• Make sure smooth running of the Company’s computer systems and provide technical support to users both in office and on board vessels own/operated
• Support in implementation of new info-system management software

Requirements:

• Diploma and above
• At least 2 years of working experience in setting up and running new info-software systems

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Purpose: To manage and provide technical support of IT systems and networks, to ensure uninterrupted and secured business operation, and compliance with VDL/ETG standards and roadmap.

Key Area of Responsibilities:

• Maintain and update all information technology (IT) systems, devices and peripherals, within the company to ensure stable and reliable performance.
• Maintain and update the company’s network infrastructure and adhere to the parameters & static address tables according to the One-ETG standard.
• Trouble-shoot and resolve all IT-related technical issues and prevent re-occurrences.
• Ensure security and proper access control of all IT systems, networks and data, so that they are free from malware, spyware, hacking, illegal software and unauthorized access.
• Create regular backups of all relevant company data and store it safely, to ensure Business Continuity, in case of systems and/or network outage.
• Research and benchmark new developments in the IT industry, and propose improvements to business processes to save costs and drive for better efficiency and productivity.
• Source, communicate and manage external parties or service providers that provide service support and maintenance to operational IT matters.
• Support and participate in company continuous improvement program.

Qualification & Experiences:

• Degree in Computer Science/Electrical and Electronic Engineering or other relevant field.
• Minimum 3 years of working as a system support engineer in the semiconductor industry or other similar roles.
• Proficient in Microsoft Excel functions
• Good communication skills

Job Details:

• Source tender/quotation opportunities and manage submission for clients
• Review tender documents/award letters and handle all the post-tender queries/correspondence
• Manage the filing for all the tender/quotation documents
• Maintain tender/quotation and extension of contract in tender tracking system
• Provide updates to clients/customers
• Perform accurate and prompt entry of fax orders, order hotline and other sources into the system
• Handle all inquiries/complaints/feedback from customer/clients
• Ensure compliance to ISO and ISMS procedures and processes

Duties and Responsibilities:

• Source/publish tender or quotation opportunities
• Manage the submission of tender or quotation
• Review/check tender documents & contract terms and conditions prior to submission
• Review/check letter of awards (LOAs) and contracts
• Maintain tender/quotation and contract extension in tender tracking system
• Handle post tender queries and correspondence
• Check purchase orders against tenders and quotations
• Ensure timely filing of all the tender/quotation documents
• Manage item code change
• Respond to all inquiries from customer and clients in a customer service orientated manner
• Provide admin support when necessary. E.g. Filing, data entry, retrieval of documents, or any other duties and tasks assigned
• Ensure strict adherence and compliance to ISO and ISMS procedures
• Any other tasks that may be assigned due to the exigencies of operational requirements

Job Requirements:

• Min diploma
• Experienced in Admin, Customer Service; Order and PO Entry preferred
• Good verbal, communication and interpersonal skills
• Careful and meticulous, attention to details
• Good follow up and time management skill
• Computer literate

Overview:

The appointed officer will be assigned to the front desk, being the first point of contact of all visitors, students, staff and parents, ensuring the smooth operations in the school.

Job Scope:

• Provide assistance to students at sick bay.
• Assist with data entry, filing, or any other administrative support tasks.
• Assist with daily office operations such as checking on deliveries, liasing with teachers on parents’ queries, following up on student absenteeism and other simple administration tasks such as photocopying and laminating.

Requirements:

• Knowledge of MSOffice Applications and use of IT systems. (To be specified in CV)
• Minimum 2 years of experience in customer service and/or administration work.
• Display initiativeness and be resourceful to handle challenging situations.
• Preferably possess valid First-aid certification and worked in school-related environment.

Specifications:

• Working hours: 42hrs per week, earliest starting time from 7am*.

* Location: North-East x2 Openings, East x1 Opening: Please refer to screening question and choose the option relevant to you.

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Requirement

• Diploma/Bachelor's Degree in Computer Science, Information systems, or related field.
• At least 3 years or more of relevant experience
• Skills in Python and MS SQL/PL/SQL/Unix
• Familiarity with Agile/Scrum methodologies

Responsibilities

• Design and develop highly scalable Python modules.
• Take ownership of end-to-end technical delivery, adhering to project timelines and requirements.
• Participate in requirement analysis and propose alternative solutions where necessary.
• Integrate applications using middleware software such as Avro Kafka and handle database design.
• Deploy applications to OpenShift via CICD pipelines.
• Collaborate with application support, developers, and product owners to ensure successful releases.

Interested applicants, Please send your updated resume in Word format to [email protected]

Please indicate Job Code 109 on email subject

We regret that only shortlisted candidates will be notified.

IT Consultancy & Services Pte Ltd

EA No: 92C5311 | EA Reg No. R1104129

Please visit www.itcspl.com to learn more information about ITC

JDE Applications Support Engineer

Overview of the client

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a JDE Applications Support Engineer.

Role

This Support Engineer will have to provide technical support and assistance to end-users utilizing JDE. He/ she will be responsible for troubleshooting and resolving technical issues with JDE. Moreover, he/she needs to comprehend JDE modules, functionalities, and configurations.

Job Highlights

- Competitive compensation benefits

- Good career advancement opportunities

- Permanent role| 5 days’ work week

Job Description

Job Responsibilities

· Provide technical support for JD Edwards EnterpriseOne applications, troubleshooting issues and ensuring system availability and performance.

· Collaborate with cross-functional teams to analyze, configure, and implement system enhancements and upgrades.

· Conduct regular system maintenance, including patching, updates, and monitoring system health.

· Offer end-user training and create documentation to facilitate efficient use of JDE applications.

· Respond promptly to user queries, identifying root causes and implementing solutions in a timely manner.

· Participate in the development and execution of test plans for system changes and enhancements.

· Maintain compliance with security standards, ensuring data integrity and confidentiality within the JDE environment.

· Proactively identify opportunities to streamline processes and optimize system performance.

Job Requirements

· BSc Computer science or similar

· At least 3 years of working experience in providing applications/system support for JD Edwards

· 3-5 years of supporting level working experience and very familiar with Finance, Logistics and Warehouse and Procurement Module in JDE

· JD Edwards EnterpriseOne Cloud certification will be an added advantage

· You should also have an understanding of business concepts and strong analytical and problem-solving skills

· The role needs someone who knows finance, procurement and engineering modules for JDE

· Adaptable to fast paced work environment

· Able to work under pressure and finish assigned work on time

· Strong oral and written communication skills are essential.

Job related information

- Permanent - 5 days’ work week| Monday-Friday 8am-5:30 pm

- Location: Gul Circle Road| Company’s transports are available @ designated places

Compensation & Benefits

- Monthly Basic Salary will be based on expertise and qualifications

- Healthcare benefits such as Outpatient, Dental, Health Screening etc.

- Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy

- Variable Bonuses

- 14 days Annual Leave and 14 days sick leave

- Birthday leave / Festival eve half day leave

- NTUC membership – Applicable for only Permanent confirmed staff

- Company’s transport available @ designated places

NB

· NO QUOTA FOR THE FOREIGNERS PLEASE.

· This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.

Please contact our Recruitment Manager: Leeza Shaheed (R1770675) @ [email protected] for further enquiries about the role.

Venture Cove Pte. Ltd.

(EA License 21C0547)

OCBC Center, 65 Chulia Street, #46-00 @ OCBC Center

Singapore 049513

Website: http://www.venture-cove.com/

Location: Central

Key Responsibilities:

• Develop and manage relationships with key accounts in [e.g.healthcare, FSI, manufacturing, education].
• Identify new business opportunities and drive growth by promoting our portfolio of [enterprise networking/surveillance security solutions].
• Collaborate with presales, technical, and product teams to deliver tailored solutions that meet customer requirements.
• Provide exceptional customer service by understanding client needs, addressing concerns, and ensuring the successful implementation of our solutions.
• Track sales metrics and report on progress towards revenue and business development goals.
• Maintain in-depth knowledge of market trends, competitive offerings, and technological advancements in the [enterprise networking/surveillance security] space.
• Manage the full sales cycle, from prospecting to closing deals, ensuring a high conversion rate and client satisfaction.
• Work with internal teams to ensure smooth deployment and post-sales support for customers.

Qualifications:

• Bachelor's degree in Business, IT, or a related field.
• Proven experience in sales or account management in related industry, enterprise networking, surveillance security, etc.
• Strong understanding of enterprise networking hardware, surveillance security solutions.
• Excellent communication and interpersonal skills, with the ability to engage with decision-makers at all levels.
• Results-driven with a proven track record of meeting or exceeding sales targets.
• Ability to manage multiple projects and priorities simultaneously.
• Experience in managing complex sales cycles, including working with presales and technical support teams.

Interested applicants, please email your resume to [email protected]

Tan Li Lian

EA 01C3135

Reg R1100465

Wipro Limited is a leading global information technology, consulting and business process services company. We harness the power of cognitive computing, hyper-automation, robotics, cloud, analytics and emerging technologies to help our clients adapt to the digital world and make them successful.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 220,000 dedicated employees serving clients across six continents. Together, we discover ideas and connect the dots to build a better and a bold new future.

Oracle Customer Care Billing Technical Consultant

Responsibility & Requirement

• Efficient Unit Testing
• Planning of Deployments
• Build maintenance and deployment ownership
• Supporting testing team with design walkthrough, functional coverage.
• Able to create External Designs and technical designs in CC&B
• Conduct technical workshops with business stakeholders
• Full stack Java Developer/ Javascript
• Must have at least one CC&B implementation experience with end-to-end implementation experience.
• Must have good knowledge of CC&B Java framework. Can write Java algorithms and java batches including java change handlers
• Proficiency in Oracle CC&B and OUAF framework
• Experience in Config tool such as BO, MO, UI Map, Business script, Service Script, BPA script, Zones and Portals
• Familiarity of finance processes of reconciliation and journals posting
• Experience in adapting CCB product to other domains would be an added advantage
• Must be aware of the technicalities for Utility Market
• Must be functionally and technically aware of CCB Application and OOB Functionalities catered by CCB
• Must be functionally and technically aware of different spots available to plug in Custom logic to achieve business requirement
• Must be aware of sequence in which different spots are triggered during end to end Customer Management, Billing, Payment and Collection Processes
• Must we able to articulate the requirement from Customer and able to provide design to fulfil the requirement.
• Must be proactive toward getting Business Process Design Document, Functional Design Document Signed Off from Customer.

We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, caste, creed, religion, gender, marital status, age, ethnic and national origin, gender identity, gender expression, sexual orientation, political orientation, disability status, protected veteran status, or any other characteristic protected by law.

Position Purpose

Provides first line of technical support for APAC CB ITO Applications for various domains (Cash Management, Core Banking & Functions, and Trade and Finance Services).

Key Responsibilities

· Responsible to respond to user requests, incidents and problems on a timely manner

· Resolve or coordinate the resolution of issues with other internal teams and/or the vendor

· Escalate and collaborate with respective Level 2 application support teams or other support if necessary.

· Communicate and provide status updates on issues to business users, management team and other stakeholders.

· Document operation procedures, contribute to knowledgebase and cross train other team members

· Analyze and challenge existing support processes to achieve continuous improvement

· To understand and support ITIL procedures and guidelines defined by tower owners.

· To be able to apply and relate ITIL procedures in handling day to day tasks.

· To be able to provide innovative solutions and recommendations as needed.

· Support Disaster Recovery Test and Business Continuity activities

Competencies (Technical / Behavioral)

The candidate should demonstrate a combination of technical and functional skills together with excellent communication and interpersonal skills. He/she must have a genuine willingness to work in a role where the operation of availability- & time-critical systems is routine.

Successful candidate might be required to work in shift weekend rotation and occasionally work on public holidays.

The following knowledge and experience are required:

· A background in banking, and more specifically in Corporate Banking, and prior exposure to payments platform is a plus.

· Proven track record in maintenance & support of business critical applications while realizing operational efficiencies

· Good understanding of messaging infrastructure and the ability to analyze and monitor data flows

· Good understanding of change, incident & problem management methodologies

· Familiarity with approaches & procedures of Business Continuity/Disaster Recovery

· Good understanding of IT risk and security

· Strong team player

Skills

· Dynamic, Proactive and Teamwork oriented

· Self-starter and fast learner

· Good command of spoken and written English.

· Functional knowledge in UNIX, ORACLE DB, PL/SQL, COBOL, CICS & VSAM, Java & Tibco

· Functional knowledge in Microsoft Office suite (Excel, word, powerpoint, visio)

· Familiar with Windows platform

· Programming and Shell scripting

· Ability to develop support tools/scripts as required

· Practical knowledge of change, incident & problem management tools

· Practical knowledge of active monitoring and alerting tools

· Web / Application server technology

· Trouble shooting and problem solving

· Flexible attitude

· Ability to perform under pressure

· Strong analytical skills

· Education Level: Degree in Information Technology, Computer Science or Engineering

· Experience Level:minimum 5 years

About BNP PARIBAS

As the leading European Union bank, and one of the world’s largest financial institutions with an uninterrupted presence in the region since 1860, BNP Paribas offers a wide range of financial services for corporate, institutional and private investors spanning corporate and institutional banking, wealth management, asset management and insurance.

We passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued and encourage applicants of all backgrounds, including diversity of origin, age, gender, sexual orientation, gender identity, religion applicants who may be living with a disability. We have a number of internal employee networks in place to empower our staff to act and challenge the status quo.

• BNP Paribas PRIDE is highly active in favour of the LGBTQIA+ community

• BNP Paribas MixCity which fosters better representation of women at all levels of the organization

• Ability, the mutual aid network for employees with a disability or a disabling or chronic illness

• BNP Paribas CulturAll which celebrates diverse backgrounds

BNP is committed to financing a carbon-neutral economy by 2050. The Group is a founding member of the Net-Zero Banking Alliance and has set up its own Low Carbon Transition Group to support its clients through their energy transitions.

https://careers.apac.bnpparibas/

More information

BNP Paribas - Diversity & Inclusion Journey

BNP Paribas - The Bank Of Green Changes

Award Obtained

BNPP has won Top employer Europe award in a 10th consecutive year

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Job Responsibilities:

• Manage day to day aspects of Human resource function - recruitment, payroll, performance management, employee relations, policy and planning etc
• Leverage multiple recruiting sources and programs to identify and recruit candidates
• Manage employee lifecycle end to end from onboarding to off boarding including preparationand execution of various employee contracts
• Manage statutory and compliance submissions such as CPF, taxes, work pass applications etc.
• Process payroll timely and in a timely and accurate manner and liaise with finance department for payment processing
• Develop and maintain strong relations with departments to understand their people requirements and provide necessary support
• Pro-actively work towards fostering and reinforcing a positive work environment & culture
• Identify opportunities for productivity improvement by improving business process and adopting best practices
• Ensure that employee data is always up to date in HR systems
• Prepare and submit documentation and reporting in a timely manner

Job Requirement:

•  Diploma preferably in HR Management or related studies
•  Excellent communication skills
•  1 years of relevant experience in human resources function, preferably in F&B industry (Optional)
• Knowledgeable in Singapore labour laws and employment act and other regulatory requirements
•  Adaptable in fast-paced working environment
•  Competence to build and effectively manage interpersonal relationships at all levels of the company

Job Description:

• Engage in conversations with customers to answer any technical queries with regards to product specification and application.
• Prepare quotations to customer.
• Pick up of customer's items & delivery of goods to customers.
• Liaising with production team to ensure production schedule is align with delivery date.
• Perform on-site servicing & installation of goods to customer's equipment.
• Prepare sales reports after visiting customers.
• Analyze sales output/ forecast.

Requirements:

• Must possess a class 3 driving license & must be willing to drive company's vehicle to deliver/pick up goods.
• Must be physically fit.
• Must have a pleasant personality to engage in conversations with regards to customers' queries.
• Must be able to read engineering drawings. An added advantage if you are able to use Solidworks software to draw.

As the company scales, we are currently looking for a dedicated, enthusiastic individual to join our growing team. This role provides exposure to a wide range of technology with On-The-Job training from senior IT colleagues.

The job holder is responsible for providing technical assistance and support to end-users, managing door access systems, facilitating the application of ERP permissions, addressing printing-related issues, assisting in setting up audio and visual systems for meetings, providing mobile support, and supporting in-house applications.

Key responsibilities

• User Support - Respond to IT-related inquiries from end-users. Provide prompt and effective technical assistance for hardware, software, and network-related issues. Guide users through basic troubleshooting steps to resolve common IT problems. Escalate complex issues to the senior engineers if necessary.
• Software and Hardware Support - Install, configure, and maintain software applications on end-users' computers and mobile devices. Assist with the setup and troubleshooting of hardware devices, including computers, printers, peripherals, and audio-visual equipment. Address printing-related issues, including troubleshooting printer connectivity problems. Possess knowledge of basic networking concepts and troubleshooting. Assist users with network connectivity and related issues. Provide support for Microsoft Office products. Conduct regular maintenance checks on computer systems and perform necessary updates.
• Audio and Visual System Setup - Assist in setting up audio and visualsystems for meetings and presentations. Troubleshoot and resolve issues related to audio and visual systems.
• In-House Application Support - Assist users with issues related to in-house applications. Collaborate with developers or relevant teams to address and resolve application-related problems. Provide user guidance and support for in-house application usage.
• Documentation - Prepare and update user guides for various software applications, including in-house applications.
• Others - Perform other IT related duties or projects as assigned.

Requirements

• Basic knowledge in Windows Operating Systems, email server and Citrix
• Experience in Microsoft Office Suite
• Experience with IT troubleshooting
• Proactive, responsible and takes ownership of own work
• Ability to maintain high level of confidentiality
• Fluency in spoken & written Chinese to read HQ policies & procedures in Chinese as well as to engage with Chinese stakeholders
• Able to work beyond normal office hours and during weekends or Singapore Public Holidays, if required. Perform standby duties to support the team
• Entry level candidates are welcome to apply

• Provide troubleshooting assistance for customer orders, account statuses and relevant problems
• Provide data and guides to help the sales team
• Develop and monitor performance indicators
• Manage sales tracking tools and report on important information
• Keep record of sales trends
• Provide quotation efficiently and timely
• Liaise with account managers to develop specific sales strategies
• Stay up-to-date with new product and feature launches and ensure sales team is on board
• Review pending orders and specific customers requests to ensure excellent customer service and customer experience
• Suggest sales process improvements

Requirements and skills

• Proven work experience as a Sales support specialist or Sales support associate
• Hands on experience with ERP and CRM systems
• Proficiency with MS Office Suite, particularly MS Excel
• In-depth understanding of sales principles and customer service practices
• Excellent communication skills
• Responsive and customer centric attitude
• Analytical and multitasking skills
• Teamwork and motivational skills
• Degree / diploma in Marketing or engineering degree in relevant field a plus

What you'll do:

As a VP Trade Support, you will play a crucial role in capturing trades accurately and resolving any discrepancies. Your excellent organisational skills will be put to use as you monitor trade lifecycle events and control trade processing exceptions. You will also have the opportunity to work closely with technology teams on the implementation of new processing platforms and system enhancements. Your role will extend beyond daily operations as you analyse new regulatory reform requirements alongside legal/compliance, IT and project teams.

• Ensure timely and accurate trade capture and checkout
• Resolve trade discrepancies by liaising with trading, sales and relevant teams
• Monitor and process trade lifecycle events
• Control, reconcile, and resolve trade processing exceptions
• Work with technology for implementation of new processing platforms and system enhancements
• Analyze new regulatory reform requirements and deploy new processes with legal/compliance, IT and project teams
• Provide back up support for other functional teams in Singapore Branch Operations

What you bring:

The ideal candidate for this VP Trade Support role brings a wealth of experience from an operational role within a global investment bank. Your expertise in commodities or fixed income OTC will be highly valued. You are known for your high personal commitment and integrity. Your deep understanding of products, business operations coupled with your strong communication skills make you adept at interacting effectively across various functions and locations.

• University degree with 10-15 years of experience in an Operation role
• Experience with global investment bank, especially in Commodities or Fixed Income OTC
• High personal commitment and integrity
• Good understanding of products, business and operational knowledge
• Strong communication skills, able to interact effectively across functions/locations
• Detail oriented with strong risk awareness

What sets this company apart:

Our client is renowned for its commitment to excellence and innovation in the financial services industry. They offer a supportive work environment that encourages professional growth and development. Their inclusive culture fosters teamwork and collaboration, making it an ideal place to grow your career.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

As a Desktop Support Engineer at Igus Singapore, your role involves providing technical assistance to IT users. You troubleshoot issues related to desktops, laptops, and peripherals, ensuring system uptime. Additionally, you assist users with training and maintain documentation of support requests and resolutions.

Responsibilities:

Daily maintenance of IT equipment:

1. Maintenance, Updates and Patches

• Participate in daily IT system maintenance, manage user equipment according to IT regulations, perform preventive maintenance to minimize failure rate.
• Manage the server room according to IT regulations, conduct daily inspection and monitoring, keep the server room clean and free from damage.

2. Assets (& vendor) Management

• Purchase software and hardware according to requirements, maintain IT asset list, and record the status of the company's hardware and software utilization.

3. Performance Monitoring

• Monitor various IT system Key Performance Indicators (KPIs) and report any anomalies to the business specialists
• Maintain IT infrastructure documentation (system documentation, system setup, hardware and software purchases, licenses, contracts, agreements)

Provide User Support:

1. Provide hardware and software installation services based on user requirements and approval from

supervisors

2. Provide level 1 support and training to coworkers on IT related matters

3. Escalate issues to business specialists (level 2/3) or the global IT team (level 3) according to predefined

processes

Supports daily backup, restore and disaster recovery:

1. Support the IT infrastructure team in the implementation of the disaster recovery plan and regular testing of all

aspects of the plan (e.g., data backups).

Other miscellaneous tasks as assigned by Asia IT Management.

Requirements:

The successful candidate will be expected to possess and display the following skills, knowledge and attributes in order to excel in the role:

• Degree/Diploma in Information Technology/Computing or an appropriate related field or discipline with a minimum three (3) year relevant work experience in technical role.
• Knowledge of Microsoft productivity tool suite such as MS Office, MS Project, MS Visio
• Knowledge of Microsoft Windows client-side operating systems and familiarity with the server-side
• Knowledge of IT networking (Cisco, Dell, switches, routing and firewalls, etc.)
• Knowledge of the use of IT security tools (anti-virus software, security
• People-oriented: able to work with a wide range of users
• Adaptable to work under pressure: able to continue to execute and deliver under short deadlines and challenging situations
• Leadership: able to lead vendors on projects
• Team player: contributes and supports teammates when necessary
• Initiative: thinks on your feet and can work independently without guidance

Our offer:

• The opportunity to actively shape the igus® digITal world and to further develop the technical and organizational framework at igus ASEAN
• A great working atmosphere in a young, motivated interdisciplinary team
• Fast decisions, short distances, quick agreements to move forward
• Attractive remuneration and related social benefits.
• Professional certification / individual training related and suited to the job requirement within igus® Academy and/or through external offers (specialized seminars/conferences, training in methodological and social competence, language, management seminars etc)

Job Description :

· Middle level implementation professional to handle and complete F&B POS implementation projects in hotel and restaurant environment at customer site or remotely.

· To understand the customer’s need and operation workflow; then to install, setup and configure the solution at the customer site.

· POS implementation includes: understanding user’s requirement / installing and setup of equipment such as the servers, workstations, printers and other relevant devices / system configuration / restaurant menu items configuration / site survey and testing for the system equipment / user training / on-site system testing / simple documentation / moving hardware equipment on-site / go-live standby support / after go-live support / etc.

· Connecting and testing network cable connection for multiple hardware devices is required.

· Ensure the solution meets specifications and functions per customer specific operational work flow.

· Report the additional functional request from customers to our internal Product and Development team.

· Answer operational and application questions and consult the customer.

· After "go-live", provide technical support to the customer when necessary.

· Work coordination with various internal technical teams, such as Product Team / Support Team / Development Team, etc.

Preferred Qualification:

· Degree from an accredited college or university in a technical, hospitality or business field

· 2-5 years of overall experience in relevant roles, to handle IT Projects and User Training.

· Professional skill in Windows environment for enterprise level projects

· Proficiency in Microsoft suite of products in particular, Outlook, Excel, Word, Project, PowerPoint

· Previous job experience with other F&B POS system or Hotel IT project.

Job Requirement :

· Fast learner to pick up the company’s various IT solution; and able to handle system installation.

· Ability to communicate effectively and build rapport with team members and clients.

· Adhere to company standards, policy and procedure.

· Willing to work overtime, weekend and holidays as requested.

· Willing to work with a wide variety of cultures.

· Willing to be contactable on an on-call basis after-hours by mobile phone.

· Willing to travel locally and overseas for projects sites in difference location.

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

JOB SCOPE AND RESPONSIBILITIES

1. Provide user support and customer service on Dynamics NAV/Business Central.

2. Troubleshoot problems and advise on the appropriate actions

3. Maintain comprehensive experience and strong knowledge of core software, business processes and best practices, related technologies and enhancements, and industry trends

4. Work on break/fix support to ensure clients experience with minimal service disruptions

5. Escalate ISV related product issues and work with partners to drive for resolution

6. Apply experience and knowledge while working with clients to ascertain solution requirements, potential technical options within Dynamics NAV /Business Central and related technologies, and scope and resource requirements associated with each option

REQUIREMENTS

1. Degree in a relevant discipline e.g. IT, Computer Science, Engineering, Science

2. Advanced working knowledge in Dynamics NAV/Business Central

3. Possess problem solving, communication and client handling skills.

4. Team player

5. Lifelong learner

Exciting tasks await you:

• Technical pre-sales support: you will work closely with the sales team to present technical solutions and support potential customers in selecting the right products and services.

• Requirements analysis: You will understand the business requirements of our customers and translate these into technical requirements.

• Product demos and presentations: You will create and deliver technical presentations and live demos to show the benefits of our solutions.

• Sales Development activities: Source new sales opportunities through inbound lead follow-up and outbound cold calls, emails and social media (LinkedIn). In addition, research accounts, identify key players and generate interest

• Technical documentation: You will support the creation of technical white papers, case studies and product descriptions.

• Competitive analysis: you will conduct market and competitive analysis to optimise sales strategies and identify new business opportunities.

• Customer training: You will plan and conduct training sessions for customers to ensure optimal utilisation of our solutions.

With this you inspire us:

• Degree in computer science, engineering, business informatics or a comparable qualification.

• A few years of professional experience in technical pre-sales, inside sales or a similar function, ideally in the IT/technology sector.

• Excellent technical knowledge in IT and system integration, coupled with a strong customer and solution-orientation.

• Experience in conducting product presentations and demos.

• Ability to explain complex technical concepts to different target groups in an understandable way.

• Experienced in using Digital Sales Tools like LinkedIn Sales Navigator and Zoom Info

• Excellent communication and presentation skills. In addition, a strong presence on the phone and experience in handling dozens of calls per day

• Business fluent in written and spoken English.

• Able to communicate fluently in one other SEA language will be advantageous

Responsibilities

• Monitor and ensure timely receipt of the treaty technical statements of account

• Handle the validation and processing of the treaty technical statements of account

• Support the month end closing and the year-end closing including audit

• Responsible for the maintenance of complete and accurate subsidiary ledgers

• Coordinates reinsurance and accounting matters and reporting with the other departments

Skills/Requirement

• At least 2 years of working experience in handling general insurance technical accounting, preferably in a reinsurance environment

• Proficiency in using SICS is a plus

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Job Description & Requirements

- Assigned to Business Development Manager as their Sales Support

- Provide RFQ, source rate with airline and oversea agents

- Daily shipping co-ordination of AIR/SEA/Cross Border /3RD PARTY shipments

- To handle billing advise and recoveries

- Administrative support (filing, circulation, preparation/generate report and etc.)

- To undertake new projects/new assignment given from time to time

- To represent sales department in various taskforce/committee

- Other duties as assigned by the Department Manager

Job Requirement

• Good interpersonal and communication skills
• Strong ownership and sense of responsibility
• Ability to manage multiple tasks efficiently
• Excel skills will be an advantage

Benefits

• Good structured career progression
• Comprehensive training will be provided
• Monday – Friday (5 days standard Office hour)

Responsibilities:

• Telco background preferred.
• This role involves developing and implementing solutions using the CloudSense B2B CPQ platform OOTB features to meet client needs and support business objectives.
• BSS Transformation - E2E Solutioning
• B2B Products Management
• Order Management
• Billing Develop solutions based on agreed business requirements while considering all factors such as performance, scalability, data security, operational effectiveness, cost and time to market.
• Analyze business requirements and translate them into technical specifications, utilizing CloudSense out-of-the-box features for optimal design and development.
• Participate in and support system-related activities to ensure seamless integration and functionality within the telecommunications domain.

Next Step:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Simply click on 'Apply here' to drop your resume or email at [email protected]
• All shortlisted candidates will be contacted.

Saghana Sithara | Registration Number: R1550224

• Proven work experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician
• Good understanding of computer system mobile devices, mobile applications and other tech products
• Installation, configuration, and troubleshooting
• Knowledge in network system security
• Liaise with vendors on new IT purchase and implementation
• Excellent problem-solving and communication skills
• Any other ad hoc tasks assigned by supervisor