• Position : Customer Support Officer (Ecommerce Platform) – Up to $3700 - EAST – Changi Business Park
• Location : East – Changi Business Park Crescent (2 Bus Stops From Expo MRT Station)
• Working hours : Monday to Friday | 9am to 6pm
• Salary (commensurate with experience) : Up to $3700 + Variable Bonus + Up to 14 Days Annual Leaves + Medical Coverage Of Up to $400
• Duration : Permanent
• Industry : Service Provider

Main Responsibilities:

• Provide first level customer support and services on how to use the e-commerce platform
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Bridge between technical team and customers to communicate problems and solutions
• Perform daily & weekly operational processes on case logging, data handling and reporting
• Maintain accuracy and effectiveness of customer care knowledge base and business process document
• Provide training to the new customers if needed
• Other administrative duties assigned by superior

Requirements:

• Diploma or equivalent in any discipline with minimum 1 year working experience in a customer services environment.
• Knowledge and experiences in e-Commerce would be advantageous

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

As a member of #TeamPSA, you will be part of a diverse and global team at the forefront of creating cargo solutions to enable more agile, resilient and sustainable supply chains. Experience first-hand and drive supply chain transformation from Singapore and through PSA's global network of ports, logistics and supply chain solutions. Alongside, we can move the world!

• Develop Your Potential: We emphasise and offer exciting rotations, learning and development opportunities, which will fuel your career aspirations and complement your business exposure across our global network.
• Diverse, Equal Opportunity: We build a sustainable work culture where all our people feel welcome, valued, respected and able to express their ideas and beliefs freely. We believe that diversity of thought and approaches in our workplace makes us stronger as a team.
• Competitive Compensation & Benefits: We are committed to recognising and rewarding your contributions to the business. Our benefits packages aim to improve your quality of life by providing support for medical, dental, recreation, among others.

Purpose

• Lead PSA's Infrastructure Asset Management (1AM) for PSA's global physical civil infrastructure.
• PSA operates over 60 deep-sea, rail and inland container terminals across 160 locations in 42 countries. The role broadly includes developing and implementing 1AM strategies and requirements across PSA's global civil infrastructure to appropriate international standards, capacity building and providing expert advice across the organisation.
• Reporting to SVP Civil Engineering as a key member of PSA's Port Process Excellence (PPE) Civil Engineering team.
• Based in Singapore with short term travel to overseas terminals and projects as required.
• Work closely with PSA's worldwide terminals, project stakeholders and counterparts in other departments.

Responsibilities

Infrastructure Asset Management (1AM) Strategy & Policies

• Develop and provide leadership on organisational level strategic asset management plans and policies in alignment with PSA's organisational objectives. This will require close consultation with senior management and PSA international BUs.
• Develop practical 1AM planning and implementation frameworks and requirements and roll these out to PSA's global BUs. These will include (for example) asset management planning, implementation, data gathering and benchmarking and reporting through asset lifecycles.
• Oversee and support PSA's global BUs in the implementation of the 1AM policies. Provide hands-on support and guidance to BU teams and senior management and be seen as the 'go-to' expert on 1AM.
• International Standards: all strategies, frameworks, and reporting etc shall be aligned with appropriate international standards.

Best Practice

• Develop clear frameworks, best practice and methodologies for data gathering, benchmarking, target setting and reporting. Report regularly to senior management on progress, key issues, required actions and other recommendations.

Capacity Development

• Strengthen PSA's global 1AM capability from senior management to working teams. Drive organisational change and development of 1AM culture.

Build strong working relationships and trust with BU civil engineers and senior management and with regional management. Be seen as a 'go to' provider of solutions. This will require strong influencing skills and demonstration of added value.

Other duties that may be required from time to time.

Requirements

• Bachelor's degree (BEng or BSc) in infrastructure asset management (or similar) or a BEng / BSc in a related field such as Civil Engineering plus a post grad qualification in infrastructure asset management (or similar).
• Professional qualifications (Chartered or equivalent) with a relevant professional accreditation body.
• Proven experience in developing and delivering infrastructure asset management across multiple countries or locations, working to international standards.
• Suitable experience and gravitas to be able to influence policy, develop strategy and oversee, direct and support major civil infrastructure portfolio and to become a trusted advisor to civil engineering colleagues and senior management.
• The requirements above will typically require a minimum of 10 - 15 years relevant professional experience.
• Good team player with strong communication and influencing skills. Able to work effectively and build effective working relationships with international civil engineering teams and senior management.
• Willingness and aptitude to travel and work overseas on short duration visits.
• Able to actively identify requirements and propose practical and effective solutions.
• Self-starter, energetic, focused. Able to work with minimal direction, to deal with multiple projects and to prioritise key tasks.
• Fluent English (spoken and written). Additional languages will be an advantage.

Job Description:

Credit Underwriting & Monitoring

• Propose and implement credit strategy for retail and SME loan underwriting
• Propose and implement obligor level credit conditional monitoring and early warning triggers for retail and SME loan
• Conduct portfolio monitoring and analysis on concentration risk and asset quality
• Set up loan grading and ECL staging criteria of loan portfolio
• Prepare and analyse risk reports such as portfolio performance, industry exposure, vendor performance and historical customer trends
• Coordinate with modeling team on risk tools development including decision scorecards and ECL/Basel models
• Support conceptualisation development for new credit products suitable for retail and SME markets
• Track and monitor the full credit cycle performance and risk appetite metrics.
• Evaluate and influence to balanced business growth in the form of policy refinement and credit testing
• Support countries through analysis to formulate policy and portfolio management to improve profitability
• Support country with portfolio deep-dive analyses and provide insights with recommendations on policy changes to improve portfolio quality.
• Support the development and growth into new strategic segments e.g. mass market.

Credit Collection

• Recommend collections policies and strategies that will result in reducing delinquency roll rates and losses
• Set up internal restructuring and write-off rules
• Analyse collections and operations strategies and tactics, with a view to develop and implement tests designed to improve collections and overall operational effectiveness
• Effectively report on and communicate impact of collections strategies, including test results
• Collaborate closely with Operations management and teams to implement collections strategies, including process improvements and technology enhancements

Requirements:

• Bachelors or above in a quantitative field (e.g.: Statistics, Financial Engineering)
• At least 4-8 years of relevant hands-on banking or fintech experience, handling credit risk related portfolios
• Familiar with regulations in South East Asia markets
• Professional qualifications such as CA/ACCA/CPA/FRM would be advantageous
• Strong Credit and Trade finance knowledge
• Expert knowledge on risk areas, banking products, services and systems
• Problem-solving, positive and constructive attitude is a must
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Proficiency in data analytics/science tools such as Python, SAS, SQL etc. Experience with Big Data and AI/ML algorithms is preferrable.
• System knowledge at implementing strategies / models is a plus.
• Strong interpersonal and communication skills.

You will be part of the fundraising team to ensure the financial sustainability of our organization. The ideal candidate should have prior experience in fundraising and grant management, with excellent communication, leadership, and organizational skills.

Job Description

• Develop and implement fundraising strategies to meet the organization's financial goals.
• Research and identify potential donors and grant-making organizations.
• Build and maintain relationships with donors and grant-making organizations, including regular communication and reporting.
• Write and submit grant applications, ensuring compliance with all relevant requirements and guidelines.
• Lead and manage the fundraising and grant management team, providing guidance and support to achieve goals.
• Develop and maintain a donor database, ensuring accuracy and confidentiality of donor information.
• Analyze and report on fundraising and grant management performance, providing recommendations for improvement.
• Stay up-to-date on the latest fundraising and grant management trends and techniques, and apply them to improve the organization's performance.

Job Requirements

• Bachelor's degree in a related field (e.g. nonprofit management, business, communications, or marketing)
• Minimum of 1-2 years of experience in fundraising and grant management, with a proven track record of success.
• Fresh grads with experience in managing grants application and submission are also welcome to apply.
• Strong leadership, communication, and organizational skills.
• Ability to build and maintain positive relationships with donors and grant-making organizations.
• Excellent writing and presentation skills.
• Experience managing a team.
• Strong analytical and problem-solving skills.
• Knowledge of fundraising software and tools.

Competencies

Must Have Competencies:

• Business Relationship Building – Level 3
• Customer Acquisition Management – Level 3
• Collaborative Practices Across Disciplines and Sectors – Level 2
• Social Service Programme Development – Level 2
• Social Service Programme Implementation – Level 2
• Stakeholder Management – Level 2

Good to Have Competencies:

• Customer Feedback and Relationship Management – Level 4
• Business Presentation Delivery – Level 4
• Service Excellence – Level 4

Critical Core Skills:

• Communication - Intermediate
• Influence - Basic
• Collaboration - Intermediate
• Adaptability - Basic
• Decision Making - Basic

*Please refer to the Technical Skills and Competency (TSCs) and Critical Core Skills (CCSs) in Skills Framework for Social Service Industry via this link (www.skillsfuture.gov.sg/skills-framework/social-service)

Main responsibilities

· Executing Business Analysis & software testing best practices and Engagement of

Stakeholders across Front-to-Back functions.

· Responsible for all analysis of functional requirements arising from the requirements

of business stakeholders, business users and technology.

· Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to

refine/groom future stories & perform BA tests within the sprint time-box.

· Managing the requirements and provide design options for the solutions available

and guide the team.

· Evaluation of alternative IT solutions and provide appropriate recommendations.

· Provide Payments domain expertise to help define a viable business solution,

working with the key business sponsors.

· Ensuring that the services delivered conforms with, and contributes to the

development of the business strategy.

· Assess the impacts on the project plans resulting from change

requests, adhoc projects, or technology issues.

· Coordinating with various users groups and interface teams and getting them on

board as interface services for various financial services.

· Managing stakeholders, risks, issues, quality, and project controls.

· Work closely with the technical implementation team in bridging the gap from

translating functional to technical details

· Involve in QA activities when needed.

· Provide functional Guidance to the Team, working closely with developers/Tech

Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 4 years of relevant business analyst experience

with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

· Experience of working on Instant Payment-Europe region or any similar Real time

payment processing system or Payment Engine. – Must Have

· End-to-End payments system knowledge with detailed insights on payment file

format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping

and validations. – Must Have

· Hands on experience on payment systems and exposure to Payments Hub,

Clearing and Settlement, Automated clearing house programs and channels. – Must

Have

· Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value,

Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. –

Must Have

· Proficient in User Acceptance Testing (UAT), Functional & System Integration

testing of banking and financial applications. – Must have

· Break SFD & EPIC into developable stories for developers by creating linkage &

traceability of requirements. – Must have

· Should have high experience in creating Cucumber test cases (gherkin) & working

with developers in Behavior Driven Development (BDD). – Good to have

· Functional automation of Test cases using SOAP UI / Selenium and other

automation tools – good to have

Senior Project Executive

About Company

EventNook is a comprehensive event technology platform that provides end-to-end event registration, ticketing, and seamless guest check-in solutions for the events and MICE industry.

Our event platform and services have empowered events from 21 countries, including regional conferences and global brands.

Our mission is to continue building a globally scalable event management platform by simplifying and, in many ways, redefining the old event management process using the rapid innovations happening in the cloud, mobile technologies, and SAAS solutions.

More about EventNook: https://www.eventnook.sg

Job Description (Overview):

We are seeking a professional with an entrepreneurial mindset who can deliver successful major events, provide top-notch client service, and have account management experience.

The client success team is the first point of contact with customers for event implementation, product training, product support, and event project coordination. The team will work with the internal product team and sales team to ensure successful delivery and satisfaction.

What you will be doing:

• Be an expert in our event platform and technologies to provide consultation on event registration and ticketing.
• Be the key event projects for successful delivery with high customer satisfaction.
• Be a champion in resolving customer issues in a fast, reliable, and timely manner
• Be a champion in providing trust and reliable event expert consultation to the client
• Be the primary point of contact for key accounts and event projects to provide event consultation and ongoing user support via email, phone, chat, and face-to-face sessions.
• Collaborate with cross-functional teams between sales, product teams, and customers for successful event project delivery.
• Provide Live product training to clients via face-to-face meetings or video conferencing with clients in different regions or time zones.
• Guide the customers and proactively follow up with them to get the best out of eventnook services for their event success.
• You will need to provide onsite supervisor support on the event day to ensure the events using our product run smoothly and effectively.
• Identify inefficiencies and establish continuous process improvement (SOP and SLA)
• Ensure all customer inquiries are resolved within the SLA and exceed customer expectations.
• Develop event management best practices, product tutorials, help guides, and documentation.
• If there are events overseas, you will need to travel to provide technical and project support for the onsite event.
• Improve operation procedures and processes to run operations effectively and efficiently.
• Coach and train the team members to provide excellent customer service

Background Experience / Requirements

• Reliable, Dependable, and Meticulous team player
• Strong empathy for customers and passion for solving customers' issues
• Strong problem-solving skills
• Ability to multi-task, prioritize, and manage time effectively
• Able to work independently in a fast-paced environment and tight deadline
• Tech-savvy and familiar with internet-based websites and software services
• Knowledge of creating sites and HTML skills would be a plus
• Required to travel for overseas event support
• Preferred min. 2+ Years of working experience in Project Management or Event Projects
• Preferred someone with event project and client management experience
• Preferred Diploma or Degree holder but not essential
• Preferred Singaporean / PR
• A candidate with a strong operation and client service track record will be considered for the Project Manager role.

If this sounds like a fit, please email [email protected] with your cover letter and CV attached. Please include the job reference number in the subject line.

About Company

EventNook is a comprehensive event technology platform that provides end-to-end event registration, ticketing, and seamless guest check-in solutions for the events and MICE industry.

Our event platform and services have empowered events from 21 countries, including regional conferences and global brands.

Our mission is to continue building a globally scalable event management platform by simplifying and, in many ways, redefining the old event management process using the rapid innovations happening in the cloud, mobile technologies, and SAAS solutions.

More about EventNook: https://www.eventnook.sg

Job Description (Overview):

We are looking for a Business Development Executive with an entrepreneurial spirit and a knack for driving business growth. The ideal candidate excels in consultative selling, is adept at identifying and securing new customer relationships, and has a proven track record in managing and scaling high-profile event projects. As part of our sales team, you will play a crucial role in expanding our footprint in the events and MICE industry, leveraging our cutting-edge event technology platform to meet the diverse needs of businesses, corporate entities, educational institutions, associations, and government agencies.

Key Responsibilities:

• Responsible to acquire new accounts in the assigned territory and market segment.
• Develop and execute strategies to achieve the healthy pipeline and sales target.
• Engage in consultative selling by understanding the unique needs of potential clients and positioning EventNook's solutions as key to their event success.
• Manage the entire sales cycle from prospecting to closing deals, including negotiating contracts and terms.
• Build and maintain strong relationships with key decision-makers within target markets to ensure long-term partnerships.Help clients achieve event success through consultative selling.
• Collaborate with the client success team to ensure a seamless transition post-sale and to support the successful implementation of event solutions.
• Provide insightful feedback from clients to the product development team to help shape future product enhancements.
• Represent EventNook at industry events and conferences to promote our brand and solutions.
• Meet and exceed sales targets and contribute to the overall growth of the company.

Background Experience / Requirements:

• Sales experience, preferably in event management, IT, Techology or SaaS.
• Strong interpersonal and negotiation skills.
• Ability to work independently and manage multiple projects.
• Proficiency in cloud-based solutions and SaaS platforms.
• 3+ years in business development and consultative sales preferred.
• A bachelor's in business, marketing, or a related field is preferred.

Why Join Us?

At EventNook, you'll be part of a vibrant and innovative team dedicated to redefining event management through technology. We offer a dynamic work environment where your contributions are valued and impactful. Join us in our mission to empower event organizers worldwide with seamless, scalable solutions.

Application Process:

If you're passionate about driving growth and ready to make a significant impact in the event technology space, we'd love to hear from you. Please send your cover letter and resume to [email protected], including the job reference number in the subject line.

This role includes 2 key functions in Academic Liaison and Strategic Relations as well as Department Administration. The successful candidate will be part of the Academic Liaison and Strategic Relations team with the mission to drive academic liaison and strengthen strategic relations which includes facilitation of collaborations, academic fellowships, academic medicine events, academic visits and engagement with key stakeholders across SingHealth, Duke-NUS, NUS, Duke Health in Durham USA, and other strategic partners. The incumbent will assist the team lead to provide administrative support, to undertake roles akin to an internal and external liaison.

In addition, the incumbent will also serve as the Department Administrative Officer to support administrative matters for the department. This position reports to the Team Lead for Academic Programmes Support and Evaluation under the oversight of the Deputy Director of Academic Programmes Management Department. The work responsibilities will include but not limited to the following: -

• Provide secretarial support to the Deputy Group Director, Academic Medicine.
• Undertake day-to-day office administrative duties pertaining to office operations including coordination of team meetings, scheduling of department meetings and other admin tasks such as managing stationery, department filing and storage system, fixed assets management, maintaining department database, etc.
• Support the procurement of department necessities across SingHealth and Duke-NUS.
• Coordinate staff on-boarding and off-boarding matters including preparation of laptops, access cards, orientation schedules, etc.
• Assist as point-of-contact for SingHealth and Duke-NUS departments/staff matters, including Call Tree, as required.
• Serve as point-of-contact to coordinate and disseminate information across the department/office.
• Liaise with SingHealth and Duke-NUS IT on new visitor/partner accounts and network access for eligible stakeholders from the SingHealth Duke-NUS Academic Medical Centre.
• Schedule Zoom webinars for Academic Clinical Programmes (ACP) and Academic Medicine stakeholders.
• Liaise with Duke-NUS IT and the ACPs to manage fixed assets.
• Prepare and disseminate ACP Directory and ACP organisation charts on a quarterly basis.
• Perform other related duties incidental to the work described therein or as assigned by the department.

Job Requirements

• Diploma or equivalent in a related discipline with at least 3 to 5 years of experience in a relevant administrative position.
• Prior work experience in a research or academic environment would be advantageous.
• Able to perform analytical and coordination work.
• Meticulous, well-organised and have good time management to work in a fast-paced environment.
• Able to communicate clearly, an independent worker who is also a strong team player and collaborator who possesses the initiative to complete tasks and projects assigned.
• Possess good command of written and spoken English.
• Proficient in general software applications such as Microsoft Office, Canva and Adobe Photoshop that facilitate work operations.

We regret that only shortlisted candidates will be notified.

Event Project Coordinator Internship (3 to 6 months)

Company Overview:

At EventNook, we stand at the forefront of the MICE industry as a premier online platform for event technology, providing top-tier solutions for event registration and ticketing. Our innovative platform has been trusted by globally recognized corporations such as Apple, Microsoft, Google, Netflix, and Changi Airport, serving clients in over 21 countries. By harnessing the power of advanced cloud and mobile technologies along with SaaS, we're transforming the landscape of event management to ensure efficiency and ease of use. Learn more about how we're changing the game at https://www.eventnook.sg.

Internship Opportunity:

Join us as an Intern for Junior Event Project Coordination and become an integral part of our customer success team. This role is designed for those who are passionate about delivering exceptional customer service and are eager to contribute to the success of event implementations. As an intern, you'll have the opportunity to learn firsthand about our industry-leading platform and play a key role in coordinating and supporting event projects.

Here are some opportunities you may get:

• Witnessing the fast pace growth of the startup and expansion
• Explore the overseas adventure while supporting regional events
• Witnessing the execution of great events
• Experienced in directing significant initiatives, demonstrating project management and communication abilities with diverse stakeholders.

Key Internship Responsibilities:

• Support in resolving customer inquiries and issues swiftly and effectively.
• Assist in providing reliable event consultation alongside our senior coordinators.
• Help manage and ensure the seamless execution of significant event projects, aiming for the highest levels of customer satisfaction.
• Gain comprehensive knowledge of our platform and technologies to support event registration and ticketing.
• Collaborate with our sales and product teams to facilitate the flawless execution of event projects.
• Engage in preparing and conducting live product training sessions for clients across different regions.
• Initiate follow-ups with clients to optimize their use of our services.
• Provide on-the-ground support during events to ensure their success.
• Contribute to creating and refining event management resources, including tutorials, guides, and documentation.
• Participate in efforts to enhance our operational processes (SOP and SLA).
• Be prepared for frequent travel to offer technical and project support at events.

Who We Are Looking For:

• A reliable, detail-oriented individual who prioritizes customer satisfaction.
• Strong problem-solving abilities and empathy.
• Capable of multitasking, prioritizing, and efficiently managing time.
• Comfortable working both independently and in a fast-paced environment.
• Technologically adept with a good understanding of web-based services.
• Willingness to travel for international event support.
• Prior experience in Project Management or Event Projects is beneficial but not mandatory.
• Singaporeans / PR applicants are given preference.

Application Instructions:

If you're eager to embark on a rewarding internship within a vibrant and innovative company, we want to hear from you. Please forward your cover letter and CV to [email protected], and remember to mention the internship title in your email's subject line.

Job Duties

• Develop the programme schedule and timelines for performing the construction work based on resource requirements, historical trending of such projects etc. while striving for optimal resource utilization
• Incorporate robust construction methodology using innovative technology to optimize construction plans
• Highlight the opportunities and risks associated with the time related aspects of bids
• Participate in business development meetings as needed
• Monitor closely project progress and adherence to project plans in case project deviations are large
• Discuss deviations to plans internally, identify causes and develop mitigation plan; Collaborate with Commercial team and Project
• Present revised timelines and negotiate with the client on modifications and changes to timelines favorably
• Negotiate improved terms and timelines with suppliers and sub- contractors as needed
• Apply various delay and disruption analysis methods
• Provide advisory support for the substantiation of entitlement claims

Job Requirements

• Degree in Building / Civil Engineering & membership of professional association (Chartered planning, project management)
• 5 years or above in project planning management for Data Center Mechanical and Electrical Services projects
• Strong working knowledge of Primavera 6 planning software
• Knowledge of planning processes, tools etc.
• Knowledge stakeholder management, conflict resolution and risk management
• Good understanding of construction methodologies

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Project Executive to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceeding customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

FUJIFILM Business Innovation is a global leader committed to continuously deliver innovations to customers’ businesses worldwide, for creating innovative and fulfilling workplaces by effectively adopting information and knowledge through digital transformation (DX). We have pioneered numerous technologies and accumulated expertise since our establishment in 1962, to build an environment that encourages the use of one’s creativity to maximize organizational strengths. Our portfolio includes conducting R&D, manufacturing and sales of world-class workflow solutions, IT services, and printing equipment such as digital multifunction printers (MFPs). We also offer business process outsourcing (BPO) services as well as marketing and implementation support of Enterprise Resource Planning (ERP) systems.

On 1 April 2021, we have changed the company name from Fuji Xerox to FUJIFILM Business Innovation. More than just a name change, it embodies our commitment to continue as a company that always pursues business innovation. FUJIFILM Business Innovation Asia Pacific is the regional headquarters of the global company FUJIFILM Business Innovation, providing corporate support and shared services for the Asia Pacific region.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

The successful candidate will join the Team who is responsible for providing leadership in establishing and governing the software development processes with the aim of ensuring the software development team is efficient in its execution and compliant to the established policies and guideline. The team will also need to look into opportunities for improvement within the IT Delivery Team, which include gathering/finalising/study of requirements, project planning/scheduling, solution sourcing, development, implementation and adoption, auditing and monitoring for compliance on the established guidelines/standard/policies.

The successful candidate will under the sub pillar of Risk Management, Audit and Compliance.

The level of the staff will be offered base on his/her experience level and their ability to fit the job scope described.

JOB SCOPE (RISK MANAGEMENT, AUDIT AND COMPLIANCE)

The successful candidate will have the opportunities to work on the follow function(s).

Primary Function:

Responsible for the function of Risk Management, Audit and Compliance for the organisation. The scope of work includes but not limited to the following: -

Direct, management and support the organisation’s risk management process and ensure alignment with Group GRC effort. This will include but not limited to: -

• Manage and enforce the annual Control Self-Assessment for organisation
• Support the collation of statistics for Sustainability reporting to parent company.
• Manage and track risk mitigation corrective action plans.

Programme manage and oversee certification / renewal process for, but not limited to, the following standards: -

• ISO22301 – BCMS
• ISO27001 – ISMS
• Others in the pipe lines, i.e. Cyber trust mark

This will involve the planning, organising and completion of the mandatory activities a defines by the standards. E.g. Risk review, Plan Reviews, Test and Exercise, evidence collection, etc.

Main liaison for all IT related external audits as requested by the management or board of directors.

Training programme management with alignment to risk management and certification requirement. Responsibility includes

Manage the e-training service sourcing and renewal as assigned.

Engage the subject matter experts in creating engaging training materials, including presentations, videos, and interactive modules, to promote understanding of cyber security awareness/best practices and any training required for compliance purposes.

Track and report on training effectiveness and participation rates, and adjust training content as necessary with subject matter experts, to address emerging threats and challenges

Secondary Function:

Other Audit Support

Main liaison points to support external compliance audit for area responsible by the IT Dept.; i.e. Finance Audit, etc.

TECHNICAL REQUIREMENTS:

Tertiary education with working experience/knowledge in the following area:

Bachelor's degree in Information Technology, Computer Science, Finance, or a related field.

Proven experience in preparing audits and assessments related to ISO 27001, 22301, and information security standards.

Proven experience in project management.

Professional certifications such as CISA, CISSP, PMP, ISO 27001/22301 Lead Auditor, or equivalent are desirable.

Familiarity with regulatory requirements such as GDPR, PDPC is a plus

Project Management:

• Lead and manage ERP implementation projects from initiation to completion.
• Develop detailed project plans and schedules.
• Coordinate with cross-functional teams, ensuring effective communication and collaboration.
• Monitor project progress, identify and mitigate risks and manage project and timeline scope.

Quality Assurance:

• Develop and implement QA processes and methodologies for ERP projects.
• Conduct thorough testing of ERP solutions to ensure they meet quality standards and client requirements.
• Collaborate with development teams to identify and address issues and bugs.
• Establish and maintain documentation related to QA processes and test cases.

Client Interaction:

• Act as a primary point of contact for clients during project engagements.
• Gather and document client requirements, ensuring a clear understanding of their business needs.
• Provide regular project updates and address client queries or concerns.

Team Leadership:

• Lead, motivate, and inspire project teams to achieve project goals.
• Foster a collaborative and positive team environment.
• Provide guidance and mentorship to team members.

Any other duties as assigned

Qualifications

• Bachelor's degree in Business, Information Technology, or related field.
• At least 3 years of experience in a similar role in a technology-related company.
• Excellent communication, presentation, and interpersonal skills.
• Strong analytical skills and ability to analyse complex data.
• Experience in ERP implementation or support is a plus.
• Experience in project management is a plus.
• Willingness to travel to client sites and attend conferences and events.

Operations Manager | Attractive Remuneration | Diversity | Welfare & Benefit | Flexi-work arrangement

Contact: [email protected] | 8035 7056

Job Responsibilities:

• Oversee daily operational activities and supervise team members.
• Lead a diverse team of 80 drivers, representing various nationalities.
• Expand the team to 150 drivers in alignment with the company's growth plans.
• Provide mentorship to Assistant Operations Managers and supervise three shift foremen.
• Develop and implement strategies to improve fleet utilization, minimize downtime, and enhance operational efficiency.
• Collaborate with clients, vendors, and stakeholders to address operational issues and ensure client satisfaction.
• Ensure compliance with transportation regulations and safety protocols.
• Work with Human Resources to recruit, train, and retain skilled drivers and operational staff.
• Foster a culture of collaboration, accountability, and continuous improvement.
• Manage budgetary responsibilities, including expense control and financial planning.

Key profiles:

• Demonstrated experience in operations management, preferably in transportation or logistics.
• Strong leadership, mentoring, and communication skills.
• Proficiency in problem-solving and data analysis.
• Exceptional multitasking and prioritization abilities.
• Strategic planning and visionary thinking capabilities.
• Commitment to delivering high levels of customer satisfaction.
• Adaptability and ability to thrive in dynamic environments.

PURPOSE:

• Prepare for regional monthly details performance analysis, developed from financial management report. The scopes include supports for region and Opcos annual performance budget, mid-year range strategy plan and monthly outlook.
• Maintain data integrity of performance system (Cognos TM1 and Microsoft D365).

RESPONSIBILITIES & TASKS:

• Compile and consolidate subsidiaries’ monthly performance reporting data, which include sales, costs, and expenses actual result and outlook . Account for variance between actual result and budget with in-deep analysis of rout cause.
• Analysis and monitor regional headquarter profit status, included preparing headquarter annual budget and monthly outlook, monitoring monthly profit status and explaining the gaps, and setting the countermeasure to improve the outlook accuracy based on investigation.
• Support HQ & Regional Business Units and Headquarter FP&A to prepare for annual budget and 2nd half re-plan, which include plan guide development, consolidation of subsidiaries’ plan data in a timely & effective manner, and ensures accuracy and timeliness are correctly managed.
• Develop monthly region performance data book and monthly submission schedules, and ensure all monthly schedule be submitted on time and historical data are correctly retained. Improving and enhancing performance reporting process based on performance management requirement.
• Maintain system data integrity, include data-mining, data cleansing and data extraction, new EPR development discussion, by working with IM department and external consultancy.
• Leveraging BI tools (Cognos TM1) to provide visibility of business performance, and develop monthly performance reports using the BI tools.
• Lead the process improvement project and enhance current reporting efficiency and productivities.
• Lead ad hoc analysis based on management requests and operation needs.

Purpose:

• To support FUJIFILM Business Innovation Asia Pacific (FBAP), FUJIFILM Asia Pacific (FFAP) and Operating Companies (OpCos) to make use of digital technology (i.e., Microsoft Power Platform, etc) to achieve business transformation through automation and productivity improvement
• To perform the role of DX Technology Subject Matter Expert
• To drive the Centre of Excellence of the DX technologies within the Asia Pacific Region

The key roles and responsibilities are as follows:

• Supports advanced inquiries that cannot be answered by the community. This involves investigating on the issues reported, providing resolutions or workarounds
• Escalate and coordinate with Microsoft and related departments (HQ DX Initiative Department, ICT, etc.) to resolve the problem
• Review and support the design and construction of systems by the DX champions from FBAP departments/Opcos
• Deploy Operations DX activities from a technical perspective so that other departments and OpCos can learn about and implement them
• Research, learn and distribute information on new technologies such as Artificial Intelligence (AI) and Machine Learning (ML)
• Collaborate with L&D to setup in eLearning platform, where required
• Provide expert knowledge on the usage of the DX technologies to improve the technical approach or design of DX project initiatives
• Provide 24x7 systems support according to Opco/FBAP/FFAP business unit SLA
• Provide periodic reports to reporting manager on work assignment status/project progress
• Other duties as assigned

To succeed in this role, you will need to possess the following qualifications, skills and experiences:

• At least 10 years information & communication technology experience in an MNC
• Degree in Computer Science / Engineering or IT related fields
• Highly proficient with DX technologies (Microsoft Power Platform)
• Familiar with High Tech Industry
• Good IT support and troubleshooting skills
• Proficient in business as well as technical writing / documentation
• Good knowledge in application deployment & solutioning
• Good interpersonal and communication skills, both written and verbal
• Customer focus and have business sense
• Organizing, planning & good time management
• Accountable, decisive, good leadership and emotional intelligence
• Good analytical / problem-solving skills
• People oriented and good interpersonal skills in handling both internal & external resources
• Team work & collaboration with internal & external resources
• Professional ethics & integrity
• Change adaptability, flexible, able to work under pressure or tight deadlines

vVolve Management Consultants Pte Ltd is a distinguished business solution provider and a trusted partner of SAP. Based in Singapore, we specialize in digital transformation, intelligent ERP, OpenText and cloud solutions. At vVolve, we drive business transformation through digitization, automation, and continuous improvement of business processes.

Job Description:

We are seeking a highly motivated Consulting Director with specialized expertise in SAP S/4HANA to join our team. The Consulting Director will be instrumental in leading and growing the firm while delivering exceptional client service with a particular focus on SAP services. They will develop and manage key accounts, focusing on managing their projects' profitability and ensuring successful SAP engagements. The Director is expected to have extensive experience with SAP solutions and customer engagements and play a pivotal role in mentoring and developing team members.

Key Responsibilities:

• Serve as a key advisor to senior client executives and decision-makers, providing strategic guidance on SAP S/4HANA Assessments, Implementations and Application Management services.
• Manage revenue and consulting-led pipeline management with a strong emphasis on SAP services.
• Lead a matrix team of 10+ Consultants, fostering their professional development.
• Manage team utilization and forecast, ensuring optimal resource allocation for various engagements.
• Lead the firm's development efforts and build a unique selling proposition (USP).
• Direct and oversee client engagements, consulting for large-scale complex and multiple SAP projects.
• Work collaboratively in a matrix environment with other teams, integrating SAP solutions into broader digital transformation initiatives.
• Foster a culture of continuous learning and improvement, particularly with regard to SAP S/4HANA best practices and innovations.

Responsibilities:

• Lead and support business development activities for SAP S/4HANA solutions, including identification, proposal development, and pursuit activities.
• Collaborate with clients' executives to outline roadmaps, budgets, and investment proposals specific to SAP transformations.
• Translate customer business issues/opportunities into solution/business requirements tailored to S/4HANA.
• Build and communicate the value proposition of end-to-end SAP solutions to client executives, driving transformational business activities.
• Develop in-house capabilities and work closely with SAP partners and sales teams to advance expertise in this area.
• Conduct seminars, workshops, and events focused on SAP S/4HANA solutions in collaboration with the sales and marketing team.
• Mentor and engage in the professional development of team members, emphasizing SAP S/4HANA proficiency and thought leadership.

Skills and Qualifications:

• 10+ years of experience in SAP Consulting, with international onsite experience and a strong focus on SAP S/4HANA.
• Project management experience and stakeholder management skills, particularly in the context of SAP S/4HANA implementations.
• Proficiency in SAP S/4HANA and experience with S/4HANA migration.
• Knowledge of SAP licensing models.
• Strong communication, interpersonal, problem-solving, presentation, and organizational skills.
• Prior consistent track records of achieving revenue quotas.

Preferred Qualifications:

• Bachelor's degree in a related field.
• Ability to balance persuasion with professionalism and work effectively with multiple teams.
• Entrepreneurial mindset with a passion for innovation.
• Strong strategic vision and attention to detail, especially in driving SAP initiatives forward.

Join us at vVolve Management Consultants Pte Ltd and be part of our journey to drive business transformation and innovation in the digital era. Please send your resume and cover letter, highlighting your consulting experience, to [email protected]

We are looking for a business analyst as part of the core project team, who will be responsible for bridging the gap between customer needs and challenges and translating them into operational workflows and processes.

The successful candidate will be a key player in the delivery of port management information system projects and needs to be comfortable working with a cross competency team of project managers, service designers, UI designer and developers.

You will be part of a highly skilled and focused team, leveraging Wärtsilä’s significant R&D resources and networks with a direct impact on developing and implementing smart port technologies together with customers and development partners.

To be successful in this role one must be highly self-motivated and organized, with a keen eye for detail. There is also a need to be highly structured and be able to work with requirements documentation (Jira, excel or word documents). The position’s location is Singapore.

Experience level

Responsibilities:

· Work with product manager, product expert or project manager to identify customers' business requirements

· Ability to work with a team to identify and document customer operational workflows and processes - while understanding business context behind workflows

· Ability to identify end-user roles and responsibilities in relation to the system, to comfortably articulate to end-users on business benefits behind optimizing or automating workflows based on the Wartsila solution provided

· Create process maps or workflow diagrams to illustrate what aspects of the workflow will be automated

· Engage in regular dialogue with the program manager to ensure project alignment with broader project goals and milestones

· Be open to assisting in project tracking, risk management, and coordination of various project elements but in a supporting role to the project manager or program lead

· Work closely with a service designer to enhance service delivery and user experience within port operations. Contribute to the design of user-centric processes that optimize customer interaction and operational efficiency.

· Actively engage with customers to understand and document their requirements. Ensure that these requirements are comprehensive and accurately reflect customer needs.

· based on finalized requirements, to work with project managers in crafting test cases and criteria based on customer workflows

· be open to test and review built/configured application to ensure that developed work fulfils customer requirements and submitted work items

· be open to continuous improvement by incorporating customer feedback into ongoing service design and process optimization, ensuring that identified workflows are responsive to customer needs and industry developments.

Requirements

· A bachelor’s degree in business administration, operations management, or a related field.

· Minimum 5 years working experience with at least 3 years as a functional or business analyst

· Prior experience in port operations or a closely related field is highly desirable.

· Strong ability to analyze data, interpret customer requirements, and translate them into operational workflows.

· Excellent verbal and written communication skills. Ability to work effectively with cross-functional teams.

· Understanding of agile principles and experience in participating in agile projects

· Familiarity with modern technology tools and software used in logistics and port operations.

· Ability to adapt to changing requirements and integrate customer feedback into service design.

· Ability to understand and converse in mandarin is a plus

· Familiar with Jira or Zoho is a plus

· Experience in managing projects is a plus

This role offers a unique opportunity to contribute to the efficiency and effectiveness of port operations, ensuring that projects are delivered successfully and meet the evolving needs of customers.

· Responsibilities

· Manage renovating projects independently / liaise and communicate with clients giving frequent updates.

· Ensure good quality of work with tight work schedules

· Plan work scheduling and documentation

· Supervise and lead a team of workers and sub-contractors to perform on-site work

· Resolve design/site problems encountered during the renovating period

· To attend site meetings prior to project implementation

· To ensure meeting deadlines for project completion

· To follow –up on compliant and feedback if any from client upon completion

· Requirements

· Reliable, diligent and responsible

· Good coordination skills

· Computer literate

· Independent, disciplined and able to work under pressure

· No work experience required.

We are looking for a Project Executive to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.
• Any other ad-hoc tasks to support the business needs.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceed customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

Job Description:

• Drive the development of risk management systems e.g. in-house operational risk incident / market and liquidity risk management system, and assist respective risk teams to establish reports, metrics and dashboards.
• Collaborate with other risk teams to develop business requirement documents for system development and liaise with PMs and Dev teams for development work
• Provide project management support including: Track project milestones and deliverables with timely escalation of potential roadblocks and delays; participate in key discussions and provide execution support where necessary
• Constantly maintain and enhance risk tools and systems
• Act as main coordinator for the risk team in managing cross functional activities such as regulatory engagement, external/internal auditors reviews and queries.
• Assist PMO manager in developing enterprise-wide policies, guidelines and ensure consistent implementation across countries where possible
• Assist PMO manager in MIS reporting to Board and senior management

Requirements:

• Bachelor’s degree
• Possess 4-8 years of relevant hands-on experience in risk management field, and familiar with risk processes and controls
• Prior experience in handling large scale projects such as operational risk system development is an advantage
• Good stakeholder management and communication skills, strong problem-solving skills
• Fluency in Chinese is preferred, in order to collaborate with stakeholders from global offices
• Proficient in Microsoft PowerPoint

Job Responsibilities

• Lead Business Line budgeting and forecasting processes. Ensure accuracy & timely submission of order books
• Develop and monitor a balanced set of KPIs reflecting all aspects of the Business Line's performance, ensuring early identification of issues as well as outcomes
• Advise and implement process improvement measures on resource allocation, invoicing process, revenue recognition, expense booking and other management reporting related issues
• Collaborate on new tenders or contracts to ensure financial compliance with the company business models. Monitor all active bank guarantees
• Manage audit queries from Internal and External Auditors
• Partners with Business Line Management, develop strategies and initiatives that lead to continuous improvement
• Develop and maintain costing models to ensure that cost drivers are understood and activities are priced to recover their true cost. Review and refine pricing models/tools
• Participate in due diligence analysis of new business opportunities
• Assist to prepare Business Review Meeting for Singapore, as well as other related meetings

Job Requirements

• Degree in Business, Finance or Accomplished Finance Professional qualification
• 5 years of relevant work experience in finance, controlling and audit
• Candidate should have a hands-on mindset
• Expert level in Microsoft Excel
• Proficiency in other Microsoft applications such as PowerPoint, Word, Outlook
• Prior experience with SAP BPC and Power BI would be an advantage
• Good business report writing skills and correspondence with stakeholders is required
• Ability to work well under pressure and meet tight deadlines

Are you passionate about sales and eager to excel in the dynamic world of Cloud Technology? If so, Oracle Cloud Business Development Representative might be the perfect fit for you. Oracle is fully committed to the Cloud, leading the way in innovative Cloud solutions. With the #1 autonomous database, Oracle Cloud platform, and a suite of cutting-edge applications, we serve over 80,000 customers in the APAC region, solidifying our position as THE Cloud Company. If you're ready to advance your career by delivering effective, efficient, and commercially viable Cloud solutions to clients, consider joining our Cloud sales team for this pipeline job opportunity.

We have exciting opportunities within our team for dynamic individuals who are passionate, entrepreneurial, innovative, consultative, and believe in having fun while they work. In a high-pressure environment, a sense of humor is a plus, and we recognize your contributions with a competitive compensation and benefits package, alongside a world-class continuous training program in a structured environment.

In addition to generating pipelines, this role is pivotal in actively contributing to the closure of deals valued below a specified value, encompassing both volume selling (top-ups) and acquisition of new customers.

What You Will Be Doing:

As a Business Development Consultant, your primary focus is to generate demand for Oracle Cloud solutions and services within an assigned territory or vertical. You will also play a crucial role in closing deals below a specified value, including volume selling (top-ups) and acquiring new customers. You will:

• Act as the first point of contact for prospects, qualifying them and generating strong customer demand for Cloud solutions
• Hunt for new business through various channels, leveraging your knowledge of Oracle products and services (training provided) and customer business priorities
• Utilize superior communication skills, both individually and in a team environment
• Demonstrate the ability to communicate using technical concepts
• Work towards achieving individual goals while contributing to the team's success
• Possess a working knowledge of Cloud technology and database solutions (an advantage)
• Display a strong desire for a long-term career in sales
• Sell Oracle solutions via phone and digital means, leveraging social media platforms
• Support programmatic and inbound campaigns to build a healthy funnel of prospects/leads
• Apply a consultative approach to understand and analyze clients' needs
• Effectively communicate the Oracle Value Proposition
• Participate in 3-way solutioning calls with Sales, Pre-Sales, and Customers to advance leads
• Systematically qualify, generate, nurture, and progress an active sales pipeline that can be readily won

What We Are Looking For:

• 1-2 years of experience in tele-sales or a sales environment, preferably in dynamic IT or software sales
• Goal-oriented individual with a strong focus on achieving targets and numbers
• Confident and effective communicator
• Creative with strong solution selling skills
• Familiarity with social media tools and technologies
• Experience in managing a high-volume sales pipeline
• Experience in selling or positioning cloud solutions would be an advantage

Responsibilities:

• Collaborate with the CEO and executive team to develop and execute the company's strategic vision in the e-government space.
• Drive initiatives to expand our market presence, increase revenue streams, and enhance customer satisfaction.
• Oversee the day-to-day operations, ensuring efficiency, quality, and compliance with industry standards.
• Develop and implement operational policies and procedures to optimize workflow and enhance overall performance.
• Lead, mentor, and inspire cross-functional teams to achieve organizational goals.
• Foster a culture of innovation, collaboration, and continuous improvement.
• Cultivate and maintain strong relationships with government clients, understanding their needs and ensuring the delivery of high-quality solutions.
• Work closely with the CFO to develop and manage budgets, monitor financial performance, and make strategic financial decisions.
• Identify and mitigate operational risks, ensuring compliance with regulatory requirements and industry best practices.
• Stay abreast of industry trends and emerging technologies to drive innovation and maintain the company's competitive edge.

Requirements:

• Proven experience as a COO or in a similar senior leadership role within the IT industry, with a focus on e-government solutions.
• Strong understanding of the e-government landscape, including relevant technologies and trends.
• Demonstrated success in driving operational excellence, leading teams, and achieving business objectives.
• Excellent strategic thinking, problem-solving, and decision-making skills.
• Exceptional communication and interpersonal skills, with the ability to build strong relationships with clients and internal teams.
• Bachelor's degree in a relevant field; MBA or equivalent advanced degree is a plus.