Who are LRQA?
LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.
While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.
What do we do?
We help our clients negotiate a rapidly changing world, by working with them to manage and mitigate the risks they face. We serve a wide variety of industries, with a core focus on Food & Beverage, Consumer Goods, Transportation & Mobility, Technology & Telco, Construction & Manufacturing, Energy and Renewables and Chemical & Processing.
Our products and services range from independent third-party auditing to certification and training; we also offer consultancy services, real- time assurance technology and data-driven supply chain transformation programs. our innovative end-to- end solutions help our clients shape their own future, rather than letting it shape them.
LRQA currently operates across 51 countries, has more than 2,500 colleagues, generates around £350m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.
The Role
We are looking for a highly motivated, passionate professional to join our team and support clients to address their most pressing sustainability challenges, from responding to human rights crises to developing responsible sourcing strategies. This role will focus especially on responsible sourcing program management, which includes supply chain risk assessment, human rights risk assessment, responsible souring supplier management, ethical and responsible recruitment and more. This role will be client-facing and require direct engagement with clients’ Sustainability/ESG, Social Compliance, or Procurement teams.
You will work with private-sector clients, many of which are major global companies, spanning a variety of sectors, including consumer goods, retail, food/agriculture, finance, real estate, and electronics. You will be part of the Asia-Pacific Advisory team and will work with, and learn from, LRQA experts from teams across the globe.
We are looking for an organised, structured thinker who can handle large scale, complex, global programs with a high level of detail and project management capabilities. We are looking for exceptional individuals who will be motivated by the opportunity to work in a rapidly growing and successful business at the cutting edge of sustainability and to partner with world-class leaders to take on some of the planet’s most pressing ESG challenges.
Key responsibilities
- Independently manage and contribute to delivery of corporate supplier due diligence programs. Programs will include large scale, global responsible sourcing program implementation and operation for international clients. These require significant attention to detail, organisational, communication, and program management skills and experience.
- Manage the programs from start to finish, ensuring timely and efficient delivery as well as project team management, client engagement, project administration, quality control, and internal reporting
- Be the point of escalation for challenges and issues identified by the client or the team and resolve these issues alongside the project director and to the satisfaction of the client
- Oversee the program roadmap, budget, and resources to complete the work within the program guidelines, identify potential risks and make timely adjustments and revisions to the process, as needed.
- Manage program scheduling and oversee coordination across different business units and stakeholders
- Independently contribute to business development through proposal writing, pipeline management, pitches/presentations, client cultivation, and raising LRQA’s profile through thought leadership, blogs and speaking opportunities
- Manage staff allocated to projects and contribute to broader team development through mentoring, training, and promoting a positive open team atmosphere
- Partner with senior leaders, customer leads, and other product leads to support/lead the design and development of effective programs, products, and services that respond to client needs
- Uphold standards of LRQA platforms and systems, including project management systems, business development systems, and other processes
- Contribute to product development, from high-level marketing materials to detailed SOPs and delivery tools
- Stay informed about best practices and trends in responsible souring, human rights and emerging regulatory frameworks informing supply chain due diligence to continuously improve processes and procedures.
Experience required:
- 5+ years of relevant experience
- Professional experience with and expertise in program and project management with considerable organisational skills
- Manager-level experience, including project management, team management, and business development experience
- Excellent problem-solving abilities and attention to detail
- Professional experience in sustainability, responsible sourcing, human rights or modern slavery is needed
- Outstanding written and spoken communication and presentation skills
- Strong collaboration and interpersonal skills
- Capacity and willingness to work across different time zones and to hold meetings outside of regular local working hours
- Experience in a high-growth company or entrepreneurial environment
