Total 1,334 Customer Service job vacancies in Queenstown, South East

Asian Thoracic Oncology Research Group (ATORG) is the coordinating platform for translational research for thoracic malignancies in Asia. Its mission is to advance medical knowledge of lung cancer and improve health outcomes of patients through clinical studies and scientific events.

Asia Pacific Oncology Drug Development Consortium (APODDC) was formed to foster education and collaboration between key stakeholders of cancer drug development within the Asia Pacific region, thereby improving treatment access to patients. APODDC drives regional activities in collaboration with institutions in the region and industry partners.

ATORG and APODDC operate centrally under the Clinical Trials and Epidemiological Sciences (CTE) division in National Cancer Centre Singapore.

The Senior / Executive will mainly organise events for ATORG and APODDC . The types of events include, but are not limited to, virtual, hybrid and in-person advisory board meetings, educational seminars and workshops. This role provides opportunities to interact internationally with healthcare institutions, industry partners and vendors, and manage key stakeholders at a regional level.

Main Responsibilities:

Organise events (60%)

• Responsible for managing events from startup to execution
• Communicate effectively and manage internal and external stakeholders and service providers
• Plan timeline for each event
• Draft budget, including sourcing of funding and reconciliation of funding and expenses
• Handle all logistics, inclusive of procurement (eg. venue, online/travel arrangements) and on-site management during event
• Develop marketing materials such as posters and collaterals and for social media
• Write meeting minutes, if required
• Administer pre- and post-event follow ups
• Manage agreements between key stakeholders, vendors and industry partners
• Manage manuscripts from drafting to publication.

ATORG Operations (30%)

• Manage operational duties of ATORG; this includes procurement of stationery and devices, collating of department information, updating of mailing list.
• Act as a liaison for department administrative matters

Other Duties (10%)

• Assist in any other work as assigned, which may include administrative tasks

Requirements:

• Degree, preferably in life sciences
• At least 1-2 years of events organisation experience, preferably in healthcare/ scientific research
• Candidates with experience organising school or external curricular events are welcome to apply!
• Candidates with more experience will be considered for the Senior Executive Role
• Meticulous with close attention to timelines
• Able to handle multiple priorities independently
• Able to work with tight deadlines
• Strong organisational skills
• Strong interpersonal skills

The Asian Thoracic Oncology Research Group (ATORG) was formed in 2016 to be the central coordinating platform for translational research and multi-centre clinical trials for thoracic malignancies in the Asia Pacific region. It is hosted by National Cancer Centre Singapore.

The Executive will provide administrative support mainly for the ATORG team and the Principal Investigator (PI) in other aspects outside of ATORG. This role provides opportunities to interact internationally with healthcare institutions, industry partners and vendors, apart from internal functions.

Key Accountabilities:

• Administrative Support: Provide day-to-day administrative support including managing PI’s schedules, reimbursements, handling correspondence, minutes taking and organizing meetings with internal team and external committee meetings with Key Opinion Leaders (KOLs) of ATORG’s network in APAC.
• Travel Arrangements: Organize and coordinate travel plans, accommodations, and itineraries for PI and KOLs.
• Office Management: Oversee office supplies inventory, ensuring availability and placing orders when necessary
• Communication: Act as the point of contact for internal and external communications, ensuring messages are relayed efficiently.
• Assistance with research administration, which may include grant management (application, tracking of progress, reporting), purchase requisitions, consultancy agreements and documentation for scientific activities
• Coordination: Coordinate with different departments, vendors, and external partners to facilitate smooth operations. Assist in the planning and execution of education events, board meetings, and conferences. Able to work with external event agencies.

Requirements:

• Degree in Biomedical/Life Sciences with at least 1 year of similar working experience
• Meticulous and fast worker with close attention to timelines
• Strong organisational skills
• Good interpersonal skills
• Committed team player
• Fluent in both written and spoken English.

About the job

If you are passionate and curious about cybersecurity, and want to use your skills to help keep our firm’s infrastructure and application secure, we want to speak with you.

Who You Are

You are talented in solving problems, delivering services, enhancing processes, streamlining workflows, coordinating and collaborating with engineers and business stakeholders. You adapt well to changes, and speak up to ask questions to clarify when things don’t look right. You have a security and customer-centric mindset. You are keen to work closely with others to listen to ideas and share suggestions to collectively devise the best approach to deliver penetration testing services.

You should preferably have a bachelor’s degree. Have good understanding of delivering services, cybersecurity industry service management frameworks and concepts. Be certified, or intend to be certified, in certifications such as ITIL, PMP, CISSP, etc.

What You’ll Do

As an individual contributor on our penetration testing team, you are responsible for:

• Overseeing a range of functions to facilitate the delivery of penetration testing services to the requestors of the service
• Ensuring that service delivery and service support processes are continuously improved for optimal service delivery and customer satisfaction
• Conducting pre-testing checks to ensure that the relevant technical information and environment are available
• Working closely with the penetration testers and the service requestors to ensure that the scope and testing requirements are aligned with the firm’s policies and processes, as well as to manage the schedule for the delivery of the services

How You’ll Succeed

Be conscientious and consistent in managing the delivery of services to the service requestors, ensuring that the service requests are aligned with policies and processes, while balancing resources and scheduling the delivery of the service. Be a team player, and a keen learner. Key skills that will support your success:

• Service Management - have a deep understanding of service management principles to ensure the efficient and effective delivery of services. This includes problem management, change management, and service level management.
• Client Relationship Management - strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, and manage expectations throughout the service delivery process.
• Project Management - strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving - be adept at analyzing complex situations, identifying problems, proposing effective solutions, and have the ability to think critically and make decisions quickly to address service-related challenges.
• Continuous Improvement - proactively identify areas for improvement, implement process enhancements, and drive efficiency.
• Technical Knowledge - while not always required to be hands-on with technical aspects, having a good understanding of IT systems, infrastructure, and emerging technologies can be valuable in understanding the service delivery landscape and effectively communicate with technical teams.

The Clinical Research Coordinator (CRC) shall help investigators conduct mainly investigator-initiated clinical trials. The CRC has to ensure that clinical trials are conducted and recorded in accordance with the protocol, Good Clinical Practice (GCP) Guidelines, all applicable regulatory requirements and the Clinical Trials Operations’ Standard Operating Procedures.

Key Responsibilities:

• Accomplish the study’s target enrolment as per agreed study timelines or shorter through effective recruitment strategies.
• Regular discussion or follow-up with study team on subject screening & recruitment rates eg. email communication or team meetings with Drs.
• Timely response/followup to email enquiries within 10 working days or less.
• Foster good working relationships and collaborate effectively across all streams to promote operational efficiency
• Invoicing is carried out on time and payment can be received with minimal delays.

Key Requirements:

• Degree in Nursing, Degree in Medicine, Pharmacy or Healthcare / biological sciences, preferably with experience in clinical trials or clinical research.
• 1-2 years experience in the conduct of clinical trials, specializing in Heamatology / Oncology interventional trials, governed under Health Product Act.
• Must have knowledge of setting up cell therapy trials.
• Must already been trained in ICH GCP.
• Meticulous and possesses good organizational and time management skills.
• Good communication and interpersonal skills.
• Independent learner, Meticulous and possesses good organizational and time management skills.
• Team player and work well with external collaborators and partners.
• Proactive in learning and helping other CRCs in issues with trial management

We are looking for people, who are passionate about education and nurturing young children, to join our team at PlayFACTO School (Bedok Reservoir)

If you are cheerful, optimistic and loves children, come join us!

Positions available: Student Care Teacher (English, Chinese, Math & Science)

Job Description

• Manage students and proactively respond to their developmental needs
• Ensure classroom discipline and safety of children at all times
• Deliver and present lesson content to children
• Provide guidance and supervision for Primary School children on the completion of daily homework (english, chinese, math & science) and spelling
• Plan and prepare enrichment programmes/ activities with other teachers
• Regular liaison with parents regarding children's progress and behaviour
• Assist with other administrative tasks
• Make a difference to our students' developmental years

Requirements & Qualifications

• Possess genuine love to care and mentor children
• WSQ Student Care or qualifications in field of community & social services is an advantage
• For teachers, minimum 1 year of relevant working experience.
• Good communication skills and must be team player
• Great sense of responsibility

Interested applicants, please send in your resume. Do include your reasons of leaving, expected salary, last drawn salary and date of availability to commence work.

We seek your understanding that only shortlisted candidate will be notified. Thank you.

We are looking for a Manager with sufficient professional experience and stature to fulfill a specialist role that can contribute to the development of the clinical trial program within National Cancer Centre Singapore. The role will mainly assist our Clinical Trials Office to review and finalize contracts related to clinical trials for the Division of Clinical Trials & Epidemiological Sciences (CTE).

Main Duties:

• Assist to review clinical trial contracts and work closely with the SingHealth Legal Department to negotiate agreement terms with commercial sponsors, CROs, academic institutions or international trial groups.
• Assist in checking hard copy contract documents and obtaining signatures from the NCCS’s signatories.
• Keep track of agreement timelines and chase for replies if a party has not replied for the past two weeks.
• Supervise and provide advice to the executives of the Feasibility Team in NDA negotiation and to act as back-up for such review and negotiation during manpower shortage.
• Assist in approving online payments in APIMS, training applications in People’s Connexion and any other online applications assigned.
• Help to oversee financial and insurance reporting to CTCC as well as annual NMRC reporting.
• Assist in submission and updating of the clinicaltrials.gov, check and approve archiving costs and payment to archiving company and MRO.
• File and maintain executed contracts and ensure these are stored securely to maintain confidentiality and prevent loss or damage.
• Perform any other duties assigned by the supervisors or the Clinical Trials Office higher management staff

Main Requirements:

• A recognised degree, with at least 10 years of relevant experience in negotiating clinical trial contacts or research study contracts as well as experience in staff supervision.
• Preference for individuals with good knowledge of clinical trial conduct procedures.
• Well versed in relevant laws and regulations applicable to trial conduct including HBRA, Health Products and Medicines Act, Health Product (Clinical Trial) Regulation, PDPA and ICH GCP.
• Strong communication and writing skills, good command of language, good people skills and strong ability to be a good team player.
• Strong leadership and management skills.
• Meticulous, sharp and driven

Overview

Admission and Service Centre (AASC) has a team of financial counsellors who provides timely and accurate financial estimates information on patient’s hospital stay based on treatment or procedure. The role requires you to conduct bedside financial counselling for admitted patients in a consistent and comprehensive manner on estimated/ interim/ finalised medical cost. You will need to assist patients to understand and source for their financing options to reduce their upfront cash burdens by empowering patients to make informed decisions on the level of medical services based on their affordability.

Job Responsibilities

You will be responsible for the following:

Financial Counselling /Admission

• Conduct financial counselling to patient/NOK on the estimated hospital bills, available subsidies and schemes and various modes of payment.
• Assist patients to complete the various modes of payment forms.
• Refer appropriate cases to Business Office/Medical Social Worker for financial assistance schemes that patient may be eligible for.
• Ensure proper documentation and follow up is done for all inflight cases until patient discharge.

Patient Billing Matters

• Assist patients/NOK in their billing enquiries.
• To collect deposits, payments and handle any outstanding bills for eligible patients, or for other items ordered/applied by medical team such as rehabilitation items, mobility aids etc.
• Perform settlement for NETS / Credit Card transactions daily for patient outstanding payments.

Handling and processing of National forms (NEFR/MCAF/MT)

• To be able to explain and advise patient and their NOK on the various forms and the necessary proof of documentation needed.
• To ensure the original hardcopy of MCAF M/NEFR forms are submitted and send back to MOHH timely.
• To ensure SAP system is updated whenever these forms are consented by patient.

Other Responsibilities

• Perform daily housekeeping of the reception areas and workstations to maintain a professional image and neatness of the workplace.
• Reply emails received in the AASC email account daily.
• Ensure all e-BARFs and merge request cases are raised timely and correctly within the department.
• To manage the department supplies inventory.
• Involve and engage in ad-hoc projects as assigned by Reporting Officer.

Requirements

• Minimum GCE “O” Levels qualification or equivalent.
• Strong analytical, communication and interpersonal skills with positive “can do” attitude.
• Team player with natural ability to interact with healthcare team of all levels.
• Pleasant disposition, approachable, independent worker, have initiative and drive to resolve issues.
• Comfortable with ambiguity, unchartered territory, enjoy challenges and problem solving.
• Able to perform 3 rotating shifts (includes night shifts, weekends, and public holidays).
• This is a 2-year contract role, subjected to contract extension or permanent conversion with satisfactory work performance.

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading

Job Description Summary

Customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Service Availability Manager is required to oversee the IT operations and Delivery.

Job Description

A Service Availability Manager is customer-centric role, accountable for delivering service to the customer, within contractual framework. Leads practitioners to deliver high quality and reliable information technology services through equipment, systems, software products, or networked devices in line with their business needs. Integrated within customer account structure, interacts with the customer and partners with the Delivery Partner with knowledge of the services provided to the customer and customer business having the ability to propose and deliver customer-tailored solutions. Owns technical and managerial support to field engineers, technicians, system administrators, subject matter experts, and product support personnel who are delivering, managing, maintaining, deploying IT services. Responds to incidents, problems, changes, escalations, and situations where support is needed to fix problems in malfunctioning services, operations, software or equipment. Leads team, partners with Delivery Partners, Architects, SREs and the customer to co-create, design, deploy and run reliable, available and maintainable systems and services.

Your Future at Kyndryl

Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset, keen to drive your own personal and professional development. You are customer-focused - Someone who prioritizes customer success in your work. And finally, you're open and borderless - naturally inclusive in how you work with others.

Job Qualifications

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Technical Skills:

• 3-5 years of relevant experience
• Service and Project Management
• Proven experience in a customer-facing role with a strong commitment to delivering high-quality service within a contractual framework.
• Deep understanding of IT infrastructure, including equipment, systems, software products, and networked devices.

· Business Operations Support:

o Perform day-to-day administrative tasks, such as data entry, record keeping, and document organization.

o Serve as a liaison between the office, warehouse, repair service center, and retail shops to ensure effective communication and efficient operations.

· Inventory Management:

o Maintain and update inventory records for mobile accessories and repair service parts.

o Coordinate stock replenishment and conduct regular stock checks to ensure accurate inventory levels.

· Customer Relations:

o Respond to inquiries from B2B mobile shops regarding our repair services and pricing.

o Handle customer inquiries on online platforms (e.g., Facebook, Carousell) concerning mobile repair services.

o Provide information, guidance, and support to clients in a professional and friendly manner.

· Marketing and Digital Presence:

o Update and maintain the company website, ensuring product listings, repair price lists, and relevant information are accurate and current.

o Manage and update posts on various social media platforms to engage with customers and promote our products and services.

o Maintain and regularly update product and repair price lists.

o Manage and update customer and membership databases to support targeted marketing campaigns.

The Role

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. PIC is responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Excellent communication, interpersonal and presentation skills.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

You will provide administrative support for Intensive the Care Unit (ICU) Council as well as secretariat and logistical support to assigned workgroups/committees under Group Medical’s purview. Your work will include organising and scheduling meetings with ICU Council members of SingHealth Institutions, preparing presentation slides and meeting minutes, and compiling data for reporting.

You will also provide support in the development and implementation of cluster-wide initiatives/projects by the Council. You will serve as project facilitator to engage all stakeholders and manage projects and resources to achieve desired project outcomes. You will perform ad hoc duties as assigned.

Requirements

• Bachelor’s Degree in any discipline preferably healthcare related Prior work experience in hospital setting would be advantageous
• Proficient with Microsoft Office applications
• Data management skills would be helpful
• Highly independent yet effective in a team setting
• Strong interpersonal, communication and writing skills

Location: Nearest MRT @Tanah Merah

Working hours:

5 days work week (Mon to Sun)

Bowling: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am

Main Lobby: 8:00am to 5:15pm / 10:45am to 8:00pm

Salary: $1900 - $2200

Job scope (Bowling):

• Manage the daily operations and upkeep of the facilities at the Bowling Centre.Operate the cashier counter, ensuring accurate reconciliation of daily transactions.
• Foster positive relationships with Club members, guests, and the public through exceptional customer service.
• Ensure that all bowling leagues and competitions adhere to the established game rules.
• Maintain and update records for bowlers, including handicaps, league standings, competition results, and championship outcomes.
• Assist the Supervisor in monitoring and managing stock, equipment, and stationery to ensure sufficient levels for daily operations.
• Handle inquiries, bookings, organization, and billing for corporate events, and provide a monthly report.

Job Scope (Main lobby):

• Manage phone calls and address inquiries regarding the Club’s facilities and events.
• Process applications for Club programs and handle inquiries and bookings for facilities.
• Perform cashiering tasks.
• Provide membership services, including the collection of membership fees.
• Execute administrative duties such as securely managing and documenting key issuance and handling other tasks assigned by the Head of Department.
• Oversee the administration of lost and found items.
• Record and manage incoming cheques.
• Support tender processes by assisting with briefings, collecting and recording tender documents, and handling tender deposits.

Requirements:

• Singaporean or Singapore PR
• Minimum GCE ‘N’ level with 1 year experience in similar field
• Must be prepared to work on weekends and public holidays

The Role

You will perform production application support task for payments system (overseas and domestic remittance & cheque payment, local interbank fund transfer-GIRO, FAST, MEPS+) for APAC region.

Job Responsibilities

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Coordinate regular meetings for issues resolution with developers/vendors.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experiences in supporting Payment systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.
• Possess collaborative team player working style with demonstration of presentable interpersonal skills.
• Excellent communication, interpersonal and presentation skills.
• Demonstrate a strong sense of accountability and ownership of results.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.

This is an on-site Singapore-based individual contribution role that will focus on enhancing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in SG.

• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects and tech talent requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients.
• Work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present qualified candidates to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, and competitor activities to inform strategies and provide valuable insights to clients.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• At least 4-6 years of total relevant experience in IT services / talent management / tech recruitment / IT staff augmentation services within Singapore.
• Minimum 3-4 years of local work experience in client services/client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level roles.

Candidates with new sales experience shall be considered for Business Development Manager for new Client Acquisitions.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Join us to Transform Lives!

Pathlight School is the first autism-focused school in Singapore to offer a unique blend of Singapore mainstream national curriculum and life readiness skills. We are currently the largest special education school in Singapore. We invite candidates who have proven commitment and competence to join us in the role of Social Worker.

Pathlight School is part of Autism Resource Centre (Singapore) or ARC(S), a not-for-profit charity based in Singapore. ARC(S) is dedicated to serving children and adults on the autism spectrum, to help these individuals lead meaningful and independent lives in society.

This position involves working with parents and caregivers of our students to enable them to be active partners in their child’s education journey. Your job role will include:

Casework and Counselling

• Identify emerging trends that require domain attention in case assessment and case planning and implement the use of new and emerging approaches in casework interventions
• Implement professional tools and working templates to support staff in case assessment and case planning
• Monitor and implement use of professional processes (such as use of tools and templates and adherence to practice policies
• Implement case and care plans and interventions for cases as part of a multi-disciplinary team

Groupwork and/or Community Work

• Conduct environmental scans and community needs assessments
• Mobilise community resources
• Develop and implement new community development initiatives and evaluate their progress and effectiveness
• Implement community initiatives that promote inclusion
• Review models of care and service delivery based on evidence-based research

Stakeholder Engagement & Partnerships

• Actively participate in community networking and build collaborations with stakeholders including parents, caregivers, community partners and other professionals
• Establish collaborations with internal and external stakeholders to deliver and improve care and services for parents and caregivers, including facilitating the smooth transition of students into and out of Pathlight
• Develop and conduct effective parent engagement activities to enable and empower parents and caregivers to be active teaching partners
• Identify families with more complex needs for relevant intervention/assistance. These include providing school and community-based financial assistance as well as linking families to community help and making referrals if necessary

Administration Support

• Maintain documentation of case management intervention such as case logs, reports, database
• Maintain and review SOPs and process related to case management
• Support Student Affairs matters such as student admissions, understanding families’ needs and communication with internal and external stakeholders

• Possession of a recognized degree in Social Work or a Graduate Diploma in Social Work.
• Preferred: 3 or more years of relevant work experience in a social work setting.
• Candidates without prior experience are encouraged to apply, provided they meet the educational requirements and demonstrate a strong commitment to the role.

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We apologise that only shortlisted candidates will be notified.

Our organisation is committed to protecting children and young people from harm. We require all applicants to undergo an extensive screening process prior to hire.

• Provide guidance and supervision for primary school children on the completion of daily school homework and spelling.
• Assist to handle routine of the children and ensure their holistic wellbeing.
• Send and bring back students to & from nearest primary school.
• Ensure classroom discipline and safety under your care.
• Passionate to guide and coach students.
• Assist with other administrative tasks.
• maintain order and cleanliness in the classrooms.
• Able to work on weekdays(MON to FRI) from 1:00pm to 6:30pm.

Work place : Bedok North

Job Type: Part time

Salary : $12- $13 per hour

Expected start of date : 01 October 2024

Interest applicant please send your resume to [email protected]

Responsibilities

· Provide technical support and troubleshooting for end users on Microsoft 365 applications and services.

· Perform user account management and prepare laptop or desktop for new staffs.

· Manage and maintain end user computing devices, including desktops, laptops, and mobile devices.

· Adhere to Cyber Security Compliance

· manage and maintain and reporting for software/hardware purchases, licenses, IT inventory, service contracts, installation, and maintenance

· Liaise with vendors for purchasing of IT equipment and software licenses.

· Monitor and maintain the network infrastructure to ensure optimal performance and security including Voice Over IP (VoIP), Network Firewall, Network Switches and etc.

· Explore on new technology and solution which include system, network, security, voice, backup, disaster recovery and etc to improve solution design and delivery

· Collaborate with internal and external stakeholder implement IT projects and initiatives.

· Document IT processes, procedures, and configurations.

· Stay up-to-date with the latest technologies and best practices in IT support.

· Performs any other assigned duties as required by the organization, including within the IT department and broader company.

Requirements

· Degree/Diploma in Computer Science/Information Technology or equivalent

· Minimum 2 years of experience in the related field

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance

· Experience with IT asset management and onboarding processes

· Good knowledge of Microsoft 365 cloud technology (SharePoint, One Drive, Azure AD) and Server, Network & IP Telephony technologies (TCP/IP, SIP, WIFI, LAN, WAN, DHCP, DNS)

· Basic understanding of cyber-security

· Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

【Job Description】

Contract Management

- Manage yearly outsourcing reviews, including scope preparation and information gathering.

- Ensure compliance with local regulatory requirements and internal policies.

- Conduct and manage independent or third-party reviews for data center hosting services.

- Set and monitor Service Level Agreements (SLAs) for resolution times and overall performance.

- Oversee internal and external audits, including evidence collection and findings closure.

Budget Management

- Forecast and consolidate budget requirements for new financial years.

- Monitor monthly expenses and analyze reports to justify cost changes.

- Process invoices, track spending, and perform budget variance analysis.

- Ensure data center expenses do not exceed the annual budget.

Policy and Procedure Development

- Identify and implement new procedures related to data center operations.

- Draft procedures for access requests, installation, and device management.

- Develop a data center handbook for vendors and staff.

- Provide training on data center rules and regulations.

Human Resource Management

- Conduct yearly reviews of support structure, roles, and responsibilities.

- Manage manpower, including contractors and secondees, with contract renewals and shift arrangements.

Inventory Management

- Maintain detailed data center and rack layout diagrams.

- Track data center assets, including servers, storage, network devices, and security equipment.

- Manage space planning for cage and rack layouts.

- Conduct yearly inventory reviews.

Device Management

- Oversee asset tagging, daily inspections, and tool management.

- Monitor operations to prevent mishandling and ensure device functionality.

- Manage equipment registration, installation, and decommissioning.

Backup Tape Management

- Handle daily management of backup tapes, including inventory and storage.

Cabling Management

- Manage patch panel and power cabling installation, documentation, and maintenance.

- Oversee network cabling management, including testing, repairs, and deployment.

Security Management

- Control access card and rack key management, including logs and reviews.

- Monitor security through CCTV recordings and access checks.

【Job Requirements】

1. Bachelor’s degree or an equivalent qualification.

2. A minimum of five years’ experience in DC Management, preferably within a banking environment.

3. Proficient in English (and Japanese if you can) with excellent verbal and written communication skills.

4. Strong interpersonal abilities, fostering trust and teamwork.

5. Analytical mindset with the capability to simplify complex issues for understanding.

6. Demonstrated organizational skills and the capacity to manage multiple tasks efficiently.

7. ITIL Certified and other relevant certificates (good to have).

Responsibilities

• Analyze existing business processes and systems to identify areas for improvement and optimization.
• Work closely with business stakeholders to understand their needs and convert them to well-defined, maintainable and extendable data models; and building dashboards with an Enterprise Visualisation tool
• Maintain and update software inventory list and IT reports.
• Conduct thorough testing and validation of IT solutions to ensure they meet business needs and expectations.
• Provide ongoing support and guidance to business users on IT systems and processes.
• Collaborate with project team and manage timelines to ensure deliverables are met with budget constraints
• Perform User Access review and security log review
• Compliant to IT Security and Data Protection policies to protect data according to its classification
• Stay updated on industry trends and best practices to continuously improve processes and systems at Lions Befrienders.

Requirements

• Degree in Computer Science, Information Technology or equivalent
• Minimum 2 years of experience in software engineering or similar role
• Good knowledge of SDLC principles, SalesForce, Dynamics 365, MS SQL, Power BI, M365 Administration, Power Automate is preferred is preferred
• Experience in working with data warehouses, data analytics and data visualization tools
• Understand in Agile and Waterfall methodologies and execution
• Good communication skills, teamwork ability, risk identification, problem solving, customer service orientation and a commitment to quality

• 
  
  • Customer Service Oversight:
  • Supervise and mentor customer service teams to ensure prompt, courteous, and effective resolution of customer inquiries and complaints.
  • Develop and implement customer service policies and procedures to enhance customer satisfaction and loyalty.
  • Performance Metrics:
  • Establish and monitor key performance indicators (KPIs) for customer service activities.
  • Analyze customer feedback and service data to identify trends, areas for improvement, and training needs.
  • Customer Relationship Management (CRM):
  • Manage the CRM system to track customer interactions, sales, and support activities.
  • Ensure accurate and up-to-date customer information and generate reports for strategic decision-making.
  • Communication:
  • Act as a liaison between customers and other departments to resolve issues and improve overall service.
  • Develop and distribute regular customer service reports to senior management.
  • 
    
  • Logistics Systems Management:
  • Logistics Operations:
  • Oversee the end-to-end logistics operations, including warehousing, inventory management, transportation, and distribution.
  • Ensure efficient and cost-effective logistics processes that meet customer demands and delivery schedules.
  • System Implementation and Management:
  • Implement and maintain logistics management systems (LMS) and other relevant technology solutions.
  • Integrate logistics systems with other business systems (e.g., ERP, CRM) to improve data accuracy and operational efficiency.
  • Supply Chain Coordination:
  • Collaborate with suppliers, carriers, and third-party logistics providers to optimize the supply chain.
  • Negotiate contracts and agreements to secure the best terms and conditions for the company.
  • Continuous Improvement:
  • Identify opportunities for process improvements and implement best practices in logistics and supply chain management.
  • Conduct regular audits and assessments of logistics operations to ensure compliance with industry standards and regulations.
  • Reporting and Analysis:
  • Prepare and present regular reports on logistics performance, including metrics on cost, efficiency, and delivery times.
  • Use data analytics to forecast demand, manage inventory levels, and optimize routing and transportation schedules.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: City Hall

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $4,100 per month – commensurate based on experiences

Contract duration: 3 months (extendable contract)

Job description:

• Organise events and training sessions.
• Processing of grants.
• Perform secretariat work.
• Assist with charities annual submission and charity portal update exercise.
• Perform duties related to sector regulation work, such as conducting screenings.
• Process applications for charity registration and other related matters.
• Statistics compilation.

Job requirements:

• Only Singaporean.
• Minimum Diploma or Degree in Accountancy, Business Administration, Finance, IT, Social Sciences or any relevant disciplines.
• Able to read financial statements and conduct basic financial analysis.
• Basic knowledge of legal and accounting principles will be an added advantage.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Buona Vista

Working hours: 8.30am – 6.00pm (Mon to Thu), 8.30am – 5.30pm (Fri)

Salary: up to $2,300 per month

Contract duration: 6 months

Job Description:

• Manage governance and compliance matters such as finance reports, audits reports, accruals, access to systems and contracts.
• Support programme management matters across different departments such as budget planning, training subsidies, lunches for the classes.
• Supports logistic matters for selected strategic events.

Job Requirements:

• Only Singaporean.
• Minimum Nitec & above in any related discipline.
• Prior experience in managing, analyse data, and liaising to different stakeholders.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See
R23114253
BGC Group Pte Ltd (Outsourcing)
EA 05C3053

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Job Responsibilities

• Responsible for product and spare parts installation, repair and maintenance of faulty system;
• Provide technical support in the commissioning, operation, maintenance and de-commissioning of medical equipment;
• Provide on-site service support;
• Monitor the Preventive Maintenance program to ensure minimal disruption to operations and to ensure that medical equipment is safe for use at all the times
• Provide technical advice and consultation to customer on product related enquiry
• Respond to customers’ requests by troubleshooting problems and take corrective actions within targeted timeline;
• Attending to daily service requests, breakdowns and provide service support;
• Attend all emergency calls during office or non-office hours, including weekend and Public Holidays;
• Develop strong customer relationships, negotiating and closing contracts and developing the technical services business;
• Any other duties as assigned by the Reporting Manager.

Pre-Requisites (Qualifications & Experience)

• Diploma in Electrical, Electronics & Computer Engineering
• Strong background and understanding in electronics, electromechanical and computer networking.
• Knowledge in Information Technology and/or a wide range of medical product
• 1-2 years working experience in technical field service
• Must be able to travel locally and overseas
• Must be able to work at odd hours and weekends
• Excellent teamwork
• Good interpersonal and communication skills
• Meticulous and detailed-orientated
• ⁠Highly motivated and result orientated
• A self-starter who works independently with minimum supervision
• Critical thinker
• Analytical and able to trouble shoot complex issues

Edith Patisserie is one of the leading bakeries in Singapore with a specialisation in unique buttercream cakes and bakes.

We are expanding our team and we are looking for a passionate and dedicated individual to join our team and make a difference by delivering the best customer service we can offer to our clients.

· Engage with current and new clients via email, WhatsApp and social media to facilitate order enquiries.

· Manage orders placed by clients on our website

· Manage customer feedback and service recovery.

Requirements:

· Some experience in customer service industry

· Proficient in managing comms channels like WhatsApp and email

· Well-organised with good time management

· Personable and professional

· Work well in a team environment

Sounds like you? Join us today!

Job Type: Part-Time

Salary: $12-15/hour

Available shifts:

Flexi shifts, available shifts are from Mon-Sun, 9.30am-6.30pm.

Ability to commit to 4-hour shifts for 5 days a week is preferred.

Location: 275 Outram Road, S169064

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Application Support Intermediate Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.

As part of Fixed Income Technology, FI Data Service provide:

• Data warehouse based on MSSQL and Hbase for various data storage
• Services based on Solr for index searching
• KAKFA for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications
• ELK for collecting app log information
• ES for indexing and querying
• Data Distribution and Caching infrastructure based on EMS and Gemfire which can handle transactional/time series data
• Data transport infrastructure with the underlying backbone of Tibco RV message bus and Reuters TIBCO RV/RVRD, is used to exchange real time messages between publisher and consumers based on multicasting
• Telemetry for automatic recording and transmission of data from systems in different locations for monitoring and analysis.
• Various business reporting based on QlikView/Tableau

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei