Total 34 customer service manager job vacancies in Human Resources category in Toa Payoh

Job Summary:

We are a world-leading smart mobility SaaS company with over 2,000,000 subscribers across 23 countries and we are looking for a Regional Recruitment Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Responsibility:

• Take full ownership of designing, developing, and implementing recruitment strategies for the Asia Pacific region to identify and attract qualified candidates.
• Collaborate with the business to identify resource needs, develop resource plans, and create hiring strategies that support business objectives.
• Manage, train, and develop a diverse recruitment team across the Asia Pacific region, ensuring that in-country recruiters can effectively support the business in hiring the right candidates.
• Monitor regional recruitment activities and ensure that recruitment targets are met.
• Provide recruitment counsel and guidance to hiring managers on hiring, retention, and the use of innovative sources to attract and retain talent.
• Research and document industry and market intelligence regarding the talent market, providing feedback to the business on talent trends while maintaining a strong community of talent pipelines.
• Drive the end-to-end recruitment process for leadership roles in the region.
• Serve as a subject matter expert on talent strategies, mid-career and graduate hiring, and employer branding.

Requirements:

• Candidates must possess a Bachelor’s Degree in Human Resource Management or its equivalent.
• A minimum of 10 years of direct and substantial recruiting experience, including at least 5 years in a managerial or team leader role, in the region.
• Experience in recruiting sales and tech talent in the Asia Pacific region.
• Exposure to and demonstrated success in supporting sales, tech, and go-to-market teams in scaling the organization is a plus.
• Excellent business acumen and a passion for human resources, along with strong communication skills and the ability to work effectively with the business.
• A high level of integrity and discretion to maintain confidentiality is essential.

This HR generalist role will be reporting to the Chief Human Resources Officer. He / She will assist in HR projects as well as the following portfolio:

Training & Staff Engagement / Welfare

• Plan and provide learning administration for staff including course registration, maintenance of records, training bonds, etc.
• Maintain all training databases/documents.
• Plan, arrange and liaise with external vendors for training courses.
• Handle training-related matters with government and related agencies (including applications and claims of training grants).
• Plan the Annual Staff Engagement Calendar.
• Organize Staff Orientation, Wellness / Engagement activities eg. D&D, Team Bonding activities, etc.
• Implement Employee Satisfaction Survey.

Payroll / Compensation & Benefits

• Supervise and act as a backup to the payroll function and ensure timely salary inputs with accuracy.
• Maintain accurate and up-to-date employee personal data in InfoTech system, manage leave administration and prepare HR letters.
• Manage grants and funding claims.
• Ensure timely submission of monthly CPF payments, tax filing for both local and foreign employees.
• Prepare payroll journal for reporting.
• Prepare Annual Manpower Budget and Annual Increment & Bonus exercise.
• Handle yearly renewal for staff insurances, medical, etc.
• Assist with disciplinary and grievances handling as and when required.
• Participate in the development and implementation of HR policies for the organization.
• Undertake other HR functions and ad-hoc duties as and when assigned.

Requirements:

• Degree in Human Resource/Business or its equivalent.
• 5 years’ of experience in full spectrum of HR.
• Good knowledge of Employment Act and HR practices and regulations.
• Numeric, strong analytical and forecasting skills.
• Hands on experience in Infotech / Frontier system an added advantage.
• Team player with good Communication and Writing skills.
• High proficiency in Microsoft Office applications eg. Power point, Excel.

Description

This role will take on a new leadership position in the Patec Group (comprising Patec subsidiaries and BIGL Group) and will be responsible for the strategic development, implementation and execution of HR systems, policies and practices in Corporate Office and regional sites. This role will be based in Singapore.

Responsibilities

• Develop and implement HR strategies and initiatives that align with the Group’s objectives and business needs and advise Management on HR-related matters
• Conduct and oversee full range of employment activities to meet the needs of the Group’s business units, including but not limited to recruitment, promotion, transfer, disciplinary procedures, exit process, record retention and training and development
• Cultivate a culture of diversity, inclusion and continuous learning within the Group
• Oversee talent acquisition processes to attract and retain top talent and implement competitive employee benefit program
• Manage and advise Site HR teams on establishing and maintaining a stable and positive workforce with high employee engagement and managing employee relations
• Maintain and implement HR policies and ensure compliance with labour laws and regulatory requirements
• Develop, analyse and monitor HR reports, metrics and effectiveness of HR programs
• Organise company events, meetings and employee engagement activities

Requirements

• Bachelor’s degree in business administration or HR related discipline
• At least 8 to 10 years of practical HR managerial experience, with at least 3 years in a leadership role
• Possess sound knowledge and experience in labour laws and HR best practices in regional countries
• Independent, highly driven, team-builder and high integrity
• Able to work under pressure to meet tight deadlines
• Strong communication, problem-solving and people management skills
• Strong influencing and counselling skills with all levels of people
• Fluent in written and spoken English and Mandarin

Annual Remuneration

S$120,000 to S$200,000 (excluding variable bonus)

Job Responsibilities:

1. Responsible for developing and maintaining overseas recruitment channels, and maintaining good relationships with overseas human resource suppliers, headhunting companies, human resource channels, etc.

2. Familiar with business employment standards and needs to ensure that outstanding talents that meet the company culture and job requirements are attracted;

3. Responsible for interview arrangements, background checks, employment notices, entry procedures, etc. for domestic and international talents;

4. Analyze recruitment data and funnels to improve recruitment effectiveness;

5. Regularly report the progress and results of recruitment work to superiors to provide reference for company decision-making.

Qualifications:

1. Bachelor degree or above, more than 2 years of recruitment experience;

2. Those with ITO recruitment experience and headhunting work experience are preferred;

3. Fluent English speaking ability, other language skills will be considered as additional advantages; those with overseas study and work experience are preferred;

4. Excellent communication and interpersonal skills, able to communicate effectively with candidates from diverse backgrounds and cultural backgrounds.

Job Highlights

• Career development opportunities
• Attractive salary that commensurate with experience and skills

Key Responsibilities

• Recruitment: Manage the full recruitment cycle, including job postings, interviews, onboarding and offboarding.
• Oversee performance management systems, including appraisals and employee development.
• Employee Relations: Address employee concerns, resolve conflicts, and promote a positive work environment.
• Payroll & Attendance: Process payroll and manage attendance records.
• Claims Management: Handle staff claims and related inquiries.
• Work Pass Management: Process work pass applications, renewals, and cancellations for foreign employees, ensuring government compliance.
• Employee Benefits: Manage employee benefits, including leave, insurance, bonuses, and incentive programs.
• CPF Contributions: Submit CPF contributions in compliance with government regulations.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.
• Identify training needs and coordinate professional development programs.
• Develop and implement HR initiatives aligned with the company's goals.
• Perform other HR-related duties as needed.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or related field.
• 5 years of experience in HR management or related roles.
• Strong knowledge of employment laws and HR best practices.
• Excellent communication, interpersonal, and organizational skills.
• Proficient in HR software and Microsoft Office Suite.

We regret that only shortlisted applicants will be notified.

Job Summary:

The HR and Admin Manager is responsible for overseeing all aspects of human resources and administrative functions within an organization. This includes managing recruitment, employee relations, training, performance management, and ensuring compliance with labor laws. The role also involves overseeing day-to-day office operations, managing office supplies, coordinating administrative support services, and ensuring a smooth and productive work environment. The HR and Admin Manager plays a key role in supporting company culture, employee engagement, and organizational efficiency.

Key Responsibilities:

Human Resources Management:

• Manage all HR-related activities for Singapore offices, including payroll using OpenSoft for approximately 150 headcounts.
• Develop and implement HR policies and procedures in line with company goals and legal requirements.
• Manage recruitment, onboarding, and offboarding processes.
• Oversee performance management systems, including appraisals and employee development.
• Handle employee relations, conflict resolution, and ensure a positive work environment.
• Administer compensation and benefits programs, ensuring equity and competitiveness.
• Ensure compliance with labor laws and company policies, including health and safety regulations.

Training and Development:

• Identify training needs and organize employee development programs.
• Monitor training effectiveness and employee performance.
• Promote continuous learning and career growth opportunities within the organization.

Administrative Management:

• Oversee office operations, including managing administrative staff and office facilities.
• Handle procurement of office supplies, equipment, and services.
• Ensure smooth functioning of administrative processes, such as document management and scheduling.
• Coordinate travel, meetings, and events.

Employee Engagement and Welfare:

• Foster a positive and inclusive work culture through employee engagement initiatives.
• Coordinate wellness programs, team-building activities, and employee recognition events.
• Manage employee benefits programs and ensure they meet employee needs.

Reporting and Analysis:

· Prepare HR and administrative reports for management, including employee turnover, staffing levels, and operational efficiency.

· Analyze trends and data to inform strategic decisions.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft Payroll will be an added advantage), office management tools, and Microsoft Office Suite.

Skills and Qualifications:

• Proven experience as an HR Manager, Admin Manager, or similar role.
• Strong knowledge of HR principles, labor laws, and best practices.
• Excellent interpersonal, communication, and leadership skills.
• Strong organizational and multitasking abilities.
• Ability to handle sensitive information with discretion and professionalism.
• Proficiency in HR software (OpenSoft will be an added advantage), office management tools, and Microsoft Office Suite.
• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience).

Purpose of the Role:

The HR Manager will oversee all human resource functions, including recruitment, employee relations, performance management, and compliance. Reporting to the CEO, the role involves ensuring HR policies align with business goals, fostering a positive workplace culture, and managing HR operations effectively. This position requires strong organisational skills, excellent communication, and a focus on supporting employee growth and satisfaction.

Key Responsibilities

Recruitment and Onboarding:

1. Oversee the full recruitment cycle, including job postings, interview processes, and candidate selection.

2. Prepare and execute employment contracts, onboarding plans, and orientation programs for new hires.

HR Administration:

1. Maintain up-to-date personnel records, contracts, and compliance documents.

2. Manage employee benefits, including insurance plans and wellness initiatives.

3. Ensure timely preparation and submission of all required HR documentation, including work passes and compliance reports.

Employee Relations and Support:

1. Act as the first point of contact for employees regarding HR-related queries and issues.

2. Foster a positive workplace environment through engagement activities and addressing employee concerns.

3. Assist with leave management, including sick leave, maternity leave, and vacation scheduling, in coordination with finance.

Policy and Compliance:

1. Develop, update, and implement HR policies, ensuring they align with legal requirements and best practices.

2. Oversee and ensure compliance with employment laws and regulations, including work passes and contracts.

3. Support the preparation and review of the company handbook, ensuring clarity and relevance.

Performance Management and Development:

1. Support the performance review process by assisting managers in setting objectives and preparing appraisal forms.

2. Recommend and coordinate employee training and development programs to enhance skills and growth.

3. Monitor and address performance issues, escalating to management where necessary.

Strategic HR Initiatives:

1. Contribute to workforce planning by identifying talent gaps and recruitment needs.

2. Collaborate with management on employee retention strategies and engagement programs.

3. Conduct market research to recommend competitive benefits and remuneration packages.

Additional Duties:

1. Support administrative tasks for the leadership team, including meeting arrangements, minute-taking, and travel coordination.

2. Assist with ad-hoc HR-related projects or initiatives as assigned by management.

3. Maintain confidentiality and act with discretion in handling sensitive HR matters.

Requirements and Skills:

· Diploma or degree in Business Administration, Office Management, or a related field.

· 3-5 years of HR management experience.

· Strong knowledge of employment laws and best practices, particularly in the Asia Pacific region.

· Excellent communication, interpersonal, and influencing skills.

· Experience with HR software (e.g., Quick HR or similar platforms).

· Proficiency in MS Office applications.

· Ability to prioritise important projects, manage workloads independently, and maintain a high degree of discretion and confidentiality.

· Proficiency with Microsoft Teams, Google Drive, SharePoint, and other Microsoft tools.

Working Conditions:

· Part-time role with flexible office hours, typically two days per week (Monday to Friday, 9 AM - 6 PM).

· Monthly salary ranges between SGD 2,320 and SGD 3,000, depending on qualifications and experience.

Reporting to the Chief Human Resource Officer, the incumbent will partner leadership & line managers to provide guidance & solutions in day-to-day people matters & in achieving the long-term goals & objectives of the group’s cluster, Hospital & Human Resources. S/he will also be responsible to lead and develop strategies that strengthen employee-employer relationships, foster a strong organizational culture, and create a healthy work environment based on mutual respect, trust & appreciation

Responsibilities

• Build relationship with stakeholders as a trusted HR partner through thoughtful HR solutions to the business needs. Coach and develop the business leadership team to drive positive changes in people management, and advise on manpower strategies and solutions.
• Provide professional advice on the interpretation of HR policies and procedures, employment legislation, performance management, manpower planning, recruitment and rewards strategies.
• Work with Centre of Excellence and relevant key stakeholders in the delivery of key HR projects and initiatives.
• Drive people engagement, build morale, improve workplace relationships and boost productivity and retention. Performance and Development
• Partner with leaders for identification of successors and talents for business-critical roles and organization's talent profiles.
• Facilitate performance moderation and discussions with leadership.
• Lead in the Hospital’s Industrial Relations and Employee Relations matters and develop a positive working relationship with the union.
• Guide senior leaders & HR team members in handling complex performance & disciplinary matters.
• Lead and undertake complex investigations when required, collaborating with legal and other teams as necessary.
• Guide peers and team members in conflict resolutions and grievance handling processes.
• Facilitate negotiation, conflict resolution, and grievance meetings with stakeholders to achieve mutually agreed outcomes.

Requirements

• Bachelor Degree from an established university in HR or Business Management related discipline.
• Minimum 15 years of HR experience.
• Strong collaborative and interpersonal skills to engage staff of all levels.
• Strong leadership capability, people developer.

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

• Oversee full HR functions: recruitment, compensation, training, payroll, and staff development.
• Ensure compliance with MOM guidelines for job ads and contracts.
• Manage payroll accuracy and staff morale.
• Enforce company policies and handle disciplinary actions.
• Develop training frameworks and track staff progress.
• Lead HR and admin team for timely, accurate task completion.
• Manage labor cost controls and staffing allocation.
• Maintain legal compliance, business continuity plans, and insurance renewals.
• Handle work pass applications, renewals, and ad-hoc admin tasks.

Requirements:

• Bachelor's in HR or related field.
• 5+ years HR experience, 2+ years in a management role.
• Strong communication, multitasking, and leadership skills.
• Proven talent acquisition and time management abilities.
• Results-driven with a data-focused approach.

Benefits:

• Profit-sharing bonus (up to 0.5% of net income).
• Health insurance, medical leave, and 14 days annual leave.

For interested applicant, click 'apply'

EA Reg no: R1328476
EA License No: 16C8443
EA Personnel Name: Melody
EA Personnel No: R2095899

Job Summary:

• Industry: Healthcare
• Employment type: 1-year contract
• Working location: West

Job Responsibilities:

• Partner with the Head of Department to understand business complexities by aligning with business objectives, developing resourcing strategies, and delivering hiring plans
• Perform end-to-end recruitment process from sourcing, interview, selection, offer, and negotiation, to onboarding of new hires for middle management positions
• Ensure necessary onboarding documentation and activities are completed promptly and accurately
• Organize and participate in recruitment/outreach fairs
• Improve operations by defining and monitoring metrics to ensure recruiting efficiency
• Manage and guide team members on resourcing processes, ensuring business objectives are achieved
• Any other ad-hoc projects as assigned

Job Requirements:

• Possess a bachelor’s degree in Human Resource Management or a related field, with experience in the healthcare industry preferred
• Minimum 6 years of experience in full-cycle recruiting experience, preferably with a combination of in-house and external agency experience
• People-oriented with strong verbal and written communication skills
• Excellent organisational and interpersonal skills
• Proficient in Microsoft Office applications

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only short-listed candidates will be notified.

Registration No: R24123448 / EA Licence No: 12C6253

As part of the HR Planning team, the successful candidate will be involved in Compensation & Benefits, workforce planning and budgeting, HR policy review, Industrial Relations, including negotiations with the union, manpower analytics and statutory reporting.

Key Responsibilities

The scope of responsibilities Includes the following:

• This role will cover both compensation & benefits review but the ideal candidate must have a strong background and experience handling annual compensation review exercise
• In the area of employee benefits, the candidate will need to ensure these are relevant and competitive, with particular emphasis on the review of medical benefits and medical service providers
• Industrial Relations, which involves regular dialogue with the union and be part of the team that handles negotiations
• Employee communications involving all HR matters
• Manage statutory reporting
• As part of the HR Planning team, the successful candidate will also be involved in all major projects handled by the team

Required Qualifications

• Degree in Business or HR Management
• 3 to 5 years’ HR experience, preferably in a Compensation role

Required Competencies / Skills / Knowledge

• Must be a team player with good interpersonal skills
• Systematic with an eye for details
• Excellent working knowledge of MS Office software, especially in Excel
• Prior working knowledge on SAP SuccessFactors will be an advantage
• Strong communication skills both written and verbal

Responsibilities

• Serve as the main point of contact for HR queries/requests for our stakeholders regarding benefits, policies, employee data, HR processes and HR systems
• Administer key HR processes including but not limited to onboarding, employees’ contract renewal, benefits, and termination
• Perform standard HR Master Data changes in line with the University’s policies and relevant legislation requirements
• Partner with HRBP/TA team members (as appropriate) for the executions of HR related tasks/assignments
• File employee-related documentation and maintain employee files and records
• Other tasks as assigned

Job Requirements

• At least 2 years of full-time work experience in relevant role
• IT savvy and proficient in systems such as SAP and software such as Microsoft Office (Words, Excel, PPT etc.)
• Work experience in HR Shared Services and SuccessFactor ECC will be an advantage

Interested candidates are invited to submit their MS Word formatted CV with the current and expected salary remunerations.

• JonDavidson Pte Ltd • EA Lic-22S1412 • MOM Reg No-R1440770 •

Job Responsibilities:

• To be the HR service delivery contact point for your assigned locations.
• To deliver efficient, high-quality HR service to employees, line managers, and HRBPs
• in your assigned locations.
• Deliver a coherent transactional processing service, providing high-quality advice, support to managers and employees, and query resolution throughout the employee’s life cycle.
• Manage all the employee-related data entry into the HR system.
• Ensure integrity, consistency, and security of all data you deal with.
• Perform regular audits and reconciliation to ensure consistency and accuracy of the HR data maintained.
• Manage the HR shared services ticketing tool and ensure all requests/queries are attended to on time.
• Actively contribute to case analysis and identification of issue trends.
• Ensure key performance metrics including Service Level Agreements (SLAs) are met.
• Generate timely and accurate HR reports for data analysis and provide insights where applicable.
• Participate in new technology implementation, system enhancements, and continuous
• improvement efforts.
• Update and maintain all related knowledge management documents (e.g. SOPs, desktop
• procedures, and process workflows).
• Work closely with the HR Business Partners and CoEs to facilitate the implementation of global/regional initiatives.
• To support the annual HR cycle including Merit, Incentive, Year-end, Audits, and the like.
• Build strong mutual trust and relationships with key stakeholders and regularly communicate with them to obtain feedback on daily operations.

Requirements:

• Diploma or equivalent in Business, HR, or related field
• Experienced in HR Shared Services; HR Service Delivery; HR Operations; Maintaining an HR database; and HR systems experience; Familiar with Employee Life Cycle activities

Job Responsibilities:

Talent Acquisition:

• Enhance the company's reputation to attract top talent.
• Oversee the entire hiring process from sourcing to onboarding.
• Work closely with hiring managers to fill positions promptly.
• Establish and maintain relationships with external recruitment partners.

Talent Management:

• Assist the Group HR Director in creating, evaluating, and implementing Talent Management strategies.
• Lead the annual Talent Management process and track individual development plans.
• Support employees in their career growth and monitor engagement levels for improvement opportunities.

Employee Wellness:

• Develop and advocate for programs promoting employee health, well-being, and work-life balance.
• Collaborate on initiatives addressing mental health, physical wellness, and stress.
• Evaluate wellness programs and suggest improvements.

Employee Engagement:

• Utilize employee feedback to develop plans for better communication, recognition, and team unity.
• Foster an inclusive and collaborative culture where employees feel valued and empowered.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a relevant field is required.
• Minimum of 8 years of experience in HR management.
• Thorough knowledge of HR best practices, employment legislation, and industry developments is essential.
• Exceptional communication, interpersonal, and conflict resolution abilities are necessary.
• Capable of working effectively in a dynamic environment and leading initiatives from inception to execution.
• Proven leadership skills and a dedication to cultivating a supportive and inclusive workplace atmosphere are desired.

· Knowledge in private security industry

· Payroll processing and preparation of salaries and over-time pay-outs

· Prepares and submits monthly CPF contribution

· Prepares monthly billing invoices and credit notes

· Prepares Employment Contract for employees

· Maintain proper recording and filing of data entry for employees

· Other ad-hoc administrative duties

Requirements

· At least Diploma in Human Resource or Business Administrative related

· Minimum 5 years’ relevant working experience

· Proficient in MS Excel and MS Word

· Able to absorb multi-task works

We are pleased to share that Eu Yan Sang International (EYSI), one of Asia’s leading Traditional Chinese Medicine (TCM) companies, has made a substantial investment in Chien Chi Tow. Together, we aim to offer an expanded range of services and products, anchored in our continuous promise as an ongoing commitment towards expanding the health and wellness sector for our consumers.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Reporting directly to the Assistant Director, Group Human Resource, you shall be overseeing, improving and performing (when necessary) the full spectrum of Human Resource (HR) functions in the Company.

Responsibilities

The key HR functions include but not limited to: -

1. Recruitment and Selection

2. New Staff Onboarding and Orientation

3. Welfare, Compensation and Benefits

4. Payroll Processing

5. Employee Relations

6. Performance Management

7. Training and Development

8. Staff Offboarding

Requirements

1. Bachelor Degree in Business Management or its other equivalent.

2. Professional Qualifications in Human Resource Management.

3. Minimum 5 to 8 years of working experience specializing in HR profession.

4. Someone who has performed HR generalist roles would be most ideal, must be strong in Recruitment & Selection, must have experience in payroll processing.

5. Hands-on experience in using HRIQ software to perform the HR roles.

6. Process-oriented, meticulous, forward looking, possesses great initiative.

7. Strong people skills, good communication and writing skills.

8. Prepared to work in a fast-paced progressive environment.

9. Ability to start within short notice would be highly advantageous.

Other Information

Working Location: Toa Payoh (near Toa Payoh MRT Station)

Working Hour: Monday to Friday : 9.00am to 6.00pm

Benefits

1. On the Job Training on HR functions and processes will be provided.

2. Great Career Progression

3. Annual Leave up to 21 days

4. Festive Leave

5. Birthday Leave and Birthday voucher

6. Flexi Benefit & Insurance Benefit

8. Work From Home Entitlement – 18 days per year

9. Smart casual dress code

10. Conducive and friendly work environment

If you are suitable and keen, please submit your full resume, stating your current and expected salary and your earliest date of availability.

We regret that only shortlisted applicants will be notified.

Job Description

Responsibilities:

The candidate reports to the Chief Executive Officer and will be responsible for managing and overseeing various human resources functions within the organisation. This includes, but is not limited to, recruitment, employee relations, performance management, training and development, and compliance with employment laws. The HR Manager will play a key role in fostering a positive work culture, implementing HR policies and procedures, and supporting the overall strategic goals of the organisation.

He/ She shall be tasked to carry out the following duties:

People Development and Management

• Develop and implement effective recruitment strategies to attract talents.
• Conduct job interviews, assess candidates, and make recommendations for hiring decisions.
• Collaborate with hiring managers to understand staffing needs and workforce planning.

Employee Relations

• Act as a liaison between employees and management to resolve conflicts and address employee concerns.
• Implement and enforce company policies and procedures to maintain a positive work environment.

Performance Management

• Oversee the performance management process, including goal setting, performance reviews, and development plans.
• Guide managers on performance-related issues and coach employees for improvement.

Training and Development

• Assist the Chief Trainer in identifying training needs and coordinating the development and delivery of training programmes.
• Implement initiatives to enhance employee skills and foster continuous learning.
• Work with managers to create career development plans for employees

Employee Engagement

• Develop and implement initiatives to enhance employee engagement and satisfaction.
• Organize employee appreciation and recognition programs and events.

Compensation & Benefits

• Payroll Management: Ensure timely and accurate payment of payroll
• Administer employee benefits and compensation programmes

HR Administration

• Maintain accurate and up-to-date employee records.
• Ensure compliance with labour laws and regulations.
• Administer employee benefits and compensation programmes
• Oversee and guide the HR Team in achieving departmental goals
• Perform any other ad-hoc duties as requested or assigned

Requirements:

• Degree in Human Resources, or a related field.
• HR certification (e.g., SHRM-CP or PHR) is an added advantage
• Minimum 5 years of experience as a HR professional, with at least 3 years in a managerial position
• Strong knowledge of employment laws and regulations.
• Excellent interpersonal and communication skills.
• Demonstrated ability to handle sensitive and confidential information with discretion
• Good working knowledge of corporate governance policies
• Proficient in HRIS systems

• 5-day work week
• Experience within Telco/Construction industry will be preferred

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

Privacy and Data Security

• Ensure all personnel, payroll and other files are secured at all times.
• Uphold complete confidentiality and data security.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations

OTHER INFORMATION:

• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

Location: Tuas

Working Hours: Monday - Friday

Responsibilities:

• Conducting recruitment activities
• Collaborating with hiring managers to determine staffing requirements.
• Establishing selection criteria for candidates.
• Utilizing various online platforms and professional networks to source potential candidates.
• Planning and executing interview and selection processes, such as screening calls, assessments, and in-person interviews.
• Evaluating candidate information, including resumes and contact details, using Applicant Tracking System.
• Crafting job descriptions and interview questions tailored to each position's requirements.
• Taking the lead on employer branding initiatives.
• Coordinating and participating in job fairs and recruitment events.
• Projecting quarterly and annual hiring needs by department.
• Cultivating ongoing relationships with past applicants and prospective candidates.

Requirements:

• Minimum Diploma/Degree in any related field
• Minimum 3 – 4 years in TA for blue collar roles.
• Experience in F&B/FMCG.
• Strong knowledge in employment laws

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Job Decription:

• Manage Human Resource management functions (manpower planning, recruitment, on­boarding, training & development, policies review, payroll verification, monthly HR reports etc)
• Carry out the recruitment of management staff and workers as and when required including the posting of Job advertisements, shortlisting of qualified candidates and selection of candidates. Provide HR direction and support to management team
• Manage interview schedules and liaising with candidates, agencies and hiring managers
• Consolidating feedback from hiring managers and updating candidates on outcomes
• Plan, budget and execute employee welfare program
• Check, reconcile and validate to ensure all payroll transactions and all employer/employee claims are processed accurately and timely
• Process accurate and timely reports for submission to IRAS, CPF and other relevant authorities
• Ensure compliance of regulations with CPF, IRAS, MOM, WDA and other agencies
• Process work passes application, renewal and cancellation (EPOL & WPOL)
• Prepare employment contracts, HR letters and correspondences as required.
• Manage employee exit/resignation process including conducting exit interviews
• Work with managers to provide advice, assistance and follow-up on employee inquiries relating to administrative support, employee benefits, HR policies and practices
• Be strategic & analytical to see the long & short term objectives for the company & overall in line with the company objectives
• Work across boundaries and cultures to ensure compliance in HR processes and procedures; review and take responsibility to improve service quality and processes
• Maintain data from exit interview, turnover statistics, absenteeism reports to identify trends, training needs and supervisory issues.
• Registration of courses & maintenance of training record.
• Submit WDA training grants.
• Creation and regular maintenance of employee’s data files.
• Administer HR-related documentation which include but not limited to Staff Confirmation, Long-Service Award, Certification of Employment, Acknowledgement of Resignations etc
• Provide assistance and administrative support to any other HR project and duties as assigned
• Insurance renewal
• Other duties as necessary

Requirement:

• Diploma / Degree in Human Resource Management
• Min 5 years of related working experience in related field is required for this position
• Prefer working experience in Construction field
• Motivated and meticulous
• Able to multi-task and work in fast-paced environment
• Must be bilingual in English & Chinese to liaise with Chinese speaking internal/external personnel

Responsibilities

• Contributing to the development and implementation of HR initiatives and systems.
• Providing counseling on policies and procedures to employees.
• Participating actively in recruitment activities, including preparing job descriptions, posting advertisements, and managing the hiring process.
• Designing and executing effective onboarding plans for new hires.
• Creating and implementing training and development programs.
• Assisting in performance management processes.
• Supporting the management of disciplinary and grievance issues.
• Maintaining accurate employee records, including attendance and EEO data, in accordance with policy and legal requirements.
• Reviewing employment and working conditions to ensure compliance with relevant laws and regulations.
• Managing the end-to-end payroll process.

Requirements:

• Minimum 3 years of relevant experience.
• Proficiency in HR functions including pay & benefits, recruitment, and training & development.
• Understanding of labor laws and disciplinary procedures in Singapore, with knowledge of labor laws in other regions such as China, India, and Europe considered advantageous.
• Proficiency in MS Office; familiarity with Human Resources Management Systems (HRMS) is beneficial.
• Meticulous, organized, and efficient approach to work.
• Excellent communication, negotiation, and interpersonal skills.
• Problem-solving ability and a collaborative mindset.
• Strong ethics and reliability in handling HR-related matters.

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.