Total 1,498 sales manager job vacancies in singapore, North West

NTU’s Student Affairs Office seeks to achieve its mission of collaborating and co-creating a meaningful and enriching student life experience with its partners by: 

• promoting students’ personal growth through co-curricular learning arising from student-led activities, leadership development initiatives, residential hall programmes, inclusion and integration efforts, community engagement initiatives and sports.

• facilitating meaningful engagement among key stakeholders within and outside of the NTU community.

Responsibilities

• Engagement and professional development of SM2 bridging students, ASEAN and Science & Engineering scholars to empower their successful transition and integration into NTU and Singapore.

• Student support and case management

  i. Work with School Care Managers and other NTU administrative departments, to identify and provide relevant support services to international students, both academic and non-academic.

  ii. Plan and organise training and activities for students, to help them better integrate academically and socially.

• University-wide integration efforts
  i. Lead the strategic planning and implementation of programmes and initiatives that inculcate the importance of diversity and integration.
  ii. Support the development and implementation of policies and practices which enhance integration within NTU.
  iii. Promotion and adoption of integrative practices within the NTU community.
  iv. Collaborate with and provide advice to student leaders/advocates, as well as faculty and staff, to educate and raise awareness on integrative practices. 

• Support the oversight of data collection and analysis, necessary for reports to regulators and NTU senior management.

Requirements:

• Bachelor’s degree in any related field from a recognised University.

• At least 6 years of relevant experience which involves considerable interaction with students or youth.

• Experience in the tertiary education sector will be advantageous.

• Good working knowledge on the transition and integration of international students in higher education.

• Sensitive to and empathetic towards the transition and integration challenges faced by international students.

• Strategic, critical, and lateral thinking skills.

• Ability to adapt effectively in a complex and constantly changing environment.

• Communication, negotiation and influencing skills (written and verbal).

• Ability to work collaboratively with university students and colleagues from different cultural and disciplinary backgrounds.

• Strong drive to initiate, plan, implement and deliver integration initiatives on time and on target.

• Proficient in all Microsoft Office application software.

Key Job Purpose:

NTU College of Humanities, Arts and Social Sciences (CoHASS) is a union of four Schools and two Centres – the School of Art, Design and Media (ADM), the School of Humanities (SoH), the School of Social Sciences (SSS), the Wee Kim Wee School of Communication and Information (WKWSCI), the Nanyang Centre for Public Administration (NCPA) and the Centre for Contemporary Art (CCA). We are currently home to more than 6,000 students, as well as faculty, research and administrative staff.

The incumbent will work closely with the Senior Assistant Director, as well as the Professional & Continuing Education (PaCE) to achieve the Continuing Education (CE) goals and operational excellence for CoHASS. This involves understanding the lifelong learning market trend, government Continuing Education (CE) initiatives, and the University's CE mission and strategic goals and objectives to promote lifelong learning to its alumni, the industry, and the general community.

The incumbent is expected to manage all sales and marketing inquiries and leads generated from online, digital, mobile, roadshow/onsite/campus campaigns and info-sessions. An experienced and hands-on telesales lead who is meticulous in the leads management process, familiar with database management, excel, and using Customer Relationship Management (CRM) as tracking and reporting tools will thrive in this role.

Key Responsibilities

• Interface between College and Schools to harmonise the outreach strategies, implementation plans, and efforts and support the Schools in their outreach

• Manage upstream activity, including attending to all leads generated from sales and marketing campaigns and inquiries, drive lead conversion and reporting. Work with Professional & Continuing Education (PaCE) to support queries pertaining to operational matters

• Work closely with internal teams to execute sales and marketing activities to promote College capabilities and demand generation programs through on and offline campaigns, events, media releases, case studies, or websites

• Manage downstream activity, including working with PaCE Operation Team to ensure smooth delivery of courses and learner’s journey and experience management

• Oversee the whole process of managing and responding to enquires, constantly engage them with regular updates of the programmes available, and eventually work towards the goal of having them sign up for the programmes

• Support in formulating sales and marketing tactics in line with the college’s priority, and business objectives

Competencies and Qualification Requirements:

• Degree in Business Management/ Marketing/ Mass Communication from a recognized university

• Knowledge on Search Engine Optimization (SEO) / website design/ Electronic Direct Mail (EDM) will be an added advantage

• Familiar/ well versed in using Customer Relationship Management (CRM)/ database management tools for tracking of leads, enquiries, and reporting purpose

• Possess minimum 5 years of inbound and outbound sales experiences

• Experience in hunting and farming sales in the Higher Education landscape. Professional services, and Consultative sales experience will be considered

• Proven ability to convert leads into sales, demonstrated success from the funnel and lead management to close sales (registered + fee paid), and work with the sales operations/delivery teams to hand over the customer

• Experience in implementing sales and marketing tactics, support proposal development, monitor, review and report on progress

• Proficient in photo and video editing & tools

• Excellent verbal and written communications skills that are persuasive, influential and compelling

• Ability to manage multiple projects and priorities with competing deadlines

The Singapore Centre for Environmental Life Sciences Engineering (SCELSE) is a unique interdisciplinary Research Centre of Excellence (RCE), funded by National Research Foundation, Ministry of Education, Nanyang Technological University (NTU) and National University of Singapore (NUS). Hosted by NTU in partnership with NUS, SCELSE is linking new insights from the life sciences with expertise from emerging technologies in engineering and natural sciences to understand, harness and control microbial biofilm communities and microbiomes. This is enabled through its strengths in analysis of complex microbiomes, using advanced computational biology and cutting-edge facilities in genome sequencing, bio-imaging and bioreactor processes.

SCELSE is seeking to hire a Manager, Business Data Operations Management provide day-to-day facilities management and the data centre in SCELSE through ongoing end-user support as well as monitoring of HPC resources, including its 13,000 plus core compute servers and over 4 PB of high-capacity storage. The Business Data Operations manager is also responsible for the yearly performed external audit, as well as the key contact person for the SCELSE NSCC (National Super Computing Center) partnership.

In addition, the role will additionally ensure smooth operation of the SCELSE HPC through infrastructure planning, facilities budgeting, and regular review of physical and logical security of the SCELSE HPC with continued partnership with NTU-HPCC and NTU-CITS.

The role will provide direct support for the SCELSE-Sequencing Facility to meet the needs of their high-throughput sequencing machines, including integration of new lab machines, set-up and troubleshooting of network communications and maintenance and implementation of data processing workflows as necessary.

Responsibilities

• Manage the data centre and facility that encompass SCELSE-HPC compute hardware, ultra-low latency network, job scheduler, and high-performance storage
• Ensure smooth operations of SCELSE’s High Performance Computing between dual data centers (on-premises and hosted NTU site) including regular checks of environmental controls in line with ODFM and CITS safety and security measures; serve as primary contact point for all HPC facilities-related issues
• Conduct infrastructure planning including future upgrades to hardware, firmware, and software, of compute, high-capacity storage, and all accessory servers
• Regular planning for scheduled maintenance and capacity management in line with established Service Level Agreement (SLA) between vendors
• Manage all purchasing and procurement for SCELSE-HPC including annual 5-year budget review and planning
• Assets life-cycle management including annual hardware audit and appropriate decommissioning
• Preparation of quarterly, annual reports as requested by SCELSE-Finance and Procurement
• Oversee the security management and administration by adhering NTU base level security policies when deploying systems and that security vulnerabilities are resolved in a timely manner
• Participate in annual IT auditing and security exercises and review yearly on all SCELSE-HPC facility security protocol and policies handbook(s)
• Provide technical support to SCELSE-HPC science research community and to sequencing facility for support of instruments for connection to shared network drives and storage, including liaising with SCELSE-Sequencing Facility Head(s) and appropriate vendors
• Performance tuning, profiling and optimization for libraries, open source and commercial applications
• Data integration and pipeline and services 
• Support researchers in depositing data in public data repository as fit for their publication or grant needs
• Process-flow re-engineering for scientific applications and necessary benchmarking
• Managing of appropriate data access controls and user level sharing
• Ensure proper integration of all new sequencers and lab machines to the facility’s network and storage, including integration to automated processing pipeline(s)
• Assistance with transferring and sharing completed sequencing results and project data

Requirements

• Recognized Master’s Degree in Computer Engineering, Sciences or equivalent. Bachelor degree with relevant 10+ years working experiences with Linux and Open-Source Software will be considered
• At least 10 years of good working experience in HPC, including administration of a production cluster environment
• Experience in parallel programming and providing support for parallel high computing applications and high-performance parallel file system
• Has experience working with PBS Professional Scheduler or Slurm Workload Manager, as well as complex private, internal, and DMZ networks
• Experience in Linux/UNIX and open-source software stack in a multi-vendor environment, with the installation and management in a Linux-based HPC environment
• Experience in common scripting and programming languages and ANSI/GNU C, Python, Perl, or others
• Experience in scientific/engineering packages such as in life science, visualization, modelling and other areas in science and engineering is preferred
• Project management experience with demonstrated ability to lead planning meetings, ensuring design and solution reviews take place
• Good knowledge of working with both analyzing and transfer of large datasets, including ACL, data integrity, and transfer security
• Familiar with genome sequencing a plus
• Experience with relational databases, application development, and/or virtual machines, a plus
• Good self-motivated team player
• Strong analytical and problem-solving skills
• Good planning, organizational and time management skills
• Good interpersonal and communication skills - is able to interact with faculty members and researchers
• Meticulous and keen eye for details for numbers and procedures and reports

To find out more about SCELSE, visit us on Facebook, Instagram, LinkedIn, Twitter and our website: http://scelse.sg.

The Manager is a leadership position overseeing the activities of a specified Work-study Degree Programme (WSDeg Prog) where the incumbent contributes both as an individual contributor and to oversee a small team.

The team is responsible to ensure that internship opportunities are aligned to NTU’s learning outcome; and students can benefit from the learning experience to become more job ready.

Responsibilities

Programme and Facilitation Management (OJT)

• Design, develop and provide WSDeg Prog within respective responsible school programme area in collaboration with the relevant stakeholders; and in accordance to NTU curriculum development guidelines.
• Facilitate between industry partners and NTU faculties to constantly review the WSDeg Prog curriculum (incl related academic curriculum).
• Responsible for all aspects of WSDeg Prog according to assigned college and/or schools.
• Manage end-to-end WSDeg Prog processes up to completion of the essential assessment process.
• Collaborate with OJT employers to develop required On-the-Job Training (OJT) Training Plan in respect to the OJT designated job roles; and to facilitate its application to respective student.
• Provide consultation and coaching support to students who need help in overcome OJT challenges and to facilitate remedial actions with relevant stakeholders with concurrence.

Business Development & Stakeholders Management

• Develop and make plans to look for new OJT opportunities from current and new employers to recruit NTU students.
• Engage current and potential employers (and any relevant stakeholders) to garner relevant OJT opportunities.
• Collaborate with Team Lead to plan and develop suitable WSDeg Prog initiatives with respective schools to reinforce workplace experiential learning; and help in organizing the team to realize the agreed plan.

• Bachelor’s degree in any field from a recognized University.
• At least 4 to 6 years working experiences with exposure in team management role, internship/training management and service delivery experience preferably in tertiary education, adult education sectors and/or government agencies environment.
• Successful track record in the management of internships/ cooperative education/ work-study degree programme/ workplace learning/ performance enhancement or adult education.
• Familiar with adult learning pedagogy and practices of OJT.
• Able to provide career coaching support and consultation to students on their career goals, career aspiration, career development, career preparation and job search etc.
• Have some knowledge of industrial sectoral employment landscape and SkillsFuture Skills Framework.
• Candidate with qualifications in Career Facilitation Programme (CFP) and/or WSQ Advanced Certificate in Learning & Facilitation (ACLP) will have added advantages.
• A proficient written and oral communicator.
• Have an eye for detail.

The Office of Information, Knowledge and Library Services (OIKLS) provides seamless access to information and services to support the learning, teaching and research needs of the NTU community.

OIKLS seeks a service-oriented, innovative and enthusiastic Assistant Manager to support the team in conceptualizing and executing process improvements projects, manage change communication, and develop and uphold and service excellence standards. The successful applicant will work with different stakeholders across the University in innovation-driven projects with a focus on service excellence.

Responsibilities

• Oversee service quality standard at Service Desks, main phone line and online Central Enquiry Management system.
• Manage the implementation of newly introduced library operations improvement initiatives at the seven libraries.
• Develop and execute change communication plans for new services.
• Manage the development of publicity materials and events to implement service excellence initiatives to stakeholders.
• Perform data analytics and provide reports on user feedback on the impact of services at the libraries and recommendations on enhancements for an improved user experience.
• Review and assess user feedback, identify areas of concern and track impact of service improvement initiatives.
• Manage and train a team of executive staff and student assistants on new processes for service excellence initiatives.

Requirements

• A recognized degree in any discipline.
• At least 3 years of experience in library related work.
• Experience in operations, customer service or communications role in academic libraries or large libraries.
• Experience in executing innovation-driven or process improvements projects.
• Experience in developing communication plans or stakeholder management in education industry.
• Service-oriented mindset with focus on customer service.
• Strong communication skills in customer interactions, presentation to stakeholders and training delivery.
• Organized and detail-oriented with ability to analyze processes and identify areas for improvements.
• Experience in Project Management experience will be an advantage.
• Able to work independently and collaboratively in a team.
• Able to adapt and thrive in rapidly changing, complex and ambiguous environments.

Responsibilities

Partnership Management

• Contribute to the planning and execution of outreach activities.

• Send periodic updates to principals and further education counselors of high school partners.

• Plan and coordinate marketing and outreach activities in new targeted countries while deepening penetration in traditional markets.

• Establish and cultivate strong relationships with top schools through regular engagement for instance sending of EDM and relevant updates on their graduates studying in NTU.

• Get prompt feedback from partners on political and economic changes on the ground that might affect admissions results.

• Execute and adapt marketing campaign in different overseas markets based on differences on the ground.

Marketing and Event Management

• Work with team in conducting outreach activities based on outreach schedule and liaise with stakeholders to ensure successful conduct.

• Organize outreach visits to partner schools and coordinate with faculty representatives from colleges.

• Host foreign visitors from partner institutions and handle walk-ins by prospective applicants and their parents.

• Work with MOS team to ensure that marketing collaterals are updated and appropriately stocked.
   

Admissions application and selection

• Understand the education systems in new markets and propose admissions selection criteria based on market practices, intake targets, and applicant quality.

• Work with supervisors and schools to manage the issuance of offers, monitor acceptances, and handle appeals to meet the objectives of the MOE and NTU Management.

• Update and adhere to admissions policies and Standard Operating Procedures (SOP).

Supervisory

• Coach a team of at least 2 support staff and temporary staff in processing applications and answering queries.

• Select, hire, and supervise temporary staff.

• Participate in work improvement projects.

Administrative

• Work closely with team members in delivering excellent service to internal and external customers.

Requirements

• A degree from a recognized university.

• At least 7 years’ relevant working experience in a higher educational institution or management of professional education programmes would be an advantage.

• At least 4 to 6 years supervisory experience and in managing a team with more than 1 direct report.  

• Prior experience in business development, partner and/or event management.   

• Proficient in MS Office applications and data analytics.

• Good communication skills with an excellent command of written and spoken English with public speaking experience.

• A strong collaborator – ability to work well in within the team and with key stakeholders.

• Possess exceptional organizational skills – the ability to multi-task and meet tight deadlines.

• Possess strong analytical, interpersonal and customer service skills.

We are looking for a Manager, Graduate to join our Academic team, to oversee and manage the operations of the graduate programmes.

Responsibilities:

• Ensure delivery of high-quality services and operational efficiency across all graduate programmes

• Oversee the planning, execution and management of administrative and logistic operations for experiential learning courses conducted overseas in a timely and cost-effective manner (if any).

• Oversee the annual budget submissions and ensure effective tracking and monitoring of the allocated budgets for all graduate programmes.

• Work closely with the Assistant Chair/Associate Chair and Assistant Director to develop, implement and review administrative and student support systems, increase the quality of the programmes and student satisfaction.

• Ensure that staff (if any) within the graduate team are familiar with NTU policies on academic and student matters and ensure consistency in administering such processes across all the graduate programmes.

• Oversee teaching assignment submission, management of timetabling, and exam matters for all graduate programmes.

• Coordinate and collate data or reports on graduate programmes as required for school, College or NTU departments.

• Maintain rapport with both internal (i.e., Programme Directors, faculty and part-timers teaching in the programme, Office of Admissions, Office of Academic Services, Office of Finance, Graduate College etc) and external stakeholders (e.g. students, alumni, external organisations, vendors).

• Serve as the key point of contact for postgraduate coursework students, providing essential support and guidance on all programme-related matters

• Ensure efficient administration of Student Recruitment, Student Admission/matriculation procedures, and the GE teaching schedule while assisting faculty and students in completing the diverse academic-related processes in compliance with the NTU policies and guidelines.

• Provide support and liaise with faculty/other schools/external professors on programme mentorship/in supervisory role for MA and PhD thesis processing, evaluation, and submission processes.

• Provide administrative support for engaging part-time teaching staff.

• Manage facilities booking for teaching purposes

• School liaison with NTU’s Office of Global Education and Mobility (OGEM) on students’ exchange matters.

• Other administrative support assigned by the School.

Requirements:

• Recognised degree in any discipline with a minimum 5 years of relevant experience, preferably in an academic administrative role in a tertiary institution.

• Ability to manage multiple stakeholders and deliver with quality and timelines.

• Strong people management and leadership skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Meticulous with an eye for details.

• Proactive and has a service oriented mindset.

• Proficient in MS Office applications.

Graduate College at NTU is committed to high quality postgraduate programmes (by research and coursework) in addressing the needs of rapid changing environment of research development and education.  We recognize that the success of significant research endeavours and outcomes can be largely attributed to the dedicated efforts of outstanding postgraduate students under the experienced guidance of faculty members. We provide stewardship to postgraduate students during their academic journey in pursuance of their higher aspirations, realizing NTU’s goals in securing its position as a global university of excellence. This is in line with the university’s commitment to the training and development of quality research manpower and graduate programmes that would better augment the changing needs of future technological and economic drivers in an increasingly complex, global arena for Singapore’s benefit.

This role is to support Associate Dean (Research Programme) to manage Interdisciplinary Collaboration Core (ICC) courses for Research Students as follows:

• Plan and organize ICC courses, workshop/seminars and activities

• Plan class timetabling, including booking of class venues

• Work with Colleges/Schools and course instructors (internal/external) on arrangement of class allocation and teaching assignments

• Point of contact and support to students and schools on all matters related to ICC courses, including liaising with other relevant offices

• Handle and manage ICC courses registration and to arrange students from various disciplines in every ICC class

• Monitor class attendances

• Handle students’ results including arrangement of meeting for Board of Examiners to finalise students’ results

• Manage all payments to course instructors

• Manage any other administrative matters related to ICC courses

Requirements

• A recognized university degree (in any discipline)

• At least 2 years of relevant working experience preferably in the tertiary education sector

• Excellent planning and organization skills

• Possess good communication and writing skills

• Proficient in most Microsoft Office application software

• People-oriented and a team player

Established in 1981, the School of Mechanical and Aerospace Engineering (MAE) is one of the founding Schools of the Nanyang Technological University Singapore. Built on a culture of excellence, MAE is renowned for its high academic standards and research. It is one of the largest mechanical engineering schools in the world, with many experienced faculty members and a popular enrolment of undergraduate and graduate students.

Job Description

Reporting to the Manager, the incumbent will lead and manage the daily operations in a Materials Processing/Testing laboratory. The incumbent shall provide administrative/technical support for academic and research activities, by supporting chemical management, equipment operation, laboratory teaching classes and procurement, to achieve smooth laboratory operations. The incumbent will also take charge of asset/equipment management, budget control, laboratory development, and ensure that safety is compliant with school policy and legal requirements.

Duties include:

• Provide administrative/technical support for faculty, research staff and students in carrying out their academic/research activities, including operation of laboratory equipment and procurement.

• Support laboratory teaching classes for full-time and part-time undergraduate students, on Materials Testing and Vibration Analyses/Control.

• Manage chemical activities in the laboratory and ensure proper documentation, storage, and disposal of chemicals are in compliance with Singapore regulations.

• Forecast and manage budget to ensure smooth operation of the laboratory.

• Procure materials and equipment required for laboratory teaching and research projects.

• Develop and implement total preventive maintenance programmes for laboratory equipment e.g., routine maintenance, testing, and calibration etc., and ensure they are properly maintained, safe to operate and in good working condition.

• Development and space optimisation of the laboratory.

• Conduct risk assessments and ensure safety standards are compliant with ISO45001 regulations.

• Asset management and maintaining proper records for inventory auditing.

• Ensure safety and security compliance and housekeeping in the laboratories.

• Perform any other duties as assigned by the Reporting Officer (RO) and School Management.

Requirements:

• Minimum a Bachelor’s Degree in Mechanical / Chemical Engineering or related discipline, with 5 years of relevant experience OR

• Diploma in Mechanical / Chemical Engineering or related discipline, with 10 years of relevant experience.

• Knowledge on Materials Testing and Vibration Analyses/Control.

• Experience in Risk Management.

• Experience in handling and management of chemicals (FM, HS, EP).

• Knowledge on local regulatory requirements (SCDF, SPF, NEA, MOM, etc.) for storing and handling regulated chemicals, possessing non-ionising irradiating apparatus, and pressure vessels.

• Experience and knowledge in workplace safety and health, including ISO 45001, is a plus.

• Experience in budget management and knowledge of government procurement policies is a plus.

• Experience in managing staff is a plus.

• A team player and able to work independently and effectively under pressure.

The Corporate Communications Office (CCO) works to enhance the University’s reputation by raising awareness of NTU’s vision and mission and achievements in education, research and innovation. The media relations role helps to build awareness of the University’s activities and strengths by optimising media publicity for the University on various media and communication platforms, working closely with both internal and external stakeholders, its industry and academic partners, and various government ministries and agencies.

CCO is home to a world-class team of communicators that has won international, regional and local awards in public relations, marketing and communication over the last decade.

Responsibilities

The Senior Assistant Manager, Media Relations is to source newsworthy and impactful stories across the University in the areas of education, research and innovation, with a focus on science communication, and to conceptualise and develop communciation plans that result in sustained and positive publicity for the University.

With a strong nose for news and the abilty to sift through information, you are to translate NTU’s research discoveries and innovations into positive stories in local and international media and the University’s various communication platforms.

A versatile and passionate communicator, you are to develop communication plans for media publicity projects that may include new corporate initiatives and announcements, launch of academic and research programmes, and various achievements by the University and the NTU community to engage the University’s stakeholders.

You will help develop and implement integrated communication strategies that highlight the University’s strengths in research and innovation, with a strong focus on sustainability research, that cut across the different communication functions of the Corporate Communications Office, to obtain sustained and favourable publicity in local and international media.

We need someone creative who enjoys developing publicity worthy content and who has the analytical ability to sift through information and zoom in to find the gems and apply a sharp focus to get the job done ahead of time, and at the highest quality.

Requirements

• Bachelor’s degree in communication, journalism, or other applicable disciplines.

• 3 to 5 years’ experience in journalism is preferred, or experience in editorial writing or in a media relations role in a large organisation.

• Excellent news sense and experience of news and feature writing and editing, and ability to convey messages succinctly, responsibly, and accurately.

• An exemplary writer with exceptional editing, writing and storytelling skills, as well as editorial packaging abilities and the ability to use multimedia storytelling to advance stories.

• Demonstrated ability to tailor communications for a broad range of audiences and on both print and digital platforms.

At NTU, we are committed to providing exceptional education, fostering research excellence, and empowering our students to make a positive impact in the world. As a leading university in Asia, our mission is to shape future leaders and contribute to society's advancement through cutting-edge research and transformative learning experiences.

As a Senior Assistant Manager, Academic, you will play an important role in ensuring the seamless execution of postgraduate programs at NTU. You will be tasked to produce proposals, working closely with admissions, and follow up with collaborations with partner universities. You will take direction and support the Deputy Director and contribute directly to maintaining the university's academic excellence and ensuring the university remains at the forefront of academic innovation.

Responsibilities:

• Oversee the review and approval process for new postgraduate programs, ensuring alignment with academic standards, market demand, and resource availability.

• Act as a liaison between the department and Schools, fostering clear communication, addressing concerns, and providing guidance on non-curricular changes and proposals.

• Identify opportunities for continuous process improvement within postgraduate administration.

• Collaborate with internal teams and partner universities to streamline workflows and enhance overall efficiency.

Requirements:

• Undergraduate or Postgraduate degree in a relevant field from an accredited university.

• Minimum 5 years of experience in postgraduate administration; managing program proposals and approvals.

• Exceptional analytical and evaluative skills; assess program viability, market demand, and resource requirements; ensure informed decision-making in postgraduate program management.

• Familiarity with higher education policies and accreditation requirements; broader understanding of the regulatory landscape in which postgraduate programs operate.

• While not mandatory, a certification in project management would be advantageous, effective organizational and project management skills in handling multiple tasks and deadlines.

• Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders.

As a member of the NTU family, you will have access to numerous learning and development opportunities, empowering you to grow both professionally and personally. We believe in nurturing talent and offering a clear path for career progression within our dynamic academic community. Additionally, our staff welfare initiatives, such as a flexible work-from-home policy and CREW activities, ensure a positive work-life balance.

Join us at NTU and contribute to shaping the future of education while making a difference in the lives of our students and the global community.

Centre for the Applications of Teaching & Learning Analytics for Students (ATLAS) is leveraging on learning analytics to improve teaching and learning as part of Education Strategy 2025. This position is similar in nature to a business analyst but for advancing the use of data for teaching and learning purposes. The position is critical for developing a communication plan to get faculty and students buy-in on the learning analytics goals of the university. He or she would also be responsible for gathering faculty, students and schools’ teaching and learning needs, and translating the needs into meaningful learning analytics solutions.

He or she would be working with the director and the data scientists to enhance data literacy of faculty and students. In addition, he or she is expected to support the administration of key systems such as Denodo and Dataiku in compliance with the data and AI governance policy of the university.

Responsibilities

Communication, engagement and collaboration opportunities

• Conceptualise and execute a communication plan for learning analytics with various units in the university

• Seek opportunities to collaborate with internal and external parties to achieve the learning analytics goals

• Engage students and support faculty champions to increase acceptance and adoption of learning analytics

• Communicate with end-users and analyse their business needs

• Manage and maintain the department website

Data management

• Support the data engineer in handling data request

• Manage the data science machine learning platform

• Build the data exploration tool to support data requester in identiying potential bias and discrimination in the requested datasets.

Project Management

• Provide support for learning analytics projects by helping to build dashboards and communications

Requirements

• Bachelor degree in Business Analytics or Data Science and related fields

• At least two years of experience as a business analyst or experiences working on data related project

• Prior experience working in an university setting is highly preferred

• Proficient in statistics, machine learning approaches and AI approaches including discriminative and generative

• Familiar with various data governance framework issued by PDPA

• Strong communication and networking skills

• Strong ability in translating user needs into a data science problem

• Strong understanding of data science or analytics and governance

• Strong technical skills such as python programming, system administration

• Proficient in developing dashboards and other visualization tools such as Qliksense and Power BI

Act as a team member, providing essential support to the Data Services Lead in the day-to-day operations of the Data Services team. This support aims to ensure the consistent delivery of high-quality services, uninterrupted system uptime, and round-the-clock accessibility of data services to support the University's diverse business systems.

Responsibilities:

• Act as the Subject Matter Expert for data services-related products (Oracle, MSSQL, MySQL, WebLogic, WebSphere, JBoss, IIS, ASP.NET)

• Manage daily BAU operation of database and middleware (DB&MW) related services.

• Provide Level 2/3 support for DB&MW service-related queries.

• Monitor DB&MW services availability and performance; proactively fine-tune its configurations to meet RTO.

• Monitor and plan the capacity to meet the demands of the application workload.

• Monitor and plan the backup schedules to meet RPO and comply with the data retention policy.

• Create and maintain documentation of standard operating procedures (SOPs) for DB&MW administration, contributing to the knowledge base and facilitating knowledge transfer.

• Create and implement automation scripts using tools such as PowerShell, Ansible, Python, etc to streamline deployment processes and reduce manual intervention.

• Review and implement security best practices and apply regular ad-hoc security patches to ensure compliance with IT security policy.

• Coordinate/Support with the application support teams for scheduled downtime such as DB&MW patching and upgrade.

• Perform incident escalation in accordance with escalation procedures.

• Coordinate with other functional teams and product support in incident handling, and ensure incidents are resolved or workaround within stipulated SLAs.

• Provide input and finding for root-cause analysis.

Implementation of IT Initiatives and Solutions

• Provide consultancy on data infra design for new systems.

• Lead and drive data services initiatives and manage project deliverables.

• Identify and drive the optimal solution for NTU and manage the implementation of these solutions.

• Lead migration projects to transition applications to new DB&MW platforms, ensuring smooth transitions and minimal impact on operations.

Requirements:

• A recognized degree in IT, Computer Science or related fields

• Hand-on technical skills and know-how in administering database products (e.g., Oracle, MSSQL, MySQL database, and PostgreSQL) and related high availability technologies (e.g. RAC, Data Guard, AG). 

• Hands-on technical skills and know-how in administering middleware products (e.g., WebLogic, WebSphere, JBoss, IIS, ASP etc). 

• At least 6 years of hands-on experience in database and middleware administration in an enterprise or campus environment. 

• Experience in Windows, and Linux variants, preferably Red Hat and Ubuntu. 

• Possess relevant DevOps skillset and scripting skills for system automation, e.g., PowerShell, Ansible, Python etc. 

• Familiar with high-availability technologies and solutions 

• Proven track record of troubleshooting and resolving complex technical issues.  

• Experience in system, database and application performance tuning. 

• Experience in capacity planning, availability management and business continuity management 

Skills & Competencies

• Project management skills. 

• Outsourcing vendor management skills. 

• Documentation skills and ability to create clear and comprehensive SOPs. 

• Collaboration and communication skills, with the ability to work effectively in cross-functional teams. 

The following certifications while not necessary, will be an added advantage: 

• Data, Analytics, AI&ML Literacy 

• Cloud Literacy and Administration  

• Database Certified Professional 

• Red Hat Certified System 

• ITIL Foundation Level 

The suitable candidate should demonstrate the following characteristics:

Independence: The candidate must possess a strong ability to work autonomously, showing initiative and self-motivation. They should be comfortable taking ownership of tasks and projects and be capable of working effectively without constant supervision.

Resourcefulness: The candidate should have a knack for resourcefulness, being adept at independently locating the necessary materials or information required to complete tasks and make informed decisions. This involves proficient research and information-gathering skills.

Inquisitiveness: The candidate should exhibit a keen curiosity and willingness to ask questions when faced with ambiguity or uncertainty. They should actively seek out answers and engage in effective communication to clarify doubts and find the right solutions.

Interpersonal Skills: Possessing excellent interpersonal skills is vital for working collaboratively with diverse personalities within the organization. The candidate should foster positive working relationships and be adaptable to different communication styles and team dynamics.

Problem-Solving Proficiency: Strong problem-solving skills are a must. The candidate should demonstrate the ability to analyze complex issues, break them down into manageable components, and develop innovative solutions. Their analytical mindset should contribute positively to our organization's growth and development.

The Office of Academic Services (OAS) plays a key role in advancing the University’s educational goals through implementing and administering the academic policies established by the University’s academic body. OAS provides academic services for students from the time of their matriculation to their graduation and are committed to integrity, strong governance, and high standards of professionalism in our work to establish success for all NTU students.

Being part of a team that manages students’ assessment, progression and award, the key responsibilities of the role are as follows:

Responsibilities

• Custodian for assessment/result records for undergraduate students.

• Coordinate within the office and with Schools/Colleges/Institutions to ensure timely and accurate capture of records arising from various activities according to timelines and guidelines set, as well as in compliance with policies and procedures.

• Manage the examination system and mark entry system, and processes for undergraduate students.

• Oversee the setup of relevant database for mark entry and marks processing, where students’ progress and performance are determined and captured at the end of every semester.

• Provide advice to the Schools/Colleges/Institutions for special cases in compliance with policies and procedures, and ensure appropriate approvals are obtained for exceptional cases.

• Manage the release of exam results, academic termination and related appeals, to ensure students receive their results according to the scheduled timeline and all appeals are properly handled.

• Prepare examination statistics for reporting to the University management.

• Supports data requests and gatekeeping, so as to ensure compliance with NTU student personal data protection and the Personal Data Protection Act (PDPA).

• Work with system developers to ensure process and system readiness for new initiatives, updates of curriculum, process enhancement and automation.

• Spearhead/Participate in cross-team projects within OAS and be a change agent in fostering the collaborative culture in OAS.

Requirements

• Bachelor’s degree from a recognized university.

• Minimum 3-5 years of supervisory experience, preferably in academic services in the tertiary education sector.

• Proficient in office IT applications and Microsoft Office suite of application.

• Working knowledge of SQL will be an added advantage.

• Experience and exposure to Robotic Process Automation (RPA) will be an added advantage.

• Analytical experience with data and information.

• Experience in database and process management.

• Good communication skills, able to express ideas clearly and concisely (written and verbal).

• Good interpersonal skills, able to collaborate and engage with people at different levels of the organization.

• Able to multi-task and work under pressure.

• Meticulous and organized.

• A strong team player with the ability to work independently.

Our Company

Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 

We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!

Creativity for All

Adobe is a place where exceptional people work – don’t just take our word for it, our employees have recently voted us #2 on the 2023 Singapore Best Workplaces™.

We’re proud to offer market leading employee benefits designed to suit you and your lifestyle. Some of the great benefits include health insurance, global days off, wellness fund, parental leave, access to our Employee Stock Purchase Program and programs designed to help you continue to build your career.

We know that people are the differentiator in our business, and that's why we want to meet you.

A bit more about you

The role is for an experienced leader that can develop a scalable strategy and coaching model to ensure the growth and retention of the Solution Led business in Adobe. This role is critical to the retention, growth and value acceleration for customers that are existing Adobe partners. In this role, you will be a critical part of our organization with a mission to retain, grow and accelerate value for Adobe Digital Experience customers.

You will build and lead a team focused on ensuring our solutions are delivering value to our customers, including leading to retention of their business and opportunities to expand our relationship further as well as make them referenceable.

You are also someone who is eager to learn, but also contribute to and help drive projects that benefit the larger Digital Experience community here at Adobe.

What you'll do:

• Lead a team of Solution Account Managers and Retention Specialists to understand and deliver best in class adoption, use case expansion and meaningful value across the region and to foster a results-driven team culture.

• Collaborate and align with cross-functional ecosystem in Adobe to Develop customer centric regional strategy to ensure scalable impact that increases adoption and expansion of Adobe DX solutions into the customer base.

• Take ownership of the renewals & retention business proactively, to enhance overall customer experience & to limit surprises.

• Achieve ambitious renewals & retention quotas collaboratively with internal teams & external stakeholders, consistently meeting or exceeding targets.

• Develop, plan, and execute on strategies to achieve expansions in customers that deliver incremental value to their organizations.

• Provide subject matter expertise on Digital Experience and become a trusted advisor to Adobe's customers.

What you'll have

• Demonstrable people management experience including building, leading, and managing a team within a technology organization or function.

• Proven experience driving customer retention and growth initiatives, achieving high retention rates and strong upsell results, with customer satisfaction in a post-sale environment.

• Strong interpersonal skills and desire to work in a dynamic and fast-paced environment.

• Ability to work autonomously, be self-motivated, and motivate others with strong team leadership.

• Highly articulate with a consultative approach to business problems.

• Proven effectiveness managing an account portfolio of large, complex, and strategic accounts at a senior level.

• Building and maintaining relationships at most senior levels with assigned accounts and becoming a trusted advisor.

Adobe for All

Adobe strives to create an environment where our employees can do their best work and drive their career growth and development based on their personal goals. From fair-pay practices to Employee Networks and programs designed to make everyone feel included, we're committed to fostering a diverse and inclusive workplace for all.

Take the plunge and jump in

Liking what you have read and keen to jump in? Thinking you might not have all the skills we are looking for? Just take the plunge and apply – we know that by bringing together a diverse group of people, we become so much better together. We'd love to see where we can help drive Creativity for All together.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Adobe is proud to be an Equal Employment Opportunity and affirmative action employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.
 

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call (408) 536-3015.

Adobe values a free and open marketplace for all employees and has policies in place to ensure that we do not enter into illegal agreements with other companies to not recruit or hire each other’s employees.

Primary Function of Position:

The Senior Manager, Digital Product Portfolio Marketing, Asia is responsible for leading regional marketing strategy development and execution for our Intraoperative Digital Product Portfolio in five markets (Japan, Korea, China, Taiwan, and India). Core job responsibilities include leading go-to-market planning, market research, insights generation, and marketing execution in close collaboration with Corporate, Regional, and Market teams to drive Intraoperative Digital Product Portfolio readiness, launch, adoption, utilization, and customer satisfaction. As a key Asia leader for our Digital Product Portfolio, this individual will be responsible for understanding the needs of our customers and working closely with cross-functional teams to build and execute growth strategies and plans that meet the unique needs and requirements across the region.   

Roles and Responsibilities:

• Support creating and aligning Intraoperative Digital Product Portfolio and marketing visions with sales and marketing stakeholders to launch Digital Products and accelerate their adoption.
• Collaborate with Asia Regional Clinical, Hospital, and Platform portfolio teams to ensure coherent and integrated visions and marketing strategies and tactics for Asia.
• Collaborate with Corporate, Regional, and Market partners to build localized product launch strategies and plans for the Intraoperative Digital Product Portfolio in Asia.
• Ensure consistent planning process regionally with authentic product positioning, value messaging, and local commercial execution. Conduct post-launch analysis with Market teams to track execution effectiveness and make necessary adjustments to achieve goals.
• Identify, establish, and promote best practices to improve sales and marketing competencies for the Digital Product Portfolio across the Region.
• Identify gaps in marketing toolkits for the Asia region and drive development or customization of new Digital Product Portfolio collateral and tools where necessary.
• Collect feedback from tradeshows, market research, customer interviews, focus groups, and KOL case observations related to the Digital Product Portfolio. Generate regionally specific insights for existing (post-market) and upcoming (pre-market) Digital products in the pipeline.
• Develop in-Market or in-Region business justification for the launch of new Digital products.
• Develop productive relationships with Regional KOLs and leverage them in their respective Markets and internationally to showcase our Intraoperative Digital Product Portfolio.
• Support Global Product Management to help address product quality issues and help manage EOL plans as they arise. 

Job Description

ABOUT US

We’ve got modern day solutions for all your modern day delivery woes.

In a world that’s constantly on the move, we know how important it is to keep things moving. We’re on a mission to enable everyone, from single merchants to the largest companies, to move goods and e-commerce anywhere in Asia Pacific and beyond.

Logistics should be easy, quick and seamless at great rates. And we believe this standard should be the norm, not the exception as we strive to be the best logistics company in Asia Pacific. Currently, we’ve made our presence felt in Malaysia, Thailand, Indonesia, Philippines, India, Singapore and China. Our deep integration with Airasia’s network and infrastructure puts us in a unique position to achieve what sounds impossible, and we need you to bring this to a reality. 

A DAY IN A LIFE

As a start up, you can expect your days to be pretty varied. Multitasking is normal, and sometimes, your skills or natural talents will be leveraged to support other business priorities. That said, the bulk of your working hours should involve you having to do:

• Market Analysis: conduct thorough market research to understand the target country's demographics, cultural nuances, and consumer behavior based on the Sales/ BD teams strategy

• Localization and Adaptation: tailor marketing messages, content, and creative elements to align with local preferences, language, and cultural sensitivities

• Channel Selection: identify and leverage effective marketing channels and platforms that are widely used and trusted within Singapore (online and offline)

• Execution: plan and execute local campaigns (both online and offline) to support the local Sales and BD team to reach their relevant customers & support the sales process

• Community work: build and maintain a relationship personally and as Teleport with our local customer community (largely B2B space) in the transport/ logistics/ air freight space

• Data-Driven Optimization: implement robust data analytics to measure campaign performance, monitor key performance indicators (KPIs), and make informed, data-driven decisions

• Compliance : ensure compliance with local marketing regulations and standards. Provide customer support in the local language and time zone

• Alignment: build a strong relationship with our central marketing team based in KL to leverage the strategic elements, brand guidelines and resources available to support you in your work

• Continuous Improvement: iterate and optimize strategies based on customer feedback, performance metrics, and evolving market dynamics. Stay agile and adaptive to maximize results over time

SKILLS

These are minimum-requirement skills and a ‘must-have’ for the role: (If any, otherwise you can skip)

• Proficiency in data analysis is crucial for assessing campaign performance, understanding consumer behavior, and making data-driven decisions

• A strong understanding of digital marketing channels, including social media, search engine optimization (SEO), paid advertising, and email marketing

• Strong written and verbal communication skills are essential, especially if dealing with content creation, localization, and customer support

QUALIFICATIONS & EXPERIENCE

• A bachelor's or master's degree in marketing, business, communications, or a related field is often beneficial. However, practical experience and skills are highly valued.

• An appreciation for cultural differences and the ability to adapt marketing strategies to align with local preferences and customs.

• Previous experience in adapting marketing materials for different regions, including language localization and cultural nuances.

BENEFITS

Work-Life at #TeamTeleport

• Hot desks - On site work with flexible workspace arrangement and provide you with a change of scenery maybe in a quiet area.

• Unlimited training -You will have access to a wide range of learning resources including Notion!

• Ditch the Suit & Tie - Be comfortable as you are, express your inner Fashionista… as long as it's not a birthday suit!

• Vacation and time away - Sometimes you need to recharge and come back energized! That’s why you will get 90% off flights to destinations within AirAsia's network, 10%-15% discounts on selected eateries at KLIA2.

• Growth opportunities - We embrace and take on opportunities to learn and grow at Teleport as we reimagine the way we do things. Yes, we meet the challenge head on as a team, and we celebrate together with you when you succeed and reap the rewards when the hard work pays off!

The Service Manager provides leadership and oversight of the Service Department. They also work closely with the Country Manager and Sales team to promote and grow RSS market share, sales and profitability. The candidate has management responsibility for the back-office operations staff, workshop facilities and Field Service Engineers.

• Rotork Site Service (RSS) Financial responsibility inclusive of reporting accuracy, forecasting, utilization, profit and loss, and business planning
• Achievement of budgeted / forecasted growth targets
• Promote a solutions-oriented mindset (beyond product) throughout Rotork and with clients, and expand on current capabilities to deliver valued services which will differentiate RSS from the competition. i.e. any brand repair, network integration, subcontracting, asset management, etc
• Develop subordinates for current and future RSS needs and to support the development beyond the current skillset
• Lead, manage and motivate the team through performance reviews, to ensure maximum accuracy, efficiency and utility within the territory
• Manage projects within the Service Department, including the workshop and retrofit areas, using the Company’s processes and procedures to meet turnover, cost, profit and agreed budget goals
• Function as an integral part of the site management team reporting into the Country Manager
• Work to develop improved methodology, processes and shared best practices
• Ensure that departmental resources are properly planned and coordinated and that customer needs are met as time and cost effectively as possible. This includes ensuring the timely arrival of materials required to perform service work
• Drives utilization to meet corporate expectations while controlling overtime
• Ensures sales opportunities are handled timely and properly to assist the sales team in order conversion for project or day-to-day service work
• Utilizes local and corporate KPIs and metrics to drive performance and meet the goals
• Performs initial reviews of customer service contracts, master service agreements, etc. for compliance with our terms and conditions
• Ensures that the service team comply with all Rotork health and safety policies and procedures together with the applicable legislation in addition to the adherence to health and safety policies and procedures applicable at customer sites
   

Job Purpose:

• The SSM is the main interface between the Company's Customers and Suppliers including the end customer of the Partner. BDM is responsible for business expansion & execution of the suppliers' strategy. The SSM is responsible for the complete sales cycle with an aim to maximizing revenue, Net Gross Profits and Customer satisfaction by developing deep relationships with key people in the supplier organization, partners and end customers. Will be responsible for handling suppliers independently clearly focusing on delivery top-class value-added services.

Responsibilities:

• Create, Develop and implement supplier and vendor specific initiatives
• Channel Partner and Vendor engagement
• Execution - Credit management, Order processing, AR Collections
• Operational excellence - pipeline management, forecasting and inventory management

Knowledge, Skills and Experience:

• >8 to 10 Years of relevant work experience is required.​

Education and Certification:

Required Education:

Preferred Education:

Working Conditions:

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

Don’t meet every single requirement? Apply anyway.

At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!

Role Summary

GVRN (“Govern”) is an automated back office solution for web3 organisations. We help founders with everything from incorporation, accounting and fundraising to the decentralisation phase of the organisation such as token generation events, setting up of a DAO and ongoing governance. In this role you will be responsible for business development, sourcing new leads, onboarding and managing B2B customer relationships.

What you can expect to work on:

• Lead sales strategy and execution for all clients
• Develop market and competitive assessments to identify and drive new opportunities
• Develop new relationships with sales multipliers (eg. VC funds and accelerators)
• Build processes for top-down reachout, onboarding, activation, and expansion
• Support management in preparing sales forecasts and KPI reporting for use in organisational planning, financial forecasting, budget setting and strategic planning
• Assess the needs of our clients and gather feedback to improve upon existing products/services
• Work collaboratively across teams - including Engineering, Product and Marketing
• Eventually manage, inspire, and motivate a client-facing and high-performing team as the company scales

Skills and Qualifications:

• 2+ years of relevant experience gained in a B2B sales role targeting startups 
• Outstanding presentation and communication skills
• Excellent problem-solving and analytical skills 
• Strong focus on operational excellence and able to build processes from scratch
• Passionate about web3

Team Summary

The Client Incentive Operations (CIO) team manages incentive contracts with financial institutions and clients by assessing the appropriate accounting treatment, monitoring contract performance and making payouts as per contractual obligations.

What a Finance Manager does at Visa:

The Finance Manager, Client Incentive Operations, reports to the Senior Director and will serve as a key member of the Client Incentive Operations team.  This role will take a lead in the cluster and will partner closely with the Finance Business Partner to provide greater value to Sales and other stakeholders.

Contract Administration

• Review of contractual obligations and commitments for complex incentive contracts and build such computations into the incentive computation system
• Review of contractual payments in accordance with the terms of contracts
• Provide guidance to stakeholders on complex deal structure
• Act as an approver role for incentive adjustments and payments
• Ensure compliance with Visa’s accounting policy, US GAAP and SOX controls and timely and accurate accounting and reporting
• Champion the creation and maintenance of high standards of financial discipline and accountability within the geography
• Responsible for assigned reports or deliverables.
• Own performance metrics and drive efficiencies through automation and improvement of business processes

Business / Team Engagement

• Effectively translate technical accounting treatment and financial analysis to stakeholders to ensure full understanding of contractual language
• Partner closely with Finance Business Partners to provide support to all stakeholders in the cluster
• Collaborate with Sales, Finance Business Partners, Client Contract Management, Legal and other stakeholders as needed on contract structuring
• Foster a collaborative team environment and provide effective coaching and mentoring to more junior team members

Project Management

• Drive process improvements and streamlining projects and initiatives
• Spearhead ad hoc projects to further improve the overall performance of the team and processes

Why this is important to Visa

Client Incentives are a strategic leaver used to win and maintain Visa revenues.  They also form a material component of our Revenue and Balance Sheet.  Efficient and effective processes and systems are key to delivering this strategy and meeting our SEC reporting requirements. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Job Summary

The incumbent will be part of a larger team within the IFF department in providing seamless and customer-focused solutions to support the achievement of business objectives.

What you will be doing

·       Carrier Management

·       Negotiate buying rates to ensure profitability of business

·       Manage the purchasing performance tool within the Department

·       Optimize profitability: Control of bookings through a cockpit, re-purchase when opportunities are identified

·       Escalation points for final validation of DMP (BOLLORE rates approval platform)

·       Work on yield improvement solutions

·       Validation of input for tender bidding

·       Establish guidelines for pricing and procurement in alignment to Middle Office direction

·       Work closely with the sea freight planning team to define and formalize the booking instructions (Routing, Carrier, Schedule) according to customer’s constraints and MO Solutions’ strategy

·       Preform cross-functional collaboration (Business Units, internal customer and pricing) to meet with required information including: Transport mode, price, and transit time

·       Monitor price movements and seasonal price fluctuations

·       Analyze and report on monthly business performance (at GM meeting)

·       Weekly report on vendor management and tasks activities to Head of Sea Freight

·       Design solutions for new products / line by building product strategy with General Manager – Sales

·       Support Vertical / KA managers in marketing / pricing evaluation with economic analyses

·       Provide guidance and correct errors in the company’s internal pricing platform

·       Conduct interviews and recruit junior staff

Team Management

·       Ensure and monitor team compliance to the Bollore’s Code of Conduct and Company’s regulations

·       Ensure team understanding and implementation on Bollore’s Value in daily work behaviors

·       Plan and monitor team performance including give coaching and counselling needed to deliver expected outcomes

·       Plan and monitor team development together with HR Division

·       Ensure updated Job Description availability for the team by coordinating with HR Division

·       Ensure all changes in Department / Section communicated properly to the team

·       Provide support and expertise to MO Operations when needed (e.g. specific quotation requirement)

The successful candidate

·       Bachelor’s degree requirement with min. 10 years of Seafreight experience

·       Minimum 5 years of experience in a fast paced and dynamic multi-cultural MNC environment. In Freight-forwarding or Logistics industry will be a plus.

·       Understanding of margin (yield) management

·       Good relations with carriers

·       Resourceful, result oriented and able to work under pressure

·       Excellent organizational skills

·       Good inter-personal skills, able to communicate precisely and effectively

·       Motivated, driven and result-oriented

·       Able to work well in a team as well as independently

·       Meticulous, analytical, and able to multi-task in a fast-moving environment

·       Highly initiative

·       Intermediate Access skill preferred

·       Export Excel skills such as V-look up, macros, pivot tables, is statement, VBA, and ability to create complex formulas and models

·       Good Command of written and spoken English

EBC Group, a globally recognized financial services provider, is seeking a talented and dynamic Sales Business Development Manager to join our team. As the Sales Business Development Manager, you will be responsible for identifying and developing new business opportunities to drive revenue growth and expand our customer base. You will work closely with the sales and marketing teams to create and execute strategies to achieve sales targets and meet business objectives. This is an exciting opportunity to make a significant impact in a fast-paced and innovative industry.

Responsibilities

• Identify and prospect potential clients and develop new business opportunities
• Build and maintain strong relationships with clients, partners, and stakeholders
• Understand client needs and tailor solutions to meet their requirements
• Collaborate with internal teams to develop customized proposals and presentations
• Manage the end-to-end sales process, from lead generation to contract negotiation and closure
• Keep updated on market trends, competitor activities, and industry developments
• Analyze sales data and generate reports to track sales performance and identify areas for improvement
• Participate in sales meetings, conferences, and industry events to expand network and enhance brand visibility
• Meet and exceed sales targets and contribute to the overall growth of the company

• Bachelor's degree in Business Administration, Marketing, or a related field
• Minimum of 5 years of experience in sales or business development
• Demonstrated success in identifying and closing new business opportunities
• Strong network of business contacts and relationships with key industry players
• Excellent communication and negotiation skills
• Ability to understand client needs and develop tailored solutions
• Strong analytical and problem-solving abilities
• Self-motivated and driven to achieve targets
• Experience in the financial services industry is preferred
• Willingness to travel for client meetings and industry events

Location: Central

• Oversee the Marketing and CRM team, offering support and coaching to accomplish assigned tasks effectively.
• Oversee allocation of resources and the marketing budget while taking charge of devising, executing, monitoring, and evaluating the marketing plan's outcomes. Drive lead generation for sales and purchases and spearhead enhancements and improvements in marketing strategies.
• Manage the company's website, social media, and mobile app maintenance, ensuring alignment with set standards.
• Mentor and train the internal marketing and CRM team, working within budget constraints to maximize Return on Investment (ROI).
• Strategize and execute online and offline campaigns, activities, and launches to acquire and retain customers, while handling media, advertising, and PR to bolster brand awareness.
• Track and analyze results, ensuring compliance across all processes and maintaining showroom and marketing collateral adherence to company standards.
• Submit marketing forecasts, collaborate with internal and external stakeholders to achieve business objectives, and surpass expectations during principal audits.
• Enhance customer experience and touchpoints, deliver marketing presentations to stakeholders/principals, and negotiate with staff/vendors/suppliers.
• Plan marketing calendars in line with shifting market requirements, demonstrating adaptability, and arrange staff engagement sessions for effective team communication and collaboration.

• Degree in Marketing, digital marketing or related field
• Minimum 5 years of marketing-related experience, with experience in digital marketing
• Strong analytical skills
• Innovative with creative flair, resourceful, proactive, and a good team player
• Good interpersonal and communication skill
• Ability to work in a fast-paced environment and managing concurrent projects to meet deadlines
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M