Total 4,693 Manager job vacancies in changi road singapore

As the Admin Manager, you will be responsible for ensuring the smooth and efficient functioning of our corporate offices. You will lead a team of administrative professionals who manage various office services, including company drivers, office supplies and receptionist services. You will oversee the daily operations of the Corporate Office, implementing process improvements, and maintaining a welcoming and productive office environment.

Job Responsibilities:

· Supervise, lead and manage a team of drivers, administrative assistants, receptionists, and personal assistants.

· Co-ordinate to ensure efficient workflow among team members, optimizing productivity and responsiveness.

· Oversee the scheduling, routes, and performance of drivers to ensure timely and safe transportation.

· Provide direction to administrative assistants in handling daily office tasks.

· Supervise receptionists in managing front desk activities, including handling inquiries and directing visitors.

· Support and coordinate activities with the personal assistant to executives.

· Monitor expenditures and manage budgetary requirements for the administrative department.

· Manage office premises maintenance (for eg: insurance for fire and hazards, insurance coverage for employees, agreements etc.).

· Manage monthly payroll process and staff claims.

· Liaise with third parties (eg: bankers, auditors, tax agent, corporate service provider etc. on finance, HR, tax and other matters)

· Ensure adherence to company policies and procedures within the administrative team.

· Identify opportunities for process improvements and implement best practices.

· Prepare management reports.

· Other Ad-hoc duties.

Requirements:

· Strong leadership skill in managing all the teams effectively.

· Excellent verbal and written communication skills.

· Strong organizational and multitasking abilities.

· Proactive problem-solving skills with the ability to make decisions in a fast-paced environment.

· Able to collaborate and work effectively with cross-functional teams to be a good team player.

· Flexibility to adapt to changing priorities and responsibilities.

· Meticulous with an eye to details.

· Proficient in Microsoft Office (Excel, Outlook, Power Point and Word).

Job Description

• Steer each market’s sales and marketing direction and develop matching strategies in line with S.E.A’s direction through intensive internal & external communication/adjustment.
• Work on the improvement plans for each country’s marketing mix strategy based on the S.E.A and Global direction of Reginal HQ & Japan HQ respectively.
• Manage distributors’ sales activities in ASEAN region including emerging countries like Vietnam, Philippines, Cambodia, Myanmar and Laos.
• Responsible for achieving sales targets and increasing Timepieces sales volume through management of distributors’ activities.
• Responsible for elevating brand position of each key brand in the mid/longer term and achieving long term business growth.
• Manage PSI (Purchase/Sales/Inventory) performance indicators for the region.
• Keep abreast of market situations in the region and provide regular reports to CSP and Japan HQ.
• Required to travel to regional countries on regular basis.

Job Requirments

• Bachelor Degree in Sales/Marketing, Business Administration or related discipline
• Minimum 3 to 5 years relevant working experience at Managerial Level in Japanese MNCs in a similar role, acting as a liaison between Japanese HQ and its overseas subsidiaries
• Strong planning and project management skills.
• Good business acumen and strong leadership skills.
• Confident, aggressive, good communication skills and open minded
• Proficiency in MS Office Skills especially PPT and Excel
• Proficient in Japanese language (JLPT N1) necessary to perform presentation and translation in Japanese for management reporting and facilitating communication between Japan and English speaking subsidiaries on day to day basis.

PURPOSE OF THE ROLE

Reporting to the Director of Business Development & Analytics, the role of the Business Development Manager APAC is to maximize the return on the company’s investment dollars by providing fact-based input into development projects and by accurately evaluating and communicating to the BD team and the executive management the financial risk and return of potential business opportunities.

RESPONSIBILITIES

• Identifying and evaluating potential development opportunities in new or existing accounts.

• Providing financial insights to help choose the most promising concepts.

• Offering negotiation support for new business initiatives.

• Coordinating with Business Development, Operations, and Design & Construction teams to build a comprehensive Business Case for each project, including operating assumptions, financial projections, risk assessments, and potential upsides.

• Evaluate and interpret RFP, project manage end to end bid submission.

• Engaging in negotiations with landlords and potential business partners.

• Preparing and presenting Business Cases for capital expenditure approval.

• Conducting Post Audits of Business Cases to compare actual project performance with the approved projections and sharing insights with the Business Development team for continuous improvement.

• Leading sales and trend analysis, capital reconciliations, and other key commercial and financial metrics.

• Ad-hoc reports

WHAT WE ARE LOOKING FOR

· Minimum 8 years of combined education and professional background.

· Essential to have robust financial experience.

· Skilled in NPV, IRR, cost/benefit, trend analysis, and financial modeling.

· Business Degree or equivalent qualification.

· Valued experience in travel retail, especially in Retail or F&B.

· Ability to discern financial and strategic implications conceptually.

· Experienced in interpreting legal agreements and knowledge in commercial real estate and service companies.

· Understanding of long-term financial planning impacts and aligning with organizational goals.

· Proven ability to grasp business needs, stakeholder priorities, and employee dynamics.

· History of fostering positive work environments, collaborating, and guiding teams towards shared objectives.

Responsibilities:

• Set up the kitchen with cooking utensils and equipment, like knives, pans and kitchen scales,

• Study each recipe and gather all necessary ingredients,

• Cook food in a timely manner,

• Delegate tasks to kitchen staff,

• Inform wait staff about daily specials,

• Ensure appealing plate presentation,

• Supervise Cooks and assist as needed,

• Slightly modify recipes to meet customers’ needs and requests (e.g. reduce salt, remove dairy),

• Monitor food stock and place orders,

• Check freshness of food and discard out-of-date items,

• Experiment with recipes and suggest new ingredients,

• Ensure compliance with all health and safety regulations within the kitchen area,

• Assist in adhoc duties as and when required.

Requirements:

• Proven work experience as a Head Chef/ Executive Chef,

• Hands-on experience with various kitchen equipment,

• Advanced knowledge of culinary, baking and pastry techniques,

• Leadership skills,

• Ability to remain calm and undertake various tasks,

• Excellent time management abilities,

• Up-to-date knowledge of cooking techniques and recipes,

• Familiarity with sanitation regulations,

• Must be hands on for operations,

• Culinary school diploma preferred.

The Manager, Continuing Education & Enrichment adds value and contributes to the growth of the Continuing Education and Enrichment Department by being forward-looking well-informed of the emerging trends in the Training and Education sectors. The incumbent must possess strong industry and business acumen to maximise opportunities for growth.

• Develops sustainable programmes for upskilling the professional capabilities of individuals in our community and prepare them for career resilience.
• Develops sustainable enrichment programmes which promote critical thinking and problem-solving skills, improve children's ability to concentrate, and make learning more meaningful, valuable, and rewarding.
• Designs assessment processes, manages accreditation and certification processes and identifies opportunities to enhance curriculum effectiveness.
• Builds new profitable income channels for all programmes

Pre-requisites:

• Passionate about continuous learning for both adults and children
• Skilful and knowledgeable with the various funding schemes from the public agencies, and the use of Training Partners Gateway (TPG) and online learning platforms such as Teachable and Udemy
• At least 4 years of hands-on working experience in curriculum development, education and training sector
• Independent and confident in using digital and web technologies to conduct trainings, webinars, seminars and etc
• Ability to write business and marketing proposals
• Has initiative, resourceful, good interpersonal skills, analytical, detail-oriented and creative in publicity
• Ability to follow through programmes and projects implementation
• Must possess the ACTA/ACLP and DACE qualifications and/or a Degree/Diploma in Early Years Education
• Proficient in Microsoft Office Applications

The Company:

Our client is a well-established and growing telco operator. With their expansion scheme, they are now looking for a Infra Project Manager.

As a Infra Project Manager, you will be responsible for the following:

• Ensure that the team conducts health check, conduct infrastructure monitoring, handle customer queries, investigate incidents, resolve, apply fixes and ensure they are tracked until closure.
• Involve in transitions between the project and operation teams.

• Engage at all levels of customer’s relationships.
• Establish and maintain strong relationships within a customer’s organization and escalate if needed.
• Comfortable leading meetings presenting to Customers, Partners/vendors and internal stakeholders.
• Simultaneously driving multiple short-term/long-term complex projects with tight deadlines.

• Knowledgeable/experienced in IT operations.
• Strong understanding of Infra
• Project Management experience within a fast-paced high-volume environment is a must.
• Ability to influence others, gain commitments and ensure accountability.
• Strong collaboration, communications, and leadership skills
• Detail oriented with a structured organized mentality.
• High energy, self-starter comfortable with ambiguity in a fast-paced challenging environment.
• Excellent direct-report management skills to ensure timely and accurate reporting.

• Contract completion bonus.
• Allowances.

Job Relationship : Reports to Deputy Head of Communications

A. Job Summary

You will manage, recruit, deploy and motivate caregiver leaders/volunteers for the effective accomplishment of Caregivers Alliance Limited’s (CAL) corporate goals. You are responsible to manage all elements of volunteering within CAL. Your role involves assessing CAL’s needs and meeting those needs through the recruitment, placement and retention of volunteers. You will also establish and maintain good relationship between these volunteers and CAL.

B. Responsibilities

• Bears the overall responsibility for the management of volunteers (caregiver leaders and community volunteers) in CAL
• Research and write volunteer policies and procedures
• Recruit volunteers, understand how they work, develop partnerships and assess their volunteering needs
• Generate appropriate volunteering opportunities and role descriptions based on the needs of CAL
• Ensure volunteers are appropriately matched and trained for a position
• Monitor, support, motivate and accredit volunteers for their work
• Celebrate volunteering by nominating volunteers for awards and organizing celebration events
• Offer advice and information to volunteers and external organisations through face-to-face, telephone and email contact
• Organise profile-raising events to attract new volunteers
• Manage budgets and resources, including the reimbursement of expenses
• Keep up-to-date with legislation and policy relating to volunteering and make any necessary modifications to accommodate changes
• Maintain the volunteer database in the Customer Relationship Management system
• Generate appropriate volunteering opportunities and role descriptions based on the needs of CAL

C. Job Requirements

• Degree in Human Resource or Marketing or related discipline
• Has at least 5 years of related experience in marketing, human resource or related fields
• Possesses good organisational, communication, networking and administrative skills
• Capable of innovative and strategic thinking beyond conventional boundaries
• Proficient in the English Language and has good writing skills
• Has the passion and dedication to work with families and persons with mental health issues
• Displays integrity - sincere in own behaviour and in dealings with others
• Results-oriented and is comfortable in working independently
• Works with others in a collaborative and solutions focused manner to achieve win-win outcomes

Key Responsibilities:

1. Product Development

• Conduct market research and analysis to identify customer needs, trends, and opportunities for new products or improvements to existing ones.
• To manage the product development lifecycle, from ideation and concept validation to product launch and post-launch evaluation which includes products P&L with a focus on product feature design, loyalty program development and enhancement opportunities.
• Collaborate with cross-functional teams (Merchant Acquiring, Risk, Finance, Operational, Technology) and lead the design and development of differentiated value propositions or operational processes for new and existing commercial products to win in the target market segment.
• Develop value added marketing contents for various communications assets including product marketing materials to drive cardmember engagements.
• Develop a thorough understanding of our customer portfolio and identify new dynamic targeting capabilities to grow spend. This includes creating segmentation, cost/benefit analysis, developing business cases to assist in campaign development.

2. Business Development:

• Identify potential partnerships, distribution channels, and collaborations to expand the Commercial Card's market reach and drive revenue growth. Develop and implement acquisition strategies (opportunity sizing, identifying effective lead generation sources, outbound and inbound campaign development, enhancing partnership channels) to drive activation and sales volume growth.
• Maintain current knowledge of all cards products and services offered, including commercial business cards use and travel management solutions.
• Engage with prospects or customers to understand their business needs, identify and sell-in relevant opportunities for DCS suite of working capital card solution to address their need.
• Build and maintain strong relationships with existing and potential clients, partners, and stakeholders to promote business opportunities and enhance customer satisfaction.
• Lead negotiations for deals, contracts, and agreements that align with the company's objectives and financial targets.
• Conduct competitive analysis to identify market trends, benchmark the company against competitors, and propose strategies for gaining a competitive edge.

3. Financial Analysis and Reporting

• Monitor and analyze key performance indicators (KPIs) to assess the success of Commercial Card products and business development initiatives.
• Prepare regular reports and presentations for senior management, outlining progress, challenges, and opportunities in product and business development efforts.
• Develop and manage budgets related to product development and business expansion activities

Qualifications:

• The candidate should possess at least 5-6 years of relevant Product development experiences, with the knowledge in Commercial Card Issuing and Acquiring businesses.
• Highly motivated, strategic thinker and has the ability to work closely with key business partners to deliver new initiatives to success
• Ability to work and collaborate in a complex environment, with a diverse group of internal stakeholders and with external partners.
• Good understanding of the card payment business or the network partner model, will be an added advantage.
• Strong financial analysis and insight discovery experience with an action-oriented outlook.
• Project and process management experience, with a high comfort level for technical complexity with attention to details and ability to multi-task
• Strong analytical skills with a creative flair
• Strong leadership and interpersonal skills
• Ability to take ownership and drive results in areas outside of direct control
• A strong team player who is flexible and maintains a positive attitude during changing work priorities.
• Strong communication skills (written & oral) with ability to articulate effectively at multiple levels. Proficency in Mandarin is essential in order to manage chinese-speaking clients.

The Visual Merchandising Assistant Manager role is to support the specific brand clusters in TR APAC and assist the VM manager with daily operations and implementation of TR APAC VM Guidelines, Design proposals, VM planograms follow up & managing collateral orders. He/She will work closely with brand marketing team and key stakeholders in keeping track that Design deliverables are met timely.

The role is to partner internally with brand marketing & sales team and local vendors & partners to drive excellence in executions in TR APAC permanent counters and promotional event sites. The key focus is on ensuring the brand equity is delivered in the highest level and design language is applied consistently across the Regional Travel Retail sites/locations.

This role is based in Singapore & is located within the Asia Pacific Travel Retail division. This role reports to the APAC SDVM VM Manager.

1. VM Launch Guidelines

a. Develop & issue TR APAC VM guidelines.

b. Study TRWW launch guidelines with marketing team & adapt for TR APAC to different market’s needs.

c. Ensure a timely ordering of collaterals for each launch campaign to ensure timely execution.

d. Update VM planograms based on assortment changes and product strategy.

e. Assist VM Manager to train Field Merchandisers to execute VM for ASOMs through training, workshops and regular visits to markets as required.

2. VM Planograms – New door opening / Renovations / Events

a. Work on VM planograms and order collaterals, lightbox visuals in timely manner.

b. Assist VM Manager to establish new launch format for template and process.

c. Develop & produce update tiles for local executions via TRWW offering or local suppliers.

d. Brief Field Visual Merchandising team, local sales team and installation vendors for store set up.

e. Consolidate images of store execution and report for review and follow up on rectification.

3. Lightbox Planning

a. Assist VM Manager to align with TRWW & APAC marketing on launch priories and lightbox cadence.

b. Review lightbox visual cropping/layouts with supplier for different markets/formats across APAC.

c. Lead color proofing and copy review to finalize quality output with supplier.

d. Maintain high visual lightbox standards throughout all environments through training, workshops and regular visits to markets as required.

4. Event Design & Planning

a. Review promotional sites and develop unique requirements for launches/promotions including HPP/SPP.

b. Assist VM Manager to keep track of the kit of parts.

c. Manage agency with event design and development of the scaled drawings and details.

d. Consolidate completion & execution with photos for review and follow up.

e. Review quality of executions from suppliers with Field Merchandisers.

5. IMD Ordering for new launches & counter installations.

a. Review offerings being sent out via IMD or TRWW.

b. Establish requirements through forecasting & orders with marketing.

c. Place Collateral orders & replenishments & planning for TR APAC.

d. Track status of orders & ensure timely delivery to installations of new doors.

e. Issue and manage POs in timely and organized manner.

6. Vendor management

a. Supervise VM vendor on technical drawings, review prototypes and samples for local production.

b. Manage cost within budget and delivery time for local production.

Job Responsibilities

• Ensure timely, accurate month-end closing and analyse financial information for reporting to Management;
• Responsible for preparation and closing of monthly and annual financial statements
• Coordinate and liaise with internal parties to support intercompany activities
• Dedication of work and working closely with your team
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities where required
• Verify on daily petty cash and monthly reimbursement claims as well as handling of staff purchase
• Monitor the day-to-day financial operations within the company, (eg, invoicing, stock, cash flow and other transactions)
• Prepare Monthly Profit & Loss statement, Quarterly auditor's reports and annual financial budgets
• Preparing of weekly bank reconciliation reports and summaries for management
• Analyzing of financial reports
• Review and finalize accounting work completed by your team
• To support any ad-hoc assignments

Job Requirement

• Degree in Accounting or related fields
• At least 7 years of relevant experience in Accounting, including 2 years of managerial experience
• Able to work independently within minimum supervision
• Possesses leadership skills
• Meticulous and organized
• Able to plan, analyze and solve problems, conscientious and accurate
• Must possess excellent written and verbal communication skills to work closely with the team

The Customer Engagement Manager is responsible for owning the international franchisee relationship and recommending tactics and products to improve overall performance and profitability as it relates to a master franchisee’s technology profile. They are expected to build healthy relationships with international master franchisees, analyze, consult, educate, and propose solutions for technical implementations. The Manager will oversee a team of technical consults and be the main point of contact for all technical implementations and monitor any issues or concerns. They are responsible for developing customer service strategies, partnering with technical delivery managers for successful rollouts, and overseeing the resolution for any concerns or issues.

RESPONSIBLITIES

Manage a Portfolio of International Master Franchisees and Consult on Technology Solutions  

• Manage relationships with international master franchisees to assess their current needs and recommend solutions and new technology products that increases productivity and profitability of their business.
• Facilitate quarterly international master franchise meetings with DPZ leadership, sales engineers, and technical consultants to review technology business; set objectives and identify shortfalls in customer engagement.
• Proactively lead and drive discussion with markets and DPZ teams, follow up on action items and ensure they are successfully executed.
• Lead and develop proposals for new opportunities and negotiate contracts.
• Be a champion for our international franchisee’s success and advocate for them so they can achieve their business objectives and goals.

Analyze Business Opportunities and Propose Recommendations

• Lead the education of international franchisees about the value, benefits, and features to implement to solve business critical problems.
• Conduct quarterly business reviews and identify areas of opportunities.
• Assess against KPIs and metrics that drive increased profitability and recommend technology solutions that focus on growth
• Analyze existing customer engagement process and execute it successfully for international master franchise.
• Analyze market gaps to find opportunities for growth in specific markets.
• Partner with sales engineers and technical consultants to gather requirements, scope and present implementation plans to the customers

Monitor Implementation of Solutions, Mitigate Risk or Issues and Oversee Customer Feedback Program

• Manage all aspects of projects, including delivery, communication, and successful rollout and partner with cross-functional teams on execution.
• Act as Domino’s store technology expert and provide support to international stores
• Manage and implement standard process and tools to be used consistently for managing customer projects simultaneously.
• Ensure compliance adheres to the terms and conditions listed in franchisee contracts.
• Partner with international master franchisees and collect regular feedback, build action plans and coordinate with teams to resolve any complaints.
• Collaborate in developing a best-in-class customer success and feedback program and implement with our international master franchise and internal teams

• Ensure the smooth and efficient, operations of the Food & Beverage Division (TASTE restaurant, Le Bar & Banquet) by the established guidelines in the Department Operations Manual.
• Operate the department with positive financial results.
• Supervise and oversee the administration of the Restaurant and Banquet to ensure smooth operations.
• Evaluate the operations and procedures and suggest improvements to the F&B Operations Manager.
• Check the work performance, and turnout of subordinates and assign responsibilities.
• Demonstrate thorough knowledge of products, menus, and equipment.
• Liaise with Kitchen and Bar on daily Restaurant and banquet Operations.
• Attend weekly departmental meetings when the F&B Operations Manager is unavailable.
• Conduct daily Restaurant & Banquet Operations briefings, in the absence of the F&B Operations Manager.
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general.
• Assist the F&B Operations Manager in casual labor & contract staff costings.
• Assist the F&B Operations Manager in analyzing daily revenue and cost reports.
• Assist the F&B Operations Manager in enforcing all pre-check and check control procedures in all areas when required with updates.
• Ensure that no single-use plastic containers & cutleries are used following the brand standard.
• Monitor the quality and quantity of all Restaurant and banquet Operations items served timely.
• Maintain good communication & relationships with all other Hotel departments.
• Keep the F&B Operations Manager informed on all items of interest for the department.
• Assist the F&B Operations Manager in coordinating with the respective department heads on any activities that overlap with or concern their departments.
• Enquire guests’ satisfaction and handle guests’ complaints to establish good guest relations.
• Regularly inspect equipment and ensure that they are well maintained and in good working order

WHAT YOU WILL BE DOING:
You are an inspiring leader who loves to create genuine and heartfelt experiences for others by building relationships and celebrating the unique differences in everyone around you. You thrive in an environment that changes in every moment and you’re often referred to as the Master of Multi-tasking! You enjoy developing others and genuinely bringing joy to peoples’ lives - and it just so happens you’ll be doing just that in an award-winning hotel.

The Assistant Front Office Manager will support the Director, Front Office by leading our Front Desk team through building trust and relationships by nurturing a work culture that celebrates diversity, inclusiveness, belonging, growth and development and by inspiring colleagues to deliver heartfelt experiences for each and every guest.

• Ensure smooth operation of the Front Office
• Be responsible in directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as any when required and meeting up with datelines
• Identify personnel development in order to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels.
• Be responsible for the safety and security of guests, employees and the hotel assets

Job Description

This role will support an integrated, value-based approach to human resources management, aligned to annual and long-term strategic business and HR initiatives in a large organization. She/he will be a strategic partner with the business, to nurture an employee-oriented company culture that emphasizes quality, collaboration, continuous improvement, and high performance.

The incumbent will provide a range of HR services to the company and business units, with partnership with Centres of Excellence in HR, including talent acquisition, talent management, compensation and benefits, talent development and people services.

Responsibilities:

• Lead a small team of Human Resource Business Partners in providing HR insights and advice to the business on all people related issues and initiatives
• Roll out HR strategies that are aligned with the company's overall business objectives
• Develop and implement programs to ensure retention of key staff, and lower the employee turnover
• Improve employee experience and engagement through different communication channels and throughout the employee lifecycle
• Advise and support managers in employee performance management and development
• Develop an effective talent pipeline that addresses the organization's succession plan
• Ensure L&D activities are planned to meet current and future organization and employee needs.
• Partner with Compensation and Benefits team to regularly review market competitiveness, benefit and reward structures, internal relativity and equity to ensure competitiveness
• Review workflow processes to increase the efficiency within the HR teams
• Review HR policies and procedures in line with current employment legislation and/or organizational changes to increase efficiency
• Create and maintain a positive work environment by promoting a culture of respect, inclusion, diversity and positive employee experience
• Manage employee relations issues, ensuring fair and consistent resolution
• Lead and develop the HR team, providing guidance and support for their professional growth
• Analyse HR key metrics, develop continuous employee feedback mechanisms and use data to develop HR interventions and process improvements

Qualifications

• Bachelor’s degree with at least 10 years of HR experience
• Proven experience in supporting business units with a true blend of strategic and hands-on operational responsibilities
• A good team player, positive, people oriented and enjoys meeting and talking to people
• Ability to build strong relationships at all levels of the business and with good business acumen
• Previous experience in leading a project from scratch and driving to completion
• Confident with ambiguity and having an agile & flexible mindset
• Independent and a quick-learner with strong sense of responsibility and initiative
• Excellent interpersonal and verbal & written communication skills
• Demonstrated effective people and workload management skills
• Ability to actively listen and resolve conflict, as well as support, encourage, motivate and grow team members
• Strong understanding of Singapore's current employment laws & regulations (labour law, work visa relation regulations)

Our mission and where you fit in

At Employment Hero, we’re an ambitious group of people on a mission to make employment easier and more valuable for everyone. We’re revolutionising the way people work – are you down for the challenge? 

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Sales Manager, you’ll be given the challenge of leading and growing an ambitious team of Account Executives in a relatively new market for us, South East Asia.  As part of our Sales Leadership Team, you’ll play a critical role in strategic decision-making, identifying actionable areas for improvement, and making efficiencies to our go-to-market strategy for Malaysia and Singapore.

We are seeking a data-driven, growth focused and ‘hands on’ player-coach who will help to achieve our company goals. More about your team: our Account Executives inspire their customers to leverage HR transformation through Employment Hero, and run the full sales cycle from demo through to close. You’ll spend your time managing and building an amazing team while developing strong revenue growth for yourself, your team and Employment Hero.

You’ll work hand in hand with the SDR Lead, Channel Sales Lead, Head of Marketing for SEA, as well as MD for the region.

Want to know more about working as part of the Employment Hero sales team? Have a look at this video: https://www.youtube.com/watch?v=elkXiSlEJjA

As our Sales Manager for South East Asia, you’ll be responsible for: 

• Executing our sales program that will ensure achievement of plan and net new revenue targets for each of your Account Executives
• Drive the performance of the team, ensuring individual and team sales targets are consistently exceeded and ensure full ownership and accountability of appropriate KPI’s
• Grow and lead - recruiting and retaining a high-performance and highly engaged sales team
• Train, develop and motivate sales team in skills, sales methodologies and activities, and product
• Work with your team to understand customer needs and requirements
• Create compelling, values based transformation opportunities that drive customer engagement
• Identify prospective markets and lead sources
• Assist with performing effective online demos to prospects when required
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting

Sales Planning

• Use knowledge of the market and competitors, identify and develop Employment Hero’s unique selling propositions and differentiators
• Work cross-functionally with marketing, other sales teams, and client services to develop strategies and execution plans to grow the pipeline
• Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales

Data & Reporting

• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Deliver consistent and accurate sales forecast reports utilising Salesforce
• Continuous tracking and optimising conversions, success and revising plans based on data
• Ensure team adoption and accurate use of Salesforce CRM and reinforce best practices to include compliance with governance, timely updates, and accurate reporting
• Ensure usage of all sales tools such as Linkedin Sales Navigator, Cognism, Lusha, Whatsapp for business, Chilli Piper and SPIFF

Innovation

• Seek solutions to current problems both internally, externally and within the market
• Introduce first to market ideas that have not been considered or implemented
• Disrupt the market, inventing new product features
• Capture customer ideas and requests for new product features and feed this back to the product team
• Monitor research and development of other organisations in our market to ensure Employment Hero develops solutions faster than our competitors
  

What will you bring 

• 6+ years’ experience in high volume B2B sales, with a minimum 3+ years’ experience leading B2B sales teams
• Training in sales techniques/methodologies preferred
• Understanding of the Human Resources and Payroll Industry (SaaS would also be beneficial)
• Experience selling to SMEs at scale
• A track record of over-achieving on team targets and strong experience of coaching and mentoring your team
• Problem solving and analytical thinking with a natural interest for all aspects of data, analysis, excel and charts
• Energetic, driven and results-focused personality
• Ability to multitask, prioritise, and manage time effectively
• Thrive in a fast-paced and dynamic environment
• Willing to challenge the status quo, innovate, and look for smarter ways of doing things
• Bachelor's degree (business or commerce related) preferable.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

Life at Employment Hero 

Remote-first principles

At Employment Hero, we're not just working remotely; we're integrating flexibility and global reach into the heart of our daily operations. 

That doesn’t mean, though, that you’ll only ever see your team on the screen! We recognise the value of face-to-face connection, and organise local and global events throughout the year to celebrate our wins and make meaningful connections with our colleagues.

Work your way

Every hero has unique powers. Bound by a common purpose and trust, we encourage each other to work in ways that allow us to bring our best selves to work.

We’ve got your back

Whether you’re a seasoned remote-first pro, or a first-timer, you’re in good company. With 30+ heroes in Singapore and 800+ heroes globally - there’s always someone willing to lend a helping hand.

Plus you’ll get to enjoy a number of great perks, including: 

• WFH allowance: $500 SGD one time allowance
• Private Health Insurance: AIA Health Insurance
• Self, health, wealth and happiness programs
• Remote-first and flexible working arrangements
• We set you up for success with the latest and greatest hardware, tools and tech
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content!)
• Reward and recognition programs - because great work should be recognised and rewarded
• Including Lightning Award for delivering quality work at speed and Values Champion Awards
• Generous leave allowance:
• Annual leave: 20 days + Public Holidays
• Personal Medical leave: 14 days sick leave. 60 days hospitalisation leave, reduced by any sick leave days already taken
• Caregiver Leave: 2 days per calendar year
• Paid parental leave: 16 weeks salary for Primary Carers & 2 weeks salary for Secondary Carers
• Annual Global Gathering to get to know your global colleagues - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024

We also recognise that the same recruitment process doesn’t fit all, so should you require any accommodations or adjustments, simply let us know.

Are we a match? 

Please submit your resume and cover letter detailing your experience. Our Talent team will be in touch with you to schedule a meeting should your experience match what we are looking for. 

Not exactly the right fit for you?

• If you’re excited about Employment Hero, but this role is not the one for you, we encourage you to explore our careers page, packed with many more great opportunities. 
• Know someone who would be a great fit? Feel free to share the role with your network!

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

Procurement

• Manage procurement processes, including record keeping and ensure compliance to organisation’s policies and processes.
• Ensure budget holders provide procurement plans in a timely manner and work closely with them to plan and initiate procurement.
• Ensure that procurement needs for the team and payment for invoices are properly carried out and processed respectively according to CMSG’s procedures and guidelines.
• Conduct reviews, recommend and implement KPIs, SOPs, etc to improve work efficiency and effectiveness to achieve better procurement outcome, contract management and corporate governance
• Manage and coordinate internal and external audits to ensure timely response to the auditor and follow-up by the team.

Office Management

• Update and maintain latest HR/ Admin policies and processes.
• Manage and process onboarding/outboarding of staff/ interns.
• Coordinate with the parent company on admin matters where necessary.
• Manage and track all purchases to meet timeline and operational needs.
• Manage and oversee all contracts in the organisation.
• Maintain office records, including timely disposal of old documents according to guidelines.

Asset Management

• Monitor office stocks, assets and work with Finance Manager to conduct inventory count on an annual basis.
• Manage assets register by tagging all assets.
• Regular review of asset disposal and submit recommendations for disposal in a timely manner.

Requirements

• Preferably at least 3 years of relevant experience in procurement and office admin.
• Working experience in public sector and charities would be advantageous.
• Preferably with working knowledge of accounting software in Xero and MS Office applications.

Main Purpose of the Job:

Function as the Senior Project Manager in delivering professional PM services for large scale projects in the CRE and/or DC sector.

Job Description (Key Responsibilities):

• Act as a Project Lead in the project to liaise with all levels of stakeholders (Client, Consultants, Contractor, Authorities and end-users) on project related matter.
• Lead site team in project and manage the project managers involved in project.
• Chair meetings with key stakeholders involved i.e. Key Personnel Meeting, Project Control Meeting, EOT meetings and other ad hoc meetings called by the Client.
• To attend as necessary the Site Progress Meeting, Technical Meetings and Design and Coordination Meetings; and to keep the meeting minutes of these meetings.
• To monitor and review the project master schedule and advise the Client on the impact of any delay events.
• Monitor project cash flow projections, ensuring payments are processed promptly and recommended to the Client for payment on time.
• Manage the review of variations with Consultants and Client.
• Project administration and liaison with client on project implementation
• Manage consultants and ensure deliverables based on agreed program and completion dates.
• Ensure that the project deliverables are on time, within budget and at the required level of quality.
• Facilitates the handing over process of the completed project to the relevant stakeholders.
• Manage the defects reporting and rectification process during Defects Liability Period.
• In collaboration with other consultants, to manage the process of variation certification and closure.
• Prepare the Monthly PM report to the Client.
• Any other ad hoc duties as assigned

Core Requirements for all AIS employees:

You are:

• Culturally aware, able to embrace diversity and flourish within a multinational environment.
• Committed to maintaining a harmonious working environment by always treating colleagues and stakeholders with respect and curtesy.
• Working with integrity in everything you do and obeying all rules, regulations, and laws that affect your role.
• Committed to maintaining a safe working environment for all stakeholders.
• Able to assess challenges and ask for help when needed.

Job Requirements & Person Specification (Qualifications, Experience, Skills & Behaviours)

KNOWLEDGE, SKILLS AND ABILITIES

• Familiar with building plans submission procedures and approvals, construction sequencing and handing over process.
• Relevant working experience in the built environment sector and proven management abilities
• Effective communication skills and leadership qualities
• Ability to lead a site team.
• Have undertaken a PM role associated with healthcare or equivalent.
• Familiar with building contracts such as SIA, REDAS.

CREDENTIALS AND EXPERIENCE

• Degree in Project Management, Building / Quantity Surveying, Architecture, Civil & Structural or Mechanical / Electrical Engineering or other relevant qualifications
• Minimum 8 years’ experience in the built-environment industry handling new projects, CRE/DC projects with major A&A scope or large projects either fit out or new build or both.
• Minimum 1 Project Management related qualifications - [PMP, SPM, RICS, PRINCE2]

Asia Infrastructure Solutions is a leader in delivering project & programme management, cost management, sustainable design, engineering, business advisory and consultancy solutions for the infrastructure, buildings, and environmental sectors. The company was established by Global Infrastructure Solutions Inc. (GISI), the largest privately owned construction manager in the commercial building, industrial and healthcare markets, and a leading project / construction manager in the environmental and public infrastructure sectors. GISI and its founding members have over 90 years of project experience in Asia and currently employs 12,500 employees globally, operating in more than 90 countries.

Asia Infrastructure Solutions has a strong and diversified team of project managers, construction managers, programme managers, cost managers, sustainability consultants and various disciplines of engineering professionals with a long track record in the infrastructure, building and environmental sectors delivering the future for the built and natural environment. Our professional and technical expertise and capabilities are inherited from the Arcadis Design & Engineering / Hyder / Freeman Fox in Hong Kong and Arcadis Consulting / EC Harris / Davis Langdon & Seah businesses in Singapore which span many decades in the Asia region.

Notable projects in Singapore include the Jewel at Changi, CapitaSpring, the North-South Corridor, various hotels, data centers and corporate headquarters for the world’s leading MNCs to name a few.

We empower our employees to succeed and we invest in their professional growth through learning & development programmes as well as membership of professional bodies. Our employees also receive a range of benefits that includes opportunities for hybrid/flexible working, a share-ownership scheme, and private healthcare coverage.

Asia Infrastructure Solutions . Delivering the Future . AsiaInfraSolutions.com

Fair recruitment practices:

Asia Infrastructure Solutions adheres to the Tripartite Standards for Recruitment Practices in Singapore and uses fair, merit-based, and inclusive hiring practices.

Employment agencies:

Candidates referred by employment agencies will not be considered unless the agency has been explicitly instructed to provide candidates for the stated role.

• Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques
• Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency
• Interviewing potential employees to determine whether they have the right qualifications and experience for the job
• Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force
• Overseeing the financial operations of the nightclub to ensure compliance with industry standards
• Determining the number of employees needed to run the business efficiently and effectively
• Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators
• Overseeing the hiring process for new employees to ensure that they meet all requirements
• Discussing any concerns patrons might have with security staff and resolving issues if possible

As Assistant Restaurant Manager, you’ll lead and direct outlets’ operations, ensuring quality service and standards are maintained to deliver a memorable guest experience. You are responsible for overseeing and managing all aspects in terms of productivity and profitability – always following government regulations concerning health, safety and any other requirements.

A little taste of your day-to-day

Everyday is different, but you'll mostly be:

• Direct daily briefings, plan and assign work ensuring you always have the right staffing numbers

• Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues

• Train colleagues to make sure they deliver with compliance and to the expected standards

• Working with other departments to identify additional sales opportunities to enhance revenue

• Make sure credit and financial transactions are handled securely

• Oversee and manage the day-to-day operation of the Food and Beverage outlets including In-Room-Dining

What we need from you

• Diploma/ higher education qualification / equivalent in Hotel Management, F&B Services, or related field
• 4 years’ related experience and in a supervisory role
• Must speak local language
• Must obtain certifications or permits as required by local governmental agencies.

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Responsibilities:

• Implement marketing plan consistent with the Event Strategy; aimed at improving market share and achieving objectives of strategic event goals.
• Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
• Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

Detailed job roles:

• General

1. Day-to-day marketing administration.
2. Assist to manage and monitor third party agency/project teams, by proactively gather and provide input for regular reviews, to ensure deliverables are meeting set targets, timeline and budget.
3. Assist to manage and develop databases; to maximise its function to achieve business needs.
4. Stay up to date with the trend of technology in marketing, social media and other internal marketing channel and assets.
5. Business-to-business marketing; assist to develop, maintain and manage close relationships with managed partners, media, sponsors, exhibitors, buyers and key attendees.
6. Constantly upgrade his/her knowledge of core business, marketing technology, market intelligence, leadership and communication skills.

• Marketing Strategy and Timeline

1. Execute the marketing plan for the event.
2. Develop and craft all activities of the marketing plan of the Event and achieve the objectives set for the activities.
3. Define advertising objectives, recommend choice of media and allocate resources to ensure advertising campaigns are effective, economical and appropriate for intended audience.
4. Plan, execute and own overall digital performance marketing strategy (including but not limited to website development, SEM, social media, SEO, eDM) and be responsible for all marketing KPIs performance.
5. Generate customer experience insights, strategy formulation, lead transformation management, roadmap and planning, analytics/insight generation – towards pre- and post-show.

• Content Development and Maintenance

1. Create and execute marketing content, editorial and marketing plans for social media channels; including Above the Line (ATL) and Below the Line (BTL) promotion materials (website, eDM, advertisements, brochures).
2. Ensure that information on such platforms is kept up to date.
3. Ensure event information are posted and kept up to date on other external promotional platforms.

• Creatives

1. Work with third party creative agency to develop the event key visual, logo and branding and the subsequent KV adaptations required by the event.

• Visitor Promotion

1. Engagement with Associations – Curate partnerships with identified local and overseas associations for forming of delegations to visit the event. To also work with partners to curate delegation programme when delegation visits the event.
2. Roadshows – Work with Project Lead to curate roadshows locally or overseas and execute the plan.

• Media-related

1. Partnerships – Identify suitable media channels to secure partnerships with paid/barter entitlements for event promotion.
2. Media Management – Work with third-party PR agency to execute the media plan and manage media before, during and after the event.

Requirements:

• Preferably with at least 1 year of relevant work experience in event marketing.
• Solid understanding of both online and offline channels.
• Possess good understanding of public relations scope of work, including media management.
• Able to perform high level strategic thinking to creative and detailed execution.
• Proven success in managing complex and multi-faceted marketing programs with the ability to drive projects through completion.
• Proven success in ATL & BTL development and execution.
• Demonstrated ability to work independently and autonomously.
• Superior oral and written communication skills.
• Strong in marketing data analytics.
• Worked in a fast-paced and highly cross-functional organisation.

Interested applicants, please send in your resume to [email protected]

Main Responsibilties

1. Develop all promotional materials for using internal resources and external agencies so that potential students, agents etc receive accurate and reliable information on courses

2. Develop and implement communications campaigns with appropriate media to attract enquiries from prospective students and agents. (Advertising, direct mailings, newsletters etc)

3. Develop a reliable and accurate marketing information system (statistics, target market info, competitor research etc) to facilitate strategic decision making for marketing & management purposes.

4. Develop and maintain a database of student, academic and agent contacts to facilitate customer relationship management & direct mailing to recruit prospective students.

5. Represent company at relevant conferences and events and visit overseas agents and clients to promote our courses and recruit students. (China)

6. Managing the marketing & promotions budget to meet the student targets in the most cost-effective manner.

7. Prepare an annual marketing report to facilitate strategic decision making by management.

Planning and Organising

1. Planning marketing and promotions strategies over a 1 – 3 year period and presenting these to management for discussion and agreement.

2. Planning and organising the production of promotional material (print & online) up to one year in advance to ensure that deadlines are met.

3. Planning and execution of communication campaigns for all courses (advertising, direct mailing, CRM) a year in advance to facilitate lead in times of prospective students.

4. Planning, organising and carrying out overseas trips up to a year in advance.

5. Planning the allocation of the annual marketing budget to cover all aspects of the marketing plan that year.

Problem Solving

1. Problem: low student numbers on specific courses. The job holder is responsible for advising other members of the management team of possible solutions and for then implementing them as appropriate.

2. Problem: lack of marketing infrastructure / materials eg information systems. The job holder seeks out possible solutions and implements inline with budget.

Decision Making

1. In general, the job holder identifies and implements key marketing activities as per the marketing strategy. Collaboration is generally sought from the director of the institute on larger projects eg redesign of website, overseas travel.

2. Decides on which publications to advertise in.

3. Decides on allocation of marketing budget inline with marketing strategy.

4. Determines own work load and prioritisation.

Knowledge, Skills and Experience Needed for the Job

- Appropriate first degree.

- Professional qualification in Marketing.

- Wide knowledge and experience of consumer and marketing (China and Singapore education system)

- Project management skills

- Strong communication skills (Chinese and English)

- Strong organisational skills

- Innovative & strong initiative

- Able to travel

- Able to work long hours including weekend.

You will be leading the Life sciences/ labs vertical and be aligned to Space Matrix goals and targets of revenue, client acquisitions, client retention through client success and thought leadership.

• Client satisfaction is ingrained in our fundamental values and you will be responsible for understanding from a Life sciences/ labs perspective, the client’s key business drivers influencing their decision-making process and how these decisions will play a pivotal role in helping our clients achieve their goals.
•  You will be leading and owning the Sales and Design activities for life sciences/ labs vertical and create holistic solutioning to fulfil client’s needs and Space Matrix Annual target of the vertical in the financial year
• You will be driving the Space Matrix proposition to be most value added/unique for the pitch/proposals.

• You will ensure that your teammates create coordinated solutions and work together as an effective team towards common goals.
• You will be planning the growth for the Life sciences/ labs vertical in line with organisation goals.
• You will be leading the design for Life sciences/ labs services with our internal team and external partners. You will also be responsible to Prepare and plan Design execution timelines and budgets for the Projects.
• You will help Space Matrix maintain highest talent density in the market by building high talented team
• Analyse, plan and fulfil -with help of internal and external resources- training needs to the team for successful execution of project.

For More details about the company, please visit our website : www.spacematrix.com

We are searching for a talented Project Manager to join our Singapore studio.

...have you worked in the world's best agencies?

...do you have outstanding FMCG client management experience working with global brands?

...are you ready to level up?

If this sounds like you, we'd love to hear from you!

ABOUT US:

• 360+ strong global design agency

• 100% independent

• 25 years young

• 8 studios around the world

Bulletproof is a creative powerhouse run by creatives—a place where liked-minded individuals come together to deliver brilliant ideas. Truly independent, we pride ourselves on shunning convention and getting sh*t done; above all, we march to the beat of our own drum. You don’t need a degree to get a job at Bulletproof: we choose talent over title and seek people with energy, passion and soul.

As a team, we blur the lines between branding, content, digital, film, innovation and packaging; all the while bringing our clients the very best of the best.

At Bulletproof we have three core beliefs:

GREAT IDEAS CHANGE THE WORLD...

We believe in the power of design to influence human behaviour, affect change and pierce conventions.

PEOPLE MAKE THE DIFFERENCE...

That true collaborative spirit creates a compelling, infectious energy that delivers outstanding commercial results.

STAY NAÏVE…

We believe naivety keeps you relentlessly curious, open to possibilities and leads to purer, more interesting and uncharted solutions.

ABOUT THE ROLE:

Your main duties and responsibilities will include:

CLIENT SERVICING

• Plan of the project process, timings and scope of work
• Proposals and estimates
• Prepare weekly client account status reports
• Create and set-up decks using InDesign
• Agendas
• Contact reports
• Time plans
• Development briefs from creative to production
• Support pitch presentations and client presentations
• Coordinate and attend internal meetings including creative critiques, project reviews and briefings

CREATIVE

• Build unbreakable bonds with the creative team
• Champion the creative process
• Manage and plan effective and efficient workflow resourcing

PRODUCTION

• Finalisation and extension briefs
• Master artwork element briefs
• Digital artwork briefs including correct cutter guides and client approved copy
• Production briefs
• Ensure image rights or buy out rights are managed
• Work closely with the Creative Services Manager to ensure liaison, negotiation and briefing of third parties such as photographers, illustrators, hand lettering artists, mock up houses, printers, copywriters
• Arrange and attend photoshoots

COMMERCIALS

• Support of senior team in delivery of commercials
• Ensure all project stages are delivered on time and within budget
• Strong financial understanding
• Strong Flook understanding (Flook is our job costing software).
• Monthly budget reconciliations
• Weekly financial status reports
• Weekly billing reports
• Weekly invoicing
• Management of fees, costs and expenses

ADMINISTRATION

• Timesheets
• Filing of emails
• Filing of all client, brand and project related information on the server
• Archiving of emails
• Archiving of all client, brand and project related information on the server
• Brand asset management
• Collation of images

MANAGEMENT

• Managing the expectations of your senior team on a day to day basis
• Supporting the Singapore team on a day to day basis
• Identify problems and propose solutions
• In addition to the duties stated above you may be required to undertake further tasks as necessary to meet the demands of the business.

In addition to the duties stated above you may be required to undertake further tasks as necessary to meet the demands of the business.

BULLETPROOF

• A keen and can do attitude
• Outstanding client servicing skills
• Ability to forge strong relationships, through excellent interpersonal skills
• Exceptional attention to detail and communication skills, both written and verbal
• Ability to work in a fast paced environment
• Ability to work in a team
• Strength of support to team members

Competitive benefits package

Are you interested to unlock the potential of Travel Retail channel in APAC and help brand recruitment across the region?

Bring your account management capabilities to the table and help craft the way the LEGO Group engages with kids, families and adults in the APAC Travel Retail business!

Core Responsibilities

• Lead account planning with strong Plans and data driven sales projections- this includes ownership of account flow and the various sales planning tools, inputs into overall S&OP process
• Be like a business consultant to our customers, able to advise customers on business performance, insights from across the broader LEGO business, aid in forecasting upcoming top-SKUs)
• Drive channel and store execution excellence from assortment listing excellence, inventory management, in-store merchandising, and Through-The-Line campaign execution
• Lead overall contract renewal process including negotiations
• Ensure Business-As-Usual tasks are done on a consistent & timely basis – CTT claims, data collation and analysis, Credit Limit simulations, timely POs from customers)
• Adhoc problem solving

Play your part in our team succeeding

In this role, you would play a key role in helping LEGO accelerate our presence in the top airports across APAC. Being in a team of 3-4 people, there are opportunities to be creative and entrepreneurial as we build the business & category of toys in Travel Retail - to ultimately inspire and develop the builders of tomorrow.

As per Eric Maugein, LEGO Group’s APAC Regional President for Markets and Channels, “We want a presence across key airports in APAC,” and this is a role where you can directly drive impact to achieve this mission!

Do you have what it takes?

• Minimum 5 years experience in key account management within the retail industry
• Familiarity with duty-free shopping, airport retail, and other travel-related sales channels highly preferred, including but not limited to in-depth understanding of the travel/retail market dynamics and trends in the APAC region
• Proven track record of successfully managing key accounts and driving sales growth.
• Strong negotiation skills and experience in contractual development
• Strong analytical capabilities, with well-rounded understanding of consumer goods business to develop insights to develop account plans and identify business opportunities
• Independent, driven and a self-starter – able to navigate through ambiguity
• Appreciates and values teamwork and mutual feedback in ways of working
• Able to communicate well English and another APAC language in writing would be helpful
• Flexibility to travel as needed within the APAC region

Please note: This is a permanent position based in our Singapore office. Our flexible working model allows employees to work 2 days/week from home (3 days in the office). Relocation support is not offered for this role.

What’s in it for you?

Here are some of what to expect:

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellness – We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
• Your workplace – When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.

Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

The LEGO Group is proud to be an equal opportunity employer. We are committed to equal employment opportunity and equal pay regardless of e.g. race, colour, religion, sex, national origin, sexual orientation, disability or gender identity.

The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.

Thank you for sharing our global commitment to Children’s Rights.

Just imagine building your dream career.

Then make it real.

Join the LEGO® team today.

Please apply on our LEGO Careers Portal today: https://www.lego.com/en-sg/careers/job/travel-retail-key-account-manager-c1bdf1682b931000edf2568b0c5c0000

COMPANY DESCRIPTION

Since October 2011, Thye Hua Kwan Moral Charities (THKMC) was incorporated as a charity with an IPC status to provide multiple social and welfare services to the community at large.

THKMC provides assistance to the various groups in our community through more than 60 programmes and services for the elderly and the sick, families, persons with disabilities, and children.  We help anyone in need with full respect to their race, colour, creed, language, culture and religion. We have more than 90 programmes and services, reaching out to more than 55,000 people in the community.

Together, as ONETHK – Empowering the Community.

RESPONSIBILITIES

Overview:

In this role, you will be responsible for co-developing, monitoring and evaluation of the strategic initiatives. Working closely with executive leadership, you will analyse trends, opportunities and develop plans to achieve long-term objectives. This role requires a deep understanding of business strategy of our agency, excellent analytical skills, and the ability to lead cross-functional teams to execute strategic plans.

As a Strategy Manager you will play a pivotal role in shaping THKMC’s future and ensuring its long-term success. You should possess a combination of strategic thinking, leadership, and analytical skills, along with a keen understanding of the social service and community care sector environment in which the agency operates.

Key Responsibilities:

1. Enabling Growth:

• Lead development & execution of THKMC's strategic plans & initiatives to drive growth & enhance competitive advantage.
• Monitor & evaluate continuously the progress of strategic initiatives, adjusting as necessary.

2. Research:

• Conduct comprehensive Social Service and Community Care (SS&CC) sector research, competitor analysis, and sectoral trend assessments to identify opportunities & threats. Understand how this data could be relevant for THKMC services & operations.

3. Data Analytics:

• Analyse data & perform quantitative analysis to glean insights about THKMC client, caregiver, volunteer & corporate partner populations.
• Use data to understand THKMC positioning in SS&CCA sector & recommend improvements.
• Analyse data (including financial statistics, budgets & forecasts), formulate & test hypotheses, and develop models to quantify feasibility of recommended strategic decisions.
• Identify THKMC strategic initiatives and key performance indicators (KPIs).

4. Cross-Functional Collaboration:

• Lead cross-functional teams, internal and external stakeholders to work cohesively towards achieving strategic objectives. 

5. Reporting and Communication:

• Track performance of strategic initiatives. Construct & update THKMC Management dashboard for monitoring & reporting KPIs.
• Prepare Strategic Planning and Transformation (SPT) discussion & presentation papers. Partner Secretariat(s) to table SPT presentations & updates of THKMC Management dashboard
• Work with Head (SPRM) to achieve functional objectives & deadlines.

Requirements:

• Bachelor’s degree in business or related field. Post-graduate degree or professional certification would be a plus.
• Minimum 12 years’ experience in management consulting, strategic planning, change management and / or business development, with at least 5 years in leadership roles.
• Proficiency in project management principles to oversee execution of strategic initiatives.
• Conversant with Enterprise Design Thinking & Business Process Re-engineering.
• Good working knowledge of Data Science.
• Strong working knowledge of visualization & collaboration tools. Proficiency in Microsoft Office, Power BI & Tableau.
• Expertise in Change Management.
• Deep understanding of Singapore Social Service and Community Care sector.
• Analytical. Independent problem-solving skills.
• Precision, accuracy & high attention to detail in all aspects of work. Strong stakeholder management & interpersonal skills.
• Strong written & verbal communication skills.
• Able to work autonomously & deliver under tight deadlines.