Total 669 Finance / Banking / Insurance job vacancies in SINGAPORE, North East

• Requirements Analysis & Elicitation – Preparing Business requirements document.
• Responsible to identify and define detailed functional specifications based on the business requirements document or user stories.
• Analyse and propose the “to-be” business and operation processes based on the agreed requirements and / or function points, perform impact assessment and estimation.
• Convey functional and non-functional requirements to System Analysts to ensure clear and complete understanding of requirements.
• Work closely with Technology to ensure proposed solution aligns with requirements.
• Monitor and manage risks /issues related to requirements and scope-creep.
• Assist in translating business requirements into test scenarios.
• Facilitate / provide “Train-the-Trainer” on application enhancements.
• Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
• Testing & Scope Management
• Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
• Perform impact assessment and estimation for Project Change Request
• Good knowledge in financial services policies, procedures, products and industry practices.
• Strong negotiation skills
• Strong working knowledge of relevant applications and development life cycles

Mandatories are:

• Experience in Business Analysis. 5-8 years
• Experience in Corporate Payments/Transaction Banking/Core Banking
• Experience in Current Account/Savings Account / Virtual Account/Sub accounts offering.
• KYC / CDD / Account opening procedures.
• Pricing and Billing
• Experience in analysis and implementation – identifying operational and technological impact, to ensure alignment between solution and business requirements.
• Understanding of Technology but no need to have coding experience.

Nice to haves are:

• Experience in user journey design on banking channels.
• Knowledge of features offered by competitors banks.
• API / H2H / SWIFT experience

Personal Qualities:

• Articulate well. Clarity in analyzing and writing business requirements.
• Not an order taker, able to push back complex build needs and offer alternate solutions.
• A great team player. Collaborate and communicate well with the other BAs.
• Strong analytical and problem-solving skills.
• Strong presentation and meeting skills
• Proactive and has initiative to thrive in a fast-paced environment to deliver and meet deadlines

Team Summary:

Visa Consulting & Analytics (VCA) is Visa's client-facing consulting division, serving Visa's clients (including card issuers, acquirers and merchants) and solving their strategic problems linked to money movement. Drawing on our expertise in strategy consulting, payments, data analytics, marketing, operational and macroeconomics, VCA drives high impact and tangible financial results. In Asia Pacific (AP), VCA has two types of teams – (1) Geo team, focused on serving the accounts in their geography and (2) Practice Area teams, focused on providing and deepening expertise in functional topics such as risk, digital, corporate banking, AI, etc.

What A Senior Director, Corporate Banking and AI does at VISA:

As a Senior Director, you will lead, grow and deliver the strategy, business, team and financials for VCA's Asia Pacific Commercial Banking and Strategy Practice Area. You will be responsible for defining (1) what to sell and (2) how to sell, that enables VCA Asia Pacific to sell, deliver and implement high value consulting and analytics projects and solutions with this diverse and growing set of clients.

Key responsibilities include:

• Be accountable for developing ‘set-plays’ (or package consulting offerings) for commercial banking clients, and AI focused set-plays in payments & money movement
• Lead the scoping, selling, and delivering of key client engagements, to prove viability of set-plays developed
• Take joint responsibility (along with geo focused VCA teams) for meeting key metrics such as revenue growth and client satisfaction
• Establish Intellectual Property (IP) repository on topics related to corporate banking, commercial payments and AI for VCA by capitalizing on learnings from consulting engagements (e.g., frameworks, create library of case studies etc.)
• Continuously build knowledge, surfacing new insights and producing thought leadership pieces that contribute to practice development
• Directly manage, lead, recruit and develop a team of Directors, Managers and Analysts

Why is this important to VISA:

VCA and commercial payments are two key focus areas for Visa (New Flows & B2B) and this role provides a great opportunity to build an interesting and rewarding career in a high growth and fast changing industry. Commercial payment flows exceed USD 55Trn in Asia Pacific and much of this is still made by cash or cheque. Helping small businesses, large corporates and governments digitise their operations delivers enormous benefits to their economies and Visa is an important participant and enabler in that digitization journey.

Overview of the Role

• The Project Manager/ Implementation Manager is expected to manage highly complex and time-sensitive client projects.
• The Project Manager will manage a portfolio of cluster and/or global client projects numbering from approximately 10-20 depending on scope and complexity, with highest level of quality and professionalism.
• Ensure timely delivery of projects and total client satisfaction: Implement client objectives within standard guidelines and timeframes
• Act as an advisor to the client in building the overall structure of the project and fine tune the solution to fit the client's requirements.
• Act as the primary interface to client, while coordinating all internal and external project related activities.
• Support Sales effort by participating as a part of the deal team to prepare client pitches.
• Comply with all audit, regulatory and compliance directives.
• Appropriately manage and resolve issues and escalations raised throughout the project through proper issue tracking and escalation channels.
• Continuously seek to identify opportunities for efficiency and control improvements in the process and Implement such improvements whenever possible.

Qualifications

• 7-10 years of client management and/or project management experience is good to have.
• In-depth knowledge and experience with cash/trade products and business processes.
• Strong influencing skills to manage virtual teams.
• Expert knowledge of MS Office products, including MS Project.
• Certified Project Management training / certification (i.e. Project Management Professional - PMP, Prince 2 Practitioner, or equivalent) preferred.
• A technical background and a strong understanding of human and system interfacing, interaction and design are also highly desirable.
• Since the clientele will involve handling Mandarin speaking clients, business-level proficiency in Mandarin is good to have.

Education

• Bachelor's/University degree or equivalent experience is required, Masters degree is good to have.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Key Responsibilities:

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated time line.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation /STP

• Participate in process digitalization, automation initiatives, bank-wide projects and system testing. 

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency / Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with the with all internal & external policies/guidelines and requirements of the regulators

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Co-ordinator/Risk Co-ordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mind-set of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.

Key Responsibilities:

Evaluation

• Provide credit risk evaluation of credit applications submitted by the various business units and identify /address /mitigate all pertinent credit risk issues.
• Approve credit applications within ‘Delegated Lending Authority’ assigned or recommend to next higher approving level for approval in accordance with the DLA architecture set out.
• For credit applications submitted by CORP, IB, CB & FIG, to review the ‘credit risk grade’ generated and affirm or reject /override the credit grade with justification.
• For credit applications submitted by PFS, to ensure that the respective product parameters, credit guidelines and regulatory requirements are met or well mitigated.
• Evaluate and approve, reject or recommend operational and administrative requests of CORP, IB, CB, FIG & PFS customers such as variation of terms & conditions.
• Keep abreast of industry developments, market sentiments and the general business trend and their impact on our banking business.

Compliance

• Ensure that credit applications submitted are in line with the Bank’s credit guidelines & policy, rules and regulations as laid down in the Bank’s circulars and operations manuals, regulatory requirements (MAS Notices and Circulars, Banking Act).
• Address issues raised by auditors and MAS relating to credit matters.

Others

• Undertake ad-hoc projects and other duties assigned by Head of Credit Evaluation or Senior Credit Manager from time to time.
• Conduct joint customer visits with business units to better understand risks pertaining to their credit applications and provide them guidance on structuring of credit facilities.
• Assist in the day-to-day operations and administrative functions of the department.

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader - Hybrid (Internal Job Title: Business Risk and Control Group Manager C14) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team is responsible for the testing of controls that are designed and owned by Citi’s Wealth Collections, Contact Center, Credit and Core Operations departments.

The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. The Wealth business serves ultra-high-net-worth individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

This position reports to the Wealth Products and Operations Control Testing Head within the Citi COO organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing.

The Wealth Collections, Contact Center, Credit and Core Operations Control Testing Team Leader leads and directs a team of approximately 6-8+ controls testing professionals responsible for supporting the above responsibilities, with breadth and depth on control testing planning and execution. The position closely follows latest trends in controls testing and adapts them for application within own job and covered businesses and functions, and often will be in touch with senior managers at Director or Managing Director levels.

Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

In this role, you’re expected to:

• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Performs decision-making of control testing design activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
• Maintains resource forecast for own team.
• Approves testing procedures in Confluence and is responsible for delivering relevant procedures to Internal Audit reviews and issue remediation.
• Maintains resource forecast for successful controls testing transition and Central Execution training.
• Has the ultimate decision on controls testing outlier escalations.
• Handles control testing interactions with senior managers at Director or Managing Director levels.
• Represents control testing in Operational Risk Forums (ORF) and senior meetings as needed and works with each respective team to finalize materials.
• Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
• Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Supports other relevant work efforts of department where needed and as directed by their manager.

As a successful candidate, you’d ideally have the following skills and exposure:

• 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
• Subject matter expert on controls design, execution and/or control testing.
• Expert-level understanding of MCA (Managers Control Assessment) frameworks and processes.
• Advanced skills in MS Word, MS Excel, MS PowerPoint, and MS SharePoint.
• Effective communication, written and presentation skills.
• Outstanding people and relationship management skills with the ability to influence others and foster a sense of collaboration.
• Independent thinker and able to perform a credible challenge of businesses/functions.
• Ability to work effectively on virtual teams, including across different geographies and time zones preferred.
• Investment securities and/or insurance licenses preferred (e.g., Series 7, 9,10, 24, 63, 53, 55, 66, L&H).
• Bachelor’s/University degree, Master’s degree preferred.
• Travel Requirement: Less than 10%.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This role is responsible for day-to-day administrative tasks with the LDA team and providing a customer focused service to internal and external staff/teams.

Assists LDA administrative team to manage the overall Learning and Development operation & functions, LMS system support, and data maintenance.

Inclusively, the role is required to provide seamless logistical support in all LDA initiatives/events for the purpose of building a learning culture within the organization

Key responsibilities:

• Ensure training administration, operations and logistics are well managed, prepared and set-up
• Maintain record-keeping and documentation for the department's operations, policies, guidelines and processes, in particular, learning data/ record, training information and reporting
• Assist in data processing and reporting for training evaluation and regulatory documentations.
• Provide support and guidance to various stakeholders on LMS queries and/or learning related issues/queries.
• Contribute and recommend continuous improvement ideas to systems and processes.

Requirements:

• Diploma in Business Admin / Learning Technologies or related field
• 1+ years’ experience in learning and development operation
• Program administration and coordination experience is preferred
• Knowledge and experience in learning management system
• Knowledge in data processing and reporting
• Data processing & basic analytical skills
• Basic presentation of reporting & problem-solving skill
• Team-player
• Proficiency in computing skills including MS Office, Excel, Word, PowerPoint
• HRIS or LMS knowledge preferred

The Engineer is responsible for technical support on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation; managing and monitoring all installed system and infrastructure; ensuring the highest levels of systems and infrastructure availability.

Responsibilties :

• Provide technical support and administration on Windows 2012 / 2016 / 2019 / 2022 Server, Microsoft Active Directory/ADFS/DNS/DHCP, Office 365, Red Hat Linux Servers and AWS (Amazon Web Services) Cloud Environment.
• Installing, configuring, testing and maintaining operating systems, application software and system management tools, including system and file restoration (if required).
• Monitor (and respond to) all system alerts and provide daily technical support in terms of troubleshooting, diagnosing and resolving hardware, software, and other network and system problems.
• Collaborate with the Cyber Security team and perform regular system and security patches on a timely basis.
• Perform ad-hoc root cause analysis and problem resolution.
• Coordinate with the IT Infrastructure and Operations Manager in system capacity planning and management.
• Monitor IT tickets and provide appropriate resolution on a timely basis.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Assist on the coordination of internal and external IT audit for the IT Infrastructure.
• Assist his/her immediate superior in defining the methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma/Bachelor degree in Information Technology, Computer Engineering or equivalent
• Min 3 years of relevant working experience in system administration and cloud operations.
• AWS Certified SysOps Administrator, Microsoft Certified System Engineer (MCSE), and Red Hat Certified Engineer (RHCE).
• Strong knowledge on VMWare and Hyper-V
• Strong knowledge on Windows Active Directory, ADFS, DNS, DHCP and Office 365.
• Must be independent and proactive.
• Good interpersonal, communication and analytical skills.
• ITIL Certification Foundation Level will be an advantage.
• Good command of English language (written and oral).
• Be ready to be on standby and perform system maintenance activities after office-hours, if required.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.

We are seeking a Business Analyst with strong expertise in digital transformation projects, particularly within the finance or insurance domains. The ideal candidate will have experience in Agile methodologies and will be proficient in Jira and Confluence for effective project collaboration and documentation.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements for digital initiatives in finance or insurance.
• Translate business needs into technical requirements and user stories.
• Engage with stakeholders to ensure that project requirements align with business goals and objectives.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Utilize Jira and Confluence to manage project backlogs, document workflows, and track progress.
• Support the product development lifecycle from initiation through to delivery.
• Conduct gap analysis and propose solutions to improve processes, workflows, and customer experience.
• Assist in the creation of business process models, diagrams, and user documentation.
• Identify and manage project risks, ensuring timely resolution of issues.
• Conduct user acceptance testing (UAT) and ensure the final product meets business expectations.

• 3+ years of experience as a Business Analyst in digital transformation projects, preferably in finance or insurance sectors.
• Proven experience working in an Agile environment.
• Proficiency with Jira and Confluence.
• Strong analytical and problem-solving skills with the ability to understand complex business processes.

We are seeking a Business Analyst with strong expertise in digital transformation projects, particularly within the finance or insurance domains. The ideal candidate will have experience in Agile methodologies and will be proficient in Jira and Confluence for effective project collaboration and documentation.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements for digital initiatives in finance or insurance.

• Translate business needs into technical requirements and user stories.

• Engage with stakeholders to ensure that project requirements align with business goals and objectives.

• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.

• Utilize Jira and Confluence to manage project backlogs, document workflows, and track progress.

• Support the product development lifecycle from initiation through to delivery.

• Conduct gap analysis and propose solutions to improve processes, workflows, and customer experience.

• Assist in the creation of business process models, diagrams, and user documentation.

• Identify and manage project risks, ensuring timely resolution of issues.

• Conduct user acceptance testing (UAT) and ensure the final product meets business expectations.

Key Responsibilities

• Provides learning opportunities to foster and develop the professional competencies of employees in APAC
• Facilitates and executes strategic learning and development initiatives that will accelerate SMBC’s competitive advantage
• Creates new training platforms/ framework/ contents/ delivery to facilitate the knowledge transfer in SMBC
• Conceptualises, designs and delivers learning solutions as part of the Training Needs Analysis cycle or in response to ad-hoc and bespoke requests from stakeholders
• Acts as program person-in-charge (PIC) and be accountable for courses assigned, to ensure quality, effectiveness and relevancy to employees' needs and business' priorities

Requirements

• Bachelor’s degree
• Minimum 8 years of relevant experience in learning design, delivery and evaluation of solutions and programmes in a mid to large scale regional set-up, working experience in financial services industry will be highly preferred
• Experience in designing and implementing corporate-wide initiatives and diverse learning solutions to build sustainable and future-ready employees
• Ability to perform analysis and identify metrics to track learning utilization and other relevant outcomes and impact
• Experience in review of existing curriculum and initiatives to instill a self-directed learning culture
• Possess strong analytical and project management skills to manage and execute organization-wide learning initiatives and programmes
• Possess excellent facilitation and communication skills as well as strong interpersonal and stakeholder management skills
• Ability to work as a team player with a can-do attitude
• Experience in coaching, employee engagement and culture change and profiling tools will be advantageous

As a member of our Credit Bureau Operation Team, the candidate will be tasked to fulfil services and processes related to the credit bureau day-to-day operations. One of the main key responsibilities is data management activities directly related to bureau compliance and data contributing members, as well as overseeing daily data loading activities.

The candidate is required to maintain liaison with local clients and stakeholders on their updated business needs. This includes effective communication and coordination with internal and external parties.

In addition, the candidate will need to provide general administrative support and assists in project management for delivery of credit bureau services to clients from proposal/tender, requirements gathering, development, testing/certification, and deployment.

We are looking for a self-driven, accountable, positive team-player with a can-do-attitude and relevant experience in Operations to succeed in this role. The ideal candidate could work in a dynamic and fast paced environment with the capability of overcoming complexities.

What you'll be doing

• Achieve operation efficiency target (e.g. data loading % etc.)
• Ensure timely and accurate loading of data submitted by members.
• Conduct sanity check after loading of data.
• Conduct regular checks on credit bureau members' access and credit check enquiries.
• Retain and safekeep all documentations for compliance / audit purpose.
• Preparation of documents for compliance reporting, regular credit bureau meeting and minutes taking.
• Prepare regular reports for Finance or internal stakeholders.
• Administration and operational role in managing credit bureau members profile, access, and billing.
• Serve over-the-counter report purchase request from members of public.
• Manage clients (credit bureau members and public), internal users and IT on data-related matters and address the matters or issues arising from them.
• Conduct User Acceptance Test and Post Assurance Test for system changes.
• Assume any report or task assigned that is relevant to business operations.
• Office-based to process high confidentiality data.

The Senior Accountant/Assistant Finance Manager is responsible for maintaining day-to-day financial reporting and regulatory compliance needs of our business. The person will work closely with the company's cross-country team, while reporting to head of finance.

Key Responsibilities

• Ensure timely and accurate month end closing and prepare monthly reports including monthly financial statements, cash flow statements and management reporting
• Ensure compliance of financial records and controls with corporate statutory, and regulatory requirements
• Ensure timely preparation and submission of quarterly Singapore GST returns
• Ensure overall good maintenance of accounting books
• Assist in cash flow, credit control, and receivables management
• Work collaboratively with various internal parties across the company's global offices to acquire or provide information needed for analysis, reporting, budgeting and forecasting
• Participate with team in liaising with external auditor, tax agents, and external parties for all statutory and regulatory requirements to ensure compliance
• Prepare payments by certifying documentation and requesting disbursements
• Any ad-hoc tasks as assigned

• Degree in Accounting or equivalent Professional Qualification (CA Singapore / ACCA / CPA)

• At least 3 years of accounting full set experience with strong working knowledge accounting principles, practices, standards, laws, and regulations
• Proficient in Xero & MS office
• Good time management and organisational skills to meet deadlines
• Adaptive, ble to multi-task in a startup-esque environment
• Able to work independently with minimum supervision
• Strong interpersonal skills, and good team player
• Passionate and willing to learn and unlearn, to internalize learnings

• Ample opportunities to grow. You get to propose your own ideas and see it through.
• Work with passionate, talented and driven colleagues who get things done!
• Opportunity to work cross-country and with variety of projects of different nature.
• Challenging and exciting problems that await you to solve.
• Comprehensive Health Insurance Coverage.
• W3F (Work, Wellbeing, Welfare) Fund for courses, materials, personal health and wellbeing

Primary Objective:

• To acquire and service clients to achieve and exceed the Bank's defined sales goals and revenue
• To provide personal financial advice and on-going servicing of clients to deepend client relationship and to maximise business opportunities

Key Responsibilities:

Client Acquisition

• Organise, execute and participate in sales activities and programs
• Solicit new customers or increasing product penetration in existing base to achieve and exceed Bank's defined goals and revenue
• Participate and support consumer sales marketing activities for customers' acquisition and retention

Client Servicing

• Perform ongoing servicing of client accounts and identify any potential opportunities for extending basic and priority banking services
• Promote the Bank's products and services
• Cross-sell to existing bank customers to expand customer's share of wallet
• Adhering to high service level
• Promptly attend to customer's enquiries and other servicing matters

Compliance and Regulations

• Adhere to banks and regulatory requirements and uphold strong customer service experience
• Ensure sales are conducted in accordance with the internal and external regulatory requirements

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. Our Citi Private Bank (CPB) is dedicated to serving the world’s wealthiest individuals and their families. From 52 locations across 20 countries, we offer our services to more than 14,000 ultra-high net worth clients from nearly 100 nations. Our clients include entrepreneurs, business leaders, executives, their heirs and families, whom we offer customized services to help protect and responsibly grow their wealth. Our unique approach focuses on fewer, larger and more sophisticated clients with an average net worth above $100 million.

We’re currently looking for high caliber professionals to join our Citi Private Bank team. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country
• We empower our employees to manage their financial well-being and help them plan for the future
• We provide access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresse

The Investment Sales Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness.There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Alternative Investments (Private Equity, Real Estate and Hedge Funds). Whilst the role is focused on Alternative Investments, the role does involve being able to have a working knowledge of the entire Managed Investments platform, and Citi’s broad Investments capabilities.
• The successful candidate will work very closely with our Private Bankers and Investment Counselors. The person who fills this roll must have a knowledge of Investments including Hedge Funds, Private Equity and Real Estate. The successful candidate must be comfortable with detail problem solving - to create the client solutions. Preferably, this candidate will be someone with in depth knowledge of the various hedge fund strategies both international and domestic. This person will be in constant contact with CPB Investments Teams as well as directly with our clients. Good sales and product skills are required, also a high degree of professionalism - client service is equally important as new business development. Often solutions require coordinating negotiations with our client's in-house attorney and our CPB attorney regarding client agreements.
• Participate in relationship review meetings with bankers and clients to explore investment management needs
• Respond to banker team leads for sales opportunities - first interviewing banker team - then speaking to the client
• Delve into needs with clients - analyze their alternative investment needs, craft solutions and present recommendations in written proposals
• Ensure that solution is implemented, remain in contact with client - look for add on business
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience
• Excellent sales skills - ability to demonstrate online systems to clients and prospects
• Knowledge of AI products
• Attention to detail and good follow-up skills
• Excellent written, listening and verbal communication skills
• The ability to effectively deal with people at all levels - internal as well as clients, excellent interpersonal skills

Education:

• Bachelor's/University degree, Master's degree preferred
• Chinese language skills
• 5+ years of experience in Alternatives preferred
• Singapore local licensing

The Role

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. PIC is responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Excellent communication, interpersonal and presentation skills.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

• Support business processes between Porsche Asia Pacific, its importers and Porsche AG
• Support in ensuring compliance with internal control policies, procedures and accounting standards
• Support the accounts payable and receivable process
• Support in financial and tax related reporting
• Assist in process update, system implementation and improvement for Finance department
• Assist in the preparation of monthly GL closing (using SAP) and management reports
• Assist in the preparation of billing documents
• Support in procurement tender process and monthly reporting

• Undergraduate in Business Administration, Accountancy or any other relevant studies
• Past internship experience preferred
• Fluency in written and spoken English with excellent communication skills
• Proficiency in Microsoft Office
• Open-minded, organised, analytical and quality oriented, able to work independently
• Team oriented working attitude and intercultural understanding

Description:

Experience Level: Senior (10-15 years)

Key Responsibilities:

Lead end-to-end delivery of large-scale programs, including application portfolio migration, post-merger integration, and data migration.
Collaborate with cross-functional teams to ensure seamless integration and alignment of business and technology objectives.
Manage stakeholder relationships at all levels, providing clear communication and updates on project progress.
Navigate and lead change management activities, ensuring smooth transitions and minimal disruptions.
Prepare and deliver high-quality presentations and reports for executive leadership.

Qualifications:
10-15 years of experience in program management, with a focus on delivering complex projects in the Insurance industry.
Proven expertise in managing application portfolio migration, post-merger integration, and data migration initiatives.
Strong stakeholder management skills, with the ability to influence and drive consensus across diverse teams.
Excellent presentation and communication skills.

Job Description

• Handle accounts payable/receiver
• Monitor suppliers' invoices and ensure payments are up-to-date
• Prepare month-end closing documents such as General Ledger, journals, schedules and reconciliations (including intercompany transactions and bank reconciliation)
• Work closely with internal stakeholders and external suppliers to manage and resolve issues
• Assist with preparation and coordination of the audit process
• Assist in budgeting and forecasting activities
• Administer and maintain Fixed Assets Register
• Maintain filling, scanning and documents tracking
• Perform administrative and other ad-hoc duties assigned by superior

Requirements

• Candidate must possess at least a Diploma in Accounting or equivalent.
• Minimum 2 years of relevant accounting experience.
• Prior experience in the logistics industry is preferred but not essential.
• Strong accounting knowledge.
• Proficient in MS Office applications and knowledge of MYOB.
• Strong analytical, problem-solving, and interpersonal skills.
• Excellent command of written and spoken English, Mandarin is preferable.
• Meticulous, mature, responsible, and cheerful personality with a positive attitude.
• Self-starter with the ability to multi-task, meet deadlines, and have strong attention to detail.
• Self-motivated with great follow-up skills and the ability to work independently.

Innovation is and will always be the core to SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery. 

SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. 

We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end. A global company, rapid growth, innovative people, and a lean organization make SAP Fioneer a place where you accelerate your future! 

As a Solution Partner -Banking Finance Solutions, Singapore you will act as a trusted advisor with an executive presence and an ability to engage with SEA customers in the banking industry at C-Suite and increase the bottom line. 

We are looking for someone who can: 

• Strategically identify technical challenges and propose incremental business value within our portfolio and new clients 
• Understand customer business drivers and how to establish buy-in at all levels. 
• Comprehend the intricate interdependencies within the customer organization and guide the appropriate engagement approach. 
• Banking Finance solutions implementation and pre-sales experience is a must 
• Based out of Singapore or one of the prominent SEA cities 
• Access to most major banks in the region and knows C Level from business and IT 
• Understands business needs of office of CFO within the bank and has hands on working experience in implementing solutions across accounting, subledger, reconciliation, regulatory reporting, and other finance related back office areas 
• Excellent banking domain know-how and well verse with the industry trends 

Together with our team of business specialists, you will create and close opportunities to extend our platform. You will be surrounded by some of the industry's brightest, most visionary, and humble professionals. Winning as a team is SAP Fioneer’s DNA. 

You will have the opportunity to collaborate with some of the brightest minds in the industry on an incredibly ambitious project to shape the ever-evolving financial sector. This is an environment where you can have it all - the agility, enthusiasm and dynamism of a start-up, combined with the established expertise, solid market presence, and extensive customer network of a more established organisation. 

At SAP Fioneer, you will benefit from a flexible work environment that encourages creativity and encourages you to think outside the box, bring new ideas to the table, and challenge the status quo. You will become part of a diverse and global team that we are proud of and are constantly growing and reinventing. As an employee, you will have the chance to chart your own career path and take advantage of competitive 

compensation packages and progression opportunities based on merit. 

We offer CPF payments and mirrored payments for employees on an Employment Pass, as well as life insurance for financial security. For health and wellbeing, we provide private health insurance that includes dental and critical illness coverage. Our mobility benefits include car allowances tailored to your role and seniority level, and we also have a Jubilee program to celebrate your achievements. 

Primary Objectives;

• Acquire new Middle Market Enterprise (MME) customers & deepen relationships with existing customers. Manages a portfolio of borrowing & non-borrowing customers to grow both Loan AUM and Deposit AUM, and to generate increased revenue for the bank
• Perform credit review to proactively monitor credit quality through early problem loan recognition & implement appropriate strategies to prevent or minimize loan default or NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.

Key Responsibilities;

• Acquire new MME customers & deepen relationships with existing customers. Promote MME loan products to these customers to meet annual targets set. Cross sell and up-sell to meet RHB SG’s overall annual targets set.
• Perform credit review to proactively monitor credit quality through early problem loan
  recognition & implement appropriate strategies to prevent or minimize loan default or
  NPL.
• Perform client servicing, so as to meet customer service standards set by the department & to achieve good customer satisfaction rating.
• Increase facility utilization rate in current MME customers to enhance the Bank’s share of wallet.

The Senior AE/ Engineer is responsible for maintaining and improving the organization’s cybersecurity posture on an ongoing basis. S/he will work with external experts to implement security solutions, and work with vendors to monitor, detect and contain cybersecurity incidents to minimize impact to the organization.

Responsibilities :

• Review and development of security framework, information security policies, processes / procedures and guidelines on an ongoing basis
• Work with vendor to conduct security assessments and penetration tests.
• Identify security gaps, perform threat risk assessments in current setup and propose mitigating measures.
• Standardize and refine security incident response and escalation processes.
• Mitigate and contain threats when detected.
• Escalate security incidents and non-compliances on a timely basis.
• Work with IT infrastructure team to evaluate, implement and enhance the network perimeter security, endpoint security, SIEM, secured remote access, MFA, Identity Access Management and Privileged Access Management.
• Monitor information security alerts triage, mitigate, and escalate issues as needed.
• Provide security advisory to end users on regular basis.
• IT Security Management of various aspect, e.g. network security, server security, application security, end point security, email security, physical access security, logical access security, etc.
• Keep abreast of industrial IT security advancements and introduce appropriate security enhancements to IT infrastructure and systems.
• Attend to any other reasonable duties as assigned by the Senior Cyber Security & IT Governance Manager and IT Director.

Requirements :

• Degree in engineering, science or information technology, or equivalent education.
• At least 3-5 years of related work experience in cybersecurity management and security governance.
• Candidates with additional experience will be considered for the Senior Cyber Security Analyst position
• Good working knowledge of security risk management, security governance framework and compliance (IT Security Audit / log review), technical vulnerability management (vulnerability assessment, penetration testing), application security, security technologies (system hardening, IDS/IPD, firewall), security incident response and security assessment.
• Strong understanding of ISO27001 standard.
• Hands-on experience at least 4 of the following IT Security Tools:

a) Next Generation Firewall (e.g., FortiGate, Palo Alto, Cisco FirePower)

b) SASE (Zscaler, Netskope, Skyhigh)

c) Tenable Security Center Continuous View

d) Endpoint Protection (e.g., Symantec, Trend Micro, Sophos Endpoint)

e) Email Security (e.g., Mimecast, ProofPoint, Cisco Email Security)

f) Data Loss Prevention (e.g., Symantec, ForcePoint, Digital Guardian)

g) SIEM (e.g., Splunk, QRadar)

h) CyberArk PAM and IAM

• Understand Risk Management, Disaster Recovery, Business Continuity and IT Regulatory Compliance.
• Good command of written and spoken English.
• Excellent interpersonal and communication skills.
• Pro-active, independent, resourceful, able to work in a team environment and work independently with minimal supervision.
• Work well with all functional levels in the organization.
• CISSP, CISM, CISA or equivalent IT security certifications will be advantageous.
• Prior IT security consulting and/or IT Network experience will be advantageous.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Associate Engineer, EUS is responsible for technical support to end-users on various technical issues and problems relating to hardware and software as well as network connectivity in the organisation.

Responsibilities :

• Provide technical support to end-users on various technical issues and problems relating to end-user devices (e.g., desktop/laptop computers, printers, scanners and Smart Phones) and software such as Microsoft Office and emails
• Setup and deploy new desktop / laptop computers and the associated software, including Windows Active Directory (AD) administration.
• Support service request and incident management to provide quality end-user services.
• Perform ad-hoc root cause analysis and problem resolution.
• Ensure and follow standard IT service delivery processes in accordance with IT policies and procedures.
• Develop checklists for typical problems.
• Assist his/her immediate supervisor in the definition methods for issue resolution and prevention.
• Perform other duties as assigned.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, with at least 1 year of relevant experience in End User support.
• Proficient with Windows operation systems, M365, Anti-virus software and etc.
• General technical troubleshooting on IT hardware and software products (Desktops, Laptops, Printers, Audio, Projectors & etc)
• Handling incident tickets from end user for IT matters.
• Experience in supporting Microsoft Active Directory and DHCP will be an added advantage.
• Possess excellent interpersonal skills, resourceful, analytical, problem-solving and communication skills.
• A motivated person with the ability to work independently, a good team player and goal oriented individual.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The Associate Engineer is responsible in supporting Enterprise and Operations & Business Support Systems (OSS/BSS) functions to all internal and external customers.

Responsibilities :

• Provide application support for all users on Enterprise and OSS/BSS applications (e.g., SAP B1, Board, BRM, SharePoint, Remedy, Qlikview etc). This includes application software configuration, programming, enhancement, and testing based on changing business requirements
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects and ensure successful implementation by performing regular progress/performance monitoring
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Ensure that all activities are performed in compliance with IT policies and procedures.
• Provide support to audit exercises around OSS/BSS applications, the associated interfaces and work with stakeholders to address audit findings.
• Assist in any ad-hoc duties as assigned by immediate supervisor or IT HOD.

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent, preferably with relevant experience in OSS and/or Telecommunications industry.
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge of working with tools such as SQL, Phyton, Workflow would be advantageous.
• Experience in Linux environment and application server setup is advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidates will be notified.

The primary role of the Associate / Application Support Engineer is to handle the collection, storage, analysis, manipulation and rectification of complex geographical information which capture the company core business.

Responsibilites :

• Provide application support for GIS and GIS-related applications e.g., GE Small World, Hexagon G/Technology, Manhole Booking Systems (MBS), Plant Route Plan (PRP), Notification for Commencement of Earthworks (NCE), etc, including data rectification, data synchronization, and incident resolution.
• Monitor and respond to all system alerts and provide daily technical support in terms of troubleshooting, diagnosing, and resolving issues.
• Perform incident investigation and resolution, root cause analysis, and problem resolution, ensuring high availability of applications users.
• Perform any administrative tasks associated with GIS and GIS-related applications, such as user account management, log reviews, etc.
• Monitor incident and problem tickets and provide appropriate resolutions on a timely basis.
• Support all internal and external audits for GIS and GIS-related applications.
• Adhere to standard IT service delivery processes in accordance with IT policies and procedures.
• Document and update application configuration and architecture diagrams.
• Work with internal and external parties on technical solutions and solution implementations.
• Manage mini projects / Change Requests and ensure successful implementation by performing regular progress/performance monitoring.
• Ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications.
• Attend to any other reasonable duties as assigned by the GIS Manager and IT Director

Requirements :

• Diploma in Information Technology, Computer Engineering or equivalent
• Proficient in Microsoft tools like Word, Excel, PowerPoint.
• Knowledge / Hands-on experience with GIS applications (e.g., GE Smallworld, Hexagon G/Technology, ESRI) and Web Technologies, including Magik, Java, and .Net programming languages would be advantageous.
• Good command of written and spoken English.
• Excellent interpersonal, communication and analytical skills.
• Pro-active, meticulous, resourceful and strong team player.
• Able to work independently under tight schedules.
• Work well with all functional levels in the organization.

Interested applicants are requested to write in with detailed resume indicating current and expected salary and availability.

We regret only shortlisted candidate will be notified.