Total 441 Director/C-Level job vacancies in d05 clementi new town hong leong garden pasir panjang

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

We are inviting candidates for the position of:

Digital Account Director

The Account Director is responsible for managing and maintaining client relationships, ensuring client satisfaction, overseeing the successful delivery of services, including publishing content to websites, and managing the operational aspects of the agency to ensure efficient and effective service delivery. This role specifically focuses on handling a major client within the agency and involves performing quarterly reviews and assessments. Effective internal communications across teams are required to ensure seamless collaboration and project execution. This position will be reporting to the Digital Platform Director.

Responsibilities:

· Develop and maintain strong, positive relationships with a major client, acting as a trusted advisor and point of contact for all account-related matters.

· Understand the major client's business objectives, challenges, and opportunities, and develop strategies to meet their needs effectively.

· Foster clear and open internal communications across teams to ensure a cohesive and collaborative approach to client projects and campaigns.

· Collaborate with internal teams, including creative, strategy, and project management, to ensure the successful execution of projects, campaigns, and the publishing of website content for the major client.

· Lead and oversee the development of account plans, proposals, and presentations specifically tailored for the major client, including website content strategies.

· Monitor and manage account budgets for the major client, ensuring that projects are delivered within budgetary constraints and according to the agreed-upon scope, including website publishing efforts.

· Oversee the operational aspects of the agency for the major client, including website content publishing, resource allocation, workflow management, and quality assurance, to ensure smooth and efficient service delivery.

· Perform quarterly reviews and assessments of the major client's account, identifying areas for improvement and implementing strategic adjustments as needed.

· Identify opportunities for operational and website content publishing improvement for the major client, implementing best practices to enhance the agency's overall performance.

· Provide leadership and mentorship to account management teams working with the major client, fostering a collaborative and productive work environment.

· Track and analyze key account metrics for the major client, providing regular reports to management and the major client on account performance and operational efficiency.

· Stay updated on industry trends and best practices, and incorporate relevant insights into client strategies, website content publishing, campaigns, and operational processes for the major client.

Requirements:

· Bachelor's degree in marketing, business, communications, or a related field.

· Proven experience (typically 7+ years) in a client-facing role within an agency or related industry, with a focus on managing client accounts and overseeing website content publishing for a major client.

· Strong understanding of marketing and advertising principles, as well as a solid grasp of digital marketing strategies, website publishing tools, and technologies.

· Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.

· Exceptional leadership and team management abilities, with a track record of successfully leading and motivating cross-functional teams.

· Strong analytical skills and the ability to interpret data and insights to make informed strategic, operational, and website content publishing decisions.

· Proven ability to multitask, prioritize, and manage time effectively in a fast-paced, deadline-driven environment.

· Demonstrated problem-solving skills and the ability to navigate complex client, operational, and website publishing situations effectively.

Requirements:

• Degree in Civil Engineering or its equivalent
• Minimum 15 years of relevant experience in the construction industry
• Independent, strong analytical and possess good interpersonal skills

Responsibilities:

• Oversee all project activities, including cost management, project schedule, staff development, site safety and security.
• Liaise with clients, consultants, sub-contractors etc
• Ensure the smooth completion of the project

• Provide guidance to National Electronic Health Record (NEHR) project team in ensuring that NEHR system complies with security policies (IM8) and the relevant legal and regulatory frameworks (such as PDPA or Cybersecurity Act) throughout the product lifecycle
• Perform adequate risk management, including identification, assessment and provide treatment of security risks associated with NEHR. Risk assessment has to be performed in accordance with IM8 Risk Management Methodology framework
• Provide guidance to vulnerability assessments, source code review and penetration tests of NEHR system so that remediation actions can be undertaken by NEHR project team within the agreed timelines
• Provide security consulting and advisory to NEHR project team
• Review RFP proposal compliance with security requirements
• Review architecture design developed by Enterprise/Solution/Security Architect
• Perform cybersecurity assurance activities across the different stages of SDLC
• Perform independent assessments of the technical security controls implemented within the projects/systems to determine the overall effectiveness of the controlsDegree in Computer Science, Information Systems, Engineering or equivalent
• At least 10 years of IT security experience in areas of security governance, risk management, application security design, security project management or security operation
• Strong risk management and risk articulation skills
• Professional security certification is preferable, such as CISSP, CISM, CISA or other similar security certifications
• Self-motivated with the ability to work independently and as a team member with minimal direction
• Strong interpersonal and stakeholder management skills
• Good written and communication skills

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

NUS Business School is seeking suitable candidates to lead the NUS BIZCareers Team. This role is pivotal in steering strategic initiatives, fostering global partnerships, and empowering career success for our students and alumni. From orchestrating comprehensive training programmes to forging impactful employer relationships, this position drives the vision of the NUS Business School as a premier global talent hub.

Strategic Leadership and Team Management:

• Represent the NUS BIZCareers Team to stakeholders, leading a diverse team towards achieving both local and global job placement goals and fostering a positive work culture
• Drive strategic planning aligned with the NUS Business School's vision as a global talent hub

Business Development | Employer Relations:

• Cultivate strategic hiring partnerships locally and globally, engaging companies and businesses for internships and placements

Training and Development for Careers:

• Develop and execute comprehensive career exploration programmes, workshops, and resources for students, alumni, and graduates seeking job opportunities locally and globally
• Collaborate with university departments to create impactful career planning resources

Career Coaching for Local and Global Opportunities:

• Provide leadership in career advising, guiding students and alumni toward job placements while ensuring satisfaction and success metrics are met

Collaboration with Stakeholders:

• Collaborate with programmes offices to ensure seamless integration of career services into the overall student experience
• Work closely with employers, industry associations, and community partners to stay informed about current job market trends and opportunities

Tracking and Reporting for Internships and Job Placements:

• Oversee accurate graduate employment data collection and reporting to the NUS Management and relevant stakeholders
• Collaborate with the Dean's Office to analyze satisfaction surveys, driving improvements in career services and activities
• Regularly assess the impact and effectiveness of career services programmes/events through surveys and feedback so as to make data-driven decisions and continuously improve the quality of career services

Additional Responsibilities:

• Manage office budget, streamline processes for global team efficiency, and implement effective data collection systems
• Develop initiatives aligned with the school's vision to facilitate local and global job placements
• Utilize extensive networks in banking and consulting industries for career opportunities

Qualifications

• Minimum 10 years of leadership experience with a focus on global job placement
• Proven track record in global business development, career coaching, and employment trends
• Strong communication, executive presence, and ability to engage stakeholders globally
• Strategic thinker adept at resolving complex issues in a fast-paced global environment
• Extensive global network and experience in facilitating international job placements preferred
• Resilient, resourceful, and able to thrive under pressure in global job placement contexts
• Willingness and comfortable with regional and international travel for business development

(Appointment job grade will commensurate with the selected candidate's experience)

Ranpak is a leading manufacturer of sustainable paper packaging and automation solutions for the efficient and effective cushioning and protection of products during shipment. Founded in 1972, Ranpak is a multinational organization, is publicly traded on the NYSE (NYSE: PACK) and has over 700 employees worldwide. With business growing strongly across the globe, a fantastic opportunity is now available to join our Asia Pacific Team as Director, Sales & Marketing APAC

Summary

The Director, Marketing & Sales APAC will be a key executive leading the marketing and sales functions in the APAC region and a member of the global senior leadership team. The incumbent must have a strong, dynamic leadership presence, demonstrated strategic thought leadership, and commercial management skills. He/she will be responsible for driving the marketing strategy and execution, as well as sales growth for Ranpak in the APAC region, through a team of marketing and sales professionals. He/she must operate within the Ranpak environment, including following policies and processes defined by the public company parent (NYSE: PACK). As a market-facing representative of Ranpak, the incumbent must lead and act with integrity, authenticity, transparency, and honesty.

Key Relationships

Reports to MD, APAC with Direct Reports:

· General Sales Manager, Southeast Asia

· General Sales Manager, APAC

· National Sales Manager, China

· Country Manager, South Korea

· Sales Manager, Japan

· Marketing Manager

· Marketing Executive

Essential Duties & Responsibilities

· Marketing Strategy: Develop both the high-level strategy and detailed execution plans associated with product marketing

· Strategic Direction: Deploy strategic thought leadership to guide the commercial direction of the APAC region

· Sales Leadership: Drive toward revenue and gross margin goals for the APAC region, and build foundations for future growth

· Customer Satisfaction: Ensure customer service excellence and quality control

· Reporting: Operate with full transparency and provide accurate sales forecasts

· Global Coordination: Develop productive relationships across regions to ensure global alignment

· Coaching: Mentor APAC sales and marketing professionals regarding development of customers and marketing strategies, etc.

Profile

· 10+ years of experience marketing and selling business solutions in APAC – protective packaging experience ideal

• An intimate understanding of the APAC markets and product needs, as well as a proven track record of delivering results is required. Demonstrated ability to understand market trends and competitive analysis as well as actions taken to capitalize on those trends. Must have strong business acumen, judgment, and risk assessment capabilities. Significant experience working with major multi-national clients and partners and exceeding aggressive sales goals.
• Operational know-how and ability to partner across functions to ensure clear communications and efficient processes

· Experience driving growth in a competitive marketplace

• Has achieved organic growth and sustainable, high-quality earnings. Evidence of successful initiatives that identified expansion opportunities and executed the vision to drive growth.

· Customer and market engagement

• Able to maintain direct, energetic and impactful engagement with customers, markets and industry stakeholder groups. Has a strong executive presence and is able to maintain long-term customer relationships that are strategic and structured. Has a natural tendency and instinct to create opportunities, relationships and positive results. An existing rolodex of large potential customers is ideal.

· Team Leadership

• Experience working extensively with distributed teams in the territory.
• Has a genuine passion and proven track record of developing talented people to meet the expanding needs of a business.

Note: Only shortlisted candidates will be contacted. Chosen candidates will be required to complete PI Assessments prior to interview.

As a SCH Corporate Communication Director, you will be responsible for planning, implementing, and evaluating strategies to increase awareness, engagement, and donations for our organization. You will work closely with the Executive Director, the Council of Governors, relevant Committee Member and other staff members to develop and execute communication and fundraising campaigns that align with our mission and vision. You will also oversee the management of our website, social media, email marketing, and media relations.

Some of your main duties will include:

- Conducting research on potential donors, grant opportunities, and best practices in non-profit communication and fundraising.

- Writing (annual report, web content, social medica content) and submitting grant proposals, press releases, brochures, and other communication materials.

- Oversee residents’ newsletter.

- Creating and managing online fundraising platforms and events, such as crowdfunding campaigns, webinars, and auctions.

- Developing and maintaining relationships with donors, sponsors, partners, media outlets, and community stakeholders.

- Monitoring and reporting on the performance and impact of communication and fundraising activities.

- Supervising and mentoring communication and fundraising staff and volunteers.

- Ensure all communication material are in full compliance with SCH Communications Policy.

- Manages staff who are responsible for Governance, HR, Programmes and Volunteer Management.

To be successful in this role, you should have:

- A bachelor's degree in communication, marketing, public relations, or a related field.

- At least 3 years of experience in communication and fundraising for a non-profit organization.

- Excellent written and verbal communication skills in English.

- Proficiency in Microsoft Office, WordPress, Mailchimp, Google Analytics, and other relevant software tools.

- Creativity, initiative, and problem-solving skills.

- A passion for our cause and a commitment to our values.

*Posiotn is open for full-time or part-time candidates.

OUR COMPANY

We, at RegASK are a high growth global RegTech company leveraging technology and global network of experts to revolutionize regulatory intelligence, serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). RegASK team is highly diverse with more than 10 nationalities across 3 continents, we are entrepreneurial and very agile, enjoying the benefits of working across industries and across the globe.

We are currently recruiting highly motivated talents to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, finding solutions, discovering and implementing new ideas to deliver better health.

THE POSITION

Title:

Chief Operating Officer (COO)

As the COO, you will play a pivotal role in driving operational excellence, scalability, and efficiency across the organization. This individual will collaborate closely with cross-functional teams to streamline processes, enhance productivity, and contribute to the overall success of RegASK. The ideal candidate is a strategic thinker, possesses strong leadership skills, and has a proven track record of optimizing operations in a fast-paced SaaS / Tech-enabled environment. This is a transversal role which includes revenue operations and content operations. You will be working closely with our CEO, Chief Product & Technology Officer and Head of Finance.

Key Responsibilities:

1. Operational Strategy:

· Develop and implement a comprehensive operational strategy aligned with the company's goals and objectives.

· Drive initiatives to optimize processes, reduce costs, and improve overall operational efficiency.

· Develop and implement operational strategies aligned with organizational goals and objectives.

2. Revenue operations:

· Collaborate closely with sales, marketing, and customer success teams to ensure alignment of revenue goals. Act as a bridge between departments, facilitating communication and addressing operational challenges.

· Revenue strategy:

o Work in collaboration to develop and implement a comprehensive revenue operations strategy aligned with the company growth subjective.

o Collaborate with sales, marketing, and customer success teams to optimize revenue generation processes.

· Sales process optimization:

o Analyze and optimize the end-to-end sales process to improve efficiency and accelerate deal cycles.

o Implement tools and technologies to enhance sales productivity and performance.

· Forecasting & Budgeting:

o Collaborate with finance to develop accurate revenue forecasts and budgets.

o Monitor performance against targets and implement corrective measures as needed.

3. Team Leadership:

· Lead, mentor, and inspire a high-performing operations team.

· Foster a culture of collaboration, innovation, and continuous improvement.

· Establish clear performance metrics and goals for the operations team, ensuring alignment with company objectives.

4. Process Optimization:

· Identify and implement process improvements across various departments to enhance workflow and efficiency.

· Work closely with department heads to analyze current processes and recommend enhancements to drive scalability.

· Implement best practices and standards for operational excellence.

· Identify and pursue opportunities for process improvement and cost optimization.

· Ensure seamless coordination and alignment of operational activities with overall business objectives.

5. Data Analysis:

· Utilize data-driven insights to make informed decisions and drive operational improvements.

· Implement key performance indicators (KPIs) to measure and track the success of operational initiatives

6. Risk Management:

· Identify and mitigate operational risks that may impact the business and develop strategies to mitigate them.

· Develop and implement contingency plans for critical operational functions.

Requirements:

· Bachelor's degree in Business Administration, Operations Management, or a related field.

· 10 years of experience in senior operations role, within a SaaS or technology driven company.

· Familiarity with Technical and software proficiency

· Tech tools relevant to this position

· Strong leaderships and team management skills.

· Excellent analytical and problem-solving abilities.

· Effective communication and interpersonal skills.

· Project management and organisational skills

· Experience with Series A and Board participation will be an added advantage.

· Strategic thinking & Cross functional skills

· Knowledge of LifeScience / Software industry is a plus

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our COO, please submit your resume for consideration.

Please include, COO application on the subject line.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

Job Description:

• As head of the company, he is responsible for achieving sales target, working closely with functional department heads and executives to maximize company's profits.
• To develop company’s mid to long term strategy to achieve the stakeholder’s investment interest and progress.
• Responsible for working closely with higher headquarters to implement contextual development plans to the local environment.
• Report and commit business plans to higher headquarters supported with detailed analysis and evaluation to achieve stakeholders’ expectation.
• Oversee the company's financial performance, investments & other business ventures.
• Develop expansion plan to maximize market shares.
• Approval & evaluation of employee implementation plans and administration of promotion & demotion systems.

Job Requirements:

• Excellent communication skills including proven ability to effectively convey information and ideas clearly in both written and verbal means to top management, internal & external stakeholders, and international staff of all levels.
• Basic understanding on Accountings, Legal matters, M&A, and knowledge on Electrical & Electronics Retail business.
• Possess strong interpersonal skills with demonstrated ability to build rapport and maintain good relationship with top managements, managers, subordinates and local/oversea counterparts.
• Challenging, open minded, sensitive and able to work in multicultural environment.
• Possess problem-solving and analytics skills with demonstrated ability to identify and define problems, verify cause of the problem and develop feasible solutions to resolve the problems identified in a fast moving industry.
• Fluent in Japanese as the role is needed to communicate with Japan HQ and Japanese stakeholders frequently.

JOB DESCRIPTION

The Science and Engineering Research (SER) Directorate is looking to hire a resourceful and motivated individual, who is passionate about supporting the delivery of impactful outcomes through Science and Technology, under the Research, Innovation and Enterprise (RIE) 2025 plan. The SER Directorate is the nexus of policy, corporate reporting and economic analysis to ensure that SERC delivers on its strategic thrusts of value-creation and socioeconomic impact to Singapore. You will work closely with key stakeholders internally and externally to achieve the outcomes of various programmes, and develop a deep understanding of R&D policies and their wider impact on the research ecosystem in Singapore. You will acquire skills in interpreting data to develop policies, as well as develop deeper organisational awareness. The ability to be agile and thrive in a changing work environment is a must!

As an officer in RPP/A&O, your key areas of work would include the following:

Resource and Performance Monitoring

1. Support Science and Engineering Research Council (SERC) senior management in the governance and allocation of resources;

2. Synthesise data and develop recommendations to support executive decision making;

3. Support the review and improvement of SERC strategy, operations and processes, including the improvement of SERC investments and activities;

4. Develop specific measures of success with relevant experts;

5. Conduct financial modelling and monitor budgets for SERC entities;

6. Analyse and track performance of SERC entities in response to overall strategies.

Corporate Planning

7. Support SERC senior management in key meeting platforms and monitor strategic and management issues across SERC;

8. Organise events for SERC management for business reviews, and charting of strategic directions for SERC entities.

Job Requirements

9. Relevant working experience in the public sector, strategic and/or corporate planning would be an advantage

10. Bachelor's degree or equivalent qualification, preferably in Science, Technology, Engineering, Mathematics (STEM), or Business.

11. Ability to translate concepts into implementation plans

12. Excellent communication (verbal and written) and interpersonal skills

13. Proficient in Microsoft Office (Powerpoint, Word, Excel and Power BI or equivalent)

14. Strong strategic and analytical thinking skills

15. Resourceful and motivated

16. Pro-active, quality conscious, attentive to detail and result-oriented

17. High learning agility and adaptability

18. Able to work independently and in a team to deliver results under tight timelines

The Science and Engineering Research (SER) Directorate is looking to hire a resourceful and motivated individual, who is passionate about supporting the delivery of impactful outcomes through Science and Technology, under the Research, Innovation and Enterprise (RIE) 2025 plan. The Strategic Planning unit is the nexus of policy, corporate reporting and economic analysis to ensure that SERC delivers on its strategic thrusts of value-creation and socioeconomic impact to Singapore. You will work closely with key stakeholders internally and externally to achieve the outcomes of various programmes, and develop a deep understanding of R&D policies and their wider impact on the research ecosystem in Singapore. You will acquire skills in interpreting data to develop policies, as well as develop deeper organisational awareness. The ability to be agile and thrive in a changing work environment is a must!

As a Senior Manager/Manager of Strategic Planning, your key areas of work would include the following:

Resource and Performance Monitoring

1. Support Science and Engineering Research Council (SERC)'s senior management in the governance and allocation of resources;

2. Synthesise data and develop recommendations to support executive decision making;

3. Support the constant review and improvement of SERC's strategy, operations and processes, including the improvement of SERC's investments and activities;

4. Develop specific measures of success with relevant experts;

5. Conduct financial modelling and monitor budgets for SERC entities;

6. Analyse and track performance of SERC entities in response to overall strategies.

Corporate Planning

7. Support SERC's senior management in key meeting platforms and monitor strategic and management issues across SERC;

8. Organise events for SERC's management for business reviews, and charting of strategic directions for SERC entities.

Job Requirements

9. Relevant working experience in the public sector, strategic and/or corporate planning would be an advantage

10. Ability to translate concepts into implementation plans

11. Excellent communication (verbal and written) and interpersonal skills

12. Proficient in Microsoft Office (Powerpoint, Words, Excel and Power BI or equivalent)

13. Strong strategic and analytical thinking skills

14. Resourceful and motivated

15. Pro-active, quality conscious, attentive to details and result-oriented

16. High learning agility and adaptability

17. Able to work independently and in a team to deliver results under tight timelines

Hitachi Asia Ltd., a subsidiary of Hitachi, Ltd., serves as the regional headquarters for seven countries across Southeast Asia (Indonesia, Malaysia, Myanmar, Philippines, Singapore, Thailand and Vietnam).We are constantly increasing our presence through our forays in information & telecommunication systems, power systems, social infrastructure & industrial systems, electronic systems and equipment, construction machinery, high functional materials and components, automotive systems and home appliances, among many more. Our commitment to excellence drives us to continually expand our presence in the region.

Key Job Duties:

To lead Social implementation of digital solutions that make full use of AI technology. Through collaboration with academia, grasp the latest AI technology trends and disseminate them internally.

1) Industry Awareness and External Network
Scout and standardize market research methods to identify innovative industry trends, disruptors, and new market spaces for emerging or new market opportunities.

2) Innovation Strategy, Pipeline and Roadmap
Champion an innovation stream within the innovation road map, ensuring the right resources are in place to execute on the strategy.

3) Win Research Funding
Contribute to developing business cases for research funding to quantify current costs, justify project investment, and identify the return on investment.

4)Research
Develop and/or deliver a plan for significant aspects of a research program with guidance from senior colleagues.

5) Product and Solution Development
Ability to conceptualize solutions, conduct research and development on leading practices, an innovative individual, working with both internal and customer teams. Analyze and evaluate the feasibility and relevance of proposed complex products and services - and develop and amend as necessary with guidance from senior colleagues. May also be responsible for supervising activities performed by a product development or specialist team.

6) Information and Business Advice
Provide specialist advice on the interpretation and application of policies and procedures, resolving complex or contentious queries and issues and enabling others to take appropriate actions.

7) Knowledge Management
Develop policies and processes, create best practices, set up case studies, and deliver internal knowledge-sharing sessions to capture, and share knowledge on project/program outcomes and innovative practices in a particular area of expertise to share knowledge among colleagues and to support the practice.

Qualifications:

• Master degree preferably in Engineering, Computer Science, Statistics, Economics, Mathematics or related quantitative field.
• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• 3 or more years of relevant of work experience in hands on data science, Data/ ML engineering.
• Develop and implement techniques and analytics applications to transform raw data into meaningful information using data-oriented programming languages and visualisation software.
• Apply data mining, data modelling, natural language processing, and machine learning to extract and analyse information from large structured and unstructured datasets.
• Visualise, interpret, and report data findings and may create dynamic data reports.
• Excellent written and oral communication skills in English.

Job Description:

• Accountable for all administrative operations and matters such as Accounts, Human Resources, IT, Material Control, Purchasing, and Security.
• Work closely with the Managing Director in Singapore and the management of HQ in Japan to formulate objectives.
• Take the initiative and propose effective solutions to accomplish the company’s strategic goals.
• Provide regular and ad-hoc analysis and research to the Managing Director for important strategic decisions.
• Establish the budget, forecast, and monitor the cost. Engage and be responsible for monthly financial reporting.
• Develop and implement HR infrastructure and systems, ensuring alignment with business objectives and local regulation.
• Ensure seamless integration with digital platform to improve the process.
• Manage the procurement process and the material control.

Requirements:

• Degree in Business Management or any equivalent
• Minimum 10 years of experience
• Japanese language is required for both verbal and written

Interested candidates, please send in your resume stating current and expected salaries to us.

*** We regret that only shortlisted candidate will be notified ***

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now looking for a Campaigns Director/Senior Manager (Lead Generation), to be part of this exciting growth story.

Responsibilities

• Strategise and create multi-channel marketing plans to deliver on lead generation campaigns for various client accounts. Channels include farming and email/Whatsapp marketing to existing bases, paid advertising, community marketing, events and partnerships, telesales, offline promoters, etc.
• Brief, project manage, and oversee the quality of work from a team of performance specialists, CRM specialists, data processing specialists, copywriters and designers, to deliver on campaigns. If needed, source for suppliers/freelancers and onboard them.
• Forecast budget/CPL and timelines for campaigns.
• Constantly monitor performance across multiple campaigns, and be agile in moving resources across campaigns or changing creatives/channels as needed, understanding drop-out points throughout the journey and troubleshoot accordingly, ultimately ensuring all deliverables are submitted on time and spend is within budget.
• Drive more sophistication in source attribution and performance measurement.
• Understand our target audiences’ behaviours, as well as analyse and segment our existing base, to improve new user acquisition and cross-sell.
• Continually find ways to optimise campaigns and maximise margins.
• Build long-term strategies for user acquisition while managing short-term fulfilment.
• Interact directly with clients for day-to-day operations, building positive relationships with them to facilitate renewal or other business opportunities.
• Responsible for timely billing of clients.
• Be the subject matter expert for omnichannel lead generation campaigns, advising on best practice, feasibility, pricing/CPL, as well as timeline and budget needed for new campaigns/clients.
  

Requirements

• Minimum 8 years’ experience in user acquisition marketing, either with B2C brands or with agencies
• Minimum 2 years’ experience in people management
• Proven experience in managing successful B2C demand generation programmes
• Hands-on experience in CRM/lifecycle marketing and/or performance marketing is a big plus
• Working knowledge of Hubspot and GA4
• Excellent time management and project management; able to multitask and handle multiple campaigns at the same time
• Agile when solving a range of implementation or operational issues
• Good interpersonal skills to deal with different types of clients, internal colleagues and stakeholders
• Meticulous and detail-oriented
• Proficient in written and spoken English
  

Benefits

• What we offerRobust compensation package: Base-plus-commissions
• Bonus plans based on individual, team and/or campaign performances
• Comprehensive ongoing training and professional development career path programs
• Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals
  

We are seeking an experienced CRM Director to oversee our marketing technology stack and customer lifecycle marketing. The ideal candidate will have a strong background in CRM systems, specifically Hubspot, and will be responsible for driving customer engagement, retention, and growth.

Key Responsibilities

1. Strategic Planning and Implementation

• Lead CRM strategy development and execution, aligning with company objectives and KPIs.
• Own the CRM roadmap and manage prioritization and resource allocation.

2. Martech Stack Management

• Oversee the entire HubSpot infrastructure, including data management, segmentation, and integrations with other systems.
• Evaluate new technologies and add-on applications to improve and optimize marketing performance.

3. Lifecycle Marketing

• Develop and execute customer lifecycle marketing campaigns to drive engagement, reduce churn, and increase customer lifetime value.
• Use analytics to monitor customer journeys and optimize at various touchpoints.

4. Leadership and Collaboration

• Lead and manage the CRM team, ensuring effective collaboration across marketing, sales, and customer success.
• Collaborate with cross-functional departments to align CRM strategies and activities.

5. Reporting and Analytics

• Track and report on CRM metrics, providing actionable insights.
• Make data-driven decisions to enhance customer engagement and improve ROI.

6. Budget Management

• Oversee the CRM budget, ensuring maximum ROI.

7. Compliance and Data Management

• Ensure all CRM activities comply with industry regulations and data protection laws.

Qualifications

• Minimum of 5 years of experience in a CRM leadership role.
• Extensive experience with HubSpot or similar CRM platforms.
• Strong understanding of customer lifecycle marketing.
• Proficiency in data analytics and performance metrics.
• Excellent leadership and communication skills.
• Certified in HubSpot CRM is a plus.

Role

• Lead and manage global accounts
• Mentor and guide a team of Brand Managers & Brand Executives
• Key performance will be linked to the candidate’s ability to retain relationships with existing clients and extend the agencies scope through these relationships
• Day-to-day project management across all accounts, from conceptualisation through to production and submission
• Manage project budgets and be accountable for achieving profit margins on all group accounts
• Oversee resourcing and capacity management of design/creative teams

Key Responsibilities

Operations and Business

• Risk management of projects in execution and delivery phases
• Manage profitability of project costs against resource utilisation, able to provide solutions when required
• Responsible for P&L - sustaining account growth, diversification and profitability
• Constantly and creatively looking for opportunities to grow the business

Client Management

• Pro-active client development - drive business conversations to expand business/relationships and anticipate potential strategic & business issues and challenges
• Establish strong partnership connections with mid to senior clients as go to senior person for solutions and platform for transparency in raising off record ad hoc issues

Strategy

• Gatekeeper for strategic input, ensuring work and creative briefs align with client objectives
• Foresee and solve strategic problems and challenges for clients
• Act as an escalation point for the team in resolving issues. Supports the team in confidently navigating through problems
• In-depth understanding of industry trends and their impact on client and company’s businesses

Creative

• Partner to the creative team, collaborate confidently, responsible for pushing and selling the best creative solution and quality of work to solve the clients business problem
• Cognisant of recent award winning works/industry best practices especially relevant to the client industry

Digital

• In depth understanding of platforms - latest digital and social platforms, channels and format
• Know when to engage with specialists on client briefs and/or value-adding to the creative product
• Good understanding of building digital and social-leaning SOWs

People Management

• Lead effective cross functional interaction and create a conducive environment/culture for the team and client
• Supervise, train and manage performance of team members
• Provide clear and nurturing feedback to reporting team

Knowledge & Experience Required

• At least 7 years relevant experience with a sound knowledge of print, digital and content production processes
• Leadership experience in managing an account servicing team
• Sound financial planning and budget management experience

Skills Required

• Excellent communication skills
• Excellent relationship management and presentation skills
• The ability to multi-task and provide holistic leadership support across a range of clients

Attributes

• Team player with a ‘hands-on’ approach
• Responsible, with a ‘Can do’, willing and positive attitude to be a support system for our clients
• Ability to work under tight deadlines with multiple projects
• An ability to prioritise workload as well as an ability to pre-empt, identify and respond to problems
• Reliability, i.e. resilience, confidence, tenacity and maturity
• Personal, enthusiastic and committed – capable of gaining trust and respect from colleagues
• Experience working across the tourism, travel, luxury and/or automotive industry, an advantage

OVERVIEW OF THE ROLE

As a Brand Director, you will be responsible for making sure that our brands win with consumers, retailers and in the market to grow sales, share and equity. We win with consumers' preferences in each of the following areas:

1. When they learn about our product

2. When they choose to buy the product

3. When they use the product at home

We are looking for the world's best brand builders who follow one simple concept: "Consumer is boss"

Working in Brand Management at Procter & Gamble means you are a total business owner, maintaining a holistic leadership responsibility on brands. We need someone who is dedicated and who can guide the vision and strategy behind a brand(s) by developing marketing plans and driving innovation. Our Brand Leaders work regularly across multi-disciplinary partners to identify consumer, shopper, and customer insights and execute marketing tactics that will continue to grow your brand profitably.

Together, we'll continue to create leading brand experiences and make a difference for nearly 5 billion consumers every single day.

WHAT SUCCESS LOOKS LIKE

As a Brand Director, you will have opportunity to work on creating winning strategies for brands, driving the business results. You will lead multi-disciplinary teams (including Sales, Finance, Product Supply, Advertising, and Media Agencies) to collaborate and develop top winning strategies for success.

You will lead a mix of Marketing and Brand Management projects enabling you to show the breadth and depth of your strategic and integrative thinking. As a Brand Leader you own taking insights from

the data, to set the direction for brand growth.

RESPONSIBILITIES

• Brand equity development
• Business driver delivery
• Consumer understanding
• Data analytics
• Developing partnerships
• Financial management
• Opportunity identification & innovation
• Coaching and training the organization

QUALIFICATIONS

• MBA or Degree qualified with a relevant major (Business Administration, Advertising, Marketing, Digital Marketing, Communication)
• At least 10 years of prior experience in the following areas: Brand Management, brand equity development, business driver delivery, financial management, and opportunity identification & innovation
• At least 5 years' experience in FMCG industry
• Has P&L experience on running a large (>$200-250 million) business
• Must have prior work experience in Beauty care
• Should have worked across multiple APAC Markets
• Must have experience managing design and media agencies
• Excellent forward-thinking, strategic and courageous leadership skills

ABOUT US

We produce globally recognized brands and we grow the best business leaders in the industry. With a portfolio of trusted brands as diverse as ours, it is paramount our leaders are able to lead with courage the vast array of brands, categories and functions. We serve consumers around the world with one of the strongest portfolios of trusted, quality, leadership brands, including Always®, Ariel®, Gillette®, Head & Shoulders®, Herbal Essences®, Oral-B®, Pampers®, Pantene®, Tampax® and more. Our community includes operations in approximately 70 countries worldwide.

Visit http://www.pg.com to know more.

Our consumers are diverse and our talents - internally - mirror this diversity to best serve it. That is why we’re committed to building a winning culture based on Inclusion and our ideal candidate is passionate about the same principle: you will join our daily effort of being “in touch” so we craft brands and products to improve the lives of the world’s consumers now and in the future. We want you to inspire us with your unrivaled ideas.

We are committed to providing equal opportunities in employment. We do not discriminate against individuals on the basis of race, color, gender, age, national origin, religion, sexual orientation, gender identity or expression, marital status, citizenship, disability, veteran status, HIV/AIDS status, or any other legally protected factor.

J&J Vision, is a worldwide company with operations in the United States, Japan, Latin America, Asia-Pacific and Europe/Middle East/Africa regions. Research, innovation, and new-product development are the focus of our organization for contact lenses and intraocular lenses. Since we introduced soft disposable contact lenses in 1988, no other manufacturer has matched the bold expansion of our wide-ranging ACUVUE® family of products. Our associates around the world are committed to growing the ACUVUE® and TECNIS® brands by driving breakthrough scientific innovation to address unmet needs and reimagining health.

We strive to create a world where all people enjoy peak sight for a lifetime filled with wonder and wow, meaningful connections, and thrilling adventures.

We are a partner for the entire eye health journey: from prevention to diagnosis, treatment, and recovery. We offer a spectrum of contact lenses, intraocular lenses, and more. With a pioneering spirit, we are harnessing the power of data, artificial intelligence (AI) and interconnected technology to provide personalized and accessible solutions.

The Opportunity
As the Director Medical Affairs APAC, J&J Vision, your role will be to direct the operational function of medical affairs in the region to achieve key regional and organizational objectives. You will represent the regional voice of medical affairs and direct medical strategy aligned to commercial objectives. A key part of your role will be to support regional product launches and in-market products through KOL engagement, advisory boards, and execution of evidence generation and data dissemination strategies including post-market studies, scientific podium and publications, independent medical educational events. You will also work with Medical Safety and other cross-functional partners to support safe and effective product use and ensure compliance with company policies and procedures. We look forward to you bringing your leadership capabilities to lead the APAC Medical Affairs team and serve as a member of the J&J Vision APAC Leadership Team.

Responsibilities

• Directs the regional operational function of medical affairs aligned to regional business and evidence generation/dissemination strategies
• Provides strategic feedback into post-market research study protocols for specific projects promoting company message and value
• Engages KOLs regionally through Ad Boards, conferences, other venues aligned with regional KOL management and development strategies
• Serves as member of the APAC Leadership Team, driving clinical/medical perspective into strategic dialogue
• Supports regional product launches and training as well as implementation of the Post-Market Safety Surveillance Program in collaboration with the Medical Safety organization
• Builds Medical Affairs capability in region and implements plans for continuous improvement to create an environment that encourages and recognizes creativity, innovation, teamwork, risk taking and empowerment
• Ensures collaborative working relationship between Medical Affairs and internal collaborators to deliver timely and expert support for product launches and in-market products

QUALIFICATIONS

• Fluent in English language
• Bachelor’s degree in scientific discipline required. Advanced degree, including O.D., M.D., or equivalent preferred
• A minimum of 10 years’ experience in ophthalmology or relevant related field required. At least 3-5 years of industry experience in R&D, Clinical/Medical Affairs and/or Professional Education required
• Ability to work in a fast-paced innovative environment
• 2+ years direct people leadership and people development experience
• Exposure with APAC markets preferred
• Demonstrated ability to build collaborative relationships cross-functionally with key internal and external partners and stakeholders
• Very strong and demonstrable communication and influencing skills that can impact at a Regional and Global level
• Demonstrated ability to develop and maintain strong relationships with KOL’s/experts in the field
• Excellent knowledge of Ophthalmology/Optometry
• In-depth knowledge and hands-on experience of post-market clinical studies to support in-market products
• Good knowledge of study execution, pharmacovigilance
• Sound knowledge of study publication processes and publications
• Strong understanding and application of regulatory guidance and compliance
• Highly customer and marketplace focused with a Big Picture orientation
• Ability to work effectively in a matrixed environment
• Up to 30% travel within the region

Job Description

· Discharge the duties of a Workplace Safety and Health Officer (WSHO) in accordance to the Workplace Safety and Health (WSH) Act and the WSH (WSHO) Regulations.

· Develop/implement WSH management system and risk management plans pertaining to the research and general activities in the workplace.

· Develop/implement programmes to steer WSH culture, habits and norms of the organisation.

· Develop WSH training programmes and conduct safety trainings.

· Provide advice to Management with respect to changes in the Acts, Regulations, Codes of Practice and Standards, and make recommendations on any aspects of workplace safety & health and environment protection matters.

· Carry out WSH inspections and evaluate WSH non-compliance, unsafe work conditions and practices to identify WSH performance gaps.

· Facilitate the management of risk in the workplace, recommend, implement actions and review effectiveness of measures to improve WSH performance and control risks.

· Implement emergency preparedness and response plans and communicate plans to stakeholders.

· Conduct incidents investigations and make recommendations to address root cause of incidents.

· Act as the secretariat and facilitate the operations of the WSH committee.

· Work closely with cross-functional teams to integrate safety measures into operations and collaborate with external agencies when necessary.

Job Requirement

· Bachelor's Degree in Science, Engineering, Occupational Safety and Health, or related fields

· At least 7 years of proven experience in a similar WSH role.

· MOM registered Workplace Safety and Health Officer

· Extensive knowledge of Singapore's and International WSH Standards and Regulation.

· SCDF registered Fire Safety Manager, MOH certified Biosafety Coordinator will have an added advantage

· Self-driven, meticulous, analytical mindset with strong ability to multi-task

· Possess strong organisational and interpersonal skills

· Excellent oral and written communication skills

Job Description:

As a Project Director in the oil and gas industry, you will oversee the planning, execution, and completion of complex projects within the sector. You will be responsible for managing all aspects of project delivery, including budgeting, scheduling, resource allocation, risk management, and stakeholder communication. Your role will involve leading multidisciplinary teams, collaborating with clients and partners, and ensuring compliance with regulatory requirements and industry standards. You will play a key role in driving project success, delivering value to stakeholders, and achieving business objectives.

Key Responsibilities:

1. Provide strategic leadership and direction for oil and gas projects, ensuring alignment with organizational goals, client expectations, and industry best practices.
2. Lead project planning activities, including scope definition, budget estimation, scheduling, and resource allocation, to establish clear project objectives and deliverables.
3. Develop and maintain project execution plans, risk management strategies, and quality assurance programs to ensure project success and mitigate potential risks.
4. Establish and maintain effective communication channels with project stakeholders, including clients, contractors, regulatory authorities, and internal teams, to facilitate collaboration and resolve issues.
5. Monitor project progress, performance metrics, and key milestones, and take proactive measures to address deviations from plan and optimize project outcomes.
6. Manage project budgets, expenditures, and financial performance, ensuring cost control measures are implemented and financial targets are met.
7. Lead procurement activities, including vendor selection, contract negotiation, and supplier management, to secure necessary resources and services for project execution.
8. Oversee health, safety, and environmental (HSE) compliance on project sites, ensuring adherence to regulatory requirements, industry standards, and company policies.
9. Foster a culture of teamwork, accountability, and continuous improvement within project teams, promoting collaboration, innovation, and knowledge sharing.
10. Provide regular project updates, status reports, and performance reviews to senior management and stakeholders, highlighting achievements, challenges, and recommendations for improvement.

Requirements:

1. Bachelor's degree in Engineering, Business Administration, or related field. A Master's degree or professional certification (e.g., PMP) is preferred.
2. Proven experience (15+ years) in project management, with a focus on oil and gas projects, including upstream, midstream, and downstream operations.
3. Strong understanding of the oil and gas industry, including technical, regulatory, and commercial aspects, and familiarity with industry standards and best practices.
4. Demonstrated leadership abilities, with a track record of successfully managing large-scale, complex projects from initiation to completion.
5. Excellent project management skills, including budgeting, scheduling, risk management, and stakeholder engagement, with a focus on delivering results on time and within budget.
6. Effective communication and interpersonal skills, with the ability to build relationships, influence stakeholders, and resolve conflicts in a dynamic project environment.
7. Strong analytical and problem-solving abilities, with the capacity to analyze complex issues, identify solutions, and make data-driven decisions.
8. Experience working in multicultural and multidisciplinary teams, with the ability to lead, motivate, and inspire diverse teams to achieve project objectives.
9. Knowledge of project management tools and software, such as Microsoft Project, Primavera P6, or equivalent, for planning, scheduling, and tracking project progress.
10. Willingness to travel to project sites, both domestic and international, as required, and work in challenging and remote environments typical of the oil and gas industry.

This job description outlines the key responsibilities and requirements for the role of Project Director in the oil and gas industry. Candidates who possess the necessary qualifications, experience, and skills will play a critical role in driving the success of oil and gas projects, delivering value to stakeholders, and achieving organizational objectives.

Roles & Responsibilities

Job Responsibilities:

· Overall management of Singapore Company as a whole.

· Ensure smooth and efficient day-to-day logistics operations.

· Review periodic reports on all logistics related transactions and presents monthly operations and financial performance report to Japan Headquarter

· Oversee financial operations, including budgeting, forecasting, and financial reporting.

· Develop and maintain good relationship with key accounts, key contacts and critical personal at various client organisations.

· In-depth knowledge of logistics operations, industry regulations, and best practices.

· Directing the workflow, distribution and training of employees.

· Direct and control the work and resources of the company and ensure the recruitment and retention of the required numbers and types of well-motivated, trained and developed staff to ensure that it achieves its mission and objective.

Job Requirements:

· Minimum 10 years of working experience preferably in the logistics supply chain management focusing on the aspects of business development globally

· Minimum Bachelor’s degree in Logistics, or a related field

· Excellent leadership with good organizational and interpersonal skills

· Strong communication and presentation skills in Japanese and English as required during meetings in Japan HQ as well as other subsidiaries

· Independent, resilient and able to handle high pressure situations

· Overseas travel will be required.

· Establish key performance indicators (KPIs) and monitor the company’s performance.

JOB DESCRIPTION
This position is responsible for developing a potential pipeline of real estate to meet A*STAR's future space needs.

KEY ACCOUNTABILITIES
Strategic Planning & Supply Pipeline Development
Formulates a pipeline of real estate options to support A*STAR?s future space needs in the area of Biosafety Level 2/Chemistry labs, Data Centers and Manufacturing Labs, taking into consideration future of work space and emerging industry sectors, with emphasis on sustainability. This includes liaison with real estate companies/consultancy firms and research performers in Singapore to understand space availability over a time horizon of 5-10 years.

Supply Matching and Stakeholders Management
Collaborates with stakeholders, including end-users, facility teams and research planning departments to match space demands to A*STAR prevailing leased space or explore alternatives, to enable timely execution of research activities. This entails having a good understanding of the infrastructure specifications and configuration of each space and its ability to meet the intended requirements and operations, including regulatory compliance.

Tenancy management
Coordinates, negotiates and establishes or renews tenancy for A*STAR spaces, considering various factors, such as terms and conditions offered and overall cost competitiveness. Serves as contract manager for various A*STAR tenancies.

REQUIREMENTS

· Background in Civil Engineering, being a Registered Professional Engineer, with minimum 5 to 8 years relevant experience in the real estate consultancy/marketing. Experience in managing R&D space planning would be advantageous.

· Possess good leadership skills in leading multi-disciplinary teams

· Confident to communicate at all levels and able to think creatively and apply strategic thinking to tasks.

· Able to work under pressure and adapt to changes within a fast-paced environment.

JJIM aims to cultivate industry-leading capabilities that enhances competitiveness, aligned with HCP needs, and ultimately deliver improved outcomes for patients.

Under this umbrella, the CX& CD CoE aims JJIM to be the preferred partner for HCPs. The vision of this CoE is to deliver industry-leading, data-driven engagement with HCPs that is personalised, orchestrated and seamless across channels. Integrating Content Strategy and Operations closely with Digital Asset Management best practice is a key enabler. The seamless content management ensures omnichannel content delivery readiness with the highest speed and precision.

Tasked with the role of embedding best practices of digital asset management and workflow in our content operations, this position will have a significant opportunity to directly drive enterprise growth and efficiency.

*Please note that the role will require 20% travel due to the regional portfolio.*

Key Responsibilities

Key responsibilities and duties comprise developing, maintaining and implementing a best-practice DAM strategy, governing regular tasks such as the ingestion, tagging and cataloguing of digital assets, building, managing, and governing metadata standards, taxonomies, and naming conventions, and providing continuous evaluation and optimisation of the digital asset lifecycle processes with regional governance.

1. Regional business ownership of Digital Asset Management and Content Authoring

o Ensures readiness of digital asset management, especially on claims, components, and modular library

o Implementation of best practices with clear roadmap.

2. Oversight of taxonomy and tagging in APAC

o Maintain oversight on taxonomy across the region, manage change requests (to established taxonomy) and ensure an ongoing level of visibility and consistency across the markets.

o Devise regional governance framework and embeds modern technology solutions for tagging and taxonomy.

3. Ownership of regional content operations measurement

o Drive teams to achieve target metrics on re-use, workflow optimization.

4. Agency governance

o Should be able govern and embed JJIM best practices of content management with content agencies.

5. Ownership of Regional brand portal

o Consolidate market content libraries into a brand portal which allows countries to access and share content across Asia Pacific (and ultimately across regions).

o Build and manage the configuration of the regional brand portal, including capability building within the markets.

6. Support adoption and local Content Asset Managers in markets:

o Should be able to liaison with brand teams and implement adoption of new ways of content assembly, especially with claims, components, and modular content.

o Manage community of content leads and CAMs and provide guidance, hyper care, and best practices.

7. Process Implementation:

o Ensures optimized workflow is followed in markets and regionally with clear adoption plan. Ongoing partnership mastery and communication technology, CAMs, regulatory, brand teams, agencies.

Qualifications

At Johnson & Johnson, we value diverse experience, and we look for potential in candidates to move beyond the position they’re hired for. Below is a list of the top 4-5 skills and competencies that are important for this position, which candidates can either bring to this role, or where candidates may be able to learn and grow whilst in the role (this will be dependent on position).

Skills & Competencies

· Content Management & Change Management: Ability to lead large scale transformational change in Content Management system and processes.

· Influencing & Stakeholder Management: Ability to influence, drive decisions and outcomes across multiple levels of the organisation. Ability to work in cross-functional teams.

· Strategic thinking and ability to translate strategy into actionable plans: Ability to distill insights into clear strategies aligned to our Vision, translate these into actionable plans (RACI) that drive business outcomes.

· Communication Skills: Excellent verbal, written, visual and facilitation communication skills.

Experience or qualifications that are critical to this position.

· Pharmaceutical experience

· Minimum 7 years of working knowledge of Veeva or digital asset management system

· Knowledge of modern content assembly modular content, DCO, dynamic content assembly

· Channel activation expertise on website, email, CRM, chat, events, and webinar

· Knowledge of Marketing Cloud

· Expertise in workflow optimisation and clear understanding of content journey, approvals in pharma

· Knowledge of brand portals, Veeva promo mats, content authoring tools

· Experience working in an Agile environment (desirable)

JJIM aims to cultivate industry-leading capabilities that enhances competitiveness, address HCP needs, and ultimately deliver improved outcomes for patients.

Under this umbrella, the CX& CD CoE positions JJIM to be the preferred partner for HCPs. The vision of this CoE is to deliver industry-leading, data-driven engagement with HCPs that is personalised, orchestrated and seamless across our channels. The APAC Customer Experience Director – Omnichannel leads the areas of Customer Understanding & Omnichannel in partnership with key in-market stakeholders, and in alignment with the broader Asia Pacific Commercial Excellence strategy.

Tasked with the role of improving our commercial capabilities, this position will have a significant opportunity to directly drive enterprise growth and efficiency.

*Please note that the role will require 20% travel due to the regional portfolio.*

Key Responsibilities

The APAC Customer Experience Director – Omnichannel in CX&CD CoE, plays a pivotal role in shaping customer experiences through deep customer understanding, harnessing the power of AI via the CAE (Customer Analytics Engine), and an effective omnichannel strategy, with a focus on campaign execution. This is achieved in close partnership with the Content Transformation Team, responsible for content development and operations and the Capability Development Team, strengthening our Marketing & Sales capabilities across our organisation.

1. Building Customer Understanding capabilities - Embed modern and efficient approaches to drive deep customer understanding. This position is the commercial product owner of the CAE which is JJIMs machine learning driven AI engine, delivering HCP engagement recommendations for our customer facing teams. The CAE needs to be embedded within the business, measured via recommendation adherence and satisfaction of the end-users. In addition, the CAE needs to evolve through product enhancement to maintain JJIMs competitive advantage.

2. Shaping Omnichannel - responsible for the development and implementation of JJIM’s regional omnichannel process to ensure a clear and consistent framework across the organisation. This includes understanding of holistic customer experience needs, aligning campaign objectives, defining outcomes and tailoring content by various personas and mapping content to touchpoints whilst adhering to regulatory compliance.

3. Cross functional squad delivery teams: Building cross-functional teams to deliver on customer understanding & omnichannel goals, spanning from identifying talent from operating companies to different divisions like capability, CX, data, procurement, legal, marketing etc. Ensure collaborative planning sessions, co-ordination with clear feedback loops and clear measurement to ensure initiatives will be embedded.

4. Plan adoption roadmap: Set clear adoption roadmap and support for brand and marketing teams in the organization. Lead and deploy adoption support for operating companies.

5. Leadership Engagement: Communicate a clear and compelling narrative to gain leadership buy-in, align organizational needs and strategic priorities, quantify impact, build relationships and address concerns productively.

6. Influence stakeholders beyond APAC: Learn and co-ordinate with global and cross-regional initiatives in the areas of customer understanding & omnichannel. Influence relevant teams within JJIM for faster acceleration with a focus on APAC.

7. Career progression of team members: The director not only needs to cater to business needs but also ensure that team members (direct & indirect) are properly coached in the areas of customer understanding & omnichannel, develop leadership roles on specific projects, enable mentorship programs and drive inclusion.

Qualifications

At Johnson & Johnson, we value diverse experience, and we look for potential in candidates to move beyond the position they’re hired for. Below is a list of the top 4-5 skills and competencies that are important for this position, which candidates can either bring to this role, or where candidates may be able to learn and grow whilst in the role (this will be dependent on position).

Skills & Competencies

· Commercial Outcome Delivery & Industry Application: Ability and proven track record in driving business results and increasing competitiveness in a Pharm business, preferably at a regional and market level. Deep understanding of Omnichannel capabilities and how to embed these across all levels of the organisation.

· Influencing & Stakeholder Management: Ability to influence, drive decisions and outcomes across multiple levels of the organisation. Ability to lead and build high performing cross-functional teams.

· Strategic thinking and ability to translate strategy into actionable plans: Ability to distill insights into clear strategies aligned to our Vision, translate these into actionable plans that drive business outcomes.

· Communication Skills: Excellent verbal, written, visual and facilitation communication skills.

Experience or qualifications that are critical to this position.

· Experience leading and implementing complex enterprise projects.

· Experience leading a team and engaging senior stakeholders.

· Experience in Pharmaceutical marketing environment is required including a proven track record to contribute to the development of brand teams.

· Demonstrated skill building for Omnichannel and digital marketing in the pharmaceutical market context is highly regarded.

· Experience working in an Agile environment (desirable)

· A demonstrated ability to partner and work with multiple agencies/vendors, manage budgets and projects, cross-functionally, cross-geography, and with cross-company teams.

· Bachelor’s degree in marketing, communications and/or science. An advanced degree is strongly preferred.

PRODUCT AREA

Google Cloud accelerates organizations’ ability to digitally transform their business with the best infrastructure, platform, industry solutions and expertise. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology – all on the cleanest cloud in the industry. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

JOB DESCRIPTION

Google Cloud helps millions of employees and organizations empower their employees, serve their customers, and build what’s next for their business — all with technology built in the cloud. Our products are engineered for security, reliability, and scalability, running the full stack from infrastructure to applications to devices and hardware. And our teams are dedicated to helping our customers and developers see the benefits of our technology come to life. As customers embark on this journey with us, it is imperative that we help them define a target state and guide them along the way while keeping mission critical workloads running.

Qualifications

JOB RESPONSIBILITIES

• Engage with key Google Cloud accounts as both an industry and Google expert within your domain. Design customer solutions­, collaborate with sales, services, training, and support to help partners and customers learn to leverage Google technology.
• Leverage your domain expertise to guide customers through their transformation journey and act as a trusted advisor. Devise strategy ­and engage with Google ecosystem to define the optimal customer engagement with Google accounts.
• Extract best-practice knowledge and patterns from these engagements for sharing with the Google community and produce customer-facing reference architectures.
• Assist solution providers with the definition and implementation of technical solutions aligned with their business strategies.
• Provide thought leadership that benefits customers through the use of Google’s services.

MINIMUM QUALIFICATIONS

• Bachelor's degree in Computer Science or a related technical field or equivalent practical experience.
• 20 years of experience working in the retail, health care, telecom, media, entertainment, or financial services industries.
• 10 years of experience in executive level customer-facing roles in the enterprise space, with experience translating enterprise needs into opportunities both externally and internally.
• Experience in strategic planning, business development, or experience in evaluating, incubating, and launching technology or innovations within a cloud computing/machine learning environment.
• Experience leading large-scale technical transformation in an enterprise environment.

PREFERRED QUALIFICATIONS

• Experience helping customers to start cloud journeys, establishing business cases and program milestones.
• Experience driving digital transformation with a variety of technology systems, designing solutions or developing applications in the specific sub-vertical industry in which you will be serving.
• Understanding of the specific sub-vertical industry, the key requirements facing business and IT leaders in the industry, and the needs from software solutions for the industry.
• Extensive network of industry executives at leading companies across the industry ecosystem.
• Ability to deliver results and work cross-functionally to position and orchestrate a solution consisting of multiple products.

ParallelChain Lab is seeking an experienced community growth strategist who understands the pulse of web3 and DeFi landscapes.

Your mission is to not only grow the ParallelChain community but to empower it, turning the blockchain into the go-to open-source platform for innovative projects and collaborations.

This role demands a unique blend of strategic thinking, technical understanding, and community engagement skills.

This is a full-time, on-site position based in Singapore.

Main Duties

• Develop and execute integrated strategies to materially scale the communities and ensure they resonate with the target web2 and web3 audiences.
• Assist in refining and evolving the project roadmap, ensuring it is sustainably and strategically aligned with market demands and opportunities.
• Identify and cultivate partnerships that enhance ParallelChain’s value proposition.
• Maintain good relationships with developers, end-users, partners, investors, and other stakeholders.
• Forge deep connections with our communities by keeping them informed and excited about our developments, events, and milestones.
• Be actively involved in discussions and feedback loops across various platforms, including Discord, X, and Telegram. Your engagement will extend beyond office hours.
• Plan, organise and participate in initiatives and campaigns including hackathon, grants, webinars, workshops, and conferences.
• Collaborate with product and engineering teams to ensure cohesive messaging and leverage community feedback for product enhancements.
• Monitor, analyse, and report on community engagement metrics to inform strategy and initiatives.

Essential Skills and Qualifications:

• Bachelor's degree in Social Science fields.
• At least 2 years of professional experience in web3 or DeFi sectors, with a proven track record of meaningful contributions to community growth.
• Deep understanding of the DeFi landscape, including the culture, technologies, and key players.
• Experience in liaising with and managing external agencies.
• Ability to conceptualise strategic initiatives and translate them into actionable plans with measurable outcomes.
• Ability to work independently and manage multiple projects simultaneously.
• Excellent written and spoken English.
• Exceptional communication and interpersonal skills.

Benefits & Work Environment

• Health insurance including dental coverage.
• Special leave provisions such as marriage leave, and compassionate leave.
• Staff stock options & performance-based token allocation.
• A fun and diverse team!