· Experienced in F&B

· People Management

· Fast paced environment with team support

Job Responsibilities:

• Consult with line management and provide daily HR guidance
• Analyze trends and metrics with the HR department
• Manage and resolve complex employee relations issues and conduct objective investigations
• Maintain in-depth knowledge of legal requirements related to employee management and ensure regulatory compliance
• Work with management and employees to improve work relationships, morale, productivity, and retention
• Create and update HR policies and procedures, ensuring compliance with MOM guidelines and regulations
• Support HR transactions and administration, such as payroll processing and benefits administration
• Maintain accurate HRIS data and personnel records, including contracts, benefits, and compensation details

Job Requirements:

• Bachelor's degree in Human Resources, Business Administration or related field
• At least 3-5 years of experience in HR management, preferably in a multinational company
• Strong knowledge of Singapore employment laws and regulations
• Excellent communication, interpersonal, and conflict resolution skills
• Ability to work collaboratively with all levels of the organization
• Strong analytical and problem-solving skills with a focus on data-driven decision-making
• Detail-oriented with excellent organizational and time-management skills
• Proficiency in HR systems and tools, including HRIS and payroll software.

Apply here: https://www.careers-page.com/tyson-jay/job/L33V8978/apply

Tyson Jay Recruitment Pte Ltd | EA License No.: 16C7954

Ivan Lim | EA Personnel No.: R1109856

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

You will be part of a dynamic and driven team of lawyers in the Asia General Counsel Organization. You will be primarily responsible for legal issues related to privacy and data for American Express businesses across Asia. This position will report to the Director & Counsel, Privacy APAC based in Singapore.

How will you make an impact in this role?

Your role will include the following:

• Data & Privacy Advice. Provide best-in-class strategic advice on applicable data protection laws, rules and regulations in Asia and provide privacy support to Amex initiatives, projects and new product launches, such as advising on the data privacy issues and providing practical solutions to mitigate privacy risks.
• Drafting of privacy documents. Advise on, review, negotiate and draft data protection terms in a wide range of commercial agreements, privacy policies, privacy notices, customer disclosures, data processing agreements, etc.
• Privacy Compliance. Advice on and help manage privacy compliance requirements across Asia
• Legal Horizon Scanning Proactively monitor new privacy and data related legislative and regulatory developments across Asia and provide practical legal advice in cross-functional multinational regulatory change management projects to ensure compliance with applicable laws and mitigate legal risk.
• Manage Regulatory Affairs. Interpret and advise on emerging laws and advocate on behalf of Amex in industry associations, monitor data & privacy trends across the region, including in relation to new technologies such as Gen AI, to determine trends and possible issues for American Express to address, including development of public policy positions
• Collaboration. Collaborate with colleagues in a matrixed global organization, including legal colleagues in the Asia region as well as colleagues from the Global Privacy & Data Law Group
• General. Provide general guidance and advice to management on legal and regulatory matters and reporting, administrative and legal activities that arise in a Fortune 500 company.

Minimum Qualifications

1. Qualified and admitted/licensed lawyer in a Commonwealth jurisdiction. Candidates should have at least 4-8 years post-qualification experience, with at least 2 years of relevant privacy experience in a law firm and/or in-house legal environment. Prior in-house experience with financial institution or multi-national corporation preferred. Candidates with Certified Information Privacy Professional (CIPP) accreditation and/or with prior experience engaging with policy makers on legislative consultations preferred.
2. Communication. First class oral and written communication skills, in particular, the ability to explain complex legal matters clearly and concisely to non-specialists.
3. Professional poise. Maintains grace under pressure and demonstrates the ability to impart discipline and calm to stressful situations. Holds their own in live discussions where differing views are expressed. A persuasive advocate who is not afraid to convey unwelcome messages yet lays out a path to practical solutions.
4. A self-starter who takes ownership. Takes the initiative to learn independently rather than passively. Sees what needs to be done and then does it. Takes responsibility for understanding and solving problems.
5. Energetic and practical application of legal skills and knowledge to business situations and problems.
6. Build effective relationships and credibility throughout the company.
7. Manage workload by careful prioritization and personal organization.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

As a Jackpot Executive in Bukit Batok Clubhouse, you will report to our Assistant Manager, Clubhouse.

What you’ll be doing:

• Assist the Assistant Manager, Clubhouse to ensure the smooth operations of the Jackpot Room.
• Create “Wow” experiences for players.
• Assist players with food handling, machine fault and membership applications whenever necessary.
• Cashiering duties at the Jackpot Room.
• Reconciliation of daily transactions and cash floats.
• Accurate recording of jackpot machines’ performance.

We want you, if you have/are:

• Minimum 1 years of working experiences in Jackpot Room.
• GCE O or N Level.
• Excellent personalised customer service skills.
• Friendly, sociable and attentive to details.
• Independent, resourceful and self-motivated.
• Basic computer skills.
• Able to work shifts, weekends and public holidays.

Starting salary will commensurate with qualifications and relevant work experience. We regret that only shortlisted candidates will be notified.

• Process orders timely and accurately.
• Validate order documents and internal governance approvals for orders submitted by Sales.
• Clarify with Sales on the completeness and accuracy of the documents/ information submitted.
• To access in house systems (such BCC, Focal Scope, QS, SIR, Orion, SMOD, etc) to check for order information or resources (where relevant).
• Submit validated order information to order input team for further processing in the order system and ensure the timeliness of order issuance.
• Submit orders to Managed Services Procurement team (MPE) and Data Procurement team (DPE) to place orders with vendors/partners.
• To follow up closely on any issues such as outstanding document, approvals, and system component creation.
• File and store relevant sales documents of orders processed.
• Achieve targets of turnaround time (measure under Performance Measurement) of various order processes.
• Maintain and update order log for tracking.
• Provide statistics and analysis of order processing performance.
• Advice, coach and guide the SDE team (both HQ and offshore) on order raising.
• Work with Product and other stakeholders to fine tune order processes
• Escalate to line management on any issues/problems pertaining to order processing.
• Perform any other duties as required or assigned by Manager/Director.

Skills for Success:

• Diploma
• Proficient in MS Office applications, especially Excel.
• Knowledge of telecoms products
• Minimum 1-year relevant experience in a fast-paced environment
• Knowledge in BCC, Focal Scope, SMOD, QS, Orion systems will be an advantage.

Job Resposibilities:

-Take charge of daily operational matters of the outlet and ensure smooth operations flow

-Uphold and enforce Company’s Rules & Regulations

-Supervise on the operational effectiveness & service standards of Tenants and Employees

-Prompt follow-up and working alongside with Tenants and staffs on various requests, sales and promotional activities and campaigns

-Conduct routine outlet Hygiene Checks and Inventory Checks

-Maintain good standards of outlet’s overall aesthetics (Food/Stall Display) and grooming standards of staff

-Any other duties as assigned by your immediate superior

We are looking for a passionate and self-driven individual to join our iFAST Global Markets support team. The main function of this position includes the following

Responsibilities

• Input, update, and verify data accurately into databases and spreadsheets
• Ensure data integrity and consistency by conducting regular quality checks
• Quality control and system improvement
• Project testing and User Acceptance Testing
• Assisting Team Manager in ad-hoc duties

Requirements

• Minimum higher Nitec, N/O level and above
• A good team player who can work independently and diligently
• Meticulous and enjoys working with documents
• Ability to adapt to changing priorities and work on multiple tasks simultaneously
• Willingness to take on ad-hoc tasks and projects as needed
• Strong problem-solving skills and a proactive approach to challenges
• Able to work well in a fast pace environment with little supervision
• Self-motivated and able to multi-task
• Strong sense of responsibility
• Good communication and team building skills
• Competent with MS Excel and Word
• Candidates without working experience are encouraged to apply

Role and Responsibilities:

• Manage a team of System Operation/Maintenance Support based in various locations.
• Consolidate and allocate service requests related to system defect, system enhancements and configuration changes to the operation Business support, operation IT support or maintenance IT support.
• Advise and guide existing and new team members on SAP Treasury.
• Monitor and track support team performance.
• Summarize cases and communicate to IT management team based in Japan as well as business stakeholders based in Singapore.
• Escalate and track system defect with service providers and SAP.
• Review and approve internal documentation.

Requirements:

• Min. 10 years’ experience in SAP Treasury and Risk Management (TRM) and In House Cash (IHC), preferably SAP S/4 HANA.
• Solid SAP foundations with SAP FICO experience.
• Prior experience in handling support and application management support for a vendor or an in-house system integrator.
• Team leadership skills, ability to promote a sharing and learning culture across members.
• Ability to summarize large amount of information and communicate effectively to various internal stakeholders.
• Ability to correctly understand business requirements and recommend optimal solutions.
• Problem solving oriented and able to articulate various solutions with pros and cons.
• Ability to work under tight timelines.

Interested applicants please submit your resume to [email protected] or click Apply Now button.
We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Air Freight Operation Assistant Manager

$4000-$4500

70 Alps Ave Singapore 498801 (Changi)

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

Cheah Khai Yeen (Catherine) Reg No : R1986405.

The Supreme HR Advisory Pte Ltd EA no: 14C7279

Roles & Responsibilities

Roles & Responsibilities :

· Manage day to day restaurant operations, and ensure a positive outlet image

· Coordinating front and back of the house operations for smooth delivery of services

· Training / coaching of new and current staff on customer service best practices

· Managing staff training, schedules and work performance

· Organize and supervise shifts

· Respond promptly to customer complaints, suggest solutions to resolve complaints

· Ensure compliance with safety and sanitation regulations

· Control operations cost and identify measures to cut wastages

· Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations

· Preparing of reports

· Analyze and forecast sales figures to maximize profits

· Strong leadership, motivational and people skills

· Acute financial management skills

Qualifications & Requirements

· Diploma in Hospitality, Retail Management or related field

· Proven work experience as Restaurant Manager / Hospitality Manager

· Strong leadership skills

· Excellent communication skills

· Financial Management skills

· Customer service oriented

· Mandarin and English speaking is a must. (Because we serve Chinese cuisine)

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and staff.

· Control operational costs and identify measures to cut waste

Interested candidates please whatapps us at +6593974262.

• Global Company
• Regional Exposure

About Our Client

Our client is a reputed French group that has been a committed international player for over 60 years.

Driven by a collective energy, their 8 areas of activity (Food Industry, Agrosupply, Feed Phosphates, Magnesium, Plant Nutrition for the General Public, Packaging, Algology and Renewable Energy) invent sustainable, high added value solutions that serve a shared ambition.

They count 10 000 employees globally and now growing one of their division in Singapore focusing on Magnesium chemicals. They are an expert in the commercialization of magnesium products for the agricultural, industrial and environmental fields.

Job Description

• Develop and expand the business in the SEA region.
• To understand and monitor the market (technical development, competition, potential clients, raw material cost, regulations)
• Maintaining and developing the client portfolio by working closely with your network.
• Negotiating commercial contracts to achieve a successful supply to your customers with optimal results.
• Overseeing the full order and delivery process to create the best service to your customers.
• Professional reporting to management.

The Successful Applicant

• About 3 years of experience in Chemicals Sales, with at least 1 year of regional experience
• Ability to sales technical products
• Willingness to travel to meet customers across SEA
• Good presentation skills and able to manage key stakeholders during negotiation

What's on Offer

This is an opportunity to join a massive group, and to own a region for yourself! You will be given autonomy and will be entitled to commissions.

Job Description & Requirements

GENERAL MISSION

1. Manage sales targets for hotel accommodation
2. Work on existing client data base and source new clients
3. Promote F&B and private events for Restaurant by the pool side
4. Manage and service client bookings and expectations
5. Work with the S&M team to achieve monthly targets for accommodation and F&B revenue
6. Coordinate with hotel operations client requests and follow through.

RESPONSIBILITIES AND MEANS

• The individual person will be responsible for their coordinating duties as well as administrative functions.
• Maintain and ensure the smooth running operation of all his/her accounts within the commercial section in consultation with the Director of Sales on all matters.
• The individual performs his/her duties within the teamwork defined by the group and hotel norms and by internal regulations as specified by the Director of Sales.
• Ensure all emails correspondence for the entire sales team (DOS + Sales Mgr.) are replied to within the same day; i.e. answer all sales emails during times of the sales team away on sales calls.
• Attend to all incoming sales telephone calls and action accordingly.
• Assist in the packing of materials when required, e.g. Hotel brochures, sales kits. Etc.
• Organize regular client visits in accordance to a predetermined plan.
• Organize and assist with Hotel Site Inspections and Entertainment when required.
• Prepare a tentative monthly schedule record all sales and other related activities for the preceding month.
• Assist in drawing up the marketing plan annually with the Director of Sales by providing market, clients and competitors intelligence.
• Assist the Director of Sales & Sales Manager in completing and submitting “M.I.S. Report” to Accor MIS office, relevant Corporate & Travel Agents production reports, analysis reports on a monthly, quarterly and Yearly basis
• Assist the Director of Sales in issuing Corporate Agreements and Travel Agents Contract Rates to be issued in a timely manner and approved by DOS and GM prior.
• Ensure that all feedback from guests are reviewed and investigated with Director of S&M, then follow-up is action taken.
• Provide reports / analysis for sales as requested by the DOSM

Interested applicants are to send their resume to Director of S&M to Mr Ken Leow --- [email protected] and HR --- [email protected]

Key Responsibilities:

• In charge of overseas legal entities finance control and regulation, manage and comply with local government reporting requirements and finance filings;
• Conduct regular evaluations and ensure all legal entities in the region are effectively managed from local statutory compliance perspective, work closely with the local team to identify and mitigate risks;
• Continually strengthen the framework of legal entity management; Lead and support project where you get an opportunity to define the problem, come up with hypothesis, engage stakeholders to shape the solution and ultimately implement the change;
• Improve overseas accounting operations and streamline the RTR process and build up the standardization process, optimize the accounting operation efficiency and accuracy;
• Design and implement operations inter-co charges between the Company and eco-system entities, standardize charge methodology and proper documentation in place, and accurate quarterly charges made;
• Monitoring internal controls，developing plans for financial growth and supporting other ad-hoc projects.

Requirements:

• 3 to 6 years of related accounts experiences preferred

Should you be interested in this position, please contact Terence at +65 9645 4048 your resume directly for fast respond.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R23116141 Le Cong Thang

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

• 5 Days
• 830am - 6pm
• $3500 - $4500
• Jurong [Company provided at Jurong East]

Job Scope:

• Lead, drive and in charge of warehouse operations, meeting customer requirements and achieving agreed key performance indicators
• Be the owner of warehouse processes and execute them in an efficient, effective and a timely manner
• Perform major tasks in warehouse operations which include receiving management, inventory management, order fulfillment and administration
• Manage and supervise a team of executives, supervisors and warehouse assistants
• Ensure operational documents and shipping documents are accurately and timely prepared to expedite customer shipments
• Ensure daily maintenance and housekeeping of the warehouse and equipment
• Ensure periodic inventory cycle counting
• Plan warehouse storage layout to achieve optimization
• Identify safety hazards in operations areas and proactively eliminate any risks
• Ensure staff work safely in a safe workplace
• Other duties as assigned by management

Requirements:

• Min 3 yrs of Warehouse experience
• Understand ZGST warehouse requirement
• Prior experience dealing with electronics component warehouse is a plus
• Good leadership skills

Interested applicants can send your resume to Whatsapp 83208165 (Jennifer) and allow our consultant to match with our clients.

We regret to inform that only shortlisted candidates will be notified! All applications will be handled with strict confidentially.

Jennifer Tay Swee Shan

Reg No: R22111564 | EA No: 21C0845

Recruit Now Singapore Pte Ltd

Our client is global leader in international education services. Due to business needs, they are now recruiting a Regional FP&A and Business Partnering to be part of their Finance team for ongoing transformation projects. They are located in the Central Area - easily accessible.

Roles and Responsibilities:

• Lead the business planning and analysis process to track results, performances and highlight business opportunities across all key markets.
• Collaborate with internal teams in FP&A area and ommercial finance planning activities

Requirements:

• Minimum Degree in Accounting / Finance
• At least 5 years experience in relevant field

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Overview

Join the NUHS Group Chief Technology Office (GCTO) that advocates flexible and innovative working culture. Successful candidate will be part of a team of Data Scientists and Software Developers who partner clinicians to propose, develop, and implement advanced Artificial Intelligence / machine learning models and pipelines to augment clinical workflows in NUHS cluster. The candidate will also ensure the adequacy and effectiveness of the models and tools for NUHS.

Key Responsibilities

• Research and develop machine learning models in various clinical areas such as clinical notes, medical images, and patients’ data
• Develop, train and test AI models in the local medical domain
• Work with the team to design and architect the workflow of the data and algorithms including data input, output and storage between various health IT systems
• Lead in the gathering of requirements and data by working and coordinating with clinicians and other relevant internal and external stakeholders
• Work with the team to develop and deploy necessary AI models for NUHS in hybrid cloud environment
• Document clearly explaining how the algorithms have been implemented, verified and validated
• Lead project to deliver AI related research and development requirement to meet the business need

Requirements

• Minimum Bachelor’s degree in computer science or related fields with strong statistical modelling and machine learning skills. Graduate degree in related fields may apply
• Hands-on experience in the development of end-to-end data analytics solutions and machine learning pipeline including data exploration/extraction/crawling, data processing, and model building
• Hands-on experience on development of AI models in NLP is a plus
• Proficient with programming in Python and AI related frameworks such as Scikit-Learn, TensorFlow, and PyTorch
• Knowledge and experience in machine learning platform and services from cloud providers such as AWS, GCP, Azure
• Familiarity with healthcare data, medical image is a plus
• Experience in leading AI projects and virtual team
• Strong problem-solving skills with the ability to work independently and in a team
• Excellent written and verbal communication skills, including the ability to communicate technically and non-technically with ability to translate between the two

Our reputable client in Singapore is looking for a Digital Product Manager to join their team in Singapore.

1. Customer Issues & System Support

- Provide investigation support, track and monitor of reported customer issues escalated from front-office.

- Ensure reported issues are resolved timely, and any critical issues are timely escalated /communicated to stakeholders.

- Work closely with front-office and technology team to provide detailed customer issue and information to assist them with timely investigation, impact assessment, resolution, and root cause analysis (RCA).

- Initiate periodic meeting with technology and business partners to review and follow up on all open production tickets relating to digital channel services.

- Collaborate with cross functional technology & business partners to help speed up resolution of complex issues.

2. Servicing & Customer Experience Management

- Review customer satisfaction through tracking of support demand, and issue resolution turnaround time

- Perform analysis through data collated and identify process improvement or enhancement plans to reduce negative customer impact and improve overall customer satisfaction.

- Collaborate with journey owners to resolve identified customer journey gaps.

- Drive and execute channel process improvements to achieve operational excellence and better employee journeys.

Qualifications:

Experience in Customer Issues & System Support

Servicing & Customer Experience Management

Interested applicants may submit your detailed resume to [email protected] in MS Word format.

We regret to inform that only shortlisted candidates will be contacted.

EA License No. 01C4394 • RCB No. 200007268E • EA Registration No. R1329705 (Lopez Geraldine Pascual)

Job Scobe :

1. Assist counter to answer phone and do sales record.

2. Arrange customer for queue and appointment.

3. Daily shop cleaning

4. Updated daily slaes record

Employee Benefit:

1.Annual Leave incresement follow as per mom start from 7 day / years

2. Annual Leave may only bring doen a year

Marketing Manager (F&B)

• Basic $4000-$6000 + AWS + VB (Depends on performance and sales)
• 5 Days | Mon-Fri 8:30AM-5:30PM
• Location: Boon Lay

Job Scope

• Evaluate and enhance marketing and pricing strategies.
• Analyze market trends and assess competitors.
• Generate leads for new business opportunities.
• Examine sales of new products.
• Coordinate and propose marketing strategies based on market research and sales trends.
• Develop and oversee the budget of the marketing department.
• Supervise branding, advertising, and promotional campaigns across shopping malls, media, and SNS-related platforms.
• Assist in developing creative briefs and guide creative direction to align with objectives for all advertising and public-facing communications, including print, digital, and video assets.
• Conceptualize and execute multichannel campaigns.
• Assess the effectiveness and impact of ongoing marketing initiatives, promotions, and campaigns through tracking, analysis, and optimization.
• Manage the Loyalty program for campaigns, customer communications, and retention.
• Present concepts and final deliverables to internal and external teams, and communicate with senior leaders about marketing programs, strategies, and budgets.
• Address customer complaints related to promotional campaigns.

Requirements

• Work Experience: Around 10 years or more (8-9 years are welcome)
• Possess the following skills:

1. Know sales the process.
2. Critical thinking and problem-solving skills.
3. Creativity and great writing skills.
4. Great communication skills.
5. Good organization and planning skills.
6. Know technology such as AdWords, InDesign, Illustrator, Photoshop, etc. High skills in Microsoft Office are a must.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Felcia Ang Zhi Yun | EA Personnel No.: R22109905

1055

Responsibilities:

Program Management:

1. Manage Accelerated Digitalization (AD) demand pipeline in countryWork with sites and analyse operational data to identify AD opportunities
   Provide operations teams with assistance in the initial site assessment and technology matching based on AD toolkits and published materials.
   Actively work with functions such as Solutions Design on opportunity assessment and BCA development for complex robotics projects.
   
2. Support AD project deploymentsWork with country Senior Management Team (SMT) to ensure that appropriate internal resources have been allocated to each AD implementation project where BCA has been approved.
   Escalate demand and supply side issues regionally as required.
   Lead vendor liaison on AD opportunities in country such as getting proposals, conducting site evaluations or trials.
   
3. Capability development at country levelInfluence and coach operations to improve opportunity identification, accelerate site assessment, resolve implementation issues etc.
   Develop country-wide digitalization capability by sharing regional and global collateral/training material/standardized templates.
   Provide regular updates to local SMT and operations on Regional AD policies and product development.
   Liaise with local vendors and recommend them for regional engagement if they are promising.
   
4. Program management and reportingResponsible for performance tracking, monitoring and governance of AD and non-AD deployment plans in country.
   Document lessons learnt and conduct post implementation reviews within country and region.
   Provide regular updates to Regional Team on AD Activities in country.
   Engage Regional SMEs if assistance is required, especially in the area of vendor liaison and BCA development.

Requirements:

• Bachelor's Degree
• Experience in managing multiple tasks and projects, especially operational and business improvement projects that are cross-functional.
• Good influencing and communication skills
• Good analytical skills and experience in both qualitative and quantitative analysis
• Industrial Engineering and familiarity with Warehouse Operations process flows highly desirable

At DHL Supply Chain we take pride in our commitment to fostering a workplace that celebrates diversity and promotes inclusion for all. We believe that the diverse backgrounds, perspectives, and experiences of our employees are integral to our success. Our inclusive culture is built on the principles of equality, respect, and belonging, where every team member is valued and empowered.
We actively encourage individuals from all walks of life, regardless of age, race, gender, sexual orientation, religion, nationality, disability, or any other characteristic, to apply for positions with us. We are dedicated to providing equal opportunities, removing barriers, and creating an environment where everyone feels they truly belong.

Responsibilities

• Manage infrastructure needs to implement new and manage existing ICT systems
• Facilitate project activities for a smooth rollout and operations of the systems
• Oversee the change process for system deployment, operations and managing other suppliers
• Manage infrastructure development and maintenance issues with users and other suppliers
• Manage user expectations, maintain good rapport with users and understand users’ requirements
• Adhere to quality management system (“QMS”) and other audit requirements
• Provide with status updates of infrastructure development or maintenance

Requirements

• Degree in computer science/computer engineering or other relevant ICT disciplines
• Minimum of 5 years working experience in ICT infrastructure services, such as datacentre, disaster recovery, server, storage, network and desktop infrastructure
• Project management experience in multi-vendor environment
• Technical services delivery and management related certification, such as Information Technology Infrastructure Library (ITIL) and/or Certification in Outsourcing Management for IT (COMIT), or equivalent
• Knowledge and relevant experience in implementing and leading small to medium scale ICT infrastructure projects; Implementing and managing system infrastructure in cloud environment (e.g. AWS, Azure, GCP).
• Experience with working in the public sector/Government agencies
• Strong analytical, conceptualisation and problem-solving skills; results-oriented and customer-oriented; good team player with strong organisation and people management skills.

Customer Support

• Lead and inspire the customer support team to deliver best-in-class post-sales support.
• Foster a positive work environment that encourages collaboration and innovation.
• Conduct regular team assessments and provide guidance to enhance performance.

Administrative Support

• Assist the director in various administrative tasks to ensure smooth operations.
• Oversee Singapore entity GST submission, ensuring compliance with regulations.
• Manage corporate income tax returns in a timely and accurate manner.

Financial Oversight

• Work closely with the accounting team to manage financial transactions and reporting.
• Coordinate banking activities and maintain strong relationships with financial institutions.
• Ensure timely and successful completion of internal and external audits.
• Implement and maintain robust internal controls to safeguard financial processes.

Logistics and Sales Operational Support

• Collaborate with global logistics teams to optimize supply chain operations for APAC.
• Support Director in forecasting in a timely fashion to support strategic planning. 
• Manage the overall Singapore entity GST submission, Corporate Income Tax returns as well as internal and external audits in a timely fashion.
• Relationship building with corporate bank and support commercial director in relevant banking activities and proper documentations as and when required.
• Arrange banking and boardroom documents sign off as well as keep record of all the correspondence and documentation pertaining to the Singapore corporate entity.
• Build policies on distributors and customers credit limits and payment terms in compliance with company policies.
• Oversee monthly accounts closing and financial reporting, invoice payments to internal and external parties as well as accrual postings.

The Opportunity

We, at Flywire, are seeking a Client Success Manager, Travel who will work with the Travel sales team and management in the execution of strategies and tactics designed to increase growth of client base, improve client retention, upsell to increase revenue, find opportunities for improvement, provide accurate and timely issue resolution and assure clients utilize the Flywire International Payment Solution.

• Building and maintaining strong relationships and communication within key business client accounts
• Creating the ideal strategy for each business client to maximize money moved and increasing revenue through up-selling
• Providing clients with analytics and additional reporting mechanisms through a quarterly/bi-annual business review
• Working with existing business team to build out standard methodologies for client on-boarding
• Strategic Consultation- Become a payment expert for our merchants, delivering expertise, education, leadership and guidance to merchants on their global payments strategy.
• Provide a feedback loop for The Client, by gathering merchant’s feedback, evaluating the evolution of merchant needs, and communicating these to product and management personnel.
• Developing and maintaining a current knowledge and understanding of all services provided by the company and maintaining, at all times, a professional and ethical relationship with clients when representing the company
• Execution and results oriented- A strategic thinker with excellent project management skills and the ability to lead and manage time-sensitive, cross-functional initiatives in a fast-paced, highly entrepreneurial environment with little supervision.

• To be responsible for overall project management in ensuring the quality, cost, statutory, safety and environment issues and project scheduling requirements are met
• To support with the establishment of the overall success criteria for the project, including time, cost, technical and performance parameters
• To identify and ensure that the appropriate line manager is aware of quality, safety, health and environment issues
• To maintain effective project governance, processes and systems to be utilized throughout project
• To manage the implementation of the master programme, manpower, materials & plant schedules
• Responsible for the project planning, including producing the detailed project plan
• To lead and facilitate the overall cross-functional project team
• To manage the change control process
• To monitor and advise upon project finances
• To manage the flow of project information between the team and the client, through regular meetings and written communications
• To prepare master programme, formal project progress and other reports
• To take a leading role in interfacing with the client and other consultants, at all project stages
• To identify opportunities to develop new business with existing clients and reporting such opportunities to the appropriate line manager
• To ensure that key information and learning generated from each project is input into the Turner & Townsend internal database
• To ensure prompt client invoicing and utilising of internal accounting systems in order to monitor a project’s financial status

• Monthly team meetings
• ISO/HSE (Biz Safe) compliance
• Emergency / Fire Warden / First Aid
• Stationary and office supplies
• Meetings, visitors and guests
• Arrange internal team events
• Office facilities, repairs and maintenance
• Main reception phone/desk/mail/courier
• Office invoicing, bills, etc
• Leave cover for Infra/NR Personal Assistant
• Ad-hoc support work as and when required