Total 303 Director/C-Level job vacancies in Tampines, Singapore

In the current asset servicing environment, clients are looking for service providers to not only provide core administration services but also act as trusted advisor and partners. The role is to create a client focused culture within the company. Focusing on Client satisfaction by ensuring an enhanced service model is delivered to clients.

This role will help coordinate deliverables across operations teams, help mitigate risk and communication strategy for incidents, participate in global projects to standardize and enhance our target operating model, implement client satisfaction monitoring and strengthen and develop relationships with our clients.

A partial list of responsibilities and skills includes:

• Develop relationships with key decision makers and operations staff at our clients.
• Manage client relationships and act as escalation point for all client queries.
• Own and manage incidents/errors end to end in a timely manner.
• Maintain a high level of client satisfaction and retention.
• Management and oversight of client specific SLA’s and KPI adherence by operations teams.
• Host monthly service calls with clients with our SLA and KPI data.
• Participate in client DDQ’s and oversight of periodic due diligence visits.
• Determine RAG rating for clients. Escalation to internal senior management where appropriate.
• Oversee and review client profitability and ownership of client account strategy to drive future growth.
• Manage client profitability through workforce planning with operations teams and adherence to common operating model.
• Explore cross-sale opportunities where applicable. Actively participate in RFPs or other business development opportunities as required.
• Ownership of commercial conversations with our clients. Initial point of contact for new product launches and services.
• Participate in global projects to improve client related initiatives or projects with the operational teams.

This role is to create a client focused culture within the company. Focusing on Client satisfaction by ensuring an enhanced service model is delivered to clients.

• This role will help coordinate deliverables across operations teams
• Help mitigate risk and communication strategy for incidents
• Participate in global projects to standardize and enhance our target operating model
• Formally implement client satisfaction monitoring
• Strengthen and develop relationships with our clients
• Develop relationships with key decision makers and operations staff at our clients.
• Manage client relationships and act as escalation point for all client queries
• Own and manage incidents/errors end to end in a timely manner.
• Maintain a high level of client satisfaction and retention.
• Management and oversight of client specific SLA’s and KPI adherence by operations teams.
• Host monthly service calls with clients with our SLA and KPI data.
• Participate in client DDQ’s and oversight of periodic due diligence visits.
• Determine RAG rating for clients. Escalation to internal senior management where appropriate.
• Oversee and review client profitability and ownership of client account strategy to drive future growth.
• Manage client profitability through workforce planning with operations teams and adherence to common operating model.
• Explore cross-sale opportunities where applicable. Actively participate in RFPs or other business development opportunities as required.
• Ownership of commercial conversations with our clients. Initial point of contact for new product launches and services.
• Participate in global projects to improve client related initiatives or projects with the operational teams.

• Act as Commission Manager, taking responsibility for end to end service delivery, often with respect to large or complex commissions or multiple commissions.
• To act as the key, day to day client interface, ensuring that client objectives are met through the delivery of a value added cost management service.
• Managing estimating and cost planning activities to include taking ownership of and presenting the final cost plan.
• Ensuring the production of monthly post-contract cost reports and presenting them to the client.
• Leading value engineering and life cycle costing exercise.
• Motivate team members, and drive towards positive client outcomes and meet deadlines in a fast-paced environment.
• Critically analyze, challenge and brainstorm project requirements and deliverables, in order to find creative solutions and alternatives on behalf of clients.
• To lead a cost management team, ensuring that the team members deliver on all accountabilities.
• To identify & act upon opportunities to improve cost management procedures, templates and products and hence improve the service provided to clients.
• To take line management responsibility as required.

We are currently looking for a skilled Marketing Analytics Director to become an integral part of our team, focusing on the development of data-driven solutions aimed at enriching our media strategy to drive performance.

KEY RESPONSIBILITIES:

• To be an integral driving force to Identify and implement marketing focused data solutions es in the region
• Primary focus will be to leverage advanced media measurement solutions like MMM to inform data-driven decision-making ensuring that media investments are aligned with business goals
• You will lead a team of analysts to work closely with media strategists and operations teams to optimize media spend and maximize the impact of marketing efforts.

Channels:

• Ensure content on all applicable websites is up-to-date, thorough, optimized, and adheres to brand standards.
• Lead improvements for applicable websites, incorporating relevant technologies, languages, features, and optimization tools.
• Oversee Search Engine Optimization (SEO) activities with agencies to drive organic performance.
• Develop and manage an email marketing calendar, ensuring timely communications to the most updated and relevant databases.
• Collaborate with various departments to maximize online sales and marketing opportunities.
• Coordinate all online marketing activities, including promotions, third-party website promotions, and GDS, in conjunction with the Senior Director of Marketing.

Indirect Channels:

• Work with the Revenue Team to ensure optimal content, imagery, and marketing strategies on OTA/distribution sites through quarterly catch-ups with market managers.
• Oversee content updates on all applicable third-party digital platforms.
• Launch push tactical offers to in-house guests on applicable platforms.
• Paid Channels:
• Develop and monitor paid search/display campaigns to ensure constant enhancement.
• Analyze campaign returns and performance, recommending and activating budget or campaign changes as needed.
• Ensure campaigns feature relevant and updated content.

Social Media:

• Enhance the hotel's presence on owned social media accounts and select social media sites in line with corporate guidelines.
• Create and manage a social media calendar.
• Oversee social media paid campaigns, consistently driving performance metrics such as fan base engagement and leads.
• Coordinate with Quality & F&B Teams to manage guest feedback for response and/or recovery.
• Strategic Planning & Analysis:
• Develop and implement digital marketing strategies through the use of data and analytics via systems such as Google Analytics, Accor/partner platforms to achieve performance goals and align with overall business objectives.
• Collaboration with senior leadership to ensure digital strategies support overall revenue goals. Cross-departmental collaboration, especially with the revenue management, F&B, and convention teams, to ensure all digital efforts are cohesive and aligned
• Staying abreast of industry trends and emerging technologies, ensuring the hotel's digital presence remains competitive and cutting-edge.
• Conduct market research and competitive analysis to inform strategic planning.
• Utilize data and analytics to measure performance and inform decision-making.

Team Leadership & Development:

• Lead and mentor the digital marketing team, fostering a collaborative and innovative work environment.
• Provide ongoing training and development opportunities to team members.
• Set clear performance goals and conduct regular evaluations.
• Budgeting & Financial Management:
• Monitor and maintain the budget for all digital marketing campaigns, ensuring forecast accuracy.
• Gather scope and costs for budgeted items related to digital marketing.
• Plan and prepare for annual budget submission and presentation.
• Compliance & Continuous Improvement:
• Ensure compliance with hotel and department policies and procedures at all times.
• Identify and implement continuous improvement opportunities to enhance digital marketing effectiveness.
• Integrate sustainable digital practices (e.g., reducing digital carbon footprint) and accessibility standards into the digital marketing strategy.

Other Responsibilities:

• Support Quality team in digital reputation management, including handling social media crises, or any digital PR incidents.
• Assist with any other Sales & Marketing projects as requested.
• Perform other duties as assigned by the Management of the Hotel.

• OVERSEE AND MONITOR DAILY SPA OPERATIONS
  • Lead Spa team to maximize treatment bookings and yield management
  • Facility walk-through to ensure that standards are met
  • Ensure adherence of department and facility policies
  • Establish professional business relationship with all vendors and increase Spa product inventories
  • Oversee the Spa renovation project and the reopening
• PROVIDE SPA / FITNESS EXPERIENCE THAT EXCEEDS GUESTS’ EXPECTIONS
  • Lead the team on a Heartist® approach to personalizing the guest experience at the Spa
• DRIVE SPA REVENUE AND COST CONTROL
  • Direct operations of facility, including short and long range strategic planning so that Spa operates cost effectively and efficiently 
  • Lead in implementation of 12-month marketing plan
  • Identify new business and marketing opportunities
  • Assist in the implementation of 12-month public relations program (calendar of events, media etc.)
  • Work efficiently with Marketing Communications in all aspects of Spa/hotel promotion as required
  • Promote and sell customized Spa programs to conference groups as required
  • Meet with group meeting planners to sell Spa facility and programs as required
  • Fiscal budgeting and analysis, including the preparation of annual budgets for the departments within the facility
  • Approve payroll hours and hotel administered service charges / gratuity reports
  • Review / approve purchase requisitions
  • Prepare operations and capital improvement budget preparation
  • Review expenditures to ensure that they are kept within operating budgets
  • Review / approve all invoices before payment
  • Review remuneration of salaried colleagues and independent contractors
  • Control the cost of goods purchased, services supplied and labour necessary to the sales and production of our products and services
• MANAGEMENT AND LEADERSHIP OF THE SPA TEAM
  • Recruit, train, develop and motivate members of the Spa team
  • Ensure the establishment and execution of all departmental goals
  • Ensure all safety practices of Willow Stream are adhered to by entire Spa team
  • Conduct discussions /performance reviews with Spa team
• INVOLVEMENT AS  A MEMBER OF THE HOTEL LEADERSHIP TEAM
  • Act as a spokesperson for the Spa and the Brand
  • Facilitate the needs/requirements of other departments with Spa: Engineering, Security, Finance, F&B, T&C, Sales & Marketing, Laundry & Property Maintenance
  • Provide a level of Safety & Security for all guests/members
  • Develop own knowledge and skills to grow as a business partner and leader

Visa’s Senior Director, Engagement Solutions in AP will be responsible for all aspects of ideation, development, commercialization and deployment of Visa’s suite of Loyalty and Benefits solutions, designed to drive increased preference for Visa amongst issuers and consumers and ultimately contribute to PV and revenue growth. Reporting to the Head of Consumer Solutions in AP, the SD, will manage the delivery of a Value Added Service revenue target against Engagement Solutions in AP, develop and manage the solution roadmap for the family of solutions within the group and lead the commercialization process (across pricing, marketing, sales pipeline management and solution integration) in the region. As part of this, the SD will help Visa internal sales teams establish and communicate the Visa Engagement Solutions value proposition and sell the economic value of our partnerships to Visa clients as part of competitive pitches, RFPs and client deals.

Leading a team of direct and dotted line reports in Singapore and across AP, and working closely with a range of key external partners, as well as regional and global counterparts, the role holder will take ownership for a suite of existing solutions as be responsible for their management and evolution, including the development of new capabilities to address new client requirements. The role involves being both an advocate for our partners internally and acting as the Visa specialist to our clients. You will develop the Loyalty narrative for the region, ensuring the solutions and their content are easily understandable and consumable both internally and externally.  You will deliver internal education on the holistic value proposition, thought leadership and - depending on market need- will participate in direct selling of our solutions. 

As Engagement Solutions Product Owner in Asia Pacific, you will be responsible for the full marketing mix – requirements gathering, ideation, development, pricing, content creation, sales enablement, partner management and importantly, thought leadership. 

Why this is important to Visa

Engagement Solutions are an integral part of Visa’s business in Asia-Pacific and will expand significantly in terms of importance and financial impact in the coming years.

Against the backdrop of a payments market, which looks set to become more commoditized, it is more important than ever for Visa to develop, deliver and manage a set of capabilities that help generate customer loyalty for our clients to drive preference for payment by Visa.

A key element of delivering for our clients and their customers is providing solutions ‘where consumers are’ and in a way that they are motivated to use them – this means ensuring that the solutions we develop are digitally enabled and adopting a ‘digital first’ approach to execution.

Engagement Solutions is central to our migration towards a future where Visa payment is a digital experience, leveraging the internet of things.

What the Senior Director, Affluent & Consumer Segments does at Visa:

The Senior Director, Affluent & Consumer Segments will be responsible for anticipating, identifying, devising, sizing, planning for and executing Visa’s approach to established and emerging consumer segments in Asia-Pacific.

Initially focused on an overhaul of Visa’s proposition for affluent consumers, the SD, will lead cross-functional initiatives to update our product mix, proposition features, offers, pricing and benefits plans, to determine the best Go-to-market, channel approach and communications strategy. To achieve this the role holder, will lead a small team of direct reports in Visa’s Singapore Hub team, and will be the leader responsible for marshalling cross-functional teams across all main functions of Visa in Singapore and across the region to achieve desired outcomes and goals

The role will require regular liaison with colleagues from across Visa’s other regions (CEMEA, EU, LAC and North America) and very frequent collaboration with Global colleagues in our San Francisco HQ. The role holder will be the thought leader on the Affluent segment in all its facets, for the Asia Pacific region and will be expected to rapidly develop Visa’s position and approach towards other key consumer segments following on from Affluent.  

Reporting to the Head of Consumer Solutions in region, as part of the Consumer Solutions group, the role is to be a visible product leader in the region and across the globe and as such to bring thought leadership, subject matter expertise, people and stakeholder management skills and rigorous process and budget management experience to the role.

Notwithstanding competitive and regulatory headwinds, Visa remains the leader in provision of payment products to the mass-affluent and high net worth segments, a key focus of this role is to retain and grow this business with our issuing partners, merchants and ultimately for these consumers, as well as examining what other affluent segments Visa should seek to attract with new and updated products and propositions. As part of this objective, the role-holder will lead the process of gathering, evaluating and prioritizing product requirements, building a business case for new product features and platforms and executing the build and readiness activities to deliver these solutions.

The SD will also work closely with the Head of Solution Commercialization to oversee the go-to-market and Commercialization activities for new Affluent products and solutions as well as with Visa’s Cross-Border team, Visa Technology, Design & Architecture and Client Services teams to add new product features and customize our solutions based on market needs. The role-holder will be responsible for developing a compelling commercial proposition for each market execution, market sizing, internal and external narrative development, pricing strategy, the approach to IRF and client economics as well as product tech development. In this capacity, the role-holder will also have responsibility for solution lifecycle management and coordination of the activities underpinning these efforts across key stakeholder groups such as Finance, Client Services, Legal, Compliance, Marketing etc.

Ideally, the SD should be able to hold and facilitate technical discussions with both internal and Client technology stakeholders and advocate for the most effective and efficient technical architecture and implementation methodologies to expedite product delivery.

The SD will need to be highly collaborative, possess strong program management experience and have solid technical product development experience as well as strong commercial understand. The role holder will also need to be experienced in working across markets, cultures and areas of specialism within Visa and client organizations.

Why this is important to Visa

Consumer Solutions are the foundation for Visa’s business in Asia-Pacific and encompass conventional card-based credit, debit and prepaid programs as well as newer fintech-linked solutions. Consumer Solutions span all life-stage and income segments across Visa’s Asia-Pacific markets from entry-level Prepaid and Debit products through to High Net Worth credit propositions and solutions, and as such the team is a key platform for revenue generation and consumer engagement for Visa and our clients. The development of new innovative card products is an essential component of the next phase of credit growth in the region, and this role will be instrumental in executing our strategy to address the opportunity.

Bitstamp is the original cryptocurrency exchange. 

We started small in 2011, with just two laptops and big aspirations. Fast forward to today and we have grown to serve over 5 million clients across the globe, who benefit from our commitment to security, transparency and regulation. Whether it’s through our intuitive web and mobile apps or arsenal of industry-leading APIs, Bitstamp is where crypto enters the world of finance. 

 Our success is a result of the innovative ideas, talented individuals, and passion of our team. Together, we have helped shaped the crypto industry and continue to do so. We are always on the lookout for new talent and crypto-curious thinkers who share our passion for the future of finance. 

 As a Chief Compliance Officer, you will join our Bitstamp Asia team and contribute to our global presence of being one of the most regulated crypto exchanges in the world.

 The benefits of Life at Bitstamp

• Work from home or other location that allows you to be most productive.
• Generous home-office allowances upon joining to help set up your home space.
• Incentives: Financial Rewards, Bitstamp Employee Annual Awards, etc.
• Sports and cultural activities, pet-friendly offices, a full fridge, teambuilding events, Bitstamp parties.

Main responsibilities:

• Designated Compliance Officer for Singapore (subject to regulatory approval by MAS).
• Primary responsibility for all Compliance aspects of Bitstamp’s major payment institution license in Singapore including operationalization and maintenance of all compliance requirements.
• Build and manage the Singapore Compliance team.
• Develop Compliance processes and ensure the implementation and appropriate controls that reflect business and regulatory requirements and risk appetites.
• Ensure that all regional requirements pertaining to Financial Crime are managed effectively, by ensuring that Bitstamp Asia has in place the appropriate controls to prevent, detect, investigate and report suspicious activity in accordance with regulatory requirements.
• Primary responsibility for STR reporting to the FIU in Singapore within required timescales. Act as the escalation point on all STR reporting, engagement with the FIU and law enforcement requests affecting the Bitstamp Asia business.
• Work collaboratively with the Compliance teams across US and EU to ensure standardized and consistent approach to Bitstamp Compliance globally and develop solutions to mitigate regulatory risks.
• Report to management and Board-level stakeholders on Compliance KPIs and metrics and all other relevant compliance issues, escalating any important or high-risk issues impacting the business. 
• Responsible for having in place all applicable regulatory policies and procedures impacting Bitstamp Asia, ensuring these are fit for purpose, meeting regulatory requirements and are updated and maintained, and delivering continuous improvement of the Compliance framework for Bitstamp.
• Oversee the development and execution of a Compliance Monitoring Plan for Bitstamp Asia. Coordinate any local regulatory requirements for Internal Audit.
• Oversee the accurate and comprehensive periodic reporting to MAS on all regulatory matters and handle the effective regulatory engagement with MAS on Compliance topics as the business and regulator requires.
• Continuous horizon scanning on all regulatory changes that may impact Bitstamp Asia, ensuring new changes impacting the business are effectively reported to management and the Board. Work collaboratively with the global Legal team to assess their impact and required controls. Support the global legal team on any new license requirements identified for Bitstamp Asia in the region.
• Oversight of examinations and regulatory audits by external auditors, handle management responses and ensure the effective delivery of all identified improvements within agreed timelines.
• Ensure that an effective Compliance training program is in place that meets regulatory requirements for the team in Singapore and the Board of Directors.
• Work collaboratively with compliance operations and customer account operations teams based in Slovenia.
• Act as the Ethics Officer and Whistleblowing Officer for Bitstamp s, handling all reports in line with policies and ensuring appropriate discretion and confidentiality.  
• Be an ambassador for Compliance culture at Bitstamp.

Required qualifications, skills and experience:

•  Around 10 years of relevant experience in the Regulatory Compliance division of regulated financial institution (ideally crypto, banking, payments or e-money) as part of the second line of defense. Previous experience as a Compliance Officer with management responsibility.
• Prior experience within the crypto industry is a strong plus but not required. However, a demonstrable interest in the sector is necessary.
• High level of understanding of all applicable MAS regulatory frameworks impacting the business that is commensurate with the seniority of the role. Knowledge of the Compliance environment and relevant emerging trends in the APAC region. 
• Ability to analyze and synthesize complex information and distil into readily comprehensible and practical advice relevant to the commercial, strategic and financial context, applying a risk-based approach to development of business solutions and decision-making. Demonstrate a creative and innovative approach by finding different ways to look at problems and design novel solutions. 
• Good leadership skills combined with a willingness to be hands-on as necessary. Ability to lead a function and projects and manage the team. 
• A collaborative business partner, influential, inspires confidence and builds trust in other people. A positive person who instils energy and spirit in their team.
• Autonomous, pro-active and hands-on with the ability to prioritize and manage own work effectively, apply a breadth of technical, business, product and customer domain knowledge, own the outcome, make an impact, and manage a team to deliver the same. 
• Used to working in a diverse, international, fast-moving business and fast evolving regulatory environment.
• Strong written and verbal communication skills. Excellent knowledge of English language (written and verbal). 
• Relevant Compliance certifications or recognized professional certifications in Compliance. 

What we’re all about.

Do you ever have the urge to do things better than the last time? We do. And it’s this urge that drives us every day. Our environment of discovery and innovation means we’re able to create deep and valuable relationships with our partners and clients to create real change for them and their industries. It’s what got us here – and it’s what will make our future. At Quantexa, you’ll experience autonomy and support in equal measures allowing you to form a career that matches your ambitions. 41% of our colleagues come from an ethnic or religious minority background. We speak over 20+ languages across our 50+ nationalities, creating a sense of belonging for all.

We're heading in one direction, the future. We’d love you to join us. 

The opportunity:  

Are you a master relationship builder with a knack for creating magic with partners and alliances? Do you thrive in dynamic environments where every day brings a new challenge and a new opportunity? If you're nodding your head, keep reading – this might just be your dream role!

Do you want to work closely with the best minds in consultancy, technology, and the data world? Quantexa is looking for a highly motivated professional in Singapore who can help grow our APAC Alliances Ecosystem. From strategic consultancies (Big Four) to Technology Partners, to Data Partners, Quantexa’s Alliances Ecosystem is key to our global expansion.

Reporting to our Senior Director for APAC Alliances, you will work closely with the local Quantexa’s sales teams to:

Excite new partners through stakeholder engagement and proposition workshops

Enable our partners to agree clear joint proposition(s) and GTM plans

Execute our global alliances strategy with our partners to generate opportunities, collaborate-to-innovate new use cases and continue to provide the upmost value to our clients

What you’ll be doing.

As the Alliance Director you are at the forefront of expanding Quantexa’s reach into the public sector, making sure that our message, solutions, and value are amplified through our partners. You are the vital link that helps translate our vision into reality, managing relationships that fuel growth and ensuring that our partners are equipped, engaged, and excited to bring our solutions to market. Your role directly contributes to landing new government customers, driving revenue, and cementing our reputation as a partner-first organization.

Imagine starting your day with a quick check-in call with one of our key technology partners, brainstorming ways to bring innovative solutions to the public sector. By mid-morning, you're diving into a workshop with a cloud provider, aligning on a joint strategy to help land our next big government customer. After a power-packed lunch (we promise, it’s not just coffee!), you're deep into governance mode, ensuring our alliances are not just meeting but smashing expectations. The afternoon? It’s all about enabling partners, guiding them through our tech, and ensuring they’re ready to take on the world with us. You’ll wrap up the day connecting with a potential new partner – spotting the next big opportunity to grow Quantexa’s footprint in the public sector. Every day is different, but it’s always about building, enabling, and winning.

• Relationship Champion: You'll be the go-to person for our existing partners. Think of yourself as the glue that keeps our alliances thriving. Your mission? Keep partners excited, informed, and aligned with our goals.
• Commercial Commander: Managing day-to-day commercial relationships, governance, and the nitty-gritty of alliance management. Your focus will be on delivering value and driving revenue – no two days are the same, and you love it that way.
• Enablement Expert: You’re the bridge between our tech and our partners, ensuring they have the tools, training, and know-how to bring our joint solutions to the public sector with confidence.
• Growth Hunter: Identifying new partners who align with our mission and can help us land more government customers. You’re always on the lookout for the next big opportunity and are not afraid to chase it.

What you’ll bring.

• Domain Knowledge: In-depth understanding of the public sector, including knowledge of government operations, procurement processes, and technology adoption in government contexts.
• Experience Working with System Integrators and Consultancies: Proven track record of working with SI partners or consultancies, particularly in managing and driving joint go-to-market initiatives.
• Alliance Management Experience: Strong experience of senior alliance management experience, demonstrating the ability to manage complex partner relationships, drive commercial outcomes, and navigate the challenges of a dynamic partner ecosystem.
• Strong Relationship and Communication Skills: Ability to build and nurture relationships with partners, engage stakeholders effectively, and align partner goals with Quantexa’s strategic objectives.
• Commercial Acumen: Demonstrated experience in managing the commercial aspects of partnerships, including governance, enablement, and driving revenue growth.
• Understanding of Cloud and Data Solutions: Knowledge of cloud technologies, data analytics, or AI as they relate to the public sector would be an advantage.

Preferred, but Not Essential:

• Experience in a Fast-Growing Tech Environment: Familiarity with working in a high-growth company, particularly in the technology or data space.
• Public Sector Transformation Projects: Direct experience working on large-scale government transformation projects or with public sector clients.
• Strategic Thinking and Problem-Solving Skills: Ability to think strategically about market opportunities, partner alignment, and driving business growth through innovative solutions.

Our perks and quirks.

What makes you Q will help you to realize your full potential, flourish and enjoy what you do, while being recognized and rewarded with our broad range of benefits.

• Competitive salary

• Company bonus

• Annual leave, plus national holidays + your birthday off!

• Private Healthcare with Prudential, plus life insurance and critical illness

• Regularly bench-marked salary rates

• Well-being days

• Volunteer Day offWork from Home Equipment

• Free Calm App Subscription #1 app for meditation, relaxation and sleep 

We're now looking for an experienced Event Director to join our Asia Tech x Singapore.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on both the evolution of the event and Informa’s presence in Singapore. Our ambition is to make Asia Tech x Singapore the best Southeast Asia-focused tech event in the world and a powerful engine for tech innovation and enterprise transformation in the region. If you have big ambition and think you can help us realise this vision, we want to hear from you.

Key areas of responsibility

• Strategic planning and the growth of Asia Tech x Singapore
• Contribute to the overall design, delivery, and commercial success of Asia Tech x Singapore
• Delivering an exceptional experience for Asia Tech x Singapore attendees and clients
• Leading content production across Asia Tech x Singapore Enterprise events
• Stakeholder management with key industry and government representatives
• Leading the Asia Tech x Singapore project and ensuring alignment between various internal teams: Content, Marketing, Sales, Event Operations

Global Projects and Products Accountability

• Provide pharmaceutical formulation and fill finish sciences and technology leadership for programs, projects and activities related to Santen pharmaceutical product(s) to ensure business priorities and targets are met (e.g., New Product Introductions, product transfers, change management, regulatory submissions, etc.). 
• Build and maintain the knowledge and history of the Santen pharmaceutical products formulation and fill finish (i.e., for API to Finished Product) from late-stage development (i.e., readiness for Phase III) throughout the commercial lifecycle, working in close collaboration with the respective Global R&D, MSAT and wider Product Supply functional teams. 
• Lead to deliver the assets pharmaceutical formulation and fill finish needs, identification, and mitigation of manufacturing, analytics, and primary container closure systems properties risks, as well as drive process characterization studies and strategies to support post-approval changes for the accountable product(s).  
• Create and establish best practices, knowledge sharing platforms with cross-functional and cross-divisional teams across the business (e.g., R&D, MSAT, QA, SC, Regulatory and Project Management) to ensure all Santen pharmaceutical products are maintained in compliance with current international guidelines and requirements. 

Global MSAT Accountability

• Drive with the respective R&D and GPS functions, the global harmonization and standardization of procedures and methodologies for Santen product late-stage pharmaceutical formulation and fill finish development, primary container closure systems compatibilities, specifications and stability requirements, incl. applying and/or introducing PAT, DoE and QbD approaches (i.e., for API to Finished Product). 
• Develop and establish the GPS formulation and fill finish sciences and technology and primary container closure systems selection decision gates for the development of late-stage product readiness confirmation to enable sustainable and reliable phase III clinical material manufacture and future commercial supply. 
• Contribute to the drafting, review and/or approval of current and new (internal) global and/or local standard operating procedures and guidelines, related to the new roles and responsibilities of the FSTL and Global MSAT organization. 

Technology Transfers of Formulation and Fill Finish Processes 

• Lead the pharmaceutical formulation and fill finish transfer teams of both sending and receiving sites (i.e., internal and/or external with CDMO counterparts) to successfully execute the implementation of all formulation and fill finish processes required for the project, by ensuring all planned activities, timelines, resources, and investments are assessed, planned, executed, and delivered in a timely manner and in budget. 
• As a core member of the project leadership team, the FSTL will be reporting the formulation and fill finish processes transfer project progress to the assigned Global Project Lead. 

Single GPS Point of Contact (SPOC) for Due Diligences

• The Formulation & Fill Finish Sciences & Technology Leader will support Due Diligence assessments of new in-licensing products and/or new assets acquisitions for all pharmaceutical formulation and fill finish sciences and technology evaluations. 

Complex Investigations/Improvement Needs for Product(s)

• The Formulation & Fill Finish Sciences & Technology Leader will lead the assessments of complex pharmaceutical formulation and fill finish sciences and technology investigations or requirements for improvement of formulation processes and procedures for products, incompliance with current international guidelines, requirements and/or applicable registrations in Santen territories. 
• She/he will derive the necessary root cause investigation approaches and mitigation strategies to ensure quick turnaround of faced challenges and paced product supply recovery. 

Pharmaceutical Formulation Specific eCTD Sections Oversight

• Own Pharmaceutical Formulation & Fill Finish specific eCTD sections globally for the Santen pharmaceutical products to ensure consistency of content and compliance with all applicable international guidelines and requirements. 

Training

• Own the Training Curriculum for her/his Job Profile and provide the necessary training and support to new associates joining this position. 

Audit Support

• Maintain her/his work in a constant state of “inspection readiness” level and provide the necessary support in any internal or external audit. 

• Ensuring short term and long-term success of the account
• Overseeing the delivery of large, complex programs within the organization
• Identifying opportunities in the current engagement to cross sell or up sell Client's offerings
• Defining the project scope, and planning through delivery of assigned product and related product releases
• Ensuring all projects in the account meet defined guidelines of governance, standards and best practices
• Suggesting and owning delivery methodology, resourcing requirements, governance mechanism and proposed solution in accordance to the high-level requirements
• Conceptualizing and executing workshops internally and with customers on technology and business topics to identify new solution areas and use cases
• Effectively managing program(s) through development of robust schedules, change control, and risk mitigation
• Owning the health of the account on all key metrics (risk, scope, schedule, quality, resources, finance, and customer satisfaction)
• Showcasing a consulting mindset by acting as a solution provider rather than an order taker
• Identifying project/service stakeholders at an early stage and working with them to ensure that the deliverables are in sync with the benefits defined in the business case
• Mentoring and managing team members, by giving constant on the job feedback, and by providing guidance

• 15+ years of overall experience with at least 5 years of project management experience.
• Strong understanding of technology and the ability to deep dive into a technology problem
• The ability to multitask and manage multiple projects or accounts simultaneously in a globally distributed delivery setup.
• Strong understanding of agile metrics and processes
• Good Understanding in Retail and CPG domain.
• Provide leadership, guidance, and mentorship to project team members, helping them develop their skills and capabilities and achieve project success."
• Strong experience in delivering 10-15 million accounts
• BE / BTECH / ME / MTECH / MCA / MBA – Preferably from a top university.
• Experience in managing complex and highly technical development projects.
• Experience with technical leadership and end to end development
• Strong background in project management, consulting and cross-group collaboration skills.
• Ability to think innovatively; adapt and drive new best practices.
• Balanced approach that aligns business goals with customer and people satisfaction
• Ability to convey a message in a simple and structured manner, customized to the audience and to the mode of communication
• Fluent verbal and written language skills

As the world's leader in digital payments technology, Visa's mission is to connect the world through the most creative, reliable and secure payment network - enabling individuals, businesses, and economies to thrive. The company's dedication to innovation drives the rapid growth of connected commerce on any device, and fuels the dream of a cashless future for everyone, everywhere. As the world moves from analog to digital, Visa is applying our brand, products, people, network and scale to reshape the future of commerce.

At Visa, your individuality fits right in. Working here gives you an opportunity to impact the world, invest in your career growth, and be part of an inclusive and diverse workplace. We are a global team of disruptors, trailblazers, innovators and risk takers who are helping drive economic growth in even the most remote parts of the world, creatively moving the industry forward, and doing meaningful work that brings financial literacy and digital commerce to millions of unbanked and underserved consumers.

Team Summary

Marketing Services is a growing business within Visa and delivers value to clients through a range of services, from advisory to execution to sponsorships.

The Marketing Services Hub team is dedicated to advancing Visa Marketing’s value-added services across AP, working closely with country Client Marketing teams, regional Finance & Hub partners and Global Marketing Services teams. This team is responsible for supporting AP’s Client Marketing teams by sharing best practices, developing training and communications materials, advancing key strategies to drive business growth, and ensuring efficient operating processes. 

This role will focus on Marketing Services service line diversification and business development across AP.   

Director, Marketing Services, AP responsibilities

As the Director, Marketing Services, you will report to the Senior Director and be responsible for the expanding Marketing Services service line use cases & business development. Main responsibilities are

• Lead service line growth strategies through close collaboration with country Client Marketing teams to understand and address client unmet needs
• Operationalize new ‘top-down’ opportunities for country Client Marketing teams, such as Sponsorships or Media platforms, to drive client uptake, including pricing strategy, development of sell-in materials, implementation process, pilot support
• Drive uptake of Marketing Services with Visa’s Commercial and Money Movement Solutions, with B2B clients
• Be champion for Marketing Services RFP and pitch proposal responses including leading Marketing Services pitch narrative with markets, supporting with best-in-class examples from across & outside of region to strengthen Marketing Services propositions
• Be champion for best practices and best-in-class examples of our engagements across the region and across the network, connecting with counterparts from other regions for learnings and collaboration
• Work closely with Global Marketing Services teams for cross-regional learnings for AP application
• Partner closely with Visa internal teams, such as VMS and VCA, to drive collaboration opportunities

Experience in preparing Prata Dough Flipping & cooking.

Able to work Public Holidays.

Follow all guidelines for food hygiene and health and safety as per NEA guidelines.

monitoring stock take and stock rotation.

Take full responsibility for the cleaning of the kitchen and workspaces

Able to work under pressure

All food preparation procedures strictly adhere to Company’s standards and National food safety regulations

Assist in planning and creating menus, recipes and daily specials

Responsible for quality of food/ ingredients and inventory level, ensuring sufficient stock at all times.

Ensure workstation, including food presentation, quality, food hygiene, kitchen cleanliness and safety at all times

Other duties as and when assigned

Guide and assist trainees

About us

We Are Social is a global socially-led creative agency with unrivalled social media expertise. With more than 1300 people in 19 offices spanning four continents and over 80 people here in our Singapore office, we deliver world-class creative campaigns and strategies based on social insights, for forward-thinking brands.

Overall purpose of the role

A client-facing role, developing innovative strategic solutions for clients and helping them navigate the rapidly evolving world of marketing and communications. Where advertising, branding, direct marketing, PR and media are all now converging and demand the kind of strategic thinking, which can be a catalyst to opportunities offered by all these disciplines.

Our Strategy department is a crucial part of the Agency’s success, helping clients put Social Thinking at the heart of marketing, focusing on understanding people and what makes them social to generate powerful insights that can drive business value for brands.

We are now seeking an experienced freelance Strategy Director to join our team on a 6-month maternity cover from October 2024 to March 2025.

What does the role involve?

Strategy

• Taking client briefs, challenging them, and developing them into inspiring and informative internal briefs. Keeping abreast of new trends and developments and sharing those with the rest of the team and company regularly.
• You will be responsible for turning ideas into well-rounded, strategically sound, deliverable plans that you lead and write, collaborating with others in the team to encompass audience insights, trend analysis, marketing/media executions, timings and budgets.

 Creativity

• Driving the conception and development of innovative on-brief digital ideas for clients and/or new businesses, from bigger campaign themes to smaller execution/technology-led ideas. You should inspire excellent creative solutions and be able to guide and lead the ideas-generation process, identifying and building on any ideas from other people within the agency.

 Client-handling

• Partner with the senior Account Management team and client to lead long-term communication strategies. Articulating those plans for clients in written and spoken form - writing and giving clear presentations. Once ideas are sold-in, you will then be the guardian of that plan, ensuring it's delivered in a way that remains on-brief and in line with the agreed vision. Play the role of catalyst, consultant and companion to the client until the idea is right

 Research and Analysis

• Intellectual curiosity is a must; we are looking for creative problem–solvers. You’ll need to have a good understanding of research approaches (on and offline) and be able to apply these approaches to uncover breakthrough insights that can drive our client business forward.
• Tools we use include: Brandwatch, Global Web Index, Sysomos, Synthesio, Crimson Hexagon and Euromonitor.

 Effectiveness

• Keen focus and understanding of how our client business works and ability to develop strategic approaches clearly designed to help grow their clients' brands.

 Leadership

• As a senior member of the team, you will lead by example providing mentorship and support for more junior members of the team. You will have a strong point of view on the future of the communications landscape and the role of social thinking within this. You will be experienced in expressing this point of view internally and externally and helping shape client and agency direction as a result of this.

 New Business

• You will also play a vital part in new business development, meeting prospective clients, presenting credentials, taking briefs and leading pitches. So you will be excited by the prospect of developing the agency as a business, pushing us into new areas, and selling our ideas and approaches to new clients from new sectors.

What are we looking for?

• Prior creative agency experience in a Strategic/Planning capacity
• Had worked with regional or global clients/accounts
• An open, inquisitive character with a focus on problem-solving in creative ways
• Passion for wider communications/ marketing trends and culture as a whole
• Social media/advertising/brand enthusiast
• Confident enough to speak up, challenge and ask why (a lot)
• Collaborative with a passion for delivering industry-defining work
• Bring something new to the agency – demonstrate individual passion and expertise

For internal use: #LI-JT1

COMMUNICATIONS & MEDIA PLAN 

• Formulate communications and media calendar for each revenue stream, ensuring timely and accurate execution of each initiative through coordinating with relevant teams 
• Responsible for consistently creating positive and relevant news to drive P R value from earned local and global channels   
• Work to enhance the brand image of each venue through reviewing all communications materials including but not limited to sales decks, in-house collaterals and displays, press materials, ad copies and assets 
• Direct the creation of compelling content that highlights the unique features and experiences offered by the hotels, convention centre, dining outlets, and spa, ensuring it resonates with our target audience.
• Lead submissions for all awards targeted by the complex and actively canvass for votes and nominations with relevant stakeholders. Leverage all awards to drive revenue 
• Source and collaborate with relevant partners and suppliers to create unique guest experiences and events

CAMPAIGN & EVENT MANAGEMENT

• Plan communications campaigns with marketing team and agencies to cover digital marketing, social media, email marketing, and traditional advertising, to increase brand awareness and sales
• Host and entertain media, bloggers, content creators and influencers to drive positive coverage and beneficial commercial outcomes 
• Drive the marketing and promotion of hotel-led events held at the complex, ensuring they attract the desired clientele and achieve attendance targets
• Monitor and analyze the performance of communications campaigns and prepare regular reports to evaluate the effectiveness of different strategies

MARKET RESEARCH & ANALYSIS

• Conduct market research to identify consumer preferences, market trends, and competitive landscapes
• Analyse data from various platforms to provide informed proposal to meet commercial and business goals 
• Review competitors to create in-depth communications strategies to promote all products and service

PARTNER & INDUSTRY ENGAGEMENT

• Proactively initiate partnerships drive business synergy and reduce costs
• Host prolific partners and industry players for continual engagement while seeking opportunities for mutually-beneficial collaborations 
• Seek relevant brands for co-branded guest experiences

BUDGETING

• Monitor and maintain budget for all communications campaigns, ensuring forecast accuracy 
• Responsible to gathering scope and costs for budgeted items related to marketing communications 
• Manage and allocate the communications budget effectively to achieve desired results and a strong return on investmentPlan and prepare for annual budget submission and presentation 

OTHERS

• Comply with hotel and department policies and procedures at all times 
• Assist with any other Sales & Marketing projects as requested 
• To carry out other duties as and when assigned by the Management of the Hotel

WHAT WILL BE YOUR JOURNEY

As a UIUX Director, you are responsible for defining the direction of all UI & graphic design assets complementing the existing Art assets and creative direction of the game. This visual direction becomes the “Graphic design signature” for the game that will enhance the quality and the comfort of the user experience.

WHAT YOU WILL DO

You work closely with the content team (Creative Direction, Game Direction, Art Direction, World Direction, Audio Direction, and Brand Direction) to ensure that the team, internal partners and the public gets a consistent, aligned message and direction. Responsible for crafting the game’s visual identity both at UI and brand level, complementing the existing art direction and creative direction of the game.

• Conceptualize, develop & direct the User Interface (UI, Menus, Navigation, HUD, interface FX and Post FX) & visual style of the game’s presentation signature
• Contribute to the game’s UI & artistic vision with the multiple art teams to set the style and tone for the game
• Create UI presentation guidelines (style guides) that will be used to direct external resources (CGI and SFX companies for ex)
• Oversee the game’s UI & graphic design look and feel and help ensure all contributing artists understand the presentation signature
• Attend playtests sessions and adjust presentation elements based on feedbacks
• Oversee the creation of templates and guidelines for internal communication
• In collaboration with the creative team, Contribute to the overall design process and artistic direction of the game
• Conceptualize and supervise iteration of the game’s graphic design and maintain this vision through all development phases.
• Work with the creative director and audio director to ensure that music and audio cues are in line with presentation guidelines and overall creative direction
• Collaboration with third parties and brand team on concept and direct implementation of graphic design assets for brand marketing and product design
• Ensuring quality/vision is respected through marketing assets created/produced (trailers, screenshots, merchandising and licensing out, etc.), ensuring maximum consistency between brand and the game
• Being the lead on this area of UI Content/Visual design, you will be the voice of this area/product for the customer/directors within the cell (communicate and explain the vision and needs)
• Be the voice of the team towards the directors team, developing and maintain a vision of what the team are building with a ROI driven mindset and a high quality standard
• Proactively communicate the presentation direction vision to the global team (Singapore & beyond). Motivate and engage the team to leverage presentation direction in their daily work.
• As a people manager, you will manage directly the UI artists and the UX manager. Also, leverage talent potential, Grow reports and team with a long-term vision
• Demonstrate leadership, charisma, enthusiasm and sense of commitment, manage reports performance with clear JDs and challenging objective

The Director of IT is responsible for the supervision and handling of day-to-day IT operations. The Director of IT ensures that timely IT support is rendered to all departments, especially in areas with guest contacts. He/she will be responsible for the administration of the inventory of all equipment, software and software licenses.

Primary Responsibilities

Hotel IT Operations and Infrastructure; Including but not limited to

• Oversee hotel IT Services team from managerial aspects and provide guidance to ensure all technology based questions can be answered promptly.
• Evaluate, recommend, plan and implement IT related projects for the Hotel.
• Lead the overall IT Department and Business units in all aspects.
• Oversee all guest-facing technologies in the hotel and ensure reliable product performance, innovative service offerings, and deliver personalized and efficient support for the same.
• Manage the day to day operations and scheduling of IT colleagues.
• Ensure that the team consistently provides a high level of operational stability for property based technology, and high levels of service and support to colleagues and guests.
• Maintain and promote core technology standards and maintain Accor best practices in respect to property systems.
• Ensure that Accor Technology Policies and Procedures are carried out, according to Accor Focus Guide and The Finance & Accounting Policy Manual and as outlined in the Systems Manager user Guide.
• Provide technical expertise and project management for all technology projects.
• Provide twenty-four hour support for mission critical systems as documented in the service escalation document.
• Attend operational meetings as required.
• Effectively communicates technology related plans, actions and decisions with the hotel team.
• Contribute to Technology Services knowledge base.
• Implement and maintain backup and emergency procedures to ensure integrity of programs and data at all times.
• Be fiscally responsible by adhering to set budgetary guidelines.
• Provide point of escalation support to Accor team.

• Perform regular system’s health check and capacities studies to ensure optimum performance of servers and network.

• Manage system changes with appropriate support staff to ensure uninterrupted services.
• Maintain inventory of all equipment, software and software licenses (not limit to computers and laptops).
• Includes IT Data Protection, Data back-up, PCI compliance and security according to Accor Policy and Procedures.
• Maintenance contracts are reviewed and put in place for IT systems.
• IT Capital and Operational Expenditure planning (Budgeting, Forecasting and Accruals).
• Conduct PCI training.
• Ensure users are aware of Support processes, Corporate Help Desk.
• On-site technical resource during business hour:
• 8.30am – 6.15pm Monday – Friday
• Required onsite support over special events to be planned accordingly
• Attend operational meetings daily 9.00am

Team Management

• Interview, select and recruit direct reports.
• Identify and develop team members with potential
• Conduct performance review with the team.
• Constantly monitor team members’ appearance, attitude and degree of professionalism.
• Prepare detailed induction programs for new colleagues.
• Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business.

Other Responsibilities

• Be aware of the hotel fire & life safety/emergency procedure.

• Attend all briefings, meetings and trainings as assigned by management.
• Maintain a high standard of personal appearance and hygiene at all times.
• Perform other reasonable duties assigned by the Management.

NIQ’s Sales Account Development team is focused on growing business revenue, finding new business opportunities and market penetration. Sales is NIQ’s growth engine which is instrumental for the company’s success.

As a Sales Account Development E-Commerce Retail Lead, you will take responsibility of the overall  eCommerce Retailer business. You will secure our collaboration, improve our partnerships, recruit new partners, and drive a sustainable sales pipeline, developing new revenue opportunities, and maintaining relationships for existing accounts.

Key Responsibilities

• Lead commercial strategy, partnership, and sales of eCommerce retailers solutions
• Sourcing and recruit for strategic new eCommerce retailers, enhancing features & inputs from existing ones
• Secure the eCommerce retailers cooperation continuity improving the conditions of existing cooperation agreements with current eCommerce retailer partners
• Ensure all data partnerships are correctly managed within the Partnership Program framework
• Ensure the Best-in-Class servicing through account account development retail team and  in collaboration with the customer services using our different platforms in priority
• Drive sales, cooperation renewals and overall growth of existing  eCommerce retailers securing sustainable and long term pipeline, revenue opportunities ensuring an accurate forecasting; maintain C-suite customer relationships
• Increase penetration of the NIQ/GFK solution portfolio and seek strategic alliances leveraging partnerships with third parties (e.g. for Loyalty, Pricing,  OSA, Business Intelligence, Newron and Collaborative programs) to create strong dependency of eCommerce retailers on our capabilities and information
• Develop a strategic understanding of our eCommerce retailer’s industry / business / markets / clusters
• Partner with Customer Success and other relevant  functions (Operations, Product Leadership, Technology, and Marketing) to define strategic Account Plans and JBPs and remove roadblocks
• Drive strategic action plan to tackle Voice of the Customer feedback
• Ensure proactive alignment of NIQ and GFK values proposition to customer’s needs and trends

About You

You are a high-performing deal maker with a growth mindset. You know how to build and promote strong long-lasting client relationships. A proven leader, you motivate others to work with passion on sales opportunities and client retention. You’re energized by accelerating sales, uncovering opportunities, and exceeding targets while bringing the best out of others. A deep understanding of the eComm retailer landscape, our products, and our processes is at the forefront of your mind. You know that collaboration amongst teams and active listening of clients is critical to meet goals and grow. You strengthen our relationship with customers and unlock opportunities for growth and better partnerships.  

Understanding our customers and their contexts, effective negotiation and growth mindset drive your work. 

Throughout your tenure, you will demonstrate the following competencies: 

• Relationship Building: Develop  effective long-term professional interactions with customers based on trust working toward the best interest of those involved  providing positive results. 
• Active listening: Enhance mutual understanding in communicating with customers by expressing genuine interest in, and providing full attention to, the content and meaning of customers’ messages 
• Information seeking: Curiosity and desire to know more about things, people, or issues. This involves going beyond routine questions and includes digging or pressing for exact information; resolving discrepancies by asking in-depth questions; or conducting less-focused environmental scanning for opportunities or miscellaneous information that may be used in the future 
• Influence and persuasion: Persuading, convincing, influencing, or impressing others in order to get them to support a specific agenda, make a specific type of impression, or take a specific course of action. 
• Inspirational Ambassador: Translate our company vision to others. Inspire and communicate with transparency. Be and ambassador for the retail strategy. 
• Negotiation: Identify key bargaining points for all parties and work effectively toward win-win solutions 
• Composure and resiliency: Effectively deal with pressure, maintain focus and intensity, and remain optimistic and persistent, even under adversity. Have the ability and propensity to recover quickly from setbacks, rejections, and conflicts and to maintain self-control in the face of hostility or provocation. 
• Organizational Savvy: Gather and accurately assess information related to the organization’s formal and informal communication channels and power relationships 
• Business Acumen: Makes sound business decisions based on a strong understanding of the company’s business model, strategic goals, and relevant policies, as well as best practices and current technologies in their own discipline or functional area. 

Your Career 

The Director of SASE Sales is responsible for creating, leading, and driving SASE sales strategy and execution to achieve revenue goals, uplift sales productivity, and accelerate customer participation.  This customer-facing role is chartered with prioritizing and activating SASE strategy and best practices to fuel growth and shift highly specialized SASE selling motion to Core Sales capacity with a collaborative, transparent culture of accountability.  This role reports to the Senior Director SASE Sales JAPAC. 

The Director of SASE Sales works cross-functionally with sales leadership, corporate and field marketing, product marketing and management, finance, HR, sales enablement and other company functions to identify areas for revenue growth with leverage. This role scales best practices and creates the framework and programmatic infrastructure to fuel sales initiatives through regular selling motion to engage customers, sales teams and opportunities to achieve strategic outcomes.  

Working in partnership with Sales Leadership including Theater VPs, the SVP of Channel and Sales Strategy, Speedboat Sales Leadership, and SE Leadership, this role identifies tops-down SASE growth initiatives and creates theater-wide continuity where possible, while enabling region-specific initiatives.  The Director of SASE Sales provides leadership and execution for inter-organizational initiatives to optimize execution between SASE Sales, Core Sales segments, ecosystems, and other GTM functions.  Initiatives may include:

• Sales performance
• Participation - portfolio selling strategies, product mix and diversification
• Sales model and resource allocation 
• Best practices, guidelines and standards
• Refresh and Renewal
• Identifying new paths to market and requirements for enablement
• Channel and Ecosystem leverage 

Your Impact

• Jump into a number of complex problems, identify the issues through superior business insight, build compelling business cases and move your ideas to execution
• Drive the significant organizational and process changes needed for implementation and adoption of large-scale programs to increase company efficiency and achieve growth objectives
• Structure and package analyses, strategies and recommendations into highly effective, compelling communication and presentations to various audiences, including senior executives and sales leadership
• Build strong relationships across the sales organization to drive initiatives, and receive continuous feedback from key contacts
• Ensure on-time delivery of initiatives, programs, and projects with high quality and clear communication

Success of this role is measured by:

• SASE Bookings attainment
• SASE Sales Productivity
• Successful completion of critical initiatives in a timely manner

As the lead for our core program based in Singapore for AP region you will be the product and business lead responsible for building out corporate T&E strategy for our issuers including forming and launching initiatives, offering product capabilities, as well as engaging in key partners including TMCs, travel enablers that support corporate travel requirements.  You will work in close collaboration with our market teams and business development teams to drive overall issuer goals in commercial.

This is a unique opportunity to be part of a new team within Visa in AP, managing one of the company’s most important strategic product initiative globally. This role will report to Head of Large and Mid-Market segment in AP as well as secondarily, to the Global B2B Travel team.

Key responsibilities will include

• You will own and drive our Corporate Travel and Entertainment segment strategy in Asia Pacific across variety of issuers
• The role will require you to collaborate with key partners both internal and external in executing Visa’s strategy while meeting Issuers and corporates needs in the T&E user journey
• Drive product development, enhancements of CVPs, introduction of VCS Services to meet corporate needs.
• Provide best practices guidelines for corporates and government to benchmark their current program and evaluate recommendations for future growth plans. 
• You will work collaboratively with the client deal teams working on selling strategies, executing, optimising portfolio as well as commercial arrangements.
• As such, you will work with market teams to develop and execute sales pipeline in Corporate T&E Programs in the region, introducing new B2B products and services as appropriate.
• As the voice of the market clients, you will need to provide feedback, develop product plans and collaborate with global LMM Core product teams to prioritize and maintain product roadmap to drive future growth. 

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Arena Investors, LP (“Arena”) is a global investment firm and merchant capital provider that seeks to generate attractive, risk-adjusted, and uncorrelated returns by investing in a highly diversified portfolio across the entire credit spectrum in areas where conventional sources of capital are scarce.  We are seeking a talented individual to join our Private Credit / Illiquid team. 

 The successful candidate will be expected to originate, evaluate, and execute investment ideas and manage deal processes throughout APAC, in all illiquid asset classes including but not limited to corporate credit, real estate, and structured finance among others. Proven ability to create new PnL sources organically whether as an intrapreneur or in a startup venture is a plus.

 Arena’s investments are typically complex, flexibly structured, geographically / industry agnostic, and usually considered to be “non-traditional” or “esoteric” illiquid middle market positions.  The firm follows an investment process that is fundamentals driven and capitalizes upon “process driven wrinkles,” “perceived risk”, and other “special situations” in order to generate superior risk-adjusted returns.  The successful candidate will have experience illiquid asset classes and have at least one sector, geography, or asset class specialty while having a strong general experience illiquid investments.

 Arena has a flexible multi-strategy investment mandate to directly originate both performing and non-performing opportunities in corporate, specialty finance, real estate, and energy investments.  Transaction sizes typically range from $10 to $50 million.

Responsibilities:

·         Actively market, source, and develop new relationships and source transactions from intermediaries, sponsors and directly with borrowers 

·         Develop unique investment ideas and evaluate new industries for potential investments

·         Help accelerate the growth of new or nascent financing platforms

·         Screen new transactions, prepare, issue, negotiate and execute term sheets

·         Build operating models, perform valuation analysis, financial analysis and conduct industry research

·         Lead and attend management meetings, financial and accounting advisors on process management, diligence, structuring and negotiations with borrowers

·         Prepare and present comprehensive investment memoranda and investment committee materials:

·         The ideal candidate must be entrepreneurial, energetic and technically proficient.  Must have the ability to thrive in a dynamic environment

·         Strong commercial sense and passion for networking

·         Candidate has a strong deal sourcing network and has a proven ability to generate new relationships as market dynamics evolve

·         Minimum of 10 years of finance experience; ideally in an investing role and focused on middle market companies.

·         Fluent in English and another Asian language – a Southeast Asia language (e.g. Bahasa), Korean, or Japanese is a plus

·         We are seeking a candidate that is self-motivated, ambitious and has a high energy level

We’re now looking for an experienced Account Director to join our Asia Tech x Singapore team.

This is a uniquely entrepreneurial role with huge opportunities to make a personal impact on the growth trajectory of the event. Our ambition is to make Asia Tech x Singapore the region’s best large-scale tech event by 2025. If you have big ambition and think you can help us realise this vision, we want to hear from you.

This is an Individual contributor role accountable for driving event and digital sales by maximising the current event proposition, while building on new features and activations. With a focus on consistent retention, growth, new business, product development, and expanding customer base, this is a great role for someone looking to really make an impact.  

Key areas of responsibility

• Delivering an exceptional experience for Asia Tech x Singapore partners, sponsors and exhibitors
• Full customer account management, including negotiating contracts and agreements to maximise profit
• Operate as the lead point of contact for any and all matters specific to your accounts
• Build and maintain strong, lasting customer relationships
• Build and execute a retention and new business development strategy to grow and expand within new and existing cutomers including upselling and cross-selling
• Achieving revenue targets, proactively responding to inbound enquiries and self-generated leads based on a deep market and product understanding
• Accurately positioning ATx's products, solutions and services as a solution for the market and business challenges that meet the customers needs
• Report using all data sources, accurate forecasting and performance metrics to key internal and external stakeholders, highlighting revenue risks and opportunities
• Manage projects and engage in project management duties within customer relationships working to carry out and deliver customer goals while meeting company goals
• Coordinate with colleagues working on the same account to ensure consistent service
• Service multiple clients concurrently, meeting and exceeding deadlines
• Keep customer information/records up to date such as interactions, transactions, account plans and record on Salesforce
• Build a social media presence through social selling
• Liaise with colleagues to keep your knowledge of new and existing products, services and solutions up to date
• Proactively develop yourself, keep abreast of the changing landscape and have a personal development plan utilising the Sales Excellence competencies
• Keep up to date with current market conditions and competitors' products
• Attend key Informa and industry related competitor events
• Represent the brand as a champion leading from the front
• Work on projects across the business as and when required

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• LOYALTY ACQUISITION AND ACTIVATIONS
  • Contribute to crafting bespoke experiences for elite-tier members in hotels.
  • Collaborate with loyalty teams in designing compelling redemption offers.
  • Serve as the key point of contact for corporate office and loyalty champions to ensure best-in-class hotel recruitment, in-hotel member experience, program benefit compliance, reporting and overall participation in ACCOR Hotels Group’s loyalty and membership programs and initiatives.
  • Secure local partnerships that create value for members through existing airlines, financial partners & strategic experience partners, etc.
  • Drive hotel recruitment by working closely with Front Office and S&M teams and localising tools to manage and improve acquisition effectiveness.
  • Implementation of corporate loyalty marketing strategies at the hotel level.
  • Drive member benefits compliance through scheduled and ad-hoc audits, new benefits rollouts and identify training needs.
  • Guide colleagues to ensure loyalty-marketing actions are according to corporate/ brand standards and adopt best practices.
• PARTNERSHIP MANAGEMENT 
  • Solicit partnerships to pursue identified opportunities across various fields like financial institutions/banks, museums, complementary lifestyle brands, etc. To establish a preferred relationship with key partners that contributes to revenue and marketing objectives for the hotels. 
  • Negotiate for contractual terms with partners that benefit the complex
  • Plan and execute new deals and promotions that drive acquisition via external partners after careful consideration for each revenue stream’s seasonality 
  • Gather buy-in from partners for new revenue opportuities through building in established rapport with the network
  • Drive animation of regional partnership programs within hotels to maximise share of visibility in partner’s communication assets and drive incremental business to the hotels.
  • Research and compile market competitive intelligence and partner’s information to build short and long-term local partnership action plans.
• PROMOTION & EVENT MANAGEMENT 
  • Work closely with F&B & revenue teams to come up with effective and profitable membership activations and/or partner outreach 
  • Actively cross-sell need period to partners and leverage on loyalty marketing channels to promote relevant hotel products 
  • Co-ordinate and manage marketing project timeline for events and campaigns across hotels
  • Review and analyze weekly and monthly results to communicate performance trends and identify opportunities for optimisation. 
  • Participate in related sales & marketing meetings and share marketing action performance and insights and data as required.
• MARKETING PLANNING 
  • Participate in development and execution of marketing plan to identify potential partners to increase share of voice in the market and drive sales
  • Participate in development of marketing plan, A&P budget and marketing audits
  • Monitor forecast for all revenue streams to drive relevant marketing activations 
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other departments  
  • Maintain timely communication with Accor Offices and key partners that can generate leads and provide information
  • Coordinate communication between marketing and other departments to ensure awareness of loyalty and partnership campaigns 
• OTHER RESPONSIBILITIES
  • Comply with hotel and department policies and procedures at all times 
  • Assist with any other Sales & Marketing projects as requested 
  • To carry out other duties as and when assigned by the Management of the Hotel