Total 79,611 Others/Any customer experience manager job vacancies in Singapore

Job Description:

• Ensure the execution of the project in compliance with approved drawing and specifications requirements.
• Seek clarification well in advance for any ambiguities or missing information from Client's Consultant.
• Lead project team so as to deliver the project on time and complete all the works within the project budget.
• Arrange sufficient work areas for the next-coming subcontractors and prevent any stand-by or delay to them. Always avoid any claims from Client, subcontractors or third parties due to work delay.
• Achieve a zero accident together with site safety team.
• Keep all records for the additional works and forward these informations to headquater QS for VO follow-up.
• Take an ownership mindset and work cost-effectively and diligently.
• Maintain good manners and good relationship with Client as a company representative.
• Maintain good communication with all staffs.
• Other ad-hoc duties as assigned.

Job Requirement:

• Master / Degree in Civil Engineering / Construction Management / Building Services or its equivalent.
• Min 10 years’ experience in local construction industry.
• Independent, able to work under pressure and meet tight deadlines.
• Good analytical skills and able to work in a dynamic and fast pace.

Responsibilities

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience as a manager
• Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
• Familiarity with restaurant management software, like OpenTable and PeachWorks
• Strong leadership, motivational and people skills
• Acute financial management skills
• Ability to handle customers’ requests and complaints with grace
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing

COCO Creative Studio is a dynamic and innovative creative agency specialising in delivering high-quality photography, videography, pre and post productions and design. Our mission is to help clients elevate their brand presence through creativity and strategy. We pride ourselves on our collaborative approach and commitment to produce high quality service to our clients.

Position Overview:
We are seeking a motivated and detail-oriented Account Manager to join our team immediately in Singapore. The successful candidate will play a key role in managing client accounts, fostering strong relationships, and ensuring the successful delivery of our creative services. You will collaborate closely with our talented creative team to execute projects to meet the deadlines and and exceed client expectations

Key Responsibilities:

• Serve as the primary point of contact for assigned clients, developing strong relationships and understanding their business objectives.
• Manage multiple client accounts, ensuring timely delivery of projects while maintaining high-quality standards.
• Collaborate with internal teams, including creative, strategy, and production, to develop and execute effective campaigns.
• Prepare and present project proposals, updates, and reports to clients.
• Identify opportunities for account growth and upselling services to existing clients.
• Monitor industry trends and competitor activities to provide strategic insights to clients.
• Ensure that client feedback is incorporated into project execution and manage expectations effectively.

Qualifications:

• Bachelor’s degree in Marketing, Business, Communications, or a related field.
• Minimum of 1 to 2 years of experience in account management or client services, preferably in a creative agency.
• Strong understanding of photography, videography and creative is a plus
• Excellent communication and interpersonal skills, with the ability to build rapport with clients and team members.
• Proven ability to manage multiple projects simultaneously and meet deadlines.
• Able to work independently under pressure
• Strong problem-solving skills and a proactive approach to client needs.
• Proficiency in project management tools and software and Englsh Language

What We Offer:

• Competitive salary and performance-based incentives for new business
• A creative and collaborative work environment.
• Opportunities for professional growth and development.
• The chance to work on exciting projects with diverse clients.

How to Apply:
If you are a motivated and creative individual who meets our expectations, please email your resume and portfolio to shanthi@cocopragency with the subject line "Account Manager Application.

COCO Creative Studio is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Responsibilities

• Head of the site to lead site team to deliver quality services to clients.
• Manage the estate to achieve operations and maintenance at an optimal level
• Build a strong relationship with the team, council members and residents
• Manage term contractors and monitor their service performance
• Keep track and conduct renewal reviews of service agreements and insurance policies
• Manage daily operations in compliance with relevant building regulations and laws
• Attend to feedback and complaints promptly
• Convene and attend council meetings and AGM
• Check financial transactions and prepare an annual budget

Requirements

• Degree in Project & Facility Management, Real Estate or its equivalent qualifications
• At least 5 years of Condominium management experience
• Proficient in critical thinking with adaptability in the workplace
• Strong leadership and client relationship skills
• Ability to work in dynamic and fast-paced work environment
• Candidates with experience in TOP projects will have an added advantage

Benefits:

• AWS, Performance Bonus
• Structured Training Programs
• Birthday Leave

Roles & Responsibilities

• Overseeing daily operations
• Supervising staff and schedulling shifts
• Deliver professional nail services including manicure/ pedicure, extension and gel nail services
• Good excellent cleanliness and hygiene practices
• Recommending various nail designs and nail art to clients
• Evaluating the condition of clients’ nails and advising them on proper nail care and suitable nail care treatments
• Sanitizing all nail instruments and equipment before each use
• Ensuring that workstations are kept clean and orderly
• Ensuring that nail supplies are adequately stocked
• Advise clients on nail care and use of products and colors
• Promote and sell nail care products
• Schedule client appointments and accept payments
• Other duties as and when assigned

Requirements

• With or Without experience - Candidates with experience will be an advantage
• Able to work on weekends and PH
• Good communication skills and cheerful personality

Other Information:

• Good and comfortable working environment
• Annual leave and Medical benefits
• Basic Salary + Commission + Service point + Incentive

1) need more than 5 years of experience in Online & Retail businesses

2) Have experience to manage a company for more than 10 years

3) Have the necessary businesses networks in China

4) Have good management skills and ability to work with all levels of employees in the company

5) Able to bring in new products to the company's existing product line for the online businesses

6) should have track record to prove that they are able to grow the company 's revenue annually for the last few years in their previous company.

1. Oversee daily operations, plan and schedule manpower.
2. Coordinate with HOD and customers to ensure quality service delivery (compiling, analyzing, and review of operation plans to improve work procedures and quality service delivery)
3. Ensure staffs adhere to safety measures when executing Cleaning tasks/operations.
4. Monitor working time to ensure that overtimes are completed correctly, meeting payroll requirement.
5. Assist in negotiating terms, conditions, and pricing, and ensure they are accurately executed and satisfied.
6. Ensure that budget guidelines set are followed and deviation to these should be communicated with explanations.
7. Completes other duties as assigned by the Director or HOD.

REQUIRED KNOWLEDGE, ABILITY, AND CAPACITY:

1. Nitec & above (in any discipline)
2. IT savvy
3. Possess good customer service skills
4. Demonstrated ability to think strategically and juggle multiple priorities.
5. Excellent verbal and written communication skills and demonstrated success in working on a team.
6. Good team player with effective communication and interpersonal skills
7. Self-motivated, detail-attentive, show a high level of initiative.
8. Experience in laundry industry would be advantageous
9. Class 3 driving license (optional), physically fit as it requires traveling around from site to site

The Sales Manager is responsible to lead the sales team to achieve the sales targets and key performance indicators for the sales of factory automation machines and other products.

Job Description:

• Develops sales strategies and action plans to increase the current business and customers and to expand into new markets.
• Conduct PEST and 4Cs of marketing analysis on the targeted PCBA segmentation in the Asia Pacific and Middle East region.
• Monitor and evaluate sales activities and forecast, and assume responsibility for pricing and delivery, leading to customer satisfaction.
• Manage the department’s profit and loss, budgeting and financial forecast.
  
  Requirements:
• Diploma /Degree holder in the Engineering field with minimum 3-5 years' experience in a similar capacity.
• Good track record of managing a team in the B2B sales for more than 5 years.
• Able to travel overseas frequently to visit customers, overseas sales offices and partners/
• Highly self-motivated and results driven/
• Possesses outstanding communication and interpersonal skills.
• Knowledge of auto-insertion, SMT, micro-electronics process and technology will be an advantage.

Responsibilities (including but not limited to)

• Oversee day-to-day clockwork operations
• Develop strategic plans for business operations
• Maintain budgets and optimize expenses
• Supervise all new and current on-going projects and communicate well with all levels
• Establish strong relationship with customers
• Ensure employees work productively and developmental
• Evaluate and improve operations and financial plans

Requirements

• At least 5 years of proven leadership experience in construction industry
• Knowledge of business process and functions
• Strong analytical ability, outstanding organization leadership skills
• Excellent organizational and communication skills, must good in both Madrian and English language to laise with Chinese/English speak clients/associates
• Problem Solving aptitude

Able to do 6 days work week

Key Responsibilities

· Plan, execute, monitor and control project as per contractual, client and QEHS requirements.

· Ensure smooth implementation of work progress so project can be completed on time, within budget and meet contractual & safety standards.

· Manage suppliers and sub-contractors to ensure compliance in terms of QEHS, schedule and cost.

· Define clear roles & responsibilities, and deliverable requirements of team members.

· Monitor construction productivity and provide recommendations for improvement to works.

· Preparation of site progress report and necessary documentation.

· Ensure that all project documentation including emails exchanges are maintained properly

· Report to management periodically on status of project in terms of QEHS, cost and schedule.

· Any other duties assigned by management.

Requirements

Bachelor’s Degree in civil engineering, Construction Management or equivalent

At least 5-10 years of experience in the field of project management

Possess all the necessary safety compliance certs (CSCPM, etc)

At least 5 years of experience in a main-contractor company involved in HDB BTO project

1. Site Operations; Manage day-to-day activities including supervision, coordination logistic, drawings and other services

2. Project Management: Ensure timely completion, budget adherence and quality standards

3. Safety & Risk Management: Enforce & ensure safety protocols/compliance

4. Budget & Cost Control: Manage cost, track budget

5. Communication: Liaise with internal organissation, customers, and external parties including sub-contractors, suppliers

6. Team Management: Lead & plan project organisation, fostering productive work environment

Who Are We

Founded in 2012, XM Studios is a Singapore-based global design studio specialising in the creation of hand-crafted luxury collectibles. XM Studios is recognised annually by various international industry bodies as one of the best design houses in pop culture collectibles, having scooped up numerous awards from community-led events such as the Statue Forum Awards.

XM Studios was the winner of Singapore's Emerging Enterprise Award in 2018, and was previously awarded a prestigious "Mickey" award by Disney for Product of the Year.

Current intellectual property licenses include Disney (Marvel, Mickey & Friends), Warner Bros. Consumer Products (DC Comics: Batman, DC Comics: Justice League, Looney Tunes, Harry Potter, Tom and Jerry, Scooby-Doo, The Great Gatsby), Hasbro (G1 Transformers), Ultraman and more.

For more information, please visit www.xm-studios.com.

We are seeking a detail-oriented and experienced Finance Manager to join our Finance Team.

Key Responsibilities:

Financial Planning & Analysis

• Lead the development and management of annual budgets and forecasts, collaborating with various departments to ensure alignment with strategic goals.
• Assess and manage financial and operational risks, implementing internal controls and procedures to safeguard company assets and ensure compliance with regulatory requirements.
• Prepare and oversee the creation of financial forecasts and budgets.
• Manage banking relationships and optimize cash management strategies

Financial Operations & Reporting

• Oversee the day-to-day financial operations of the company, ensuring efficient and accurate processing of transactions.
• Manage cash flow and working capital to ensure financial stability and optimize liquidity.
• Ensure compliance with Singapore Financial Reporting Standards (SFRS), tax regulations, and other relevant financial regulations.
• Coordinate with external auditors and manage the audit process.

Budgeting & Forecasting

• Work closely with team member to gather and consolidate budget inputs.
• Monitor and report on budget performance and recommend corrective actions as needed.

Financial Controls & Compliance

• Implement and maintain effective financial controls to safeguard company assets.
• Ensure compliance with financial regulations, accounting standards, and company policies.
• Oversee the preparation and submission of tax returns and regulatory filings.

Strategic Financial Management

• Work closely with senior management to develop and implement financial strategies to support the company's growth and profitability objectives.
• Identify and pursue opportunities for cost reduction, profit optimization, and operational efficiency.
• Assess and manage financial risks facing the company, including foreign exchange and interest rate risks.
• Evaluate potential funding sources and capital structure options to support the company's growth initiatives.

Leadership Management

• Supervise and mentor the finance team, providing guidance and support for professional development.
• Oversee the day-to-day financial operations of the company, ensuring efficient and accurate processing of transactions.
• Assign and review tasks, ensuring accuracy and timeliness in financial operations.

Qualifications:

• Minimum 10 years of relevant experience in financial management or a similar role.
• Bachelor’s degree in Finance, Accounting, or a related field (required). Professional certification such as CPA, CMA, or CFA (preferred).
• Strong understanding of financial reporting, budgeting, and forecasting.
• Experience with financial software and systems (e.g., ERP systems, QuickBooks).
• Excellent analytical, problem-solving, and organizational skills.
• Strong communication and interpersonal skills with the ability to collaborate effectively with various stakeholders.
• Proven leadership skills with experience managing and developing a finance team.

Job Purpose

The Manager ensures that all mechanical and electrical projects are completed successfully, meeting client requirements, safety standards and within the allocated budget and timeline. The Manager is instrumental in coordinating all aspects of the project from planning to execution, to deliver a reliable and functional mechanical, electrical or a combination of both systems.

Responsibilities

1) Project Planning – The Manager is involved in the planning phase of the projects, collaborating with other stakeholders to determine project scope, objectives, timelines and budget constraints. He/she work to understand the specific requirements of the project and create a comprehensive project plan.

2) Design and Engineering – The Manager is responsible for collaborating with the design team or design vendor(s) to ensure that the designs are well-engineered and meet the necessary technical specifications. He/she needs to understand electrical drawings, circuit diagrams, piping & instrumentation diagrams and other technical documentation.

3) Procurement – The Manager may e required to be involved in the procurement of necessary equipment, materials and components that are required for the project. He/she will have to ensure that the materials meet quality standards and are delivered on time to the work site.

4) Safety and Compliance – Safety is of utmost importance for Donjon Pte Ltd. The Manager ensures that all work is carried out following safety regulations and industry best practices. They also ensure that the work complies with relevant codes and standards.

5) Resource Management – The Manager is responsible for coordinating resources, including general labour, equipment and subcontractors to ensure smooth project execution. He/she will be required to handle scheduling and resource allocation to meet project deadlines.

6) Quality Control – Throughout the project, the Manager monitors the quality of work being done, conducts inspections and ensures that the work meet the required quality standards.

7) Problem Solving – In the course of the project(s), unexpected challenges and issues may arise. The Manager plays a crucial role in identifying and resolving these problems to keep the project on track.

8) Communication – The Manager serves as a point of contact between various stakeholders, including clients, project managers/director, contractors and the engineering team. They provide regular updates on project progress, address concerns and facilitate effective communication.

9) Documentation – Keeping detailed records and documentation of the project’s progress is essential. The Manager maintains accurate documentation including reports, drawings, change orders and other relevant paperwork. He/she will also have to ensure that project charges are correctly represented for accounting’s closing process.

Person Specification/Job Requirements

• Diploma/ Degree in Mechanical or Electrical Engineering or equivalent
• At least 3 years of experience in M&E projects or equivalent
• Knowledge of applicable engineering theory, methods and practices.
• Knowledge of relevant quality standards, installation codes and best practices would be an added advantage
• Capable of using computer assisted engineering and design software and equipment to prepare engineering and design documents would be an added advantage
• Ability to communicate effectively.
• Ability to oversee the work of technical and skilled-trade subordinates or contractors
• Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possesses excellent communication and interpersonal skills. Will be interacting with multiple stakeholders and working independently.
• The person is expected to be flexible including working outside of normal work hours and weekend working on occasions when required.
• Able to commute reliably to office or project site(s). Possession of a class 3 license would be an added advantage.

Desired Skills

• Project Management
• People Management
• Strong communication skills
• Interpersonal Skills
• Proficient in English (oral & writing)

Desired Behaviors

• Drive for results
• Task completion
• Resilience and follow-through
• Accountability
• Customer Focus
• Working together with others

Only shortlisted candidates will be notified.

Job Overview:

We are seeking a highly skilled and detail-oriented Procurement Manager/Engineer to oversee the procurement activities within our organization. The ideal candidate will have a strong background in procurement processes, vendor management, and contract negotiation, combined with experience in engineering and project management. You will collaborate with various departments to ensure the timely and cost-effective acquisition of goods, services, and works, all while ensuring compliance with safety and quality standards.

Key Responsibilities:

1. Procurement Strategy & Planning:

• Analyze procurement data and develop strategic recommendations for improving procurement policies,
• workflows, and vendor management.
• Collaborate with Plant/Project Managers and Engineers to forecast current and future demand for goods, services, and works, and integrate technical requirements into a comprehensive Procurement Plan.
  

1. Vendor Management & Sourcing:

• Identify, develop, and maintain strong relationships with new and existing vendors to ensure the best possible sourcing options.
• Prepare and present sourcing proposals that align with project requirements and budget constraints.
• Lead vendor performance evaluations to ensure high standards in delivery, quality, and service, and propose recommendations for future business dealings.

1. Contract Negotiation & Compliance:

• Draft and review contracts, ensuring alignment with organizational objectives and legal compliance, and submit them for management approval.
• Ensure all procurement activities comply with relevant safety, regulatory, and quality standards.

1. Bid Management & Vendor Selection:

• Prepare bid solicitations, perform bid evaluations, and lead the vendor selection process in line with pre-qualification and assessment criteria.
• Shortlist vendors, negotiate favorable terms, and ensure alignment with the organization’s strategic objectives.
  

1. Budget Management & Cost Control:

• Monitor the procurement budget, ensuring alignment with financial goals and identifying areas for cost savings.
• Prepare and present detailed vendor category and spend analysis reports for management.
  

1. Issue Resolution & Risk Mitigation:

• Proactively manage procurement-related issues, including resolving non-conformities related to delivery schedules, product quality, and vendor disputes.
• Develop strategies to mitigate risks associated with procurement activities.

1. Cross-functional Collaboration:

• Act as a liaison between internal teams (engineering, project management, finance) and external vendors, ensuring smooth communication and alignment with project goals.
• Engage stakeholders in discussing modifications to sourcing proposals and procurement strategies.
  

1. Continuous Improvement:

• Participate in continuous improvement initiatives for procurement processes, helping to streamline operations and maximize efficiency.
• Stay informed of market trends, new technologies, and industry developments to enhance procurement strategies.
  

1. Ad-hoc Responsibilities:

• Perform any additional tasks as assigned by the management to support business goals and objectives.
  

Job Requirements:

1. Education: Bachelor’s Degree in Engineering, Supply Chain Management, or a related field.
2. Experience:

• 5-6 years of experience in procurement, supply chain, or a related field, ideally in a technical or engineering environment.
• Proven experience in contract negotiation, vendor management, and sourcing.
  
• Certifications: Professional certifications in Procurement or Supply Chain Management (e.g., CIPS, CPSM) are a plus.

Our Company is currently expanding! We are looking for aspiring individuals to join our team as a Operations Manager. You play an important role in supporting daily operations related activities. What you can look forward to:

• Attractive Performance Bonus
• Performance appraisal twice a year
• Dental/Body-checkup/Optical Benefit
• Insurance Coverage

Key Responsibilities:

• Trouble-shooting on any problems in the logistic, human resource and business support. Tackling and resolving any issues or complaints that may arise.
• Developing an environment that fosters open and positive team communication by setting expectations, and communicating the company’s goals or objectives.
• Taking care of inquiries or compliances issues related to logistic, human resource and business support matters.
• Examining, identifying, planning and managing special logistic, human resource and business support processes or operations which involves ensuring that accurate and complete accounting, reporting, and internal control systems are functioning and that all relevant records are accurately maintained.
• Ensuring that documents are well kept, updated, and in compliance. Example include Employee Documents, Company Documents, Vehicle Documents (policy), etc.
• Ensure all operations are carried on in an appropriate and cost-effective way.
• Improve operational management systems, processes and best practices.
• Perform related job responsibilities as assigned.
• Undertake specific projects as and when assigned.

Job Requirements:

• Candidate must possess at least a Bachelor's Degree in Operational Management/Administration or equivalent course.
• Preferably a minimum 3 – 5 years of working experience in similar field.
• Preferably a minimum 3 – 5 years of experience in Human Resource is a must.
• Knowledge of organizational effectiveness and operations management.
• Experience budgeting and forecasting.
• Familiarity with logistic, human resource and business development are added advantage.
• Excellent communication and organisational skills.
• Has an agile growth mindset, is innovative and has strong influencing skill.

Please submit your updated resume by using the APPLY NOW.

Job Description & Requirements

• Schedule appropriate levels of production staff to effectively meet our Brand Promise
• Ensure compliance with all company policies and relevant provincial/federal legislation
• Establish, continually test, update, and meet the established product yield specification on all finished products
• Ensure the production plan is accurate and well-developed on a daily and weekly basis, and then executed with precision and enthusiasm
• Maintain food quality and food safety requirements and meet or exceed the requirements for a safe workplace
• Ensure the production schedule (workflow, production processes, staffing model, production floor layout, etc.) meets our customer requirements.
• A focus on results, a bias for action, and an effective personal leadership style will be necessary
• Demonstrated track record of delivering solid operating results in a way that encourages teamwork and employee engagement
• Develop formal training plans and conduct on the job training sessions for Food & Beverage Department employees
• Attend and contribute to weekly Food & Beverage departmental meetings
• Inform the Food & Beverage Department on a daily basis of all relevant information on operational matters
• Oversee the preparation, presentation and service of Food and Beverage products to ensure highest quality at all times.
• Ability to work under pressure and meet deadlines
• Ability to work longer hours with prolonged period of standing.
• Ability to work on weekend and public holiday

About the organisation

FOMO RE & FOMO ENERGY were created in 2021 and 2022 by a team of experienced professionals with more than 10 years of experience in all aspects of the power, renewables, and energy space. We are an integrated developer, financier, and installer of renewable energy solutions. We aim to provide Commercial and Industrial (C&I) SMEs and residential homeowners with solar energy solutions in an affordable and convenient way.

About the job

You will be presented with a unique opportunity to gain valuable insights on and to become proficient in various aspects of the solar energy business operations, you will be working closely together with the site team, engineering team, as well as the top management of the company.

You will be responsible for the following:

· The management of vendors and suppliers

· Procurement for residential and commercial projects

· Oversee daily operations

· Customer relationship management

· Develop operation strategies with the management team of the company

· Enforcing policies and procedures for business operations

· Analysing and improving processes

· Strategic planning of projects and manpower

Who we are looking for:

· A proactive, driven and motivated individual who takes initiatives and responsibilities

· Thrives on the steepest part of the learning curve

· Good sense with numbers

· Excellent interpersonal skills with external stakeholders

· Ability to multitask on various projects simultaneously

· Ability to brainstorm and provide solutions in difficult situations

· Excellent verbal and written communication skills in English

· Technical background or prior work experience in relevant areas is an advantage, but not necessary

Responsibilities

• Create and set up rehearsal schedules

• Photography skill is a must

• Managing furniture and props

• Make alterations to the set and props between scene changes

• Create a risk assessment to ensure the safety of the full company

• Manage the backstage and onstage area during performances

Requirements and skills

• Ability to work under pressure

• High standard of organisational and communication skills

• Problem-solving skills, ability to think on your feet

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Responsibilities:

• Communicate with current and potential clients via telephone, email, online chat, or social media

• Listen attentively to questions and concerns and respond promptly with a resolution according to company guidelines

• Maintain a courteous and calm manner at all times to de-escalate stressful situations

• Document personal information to create, update, or adjust customer accounts

• Prepare call-related information for purposes of auditing and reporting

• Provide and respond to feedback about any aspect of the job or its duties

• Suggest products and services to clients based on their requests and needs

• Answer inbound calls or generate outbound calls, in some cases cold calling to follow up on orders

• Follow communication procedures, guidelines and policies

• Take the extra mile to engage customers

• Others as may be task by Management

Requirements

• Prior experience working in call centers or as an at-home customer service agent

• Proficiency with basic computer applications, such as Microsoft Windows, Word, and Excel

• Bilingual language skills a plus

• Excellent verbal and written communication skills

• Ability to remain calm and composed in a fast-paced, high-pressure environment

• Good empathy and listening skills to de-escalate situations and identify the underlying issues of a problem

Job Purpose:
We are looking for a dedicated and customer-oriented Staff Assistant to join our team. In this role, you will play a key part in assisting with the processing of various applications, responding to inquiries, and ensuring service standards are met. If you have strong communication skills, attention to detail, and enjoy providing support to customers, we encourage you to apply!

Key Responsibilities:

• Assist at the PLRD Service Counter during peak periods to address customer inquiries.
• Handle and process Service Replies (SRs) related to applications, licenses, training competencies, and refresher quizzes.
• Manage SRs concerning personal, MHA, and MP appeals.
• Respond to emails from applicants regarding the submission of required documents.
• Answer phone inquiries through the SID’s dedicated hotline.
• Track and monitor the status of SID’s SRs and appeals.
• Ensure that Service Standards for SRs and appeals are consistently met.
• Contact applicants for additional information as required for license applications.
• Provide guidance to applicants on submission requirements and procedures.
• Perform other duties as directed by the Supervisor.

Requirements:

• Must be a Singapore Citizen or Singapore Permanent Resident.
• Work experience in licensing processes or at least 5 GCE ‘O’ Level credits, including English.
• Proficient in written and spoken English.
• Competent in computer use and able to manage tasks under pressure.
• Ability to work independently as well as collaboratively within a team.
• Demonstrated customer service skills with a high level of confidentiality.
• Ability to adhere to Supervisor’s instructions, with working hours strictly from Monday to Friday.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd

• RCB No. 200007268E

• EA License No. 01C4394

• EA Registration No. R24120918 TAM SEE MIN

Duration: 1 year

Location: Clementi

Working Hours: Monday - Friday 830am to 530pm

• Responsible for shipping & billing processing using Oracle, Trax & other business tools.
• Ensure commercial documentations are proper, complete and align with sales recognition policy and organize shipment release on timely basis.
• Able to work with various functions Order Management, Accounts Receivable, Trade Compliance, Plants Operations teams to ensure timely release of shipment & billing through system.
• Review commercial clauses, handle type of bonds with bank, Letter of Credit negotiation with bank, issue chamberized origin etc.
• Ensure all related billing issuance are issued accurately, provide complete supporting billing documents to customer, meeting the customer's contract/payment terms and ensure each set of payment collection should be reasonably assured.
• Liaise with internal A/R Collections team and customer to resolve any variances whenever query arise.
• Able to communicate well with all the partners to ensure smooth execution of shipment & billing according to established guidelines.
• Ensure all documents are filed according to Record Retention Policy.

Requirements:

• Diploma or any equivalent in Business Administration or any related course.
• Sound knowledge on International Shipping practice and basic understanding on Finance's terminology.
• Solid understanding of business management systems like Oracle or JDE and Microsoft Excel.

Should you be interested in this position, please contact Mandy at 9640 2934 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

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PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23114622 So Man Xin

We are an organisation that focuses on customer acquisition and retention. Due to the complexity of our industry, you are expected to have great interpersonal skills to attract and retain valuable clients.

You are expected to be independent and WORK FROM HOME most of the time.

Your personal time organisation is of utmost importance.

You job scope includes:

- maintaining good records of existing and incoming clients

- making outbound calls to update existing clients and attract potential new prospects.

- maintain a good image and portray professional stance when required.

A pleasant personality is a huge plus.

Candidates without experience are expected to learn fast and adapt quickly.

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Roles and Responsibilities

• Site project management.
• Overall project planning, scheduling, monitoring and updating to meet project completion targets.
• Daily site activities planning, preparing work breakdown, daily site operations, site coordination, monitoring and report work progress.
• Work closely with sub-contractors on project progress and ensure timely work arrangements
• Liaise with consultant and carry out site inspection.
• Attend weekly or monthly meeting with sub-contractors on work progression and prepare monthly meeting progress report.
• Preparation of structural analysis, loading calculation and drawings.
• Establish good relationship with all relevant parties.
• Ensure site safety & compliance to authorities’ requirements.
• Perform other construction-related duties as assigned by Reporting Manager.

Job Requirements:

Degree in Civil or relevant Engineering

Min. 10 years of working experience.

Office software

Experience in Infra-structure project more than 200million.

Other information

Working Location at Bugis

To Apply

Please submit your resume in Microsoft Word and indicate the below information:

Current Salary & Expected Salary

Availability to Commence Work

Type of Projects handled.

We are a leading Japanese F&B group looking for cheerful and people-oriented individuals to join our dynamic team.

Brands under us: Hoshino Coffee,

Job responsibilities:

• Support director to achieve company mission, vision, values and goals with ideal key employee and manager profile in mind.
• Analysis of P&L and prepare weekly/monthly reports.
• Ensure all outlets are compliant with local laws and regulations.
• Participate in budget management and budget implementation processes.
• Involved in disciplinary and compliance actions.

Requirements:

• Able to work with tight deadlines to achieve maximum efficiency for the company.
• Excellent communication and interpersonal skills to liaise with multiple stakeholders such as landlords, suppliers, contractors, vendors, etc.
• Strong operational analytical skills with the ability to simplify complex ideas.
• Excellent leadership qualities,
• Familiar with F&B industry.