Total 25 operations advisor job vacancies in Information Technology category in D15 Katong, Joo Chiat, Amber Road

Job Overview:

As the Head of Operations, you will be responsible for overseeing the day-to-day operations of all Kebabs Faktory outlets in Singapore. This role requires a strategic leader with a strong operational background in multi-outlet fast food industry, a passion for excellence, and a commitment to ensuring the highest standards of customer service.

Responsibilities:

Operational Leadership:

• Oversee and streamline operational processes across all eight outlets to ensure quality, efficiency and consistency.
• Develop and implement strategies to enhance overall operational performance and customer satisfaction.

Team Management:

• Lead and inspire a diverse team of outlet supervisors, kitchen staff, and frontline employees.
• Foster a positive and collaborative work environment that encourages teamwork, accountability, and continuous improvement.

Quality Control:

• Ensure the consistent quality of food, service, and cleanliness in all outlets.
• Implement and enforce standardized operating procedures to maintain brand integrity.
• Maintain a 4.5 min customer reviews across all leading digital platforms like Google, Social sites and Delivery aggregators like Grab, Deliveroo & Quandoo.

Financial Management:

• Collaborate with the finance team to develop and manage budgets, control costs, and optimize profitability.
• Monitor key financial metrics and implement strategies for cost reduction and revenue enhancement.

Supply Chain Management:

• Oversee inventory management and supply chain logistics to minimize wastage and maintain optimal stock levels.

Compliance and Standards:

• Ensure compliance with all relevant health, safety, and hygiene regulations.
• Uphold brand standards and work towards achieving and maintaining industry certifications.

Customer Experience:

• Lead by example. Make customer experience the key driver and differentiator.
• Continuously assess and enhance the customer experience through feedback analysis and strategic initiatives.
• Implement measures to improve customer satisfaction and loyalty.

Qualifications:

Positive Attitude | Proven experience in a senior operational role within the Quick Service Restaurant (QSR) industry | Strong leadership and team management skills | Excellent problem-solving and decision-making abilities | Knowledge of food safety and regulatory compliance | think outside the box | challenges the status quo

Preferred Qualifications:

MBA or relevant advanced degree. Experience in the expansion and scaling of restaurant operations. Familiarity with technology solutions for restaurant management.Passion for the food and beverage industry and staying updated on industry trends.

How to Apply:

Interested candidates should submit a resume, cover letter, and any relevant certifications to [Email Address]. Please include "Head of Operations Application - Kebabs Faktory" in the subject line. Applications will be accepted until [Closing Date].

We are an equal opportunity employer and encourage candidates from diverse backgrounds to apply. Only candidates selected for an interview will be contacted.

Benefits and Growth:

• High income earning opportunities based on self performance
• New hire stock equity (RSU) and employee stock purchase plan (ESPP)
• Continuous professional development, product training, and career pathing
• Sales training in MEDDIC and Command of the Message
• Intra-departmental mentor and buddy program for in-house networking
• An inclusive company culture, opportunity to join our Community Guilds
• Generous and competitive medical benefits package

Are you a Senior Data Analyst with a proven track record of delivering clear business impact through data? We’ve been looking for you!

The data team at Kape is building a world-class, data-driven culture to empower our employees with timely, accurate information to drive their decision making.

In this role you will make a huge impact, influencing business decisions relating to millions of customers every day. You’ll work with great people on projects across the company, supporting top-performing departments including software development, engineering, product, marketing, content, and people management.

What you’ll be doing

As a Senior Operations Data Analyst, you will:

• Act as a strategic partner in Product Operations to grow the extent of data-driven planning and decision making. Product Operations watches over our service platforms and infrastructure, ensuring our services are working reliably and seamlessly for our customers.
• Lead complex projects to turn data into insights, predictions, and actionable recommendations, delivering clear business value to our cross functional teams in their business challenges.
• Deliver impactful insights and recommendations using compelling visualizations in user-friendly dashboards.
• Collaborate with Data Engineers and Analytics Engineers to define requirements and standards for data pipelines and transformations, aligning with broader requirements.
• Drive quality and consistency, setting solid standards for the team

Who we’re looking for

If this sounds like you, please get in touch!

• Are passionate about data and using it to influence business decisions.
• Have 4+ years of experience in a Data Analyst / Business Intelligence Analyst role.
• Adept at integrating with the business to truly understand their business challenges, defining how data can help and integrating it at the earliest opportunity to increase data driven decision making.
• Have a track record of delivering clear business value from data through fit for purpose and actionable insights.
• Are an excellent communicator and use storytelling to bring insights to life and make connections on the business level.
• Have outstanding analytical skills - from unearthing valuable insights through querying data to creating compelling visualisations for ease of understanding.
• Proficient with querying languages such as SQL, and visualization tools such as Tableau/Power BI
• Are organized and able to lead complex projects with multiple user stories and dependencies.
• Seek a fast-paced environment where you will make an instant impact.
• Want to work alongside other intelligent and passionate people.

Nice to have, but not required

• Data science experience (e.g. experimentation, predictive analytics, machine learning).
• Training / mentoring experience relating to data: Can be with team members or across business units and their data use.
• You are comfortable talking technology and communicating with developers on technical topics.
• Understanding of operational metrics such as connection statistics, server telemetry, bandwidth utilization, and more
• Experience with Operations Monitoring tools such as Grafana, InfluxDB

Position: VP, Head of Fund Operations

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=80&ref=104

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for an experienced Fund Operations professionalwho is looking to grow with us and eventually become our partner and COO. Your mindset should be that of a builder and owner, and not simply an employee.

In line with our vision, we are building a Fund Operations system that will integrate information and technology to provide world-class customer service and insights to all relevant stakeholders. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

- Salary: SGD 12,000 – 18,000 (with possible additional equity compensation)

- Bonus: Performance-based

- Benefits:

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

- Company Culture:

• Strong emphasis on company core values to guide you in your day-to-day work and life
• Dynamic and fun team who will challenge and support you
• Flexible and transparent work culture
• Training to allow you to grow and improve your knowledge and skills

Responsibilities

• Work closely with the Technology team as a product manager in the building of new platforms and technologies, e.g. internal position bookkeeping system.
• Take responsibility for financial reporting and portfolio reporting, e.g. perform review and oversight of quarterly management reports and annual financial statements.
• Liaise with the fund administrator for capital calls, management fee calculations, distributions, and financial statement reporting.
• Work with various stakeholders to support audits, tax procedures, and investor information requests.
• Foster fund industry relationships and stay abreast of relevant regulations and best practices.
• Knowledge of trade operations processes and ensure an accurate fund accounting book and records.
• Participate in UAT system testing of new platforms for internal teams and external partners.
• Oversee quality, accuracy, and timeliness of deliverables.
• Build and maintain relevant policies and procedures.
• Develop and implement process improvements, effectively manage change to ensure departmental objectives are met.

Ideal Requirements

• Experience in middle office or fund operations at a fund manager, fund administrator, or financial institution with a preference for hedge fund or liquid fund operations.
• Experience in completing Operational Due Diligence process (e.g. AIMA) with external investors is a plus.
• Familiarity with principles of fund valuation, financial statements, and accounting standards (e.g. US GAAP, IFRS).
• Strong quantitative and analytical skills.
• nterest in and familiarity with technology, as product development will constitute a substantial part of the role..
• Excellent communication, decision-making, problem-solving, and conflict resolution skills.

About You

We are a firm expecting collaborators to be highly aligned with our core values. Therefore, you should be:

• A Visionary. You are someone who dreams big and unconventionally, possessing strong mental maps of how things should be done to realize audacious goals.
• A Practical Thinker. You have a wide range of vision, able to see and synergise from the macro-to-micro perspective. You are open-minded and able to hold conflicting thoughts simultaneously and look at them from different angles to achieve the best results.
• Dedicated and Driven. You are passionate about what you are doing and is willing to push through any and every obstacle to go from visualization to actualization. You are undaunted by failure.
• Ethical and Principled. You have a strong, ingrained sense of professional integrity and ethics.

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=80&ref=104

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

M&E individuals having done Grade A office buildings, able to read technical/structural drawings. Top developer in Singapore, great opportunity.

• Top Singaporean Developer, great opportunity for career growth
• Friendly team, with good learning opportunities
• Grade A Building in Singapore, M&E background, drawings knowledge useful

Our client, a leader in the real estate industry, is seeking a dynamic and experienced individual to join their team. This prestigious Grade A office building is known for its commitment to excellence, and they are looking for a candidate who can help them in keeping that lead.

Job Responsibilities

• Facilitates the development of plans and manages daily operations for asset to ensure excellent standards are achieved and requirements are met according to agreed service levels.
• Contributes to the development of policies to improve operational efficiency and productivity.
• Oversees a team of service providers.
• Reviews contracts' specifications to ensure cost effectiveness and competitiveness.
• Manages capital replacement works, asset enhancement initiatives, and maintenance repair/replacement whenever assigned.
• Engages with government authorities and consultants on regulatory requirements.
• Assists in preparing budgets for OPEX/CAPEX works and manages the annual maintenance/expenditure within approved budget.
• Contributes to planning building improvement strategies, proposing rectification & preventive works/programs for the building, and championing ad-hoc projects whenever required.
• Coordinates tenancy-related works, e.g., fit-out, additions & alternations, reinstatement, moving in/out.

Requirements

• Diploma holder from a recognised institution, preferably in Mechanical/Electrical Engineering or its equivalent. Having a degree will be advantageous.
• At least 3 years of experience in the management of mechanical and electrical systems, preferably in large commercial or retail buildings.
• Experienced in Green Mark processes.
• Able to read and understand technical/structural drawings, e.g. as-built drawings is an absolute REQUIREMENT.
• Good interpersonal and communication skills
• Independent, resourceful, self-motivated, result-oriented, and a team player who is able to work well under pressure in a fast-paced environment.
• Versatile and quick in analyzing and resolving problems within given deadlines.
• Familiar with statutory requirements on building services, facility operations, maintenance, and safety.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Responsibilities

• Lead and supervise department heads across all areas of the hostel, including housekeeping, front office,.
• Develop, implement, and monitor operational systems and processes to ensure efficient and timely completion of tasks.
• Work closely with department heads to set departmental goals, budgets, and performance metrics.
• Analyze data and reports to identify areas for improvement and implement cost-saving initiatives.
• Ensure adherence to brand standards, safety protocols, and guest service excellence.
• Oversee staff recruitment, training, and development to create a highly motivated and engaged team.
• Maintain positive relationships with vendors and suppliers to secure the best possible rates and services.
• Conduct regular inspections to ensure the hotel's facilities and equipment are well-maintained and meet safety standards.
• Respond to guest inquiries and complaints promptly and professionally, working to resolve issues and ensure guest satisfaction.
• Stay abreast of industry trends and best dpractices, implementing innovative strategies to improve hostel operations.
• Prepare reports for senior management on the hostel's performance and identify areas for improvement.

Position: Operations Network Engineer
Location: Tanjong Pagar
Working Hours: 8 hours rotating shifts

Job Overview:
The Operations Network Engineer will be responsible for maintaining optimal network performance and security. Key duties include monitoring alerts, troubleshooting network issues, and collaborating with various departments to resolve any identified problems.

Key Responsibilities:

• Timely monitoring and escalation of alerts.
• Troubleshoot and oversee network activity.
• Isolate and diagnose faults, escalating to higher-level support when necessary.
• Collaborate with internal teams to address network issues.
• Proactively monitor data center network systems and connectivity to ensure availability and prevent downtime, coordinating resolutions with vendors or second-level support teams.
• Log and submit problem management records, assigning to the appropriate parties as per guidelines.
• Adhere to physical security protocols.
• Conduct basic troubleshooting on network switches and configure devices.
• Understand customer concerns, maintaining trust and managing expectations effectively.
• Ability to configure switches at height as required.

Qualifications:

• Diploma or Degree in Computer Science or a related field.
• Familiarity with monitoring tools such as SolarWinds or PRTG.
• Knowledge of network devices.
• CCNA certification is required.
• Experience in data center operations or a related area.
• Strong communication skills.
• Must be able to work from height

EA License Number: 11C3017

EA Personnel Number: R21100713

Join FDM's Graduate Programme and fast-track your tech career!

Are you ready to embark on an exciting journey and build a rewarding tech career? Join our Graduate Programme in our IT Operations Practice and dive into the world of IT transformation.

Why choose FDM?

At FDM, you'll work on diverse client assignments, where you will be supporting network and cloud infrastructures across multiple environments. Contribute to incident management, lead technology change or transformation, and play a key role in executing cloud migration, facilitating long-term operational success for clients.

Your role

We welcome graduates from all degree backgrounds - no STEM experience required! If you're passionate about tech, we'll equip you with the skills you need to succeed.

As an FDM Consultant in IT Operations, you'll start with up to 6-week upskilling programme to build core capabilities. Our outcome-based assessments ensure you get further, faster. This is followed by practice-based learning tailored to client needs. You'll then could take on roles such as Production and Application Support Analyst, System and Network Administrator or Site Reliability Engineer with continuous upskilling and career development opportunities.

Where ambition meets opportunity

At FDM, we want driven people from diverse backgrounds. Dedicated to your continuous growth, we offer a non-linear career journey with our Skills Lab helping guide you to the future you want.

Your skill set will grow, clients will value your increased expertise and your career will thrive exponentially.

It’s a journey packed with exciting opportunities – just seize them!

What we look for

• You hold a university degree level (bachelor or higher)
• Able to commit to completing our full 2.5-year graduate programme
• Strong problem-solving and analytical skills, paired with great interpersonal and communication skills
• Determination and drive – this means going the extra mile to succeed as an IT Consultant
• Excellent interpersonal skills and communication
• Eligibility to work in Singapore

Why join us

• Full-time employment with a competitive salary
• An initial upskilling course pre-assignment facilitated by our expert coaches
• Opportunity for entire FDM career journey development with ongoing coaching through our Skills Lab
• Consultant Experience Team dedicated to your wellbeing, health, and happiness
• Opportunity to become a leading consultant in one of the most in-demand tech field
• Option to join the FDM Buy As You Earn share scheme

About FDM

FDM powers the people behind tech and innovation. From spotting trends to finding exceptional talent, we're the go-to and business and technology consultancy for staying ahead.

With 30+ years’ experience, we discover, train, and mentor the free thinkers, the fresh starters, and the hard workers from diverse backgrounds, connecting them with world class businesses.

Collaborating with our client partners, we provide the perfect talent precisely when needed and guide our people to make career choices that lead to exponential growth.

FDM has 18 centres located across Asia-Pacific, North America and Europe and has helped

successfully launch nearly 25,000 careers globally to date and are a trusted partner to over 200 companies worldwide.

Dedicated to Diversity, Equity and Inclusion

FDM Group’s mission is to make tech and business careers accessible for everyone. Our diverse team of 90+ nationalities thrive on differences, fuels innovation through varied experiences, and celebrates shared successes. As an Equal Opportunity Employer and listed on the FTSE4Good Index, FDM ensures every qualified applicant, regardless of race, colour, religion, sex, or any other status, gets the chance they deserve.

Position: VP, Head of Fund Operations

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=80

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Overview

Koru Partners is a thematically driven alternative investment firm identifying attractive investment opportunities that are backed by macro-holistic themes encompassing forward-looking social, economic, demographic, and technological changes.

We are inspired to be the world’s leading business partner for unique insights, understanding and decision making. It is our mission to understand the challenges facing humanity and to empower people and companies, working to transform such challenges into opportunities through allocation of capital.

We are looking for an experienced Fund Operations professionalwho is looking to grow with us and eventually become our partner and COO. Your mindset should be that of a builder and owner, and not simply an employee.

In line with our vision, we are building a Fund Operations system that will integrate information and technology to provide world-class customer service and insights to all relevant stakeholders. If you are up for the challenge, we can promise a great journey and an opportunity to learn the various parts of our business.

What You Can Expect

- Salary: SGD 12,000 – 18,000 (with possible additional equity compensation)

- Bonus: Performance-based

- Benefits:

• Group Insurance
• Medical Allowance
• Health Screening Allowance
• Vision Care and Health Allowance

- Company Culture:

• Strong emphasis on company core values to guide you in your day-to-day work and life
• Dynamic and fun team who will challenge and support you
• Flexible and transparent work culture
• Training to allow you to grow and improve your knowledge and skills

Responsibilities

• Work closely with the Technology team as a product manager in the building of new platforms and technologies, e.g. internal position bookkeeping system.
• Take responsibility for financial reporting and portfolio reporting, e.g. perform review and oversight of quarterly management reports and annual financial statements.
• Liaise with the fund administrator for capital calls, management fee calculations, distributions, and financial statement reporting.
• Work with various stakeholders to support audits, tax procedures, and investor information requests.
• Foster fund industry relationships and stay abreast of relevant regulations and best practices.
• Knowledge of trade operations processes and ensure an accurate fund accounting book and records.
• Participate in UAT system testing of new platforms for internal teams and external partners.
• Oversee quality, accuracy, and timeliness of deliverables.
• Build and maintain relevant policies and procedures.
• Develop and implement process improvements, effectively manage change to ensure departmental objectives are met.

Ideal Requirements

• Experience in middle office or fund operations at a fund manager, fund administrator, or financial institution with a preference for hedge fund or liquid fund operations.
• Experience in completing Operational Due Diligence process (e.g. AIMA) with external investors is a plus.
• Familiarity with principles of fund valuation, financial statements, and accounting standards (e.g. US GAAP, IFRS).
• Strong quantitative and analytical skills.
• nterest in and familiarity with technology, as product development will constitute a substantial part of the role..
• Excellent communication, decision-making, problem-solving, and conflict resolution skills.

About You

We are a firm expecting collaborators to be highly aligned with our core values. Therefore, you should be:

• A Visionary. You are someone who dreams big and unconventionally, possessing strong mental maps of how things should be done to realize audacious goals.
• A Practical Thinker. You have a wide range of vision, able to see and synergise from the macro-to-micro perspective. You are open-minded and able to hold conflicting thoughts simultaneously and look at them from different angles to achieve the best results.
• Dedicated and Driven. You are passionate about what you are doing and is willing to push through any and every obstacle to go from visualization to actualization. You are undaunted by failure.
• Ethical and Principled. You have a strong, ingrained sense of professional integrity and ethics.

To Apply

Please kindly prepare the following information and submit your job application via this link: https://www.korupartners.com/jobposting/?jobid=80

• Resume
• 1-page or less response to “What matters to you the most? And why?” (An email will be sent to you the next working day requesting for this essay after job application is submitted).

Applications are reviewed on a rolling basis and all applications with missing information and no justifiable reason will be considered incomplete and will not be processed.

Operator, DC Operations:-

Key Responsibilities:-

1. Processing vendor/visitor DC security clearance.

2. Escort vendor/visitor into DC.

3. Escalation and attending to alert notification (after office hours).

4. Support monthly, quarterly, yearly maintenance and Building

management maintenance, E.g. power shutdown, aircon, UPS.

5. Support and coordinate for hardware disposal, E.g. Harddisk, media,

backup tapes.

6. Load/Unload backup tapes and prepare to send off-site.

7. Maintain and update hardware inventory and rack system.

8. Conduct daily checks to ensure DC temperature at acceptable level,

unusual blinking light and sound generated from devices.

9. Raise incident in ITSM and monitor till closure.

10. Prepare daily/monthly report to customer.

Requirements and other details:-

Mandatory Skills: Enterprise Monitoring

Contract Duration: 12 months.

Security clearance *: CAT 2

24 * 7 standby:Yes

Shiftwork:No

Monthly Allowances: Yes

Performance / Completion Bonus: NA

Biomedical company that specializes in wellness products and services looking to expand its business in Singapore and Asia Pacific regions.

Responsibilities:

• Take charge and conceptualise marketing proposals / initiatives to increase awareness of company
• Take charge and conceptualise sales proposals / initiatives to increase awareness of company
• Drive consumers interest in company and products, achieving KPIs
• Research and identify new business opportunities & marketing trends - including new markets, growth areas, trends, customers, partnerships, products and services - or new ways of reaching existing markets for company’s products and services
• Executes and supports the operational aspects of business and troubleshooting
• Oversee operations departments such as admin, sales, marketing and customer service
• Assist management in determining best operations procedures suited to ensure smooth execution of projects & events
• Ensure cohesion between departments to meet company’s expected targets
• Consistently review operations and team performance to identify problems, concerns, and opportunities for improvement and propose solutions.
• Set up and review standard operation procedures
• Maintains successful performance by increasing revenues, controlling expenses and providing a return on investment for company
• Oversee all day-to-day operations in the office
• Any other duties assigned by Director

Requirements & Qualifications

• Recognised Diploma / Bachelor’s in Business Administration, Marketing, or any related background; at least 10 years of relevant experience, and 5 years of supervisory experience / in leadership role
• Excellent track-record in meeting targets / goals
• Ability to communicate well with staff from all levels
• Able to perform hands-on work
• Excellent attention to detail and strong analytical skills.
• Flexibility to work on weekends if needed and travel for business purposes
• Only Singaporeans & PRs

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Overseeing the preparation of essential reports and written materials for major gift fundraisers, such as gift agreements and terms of references, and to upload to the necessary systems.
• Assisting the communication and marketing specialist in packaging customized proposals.
• Implementing a consistent due diligence process on prospects and donors to mitigate reputational risk to SMU and comply with MOE and IPC's corporate governance policies.
• Ensuring the accuracy of stewardship reports and conducting thorough third-eye checks.
• Coordinating events aimed at enhancing donor involvement, cultivation, and stewardship.
• Supporting and coordinating events involving donors across various schools, offices, institutes, and centers of the University.
• Assisting the VP/Director of the Office of Advancement in drafting different management reports.

• Diploma or Bachelor's degree with a minimum of 8 years of demonstrated excellence in administrative work, CRM and communications.
• Excellent proficiency in Microsoft Office Suite and CRM systems (e.g., Microsoft Dynamics, Sharepoint, Raisers' Edge).
• Strong organizational and administrative skills, with familiarity of fundraising operations.
• Creative and critical thinker able to gather, infer and synthesize information from multiple sources systematically and coherently.
• Strong, detail-oriented, multitasking skills, with the capacity to handle multiple projects and support a variety of personnel whilst ensuring accuracy and compliance in all administrative processes.
• Ability to find solutions and navigate the nuances and interpretations of external policies and internal guidelines to support advancement work.
• Experience working with large, complex databases preferred.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Detail-oriented approach,
• Ability to work collaboratively in a fast-paced team environment.
• Passion for higher education and the nonprofit sector is desirable.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

Join the International Table Tennis Federation (ITTF) as the Director of Operations and lead the charge in optimizing our global operations and financial strategies. This is a unique opportunity to work for a premier sports organization dedicated to promoting and developing the sport of table tennis worldwide.

In this multifaceted leadership role, you'll harness your organizational, managerial, financial, and legal expertise to oversee the federation's operations and financial functions. From managing international tournaments to ensuring regulatory compliance, you will collaborate with various departments to streamline processes, enhance efficiency, and support the achievement of ITTF’s strategic objectives.

Table tennis is a fast-paced and thrilling sport that has captivated billions. Youth, Senior Para, Masters—the ITTF nurtures the next generation and crowns World Champions. Table tennis is also featured in all multisport games, including the Summer Olympics and Paralympics.

The ITTF has been inspiring the world to participate, compete, and excel in table tennis since 1926, working with 227 Member Associations to elevate the sport to new heights through engagement and development, with players always at the center of our efforts.

Come work with a talented and diverse team of individuals who are passionate about their work. Our casual and inclusive atmosphere will allow you to grow both professionally and personally as you help us promote the sport we all love.

JOB TITLE: ITTF Director of Operations

LOCATION: Asia Pacific – Singapore. Applicants should be willing to work as required, rather than regular office hours, due to the nature of the work required for the job.

REPORTS TO: ITTF Chief Executive Officer (CEO)

KEY RESPONSIBILITIES:

• ITTF Operations Management:Develop and implement operational strategies, policies, and procedures to enhance efficiency and effectiveness.
  Collaborate and support the planning and execution of events, tournaments, and other federation activities.
  Ensure compliance with international standards and regulations in all operations.
  Coordinate with various departments to streamline processes and improve communication.
  
• ITTF Finance Management:Oversee and manage the Finance Department, ensuring accurate financial reporting and compliance with financial regulations.
  Develop and manage the annual budget in collaboration with the CEO and Finance Department.
  Monitor financial performance and implement corrective actions as necessary.
  Ensure proper financial controls are in place to safeguard the federation’s assets.
  Provide financial analysis and reports to support decision-making processes.
  Oversee fundraising efforts, including sponsorships and grants, to support federation initiatives.
  
• Strategic Planning:Contribute to the development and implementation of the federation’s strategic plan.
  Identify opportunities for growth and improvement within the organization.
  Monitor industry trends and best practices to keep the federation competitive and innovative.
  
• Legal Oversight:Ensure compliance with all applicable laws and regulations across all operational activities.
  Manage legal matters including contracts, partnerships, and intellectual property.
  Work with legal advisors to mitigate risks and resolve legal issues.
  
• Risk Management:Identify and mitigate operational, financial, and legal risks to ensure the continuity of the federation’s activities.
  Develop and implement risk management policies and procedures.
  
• Stakeholder Engagement:Foster strong relationships with national and international table tennis associations, sponsors, and other stakeholders.
  Represent the federation at official functions, meetings, and events.
  Collaborate with marketing and communications teams to enhance the federation’s public image.
  

QUALIFICATIONS:

• Bachelor’s degree in Business Administration, Sports Management, Finance, Law, or related field; Master’s degree preferred.
• Minimum of 7-10 years of experience in operations and financial management, preferably within a sports federation or international organization.
• Proven experience in financial management, including budgeting, financial reporting, and compliance.
• Strong understanding of legal issues related to sports and international organizations.
• Strong leadership and team management skills.
• Excellent organizational and strategic planning abilities.
• Effective communication and interpersonal skills.
• Ability to work under pressure and handle multiple priorities.
• Proficiency in financial management software and MS Office Suite.
• Passion for table tennis and knowledge of the sport’s international landscape is a plus.

Application Process:

Interested candidates should submit their resume, cover letter, and any other relevant documents on this link https://ittf.bamboohr.com/careers/127 by 30 June 2024.

Responsibilities:

• Conduct market analysis, manage forward curve, and track market trends through research, providing periodic reports to corporate management.
• Establish deal structures and objectives for different time frames based on the authority and mandates of corporate management.
• Build and oversee a trading team consisting of traders, analysts, and commercial operators to execute LNG and gas strategies.
• Cover markets starting from Asia Pacific and expand to the west of the Suez Canal as required.
• Provide leadership and oversight in analyzing market trends, technical and sentiment attributes, and develop profitable trading strategies accordingly.
• Originate and recommend short-term/spot LNG commercial transactions for execution.
• Establish and cultivate relationships with third-party customers in the region to identify profitable trading and optimization opportunities for LNG deals.

Requirements:

• Hold a degree in Business Finance, Chemical Engineering, or possess equivalent experience.
• Critical success factor: Experience in building an LNG Trading Desk.
• Possess at least 20 years of experience in management roles within an energy trading firm, with a proven track record in team management and P&L responsibility, including 15 years of relevant experience in LNG trading operations.
• Strong knowledge and network in the energy industry, familiarity with international trading business, and understanding of the global petrochemical industry, including expertise in long-term contract negotiation and operations.
• In-depth experience in paper trade and dealing with futures and OTC instruments for such transactions.
• Excellent communication and interpersonal skills.
• Strong business acumen and analytical skills, with the ability to adapt quickly to market changes.
• Experience working in a multicultural and diverse environment.
• Demonstrated leadership, communication, and team-building skills.
• Persistent and skilled negotiator.

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For interested applicants, kindly send your resume in Word/PDF format to [email protected]

Kindly include the following in your resume.

Current Salary

Expected Salary

Availability

Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• IT Procurement
  • Coordinate the acquisition of new servers, including scoping of requirements, evaluating specifications, and selecting suitable hardware.
  • Manage the decommissioning process of old servers, ensuring proper disposal of data and components.
  • Demonstrate a deep understanding of hardware components within servers and workstations to make informed decisions.
  • Ensures that the research space has sufficient thermal cooling and power consumption.
  • Keep abreast of semiconductor (eg. AMD/Intel/Nvidia) roadmaps and developments.
• Data Center Administration
  • Facilitate the provisioning of IP addresses for servers.
  • Conduct data center walkabouts to monitor and ensure the integrity of physical infrastructure.
  • Perform physical server inspections and maintain accurate records of server inventory.
  • Collaborate with cost centers for internal audits, ensuring compliance with established guidelines.
  • Track power and thermal consumption, optimizing energy efficiency and preventing potential issues.
  • Allocate rack space efficiently and maintain organized server placement.
  • Lead server decommissioning efforts, ensuring secure data wiping and proper disposal.
  • Able to troubleshoot hardware-related issues on servers.
• Enforcement of IT best practices
  • Enforce best practices across research and teaching to safeguard data and to ensure a firm security posture.
  • Assist and ensure all research systems are updated and patched promptly to address security vulnerabilities & cyberthreats.
• Support faculty, researchers and students in their research and development work
  • Provide technical support and troubleshooting assistance to university staff and students regarding system-related issues, including hardware, software, package dependencies, and network problems.
  • Respond to service requests, diagnose problems, and offer timely solutions to ensure minimal disruptions.
  • Triage, troubleshoot and resolve technical problems with end users.

• Bachelor's degree in Computer Science or equivalent.
• Minimum 4 years of experience in a similar capacity.
• Diploma in Information Technology (or equivalent) with 4 years relevant experience may be considered.
• Demonstrates an understanding of procurement concepts and business processes.
• Knowledgeable in purchasing, IT projects, payment milestones, and cost breakdowns.
• Execute strategic procurement processes, demand management and forecasting.
• Responsible for gathering and representing business requirements within the negotiations and contracting.
• Ensure work is in line with the Company Procurement Policy and Guidelines.
• Maintain centralised contract repository, completed contracts, SOW's, addendum's for appointed sourcing categories.
• Upkeep purchased records and provide monthly reports for all orders.
• Manage and source for vendors with competitive prices.
• Budgeting for purchases.
• Basic IT networking concepts is a plus.
• Administration of enterprise software (good to have).
• Data centre administration (good to have).
• Strong technology and common business acumen.
• A self-starter, always striving for excellence, innovative with service-oriented mindsets and initiative to improve processes.
• Attention to details, sound decision-making abilities, Independent, with initiative, positive attitude, and keen interest in exploring the areas of systems and data center management.
• Strong communication and collaboration skills.

#LI-JN2

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

MAIN RESPONSIBILITIES

Related to network services and infrastructure:

• Working on highly complex matters and assignments of large scope, impact, and importance.

• Working with professionals and management to identify opportunities for improvements in people, processes, and technology.

• Leading team members on the development of methods, techniques, and various analytical approaches.

• Guiding team members to solve significant problems/issues.

• Managing, monitoring, and maintenance of day-to-day activities to align with expected service levels.

• Performing routine and health maintenance.

• Managing upgrades & performance related activities.

• Identifying and correcting faults with services and infrastructure.

• Planning and execution of minor infrastructure moves, adds, changes, and disposals (IMACDs).

• Execution of business continuity tests.

• Oversight and support of all related service supplier and/or manufacturer activities.

• Proactive identification and resolution of issues before they affect service performance.

• Identifying any improvements that can improve service levels.

• Engaging in the problem management process.

• Technical peer review and approvals for all related changes.

• Support audit and compliance activities.

• Management and maintenance of related platforms.

• Ability to provide on-call support and extended working hours when called on and willingness to accept periodic rotation.

ACADEMIC AND EXPERIENCE REQUIREMENTS

The ideal candidate would meet all, or most of the below criteria:

· Bachelor’s degree in information technology, Computer Science, Engineering, or related field.

· At least 6-8 years relevant and practical experience in a network operations role.

· Extensive in-depth knowledge of network services and infrastructure.

· Vendor certifications not a requirement, proven practical experience preferred.

· Experience working in large/global enterprise IT with multiple distributed branch/campus sites.

· Experience of working within ITIL aligned Service Management organisation.

· Practical experience in managing, operating, and troubleshooting large enterprise wireless network deployments.

· Solid foundational knowledge of enterprise wireless concepts, wireless standards, authentication, policies, and access control.

· Experience in managing enterprise wireless networks that encompass wireless technologies from Cisco, Cisco Meraki, and Aruba.

· Knowledge and experience working with Cisco DNA Center and ISE.

Exciting news! We are on a growing journey and building a stellar team!

Why should you be part of Sunnystep’s success?

We are an innovative force in consumer retail with a clear brand purpose — we believe wellness starts with our feet. Good shoes support our feet and our body, and help us move and live better.

We are redefining comfort in every step to an unparalleled experience without compromising on style. Our mission is to revolutionize the footwear industry by crafting the most comfortable shoes with unwavering commitment to environmental responsibility ensuring that every step our customers take not only embodies unrivalled comfort but also leaves a positive impact on the planet.

As the Director of Operations for APAC, you will be a strategic thinker with a strong understanding of retail operations, supply chain management, and customer service.

You will also -

• Lead the retail distribution strategy for Sunnystep in Singapore and across APAC region
• Manage retail store expansion plan that include but not limited to site selection, CAPEX analysis, budgeting, lease negotiation with major mall operators and high street landlord
• Take charge of in-store operations in all retail channels, that include but not limited to staffing, sales training, inventory and warehouse management, restocking, renovation and visual merchandising, logistics and sourcing, customer service, order fulfilment
• Build a high performance retail operations team that drive high sales and high NPS score
• Assist in the hiring and training front-line sales staff so that we can provide the best service standard in the industry while helping sales staff achieve their highest potential and keeping the staff satisfaction level high
• Work closely with marketing team to plan and manage in-store marketing events based on yearly campaign calendar
• Source and lead new retail business partnerships to expand our sales channels and increase our brand awareness

You MUST be or have –

• Passionate about Sunnystep products and mission, and passionate about consumer products that impact people’s lives
• At least 5 years of hands on experience developing and implementing strategic plans for large scale retail operations in a regional capacity
• Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives.
• A solid experience in supply chain management, inventory control, and logistics
• Excellent analytical and problem-solving abilities, with a strategic mindset and attention to detail
• A start-up / growth scale-up mindset, flexible, and open to adapt to changing requirements when needed

Based in Singapore, Sunnystep is committed to fostering community, inclusivity, integrity, and technology to support everybody’s journey of possibilities.

We review each application thoroughly and will arrange an initial discussion with the shortlisted candidates who best meet our requirements. If you find that the requirements align to your experience and expertise, you may express your interest through this job advertisement or you may reach out to our Hiring Team - [email protected].

Find Your Dream Job With Us

WE ARE HIRING !! Apply now and make a difference

Job Function: Technology & Operations (GMET)

Role: Developer

Job Requisition Number: JR30170

Job Level: More than 10 years of relevant experience (L4)

Location: Singapore

SCOPE OF THE ROLE

You will be responsible for the end-to-end software development and support for all work related to projects, quarterly change requests, L3 production fixes. This includes software product implementation and administration, application design, development, implementation, testing and support.

You will also be responsible for quality assurance of the team’s delivery in conformance with the Bank-defined software delivery methodology and tools. You will partner with other technology functions to help deliver required technology solutions.

Other responsibilities include:

l Create frameworks, technical features which helps in faster operationalisation of Data models, Analytical models(including AI/ML) and user generated contents (dashboards, reports etc)

l Effectively partner with data scientists in enabling faster adoption of AL/ML model based systems

l Independently install, customise and integrate software packages and programs

l Carry out POCs involving new data technologies

l Design and develop application frameworks for data integration

l Create technical documents such as solution design, program specifications for target solutions

l Perform design and development of applications which may not be limited to: Software Applications, Data Integration, User Interfaces, Automation

l Maintain and recommend software improvements to ensure a platform centric management of software applications

l Performance tuning

l Work with production support team members to conduct root cause analysis of issues, review new and existing code and/or perform unit testing

l Perform tasks as part of a cross functional development team using agile or other methodologies and utilising project management software

Technical skillsets

TEAM Architecture (Big Data)

l 8+ years of experience with application development in Big Data Ecosystem (such as Cloudera, ElasticSearch, Spark, Presto, Hive, Impala, Kibana, Logstash, Hbase, Kafka),

l Expertise in building applications using Java, Scala, Python, Shell scripting, Go

l Experience in large scale implementations and performance optimizations in the Big Data Ecosystem using Spark, Hive, Impala, Apache Kudu, Ozone, Presto, Tez, Iceberg etc

l Knowledge of frameworks such as Spring, Struts, Hibernate etc

l Knowledge of Object Oriented Programming, Multi-threading, Containerization, etc

l Knowledge of related technologies such as HTML, Javascript, CSS, Jquery, node.js, docker

l Knowledge of Elastic, Kibana, Logstash, Hive, Sqoop, MongoDB, Oozie, Flume, Kafka

l Expertise in integrating applications with Devops tools

l Knowledge of building applications on MPP appliances such as Teradata, Greenplum, Netezza is a plus

At least, 2 to 3 technical certifications in any of the below technologies:

l Language – SQL, Java, Python, Scala, Javascript, node.js

l Automation / scripting – CtrlM, Shell Scripting, Groovy

l Cloudera Hadoop distribution – Hive, Impala, Spark, Kudo, Kafka, Flume

Additional Experience required for all teams to create an added advantage:

l CI/CD software, Testing Tools - Jenkins, SonarQube

l Version Control Tool - Aldon+LMe, CA Endeavor

l Deployment Tool kit -Jenkins

l Service or Incident Management (IcM) Tools - Remedy

l Source Code Repository Tool - Bitbucket

l Scheduling Tool - Control-M

l Defect Management Tool - JIRA

l Application Testing tool – QuerySurge

l Cloud certification

l Platforms provided by FICO, Experian, SAS for credit and portfolio management

EDUCATION

Bachelor’s degree/University degree in Computer Science, Engineering, or equivalent experience

WHAT WILL HELP YOU SUCCEED IN THIS ROLE

l Adopt an uncompromising attitude when it comes to quality and help raise bar of products and team members

l Be a team player who communicates effectively and professionally with both internal and external customers

l Identify ideas to improve system performance and impact availability

l Embrace tackling and resolving complex technical design issues

l Possess strong problem solving and decision-making skills while exercising good judgment

l Strong analytical and problem-solving skills

l Ability to work on multiple projects at a time

l Be able to work under pressure and manage deadlines or unexpected changes in expectations or requirements

l Good communication skills - ability to convey technical information to non-technical audience

l Ability to understand the big picture

l Ability to develop long lasting relationships with all levels

l Deep understanding and experience in software development cycle, including Agile based rapid delivery

l Collaborate with business and IT to analyse, elicit and review business requirements

l Facilitate communication between vendor, project team, business stakeholders and internal IT team

l Ability to work in a team distributed across multiple locations

Please forward your resume in MS word format to [email protected] and

[email protected]

Please refer your friends for any IT openings as we have various positions.

Please do not send PDF Format Resume . Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

We are looking for a talented Director of VIP and Club Operations in APAC who ispassionate about hospitality and nightlife. You will lead the Japan and Singapore team for all the Zouk Group club and bar brands in both countries and look to create original and unique experiences for each venue.

As hospitality is key, guest management and customer touchpoints are essential and will be a significant focus. As an expert in your field, we expect you to be up-to-date with the latest trends and happenings in and around our industry. You should have excellent communication skills and be able to express our company’s views and ethos effectively.

You are also accountable for the overall operational performance and success of the VIP department. In this role, you will collaborate closely with various departments, such as operations, marketing, and other channels, to ensure the delivery of an unparalleled guest experience within a market-differentiated, high-energy atmosphere. You will prioritize the needs of VVIP and VIP guests, crafting personalized experiences and fostering a sense of fun and excitement for all visitors.

Ultimately, you will be driving high-performance levels of staff to produce excellent customer engagement consistently. Last but certainly not least, a love for music, nightlife, hospitality, F&B, and entertainment is advantageous - these are the things we live and breathe daily.

ROLE RESPONSIBILITIES

Things You’ll Own

· Lead the operations of Zouk Club, Capital, Phuture, and RedTail by Zouk in Singapore, along with Zouk Club in Japan.

· Develop and execute strategic business initiatives, ensuring the attainment of each business's KPIs.

· Manage and review P&L reports consistently, providing effective solutions for operational matters.

· Analyze venue performance in comparison to historical data and industry standards.

· Enhance stock systems and deliver weekly and monthly performance reports to Management.

· Oversee VIP relations comprehensively, covering public relations, reservations, scheduling, staffing, and administrative tasks.

· Cultivate a professional, upscale, and inclusive environment for diverse guests.

· Establish and nurture valued relationships with guests, expanding nightly events through personal communication and marketing efforts.

· Build sustainable relationships with key clients, overseeing recruitment, training, and service delivery for hostesses, promoter girls, and bottle service crew.

· Develop and lead a core VIP management team, focused on delivering a differentiated value proposition to privileged guests.

· Promote special club events effectively to customers.

Teamwork Makes the Dream Work

· Maintain positive business relationships with external partners (local and international) and government agencies.

· Motivate and inspire your team – help create a positive and supportive work culture.

· Work closely with the various departments to execute ongoing events and initiatives.

· Be able to seamlessly move cross-functionally across many groups in the company to keep key stakeholders updated

· You will feel right at home if you have a positive attitude, a great sense of humour and a can-do attitude

· Ability to work independently and in liaison with other departments/offices when necessary

ROLE REQUIREMENTS

· Minimum 8 years of operations knowledge in the club/bar industry

· Excellent understanding of financial statements

· Detail-minded with excellent problem-solving and negotiation skills

· Exceptional service orientation and outstanding interpersonal skills to engage effectively with VIP guests.

· Excellent command of written and spoken English for clear communication across all levels.

· Strong leadership abilities, including performance management and coaching skills, to inspire and motivate the VIP team.

We are looking for a talented Director of VIP and Club Operations in APAC who ispassionate about hospitality and nightlife. You will lead the Japan and Singapore team for all the Zouk Group club and bar brands in both countries and look to create original and unique experiences for each venue.

As hospitality is key, guest management and customer touchpoints are essential and will be a significant focus. As an expert in your field, we expect you to be up-to-date with the latest trends and happenings in and around our industry. You should have excellent communication skills and be able to express our company’s views and ethos effectively.

You are also accountable for the overall operational performance and success of the VIP department. In this role, you will collaborate closely with various departments, such as operations, marketing, and other channels, to ensure the delivery of an unparalleled guest experience within a market-differentiated, high-energy atmosphere. You will prioritize the needs of VVIP and VIP guests, crafting personalized experiences and fostering a sense of fun and excitement for all visitors.

Ultimately, you will be driving high-performance levels of staff to produce excellent customer engagement consistently. Last but certainly not least, a love for music, nightlife, hospitality, F&B, and entertainment is advantageous - these are the things we live and breathe daily.

ROLE RESPONSIBILITIES

Things You’ll Own

· Lead the operations of Zouk Club, Capital, Phuture, and RedTail by Zouk in Singapore, along with Zouk Club in Japan.

· Develop and execute strategic business initiatives, ensuring the attainment of each business's KPIs.

· Manage and review P&L reports consistently, providing effective solutions for operational matters.

· Analyze venue performance in comparison to historical data and industry standards.

· Enhance stock systems and deliver weekly and monthly performance reports to Management.

· Oversee VIP relations comprehensively, covering public relations, reservations, scheduling, staffing, and administrative tasks.

· Cultivate a professional, upscale, and inclusive environment for diverse guests.

· Establish and nurture valued relationships with guests, expanding nightly events through personal communication and marketing efforts.

· Build sustainable relationships with key clients, overseeing recruitment, training, and service delivery for hostesses, promoter girls, and bottle service crew.

· Develop and lead a core VIP management team, focused on delivering a differentiated value proposition to privileged guests.

· Promote special club events effectively to customers.

Teamwork Makes the Dream Work

· Maintain positive business relationships with external partners (local and international) and government agencies.

· Motivate and inspire your team – help create a positive and supportive work culture.

· Work closely with the various departments to execute ongoing events and initiatives.

· Be able to seamlessly move cross-functionally across many groups in the company to keep key stakeholders updated

· You will feel right at home if you have a positive attitude, a great sense of humour and a can-do attitude

· Ability to work independently and in liaison with other departments/offices when necessary

ROLE REQUIREMENTS

· Minimum 8 years of operations knowledge in the club/bar industry

· Excellent understanding of financial statements

· Detail-minded with excellent problem-solving and negotiation skills

· Exceptional service orientation and outstanding interpersonal skills to engage effectively with VIP guests.

· Excellent command of written and spoken English for clear communication across all levels.

· Strong leadership abilities, including performance management and coaching skills, to inspire and motivate the VIP team.

Duties and Responsibilities

• Assist the Head in the management of the Home’s operations in compliance to the SOC and SOPs.
• Implement, manage, evaluate and improve current operational processes and procedures in accordance with the standards and procedures.
• Oversee core functions including staffing, recruitment and development of the Operations Department.
• Develop training roadmap and conduct trainings for staff.
• Assist in developing strategies and implementation plans to improve and standardize all aspects of operations.
• Oversee implementation of measures to mitigate risk to clients
• Develop, write and implement SOPs.
• Assist the Head of Home in monitoring the execution and review of Strategic Plan.
• Establish metrics for key areas of measurement within operations and hold teams accountable to achieve or exceed these goals.
• To ensure that all records, accounts, documents and correspondences are properly maintained and kept up to date.
• To ensure timely and accurate submission of reports to internal and external parties (i.e. the Ministry, other government agencies, etc.)
• To assist in ensuring preparation of monthly and quarterly reports in the Home.
• To assist Head of Home in conducting Resident’s Suggestion and Feedback session with the residents.
• To ensure that the Home’s security measures are adequate and make recommendations based on residents needs.
• To provide guidance and support to Operations Department, Program & Admin Department, and Support Staff.
• To assist Head of Home with facilities/logistics matters
• To support the HOH in raising the profile and quality of care of the Home by recommending and managing initiatives including fundraising, partnerships and programmes with corporations and donors.
• To support PERTAPIS Headquarters and inter-departmental initiatives by planning deployment for events and fundraising projects.
• To develop and review Business Continuity Plans.
• Carry out preliminary investigation of incidents and to conduct disciplinary actions.
• Overseeing facility maintenance in the Home.
• To carry out any other relevant tasks as required for the Home and PERTAPIS.

Candidate Requirements

• Min. diploma / degree in operations management or similar
• Min. 3 years of relevant working experience, preferbly in social service sector.
• Able to perform morning and afternoon shift duties
• Knowledge of basic IT (MS Word, Excel, Access and Powerpoint)
• Good interpersonal and communication (Oral and written) skill
• Multi-tasking and time-management skills, with the ability to prioritize tasks.

Work schedule

• 5 days work

Location

PERTAPIS Children's Home

993B Kovan Road Off Yio Chu Kang, Singapore 545676

**Disclaimer: Only shortlisted candidates will be contacted.

STATEMENT OF PURPOSE

• To assist and/or lead the operations activities to deliver performance, aligned to the company’s strategic drive and goal.
• To drive a mindset of seeking improvement and service excellence to deliver best possible outcomes for the hotel and company.

Job Description

• Work with internal and external stakeholders and develop strategic operational plans and activities for hotels to drive service efficiency & quality and process optimisation.
• Work with hotel General Managers to achieve efficient operations, service standards and staff satisfaction level. Oversee the development and implementation of operational policies and procedures.
• Manage everyday activities, plan, and assign work ensuring you always have the right staffing numbers.
• Implement best practices and standardization initiatives across the portfolio to optimize efficiency and guest satisfaction.
• Assess Guest Experience in TrustYou, Booking.com platforms and propose opportunity.
• Prepare, review, and analyse reports timely for management reporting.
• Review Opera user access matrix and data on a periodic basis.
• Assist in all (including pre-opening) operations activities and drive completion of critical paths by department.
• Act as operations liaison with other corporate functional teams to provide support to hotels. Drive and deliver hotel goals with outsource partner and manage outsource services efficiently and effectively.
• Ensure all risk management programs are conducted in compliance with our brand standards and necessary compliance activities and documentation are up to date and checked for accuracy.
• Carry out duties/projects as assigned by line manager from time to time.

JOB REQUIREMENTS

• A bachelor's Diploma or Degree in hospitality management or a related field
• 4+ years of experience in a hotel management or operations role
• Good interpersonal skills and poses excellent problem-solving.
• Well-verse in Microsoft Office application
• Strong and demonstrable people skills with clear verbal and written communications, together with professional presentation style
• Strong analytical & critical thinking skills with eye for detail

DESCRIPTION:

* Manages the operation of information system equipment.

* Oversee data backup and system security operations

* Manage installations, upgrades and configurations of hardware and software.

* Assess system performance and recommend improvements.

* Ensure data is handled, transferred or processed according to legal & company guidelines.

* Control costs and budgets regarding IT systems

* Manage contracts with vendors and software licenses.

* Develop IT policies and practices.

REQUIREMENTS:

* Proven experience as Computer Operations Manager.

* Experience with system installation, configuration and analysis.

* Leadership and organizational skills

* Ability to manage multiple projects

* Outstanding communication skill

* Problem solving aptitude

* Degree and Master Degree in Compter Science, IT Field.

Job Relationship : Reports to CEO

A. Job Summary

You will be responsible for the following key functions within CAL:

• Outreach & Partnerships with hospitals and other assigned organisations to seek out caregivers who need training and support from CAL
• Caregiver Equipping through delivering CAL’s core C2C programmes, modular programmes and workshops/talks
• Caregiver Engagement and Emotional Support through programmes such as ITS, C4C and E2E
• Programme Effectiveness Evaluation
• Curriculum Review covering improvement of content, training delivery & approaches
• Design and Development of New Programme & Services
• Train the Trainer
• Customised Modular Training & Talks

B. Job Responsibilities

1) Strategy

• Support the CEO and work closely with other key leaders and managers to achieve the vision, mission and strategy for the organisation
• Ensure strategies are effectively executed, reviewed and adapted to meet the desired outcomes and strategic directions set by the Board.
• Support the CEO to manage and implement changes and build the desired organization culture in alignment with CAL’s strategic direction & champion interdepartmental collaboration and cooperation

2) Leadership & Management

• Contribute as a key member of CAL leadership and senior management team on company-wide matters including strategic planning, risk and governance, board engagement and updates and performance review at annual performance roundtable
• Lead and support collaborative cross functional projects in support of CAL’s growth, reinforce and focus staff on the behaviour commitment and raise organization capability and capacity
• Provide leadership and manage members of the Ops and Programme department in programme & service design, delivery and effectiveness review to ensure high quality outcomes and impact on the beneficiaries
• Provide oversight, direction and guidance to mobilise and optimise resources in the execution of CAL’s key programmes and services and including future new programmes/services as directed by the CEO.

o C2C-PMHI: Caregivers to Caregivers Programme for Caregivers of Persons with Mental Health Issues

o C2C-Dementia: Caregivers to Caregivers Programme for Caregivers of Persons with Dementia

o C2C-YCG: Caregivers to Caregivers Programme for Young Caregivers

o Caregivers For Caregivers Programme (C4C)

o Trauma Informed Care

o ITS: Individual Training and Support to provide 1-1 emotional support and info referral and customised C2C content

• Streamline & standardize processes and practices and raise cooperation amongst the different teams.
• Ensure clear documentation of the department’s policies and processes
• Establish and enhance standard operating procedures for key aspects of the organisation’s operations and programmes and ensure adherence to such SOPs
• Drive efficient & effective database management and update to support and enhance key ops processes e.g. Outreach, KIV list, CRM upkeep, KPI accountability and reporting,
• Support the CEO in monitoring and evaluating the effectiveness of the organisation’s programmes through timely and well considered reports and updates.
• Support the CEO with updates to the board on programmes, services and related projects
• Ensure regular and timely review of curriculum, content and training pedagogies for core programmes
• Identify caregiver needs and think out of the box to find solutions and create and develop new offerings to close/bridge the gaps
• Contribute to identifying and monitoring risks for the organization and implement measures to mitigate such risks

3) People Management and Development

• Hold members of the department accountable, set clear expectation and targets to achieve high performance results, monitor progress and help remove barriers to support their success and deliver the desired KPIs, corporate priorities and outcomes
• Ensure proper staff orientation, learning and support to raise their competencies and engender greater commitment towards CAL gapor248373
• Take ownership, be hands on and involved in building a collaborative culture and contribute to establishing a positive, healthy and safe work environment for all staff and volunteers
• Manage conflict and drive positive and collegial behaviour to support bonding and building of relationship amongst staff and work towards transforming the workplace into a great place to work
• Support talent identification and development to raise new leaders for the organisation

4) Partnership

• Engage other organizations such as other Social Service Agencies, the authorities (i.e., MCCY, MOH, MSF), hospitals, to further the goals and objectives of the organisation
• Lead new partnership acquisition, build trusted relationships with partners and explore opportunities for outreach events, collaboration, mutual support and pursuit of shared objectives.
• Direct outreach and partnership with hospitals to seek out more caregivers and increase signups for C2C

5) Communications, Public Relations, Research and Advocacy

• Represent CAL by participating in direct communications and public relations efforts on various publicity platforms and media and partnership events to raise awareness about CAL.
• Support corporate comms efforts in events and publications to increase public awareness of caregiving and mental health and reduce mental stigma
• Initiate and lead research efforts to contribute towards more evidence-based evaluation of programmes and services
• Advocate for improvements in policies and legislation

C. Job Requirements

• At least 15 years of experience in progressively higher management and leadership roles
• Strong cognitive ability - learn quickly, process information accurately and effective in managing complexity
• Track record in driving growth, innovation, and inspiring teams for success
• Successful experiences in strategy formulation and execution, ops & project management and driving organisation growth
• Strong relationship management and relationship building skills to engage effectively with staff as well as beneficiaries, partners and volunteers.
• Excellent leadership, planning, negotiation and communication skills
• Demonstrated change agility, persistence and resilience
• Strong operation sense and able to respond expeditiously and appropriately

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together – building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities – all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for College of Integrative Studies (CIS / IPCC Working Group II Technical Support Unit).
• Manage and oversee all operational and logistical aspects of the TSU.
• Provide operational support for the activities and products of Working Group II during the Seventh Assessment cycle.
• Work closely with the Co-Chairs and Bureau of Working Group II to shape and guide technical and logistical aspects of the assessment.
• Develop and manage operational aspects throughout the scoping, preparation, review, and completion of reports.
• Coordinate the editorial and production aspects of report preparation, including drafts compilation, copyediting, typesetting, layout, and proofing for publication.
• Lead the operational and logistical organization of international meetings and sessions of the Working Group.
• Manage the finances of the TSU and oversee the planning of the unit’s annual budget.
• Supervise volunteer and temporary staff, as well as all operational, administrative, and technical staff within the TSU.
• Liaise with the Heads of Operations of other TSUs to promote coordination and knowledge sharing.
• Engage in the IPCC Operation’s Action Team, likely involving contributions to operational strategies and initiatives.

• Advanced degree in a related field of study and at least 12 years of relevant work experience after conferment of first degree.
• Experience in managing international projects and leading multi-cultural teams;
• developing, planning and executing complex multi-task workloads;
• planning and organizing international meetings;
• preparation and publication of scientific or technical reports;
• finance management and budget planning.
• Excellent oral and written English.
• Excellent communication and interpersonal skills and ability to interact with the international science community.
• High degree of stress-resistance and capacity to work to deadlines.
• Willingness to travel internationally.
• Knowledge of and experience working with UN processes, in particular IPCC, would be an asset.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.