Total 1,179 Manager job vacancies in Singapore, North West

Responsibilities:

• Lead the team in implementing the onboarding plan, ensuring alignment with project goals and maintaining high user satisfaction.
• Manage and influence user expectations based on predefined requirements and collected information.
• Plan and strategize user onboarding activities according to project deliverable timelines.
• Serve as the primary point of contact for business and vendors regarding user onboarding activities.
• Collaborate with other project teams to establish a unified onboarding approach based on the rollout plan.
• Ensure onboarding activities adhere to execution timelines and meet business and technical requirements.
• Monitor team adherence to delivery management standards and track progress regularly.
• Anticipate, manage, and resolve issues, acting as the primary contact for the testing, deployment, and onboarding team.

Requirement:

• Bachelor’s degree in Computer Science, Computer Engineering, Information Technology, or equivalent with 6 to 8 years of relevant working experience in project delivery and implementation.
• Strong stakeholder engagement skills to manage multiple stakeholders, including business users, project teams, and vendors.
• Team player with strong communication and interpersonal skills.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Primary Objective

• Provide leadership and management of the branch
• To manage and lead branch operations and ensure smooth running of branch day-to-day operations
• Create and cultivate customer service excellence culture
• To ensure that Branch meets all regulatory and compliance matters.

Key Responsibilities

Financials – Cost Management, Wealth Sales & Business Development

• Manage and accountable for the Branch Wealth Sales and costs management.
• Develop, implement business plan to support sales activities to achieve the Retail Banking financial performance and targets.
• Collaborate with business partners and stakeholders to develop appropriate relationships with the local business community to raise RHBSG profile and presence.
• Maintain awareness and keep abreast of competitor activities and industry best practices.

Customer Engagement & Service Excellence

• Monitor the Branch service quality by ensuring the branch traffic, Q-time and other service indictors are met.
• Drive service initiatives and create a customer-centric culture among the team.
• Deepen customer relationship with the bank and increase share of wallet by promoting and cross-selling of RHBSG banking services and solutions.
• Deal with and resolve customer issues arising efficiently.
• Recommend and ensure appropriate actions are put in place to deliver a pleasant customer experience
• Uphold customer focus and high standards of service set by the Bank.

Talent Management and Development

• Lead, manage and be responsible for the hiring and retention of high performing services teams

• Design and maintain financial models and templates to support planning, forecasting and budgeting for geographies in AP. 
• Consolidate submissions from Geographies and Function Finance Business partners for Business reviews, forecast, budget. Collaborate with FBPs and Corporate Finance to ensure deliverables are completed in a timely manner
• Review forecast and budget submissions and perform independent challenge to improve accuracy of forecasts. Analyze trends and ability to provide point of view to Finance management if required
• Provide support to improve efficiency and effectiveness of forecasting processes and management through partnering with relevant stakeholders
• Perform adhoc analysis for management. Proactively identify and communicate business implications of analysis and ability to simplify and present complex issues to stakeholders

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Talent Engagement / Community Manager 

Maker Lab has seen massive growth over the past year, and as we continue to scale the business across different markets and regions, we foresee even more growth.  As the Talent Engagement Manager / Community Manager, you will elevate our employees’ journeys with us.  The role will see you engage with our existing employees, channel their feedback to the business leads, partner with them in helping them achieve their goals, and create a relevant calendar of social events to bring them together.

The role doesn’t stop with our existing employees. We’ve had talent engage with us for opportunities, and this role will see you nurture those relationships and allow them to be at the forefront of opportunities as soon as they become available. 

In this role, you will partner with the larger Talent and HR team and work closely with the business teams to create meaningful opportunities and programmes for our current and future employees. 

Role:

• Develop the Maker Lab community/engagement strategy as aligned with the company’s mission and vision
• Lead the execution of the initiatives — from resource planning to performance analyses
• Deliver strategic and commercially viable business recommendations based on learnings
• Act as the primary point of contact for community engagement across all the markets we operate in
• Keep up to date with best practices and industry trends to identify opportunities for enhancing the Maker Lab talent community and experience, especially in the areas of health, wellness and wellbeing, travel, etc 
• Create a calendar of events that cater to different interests 
• Create compelling newsletters to attract aware candidates to apply and continue to be interested in the company and opportunities

You:

• 6+ years of experience in talent engagement, marketing or social media. Working in a media, marketing or advertising agency is a huge plus!
• A strategic thinker, an articulate communicator and a focused doer
• Marketer with a passion for employee journey and innovation
• Experience working with vendors, being the primary POC for vendor relationships 
• A passion for people enablement, travel, health and wellness/wellbeing
• Proven success in building networks and/or influencing communities
• Strong understanding of community-building theories and practices 

• Exceptional verbal and written English communication and presentation skills

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Join our client's dynamic team as a Procurement Manager, based in the vibrant city of Singapore. In this crucial role, you will be responsible for supervising all procurement activities to ensure a seamless and cost-effective procurement process, while also maintaining a strong and resilient supply chain. Your leadership is vital in guiding a team of procurement professionals toward achieving strategic business objectives, with an emphasis on streamlining operations and cultivating positive supplier relationships.

Responsibilities

• Craft and implement a procurement strategy that is in line with our client's objectives and financial plans.
• Anticipate procurement needs, assess potential risks, and develop effective contingency plans.
• Select and oversee suppliers based on their quality, dependability, and value.
• Establish and cultivate relationships with key suppliers to secure favorable terms.
• Conduct thorough evaluations of suppliers to ensure compliance with contracts and service quality.
• Improve procurement processes to enhance efficiency and reduce lead times.
• Establish and enforce procurement standards, practices, and policies.
• Adhere to all relevant regulations and uphold ethical procurement practices.
• Manage procurement budgets in accordance with fiscal objectives.
• Drive cost reductions through strategic negotiations and optimizing contracts.
• Lead and develop the procurement team, fostering a culture of excellence and professional development.
• Collaborate with internal departments to align procurement strategies with their requirements.
• Engage in cross-functional collaboration to enhance the value of procurement.
• Assess risks in the supply chain and develop strategies to mitigate them.
• Stay informed about global market trends and industry shifts that impact procurement.
• Utilize data analysis to inform decision-making and improve procurement performance.
• Provide senior management with reports on procurement metrics, savings, and supplier performance.

• Bachelor's degree in Business Administration, Supply Chain Management, or a related field (Master's degree preferred).
• Minimum of 15 years of experience in procurement management, with at least 10 years in a leadership position.
• Demonstrated success in implementing procurement strategies and achieving cost reductions.
• Extensive knowledge of best practices in procurement, supply chain management, and contract negotiations.
• Strong analytical, problem-solving, and data analysis abilities.
• Excellent communication, interpersonal, and negotiation skills.
• Proven leadership abilities with prior experience managing diverse teams in a dynamic environment.
• Proficiency in relevant procurement software and technology.

• Competitive monthly salary of 8,000 to 12,000 SGD.
• Opportunities for professional growth and development within a leading organization.
• A collaborative and supportive work environment.
• Additional benefits will be discussed during the interview.
• Our client offers a highly competitive remuneration and benefits package to suitable candidate.

We’re looking for a Head of People to join Intellect and lead the charge for People at Asia’s leading and fastest growing mental healthcare company. You will be overseeing, building, and guiding a team of inspired action takers that are creating the future of mental healthcare across Asia.

In this role you will play the important leading role of our People function, spearheading our people processes, culture, engagement, and organisational development programs.

You will be working alongside our leadership and talent team, to synergise the best of different perspectives to build a high performing and mentally healthy workforce.

People Experience (Benefits, Engagement, Development)

• Works in close partnership with leadership to establish the overarching People strategy and alignment with Intellect's vision, mission, culture, and goals
• Provides strategic insights around employee experience, delivering end-to-end transformations of workforce programs, services, and processes to drive the success of teams and the overall workforce
• Serves as the first point of contact for employee inquiries and responds to HR questions
• Assists in administering new hire orientation and ensures a positive on- and offboarding experience
• Identifies Intellect workforce needs, defines the people strategy, and designs frameworks for employers to implement HR initiatives effectively
• Coordinates monthly HR events and programs (e.g., Lunch N’ Learn sessions, Employee Anniversary Program, Socials, etc.)
• Actively contributes to building the employer brand across different platforms
• Champions a cultural ethos and creates an inclusive workplace with an emphasis on diversity, inclusion, and belonging for all employees
  Supports company benefits administration, enrollment planning, and execution

People Operations (HR & Admin Operations)

• Contributes to people and organisation correspondence (e.g., Back-to-office programs, organising training and events, company communication, etc.)
• Manages logistical aspects of onboarding, including coordinating the procurement and setup of equipment such as laptops and ensuring a smooth integration into the company's technology and communication systems
• Maintains and updates data in our HRIS/EOR system across countries and audits for accuracy and compliance, adding relevant policies and documents
• Completes any other duties associated with human resources operations

Organisational Growth / Development

• Monitors and measures career progression; creates and executes action plans to support team achievement of performance objectives
• Provides HR expertise and counsel in the areas of feedback, performance management, employee relations, development and coaching, and organisational development
• Develops talent strategies for key stakeholders and designs approaches for diagnosing and enhancing organisational effectiveness and employee engagement
• Assists in organisational structure planning alongside the strategy and talent acquisition teams

• Minimum of 5 years of progressive experience in HR, with with experience in a leadership role or supporting senior HR leadership
• Proven track record of success in managing people functions within a dynamic and rapidly growing organisation, preferably within the healthcare or tech industry
• Experience in scaling HR processes and programs to support the needs of a mid-sized company with a global presence
• Demonstrated expertise in people experience, people operations, talent management, and organisational development
• Proficient in utilising and/or implementing HR systems and processes to streamline operations
• In-depth understanding of local required benefits across diverse APAC countries
• Strong analytical skills, strategic thinking, and excellent attention to detail
• Effective collaborator with the ability to work seamlessly across different teams and functions within the company
• Excellent interpersonal and communication skills with a proven ability to lead and inspire teams
• Open to candidates from Singapore and Malaysia (remote)

VentureBlick is a dynamic healthcare startup with a passionate team of 30 employees, operating across 4 countries. As the Finance & Accounting Manager, you will start off as the sole member of our finance team, playing a crucial role in shaping our financial strategy and operations. Your expertise will guide our financial decisions and practices as we expand our global presence and impact in the healthcare sector.

Responsibilities

• Manage and oversee all financial aspects of the company, including accounting, budgeting, forecasting, and financial planning
• Prepare and present detailed financial reports & statements to the Leadership Team, providing insights for strategic decision-making
• Ensure compliance with financial regulations and standards in all countries of operation
• Oversee accounts payable and accounts receivable processes, including invoice processing, payment tracking, and collections
• Implement and maintain financial policies and procedures to ensure operational efficiency
• Manage cash flow and funding requirements, including foreign exchange considerations for international operations
• Coordinate financial audits for VentureBlick, ensuring accuracy and compliance with accounting standards

Requirements

• It is essential that this individual has worked in a supervisory role in the finance function for a startup with international operations
• Prior experience working in a Big 4 audit firm would be highly desirable
• Bachelor's degree in Accounting, Finance, or a related field
• CPA certified
• Strong knowledge of accounting principles, financial analysis, and reporting
• Proficiency in accounting software and financial management tools
• Strong attention to detail and accuracy
• Excellent communication and interpersonal skills

Job Descriptions:

• Develop, chart, and communicate Aftersales related strategies, budget, framework, policies guidelines and procedures to all stakeholders effectively.
• Monitor its implementation to ensure high-level performance and consistency across all operations.
• Conduct data mining and analysis to facilitate the formulating of Aftersales strategic plans and tactical actions to achieve the annual budget and KPIs.
• Track, analyse and publish Aftersales reports such as Aftersales Integrated Report, Monthly KPI.
• Monitor, analyse and work with the operation which is not meeting the Aftersales KPIs such as revenue growth, customer retention, workshop Efficiency Productivity Utilisation (EPU) etc for improvement plan.
• Develop programs and strategies to achieve various business objectives such as parts purchase target, Net Promoter Score (NPS), Group financial targets, customer retention rate etc.
• Keep in touch with the National Automobile bodies/authorities and major competitors for constant assessment of business condition/situation to keep track closely of the relevancy of the strategies deployed.
• Conduct market intelligence and gather market feedback to analyze and identify new Aftersales trends.
• Build and maintain good rapport with subcontractors, Vendors, Suppliers etc to establish a cohesive working relationship for ease of work and lobby the necessary support when there is a need.
• Ad-Hoc reports for internal and external stakeholders

Requirements:

• Minimum Diploma in Business / Engineering with at least 3 years of relevant working experience
• Possess working experience in automotive industry with a good understanding of Aftersale operation
• Possess extensive local market knowledge and proven good track records in the automotive-related industry
• Possess good analytical skills, good at numbers and an eye for details to perform the strategic planning role effectively

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms. 

We are a team of 500  builders from 18 countries, with offices in Singapore, Philippines, India, Vietnam, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Do you have a passion for steering product innovation? Seize the opportunity to become our next Head of Product in this vibrant start up, where you will lead  a dynamic team and shape the future of our industry. 

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Managing all aspects of product development and user experience for existing and new products
• Responsible for the product team’s definition and communication of product requirements and specifications by thinking creatively and rigorously about how to solve problems
• Enforcing customer centricity in the product development cycle
• Establish and implement the overall product strategy in collaboration with the leadership team, product owners and functional teams
• Design, benchmark, iterate and report on product roadmaps at multiple timescale (multiyear, yearly, quarterly and sprint-level)
• Generate insights for our product strategy based on data and user feedback.
• Adopt and/or create effective product management methodologies and product analytics frameworks within the product function and the company.
• Be a thought leader and understand macro trends in the verticals and geographies we operate in, as well as stay always updated on what the direct competition does better than us and identify untapped opportunities for growth.
• Responsible for prioritizing the backlog of features and work with CTO on constantly addressing technical legacy and debt.
• Support sales and marketing teams in articulating the optimal value propositions and pricing for our clients based on their feedback and market research.
• Directly manage, recruit, train and retain the teams consisting of Product Manager(5) and UI/UX (3)
• Work closely with the CEO and engage the leadership team to drive the Company’s strategic plans in terms of resources allocation, market expansion and product growth in order to build a compelling vision to stakeholders, both internal and external.
• Regularly measure effectiveness of plan versus reality and update plans and/or execution accordingly

• 15 years of relevant  experience, including 5 years in product management and 5 years in a managerial role overseeing at least a team of 10 direct reports
• Robust technical background in data and technology
• Keen interest in AI and its transformative potential
• Strong interpersonal and communication and leadership skills

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness.  As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place.  We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

• Work From Home
• Flexi Health Care
• Remote Work Policy

Due to our continued success in onboarding new clients onto our innovative wealth management ecosystem, we are expanding and looking for an Application Support manager in Singapore.

As an Application Support Manager, you'll lead the technical integration of our software/ products in our client’s environment. Working closely with the client's technical teams and project managers, you will drive the integration of our product onto our client’s infrastructure (cloud and on-premise) and the technical support for Software and System upgrades.

What skills you'll need as an Application Support Manager:

• Support the client in the implementation of the necessary infrastructure
• Manage and configure application releases (deployments and upgrades) or guide the customer to do so
• Configure the application according to the requirements provided by the Project Manager or the client / Assist client application management teams in the application setup
• Participate in the technical discussions with the client on infrastructure changes and upgrades
• Interpret error logs and identify corrective actions to be taken / or support the client in this task.
• If necessary, liaise with the Evooq product development teams

What an Account Manager does at Visa

• Expertly manage a sales pipeline of expansion opportunities to achieve and exceed the goals of the business
• Develop a deep understanding of the problems clients experience, the impact of these problems, and how our technology and new products can be a solution for them
• Build strong relationships with key senior client contacts
• Forecast revenue and opportunities accurately

Why this is important to Visa

Our Account Managers are paramount to driving the Currencycloud revenue engine strategy and are responsible for the development of strong commercial relationships. They own the commercial relationships throughout the customer lifecycle and drive sustainable revenue growth across a portfolio of clients to help meet and exceed revenue targets of our dynamic and scaling SaaS focussed business.

YOU will be responsible for up-sell, cross-sell and renewal activity across a portfolio of clients, partnering up with Customer Success Managers to develop account strategies that enhance sentiment, protect against high-risk churn, co-designing success plans and developing strategies to increase product adoption and satisfaction.

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Headquartered in Oslo, Norway, and with offices across the globe, Rystad Energy is an independent Energy research and business intelligence company providing data, tools, analytics, and consultancy services to clients exposed to the energy industry across the globe.

Rystad Energy has a range of global databases and research products for companies in the Oil & Gas, Oilfield Services, and Renewables sectors, as well as Investors, Investment Banks and Governments. We also provide a range of advisory services for our clients with capabilities across the Energy value chain. 

Rystad Energy is a rapidly growing company providing the next generation analytical tools and advice for the industry. Rystad Energy combines a high-performance culture with a deeply collaborative ethos, providing ample opportunities for growth, learning, contribution, and career advancement. Read more at www.rystadenergy.com.

Overview of the Role

Rystad Energy is seeking a Client Success Head for APAC who has a strong track record of leading and managing multi-national teams of Client Success/Customer Service personnel. The APAC Client Success Head will report to the Global Head of Client Success (based in Oslo) as well as the APAC Commercial Head (based in Singapore). We are seeking to fill this role in any of the following locations: Singapore/Kuala Lumpur/Perth.

Key Responsibilities

• Work with the Global Head of Client Success to develop and execute the regional Client Success strategy.
• Work with the Commercial Head of the region to develop and execute regional Commercial strategy.
• Lead, manage, motivate, and inspire the Client Success team in region to perform to their fullest potential, enabling them to deliver on their goals, objectives, and KPIs.
• Communicate with and update relevant stakeholders in the company on the Client Success team’s performance, their client engagements, and achievements.
• Work closely with sub-regional Team Leads to ensure i) Accounts and workload for the region are distributed optimally, ii) new Accounts are assigned to Client Success Managers (CSMs) promptly iii) CSMs develop and implement engagement plans via the Customer Journey framework, working closely with Account Managers iv) Accounts billed outside the region get appropriate support.
• Ensure high levels of morale, productivity, and contributions via team development, training, and upskilling initiatives.
• Develop the Client Success team to ensure product proficiency and industry segment competency.
• Manage your own portfolio of clients:

o   Serve as primary post-sale point of contact to develop strong client advocates enabling you to become a trusted advisor to our clients.

o   Jointly define success criteria with clients by understanding their business challenges and developing and implementing an engagement plan throughout the subscription period.

o   Onboard new users and carry out follow-up trainings to achieve maximum adoption and usage growth rates.

o   Partner with Account Managers to provide insights on client health with a focus on adoption, expansion opportunities and renewals.

o   Partner closely with internal cross-functional teams to ensure client’s technical/analytical needs are resolved in a timely manner.

o   Develop an understanding of Rystad Energy products and services and proactively help on identifying areas of improvement to increase market share and penetration.

o   Provide client feedback to internal teams including Product Managers, Research Analysts, and Client Solution

o   Participate in industry and networking events to grow the Rystad Energy brand.

o   Maintain all client data and interaction records in the CRM system.

Experience and Qualifications

• Candidate must be able to work in at least one of these locations: Singapore/Kuala Lumpur/Perth – existing Employment Pass holder; Permanent Resident; Citizen.
• Minimum of a Bachelor’s degree.
• Between 8 to 10 years of experience in leading and managing Client Success/Customer Service teams – ideally, in a B2B professional services firm.
• Strong knowledge of the energy industry
• Managerial experience should be underpinned by individual contributor experience in a Client Success/Customer Service role – strong track record of managing, servicing, and growing client accounts in a B2B professional services firm.

Candidate Profile:

• Strong managerial and leadership skills
• Passionate about Client Success/Customer Service
• Possess excellent interpersonal, communication, and presentation skills.
• Ability to speak Chinese will be an advantage (but it’s not a “must have”)
• Be willing to travel across APAC.

The Vessel Manager at Royal Ocean Marine is responsible for ensuring the efficient and safe management of vessels under their supervision. Key responsibilities include:

• Overseeing the day-to-day operations of assigned vessels
• Managing and supervising vessel personnel
• Ensuring compliance with regulatory and safety requirements
• Monitoring and managing vessel maintenance and repairs
• Managing vessel budgets and expenditures
• Building and maintaining client and subcontractor relationships

• Minimum of 5 years of relevant experience in vessel management
• Degree in Engineering, Marine, Business, or a related field
• Knowledge of regulatory and safety requirements
• Strong organizational and leadership skills
• Excellent communication and interpersonal skills
• Ability to work effectively in a team and independently
• Proactive mindset and ability to multi-task

Chan Chee Meng

EA 07C3069

R1110620

Remuneration Package

• Basic salary up to $6,500

Responsibilities:

• Work closely with Project Sales to understand clients’ requirements.
• Ability to liaise with oversea associate to come out with details drawing and visual.
• Work with QS and prepare drawings, costings, quotation and proposal.
• Work closely with Project Sales to manage project tasks and work schedule.
• Meet and present Design proposals to clients.
• Follow-through all required clients’ communications and correspondences.
• Maintain excellent customer relationship.

Requirement:

• Degree/Diploma in Interior Design/Architecture or equivalent.
• Have at least 5 years of relevant experience in commercial fit-out.
• Able to handle commercial projects (Retail F&B and Commercial Office experience is an added advantages)
• Work well in a team, is discipline, positive and willing to learn and grow with the team.
• Knowledge of using ZOOM, Google Docs and MS Office preferred.
• Competent in using software(s): AutoCAD/Google SketchUp/3D Studio Max/Photoshop.
• Flair in creative and have a passion for spatial design.
• Service oriented, proactive and have an outgoing personality
• Organise, can multitask and detail in work.
• Design and Build projects scale ranging up to $2mill

Interested candidate for this role can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

We are looking for a highly organised, goal-oriented, self-directed partner marketing professional to join the team and be an active player in our larger marketing team at ServiceNow. The ideal candidate will have proven experience managing and working directly with key Partner leaders, Alliances and Channel management, global and regional campaign teams, and ServiceNow business Units to develop joint marketing plans - encompassing market awareness and demand generation programs designed to meet revenue targets. Integrated program development, relationship management skills, adaptability and experience marketing in a high-technology, dynamic environment is crucial to your success.

Essential Tasks, Duties and Responsibilities 

• Work with ServiceNow Account Directors and directly with Partners to understand the demands of their business, gathering insight and translating these business needs into the wider marketing plan.
• Build and execute joint-marketing plans and programs with partners, that result in measurable pipeline growth and revenue
• Localise and execute global partner marketing programs and campaigns in region.
• Drive effective global- regional partner marketing and field marketing interlock to enable successful regional activation.
• Measure key metrics and KPIs to ensure goals, objectives and deliverables are met.
• Manage local marketing agency resources to deliver partner marketing programs to the partner ecosystem at scale.
• Continually look at ongoing innovations and best practices to elevate the program, experience and results.

The Service Management team is a crucial component of the Visa Payments Limited’s support model tasked with maintaining and developing robust and lasting relationship with our Key Accounts. As their client’s advocate, Service Managers understand their client’s business/business processes in detail and use the tools at their disposal to remove obstacles, deliver improvements and enhance the experience of being an Visa Payments Limited customer, ensuring their service needs are met and agreed service levels achieved.

You will be assigned a number of APAC Platinum clients to manage directly as their Service Manager.  You will take a holistic look at service across all Visa Payments Limited functions/platforms, measure and review service performance and either through direct or collaborative action, deliver improvements.

You will work with your account management counterpart to maintain and grow the service and commercial relationship.

What we expect of you, day to day.

• You will be the Subject Matter Expert (SME) on how your assigned clients use Visa Payments Limited
• You will promote a culture of service excellence and ‘best in class’ through leading by example
• You will streamline processes to improve efficiency, automation and scalability
• You will keep abreast of forthcoming system changes, releases, route changes, client launches, documentation changes and support your client through transitions
• You will be your client’s advocate within Visa Payments Limited and sponsor / champion product and service change
• You will be available to your clients as an escalation point (during business hours) should BAU processes fail to deliver the expected results
• You will host regular service reviews with your clients & monitor service performance and any applicable SLAs
• You will manage a continuous Service Improvement Register for each of your accounts
• You will perform deep dive analysis and identify opportunities to optimise your client’s use of the service and promote service best practice both internally and to your clients
• On a rota basis, assume the role of Major Incident Manager in line with the Incident Management policy (training will be provided)
• You will produce and maintain a suite of service documentation and reports
• You will build a strong and collaborative relationship with your Account Management counterpart

ABOUT YOUR ROLE : You will be responsible for sales and account management for existing customers and develop new customers to achieve budgeted sales and profit contribution.  You will report to the Sales Manager and will be based in Alexandra Road,

YOUR RESPONSIBILITIES WILL INCLUDE:

• Grow the business by managing existing accounts and identifying new potential customers.,
• Promote the use of products to new and existing customers through the application of selling skills and building relationships with all levels within the target customers. 
• Understand our Product Portfolio and Sales Process.
• Solving technical issues with close coordination with the Quality Assurance & Technical Support Team.
• Manage market intelligence and monitor market trends in the region.
• Actively involved in timely collections from the customers
• Prepare regular reports, both for Internal and Customers like Sales Forecast, Customers’ Sales Forecast, Competitor Activity, Pricing Movements, Customer Complaints etc.

Responsiblities:

This position will be assisting to lead and manage the leasing team to maximise occupancy for the industrial properties within the company.

Job Responsibilities

• Formulating and implementing strategies to maximise rental and occupancy of the properties within the Company’s industrial portfolio.
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents.
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost.
• Managing tenancy related issues, compiling occupancy and rental reports and other related lease management functions including but not limited to budgeting.
• Carrying out substantive business development work to secure new tenancies prospects; identify market segments and provide lease management support.
• Support Manager in preparing annual rental budget, rental forecast as well as monthly management reporting.

Job Requirements 

• Bachelor of Science in Real Estate, Property Management, Estate Management, Business, Marketing.
• 5 years of relevant experiences in marketing and leasing.
• Sound understanding of the real estate industry with an extensive network of contacts.
• Strong presentation, negotiation and effective interpersonal skills.
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

• Develop, outline, and effectively communicate Aftersales strategies, policies, and procedures to stakeholders.

• Ensure consistent implementation by monitoring operations and analyzing data for strategic planning.
• Analyze Aftersales reports and performance metrics, collaborating with operations for improvement plans.
• Design programs to meet business objectives like parts purchase targets and customer retention rates.
• Stay updated on industry trends by engaging with automobile bodies, competitors, and market feedback.
• Foster strong relationships subcontractors, and suppliers for seamless operations and necessary support.
• Prepare ad-hoc reports for internal and external stakeholders as needed.

• Minimum requirement of a Diploma in relevant fields or equivalent, coupled with a minimum of 3 years of relevant work experience.
• Prior experience in the automotive industry, demonstrating a good comprehension of Aftersales operations.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $5,800 with attractive bonus
• Working location at central
• Experience in aftersale operation in automotive industry

• Oversee the achievement of monthly budgeted Service Turnover and operating profit by managing daily car intake and operating expenses.
• Guarantee the quality of service and repair work performed daily by the team through regular monthly audits.
• Maintain workshop efficiency, productivity, and staff utilization by monitoring daily time analysis reports.
• Lead recruitment efforts and foster the development of staff's best practices under your supervision.
• Evaluate the degree of efficiency, productivity, Utilization, Service Sales Turnover, and Customer Service Index monthly by analyzing Time Analysis Reports, Management Reports, and Voice Reports.
• Develop key staff through training, coaching, and mentoring to improve their competencies and performance.
• Conduct monthly meetings with key personnel to share and provide feedback on key results for corrective action and process improvement.
• Ensure sufficient intake of cars for servicing and repairs to maximize work bay utilization and meet service projection goals.
• Assess the impact of efficiency, workshop output, and technician productivity monthly by evaluating time and efficiency analyses.
• Uphold the set benchmark for Customer Satisfaction Index.

• Degree or Diploma in Mechanical or Engineering discipline
• Minimum 5 years of related experience in handing Service operation and technical analysis for continental Cars
• Able to analyze business situation from data & reports to meet service projection.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,500 + attractive bonus
• Experience in handing service operation and technical analysis for continental cars

You can make your mark being responsible for the efficient and effective management of all Salvage equipment, tools and machinery. You are a qualified and experienced equipment manager with a technical background. You will oversee our Salvage warehouse maintenance and repair operations as well as supporting in the mobilisation process to support Salvage Emergency Response and wreck removal projects. . You have a strong background in equipment and warehouse management, excellent organizational skills, and a solid understanding of machinery, tools and equipment maintenance. Next to that you will also be responsible for the Salvage Yard Safety Management and supplier management.

Your responsibilities as equipment manager  

• Manage and supervise all activities within the warehouse related to maintenance, repair and preparedness of the Salvage equipment, tools and machinery.
• Ensure proper receipt, storage, and issuance of machinery tools and equipment and relevant spare parts.
• Develop and implement inventory control procedures to optimize inventory levels.
• Conduct regular inspections of machinery tools and equipment.
• Develop and implement maintenance schedules to minimize downtime.
• Utilize inventory management software and tools for tracking and management.
• Analyse inventory data, identify trends, and generate reports.
• Coordinate with suppliers for timely delivery and issue resolution.
• Monitor and control costs by analysing expenditure and finding cost-saving opportunities.
• Provide training and guidance to warehouse staff on salvage yard safety practices.
• Manage the internal hiring process for equipment within the organization.
• Coordinate equipment requests and ensure proper allocation.

Your qualities and experience
You can move ahead as a equipment manager if you have:

• Minimum of 4 years of experience in equipment management, with a focus on machinery tools and dive equipment.
• A technical background
• Strong knowledge of warehouse processes and procedures, inventory management software and tools.
• Excellent organizational and time management skills.
• Strong attention to detail and accuracy in record-keeping.
• Effective communication and interpersonal skills.
• Ability to work well under pressure and multitask in a fast-paced environment.
• Willingness to work overtime/extra hours in support of Emergency Response operations.
• Knowledge of safety regulations and procedures for machinery, tools and equipment.
• Knowledge of diving will be an added advantage.

What you get to do in this role:

The role of the Customer Success Advocate is to act as an advocate for our customers. You will oversee a portfolio of customers across APAC to help them achieve business outcomes and foster greater adoption and usage of the ServiceNow products they have purchased through prescriptive guidance. You will bring ServiceNow's best practices, innovations, and capabilities to help customers achieve their goals.

• Oversee the customer outcomes engagement for customers in your portfolio, understanding each customer's needs and challenges
• Ensure customers are technically healthy and on the most recent version of our product
• Identify criteria for assisting your customers by using Success Plays in the Success Platform
• Promote ServiceNow customer success stories and processes
• Ensure that customers obtain the maximum value from their ServiceNow investment and use their licenses
• Work with ServiceNow teams to improve product adoption and increased footprint
• Ensure any escalated client issues are resolved quickly, using resources from across the company ecosystem

The Assistant Food and Beverage Sales Manager is responsible for working to achieve the strategic goals of the hotel, specifically in Food and Beverage outlets sales. Sales segments can be sub-categorized into corporate, social events, weddings, conference services and tours / wholesale. This position is also responsible to follow through on all matters pertaining to F&B events and functions in the hotel as well as the servicing of conference groups.

Primary Responsibilities

Achieves Both Individual and Team Revenue and Profit Goals as Per Budget and Forecast

• Achieves sales objectives and measureable goals set by management in terms of revenue as well as other financial KPIs based on budget.
• Proactive development of new businesses for key accounts and special events, working closely with the room sales and event sales team.
• Establishes close working relationships with existing guests.
• Understands the needs of the ever-changing market.
• Strong conversion in corporate / wedding enquiries.
• Presents hotel’s products and offerings to guest.
• Efficient negotiation and upselling to maximize revenue.
• Ability to innovate with the hotel offerings and creative selling for both outlets and banquet venues.

Focuses on Meeting Planner and Guest Experience

• Ensures the accuracy of bookings, event requirement and restaurant event order at all times.
• Familiarises with the house system. (Opera, Social Tables, Resdiary)
• Timeliness in responding to enquiries from various platforms.
• Uses a Heartist® approach – make the guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Focuses on the client experience and is present pre and post events.

Delivery of a Successful Event

• Effective communication among colleagues (inter departments) in a timely manner.
• Evaluates guest satisfaction and encourages continuous work improvement.
• Maintains a good working relationship with external suppliers.

Contributing to the Hotel Goal

• Cross selling of hotel guest rooms, spas, florist and any revenue generating sources to support the hotel’s achievement of its overall revenue goal.
• Active participation in departmental meetings and trainings.
• Identifies and proposes improvement on quality of Events and F&B experiences where necessary.
• Contributes to the hotel’s CSR efforts by supporting the Planet 21 program.
• Upholds the Accor Values in the work nature, increasing stakeholders’ interest.

In this age of convergence and empowerment, we are looking for talents who can help our clients reinvent themselves and guide them through their transformation. It demands colourful personalities with an irrepressible passion for all the opportunities unleashed by digital disruption. Come join our Publicis family!

You will be joining a dynamic team that delivers award-winning digital campaigns. If you are strong in delivering and developing exciting digital media solutions while managing the day-to-day planning, buying, implementation, optimization and reporting requirements to meet client objectives, we want to talk to you!
 
Our Client

We are Constellation – a bespoke Publicis Groupe Team delivering end-to-end solutions for one of Groupe’s most prized clients, Samsung, a top-five-in-the-world company boasting an audience of over 1 billion people in 80 countries.

Ready to work with one of the biggest clients in the world?  We’re a multi-disciplinary team with ambitions of transforming marketing by putting people (including our customers) first, and we’re looking for new talent to deliver purposeful work that can be demanding, but our ideal candidate relishes a challenge.

So, if you’re ready to join a world-class agency and a top-tier client, we’re ready for you.

Main Responsibilities

• Active Role in Regional Strategy & Guidelines Development
• Creates strategies and makes in-depth recommendations based on strong grasp of analytics, marketing & research concepts
• Provide Quality Control/Strategic Inputs for Monthly Regional Governance Reports (Media Excellence Tracking, Digital Guidelines Monitoring); and Quarterly Competitive Reports
• Support Command Center Governance – Brief & Guidelines Governance; Taxonomy Checks (Coordination with Performance Unit); Local Market Readiness Check-Ins; GTM Readiness
• Apt knowledge & understanding of digital channels combined with the ability to understand digital infrastructure including tracking, web analytics, trafficking and Social
• Have prior platform experience in managing both online and offline media campaigns, including but not limited account setup, strategy development, organization, and management
• Mentor and develop Team Members/Direct Reports – Assoc. Manager/Sr. Planner
• Able to organise & delegate, sensitive to needs & problems of reporting staff – works across buying & planning issues

About the job: We are currently seeking a skilled Service Manager to join our Singaporean team. As a Service Manager, you will assist the company with all after sales service matters including but not limited to telephone technical support, fault finding, machine repairs, warranty claims and spare parts processing.

Responsibilities:

1. Lead and manage product distribution and training throughout Pre delivery, Service, Parts, Warranty & aftermarket support.

2. Market analysis, Marketing strategies, Product development & pricing for the parts and service business.

3. Provide feedback and technical guidance to the Dingli Service Team on design and performance improvements that are required for the Singapore and Asia Pacific markets on a monthly basis. 

4. Provide details of the work carried out, parts used, time and mileage of van, with any comments appropriate to Dingli while repairing machines.

5. Build relationships with the key service personnel at each customer.

6. Develop and maintain product safety programs throughout the Asia Pacific region.

7. Drive projects for continuous improvement and streamline existing processes in the Asia Pacific region.

8. Develop budgets, manage P&L responsibilities, forecast revenue, COS and Expenses, monthly progress forecasting and planning.

9. Provide operational leadership for product sales and service team within the Asia Pacific region.

10. Human Resource Management including Goal alignment, workforce planning, performance management, retention strategies and conflict resolution.

11. Provide technical support, training and build a strong service team.

1. College degree in engineer or equivalent.

2. At least 3 years experience as a service manager or similar role in the mechanical or equivalent industry.

3. Knowledge of equipment rental companies in Singapore will be an advantage.

4. A valid driver's license and willingness to travel.

5. Knowledge of aerial work platforms or material handling equipment.

6. Ability to work under pressure and manage multiple priorities.

7. Strong problem-solving skills.

8. Fluent written and spoken English.

9. Current permanent work rights with no restriction in Singapore.

10. Strong leadership,excellent communication and management skills.