Total 5,803 service operations manager job vacancies in Jurong East, North East

Salary: Basic $4,000 - $6,000 + commission (after probation) + VB

Time: By duty roaster, 6 days per week
if Mon - Sat, it'll be 11am - 8pm
if Sun, it'll be 10am - 7pm

Location: islandwide as th hiring manager will refer to the candidate's residing area

Responsibilities:

1. Operational Management: Oversee the daily operations of the branch, ensuring compliance with company policies and regulatory requirements.
2. Sales and Performance: Drive branch performance by setting and achieving sales targets, optimizing resources, and analyzing performance metrics.
3. Team Leadership: Lead, coach, and mentor branch staff to ensure a cohesive and high-performing team.
4. Customer Service: Ensure the branch delivers exceptional customer service, addressing customer concerns promptly and professionally.
5. Risk Management: Identify potential risks and implement strategies to mitigate them.
6. Financial Management: Oversee the branch's financial activities, including budgeting, forecasting, and reporting.
7. Community Engagement: Represent the company in the local community, building relationships and promoting our brand.

Requirements:

1. Minimum of a Diploma in Business, Finance, or a related field. Higher qualifications will be advantageous.
2. Minimum of 5 years of experience in the financial services industry, with at least 3 years in a managerial role.
3. Strong understanding of lending processes, products, and regulatory requirements.
4. Proven track record of driving sales and meeting performance targets.
5. Excellent leadership and team management skills.
6. Strong analytical, problem-solving, and decision-making abilities.
7. Exceptional communication and interpersonal skills.
8. Proficiency in relevant software and tools.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Job Description:

- Lead a team of minimum 10 personnel

- Provide instant maintenance support and advises to on-site customers

- Capture failures trends and analysis, providing immediate maintenance solutions where possible

- Gather of lessons learnt, improvement and feedback from customer and attend to customer’s reported in-service Feedbacks (incidents)

- Make Post Design Services suggestions to management on any Potential Design & Reliability issues

- Advise customer to adopt the correct maintenance procedures

- Provide an immediate update and information on critical and catastrophic failures

- Create Management awareness with precise failures defects analysis. Immediate remedial actions and improvement and conduct Investigations on customers’ feedbacks to provide solutions.

- Ensure appropriate knowledge transfer to relevant technician.

- Communicate Customers’ feedback and requirement for timely response.

- Any other tasks been assigned

Job Requirements:

- Degree in Mechanical, Electrical or Electronic Engineering with minimum 5 years of experience in Automotive MRO industry is preferred

- Proficient in reading schematics and part drawing

Job Summary

Gradiant Corporation and its operating subsidiaries provide sustainable solutions for complex water challenges. With a portfolio that includes patented desalination, brine minimization and other water recycling systems, Gradiant is globally recognized for innovative technologies that reduce the total cost of treatment and minimize the impact on the environment from industrial processes. Established in 2013 at the Massachusetts Institute of Technology (MIT), Gradiant is headquartered in Boston with offices and partners across the globe. Visit www.gradiant.com for more information.

Gradiant Corporation is an equal opportunity employer, offering a friendly workplace, competitive compensation and benefits.

Essential Job Duties & Responsibilities

Gradiant is looking for an Insurance Manager who can manage and review all corporate, business and project insurance policies globally to ensure the insurable interests of Gradiant’s global operations are protected. The major job duties and responsibilities are below:

Insurance Operations

• Function as an intermediary between Gradiant’s subsidiaries and broker(s), by reviewing and critically assessing the Gradiant's insurance needs on a timely basis to ensure risks are transferred while creating potential cost savings for the company.
• Strategize insurance requirements and streamline claims protocols and procedures for Gradiant global operations.
• Run the procurement process and ensure timely renewal of all annual corporate and business insurance policies globally (e.g. professional indemnity, workers compensation, comprehensive general liability, marine cargo, directors and officers, travel, business interruption, property all risk, auto liability).
• Run the procurement process for project specific insurance policies and provide timely support to sales and proposal team and project manager(s) for insurance terms review, cost estimation and insurance placement.
• Lead the compilation and preparation of underwriting materials when required during insurance placement.

Contract Insurance Reviews

• Review and identify issues in policy wordings.
• Timely review of all contracts to ensure terms and conditions agreed within the contract are covered by existing insurance covers available and propose amendments to bring contractual liabilities under existing insurance covers. If required, additional insurance has to be put in place in order to carve out onerous

Claims Handling

• Ensure all claims are filed timely.
• Maximize and expedite the recovery of claims by working closely with brokers, loss adjusters, insurers and internal stakeholders.
• Business Partnering
• Provide training to key stakeholders (e.g. project managers, commercial managers) in ensuring potential insurance claims are submitted timely.
• Data Analysis and Loss Prevention
• Identify loss trends and severity of losses and recommend appropriate corrective actions in loss avoidance and mitigation.
• Reporting
• Compile claim statistics and reports to management periodically

Skills/Experience/Education Required:

• Degree in Engineering/Business/Insurance
• 6 to 8 years of experience working in insurance industry with relevant industry experience in industrial and/or municipal water/wastewater treatment.
• Familiarity with insurance policies common in the construction industry, like professional indemnity, construction all risk/erection all risk, marine cargo, comprehensive general liability, products liability, auto liability, property all risk, workers compensation, employers liability.
• Well versed with insurance terms and conditions, common endorsements/exclusions, typical costs of different insurance policies so as to be able to fully negotiate with brokers and underwriters during insurance placement exercise.
• Able to work with various subsidiaries globally and across various functions (legal, finance, HR, project, sales, proposals) to compile information requested by broker/underwriter that best represents business risks.
• Meticulous, self-driven & pro-active, with initiative to work independently or in a team. Highly adaptable to dynamic work environments.

• Work closely with customer service on job arrangement
• Plan and set priorities for daily activities efficiently, including:
• Daily operation staff and fleet (heavy vehicles) deployments
• Oversee the submission of name list and other documents for pre-job clearance
• Arrange and co-ordinate with trailer & crane subcontractor, if necessary
• Ensure that all job requirements are properly arranged and clearly disseminated to the relevant stakeholders
• Monitor daily jobs completion, ensure that all jobs are completed on time and up to service standards
• Monitor drivers’ movement through GPS Tracking System
• Oversee job documentation including DO and job related safety documents, ensure that these documents are handled properly
• Coordinate with warehouse for all incoming and outgoing cargo
• Arrange drivers for purchasing/collecting of materials/equipment
• Work closely with other controller for efficient coordination of jobs arrangement
• Arrange manpower for any safety findings rectification
• Work with HR on training scheduling and on overtime matters for operations staff
• Any other ad-hoc duties assigned by superior

Requirements:

• Singaporeans Only. Those requiring working permits need not apply.
• Diploma, Advanced/Higher/Graduate Diploma in Logistic/Transportation or equivalent
• 3 years of relevant experience in logistics operation and fleet control preferred, but not a must
• Familiar with Singapore roads to assign jobs for drivers
• Proficient in English
• Able to speak Mandarin as this position require to liaise and work closely with Mandarin speaking colleagues and clients.
• Able to work as a team player, pro-active and high sense of responsibility
• Able to work independently with minimum supervision and detail in work
• Good interpersonal and communication skills
• PC literate and proficient in MS Office Excel and Outlook
• Must be willing to work in Tuas area
• Must be able to work beyond working hours to complete daily work schedules, when necessary

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

The Mercedes-Benz Group AG CISO heads Mercedes-Benz’s Global Cyber Security Department (based in Stuttgart, Germany). Cyber Intelligence and Response Centre (CIRC) is responsible for providing Intelligence-driven approach towards Digital Forensics Incident Response (DFIR). The CIRC is a 24 by 7 follow the sun operations with counterparts in EMEA and NAFTA to provide holistic support towards incident management affecting our global Mercedes-Benz assets working closely with our threat intelligence team to monitor our global threat landscape.

Role and Responsibilities:

• Conduct technical analysis and triaging of triggering alerts ingested from Mercedes-Benz log sources to determine impact, scope of impact and determine corresponding remedial actions to mitigate, contain and/or otherwise limit the impact of the incident
• Analyzing, triaging and processing security threats to identify potential risk gaps and corresponding organizational impact by conducting in-depth analysis of the identified threat, attack vector or intelligence information
• Working closely with the CIRC threat intelligence team to aid in the enhancement of contextual analysis and providing threat hunting support towards Open Source Intelligence (OSINT) related Indicators of Compromise (IoCs)
• Acting as a point of contact towards Mercedes-Benz end users and stakeholders in providing cybersecurity incidents updates and other related activities that might arise from time to time during the incident coordination, remediation and recovery
• Provide duty analyst support for the CIRC operations during weekends, utilizing a pre-defined duty roaster, ensuring the continued operations and monitoring of threats and triggering alerts 24 by 7, follow the sun model
• Provide project coordination support to assigned projects by the Head of Global Defensive operations towards the roll out, implementation and acting as the point of contact for local stakeholders towards the implementation and coordination of the projects assigned
• Provide technical inputs towards the virtual teams as assigned by the Head of Global Defensive operations towards the operational directions, method determination and other related administrative support required from time to time

Education and Certifications:

• Degree from a reputable university or significant course work in Computer Science, Networking, engineering or other computer-related fields of study
• One or more of the following professional certification is beneficial: CISSP, GCIH or similar

Technical Skills:

• Experience with Threat Hunting techniques (endpoint and network data)
• Strong understanding of attack lifecycle and common attack vectors, tools and techniques
• Ability to leverage existing data to identify anomalies / IOA / TTP
• Ability to develop / maintain detection/prevention use cases
• Proficient understanding of cyber and IT security risk, threat and prevention measure
• Good understanding of Threat Intelligence utilization towards incident response
• Good knowledge of security standards and best practices
• Good understanding of various operating system
• Good understanding of the Cyber Kill Chain and the ability to display clear analytical skills
• Previous experience in a corporate or enterprise environment, engaging with and responding to a diverse array of internal stakeholders, including senior management
• Knowledge of Microsoft Office suite (Word, Excel, PowerPoint and Access)
• SIEM (Splunk ES) and EDR (CrowdStrike) experiences
• Good to have the following experiencesExperiences in leveraging AI / ML for Threat Hunting
• Experience with OT / ICS and Cloud environments
• Experience working with threat intelligence platforms and premium intelligence sources/feeds

Experience:

• Have good emotional intelligence and is a proven team player
• Rational and calm under pressure
• Fluency in the English Language
• Strong report writing and communication skills
• Good timekeeping ability to cope with a tight deadline and achieve operational objectives
• Self-motivated with the ability to carry out assigned tasks with minimum supervision

This position is based in location Singapore. A valid and approved work visa is required for employment in Singapore in accordance to local labour law regulations. We regret to inform you that only shortlisted candidates will be notified.

Reports to: Executive director

The Company

The association was established in 1993 to promote the use of franchising, licensing and branding as a growth strategy for Singapore enterprises. Through our partnership with Singapore government agencies and international franchise and license bodies (i.e. FLA is a member of the World Franchise Council and Asia Pacific Franchise Confederation), FLA (Singapore) supports our members’ internationalisation plans. With a 130-company strong membership base and growing, representing more than 250 exciting brands, FLA (Singapore) is led and managed by a dedicated team of advisors, committee members and secretariat to bring the franchising and licensing dreams and ambitions of Singapore companies into reality.

http://www.flasingapore.org/

https://www.facebook.com/flasingapore.org

linkedin.com/company/fla-Singapore

Responsibilities include:

Marketing

• To give brief, shortlist and manage selected vendors.
• In charge of managing FLA social media platforms & ensuring regular engagement
• In charge of content for all social media postings (including Facebook, Twitter, LinkedIn, and additional channels that may be deemed relevant)
• Conceptualise & design marketing/communication collaterals (i.e. emailers, social media posts, video clips, brochures, newsletters, etc)
• In charge of content building for company’s website
• Familiar with editorial, paid advertising, PR, SEM & SEO
• To research & propose additional outreach channels to boost FLA’s branding and activities uptake

Membership:

• Incharge of upkeeping membership database; updating all datas (contacts, payment, engagement records, feature page on website, etc)
• Incharge of suggesting & implementing membership promotions; incharge of onboarding new members
• Incharge of membership engagements/account management (supported by fellow secretariats) and promoting FLA activities to members (under your account and via mass marketing channels)
• Support colleague on TAC/societies partnerships (i.e. co-organise franchise related activities/webinars)
• Incharge of organising quarterly members' networking event (with consideration to engage Service Providers members as sponsors where possible)
• Incharge of weekly members' feature business opportunity eDM

Other functions/roles

• To intentionally drive advertising and sponsorship via FLA website and events/activities
• General administrations incl invoicing, payment follow-ups
• Support role for other FLA activities

Preferred Qualifications

• Familiarity and passionate in association/members’ engagement functions
• At least 5 years experience in marketing
• Exceptional marketing communication, writing (content curation) and interpersonal skills
• Savvy in social media and marketing platforms for events publicity
• Detailed-oriented, independent & proactive team player
• Good people skills

Kindly send your resume to [email protected]

The Business Development Manager, is a progressive, on-the-spot, critical thinker who will apply their experience and education to support the rapid growth of TES by driving new client relationships based in APACJAP.

Position Summary

• Participate in development of combined market segment and geographic plan across APACJAP.
• Participate in and perform analysis of opportunities, potential client needs and fit to TES's capabilities and network.
• Work with management to develop and execute market strategies for target market segments.
• Develop and execute individual sales strategy to achieve agreed revenue goals across APACJAP.
• Analyse and formulate countermeasures for the commercial competitive landscape.
• Presentation, Development and Delivery of TES's Business Model and Value Proposition to prospects internal / external stakeholders.
• Negotiation, Identification of prospect/new clients and oversight of RFP deliverables.
• Participate in finalizing contract terms and transition client services and implementation teams.
• Report sales activities and programs to management and maintain an accurate sales pipeline in the TES CRM system.
• Participate in business events, conferences, trade shows and seminars.

Desired Skills and Experience

• Experience with a technology services sales background in more than one country in APACJAP
• Solution seller that grasps technological and environmental sustainability.
• Proven track record in strategically targeting, delivering and effectively measuring business results.
• Strong relationship building skills working with key external and internal stakeholders.
• Ability to drive results and achieve targets/deadlines.
• Strong prospecting skills required with the ability to research and analyse customer’s requirements and to close the sale to secure the business.
• Detail-oriented and comfortable with a fast-paced, high performance environment.
• Analytical thinker with excellent quantitative and superior problem-solving skills.
• Team player with strong interpersonal skills and the ability to articulate ideas clearly in oral and written communication.
• Proficient in MS Office Suite, including Word, Excel, and PowerPoint.

COMPANY DESCRIPTION

As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees.

At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important.

If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further.

Grow your career with us today and make a difference.

.

RESPONSIBILITIES

Treasury Initiatives and Projects

• Support the rollout of Inhouse Bank Project for the Group.
• Support bank account rationalisation and streamline bank requirements by working closely with the Shared Services Centre.
• Identify areas for paperless initiatives and liaise with the banks for implementation.
• Responsible for tracking the progress of Treasury projects, follow up closely with internal and external stakeholders to ensure deliverables are met in a timely manner.
• Support any new Treasury initiatives and projects as assigned.

Treasury Operations

• Support loan management, fixed deposit placements, foreign exchange deals etc for the Group
• Support bank documentation, bank mandates, Know-Your-Client -related matters etc with banks
• Support the maintenance of Treasury databases
• Support the management of electronic banking access, and host-to-host connectivity with the banks
• Perform cashflow forecasting
• Support any other treasury operations matters as and when required

Treasury Policies, Procedures and Guidelines

• Develop new treasury policies, procedures and guidelines and ensure compliance.
• Maintain and review the Group treasury policies and guidelines to ensure relevance periodically.

Qualifications

• Candidate must possess at least Degree in Accountancy/Finance/Business/Economics, ACCA or equivalent
• Minimum 6 years relevant experience in Treasury or in related Finance management capacity
• Effective communication and strong interpersonal skills, good business acumen to maintain strong internal and external relationships
• Ability to see and identify issues and be resourceful in finding solutions
• Accountable, willing to take ownership of tasks and follow up on deliverables
• Good project management skill
• Good team player and independent
• Experience with SAP ERP system and advanced skills in application programs (e.g., Word, Excel, Powerpoint, Google Suite)
• Experience withTreasury Management systems will be an advantage

Location: Joo Koon

Salary: Basic $1,800 - $2,000 + $600 transport allowance (if possess own transport) + commission [Average around $100 - $900]
(Average Gross Salary $3,500)

Time: Monday - Friday (8.30am - 5.30pm)

Location: Tuas Avenue

Responsibilities:

• Sale of Service Contracts to Fleet/ Vehicle Owners.
• Maintain a pool of service contracts to form a base load to ensure stability of service revenue.
• Foster close-relationship with customers in their course of vehicle ownership for subsequent purchase.
• Keep up-to-date of all customers' feedback with reply to close case.
• Constantly educate customers with proper vehicle handling.
• Safeguard our product and brand image in vehicle maintainability.
• Weekly Sales Report (GGOB) on sales progress, challenges and prospects/forecasts to keep targets in check.
• Ability to explore new grounds/industries for new sales to meet new sales targets/KPI.
• Staying up-to-date on customer's payment progress will enable salesperson to educate/motivate regular on-time payments of customer in order to facilitate smooth transactions with their 30-days credit term.
• Offer/propose/quote maintenance agreements, adhoc quotations when complying with the standards of service centres.

Requirements:

• Customer Relationship Management (CRM) Tools.
• Product Presentation.
• Market & Product Knowledge.
• Time Management.
• Team Collaboration.
• Adaptability.
• Target Orientation.
• Resilience.
• Training, on-job training to familiarise dealer's/non-dealer's on In-house or aftermarket existing/new product/packages available in the market.
• Sales and Negotiation Skills.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Job Highlights

• Walking distance from Tuas West Road MRT
• Friendly working environment

Job Description

• Ensure order shipments process accurately
• Handle invoice and shipping documentations
• Coordinate inbound/ outbound shipments with customers
• Handling customer enquires / feedback
• Send all necessary information and documentation to clients / agents / sea companies / forwarders accurately and on a timely basis
• Filing and sorting daily documents / report
• Prepare full set of shipping documents such as Job Sheet, cargo arrival & departure
• Familial with process custom permit
• To ensure strict safety compliances
• A good communication and interpersonal skills
• Independent and a self-starter, with strong personal drive to initiate and implement.
• Ability to work under stress, multi-tasking and adaptability
• Ad-hoc tasks as per instructed

Requirements

• Min N' or O' Level and ITE or NITEC Graduate with 1 years' working experience
• Added advantage if you have software skills in Logistics software (ITMS), Excel, Power Point, Portnet
• Singaporean preferred

We are looking for Service Engineers for commissioning, troubleshooting and repair of marine/ship propulsion equipment. Qualified candidates should have hands-on experience with assembly and repair of heavy mechanical equipment, and/or familiar with marine electronics and automation systems.

Responsibilities and Duties:

· Complete repair and installation work

· Perform Maintenance and service work

· Determine the extent of damage and repairs in case of warranty

· Identify the causes and undertake error diagnostics for propulsion systems with mechanical, hydraulic, pneumatic

and electrical components

· Carry out modifications with ease and confidence

You should be prepared to work in a shop environment, in shipyards or on board of ships.

International traveling in the region is required. You should be able to handle work situations under time constraint, acting as the on-site expert with our customers.

Suitable candidates should hold an engineering degree in the fields of mechanical, marine, automation and electronics or mechatronics engineering. Candidates with equivalent professional background will be considered.

Main duties and responsibilities:

• Plan and direct the organisation’s strategic and long-range goals.
• Design/Revise the organisation’s business strategies and long-range goals through plan-do-check-act activities.
• Drive regular business reviews, conduct proactive data analysis on all metrics, including monthly targets, financials, budgets, staff, audit reports, etc.
• Strategic planning including the development of strategic plans, associated research, analysis, and presentation.
• Conduct competitive market research, including analyzing the industry and competitive landscapes, compiling regional business intelligence, and utilizing market data to identify and communicate actionable opportunities and trends.
• Work with internal & external stakeholders to identify strategic priorities, develop initiatives, and build long-term strategic plans to drive growth.
• Support and coordination with other department and teams.

Job Requirements:

Highly Required:

• Bachelor’s degree from an accredited four-year institution majoring in business, finance, accounting, marketing, economics or a related field is preferred.
• Minimum 3 years working experience in strategy planning and/or development positions, preferably in a fast paced and dynamic business environment.
• A proven track record in evaluating growth strategies and speaking with senior stakeholders.
• Must be comfortable working in a fast-paced, busy, and somewhat stressful environment while working under pressure and meeting deadlines.
• A keen mind and willingness to learn.
• Strategic thinker with networking aptitude.
• Must have strong PC skills, including advanced knowledge of MS Office(Excel/PowerPoint/Word) and intermediate level database skills.
• Outstanding communication and interpersonal skills

Good to have:

• Proficiency in spoken and written Korean will be an added advantage.
• Experience of e-waste or battery recycling industry.
• Take initiates and able to motivate team members for improvement.

What you will do:

As a Sales Engineer focused on selling service agreements, you will play a crucial role in maintaining and expanding our customer base. Your primary responsibility will be to engage with clients, understand their needs, and propose tailored service agreements that ensure the optimal performance and longevity of their equipment. You will work closely with our sales and technical teams to provide comprehensive solutions that meet our clients' needs and contribute to our revenue growth.

How you will do it:

• Customer Engagement: Identify potential clients and develop a deep understanding of their equipment and maintenance needs.
• Solution Development: Collaborate with technical teams to design service agreement proposals that align with clients' requirements and budget constraints.
• Presentation: Deliver persuasive presentations and proposals to clients, showcasing the benefits of our service agreements.
• Negotiation: Negotiate terms and conditions to secure service agreement contracts, ensuring they are mutually beneficial for both the client and the company.
• Relationship Building: Establish and maintain long-term relationships with clients, acting as their trusted advisor for service agreements.
• Market Research: Stay updated on industry trends, competitors, and emerging technologies to adapt your sales approach effectively.
• Reporting: Provide regular reports on sales activities, progress, and achievements to the sales manager.
• Product Knowledge: Maintain a strong understanding of our services, products, and the technical aspects of the service agreements offered..

What we look for:

• Bachelor's degree in Engineering or a related field (or equivalent experience).
• Proven experience in technical sales, preferably in service agreements or a related field.
• Excellent communication and presentation skills.
• Strong negotiation and interpersonal abilities.
• Ability to work collaboratively with technical teams and clients.
• Self-motivated, goal-oriented, and able to work independently.
• Strong problem-solving skills and attention to detail.
• Willingness to travel as needed.

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

POSITION SUMMARY

Involves the completion of administrative and/or operational tasks relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.

PRINCIPLE DUTIES, AND RESPONSIBILITIES

• Responsible for the completion of defined processes and procedures to deadline, ensuring accuracy, completeness, and compliance with relevant internal and external standards. Identifies anomalies as they arise and uses judgement based on rules and procedures to resolve. For complex issues, may escalate to senior team members.
• Performs defined procedures and processes with accuracy and completeness. Ensures time commitments and deadlines are met. Processes may include use of manual procedures or local or regional systems. Verifies data and completes procedural checks against predefined processes or criteria to ensure accuracy and quality. Uses appropriate tools and equipment as required. May make decisions relating to procedural checks, including situations where the outcome is not clearly indicated. Seeks support of senior team members as required. Provides feedback on processes and procedures proactively, making recommendations for continuous improvement to senior team members.
• Investigates and resolves problems or exception situations using systems or equipment, as appropriate. May act as the focal point for specific types of resolutions within the department and across other teams. Makes decisions based on clearly defined criteria and escalates others as appropriate to senior members. As required, evaluates options, escalates and gains approval for solutions that are outside of established parameters. Supports implementation of corrective actions.
• Uses appropriate communication methods to understand and share information with customers, team members including vendor staffs and other departments. Supports team members and other departments during process changes including participating in the development of appropriate Job Aids, procedures & on-the-job training materials. May deliver required training in accordance with defined standards.
• Validates or completes accurate and timely reporting. Supports/research relevant data and collates for analysis and interpretation. Prepares reports as required and may include recommendations for areas of improvement. Inputs data to company systems. Ensures accuracy of own and others’ data and completes checks of system to ensure data integrity is maintained.
• Ensures ongoing compliance with defined FedEx processes and procedures, relevant legislation and external regulations, and predefined agreements. Ensures required approvals are sought throughout processes. Notifies management of any non-compliance issues as they arise.
• Works closely with customer, team including vendor staffs and other departments to ensure accuracy of information and completion of processes to deadline. Also includes contact with customers, vendors or employees, to investigate or resolve issues as required. Aligns and gains commitment to actions from the different stakeholders.

JOB SPECIFICATIONS

Academic:

• Secondary education or equivalent
• Fresh graduates are welcome

Experience, knowledge & attribute:

• Accuracy & Attention to Detail
• Microsoft Office & PC Skills
• Planning & Organizing Skills
• Interpersonal Skills
• Problem Solving Skills

As Service Sales Manager, you will leads a team of sales reps and manages sales efforts, activities, and results. Drives performance against sales targets. Assists in development and execution of sales strategies. Deploys sales tactics, processes and priorities. Provides market expertise and sales support.

What you will do:

• Lead the service sales team and formulate strategies to broaden the service sales portfolio, meet and surpass revenue targets and uphold the utmost level of customer satisfaction.
• Provide outstanding service and value to clients and spearhead revenue growth through service offerings.

How you will do it:

• Lead, mentor, and motivate a team of Service Sales Representatives.
• Set clear sales targets and performance goals for the team.
• Provide training and coaching to enhance the team's skills and product knowledge.
• Develop and implement sales strategies and action plans to achieve service sales targets.
• Identify and pursue new business opportunities within existing and potential customer accounts.
• Analyze market trends and customer needs to adapt and refine sales strategies.
• Build and maintain strong relationships with key clients and partners.
• Understand client needs and develop tailored service solutions to address them.
• Ensure client satisfaction by promptly addressing any concerns or issues.
• Work with service operation leader to ensure work (incl. L&M works) is being consider for the PSA contract.
• Prepare regular sales reports, forecasts, and performance metrics.
• Analyze sales data to identify trends and opportunities for improvement.
• Make data-driven recommendations to enhance sales effectiveness.
• Negotiate service contracts and agreements with clients, ensuring favorable terms for both parties.
• Collaborate with the legal team to review and finalize contracts.
• Ensure that all sales activities comply with company policies and industry regulations.
• Maintain accurate records of sales transactions, contracts, and customer communications.

What we look for:

• Bachelor’s degree in business, Sales, or a related field
• Proven track record of success in service sales, with at least 10 years of experience.
• Strong leadership and team management skills
• Exceptional communication and negotiation abilities
• Excellent problem-solving and analytical skills.
• Knowledge of HVAC/BMS/Fire/SEC products/services is a plus.
• Dynamic and results-oriented

What we offer:

• Competitive salary
• Paid vacation/holidays/sick time
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Highlights

• Lunch & Company Transport Provided(i.e., Lakeside, Boon Lay & Woodlands)
• Attractive Bonus Scheme
• 5 days’ work week (i.e., 8.30am to 5.30pm)

Job Responsibilities:

• Acquire a thorough understanding of key customer needs and requirements
• Develop SOPs for major clients and ensure necessary training materials being disseminated to relevant parties
• Analyze in-house systems and engage teams to be train in more than one skills or systems
• Set training schedule for teams to upgrade their skillsets
• Expand the relations with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customer in a timely manner
• Serve as the link of communication between key customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales that will turn into long-lasting relationships
• Prepare regular reports of progress and forecasts to internal and external stakeholders
• Organize meetings and structural specific goals, targets or objectives for the team
• To work effectively as part of a team to achieve individual, team and departmental objectives, sharing knowledge and skills as appropriate.
• To be the one coordinating and managing manpower for his/her team in the event of any staffs’ absence if required
• To be the person carrying out any disciplinary actions if required
• To assist the Management for any tasks assigned to from time to time

Key Competencies

• Well verse in handling and managing License/Bonded/DG Warehouse Inventory and activities.
• Able to co-ordinate well with Singapore Customs on any related matters
• Meticulous and experience in License/Bonded/DG clearance permit declarations

Job Requirements

• GCE ‘N’ or ‘O’ Level or relevant education qualifications
• Possess knowledge of procedures and relevant systems to carry out daily jobs with ease
• Possess good communication skills to ensure that customers and internal stakeholders understands the requests/requirements
• Attentive and detail-orientated
• Able to work under stress and pressure
• Good teamwork and problem-solving skills

Salary: Basic $2,600 - $3,300 + AWS + VB

Time: Mon - Fri (8.30am - 5.30pm) & alternate Sat (8.30am - 12.30pm)

Location: Pandan Loop

Responsibilities:

• Manage customer orders from inception to delivery and through the entire order-to-cash cycle.
• Liaise with other teams to resolve requests/issues in a timely manner.
• Administer return processing & credit/debit price adjustment.
• Expedite and track customer orders: answer inquiries ( through e-mail, whatsapp, etc.).
• Take corrective actions to resolve customer issues or order fulfilment inefficiencies.
• Ensure compliance to all company and business policies and administer all open sales order and ensure appropriate order flow.

Requirements:

• Good working knowledge of Microsoft Office and systems used within Customer Service systems with expertise to assist less experienced colleagues.
• Min Diploma in Business Admin / Supply Chain.
• Minimum of 1 year previous Customer Service experience in an F&B / FMCG environment including management of complex/challenging customer issues.
• Experience of encouraging others to work to KPI’s/SLA’s.
• Creative thinking ability with proven problem-solving skills including developing new ideas and making projects.

Please submit your updated resume by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform you that only shortlisted candidates would be notified.

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Lon Kei Hin | EA Personnel No.: R23116368

Job Description:

• Responsible for overseeing the handling, storage and disposal of hazardous or toxic materials.
• Provide a prompt and appropriate technical advice to Sales and Operation Personnel on their waste management enquiry which includes waste handling procedure and costing
• Developing and implementing plans for safe waste disposal activities by compliance with environmental regulations
• Evaluating the potential impact of new technologies on the field of hazardous waste management
• Reviewing emergency response plans and conducting drills to ensure that all staff are prepared for all possible scenarios

Job Requirements:

• Knowledge of local ,rules/regulations(NEA) on hazardous materials management.
• Minimum GCE ‘N’ Level certification with min of 4 years of relevant work experience
• Candidate attended WSQ Environmental Course and had experience as part of CERT team members is a plus point as well
• An effective team player with good communication skills
• Other duties as assigned

RESPONSIBILITIES

• To manage and grow suite of Cyber Security products, technical services and other related services.
• To drive service creation and service quality enhancement of its products and to increase market share and profitability by continuous product enhancements, operation improvements, and product marketing and pricing strategies.
• Analyse market conditions and provide critical inputs to management for medium-and long-term business planning
• Create and maintain the business cases for strategic pricing and non-standard terms and conditions
• Collaborate with service delivery and operation team to ensure effective product delivery mechanism is maintained.
• Support sales team to win/ retain customers by providing competitive pricing and customized solution/ SLA if required
• Analysing potential partner relationships for the product
• Specifying market requirements for current and future products by conducting market research supported by on-going visits to customers and non-customers.

REQUIREMENTS

• Possess at least a Diploma in IT related fields or equivalent.
• Applicants without IT qualification may still apply but must have at least 2-3 years of sales experience.
• A good sales track record of computer networks and IT security will be an advantage
• Prior experience working in distributor environment preferred
• Strong leadership, team building and logical thinking
• Excellent interpersonal and communication skills
• Independent and motivated

Job Description:

1. Lead the Finance Team

2. Prepare financial management reports, Management Accounts every month for review for both Singapore and Malaysia companies

3. Liaise with external auditors, tax agents and external parties to ensure relevant statutory compliance

4. Ensure compliance with accounting standards, Companies Act, tax regulations and other regulatory requirements

5. Experienced and good in handling withholding tax and GST.

6. Assist in stock reconciliation, consignment billing

7. Manage and process office payroll as well as to ensure that monthly payroll processes run smoothly.

8. Follow up with new application and renewal of insurance policies.

9. Assist and review transfer pricing report

10. Perform cash collection and petty cash disbursement

11. Handle HR administration tasks (i.e application of work permit, survey, recruitment)

12. Assist in any adhoc function and related duties as and when assigned by management

Requirements:

1. Minimum degree in Accounting or Finance with 4 years of relevant experience, at last 2 years in supervisory role.

2. Audit experience would be an advantage

3. Excellent communication and analytical skills with good command in English, Bahasa Malay and Mandarin

4. Possess good leadership and interpersonal qualities, highly motivated with a strong sense of integrity

5. Proficient with Microsoft Office software applications

6. Experience with SAP Business One and ERPnext will be preferred

Job Description

The successful candidate will be part of the IT Service Management team. This is an individual contributor role.

Key Responsibilities include:

• Manage, develop, enhance and support company’s IT Service management platform. Drive strategic development and enhance its usability and integration with other tools and process to maximise value.
• Drive IT Operational Service Delivery and management activities, e.g. Incident, Problem, Change, Patch, Configuration and Asset management processes. This includes support of IT operational incidents after office hours.
• Support management and drive collaboration of day to day operational activities across various towers and stakeholders from datacentre facilities, network and platforms
• Manage and drive the IT Service Provider’s performance for IT Operations and ensure Service Level Agreements have been fulfilled and improvement plans to be established
• Serve as the Point of Contact for IT initiatives’ performance, services and changes.
• Facilitate system and service handover to the IT operations for any new applications and major enhancements
• Any relevant ad-hoc duties

Requirements

• Degree in IT related discipline & IT Infrastructure Library (ITIL) Certification
• Minimum 5 – 8 yrs of relevant experience in IT Infrastructure Operations and IT Service Management
• Experienced in project management for IT Infrastructure initiatives, scripting, system admin capabilities, service automation and related technologies.
• Knowledge of actual development and Hands-on administration on ServiceNow Platform. Certification in ServiceNow ITSM CAS, CAD or CIS preferred
• Knowledge in scripting on Json, Python or Javascript on Monitoring / Orchestration platforms, Splunk, ServiceNow or APM tool will be an added advantage
• Working knowledge on network, IT DevOps technologies, Linux, Wintel, VMware and Cloud technologies (AWS / Azure)
• Knowledge and experience in DevOps and Agile
• Responsive to dynamic environment
• Effective & Excellent Skills in Communication (both written and spoken) as well as Vendor and People/Relationship Management
• User-Oriented with good appreciation of business operations
• Diligent and willing to work beyond office hours
• Independent, Self-motivated and result driven

Job Description

As an e2i Principal Specialist, you will be part of the team to create an impact on the employment and employability of jobseekers and working people through the creation, development and delivery of integrated employment solutions via various outreach initiatives, and collaborations with partners to promote e2i’s career services to individuals. The role requires you to coach, provide career advisory and job match jobseekers to jobs. You will also need to work in close partnership with other business units within e2i and the NTUC.

You will assist the Team Lead to enhance the employment and employability of workers through the following:

• Coach jobseekers to achieve their goals, e.g. to be placed in jobs, and help jobseekers to be job ready.
• Work with both internal and external partners to ensure the smooth and efficient operations of the career centre.
• Plan and implement outreach initiatives to promote e2i’s career services for individuals.
• Draft case notes, analyse and recommend strategies for jobseekers to be able to be placed in a job, this may include sharing training courses and sharing best practices on resume writing, interview skills and so on to achieve placement targets.
• Use career coaching techniques to drive successful job matching outcomes for jobseekers and working people on a 1-1 or group basis, as well as handle in-depth more challenging jobseeker profiles.
• Monitor, track and analyse the progress of jobseekers, and follow up with jobseekers if they are unable to be placed in a job in a timely manner.
• Build and maintain relationships with new and existing stakeholders (e.g. government, private partners).
• Liaise and manage appointed training providers to deliver employment facilitation services to stakeholders (e.g. through events, job fairs, etc).
• Assist in managing the deployment of coaches required for outreach engagement and monitor their performance such as workload and Key Performance Indicators (KPIs).
• Manage feedback and appeals that come through various channels pertaining to e2i career services.
• Coordinates daily activities, ensure compliance with regulations and internal policies, monitor the achievement of objectives.
• Continuous refinement and implementation of customer service operations and process improvements.

Job Requirements

• At least 6 years experience in job matching/recruitment/human resources/career coaching/career development facilitation/social work/counselling will be advantageous.
• Possess strong interpersonal skills and ability to engage jobseekers, network and work across boundaries to foster greater partnerships and collaboration.
• Good analytical skills, with the ability to write reports and case notes independently.
• A growing leader and team player with good relationship management.
• Able to identify gaps and provide solutions to improve processes.
• Possess excellent verbal and written communication skills.
• Be highly self-motivated, resilient and able to multitask.
• Meticulous with good time management and organisation skills.
• May be deployed to different career and job centre and other event venues island-wide.
• Flexible to accommodate to adjusted work schedules, evenings, and weekends when required to serve workers / jobseekers needs; in which time off will be offered.

Designation and salary will commensurate with experience.

Responsibilities:

• Provide technical support to customers including troubleshooting, product recommendation and used oil analysis.
• Establish technical partnership with key accounts.
• Prepare lube chart, plant/equipment audits, lubrication surveys, product rationalization audits and conduct field trials, when necessary to support overall business strategy.
• Work closely with Lubricant Sales Manager to ensure technical team aligns with overall sales strategy.
• Tailor and conduct training for customers and work with oil supplier partners on technical related matters.

Requirements:

• Diploma or Degree, preferably in Engineering or Chemical Engineering.
• Prior experience in a technical (lubricants and applications) environment, coupled with comparable technical background skills will be an added advantage.
• Strong presentation and interpersonal skills.
• Self-motivated, independent and good team player.

Main purpose of Role:

Installation, Commissioning, Testing and Servicing Huisman Equipment throughout their life cycle. Ensuring quality (effectively working fit-for-purpose equipment), delivering agreed services and meeting client expectations.

Complexity of Tasks:

· Diagnoses the problem / reason for malfunctioning of equipment of clients or checks if service request is correct / sensible. Prepares, plans, and carries out technical intervention (repair, maintain, replace)

· Carrying out project-based commissioning and testing of installations and/or components in accordance with project requirements and in accordance with protocol and safety regulations.

· Ensuring smooth field service operations. Carrying out technical-logistics-administrative tasks with supportive nature. Documentation management, planning, communicating

· Performing (physically heavy) disassembly and assembly work. May be specialized in certain products or techniques. Carrying out all kinds of machining (drilling, sawing, welding) activities.

Competences:

1. Client oriented

2. Plan and organizing

3. Progress monitoring

4. Adaptability

5. Result oriented

6. Problem analysis