Total 3,038 service centre manager job vacancies in Ang Mo Kio, North East

Well established Freight Forwarding Company Located in Changi Airfreight Centre

Working Hour : Mon-Fri 8.30am - 6pm

Saturday : Alternate Saturday Off

Job Scope:

* Arranging Breakbulk of shipments from Overseas & Prepare documentation

* Custom declaration permit declaration

*Arrange trucking and delivery of import cargo

* Any changes in Flight details or delay in arrival date will be made known to consignee via phone or email

*Ensure all cargoes are sent on good condition and if any damage shall report to Manager immediately

* Complete all necessary documents for Billing

Requirement:

* GCE "O" Level/ Diploma in logistics management or equivent

*1 year of relevant experiences

*Trade Net Declaration Certificate

We are a fast growing early childhood organization in Singapore and the region. You job responsiblities may evolve as the organization grows.

Job Responsibilities:

• Support the recruiting, on-boarding, and off-boarding of local employees across our school network including management of Corpass (CPF, salaries, employment passes, etc.).

• Track and report enrollment data across all campuses via our Student Management System.

• Collect and prepare financial reports across our Singapore school network.

• Manage the Early Childhood Development Agency (ECDA) web portal including:

- Letter of Notification (LON)

- Centre Management System (CMS)

- Preschool Search Portal (PSP)

Act as the market expert regarding Singapore specific compliance and licensure processes.

• Day-to-day point of contact for Heads of School regarding administrative functions.

• Participate in system improvement/ process improvement projects.

• Handle sensitive information in a confidential manner.

• Work with your manager on special projects that further our growth in Singapore.

Qualifications:

• Understand Singaporean policy regarding licensure of education professionals.

• 3+ years of experience working in education in Singapore (GCE ‘O’ Level) .

• Bachelor's degree.

• In-depth knowledge of the Early Childhood Development Agency (ECDA) web portal.

• Certified with L1/L2 or Leadership with ECDA

• Strong Microsoft Office Experience: hands-on experience with CRM (MS Dynamics) and Student Management Systems (e.g. illumine/Taidii) is preferred.

• Team player in a start-up environment, adapt and flexible in a fast-paced, team environment.

• Able to work independently with a strong sense of responsibility and self-motivation.

• Strong interpersonal skills, able to communicate proficiently and effectively at all levels of the organization.

• Good command of both spoken and written English and Chinese.

• Immediate availability is preferred.

• Legal working status in Singapore is required.

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Responsibilities

· Guarantee the service lead time and quality of repairs over time.

· Manage capacity (technical/non-technical resources) at each stage of the repair process, supported by a clear and shared decision-making process.

· Master the management of physical, system/ERP flows, and reports in order to identify any drift.

· Understand and anticipate the seasonality of the repair activity on different time scales based on repair and sales history.

· Develop skills and versatility of the technical resources available through appropriate training.

· Master the various mechanisms of the repair process (flow, work in progress, batches and transfer frequencies, priority management, date management, sequence of operations, standardization, etc).

· Ensure strict compliance with the application of the mechanisms (compliance with procedures, quality monitoring and technical guidelines according to defined standards).

· Identify opportunities for improvement and implement the corresponding improvement processes, including inter-market best practices.

· Ensure the maintenance of the workshop organization, as well as the facilities, equipment and tooling.

· Ensure daily monitoring of repair activity and performance (service rate, productivity and quality of repairs).

· Implement a decision-making process shared and understood by all teams to initiate the necessary corrective actions to maintain performance over time.

· Drive market communication across the decentralized network; work with local delegate(s) and monitor the activity of the network.

Requirement

· At least 10 years experience working as an After Sales Service Manager / Director.

· Ability to work independently and within a team - accountable for your own actions and able to act with both urgency and integrity towards both, personal and shared work goals.

· Desire and drive to always be learning.

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

Position Summary

Account Manager, Sales – Façade & Interior is tasked with bringing our diverse product range to the market by engaging with customers and identifying opportunities to win business and close sales through delivering technical solutions and superior customer service.

Functional Role

• Proactively identify and engage with key decision makers in our target market segments through delivering product presentations and providing technical advice and support.
• Plan and organize customer visits and provide efficient and professional response to customer enquiries and requests.
• Identify and generate sales opportunities through the development of new and existing accounts and deliver targeted sales on a monthly basis.
• Develop strong network of customers via regular contact and superior levels of customer service and attention.
• Develop a deep knowledge of the company’s products, applications and core markets via internal training (local and overseas).
• Provide regular reports on market activity, project pipelines and sales results.
• Develop and maintain a network of relevant contacts within the construction industry.
• To keep up to date in building technology.

Skills and Attributes required

Academic Qualification:

• Diploma/Certificate in Civil Engineering or similar.

Professional Experience:

• At least 5 years’ experience in technical sales / construction industry preferred.

Skills & competencies:

• Product Knowledge
• Knowledge of local construction regulation and requirements
• Organization skill & time management
• Knowledge in Office 365
• Problem solving & good communication skills

Company located in Changi Airfreight Centre

Working Hour : 8.30am to 6.00 pm

Key Responsibilities

* Clollabrate with Senior management to align airfreight strategies with overall company objectives.

* Respond to the client in time, work closely with internal teams, build relationships, and retain existing client accounts

* Ensure compliance with relevant regulations and industry standards

*Manage the shipments progress, database, and delivery clerance with transporter

*Provide guidance, training, and support to enhance teams' performance

* Build and maintain strong relationships with Clients, ensuring their airfreight needs are met

*Address and resolve customer concerns promptly

Requirement:

*Diplomat in Logistics or Business Afministration or equivalent

*8 years experience in freight forwarding industry

*Experience in Airfreight operations or Customer Service

Attachment Description

For the purpose of producing long-term financial success, the trainees should be able to boost sales and establish trustworthy client relationships.

Specific Responsibilities

1. Develop a growth strategy that places equal emphasis on monetary gain and customer happiness.

2. By research, find new markets and customer needs.

3. Schedule business meetings with prospective customers.

4. Promote the company's products and services by assuming or meeting the needs of the clients.

5. Make sure sales contracts are prepared in compliance with all applicable laws and regulations.

6. Examine the records for sales, revenue, bills, etc.

7. Provide consistent feedback and post-purchase support.

8. Build long-lasting relationships with your clientele, both present and future.

9. Transforming fresh personnel into successful sales representatives.

Technical Skills and Competencies

1. Lead generation

2. Planning and Development

3. Outstanding communication ability

4. Customer support

5. Team leadership

6. Sales and Negotiation

7. Knowledge in Gamification Techniques

This position is open for mid career individuals (Mature, 40 years and above).

Mid career individuals from any qualification level can apply.

1. Prepare shipping documents and shipments co-ordination with customers/vendors and service providers to ensure smooth operations.
2. Ensure all shipments documents are completed in order on time and accurate.
3. Provide necessary support to sales personnel such as sales order entry, invoicing and maintain good rapport with customers/vendors.
4. Co-ordinate with vendors on the incoming shipments.
5. Prepare the bank documents related to shipments under trade financing.
6. Co-ordinate with warehouse and sales/purchasing on the shipments.
7. Interact to build good commercial relationship with all customers.
8. Adhere procedures pertinent to the effective and efficient operation of the Customer Service Department.
9. Establish insights into customers’ needs and expectations, and provide inputs for product and service development.
10. Monitor programs and procedures to ensure on-time delivery, customer satisfaction and positive customer experience.
11. Establish in-depth working knowledge of the Company’s systems and processes and the logistics industry as a whole.
12. Deliver performance standards to meet service goals of the Company.
13. Explore feedback and reports to the Company regarding service failures or customer concerns.
14. Explore feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes.
15. Practice proper documents control and upkeep office cleanliness.
16. Any other duties as & when assigned.

- Carry out Equipment Preventive Maintenance/ servicing on site.

- Able to handle hand tools proficiently

- Mechanical or Electrical basic knowledge desirable

- C Class licence required to drive service van

- 5 day work week with work-life balance culture

- Able to communicate and write proficiently in English desirable

- Must have good team player attitude and able to work in a team environment.

We are looking for Field Service Specialists (Electromechanical) to join our team in Singapore.

The Electromechanical Specialist reports directly to the Service Manager and has responsibilities for the installation, maintenance, and troubleshooting of the woodworking machines for customers.

Pre-requisites:

• Diploma or bachelor’s degree from Electrical or Mechatronic Engineer background
• Knowledge and hands-on experience in installation and troubleshooting industrial machinery with PLC/PC controls and adjustable-speed drives.
• Proficient in the use of Microsoft Office, CAD, or similar application experience
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Able to work independently with minimum supervision and own initiative.
• Willingness to travel.

The Job:

• Technical after Sales support to external, but also internal customers as required by the Company.
• Provide high quality field services to customers in APAC region remotely or visiting customers' site.
• Coordinate maintenance service projects between Raute's delivery units and customers.
• Carry on field service work during installation, commissioning, planned service and on-call cases.
• Participate in FAT testing as needed.
• Participate in product and service product development.
• Follow-up and coordinate of spare part and maintenance service sales and co-ordination of service work schedule is also part of the job.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

• To perform BMS System service, maintenance
• A&A works, programming, engineering
• Service Maintenance
• Testing & Commissioning
• Any adhoc duties as assigned by superior

• Diploma/Degree in Mechanical Engineering
• Minimum 2 years of technical experience with knowledge in air-conditioning, chiller, ACMV or HVAC systems
• Resourceful with good analytical and interpersonal skills
• Strong communication skills
• Good team player with ability to lead and multi-task
• Possess Class 3 driving license will be an added advantage

Responsibilities

Oversee all project activities, including cost management, project schedule, staff development, site safety and security.

• Manage the day-to-day operational aspects of the projects and exercise a high level of independent judgment in the conduct of business responsibility with minimal supervision.
• Develop and submit progress status reports tracking work progress and cost, proposals, requirements documentation, and presentations.
• Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
• Responsible for project planning, quality control, risk management for project and site supervision
• Ensure site safety and prepare safe work procedure with Safety personnel
• Liaise with clients, consultants, sub-contractors etc
• Ensure the smooth completion of the project

Requirements

• Recognised Degree in Civil Engineering or its equivalent
• Minimum 10 years of relevant experience in the construction industry
• Independent, good analytical and interpersonal skills
• Only Singaporeans will be considered

Certifications

• Construction Safety Course for Project Managers
• Building Construction Supervisors Safety Course

Thank you for your interest. We regret to inform that only candidates who meet the above requirements will be contacted.

Job Description

Perform after sales service / surveys to customers by providing; steam trap survey, commissioning, trouble shooting, repairing and assembling service for wide range of products.

Key Tasks include:-

• On site and in house repair and service of mechanical and electronic-based products of the company’s product range.
• Ensure that field activities such as servicing, customer visits, steam trap surveys, plant audits, steam quality testing, preventive maintenances, troubleshooting, and commissioning are properly planned, organised, and executed to achieve maximum productivity and effectiveness.
• Help customers to optimise their steam systems in term of sustainability.
• Determine the improvements required, to bring about a high level of productivity and efficiency.
• Continually search for new prospects, to expand customer base within assigned area.
• Develop a full understanding of the allocated industrial base and be aware of the market activities and the competition within this segment.
• To work with sub-contractors and vendors on service-related jobs.
• Troubleshoots and repair product, application faults.
• Calibration of instruments.
• Assembly and set up of specific products for delivery.
• Evaluation and inspection of spare parts supplier and quality of product workmanship.
• Any other related task assigned

Job Requirements

• Candidate must possess at least a Diploma Degree in Engineering (Electrical/Electronic), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical) or equivalent.
• At least 3 to 5 year(s) of working experience in the related field is required for this position.
• Excellent communications skills (verbal and written) with the ability to communicate and reason with people from diverse backgrounds.
• Proficient in MS office
• Computer ability in Auto CAD or SolidWorks program will be an advantage.

As a Complex Project Manager in IBM, You will
• Be responsible for successful delivery of IBM's largest and most complex SAP Implementation, System Integration and Migration / Modernization client commitments.
• Possess through the experience and understanding on SAP Implementation, Migration, S/4 HANA Upgrade, Cloud migration, RISE Implementation and migration.
• Manage client engagements, ensuring delivery of SAP solutions for complex IT, business and client requirements.
• Responsible to understand the SAP solution, architecture and implementation methodology.
• Responsible for leading a project team in delivering a SAP solution to the client with overall performance responsibility for managing scope, cost, schedule, and contractual deliverables, which includes applying techniques for planning, tracking, change control, and risk management.
• Be responsible for managing all project resources, including Global Delivery resources, vendors and subcontractors, and for establishing an effective communication plan with the project team and the client. They provide day to day direction to the project team and regular project status to the client.
• Manages the project work plan and holds the team and project resources accountable to variances in budget and hours.
• Possess thorough understanding of SAP solution estimation, SOW, letters of agreement, master service agreements, staffing model, average bill rates and cost structure by level.
• Oversees schedules and budgets to ensure goal attainment.
• Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate.

Your Role and Responsibilities :

You are someone we are looking for if you have the following expertise:

• Experience as a Complex SI Project Management Professional
• Experience in SAP Implementation, Migration and Upgrade.
• Strong experience in Cloud migration (RISE)
• Experience in managing custom application development projects.
• Strong experience in charge of the start to finish delivery of projects
• Accountable for delivery of projects of a high quality, within the budget and agreed timeline
• Plan and manage project scope, schedules and resources on the project
• Identify, assess and manage the risks of the project and take appropriate actions
• Effectively manage the diverse team of stake holders

Desired Background:

• At least 10-year experience with SAP Implementation, Migration Services, Application Modernization.
• Strong experience managing complex SAP program, integrated test and QA projects
• Strong communication, analytical skills and a customer service orientation
• Extensive project management experience and proven skill to ensure that project objectives and goals are met within agreed upon time, scope, resource, budget and quality requirements
• Supports the financial performance of assigned business areas.
• Report and communicate project successes, risks, and status to leadership and stakeholders
• Enforces compliance of project management methodology and deliverables
• Experience directing the work of others and coordinate diverse cross functional teams

• 5 Days
• 830am - 530pm
• $5000 - $7000
• Tuas

Job Description:

• Leading and overseeing full spectrum of HR activities including but not limited to talent acquisition, management and retention, performance management, training and development, compensation and welfare, HR budgeting and payroll, statutory/regulatory reporting, employee work pass matters;
• Provide day-to-day support of HR operations;
• Review, upgrade, and develop HR policies to support the business as it grows;
• Partnering with management and working independently to deliver impactful HR/people initiatives and employee engagement to drive retention of the team and support growth;
• Document management - contracts, agreements, HR-related employee letters, work permits, etc;
• Manage payroll and administer Compensation and Benefits of employees;
• Keeping abreast of, and implementing where appropriate, employment legislation and HR best practices.

Requirements:

• Bachelor's degree in human resources, business administration, or similar.
• A minimum of 3 years of experience in HR especially construction industry.
• Excellent computer skills and experience with Payroll, and HR management software.
• Full understanding of HR legislation, policies, and procedures.
• Excellent understanding of HR evaluation metrics and methods.
• Good knowledge of recruitment practices and techniques.

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

A. Overall Purpose Of The Job

Responsible for development and implementation of sourcing initiatives. Manage the incoming RFQs / RFPs to provide the required information in a timely, competitive, and qualitative manor. Develop and implement new sourcing and purchasing strategies for the region.

B. Key Responsibilities

• Responsible for the development and implementation of strategic sourcing initiatives for MedSupply International (APAC) from stakeholder needs analysis to supplier management.
• This role will have a particular focus on, but not limited to, medical products, e.g., Pharmaceuticals, Medical Consumables/Devices and Medical Equipment.
• Help introduce and manage alternative sourcing methodologies for MedSupply International (APAC)
• Develop and implement purchasing strategies.
• Responsible for timely and accurate RFQ process.
• Manage daily purchasing activities, working closely with the procurement team.
• Manage supplier relations and negotiating contracts, prices, timelines, etc.
• This role requires partnership and collaboration with other business units, Quality Assurance, Operations Finance, Pricing, Product Marketing and Sales functions across a varied cross-matrix organization to win new business or retain existing business.
• Propose and implement new ways of conducting business more effectively.
• Other Duties as assigned

C. Job Profile

Required Skills and Knowledge

• Solid understanding of strategic sourcing business practices with strong negotiation skills.
• Knowhow of how healthcare tender business runs.
• Experience in working closely with Global Healthcare organizations with be beneficial.
• Technical knowledge of medical product, eg, Medical Consumables and Equipment
• Knowhow of how RFP to RFQ events are organized, managed and concluded;
• Knowledge of inventory processes, BOM set up and MRP logic.
• Strong problem solving and analytical skills.
• Excellent time management and project management skills.
• Ability to successfully manage numerous projects/tasks simultaneously.
• Previous experience in managing personnel.

Required Competencies:

• Working with People: Demonstrates an interest in and understanding of others; Adapts to the team and builds team spirit; Recognises and rewards the contribution of others; Listens, consults others and communicates proactively; Supports and cares for others; Develops and openly communicates self-insight.
• Innovation: Proactive, generates creative solutions, uses different approaches to resolve issues, generates ideas for improvement, takes productive action without being asked.
• Pressure Tolerance: Maintains performance under pressure, manages stress, identifies ways to reduce work stress, uses appropriate coping mechanisms.
• Communication: Actively listens, checks understanding, uses language and tone appropriate for the audience, expresses ideas clearly and logically, builds rapport, and manages the emotions of self and others.
• Solution Oriented: Effectively sets and achieves realistic goals, can monitor own progress and assess quality, develops and follows action plans, seeks feedback and modifies accordingly.
• Planning & Organisation: Plans and prepares for future events, able to formulate clear and structured plans, effectively prioritises tasks and bandwidth, establishes milestones and sets realistic expectations of themselves.
• Adaptability / Flexibility: Successful performance in changing environments, positive attitude to change, willing to use new techniques, modifies behaviour successfully in response to change.
• Be able to walk the extra mile to make the vision of organization a big success.
• Excellent numeric, written, and oral communication skills.
• Excellent presentation skills.
• Strong IT skills and experience with MS Office suite, SharePoint and any other Sourcing/ERP/Procurement environment.
• Ability to work in a multi-lingual, multi-cultural environment where consensus is the norm.

Required Work Experience:

• Successful track record of strategic sourcing to support business growth and product development, preferably in a global or regional environment with minimum 2+ years.
• Ideally, background in medical equipment, device or pharmaceutical sectors; past exposure to contract negotiation and drafting to support global Sourcing agenda.
• Experience in strategic sourcing including driving successful implementation of strategies as well as provide tactical level support.
• Work exposure in international environment: successful track record in working across cultures

We are looking for Service Manager to join our team in Singapore.

The Service Manager reports directly to the Head of Service APAC and has responsibility for service operations in Asia and China Markets, excluding Indonesia.

Pre-requisites:

• Bachelor’s degree or relevant experience in Engineering, After Sales Service or Business Development
• Strong customer orientation and mindsets
• At least 5 years’ experience in global supply chain management or management of Service business
• A proven track record in mechanical engineering, especially in plywood or other wood processing industries would be an advantage.
• Proficient in the use of Microsoft Office, D365 (ERP), AutoCAD or similar designing applications
• Spoken and written fluent English is a must. Chinese and Malay / Bahasa Indonesia as working language as well as experience from plywood or other wood processing industries are added advantages.
• Sales-driven, proactive, and able to work independently.
• Strong interpersonal qualities including leadership, teamwork, integrity, and respect.
• Ability to manage own work but also teams at customer sites.
• Interest in expanding skills base to include cross-training in other applications.
• Willingness to travel.

The Job:

• Accountable for service sales development in his/her territory.
• Accountable for and lead the local Technology Service team and After Sales service operations.
• Coordinate and manage the local service team tasks and resource allocation (projects and service)
• Collaborate closely with market area sales team and other local and global Services business lines and Business units
• Participate Service Strategy development and implementation of the appropriate long-term strategies.
• Report of service activities to line manager and present during global service team meetings
• Capable of identifying and implementing business opportunities: Sales and Service-related opportunities for service agreements, spare parts agreements, digital service agreements, field service agreements, organize meetings with potential customers, etc.
• Develop long-term relationships and understanding of the unique needs of customer's operations to successfully maximize the entire life cycle of Raute equipment.
• Operational developments and management of the supply chain for the Service business.
• Actively identify and promote spare parts for customer's needs and support to prepare quotations.
• Support Project Managers with project executions
• Assist with customer enquiries efficiently and provide professional customer service.
• Follow up on customer satisfaction related to all services, evaluate, and analyze feedback and report to HQ.
• All other duties as assigned.

Our Offer:

• Be part of growing and well recognized service team of the technology leader for plywood and LVL industry.
• Great opportunities to grow according to personal objectives and capabilities in an international organization.
• Comprehensive training for the wood processing technology.
• Relaxed organization and supportive team.
• Competitive remuneration package.
• Work Travel Opportunities

NETS Solutions

NETS Solutions is NETS’ wholly owned subsidiary. It develops payment infrastructure and transaction processing solutions for central banks, banks and clearing houses in Singapore and the region.

Position Overview

The Test Manager will work across all projects, having responsibility for the management, development and delivery of testing capability into projects that are managed across platforms. The incumbent will prepare and review test cases based on the technical specifications and overall project deliverables. He/she will prepare the overall project test strategy, manage and track all testing activities, as well as providing the project support throughout a software development life cycle project. He/she will also be in charge of ensuring quality testing/quality assurance of project delivery. He/she will be working in a collaborative environment with cross-functional teams.

Key Responsibilities

The incumbent is expected to perform the following:

• Define, execute and monitor the overall project test strategy. Keeping overall track of the scope of testing by measuring the test progress and evaluating the results
• Ensuring alignment to existing organization processes and project management framework
• Prepare and maintain test specifications and test scripts (test scope, test scenarios, test conditions, test cases, test data and traceability matrix) as per the Functional Specifications and timeline
• Review test specifications, test scripts and test results. Execute test cases, regression tests and confirmation tests according to test plan
• Be the single point of contact (internal and external) for all test related matters and issues
• Execute follow-up test to ensure software defects/issues are resolved
• Manage testing activities i.e. test plan preparation, traceability matrix preparation and update, test cases generation and execution, test results and test report review
• Manage, track and ensure proper closure of defects detected during testing
• Provide regular updates to reporting manager on status of assignments and arising matters
• Update the relevant documentations related to the project/change appropriately
• Implements and enforces new processes and procedures with an ability to simplify testing through automation and innovation
• Ensuring adherence to all relevant policies and procedures as per the project management framework. Demonstrates a good understanding of risk awareness and compliance issues to minimize project, business, operational and reputational risk
• Working with cross functional teams like project team, operations, technology/IT partners and adopting a collaborative approach that supports the project and departments objective

Requirements

• Degree/Diploma in computer science or equivalent area of study
• Good understanding of test methodology and experience in a SDLC (software development lifecycle) project implementation process
• Minimum 10 years’ experience in testing, preferably within a banking/financial services environment
• Knowledge and hands-on experience on Project Management, Functional and Non-Functional testing and Defect Management
• Strong oral and written communication skills with all key internal and external stakeholder to ensure test plan, strategy and QA plan is understood and implemented as per plan
• Strong analytical and problem solving skills
• Ability to work under pressure and to handle tight deadlines
• Good team player and positive working attitude
• Self-motivated, self-starter and fast-learner with ability to work independently and within a team

Recuiting spray painting workshop manager. Organizing and directing the work of participants in a workshop. Setting the agenda, organizing the work space, distributing materials, and generally facilitating the workshop. Maintaining order and enforcing the rules of the workshop. Supervising all workshop activities, especially after paint work result. Providing on-the-job training as well as coaching and mentoring to mechanics and helpers.

• Lead and Manage Customer Service Team (~ 15 to 20 members) under Assistant Customer Service Manager.
• Initiate and Manage Continuous Improvement Activities.
• Support data processing and analysis on inventory data / transaction data.
• To prepare relevant documents and participate in customer audit with operation team and quality team.
• To receive any escalations from existing customers; Conduct second-level fire-fighting upon receiving any complaints.
• Compile the relevant specification with operation team for any purchasing / sourcing.
• Communicate and liaise with procurement team for any operational supply, equipment.
• Assist Customer service Manager overseeing the operations under customer service functions.
• Attend to customer’s enquiries & complaints when required.
• Ensuring the smooth operation & cooperation with the team members.
• Monitoring customer service members, coordination & improvements.
• Participating/executing in costs reduction exercise so as to achieve cost optimisation for Customers and the Organisation.
• Identify/Engagement in new system implementation to actualise functions for each process. (Productivity improvement).
• Attend and facilitate customer monthly meetings.
• Prepare meeting minutes and verify KPI report before presenting in monthly meeting with customer.
• Verify the billing summaries prepared by the Customer service officer.
• Verify the billing reports to our customers as well as service agreements.
• Keep any operational documents properly.
• Immediate reporting to direct superior upon any irregularities

Job Requirements:

• Proven experience in Customer Service or a customer facing role within a B2B.
• Analysis of customer requirements and discussion with the internal team.
• Mature, self-motivated and able to work independently.
• With 3 to 5 years experience as a warehouse customer service Executive under any global LSP companies.
• Basic knowledge / experiences on warehouse management systems and documentation.
• Able to speak, read and write English upon directly communicating with customers or / and appointed vendors.
• Experience on Documentation such as checklists, temperature / RH reports.
• Able to compile KPI reports periodically.
• Able to verify the billing reports to our customers as well as service agreements.

Job Description

MusArt Co-Create is a collaborative workspace catering to music and art professionals. Within our premises, we host the Kids' Philharmonic Orchestra (KPO), an exclusive orchestra for young musicians aged 6 to 17. These talented individuals have opportunities to showcase their skills through live concerts with a ticketed audience or professional livestream services facilitated by our in-house engineer and crew. MusArt Co-Create actively supports freelancers, private music, and art practitioners by providing dedicated workspaces, facilities, management support, and developmental strategies. We encourage these practitioners to establish their businesses within our dynamic space, fostering resource-sharing among diverse individuals and groups. The selected candidate for this position will also play a crucial role in operational tasks, including rehearsal preparation, maintenance of records for musical compositions and instruments, and overseeing the rental of studios and co-working spaces, among other operational responsibilities.

The Job:

• Oversee day-to-day operations, including scheduling workspace bookings
• Liaise with parents, teachers, partners and stakeholders
• Develop and implement new Standard Operating Procedures (SOPs)
• Drive new enrollment for students and music teachers through sales and marketing campaigns Manage budgets and invoicing
• Strive for outstanding customer service to cultivate lasting relationships and secure performance opportunities.

DOF is a leading provider of integrated subsea project and marine services to the global offshore energy market. Operating since 1981, we are proud of our ability to seamlessly deliver multi-discipline services from a single company. It is the unique combination of expert marine and subsea project teams deployed on owned and operated assets that set us apart from competitors. In addition, our resources and assets are located within all the major offshore energy hubs around the world.

The global fleet of 62 vessels, operates in three segments of the offshore services market: PSV (Platform Supply Vessels), AHTS (Anchor Handling Tug Supply Vessels), and Subsea (Subsea Vessels and Subsea engineering services). Seven vessels currently comprise the Regional Asia Pacific (APAC) Fleet.

This is a permanent position, based in Singapore, accountable for managing our offshore crew in the APAC region. The position reports to the APAC regional management team, with functional reporting to the Norwegian/Atlantic Corporate Headquarters.

Primary Purpose:

As Crewing Manager you will ensure the regional APAC Fleet and Offshore Projects are crewed with a team of highly competent and engaged Marine and Subsea Project crew. Leading a skilled team, you will ensure all offshore personnel deployed on the fleet have the required experience, qualifications, competence and medical fitness to safely deliver high quality offshore operations. Part of your existing skill set will be the leadership ability to maintain the positive, high performance and strong safety culture onboard our vessels.

Role and Responsibilities.

The Crewing Manager will:

• Lead, direct and support the Asia Pacific Crewing Team to ensure our crew travel safely, on schedule, and in accordance with the respective local government requirements in the Asian countries we operate; ensuring up to date compliance with visa, work permit, medical and flag state requirements.

• Manage, mentor and support the APAC Crewing team, including team capability development, resource planning and work allocation; ensure the team is adequately resourced and productivity is maximised to effectively meet project, client and operational needs.
• Be responsible for Subsea and Marine crew competence and capability development and ensure safe manning and compliance with STCW, the Marine Labour Convention 2006 (MLC), Charter Party, Flag state, codes and standards as applicable.
• Interface with Project Managers/Vessel Masters/Superintendents and communicate project and client crew competence requirements; training matrix; schedules and logistics needs to the Crewing Team.
• Communicate regularly with the Vessel Masters to discuss and manage all crew matters including, crew training and competence requirements, crew performance and development and to ensure and maximise crew well-being and mental health.
• Be responsible for resolving swiftly, respectfully and fairly any crew disciplinary and grievance matters.
• Oversee the recruitment of both Casual Subsea Project Crew and Marine Crew; be involved in the recruitment and selection of Senior Permanent Marine Crew.
• Ensure effective implementation and compliance of DOF’s crewing systems, processes and procedures.
• Oversee the Crewing System, ensuring that it is developed, maintained, accurate and up to date, to meet regional needs.
• Responsible for the cost control and cost optimization of the Crewing Department’s budget.
• Maintain professional and industry networks and mutually beneficial relationships with Unions across the APAC Region.

• Proven track record of success in a similar role.
• Leadership skills and substantial experience in international crewing in the Offshore Energy Sector.
• Conversant with both Maritime and Offshore Energy Industry codes and legislative requirements.
• Tertiary Qualifications are desirable, but not essential.
• The personal attributes that would support success in this role include resilience, an ability to work under pressure and with constantly changing schedules and time constraints, a leadership style that helps others to develop and perform, strong listening skills and a passion for continuous improvement.

Our Crew Manager will receive:

• Competitive salary package.
• Flexible work options.
• Great company culture and working environment.
• Support from an international and local team.
• Leadership development and mentorship.
• Access to our Employee Assistance Program.
• The opportunity to work in a safe environment, where all are treated with dignity and respect.

Please apply by submitting your CV and a one-page cover letter which specifically outlines why you believe you are suitable for this role, using the link below. Please note, applications without a supporting letter will not be considered.

Applications close COB Sunday 18 February 2024. Shortlisting and interviews may be conducted prior to the closing date, we encourage you to apply as soon as you are able.

DOF is an employer who embraces Equal Opportunity and promotes diversity in our workforce. We encourage People of all ages and backgrounds to apply.