Customer Service Specialist (6 months fixed term)

We are at the heart of every place that matters: as a leading global provider in the access solutions market, we enable people to move seamlessly in safe, secure and sustainable places.

Do you want your work to matter? Then join our team!

At dormakaba, more than 16,000 people from all over the world work together and grow together. If you are looking for exciting career prospects, if you want to fuel innovation and like tackling new challenges, then we would love to hear from you!

Our Singapore Service team is always on the lookout for talents and help you reach your best potential! Check out what our people shares about Service opportunities!

https://youtu.be/GATcN16lJWM

Objectives

The Customer Service Specialist is responsible for handling all customers’ requests and support service team in responding to maintenance services, repair work to meet and exceed customers’ expectation.

Roles & Responsibilities:

• Provides shared support to Sales and Operations team.
• Handle customer calls and emails enquiry.
• Perform administrative duties such as quotations, invoices, scheduling appointment and reports.
• Coordinate with Warehouse to prepare materials and equipments to meet delivery KPI (key performance indicators) .

Key Competencies

• Good communication and coordination skills to enable interaction with internal and external customers effectively.
• Good knowledge and application of Microsoft Office.
• Strong coordination skills
• Strong attention to details

Qualification:

• NITEC/Diploma/Degree in Business Administration/Engineering or equivalent discipline.
• Candidates without prior working experience are welcome as on-the-job training will be provided.
• This is a 6 months contract role (subject to conversion depend on headcount)

Benefits:

• Learning culture where every employee is engaged in learning and development growth.
• Team programs and activities that celebrate individual and team’s success.
• Learning culture where every employee is engaged in learning and development growth.
• Company transport is provided (pick-up points: Boon Lay & Serangoon).

Access your career at dormakaba today!

Diversity, Equity & Inclusion is part of our overall business and sustainability strategy. We consider all applicants equally throughout the whole recruitment process without regard to culture, age, ethnicity, gender identity, disability, marital status, language, national origin, physical/ mental ability, religion, sexual orientation, socio-economic status, underrepresented communities, etc. We do not use unfair selection methods for any of our positions, all employees are appointed based on performance and suitability for the role.

• Provide technical support with focus on laboratory work scope expansion and development to achieve better efficiency and higher productivity.
• Metcal Implementation to improve the productivity.
• Performing and Managing In-house and Onsite calibrations

Specific responsibilities:

• Expand laboratory work scope for Dimensional and Mechanical fields.
  Be an approved Local Accreditation Body signatory for Dimensional and Mechanical fields of calibration in the laboratory.
• Arranging recalibration of standard equipment’s before due date through ISO/IEC 17025 accredited labs having better CMC, reviewing the certificate of master instruments and periodically updating the Master equipment’s list.
• Regularly updating the drift records of master instruments
• Reviewing and approving the calibration certificates
• Improving the delivery performance by getting the work done from the team as per plan and delivering instruments within committed TAT.
  Identify training needs and provides training for staff.
• Increase calibration productivity and efficiency by adopting improved systems and methods.
• Arranging & performing preventive maintenance, in service checks, inter laboratory Comparison (ILC) and Proficiency Testing (PT) as per planner.
• Ensure laboratory procedure are up to-date with regular review. Develops and improves calibration procedure and prepare CMC calculations.
• Assists in maintaining laboratory Quality Management Systems as per ISO 17025, To be well prepared for the internal and external audits.
• Manages laboratory technical functions in accordance with Local Accreditation Body standards.
• Provide technical support during equipment failure also providing technical guidance to the team.
• Participate in identifying new business opportunities and development.
• Assists in annual Capex budget exercise and assist with Capex justification for new or replaced equipment
• Listen and provides technical advice to client and assists in client audits
• Anticipate the clients’ needs to offer the most suitable solution.
• Operate to the highest standards of ethics, in accordance with the SGS Statement of Integrity
• Liaise with clients on technical issues when required also confirming the calibration capability to CS team for enquiries.
• Maintain draft Calibration Certificate format/template
• Maintain good housekeeping at workstation/areas by implementing and maintaining 5S activities.
• Ask for more business while interacting with customers
• Always act in a friendly and reliable manner, Act upon client feedback.
• Manage timely trouble shooting and assist customer as necessary.
• Build and foster collaboration with internal teams involved in service delivery.
• At All times, adopt a safe behavior by exercising due regard for the health and safety of SGS employees and clients, in line with SGS policies and procedures
• Perform any other responsibilities as assigned by Senior Management

Requirements:

• Degree in Mechanical engineering or related field.
• 7 -10 years’ experience in equipment measurement/calibration field.
• Technical knowledge and experience in related field and in using management methods and tools.
• Able to work independently and to coordinate several activities simultaneously
• Able to interact with all levels of management, suppliers, and clients.
• Good communication, negotiation, and interpersonal skills
• Works well under pressure, challenges status quo.
• Applies judgment and acts according to the SGS standards of ethics and integrity
• Knowledge of ISO systems and procedures
• Able to coordinate and motivate a team towards a common goal.
• Able to realize business opportunities in conformity to the business strategy.
• Acts quickly and decisively; able to make tough calls

The Planning Executive is responsible for analysing of data, identifying trends and insights, and provide actionable recommendations that drive business growth. Require to collaborate with cross-functional teams to develop data-driven strategies and monitor performance metrics.

Job Descriptions / Role / Responsibilities:

• Analyze of data to identify trends, patterns, and insights that drive business growth.
• Develop and maintain dashboards and reports that monitor key performance indicators and provide insights into business performance.
• Develop and maintain data models and algorithms that support business decision-making.
• Work with relevant stakeholder to drive the project forward and ensure smooth and successful project delivery.
• Ensure all the data is collected, stored, and processed in a secure manner.
• Generate regular reports and presentations for senior management to illustrate business performance metrics.
• Prepare PPT presentation and minute of meeting.
• Undertake other ad-hoc projects and duties as assigned by Management.

Qualifications & Skills:

• Proficiency in Japanese and English to effectively manage projects and communicate with diverse teams.
• Diploma or Bachelor's degree in Statistics, Mathematics, or a related field.
• A minimum of 3 years' experience in data analysis, business analysis, or project management.
• Expertise in Excel, PowerPoint, PowerBI, VBA, and SQL.
• Demonstrated analytical and problem-solving abilities with a strong grasp of statistical analysis techniques and methodologies.
• Skilled in visualizing data workflows and translating them into digital media.
• Excellent organizational and time management skills, with a keen attention to detail.

• Reviewing work performed by team, providing guidance and training where necessary.

Specific responsibilities:

Sales/Accounts Receivable
• Review Write-off approved bad debts
• Monthly review ageing and meeting with Credit Controllers
• Monthly open and close AR period
• Maintain and modify AR setup
• Filling of AR remittance
• Review monthly UBR & WIP

Fixed assets
• Review FA additions.
• Review FA disposal / transfer.
• Review FA reconciliation.

Month end closing
• Input ad hoc journals
• Review of monthly expenses
• Review of monthly PL
• Upload HFM data and prepare HFM month end reporting
• ICBS Reporting
• Review and input K-Shuttle contract list.

Others
• Request certificate of residents from IRAS.
• Prepare MD’s & COO quarterly expenses report, due on 15th of following month
• Prepare GST quarterly submission workings
• Complete customer authorization forms
• Scanning of Inter/Intra FA Disposal forms
• Update and review balance sheet schedules
• Participate in other ad hoc FINDIV projects
• Perform staff appraisals and recruitment.

Requirements:

• Min 2 years years experience in accounting.
• Minimum Diploma in accounting.
• Knowledge and experience in Oracle, MS Office Excel
• Able to work independently
• Able to interact with all levels of internal and external clients
• Good communication, negotiation and interpersonal skills
• Works well under pressure, challenges status quo.

· Prepare detailed design reports, calculations and drawings.

· Prepare submissions to statutory agencies/ authorities.

· Participate in the coordination with other disciplines in preparation of design deliveries.

· Participate in preparing tender documentations.

· Participate in the successful delivery of projects.

· Perform any other duties as assigned.

Requirements:

· Degree in Civil or Structural Engineering from a recognized University and eligible for registration with the Professional Engineers Board (Singapore).

· Conversant with local codes and authority submission procedures.

· Excellent interpersonal, good written and verbal communication skills.

· Have good knowledge of common engineering design software.

· Working experience in engineering design consulting practice on building, geotechnical, infrastructure, rail or road projects (underground/basement/elevated structures, tunnel structures and MRT station structures).

· Strong analytical skills.

· Able to work under pressure with good time management skill.

Buildings:

- Experienced in the design of residential buildings, commercial, institutional, high-rise buildings, schools, etc.

- Familiar with precast and prestressed concrete, steelworks, PPVC and MET will be an added advantage.

Infrastructure:

- Experienced in the design of underground basements, tunnels, underground stations, maritime structures.

Civil:

- Experienced in the design of major civil infrastructure projects such as roads, drains, sewers, utilities, road and rail alignments.

Geotechnical:

- Experienced in the design of earth retaining and stabilizing structures, deep foundations, reclamations, slope stabilities.

- Familiar with the geotechnical impact assessment of structures and instrumentations.

- Familiar with the application of geotechnical FEM software.

If you wish to have the opportunity to work in an international consultancy firm that offers attractive remuneration, a 5-day work week and a conducive environment to enhance your skills and experience, please send your full resume, including your salary expectations and contact telephone number to

2 International Business Park, #06-08

The Strategy, Tower 1, Singapore 609930

Email: [email protected]

(Only shortlisted candidates will be notified)

Local SME is expanding and we are looking for:-

Adminstrative Support Executive

- Supporting Adminstrative & Documentation Duties

- Answering and directing phone calls

- Prepare Quotation

• Support and administrative function to the business development of Exceltec core business verticals, emphasising Integrated Facilities Management for Hard and Soft FM services.
• Tender Management - to work with the BD team to participate in tenders. Including the attendance of site walks/briefings, administration, pricing, negotiation, strategy, submission, and proposals.
• Inter-departmental collaboration to develop competitive tender and business proposals.
• Continuous improvement of business development processes, SOPs, and marketing materials. Engage clients to understand their requirements and needs and to build rapport with them.
• To be part of the transition team, working with operations, HR, Finance and clients on transitional activities to ensure knowledge transfer of contract specifications and fulfilment of project deliverables.
• To collaborate with Government Authorities/Statutory Boards related to the Built Environment Sector, such as BCA, NEA, URA, HDB, SLA, LTA, NParks, etc., to participate in town-hall sessions, implementation committees, etc.
• Other scope and roles related to the Business Development domain may be assigned by the immediate supervisors, e.g. Corporate and Marketing roles.

***Do note that only shortlisted candidates will be contacted***

Job Description:

• Responsible for day-to-day financial accounting functions

• Handling full set of accounts which include AP, AR, Inventory and GL

• Assisting in monthly closing activities including reports and reconciliation

• Preparing Quarterly GST submission

• Other ad-hoc duties assigned by the superiors

Requirements:

• Min Diploma in Accountancy from a recognized institution

• Min 2-4 years relevant experience at the Executive level

• Organised and meticulous

• Good written and spoken in English and Madarin

• Good interpersonal skills

• Driven and initiative individual

• Resourceful and able to work independently

• 5 days, Office hours

• Location: West

• Potential conversion to a permanent role

As a Finance Executive in the Corporate Finance Team, you will be reporting to the Finance Deputy Director. You are required to work closely with various stakeholders (internal and external) and your responsibilities are as follows:

Responsibilities

• Responsible for handling Accounts Receivables portfolio and ensure that receipts are recorded timely
• Perform bank reconciliations, prepare cash book reports and monitor bank transactions
• Prepare monthly cash flow projection
• Support the Accountant in the timely collection of receipts, with close monitoring of outstanding debts and taking corrective actions to close the cases where necessary, including escalation to Management
• Perform month-end and year-end closing activities
• Assist in the implementation of system enhancement, IT projects and process improvement initiatives
• Support audits which include preparation of reports, extraction of documents and information
• Liaise with external parties on queries relating to bank matters

Requirements

• Diploma in Accountancy or equivalent qualification.
• Minimum 3 years of relevant experience.
• Knowledge and hands on experience in SAP S/4 accounting system will be advantageous.
• Good knowledge of accounting principles, experience with Grant Accounting will be an added advantage.
• Proficient in MS Word, Excel, and PowerPoint.
• Ability to set priorities with a strong sense of responsibility to complete tasks within timeline.
• Good analytical, communication, interpersonal and stakeholder engagement skills.
• Self-driven, meticulous and independent, and a valuable team player who is able to thrive in a fast-paced environment.

Only Singaporeans may apply.

Designation and salary will commensurate with experience.

We will only contact shortlisted candidates.

Job responsibilities:

· Provide HR support and administration which including recruitment, staffing, performance management and compensation & benefits, etc.

· Maintain and ensure the accuracy of information in Info-Tech system and physical documents such as payroll, employee records, leave and claim entries.

· Handle full spectrum of payment of the basic pay and overtime calculation to processing of workers’ salary.

· Maintain proper worker records and to administrate employee benefits programmes including annual leave, medical, insurance, etc.

· Responsible for work passes applications, renewal and cancellation and monitoring of employment quota.

· Any other duties assigned from time to time

Requirements

· Minimum Diploma with 1-2 years of HR administration experience

· Able to self-prioritise and perform with minimum supervision

· Well organized and meticulous with the ability to multi-task in a fast-paced environment

· Positive attitude with excellent interpersonal and communication skills

· Ability to demonstrate initiative and reliability

· Strong attention to details and practice accuracy in delivery

· Possesses basic computer knowledge and familiar with MS Word, Excel and Powerpoint

Work Location : Tuas Avenue 8

Work Hours : Mon-Fri 8.30am to 5.30pm Sat 8.30am to 12.30pm

Job Highlights

• Career Development Opportunities
• Lunch & Company Transport Provided(i.e., Lakeside, Boon Lay & Woodlands)
• Attractive Bonus Scheme

Job Description:

Security Administration:

• Manage access control systems (keys, cards, security codes, etc)
• Coordinate visitor registration and badge issuance
• Check security cameras, and recorders and report any breakdown activity
• Assist with emergency preparedness procedures and evacuation drills

Administrative Support:

• Provide administrative support to the Facilities & Security team
• Oversee the Contracts, Licenses, and Calibration certificates to always ensure validity before expiration.
• Manage and maintain facility and security related documents and records
• Respond to employee inquiries and requests regarding facilities and security matters
• Coordinate servicing schedule and prepare purchase quotes for the Facilities and Security team

Minimum Qualification & Experience required

• Must be able to work independently and communicate well with various departments to support their purchases/upkeeping of equipment and tools
• Good communication skills and pro-active attitude in problem solving
• Experience in ISO documentation and good knowledge of Microsoft Excel will be an added advantage
• Possess good communication skills and good negotiation skills

Responsible for full spectrum of HR & Admin function in recruitment and selection, training and development, payroll, compensation and benefit and other HR administrative duties.

1. Prepare and submit government bodies and statutory board related surveys.
2. Assists in work pass applications and other immigration related work.
3. Assists in employment contract renewals
4. Assists in administrative work during employee onboarding and terminations.
5. Coordinate medical arrangement for foreign employees (medical check-ups for work pass, and vaccination)
6. Ensure complete, up-to-date, accurate and accessible records are kept for all employees.
7. Assists in the co-ordination of social and recreational activities to promote the general welfare of all employees
8. Performs HR data entry relating to employee's information, training records, etc.
9. Manage and route phone calls appropriately

Job Specifications

1. Must be very strong with handling end-to-end work passes related issues such as application, renewal, cancellation, appealing, expiration, follow up with medical check-ups, updating personal particulars to MOM, visa application etc.
2. Possess good communication, interpersonal and writing skills.
3. Proficient in MS Office Applications
4. A team player, resourceful, meticulous, able to multitask and work independently.

Job Description

• Lead an operation team in daily food preparation and ready meal production
• Translate new customer requirement to product designs and specifications
• Develop processes to produce required quality products
• Plan production to ensure customer demands are met
• Innovate processes to improve productivity and outputs
• Others ad hoc duties as assigned

Qualification

• Degree or Diploma in Food Technology or equivalent
• Min 3 years working experience in food manufacturing industries or industrial central kitchen
• In-depth understanding of food technologies and large scale processing equipment
• Good communication and writing skills for idea presentation and document preparation

Benefits:

• Wide exposure across all industries

• Career Coaching

• 5 days work week

• Competitive incentive scheme

• Overseas incentive trips

Responsibilities

· Provide full spectrum of recruitment

· Work closely with business operation to identify manpower requirement

· Develop and implement talent acquisition strategies

· Create, propose and implement strategic effective hiring channels, procedures or techniques to improve recruitment measures & talent pipeline

· Effectively engage employees with daily operations needs

· Responsible for consolidation of weekly and monthly reports for operations needs and generate statistical report as and when required

· Be the point of contact to deliver value added services to both management and employees

· Others ad hoc duties as assigned

Additional Information:

· Good interpersonal and communication skills

· Ability to work independently as well as a good team player

· Ability to multi-task in a fast-past environment

Applicants who possess the relevant experience or interest are most welcome to apply.

For a quick response, you may WA to 6902 8748 in the following format.

Position applied:

Name:

Residential area:

Start date:

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Chong Wang Jo

Registration Number: R22109702

EA Licence No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities

· Manage the execution of Marketplace & B2B day-to-day operations

· Ensure timely fulfilment of Marketplace & B2B customer orders by working closely with Fulfilment and logistics team

· Administrate and responsible for e-Commerce platforms and all the online contents.

· Oversee our marketplace business including prices and sales to ensure sales growth.

· Coordinate with various stakeholders (Warehouse, Business Partners,B2B Clients etc.) to improve workflow, address operational issues and set up new processes for new business needs and scalability.

· Develop long and short term operations work plan that is driven by the business sales forecast with the usage of historical data

· Create a financial model to track daily Marketplace & B2B operational costs and compare against the budget; re-align the numbers with financials and define objectives for the operations team to meet the budget target.

· Shape all transport processes, procedures, and schedules of the daily activities of the transport operation

· Generate weekly/monthly online sales report.

· Other ad-hoc duties as assigned by Management.

Requirements

· Bachelor’s degree in business, operations management or related field preferred

· At least 3 years of experience in ecommerce

· Outstanding business analytics skills including knowledge of Microsoft Excel and Powerpoint.

· Strong understanding of e-commerce and interest in driving business improvements.

· Ability to work closely with various stakeholders

· Excellent verbal and written communication skills.

· Motivated, meticulous and results-oriented

Key Responsibilities / Accountabilities

• Identify best practices and lead continuous improvement initiatives to reduce work process risks, raise safety awareness, and improve safe work practices
• Facilitate a work environment that supports a safe and healthy culture.
• Conduct or coordinate worker training in areas such as safety laws and regulations, hazardous condition monitoring, and use of safety equipment
• Conduct internal audits for ISO, EMS, OHSAS and Health& Safety audits and inspect facilities, machinery, and safety equipment to identify and correct potential hazards, and to ensure safety regulation compliance
• Investigate industrial accidents, near-miss incidents, and occupational injuries to determine causes, install preventive measures, and manage return-to-work activities
• You are required to report work-related accident to MOM and HR, follow up with MOM if there’s any investigation required or any further action
• Follow up medical report form to the hospital or clinic and completed medical report sent to MOM
• Provide technical advice, coaching, guidance, and mentoring to employees on safety initiatives and necessary changes
• Coordinate employee safety programs to determine their adequacy including review of short- and long-term strategic safety planning and development
• Take part and lead in the Risk Assessment development
• Order and maintain facility safety inventory including supplies and equipment
• Work within company policy as outlined in HR Policy Manual and OSHA Safety rules and regulations where applicable
• Coordinate and conduct management review for all the three compliance standards at predetermine frequency
• Focus on continual improvements to enhance further compliance standards performance

Job Highlights

• Good Working Environment
• Fast Pace and Dynamic Environment
• Career Development Opportunities

Job Descriptions

• Troubleshooting and perform corrective/ preventive maintenance for the building –including technical & mechanical issues via MaintainX (CMMS)
• Acquire quotation together with Procurement Team and raise purchase quote for R&M work, service, or parts necessary for repair and maintenance purposes.
• Provide troubleshooting and repair in all aspects of Electrical, Sanitary & Plumbing, Building Automation, and CCTVs, Painting & demarcation, etc,
• Liaise with equipment vendors, contractors, and material suppliers-including coordination and oversee the repair/maintenance work carried out.
• Managed keys, spare parts & tools
• Coordinate with Cleaners to carry out daily or urgent warehouse and perimeter cleaning.
• Practice and maintain good housekeeping.
• Work closely with Superior to keep all expenses within budget.
• Respond to calls for emergency repairs / ad-hoc complaints.
• Assist in carrying out hands-on repair works whenever required.
• Coordinate with internal and external parties for ad-hoc & A&A work.
• Report to the superior in charge and perform the task assigned and any other ad-hoc duties

Job Requirements:

• Minimum of 2 years in a related role, in particular within a facilities and client-facing environment.
• Must be able to demonstrate flexibility about the type of work carried out and prioritize the task by urgency.
• Experience in a hands-on role working in a fast-paced and dynamic facilities environment.
• Good communication skill and interpersonal skills.
• Advantage to have Class 3 Driving Lic.
• Possess Scissor Lift, Boom Lift, Managing Work-At-Heights Cert.

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)

1. Fulfillment and packing of orders

2. Picking of Customers Orders for Shipping, Wholesale, Hotels, Retails and Ecommerce

3. Assist in Warehouse Management and Storage

4. Transfer to stock

5. Assist in Inventory update

6. Good at mathematics calculation

7. Physically Fit

This is an additional role which we seek dynamic individual with costing experience to enhance and contribute actively to the success and growth of our businesses.

1) Costing:

• Develop, implement and maintain accurate costing systems in relation to material supply, labour and production methods.
• Work with operations in area of inventory transactions and costing.
• Perform cost updates, product cost and variance analysis.
• Perform MOH cost allocations, revalue item unit pricing and pass journals for month end close.
• Monitoring WIP and stock/output adjustment.
• Prepare monthly inventory reconciliation and inventory aging reports.
• Perform monthly items GP margin reports.
• Oversee quarter and annual physical inventory count.
• Generate reports from inventory system
• Reconciliation reports between NAV and Inventory system
• Checking and signing of entries before posting AR invoices.

2) Finance:

• To assist queries from auditors.
• To assist in month-end, quarter-end and year-end closing.
• Ad-hoc support accounting and finance duties.

Requirements

• Diploma/ Degree in Accountancy/ ACCA.
• Minimum 2 years of relevant experience in costing analysis in manufacturing/ production facility.
• Able to handle full set of accounts.
• Preferably familiar with Navision system and have strong Excel skill.
• Good team player.

Job Description

Kele(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

Digital Marketing Executive

As Digital Marketing Executive, your key responsibilities would include (but not limited to):

Full scope of marketing and digital marketing work, including marketing campaigns, social media campaigns, design concepts, art direction, producing marketing decks and collaterals etc.
Full scope of backend and digital support for Business Development Department, including for collaborations, partnerships and events management.
To develop new marketing campaigns to promote our brand and products and increase sales
Support and work together with the Sales & BD team
To achieve contact and collaborations or partnerships with the different brands or platforms
Generate brand recognition and marketing value among the contacts in your networks, leading to successful collaborations and increased sales.
Planning and arranging contracts for the collaboration partners.
Work with Marketing, Sales and BD teams to plan and execute tactical campaigns to drive attraction and retail tourism sales and event sales.
Assist in Company’s Above The Line campaigns and Below The Line advertising for brand and attraction marketing, including creative conceptualization, copywriting, brochure print, distribution management, campaign roll-out and performance reporting through close collaboration with Marketing, Sales & BD departments and Ops department and marketing and media agencies.
Work with team to ensure consistency and accuracy in brand identity and brand marketing.
Support or lead long term brand and marketing strategies, provide market insight to create a positive perception of the brand, continuously push and maintain the brand’s position as the Leading Singapore brand in food gifting souvenirs.
Work closely with team and 3rd party vendors and designers on brand marketing, brand narratives, key messages, conceptualization etc.
Work closely with team to develop trade marketing strategies and collaterals to maximize brand's presence in the identified overseas market, travel agent partners' platform and across MICE & Trade channels for Tourism.
Work closely with team to manage and ensure efficient use of Trade Marketing budget to achieve shared B2B goals.
Support and work with Sales and BD team for regional growth of assigned key markets, (eg. Japan, Asia, India) and proactive preparation for inbound marketing execution according to latest border measures, especially in terms of marketing collaterals and events management.
Work with Sales and BD team to formulate and implement sales and marketing campaigns in relation to tourism and events
Monitor & track campaigns performance
Ensure accuracy of online content for all our products
Provide market intelligence on overall ecommerce and business trend of the region
Timely & accurate execution of pricing changes via the channel managers
Perform online rate audits & resolve disparity disputes amongst partners
Work with team to update weekly, monthly sales reports and assist with annual report preparation.
Work closely with collaborations partners for business development
Assist in bringing sales for special event promotion through marketing and campaigns.

Requirements

What we are looking for and believe you need as an ideal candidate:

Strong experience in Digital Marketing.
Preferably have experience in all marketing and business development.
Strong team player with initiative and high level of dedication and ability to perform under pressure.
Able to cope well in a dynamic and challenging work environment as well as with stress and demanding work schedules
Ability to work independently and completes given tasks with minimum supervision required
Self-motivated with the ability to identify key marketing and Public Relations strategies and marketing campaigns
Demonstrate experience in building and enhancing websites, SEO/SEM
Familiarity with Facebook/Instagram and Google Analytics
Confident, meticulous, independent, creative individuals with a strong sense of responsibility and proactiveness
Highly motivated and well organized with a sense of urgency
Ability to work towards tight deadlines
Has excellent command of English (written, verbal and interpersonal), and possess excellent communication and negotiation skills
Strong in Microsoft Office is a must.
Proficient in Adobe Photoshop & Illustrator

A Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma or Professional Degree.
Minimum 3 years experience

Working Days/Hours: 5 days week

Mondays to Fridays: 8.30am to 5.30pm

Benefits & Others

Medical, Annual Leave, AWS, Variable bonus, Incentives, Free Parking. Perks and benefits such as Company retreat etc.

Specific Location

Jurong, Jalan Tepong. Near Jurong Fishery Port.Nearest MRT: Lakeside MRT(Company coach is provided. Daily pick-up/ drop-off at Westgate.)

We operate on a 5 days work week and offer attractive salary with good benefits package to the right candidate. As an established and still growing market leader, our employees will be at the forefront, leading to growth opportunities. Join us and you will have lots of opportunities to learn, to grow and to offer your ideas and creativity, and to have secure career advancements.

Please apply with detailed resume.Interested applicants may apply through the following methods:

Send your resume/CV via APPLY NOW button or

Send your resume/CV to our HR, [email protected] or through our website www.kele.sg or our social media

Advancer Global Limited is the leading integrated solutions provider specialising in Integrated Facilities Management (IFM) services and workforce solutions. Advancer Global is listed on the Catalist Board of the Singapore Exchange Securities Trading Limited (“SGX-ST").

Advancer Global Facility serves as the holding company and central recruitment arm for the member companies within the Group, encompassing Employment Services, Security, Cleaning, Pest Control, Landscaping, Smart Technologies, and Property & Facilities Management.

We are looking to grow our Human Resource team to support the manpower needs of the Group through the next phase of the growth and development roadmap.

Work Location

• Jurong East (5 minutes walk from MRT station)

Job Description

• Officer-In-Charge of the employee life cycle processes for assigned portfolio - recruitment, onboarding, orientation & training logistics and record keeping through exit interview;
• Manage full spectrum of payroll related function for assigned subsidiary (Tax clearance submission, monthly CPF submission, annual income tax submission, and other government related grant application and submission);
• Assist in recruitment initiatives for other subsidiaries within the Group;
• Company-wide committee facilitation and participation;
• Employee safety, welfare, wellness and health reporting;
• Provide direct support to employees during implementation of HR services, policies and programs;
• Updating HR policies and organize CSR related programs;
• Ad-hoc duties as may be assigned from time to time.

Job Requirements

• Diploma / Degree Holder in any field; Diploma / Degree Holder in HR or related field is a distinct advantage;
• Minimum of 2 - 3 years relevant experience in Human Resources with Payroll Processing responsibilities for an organisation in Singapore is required for this position;
• Experience in payroll softwares will be an advantage;
• Possess a high level of responsibility and integrity to maintain confidentiality of all HR and payroll records;
• Meticulous with good communication skills;
• Indepensent and self-motivated with a growth mindset;
• Proficient in Microsoft Office Applications;
• Able to work under pressure and tight deadlines.

Privacy Policy Notice

• We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.
• By submitting any application or resume to us, you will be deemed to have read and agreed to the terms of our Privacy Policy and consented to us collecting, using, retaining and disclosing your personal information in relation to your potential employment with us.
• Please note that should you not consent and provide us with the relevant personal data to fulfil the ‘Purposes’ of collection, use and disclosure of your personal data by the company (including associated companies under the Advancer Group), it may hinder our ability to continue to interact with you. We may not be able to make a decision on your recruitment and employment or comply with the law and therefore, we may not be able to make an offer of employment.
• You may refer and access our website for more information.

Responsibilities:

• Assist in the pre and post contract administration of projects.
• Ensure timely and accurate updating of project monitoring files.
• Assist in proper documentation and filing system.
• Work closely with QS in charge to ensure all documents flow to and from all necessary parties and all work done are recorded and bill on time.
• Other duties as and when assigned.

Requirements:

• GCE “O” levels or above
• 2 years of relevant working experience in document management
• Has good document control & administrative skills
• Good working knowledge of MS Office, and adept at spreadsheets and file management systems.

The Job Role:

· Handles incoming calls/faxes/emails on customers' enquiries in a courteous and prompt manner.

· Prepares contracts/quotations/ invoices to customers.

• Liaising and coordinating with Supply Chain Dept( warehouse and Delivery team) for delivery
• Any other ad-hoc duties as assigned.

• Process incoming orders accurately and in a timely manner.
• Collaborate with sales, customer service, and production teams to ensure order accuracy.
• Coordinate with production teams to schedule and prioritize orders.
• Monitor production schedules to align with order delivery commitments.
• Maintain optimal inventory levels to meet customer demand.
• Collaborate with the warehouse team to manage stock levels efficiently.
• Work closely with suppliers to ensure timely delivery of raw materials and components.
• Communicate production requirements and coordinate with external partners.
• Coordinate shipping and logistics activities to ensure on-time delivery.
• Collaborate with logistics partners to optimize transportation and reduce lead times.
• Collaborate with quality control teams to ensure products meet specified standards.
• Address quality issues and coordinate with production for corrective actions.
• Communicate order status and any potential delays to customers.
• Respond promptly to customer inquiries regarding order fulfillment.
• Define and monitor key performance indicators (KPIs) related to order fulfillment.
• Analyze data to identify trends and areas for improvement.
• Identify opportunities for process improvement in order fulfillment.
• Implement changes to enhance efficiency and customer satisfaction.
• Collaborate with sales, marketing, production, and logistics teams to optimize order fulfillment processes.
• Participate in regular cross-functional meetings to address challenges and improve coordination.
• Utilize relevant software and technology for order processing and fulfillment.
• Stay informed about advancements in order fulfillment tools and recommend technology upgrades.
• Ad-hoc duties by superior or management

Job Profile:

· Assist in HR matters

· Support in recruitment

· Assist in Candidate Sourcing

· Coordinate with candidate for arranging interviews

· Enhancement HR processes

· Market intelligence

· Prepare marketing report

· Enhance company’s HR documents

· Able to work in IT automated environment

· Post on social media and monitor the post to improve company image

Requirements:

· Candidate must possess at least a Degree/ Diploma

· At least 0-2 years of hands-on experience in HR domain in IT consulting industry

· Excellent communications, presentation, organizational and planning skills.

· Excellent interpersonal skills to work as team member and have positive attitude towards work.

· Individual should be able to work independently under guidance

· Candidate should be result oriented.

Singaporean will be preferred