROFICIENT WITH MICROSOFT OFFICE; MUST BE STRONG IN EXCEL;

- TEAM PLAYER WITH ABILITY TO WORK INDEPENDENTLY;

- POSITIVE WORKING ATTITUDE, METICULOUS & PROACTIVE;

- GOOD TIME MANAGEMENT & GOOD ORGANIZATIONAL SKILLS

INTERESTED PLEASE EMAIL RESUME WITH CURRENT PHOTO TO [email protected] OR CALL LI MEI @ 97267030

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.

Our client is a 3rd party full-service supplier of logistics and engineering solutions. Currently, our client is seeking for IT System Administrator to provide support to staff on all company supported hardware and end-user computing software. Troubleshoot hardware and software issues, and advice on appropriate action. Assist in project-based activities.

JOB DIMENSION (SCOPE)

• Take an aggressive approach in proactively supporting all staff in the base location, collaborating with IT Organization to ensure that staff is operating effectively from an IT support standpoint
• Work closely with Service Desk to expedite technical problem resolutions, address users’ queries and follow-throughs
• Partner with Local IT Project Team in providing infrastructure service, new customer startups, internal project including technical investigation and documentation, testing and execution, etc.

REQUIREMENT

• Minimum Diploma in Information Technology
• Preferably, IT-Certification in Microsoft Tools
• At least 1 year of technical knowledge on Microsoft Tools
• Customer service experience and Logistics Business Knowledge is an advantage
• Expected to perform any other tasks as deemed necessary by IT Team Leads

PERSONAL ATTRIBUTES

• Proactive, being engaged and possess a positive learning attitude
• Analytical in technical problem-solving
• Effective communication skills to work with broad user base; verbal (phone etiquette) and written
• Good interpersonal skills to work independently with IT groups and cross-functional business groups
• Ability and willing to learn and support new and diverse hardware, software etc.

Scope of Services

• The services are set out as follows, duties include:
• Maintain general cleanliness of school compound including cleaning of CCA venues, staff rooms and special rooms. This will include sweeping, mopping & clearing of rubbish etc
• Arranging/re-arranging furniture for meetings/exams/functions as and when required
• Moving heavy objects from point to point
• Locking/unlocking classrooms
• Operate and maintain basic office equipment & materials if required
• Any other task assigned by the Reporting Officer

Qualification :

• Ability to communicate effectively and work in teams.
• Prior experience in any of the below areas would be an advantage:
• Logistics-related work
• Cleaning duties
• Administrative roles
• School-related experience
• Have an acceptable level of fitness and resilience to be able to perform the role effectively.
• Ability to work on rotating shifts & Saturdays, if necessary

Job Overview:

The Business Development / Sales Executive is responsible for identifying and securing new business opportunities, building and maintaining relationships with clients, and driving the sales process to close deals. The role also involves developing and executing strategies to achieve growth, increase company revenue, and expand the company's market presence.

Key Responsibilities:

1. Lead Generation and Prospecting:

• Identify new business opportunities through networking, cold calling, door to door knocking and market research.
• Develop and maintain a pipeline of qualified leads.
• Actively seek out potential clients and decision-makers in target industries.

2. Client Relationship Management:

• Build strong, long-term relationships with potential and existing clients.
• Understand client needs and tailor solutions to meet their business challenges.
• Provide excellent customer service, ensuring client satisfaction and retention.

3. Sales Strategy and Execution:

• Develop and implement effective sales strategies to meet or exceed sales targets.
• Collaborate with marketing teams to align on campaigns and sales initiatives.
• Deliver presentations and product demonstrations to clients, showcasing value propositions.
• Negotiate contracts and pricing agreements with clients.

4. Market Research and Analysis:

• Identify potential new markets and partnerships that align with company goals.

5. Reporting and Forecasting:

• Prepare regular sales reports and forecasts, providing insights on progress towards targets.
• Monitor and report on key sales metrics, including revenue growth and client acquisition.
• Track sales activities, client interactions, and deal status using CRM systems (e.g., Salesforce, HubSpot).

6. Cross-Functional Collaboration:

• Provide feedback from clients to internal teams to support product development and improvement.

7. Post-Sales Support:

• Ensure a smooth handover to the account management team after deals are closed.
• Follow up with clients to ensure satisfaction and identify opportunities for upselling or cross-selling.

・At least 5 years of management experience in the food and beverage industry

・Minimum Diploma with franchise knowledge

・Strong willingness with GRIT to learn & have new challenges & exciting experiences in diverse & tough situations for personal career growth

・Sense of ownership

・Resilience

・Visionary Leader

・Goal-driven Problem Finder & Solver

・Curious & Humble Learner

・Fact-oriented & Precise analyser

・Proactive Thinker & Doer

・Creative Solution Provider & Doer

・Never Give Up Mentality Coacher & Teacher

・Good communication and interpersonal skills

・Agility

・Understand & Master the Hoshino brand in many aspects as a future brand ambassador to explain & guide overseas franchisees.

・Pass the assessment of kitchen & bar within 3～4 months.

・Pass the assessment of Certified Trainer within 6～7 months

・Lead one outlet as OIC to build up a "Happy Cycle" outlet achieving KPIs in all areas, EX, CX, & Financial Results within 9 months.

・3 months: Diverse kinds of training with internal active & hands-on projects including supporting our overseas businesses to solve our REAL issues on ground.

・After 1 year intensive training including some projects we will give the confirmation then assign as overseas development manager.

Details:

・48 hours per week 6 off days per month

・Up to 75% Staff Discount and other medical benefits

・Remuneration Package base on experience and qualification

・Attractive monthly performance incentives, strech goal bonus, allowances

F&B cultures after the selection process.

Job Description:

• Provide in-house CTRM support to worldwide users during their day to day tasks (including pricing, exposure, pnl, VaR, invoicing matters and more), escalate supports when required to development team and ensure following-up with them. Ownership required on each support to provide best service.
• Understand and challenge CTRM’s enhancement requests from users, in order to liaise with development team.
• Train new comers, as well as current users when required, on any part of the CTRM and/or other in-house applications.
• Operation and problem solving of business applications including jobs monitoring, interfaces and servers in close collaboration with DBA, network, infrastructure and development teams.

Requirements:

• Must have: Working experience of minimum 4 years in the field of IT software applications in the commodities trading business with involvement in business applications change management and day-to-day operation and support
• Bachelor's or Master's degree, preferably in an IT related field
• Excellent communication and presentation skills
• Good analytical and technical skills (SQL, Oracle DB, basic programming) as well as a good perception of user needs and business processes
• Good knowledge of Microsoft products
• Team player
• Self-motivated with the ability to prioritize tasks
• Able to work in a high pressure on-call environment with changing priorities
• Proactive and customer focused with a “make it work” mentality
• Highly responsive, energetic and enthusiastic
• Resourceful and able to think creatively and adapt

We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. Premier Support Engineers (PSEs) are primarily focused on assisting technical prospects and customers with any technical questions about Datadog. PSEs engage with Datadog’s Premier Customers via standard technical support channels, but are also involved with cadence calls, conferences, and various side projects. You will work directly with Datadog’s Premier Customer base, and will be immersed in a fast-paced environment where you will be challenged, but will also immediately witness your contributions to a rapidly growing team, Datadog, and to our customers.

At Datadog, we place value in our office culture - the relationships and collaboration it builds and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You’ll Do:

• Respond to client technical troubleshooting requests (live troubleshooting / chat / tickets) on our fast paced team while continuing to educate our clients on the use of the platform
• Develop relationships with our Premier Customers, working hand-in-hand to truly know their distinct environment
• Debug and reproduce issues and dive into the 600+ integrations that Datadog works with
• Expand on our library of documentation and knowledge based articles for a variety of technologies
• Drive product conversations based on needs and problems learned during client interactions
• Participate in routine health check meetings with Premier Customers
• Work from a Datadog office 3 - 5 days per week

Who You Are:

• A critical thinker who defaults to a client-centric approach
• Experienced in multi-channel technical support at a SaaS company (2+ years of related experience)
• Have some programming experience and a basic knowledge of Linux
• Self-motivated, detail-attentive, and have a desire for continuous learning
• A decision maker but know when the decision should be escalated
• Have been in a Premium/Enterprise technical support role previously
• Knowledgeable of current infrastructure and monitoring solutions and technologies
• Able to work a rotating schedule that requires weekend availability
• Business-level fluency in Bahasa Indonesia both in verbal and written communication as you will be focusing on the Indonesia market.

Datadog values people from all walks of life. We understand not everyone will meet all the above qualifications on day one. That's okay. If you’re passionate about technology and want to grow your skills, we encourage you to apply.

Benefits and Growth:

• Best-in-class onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program for in-house networking
• New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• An inclusive company culture, able to join our Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR43600

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oracle MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

Find Your Dream Job with Us

WE ARE HIRING!! Apply now and make a difference.

Role: Application Development and Support

Job Requisition Number: JR30458

Job Level: 6 – 9 years of relevant experience (L3)

Location: Singapore

Key Skills: AMH, Swift, Unix, Oracle MQ and Java

Job Objectives

Application Development is responsible for the development, modification, maintenance, and support of all applications for the firm, including both internal and external products. The Application Development focus specializes in planning, designing, and developing software systems (e.g., middleware, legacy, mainframe) and applications. Developers design, code, test, debug, and document program requirements, working with architects, product managers, and end-users in the development and enhancement of applications.

The Technology function is responsible for activities related to the strategic direction and control of all information systems and technology capabilities, both internally and externally. Includes system design and programming, network planning, budget planning, database management, and computer operations.

Key Responsibilities

Analyse business requirements and create technical design documents that are in accordance with the company's architecture standards.

Documenting design decisions, components and keep the knowledge base.

Develop the code and provide hands on engineering expertise to the development teams

Manage UAT User Queries & coordinate UAT Activities so that UAT can be completed timely.

Ensures that expected application performance levels are achieved.

Perform unit and system testing of application code as well as execution of implementation activities.

Record and track defects uncovered during the execution of tests and escalated the issues status to project management and updated Teams on items of impact and participate in resolution; design retest cases/scripts/data to retest.

Review the code developed by Vendor, enhance the system & performance Involves in performance enhancement analysis.

Key Requirements (Must Have)

SWIFT/AMH, Banking Experience with Technical proficiency

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location