Total 673 accounting analyst job vacancies in Singapore, South East

This role is responsible for day-to-day administrative tasks with the LDA team and providing a customer focused service to internal and external staff/teams.

Assists LDA administrative team to manage the overall Learning and Development operation & functions, LMS system support, and data maintenance.

Inclusively, the role is required to provide seamless logistical support in all LDA initiatives/events for the purpose of building a learning culture within the organization

Key responsibilities:

• Ensure training administration, operations and logistics are well managed, prepared and set-up
• Maintain record-keeping and documentation for the department's operations, policies, guidelines and processes, in particular, learning data/ record, training information and reporting
• Assist in data processing and reporting for training evaluation and regulatory documentations.
• Provide support and guidance to various stakeholders on LMS queries and/or learning related issues/queries.
• Contribute and recommend continuous improvement ideas to systems and processes.

Requirements:

• Diploma in Business Admin / Learning Technologies or related field
• 1+ years’ experience in learning and development operation
• Program administration and coordination experience is preferred
• Knowledge and experience in learning management system
• Knowledge in data processing and reporting
• Data processing & basic analytical skills
• Basic presentation of reporting & problem-solving skill
• Team-player
• Proficiency in computing skills including MS Office, Excel, Word, PowerPoint
• HRIS or LMS knowledge preferred

About the job

If you are passionate and curious about cybersecurity, and want to use your skills to help keep our firm’s infrastructure and application secure, we want to speak with you.

Who You Are

You are talented in solving problems, delivering services, enhancing processes, streamlining workflows, coordinating and collaborating with engineers and business stakeholders. You adapt well to changes, and speak up to ask questions to clarify when things don’t look right. You have a security and customer-centric mindset. You are keen to work closely with others to listen to ideas and share suggestions to collectively devise the best approach to deliver penetration testing services.

You should preferably have a bachelor’s degree. Have good understanding of delivering services, cybersecurity industry service management frameworks and concepts. Be certified, or intend to be certified, in certifications such as ITIL, PMP, CISSP, etc.

What You’ll Do

As an individual contributor on our penetration testing team, you are responsible for:

• Overseeing a range of functions to facilitate the delivery of penetration testing services to the requestors of the service
• Ensuring that service delivery and service support processes are continuously improved for optimal service delivery and customer satisfaction
• Conducting pre-testing checks to ensure that the relevant technical information and environment are available
• Working closely with the penetration testers and the service requestors to ensure that the scope and testing requirements are aligned with the firm’s policies and processes, as well as to manage the schedule for the delivery of the services

How You’ll Succeed

Be conscientious and consistent in managing the delivery of services to the service requestors, ensuring that the service requests are aligned with policies and processes, while balancing resources and scheduling the delivery of the service. Be a team player, and a keen learner. Key skills that will support your success:

• Service Management - have a deep understanding of service management principles to ensure the efficient and effective delivery of services. This includes problem management, change management, and service level management.
• Client Relationship Management - strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, and manage expectations throughout the service delivery process.
• Project Management - strong project management skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving - be adept at analyzing complex situations, identifying problems, proposing effective solutions, and have the ability to think critically and make decisions quickly to address service-related challenges.
• Continuous Improvement - proactively identify areas for improvement, implement process enhancements, and drive efficiency.
• Technical Knowledge - while not always required to be hands-on with technical aspects, having a good understanding of IT systems, infrastructure, and emerging technologies can be valuable in understanding the service delivery landscape and effectively communicate with technical teams.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for a Business Analyst

Internal Code: A24091

What will you do?

The IT Application BA shall be involved in strategizing and implementation of the project and initiatives involving the requirement study, procurement, testing, management, implementation, and maintenance support of applications.

What are we looking for?

• Minimum of 5 years of IT Application BA experience
• Practical experience with Agile Methodologies, tools and delivery
• Good understanding of Cloud Technology and have attended the related fundamental Cloud Technology trainings
• Experience in Vendor and Contract Management, Change Management/Service Request Management, Problem/Incident Management will be an added advantage
• Experience in supporting Government Projects will be an added advantage
• Experience in supporting/implementing projects with databases ie Oracle and/or Postgres Database, middleware ie weblogic or JBoss or Tomcat as well as exposure in automated software testing will be an added advantage
• Strong analytic, conceptualization and problem solving skillsets will be an added advantage
• Strong communication skills, both oral and written and able to pitch to engage stakeholder will be an added advantage
• Relevant healthcare domain knowledge will be an added advantage
• Experience in supporting applications operations will be an added advantage

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, sex, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

We are seeking a Business Analyst with strong expertise in digital transformation projects, particularly within the finance or insurance domains. The ideal candidate will have experience in Agile methodologies and will be proficient in Jira and Confluence for effective project collaboration and documentation.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements for digital initiatives in finance or insurance.
• Translate business needs into technical requirements and user stories.
• Engage with stakeholders to ensure that project requirements align with business goals and objectives.
• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
• Utilize Jira and Confluence to manage project backlogs, document workflows, and track progress.
• Support the product development lifecycle from initiation through to delivery.
• Conduct gap analysis and propose solutions to improve processes, workflows, and customer experience.
• Assist in the creation of business process models, diagrams, and user documentation.
• Identify and manage project risks, ensuring timely resolution of issues.
• Conduct user acceptance testing (UAT) and ensure the final product meets business expectations.

• 3+ years of experience as a Business Analyst in digital transformation projects, preferably in finance or insurance sectors.
• Proven experience working in an Agile environment.
• Proficiency with Jira and Confluence.
• Strong analytical and problem-solving skills with the ability to understand complex business processes.

We are seeking a Business Analyst with strong expertise in digital transformation projects, particularly within the finance or insurance domains. The ideal candidate will have experience in Agile methodologies and will be proficient in Jira and Confluence for effective project collaboration and documentation.

Key Responsibilities:

• Collaborate with cross-functional teams to gather, analyze, and document business requirements for digital initiatives in finance or insurance.

• Translate business needs into technical requirements and user stories.

• Engage with stakeholders to ensure that project requirements align with business goals and objectives.

• Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.

• Utilize Jira and Confluence to manage project backlogs, document workflows, and track progress.

• Support the product development lifecycle from initiation through to delivery.

• Conduct gap analysis and propose solutions to improve processes, workflows, and customer experience.

• Assist in the creation of business process models, diagrams, and user documentation.

• Identify and manage project risks, ensuring timely resolution of issues.

• Conduct user acceptance testing (UAT) and ensure the final product meets business expectations.

Requirements Experience:
 3-5 years working experience as a Product Owner or Business Analyst in a Financial Services/Insurance industry (preferred)
 Have experience rolling out digital initiatives/projects
 Fundamental analytical and conceptual thinking skills
 Ability to work across departments in a fast-paced environment, self-motivated and flexible to change
 Have a solution mindset, detail oriented and willingness to learn is a must

Education/Certification(s):
 Bachelor’s degree in Business or related field
 Agile knowledge and working with Project Management tools (e.g. Confluence/JIRA) are a plus
 Complete Fit & Proper assessments successfully on an annual basis at minimum, or when other adjunct appointments are made

The Role

You will perform production application support task for payments system (overseas and domestic remittance & cheque payment, local interbank fund transfer-GIRO, FAST, MEPS+) for APAC region.

Job Responsibilities

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Coordinate regular meetings for issues resolution with developers/vendors.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experiences in supporting Payment systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.
• Possess collaborative team player working style with demonstration of presentable interpersonal skills.
• Excellent communication, interpersonal and presentation skills.
• Demonstrate a strong sense of accountability and ownership of results.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.

The Role

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. PIC is responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Excellent communication, interpersonal and presentation skills.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

The Analyst will support partnership management initiatives for some of Visa’s most prominent strategic global partners. You will have the opportunity to develop an all-round perspective of the way Visa works partners across the ecosystem, including global merchants, acquirers, payment gateways and technology partners. Success in the role requires working well with a multitude of cross functional external and internal stakeholders to cultivate partner strategy and to execute on existing/new partnership agreements.

Your responsibilities will include:

• Establish operating model for execution of partnership agreement and reporting of partnership agreement progress to all key stakeholders

• Prepare client pitches, business performance reviews and operational reviews to engage partners and identify mutual areas of growth

• Cultivate relationship with partners and being the primary point of contact to assist partners in resolving operational concerns

• Identify, analyze, and interpret trends and patterns in complex data sets and support the creation of analytic insights about partner performance and help deliver findings from those analyses to external and internal stakeholders

• Develop and execute on partner strategy in Asia Pacific. You will work with the partner management team to execute on commercial deals and identify new ways to bring to life Visa’s product solutions through partnerships

Smartkarma is seeking a senior analyst or analyst team to build ongoing research coverage of all US IPOs and direct listings with an expected deal size of [USD100mn or higher, excluding closed-end funds and SPACs].

Research coverage will entail: 

• Data-driven methodology to score and rank deals
• Pre-IPO company tearsheet 
• Pre-IPO fundamental research
• Pre-IPO valuation and pricing insights
• Post-IPO trading summary
• Post-IPO lock-up expiry preview 

Within the first six months, the senior analyst or analyst team will also be expected to offer a high-touch service for select institutional clients covering:

• Pre-deal: 
  • Pre-positioning
  • Market intelligence/positioning/book color
  • Management meeting questions
  • Excel models
  • Bespoke notes for pre-IPO/cornerstone stake (NDA-driven) 
• Post-deal: 
  • Lock-up expiry trades
• Desk access: 
  • Access to team via email/messaging
  • Direct calls

• Experience in data analysis.
• Experience in managing data reconciliation/quality checks (implementation, monitoring and troubleshooting).
• Hands-on experience with Oracle PL/SQL.
• Experience in performing UAT.
• Able to manage SLA and queries from end users.
• Experience in providing documentation support e.g. in technical/functional specifications.
• Possess finance domain knowledge.
• Good problem solving and logical thinking.

Snowflakes

Denodo

Business Analyst cum Delivery Lead

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 8 to 10 years of experience in technology business analysis or software development, with a focus on investment/banking applications.
• Experience overseeing complex IT projects, including system integrations and data migrations.
• Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Team player with a growth mindset and the ability to work independently.
• Proven excellence in documenting BRD, FSD, use cases in Gherkin format, visual modelling, and business processes.
• High expertise in ETL processes, SQL, and APIs.
• Experience in data analysis, pattern recognition, and model development.
• Experience in Product Management and Agile Methodology, with a strong delivery focus.
• Good understanding of the investment business domain.
• Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Skillsets (Good to have)

NA

Brief Job Description

Responsibilities:

• Develop and support middle-to-back-office capabilities for private market processes, including deal execution, transaction booking (e.g., capital calls, cash distributions, invoices), and valuations.
• Lead discovery sessions with stakeholders to understand business needs, challenges, and opportunities. Facilitate workshops and brainstorming sessions to gather detailed requirements and insights. Translate findings into actionable user stories.
• Lead discussions, analyze and conceptualize IT solutions that meet business needs. Validate solutions with engineering and architecture teams.
• Conduct data analysis to identify patterns and develop models to support business processes.
• Present IT solutions to business and IT stakeholders, explaining how they address business needs, challenges and opportunities.
• Support the project team during execution. Re-engage business SMEs to revise requirements or accept alternative solutions as needed.
• Define test strategy, execute test cases, and provide clarifications during testing phases.
• Prepare training plans and user manuals, conduct user training, and support system adoption.
• Collaborate across Front, Middle, and Back Office, the extended Technology team, and industry partners.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.
• Monitor and report on project progress, risks, and issues to senior management and stakeholders.
• Ensure project delivery remains on track and take corrective actions to address any deviations.

Control Risks' Digital Risks practice works with our global clients to anticipate and mitigate threats, whilst harnessing digital opportunities to drive innovation and growth.

This APAC based role primarily involves delivering analysis of cyber threats and their implications to all business sectors and to public sector organisations and working with global and regional resources to support winning new engagements. The analyst will support delivery of strategic threat assessments and lead on delivery of specific threat consulting engagements, such as response to client subject matter requests and focused threat assessments. The role will also require the analyst to support our tactical CTI team in delivering investigations and responsive intelligence to our Incident Response team. The role requires the candidate to produce, enhance and contribute to content published on our cyber threat intelligence platform. The role will also need to participate in the winning and delivery of bespoke projects for clients, as well as support regional and global marketing activities.

The Cyber Threat Intelligence Analyst can be based in Control Risks' offices in Singapore, Sydney, or Hong Kong. Applicants will be currently resident in the locations for which they are applying.

Responsibilities:

Intelligence product delivery and scoping:

• Responsible for proactively collecting and analysing information from all sources to produce actionable intelligence for our bespoke clients.
• Providing analysis of all threat actors – nation state, cybercriminal, activist – from a technical capability assessment perspective and from an intent and motivation perspective.
• Understand our clients requirements, scope their intelligence and commercial needs and work with the CTI, Digital Risks and other teams to provide priced scopes of works that are properly risk assessed across our threat assessment, investigative and digital due diligence product sets.
• Supporting the development of new information sources and capabilities for collection and analysis.
• Produce intelligence reports and update region specific content for the intelligence platform product.
• Provide regional expertise into the CTI team to aid prioritisation of content coverage and intelligence collection for platform publication.
• Demonstrate strong understanding of the geopolitical, technological, economic and social drivers of cyber threats to produce forward looking intelligence analysis.

Business development responsibilities:

• Responsible for developing, maintaining and demonstrating strong subject matter expertise in cyber threat actors, computer network operations, electronic warfare, disinformation and geopolitics through attendance at conferences, industry events and constant research.
• Responsible for liaising with senior team members and other internal teams, such as Markets and Partnerships, to highlight key threat developments and reports to be shared with clients and prospects.
• Responsible for coordinating internally with CTI, Digital Risks and other internal stakeholders to share feedback from client engagements and discussions, including client scope requirements, subject matter asks and commercial intelligence on fees and market preferences.
• To deputise for senior CTI colleagues in reviewing scopes and work, delivering external briefings, pitches and internal engagements.

Marketing and business development:

• Production of marketing materials and public facing analysis designed to demonstrate CTI capability and subject matter to a public audience.
• Development of thought leadership tailored to specific high priority APAC geomarkets.

Essential:

• Highly motivated individual with ability to self-task and develop own research.
• Practical knowledge and understanding of cyber security concepts and methods.
• Practical experience in the field of intelligence collection, analysis and reviewing.
• Ability to present technical information and analysis to a non-technical audience.

Preferred:

• Demonstrable experience in the field of geopolitics through academic or professional engagement.
• Demonstrable experience of business development, marketing or winning client work.
• Educated to degree / masters level or several years’ work experience in an intelligence, cyber security or social science field (Terrorism, Politics, International Relations, Intelligence Studies).
• Understanding of both qualitative and quantitative analytical tools and techniques.
• Intelligence analysis (CREST, NIAT, GIAT, DIAM, City and Guilds), CTI (CRTIA, CPTIA) or cyber security (CISSP, CEH, CLASS) qualifications are highly desirable but not essential.
• Languages preferred: Chinese Mandarin.

Qualifications and specialist skills:

• The desired candidate may have a background in CTI, intelligence collection or analysis, geopolitical risk analysis.
• Familiarity with following analysis and collection tools: Maltego, RiskIQ, SOCMINT, OSINT enginges, complex Boolean searches, MS Office suite (particularly Word and Excel), use of secure research network.

As a Senior Data Center Operations Engineer, you will work as a member of the team of engineers and be responsible for facilities in Singapore and oversee the overall health of the facilities.  You will be involved in 

• Workflow of day to day operations of the facilities. 
• Capacity deployment and forecasting. 
• Budgets and maintaining facility stock
• General operational uptime/maintenance scheduling
• Vendor management
• Facility Evaluation
• Builds and deployments
• Strategic global projects
• Cross organizational collaboration 
• Conduct all audits as required
• Coordinating with the onsite delivery and shipping of all equipment
• Developing, documenting and evangelizing a catalogue of standards and best practices for data center operations
• Functioning as one of the main regional points of contact and be accountable for all vendors who operate inside of our data centers.  Will act as the operational point of contact for all builds, expansions and maintenances. 

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Fraud Ops Analyst - Onsite (Internal Job Title: Fraud Ops Analyst – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns
• Performs data validation independently in support of fraud management personnel
• Assist in executing the business strategy by developing and producing Management Information Systems and analyses
• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
• Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
• Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
• Interpret data and make recommendations, and basic working knowledge of industry practices and standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 years of experience in a related role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Application Support Intermediate Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.

As part of Fixed Income Technology, FI Data Service provide:

• Data warehouse based on MSSQL and Hbase for various data storage
• Services based on Solr for index searching
• KAKFA for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications
• ELK for collecting app log information
• ES for indexing and querying
• Data Distribution and Caching infrastructure based on EMS and Gemfire which can handle transactional/time series data
• Data transport infrastructure with the underlying backbone of Tibco RV message bus and Reuters TIBCO RV/RVRD, is used to exchange real time messages between publisher and consumers based on multicasting
• Telemetry for automatic recording and transmission of data from systems in different locations for monitoring and analysis.
• Various business reporting based on QlikView/Tableau

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Responsibilities

· To support in upgrading and implementation of New Enterprise Resource Planning System and support SME for Manufacturing Process to achieve defined First Pass Yield, Productivity and Target Throughput

· Learn the existing system functions/features and Gather feedbacks from stakeholders.

· Work out the discussions with both internal and external parties and map out the requirements details.

· Work with cross-functional teams to understand and ensure the systems integration works smoothly.

· Perform Verification & Testing before implementation and ensure the new system meets business requirements and goals.

· Identify and document the change requests accordingly to fulfil the business needs.

· Provide ongoing supports before the system go live.

· Document out the new procedures and train to the respective parties on update-to-date process flows.

· Setting and managing expectations throughout the full project lifecycle.

· Responsible and track to ensure that project requirements are delivered as per timeline.

Requirements

· Degree or Diploma with relevant experience

· Experience in semiconductor manufacturing industry and system management are advantageous

· A team player with initiative and good interpersonal skills

• Effective verbal & written communication skills, a positive attitude, an open mindset and a team-oriented individual.

· Strong attention to detail while producing accurate and high quality work.

· Self-driven with ability to multi-task and willing to learn and grow in a fast-paced environment.

At Citi, we get to connect millions of people across hundreds of cities and countries everyday. And we've been doing it for more than 200 years. We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (InternalJob Title: Client Onboard Analyst – C09) based in Singapore. Being part of our team means that we’ll provide you with the esources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

In this role, you’re expected to:

• Responsible for administrative support functions such as performing various daily and monthly reports, coordinating with vendors for external mails as well as performing client data updates.
• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Ensures a strong and robust processing environment with effective controls.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Can exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 1 year of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

About the role

Reporting to Vice President, Air, this internship role will have the opportunity to work with the different entities on exciting projects as well as to analyse various reports to provide information to our Regional Air Freight team for strategic business decisions. This 6-month full-time internship commences Dec 2024/Jan 2025.

What you will be doing

• Prepare monthly reports relating to air freight activities
• Detect irregular data from the reports and analyse the root cause
• Perform ad-hoc analysis as per requested by stakeholders
• Follow up with entities on the issues and/or comments of working reports
• Be involved in Middle Office Air Dashboard Enhancement Project
• Work with OMC on various projects on data management
• Maintain the BSA contract library
• Support RFQ activity to carriers for 2025 capacity

The successful applicant

Essential

• Polytechnic or university undergraduate or graduate in Business Management, Data Analytics, Data Science or related fields
• Meticulous, analytical, and can work independently
• Good interpersonal and communication skills
• Proficiency in MS Office (Excel, PowerPoint, Word)
• Good command of written and spoken English
• Knowledge in PowerBI and/or Tableau

Desirable

• Keen to learn, fast learner
• Systematic, organized and able to multi-task
• Able to work under pressure in a dynamic, fast-paced environment to meet tight deadlines
• Team player with positive attitude

Key Responsibilities:
* Provide day-to-day support for .NET applications, addressing user queries and resolving technical issues promptly.
* Monitor application performance and ensure optimal functioning of systems.
* Diagnose and troubleshoot application-related issues, including crashes, errors, and performance bottlenecks.
* Collaborate with development teams to identify and implement necessary bug fixes and enhancements.
* Analyze and report on application usage, performance metrics, and system logs to identify trends and areas for improvement.
* Ensure compliance with service level agreements (SLAs) and maintain high levels of customer satisfaction.
* Document support activities, issue resolutions, and create knowledge base articles for future reference.
* Able to work on application enhancements as per customer’s requirements
* Participate in on-call rotations to provide 24/7 support for critical issues.
* Maintaining the hosting platform (Azure, AWS) to make sure application is up and running
* Utilise GitLab(Repository and CI/CD pipeline) for code repository and deployment

Qualifications:
* Bachelor’s degree in computer science, Information Technology, or a related field.
* Minimum 3 years experience in development / support roles
* Proven experience in application support, specifically with .NET applications.
* Strong understanding of .NET framework, C#, ASP.NET, and related technologies.
* Experience with SQL Server and database management.
* Familiarity with web technologies (HTML5, CSS, JavaScript) and web services (REST, SOAP).
* Experience with GitLab CI/CD, SonarQube, Selenium
* Excellent troubleshooting and problem-solving skills.
* Ability to work independently and in a team-oriented, collaborative environment.
* Experience with monitoring tools and application performance management (APM) solutions is a plus.

Preferred Qualifications:
* Experience with cloud platforms (e.g., Azure, AWS) and DevOps practices.
* Knowledge of ITIL processes and best practices.
* Certifications in .NET technologies or relevant areas.
* Experience with Government Commercial cloud (Azure)

As the Brand & Media Analyst, you are responsible for analysing consumer and media data, market trends, brand performance and competitive landscape to provide actionable insights. Your role involves utilizing various data sources to understand consumer and customer preferences, identify market opportunities, and evaluate the effectiveness of brand and media strategies. You enjoy working on a strategic level as well as hands-on with data and visualization to perform your analyses and reporting. You also possess the skills to turn data into action.

You will also collaborate with cross-functional  team to leverage data to drive strategy. You will support in optimizing media investments to enhance brand perception, customer relationships, and drive business growth.

Key responsibilities

• You are responsible in conducting in-depth analysis of consumer behavior, utilizing market research data, surveys, and customer feedback and competitive analysis to identify market trends, emerging opportunities, and potential threats.
• Evaluate the perception of the brand in the market and among target audiences, identifying strengths and weaknesses of the brand image and recommend strategies to enhance brand equity.
• Drive media analysis consisting of measuring media performance across various channels, evaluating competitors’ media strategies and presence, monitoring and analyzing media metrics, engagement, and sentiment, while assessing the impact of media performance on overall brand perception.
• Collaborate with relevant teams to develop effective marketing strategies and optimized media plans, interpreting and analyzing data from various sources to draw meaningful conclusions and actionable recommendations.

We are seeking a system analyst type of professional that can support in translating our current manual and inefficient workflows to digitalise and automate our processes, based on defined rules, conditions and reduce the manual data manipulation process and unstructured data gathering.

Essential Duties/ Responsibilities:

Responsible for collecting, analyzing, and interpreting data related to inventory levels, demand patterns, and supply chain performance.

Core Responsibilities:

1. Collect, clean, and validate data from multiple sources, including inventory systems, sales records, and other relevant databases.

2. Collaborate with cross-functional teams, including inventory planning team, sales, and procurement, to understand business requirements and develop inventory planning strategies.

3. Identify inventory optimization opportunities, such as reducing stockouts, excess inventory, and improving inventory turnover rates.

4. Conduct root cause analysis of inventory-related issues and provide recommendations for process improvements.

5. Users’ requirement gathering, develop workflow and user cases. Translate the use cases to digital processes to streamline existing manual or unstructured data gathering to improve decision-making on inventory allocation and replenishment.

Requirements:

• Minimum Diploma or Higher Nitec in business/economy/finance/HR or any other related area
• Proven experience as a Data Analyst or similar role, preferably in an inventory planning or supply chain environment.
• Proficiency in data manipulation and analysis tools.
• Familiarity with data visualization tools.
• Understanding of inventory management principles and supply chain dynamics.
• Strong analytical and problem-solving skills, with the ability to translate complex data into actionable insights.
• Excellent attention to detail and ability to work with large datasets.
• Effective communication skills, with the ability to present complex findings to both technical and non-technical stakeholders.
• Ability to work independently and collaborate effectively in a team environment.

Product Vision and Strategy: Define and communicate the product vision and strategy aligned with company goals. Conduct market research and analyze industry trends to identify opportunities for product innovation and differentiation.

Product Roadmap: Design Thinking or innovative thinking while conducting workshops with stakeholders to groom the product thinking. Develop and maintain a product roadmap that outlines key features, enhancements, and milestones. Prioritize features and initiatives based on business value, customer impact, and resource availability.

Requirements Gathering: Collaborate with stakeholders (marketing, sales, customer service, and design) to gather and document detailed product requirements. Conduct customer interviews, surveys, and usability studies to understand user needs and preferences.

Agile Product Development: Work closely with the development team to ensure timely and high-quality delivery of product features. Write clear and concise user stories, acceptance criteria, and product backlog items. Participate in agile ceremonies (e.g., sprint planning, daily stand-ups, retrospectives) to facilitate smooth product development processes.

Product Launch and Go-to-Market: Coordinate product launches, including marketing campaigns, sales training, and customer support. Develop go-to-market strategies and ensure successful execution to maximize product adoption and revenue. Performance

Monitoring and Optimization: Monitor product performance using key metrics and analytics. Gather feedback from customers and stakeholders to continuously improve the product. Identify and implement enhancements to optimize user experience and business outcomes.

Stakeholder Communication: Serve as the primary point of contact for product-related inquiries and updates. Communicate product status, progress, and priorities to executive leadership and other stakeholders.

Sales and Distribution: Experience with e-commerce platforms and omnichannel strategies. Knowledge of sales strategies and retail partnerships. Understanding of supply chain management and logistics in the beauty industry.

Customer Experience and Engagement: Skills in enhancing customer experience and loyalty. Expertise in customer feedback mechanisms and CRM (Customer Relationship Management) systems. Experience with community building and managing customer relationships

Education: Bachelor's degree in Business, Marketing, or a related field. MBA or advanced degree is a plus.

Experience: Minimum of 5 years of experience as a Product Owner or in a similar product management role, preferably in the beauty, fashion, or Retail and CPG/eCommerce industries.

Industry Knowledge: Deep understanding of the beauty, fashion, and retail market, including trends, customer behavior, and competitive landscape.

Technical Skills: Proficiency with product management tools and familiarity with agile development methodologies.

Analytical Skills: Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.

Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and effectively.

Leadership: Demonstrated ability to lead cross-functional teams and manage multiple projects simultaneously.

Customer Focus: Passion for understanding and solving customer needs, with a user-centric approach to product development.

Project Management: Lead and manage projects related to digital transformation, ensuring they are completed on time and within budget. Coordinate with internal and external teams for successful project delivery.

Change Management: Support organizational change by communicating effectively with stakeholders, providing training and resources, and fostering a culture of innovation. 

Technical Team

The technical team is an independent team of experts within IQ-EQ providing technical and industry reporting standards advice to global client services teams, sales and implementation teams, and global clients within the Funds & Institutional segment.

The core part of technical team work is focused on 3 key areas –

1) Technical Advisory (technical accounting and PE/RE industry / regulatory related queries, technical support to sales and implementation team for new clients etc) ;

2) Technical Reviews (technical / quality reviews of financials, key accounting policies and other complex deliverables); and

3) Technical Updates (monitoring latest accounting, industry and regulatory updates. Issuing technical alerts for internal teams and clients. Delivering technical presentations and other specific training modules for accounting teams).

To facilitate the delivery of the 3 key areas effectively to the stakeholders, a technical team member will be at the forefront of the private equity and real estate fund industry developments, including but not limited to financial reporting.

Job Summary

• Resolve technical accounting queries raised by the Client Services (CS) team and clients in a timely manner
• Provide technical support to sales and implementation team for prospective and/or new clients
• Perform/oversee the reviews on the working papers, financial statements and other complex client deliverables (including quality reviews). To help shape and ensure product quality control of the CS output
• Whilst main focus is on IFRS and US GAAP, there are opportunities to develop experience in other GAAPs e.g. UK GAAP, Lux GAAP
• Assist CS and/or implementation team with reviews of operational aspects of constitutive fund documents (training will be provided)
• Perform reviews of carried interest/waterfall models for fund clients
• Monitor latest accounting/ legislative changes impacting our clients and draft technical updates for accounting / legislative changes accordingly for release internally to CS teams as well occasional updates to clients.
• Develop and deliver (semi-annually) Technical presentations to update CS teams on accounting and PE industry developments
• Maintain/oversee in-house library of technical journals, articles and documentation relating to accounting issues for CS team members to access
• Identify control weaknesses from reviews, discussions with internal senior CS stakeholders, and recommend control procedures to reduce risk
• Identify ways to improve efficiency and effectiveness in the group’s system and processes
• Support development of new services and new business proposals through expert knowledge of internal procedures and industry practice
• Opportunities to work with senior management on operational and strategic projects
• Work closely with Technical Team members in other locations and provide guidance / escalation support to junior team members
• Supporting the IQ-EQ business by challenging and suggesting ways that the Company can improve and develop profitability

Person Specification

• Strong attention to detail
• Excellent written and verbal communication skills
• Technical research skills / mind-set
• Excellent organisational, prioritisation and interpersonal skills
• A strong ‘Can Do’ attitude and ability to lead by example
• The ability to cope with multiple tasks and quality work under tight deadlines
• Strong ownership of tasks and sense of teamwork

1.    To perform Data Analysis and Reporting
a.    Analyse and generate reports of Asia Pacific data on Customer Backlog (CBL) 
b.    Work with Sales Logistics Customer Interface Team to ensure data quality and track the progress of CBL.
c.    Perform data validation, identify the root cause and resolves issues to improve the order fulfilment rate and overall impact on customer service level. 
d.    Write complex SQL queries to extract, transform, and aggregate data from large databases efficiently. 
•    Utilize Common Table Expressions (CTEs) to create temporary result sets and simplify query readability. 
•    Leverage Window functions to perform advanced analytical operations, such as ranking, partitioning, and aggregations, within SQL queries.
•    Optimize SQL queries for performance by using appropriate indexing strategies and query execution plans.
•    Employ various JOIN operations (INNER JOIN, LEFT JOIN, FULL OUTER JOIN) to merge data from multiple database tables efficiently.
•    Create subqueries and correlated subqueries when necessary to retrieve specific subsets of data.
•    Implement conditional logic and CASE statements within SQL queries to handle complex data transformations.

e.    Continuously optimize SQL queries for performance, scalability, and maintainability. 
f.    Monitor and tune database performance to ensure efficient data retrieval.

2.    To build and enhance scripts / dashboards to support Process Automation
a.    Build and enhance Power BI dashboards with existing databases (SQL database, etc.) on different Order To Cash (O2C) topics.
b.    Maintain and improve current Power BI dashboards, including enhancing SQL scripts in databases and DAX measures in Power BI.
c.    Provide technical support to resolve data-related issues and troubleshoot problems in dashboards, and reports.
d.    Develop Python scripts to streamline and automate manual data transformation processes. 
e.    Identify repetitive data preparation tasks and create reusable Python scripts to perform data cleansing, formatting, and aggregation. 
f.    Continuously optimize and enhance Python scripts for performance, scalability, and efficiency.

3.    Cross-Functional Collaboration
a.    Collaborate and align with central departments / stakeholders to support in achieving sales targets.
b.    Manage multiple projects simultaneously, ensuring timely delivery of data analysis and reporting solutions. 
c.    Collaborate with project stakeholders to define project scope, objectives, and deliverables.