ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider, ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

You will

• Secure new and retain existing contracts to ensure that revenue targets are met according to budget.
• Prospect, present and constantly build a pipe of potential customers requiring our IFM / FM service.
• Lead tender bids working closely with Operations, Procurement, Contracts teams from onset of tender preparation till timely submission of our tender proposal.
• Develop and sustain strong relationships with customers and all stakeholders.
• Conduct early engagement with targeted customers to understand their touch points, strategize the approach and design solutions before tender launch.
• Identify and build rapport with service partners to ensure good support.
• Sales and pipeline updates on a regular basis to management to adapt to market, regulatory and customer changes.
• Assess potential risks on each project and propose mitigation plan to management.
• Conduct market research to identify new opportunities.
• Keep abreast of IFM trend and market transformation.
• Develop and pitch ideas to present company offerings and negotiate business deals.
• Assist in timely renewal of certification as required by the relevant associations / industry.
• Adopt best practices and strategic goals to meet revenue objectives.
• Support team to plan, monitor, analyse and maintain project performance metrics to ensure deliveries and timely completion of task(s).
• Provide effective team and project leadership.
• Lead with integrity and establish a trusting, inclusive, and productive environment, while upholding organization policies and standards.
• Provide guidance to team members, including opportunities for coaching and development, to maximise work output and work quality.
• Work closely with the leadership team to meet company objectives through timely and regular reporting of project status, outcomes and deliverables.
• Compilation and interpretation of sales and other management reports
• Any other tasks as assigned.

Requirement:

• Bachelor’s Degree in related field(s).
• Business Development experience with good networks and experience in the sectors that ENGIE is active in.
• Ability to effectively penetrate new markets.
• Preferably to possess tender / bid management knowledge and experience.
• Technology and innovative solutions savvy with creativity to design and infuse solutions in proposals.
• Strategic thinker with a problem-solving aptitude.
• Excellent written, verbal communication skills with a flair in carrying out presentations.
• Strong negotiation skills.
• Decision-making, organisational, leadership skills and being a strong team player.
• Has a good safety mindset and displays good WSH behaviour.

Responsibilities

• Ensuring the technical support team quickly and efficiently responds technical support issues, via telephone, email, and the company’s support ticketing system and that all issues are documented and resolved within SLA.
• Well understand solutions projects SLA/SLG and make sure Systems Engineer team in line to ensure customer satisfaction and SLA/SLG.
• Defining support processes and procedures and in-depth reporting and analysis of the reported technical issues, along with root cause analysis leading to recommended remedial action.
• Responsible for ensuring the correct elevation of issues from 1st line to 2nd line support members, and ultimately any un-resolved software issues to the technology team. He/she will further be responsible for ensuring that these issues, once resolved, are correctly communicated to the support team and in turn communicated out to the customer base.
• Managing prioritisation, escalation, and resolution of support incidents to the Technology team.
• Ensuring the ticketing and documentation process for all support incidents is adhered to.
• Managing on-site support services as required.
• Recruit, train and supervise L2 Systems Engineer team.
• Build and manage L2 Systems Engineer team’s roadmap.
• Develop & maintain online technical training courses for support division engineers.

Requirements

• Bachelor’s degree or equivalent experience.
• Leadership ability.
• Proven work experience as leading technical support team (Minimum 03 years).
• Experience with Customer Service.
• Outstanding organisational and communication skills.
• Familiarity with best practices in IT service management.
• Hands-on technical skills in systems and network.
• Familiarity with Linux, virtualization platforms (VMware) and open-source application.
• Familiarity with IT Automation and scripting.
• Familiarity with cloud technologies and administration.
• Self-motivated with ability to work in a fast-paced environment.

Technical Delivery Manager

· At least 5 years’ Experience of Private Banking system implementation/projects.

· Private bank functional and technical understanding is must.

· At least 10 years of experience in every stage of software development lifecycle.

· Relevant Technical & PM certification will be plus including knowledge of technologies like J2EE, Oracle, Unix, MQ etc.

· Experience in effective planning, execution, monitoring End-to-end technical activities and reporting to senior management .

· Experience in managing Technology vendor and Business stakeholders.

Overview:

We are seeking a self-motivated Operations Service Manager to join our HR manpower deployment team.

This position offers the ability to grow, develop and maintain relationships with key clients and our deployed employees. The talent will be responsible for acquiring and managing clients mainly in various industries and sectors.

Job Highlights:

• Working in a fast-paced and service-oriented environment
• Opportunities to grow within the organisation

Job Responsibilities:

• Acquire new corporate clients in manpower outsourcing
• Manage projects based on client's manpower requirements.
• Sourcing, rostering, training, deploying and verifying timesheets of staff, as well as coordinating with client representatives on job scope.
• Plan and execute recruitment of temp staff and full time employees.
• Manage manpower attraction, development and retention to meet clients’ needs.
• Manage post project administrative matters (reports, , reviews and meetings with clients)
• Be on site as required, to ensure operations are executed smoothly

Job Requirements:

• Minimum Degree with 2 years of working experience in related service industry. Diploma holders with 3 years or more working experience will be considered
• Able to work in a fast-paced environment
• Excellent leadership and management skills
• Good interpersonal skills
• Proficient in Microsoft Office
• Performance driven
• CEI-KAH / Basic holders will be prioritized.

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

This position has a strong focus on Campus Planning and Redevelopment, for which planning has already started. It will be designed to be a great place for the student and staff, well-integrated and seamlessly connected, and be built for sustainability to benefit future generations. The new Campus will be a transformational sustainability environment, where design is not just for a beautiful space, but also for an engaging culture for generations to come.

Responsibilities

You will be responsible for the following:

Planning and Development

• Be involved in Singapore Polytechnic, SP infrastructure and facilities planning, development and management.
• Provide technical support and assistance to SP Master Plan Project team to access and acquire information on SP’s infrastructure and installed systems.
• Attend and participate in relevant meetings (design planning, interface, technical clarification, etc) as per planned schedule to provide technical inputs as needed.
• Support and input to the consultants’ technical and design proposal to meet SP’s operation needs and minimising M&E services disruption.
• Coordinate internally for design and interface coordination through the various transition phases of the SP Master Plan.
• Review and input to proposed work plans and schedules to achieve control, compatibility and coordinated objective to avoid and minimise operation disruptions.
• Assist in the management of the appointed maintenance agent and specialist system vendors in their maintenance scope and planned program including breakdown investigations, inspections and audit.
• Be the bridge between FM and consultants, so that detailed information, including operations workflows, interdependencies, additional requests and ideas, are documented, transferred and communicated between and with all parties in a timely manner, and captured for holistic design, development and subsequent procurement planning.
• Follow through on the project, including obtaining the sign offs and approvals where necessary before the space is built, all the time ensuring that the space is built according to approved plans.
• Keep abreast of latest Singapore Standards and authority requirement, so as to lead Singapore Polytechnic in the desired direction.
• Interface with the consultants and build stakeholder relationships, both internal and external, including government agencies and community partners.
• Responsible for budgetary planning and control, ensuring that the development keeps within budget.
• Write papers for approval on relevant subjects when required.
• Support the rest of the campus planning team where required.

Other Project and Programme Management and Implementation of Strategy and Initiatives

• Manage and coordinate several on-going projects and events at a time, keeping an eye on each timeline and achieving milestone goals to meet specific deadlines.
• Assist in identifying strategy goals, initiatives and programmes, and developing action plans for and coordinating implementation.
• Review the initiative and programme execution at regular intervals and report the progress at management meetings.
• Other duties as assigned.

Requirement

• Minimum Degree in Engineering (Mechanical or related discipline).
• Minimum 5 years of relevant working experiences.
• Previous experience in Air Conditioning and Mechanical Ventilation (ACMV) installation work is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Ability to multi-task and work under tight timelines.
• Good analytical and organization skills including computer literacy.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.
• Demonstrated leadership qualities and strategic planning capabilities.
• Strong team-player, with natural ability to interact with all levels of staff.
• Good listening ability, and a positive attitude.
• Certification as Fire Safety Manager and/or Green Mark Facilities Manager will be an advantage

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Technology Delivery Manager

• Experience / knowledge in Project Management, Application Management, Risk and Issue Management, Change Management and Resource Management.
• Experience in Production Support Management, Incident and Problem Management.
• Experience in system, system integration and software design.
• Knowledge in networking, firewall, data migration, password encryption, SSO integration, and disaster recovery planning and testing .
• Experience in Machine Learning or Data Analysis.
• Experience in Hadoop ecosystem and technologies.
• Experience in NoSQL database or Big Data.
• Experience in Control-M, Git, Jenkins, JIRA.
• Experience in SharePoint and Confluence.

[About us]

The JGC Group, headquartered in Japan, has played on important role in providing solutions to a wide range of social and industrial needs, not only in Japan but in areas around the world. These businesses include total engineering of plants and facilities for energy and infrastructure industries. Especially notable is its success in carrying out more than 20,000 projects in 80 countries, which has established its reputation as one of the premier engineering contractors in the world.

In order to achieve further development of the group's business as a whole, we are implementing a major reorganization in which our Singapore-based company named JGC Asia Pacific Pte. Ltd. (JGCAP) be positioned as a regional headquarters to oversee group companies in the APAC region. With this reorganization and transformation, we are looking for a new 'Business Project Manager', who are required to act as the top of newly-established organization responsible for business development and its project management in new business domains (in areas of chemicals, life sciences, pharmaceutical, industrial and urban infrastructure, etc.).

[Job Description]

• Work closely with Director of the company, as a lead of new organization, to develop sales and project development/management strategies and drive its execution for business expansion to achieve the company's targets.
• Take a lead for sales activities, concurrently as technical sales, to customers together with Director and sales team of the company covering Singapore and its neighbouring markets in APAC region to penetrate new business domain.
• Work closely with Director and sales department of the company, from the viewpoint of technical aspect, interpret market segment information and secure business opportunities in new business domains in Singapore and its neighbouring countries in APAC region.
• Take a lead of a series of process from development of project by eliciting needs from customers and making proposals, to receiving orders and successfully executing them, including;

1. Evaluate, screen, review and make decisions on whether or not to work on the project.

2. Negotiate several conditions of contract with clients.

3. Initiate and responsible for organizing a team and execute estimation work & project operation.

4. Collect execution data and conducts a post-implementation review internally.

• Responsible for project management and execution of all types of PJ (FEED and EPC such as, conceptual design, basic & detailed engineering, procurement, construction and commissioning) in the field of new business domains.
• Communicate with various stakeholders, including partners, vendors, subcontractors, relevant government agencies and customers (including existing and new customers) in Singapore and across the APAC region to build and maintain trusting relationships.
• Manage and ensure sound performance (including cost, time, quality and safety) in the projects carried out by the organization. The role is expected to report to the Director on a regular or as-needed basis on the performance of the projects as required to achieve the goals of JGCAP and the Group as a whole.

[Job Requirement]

• 10+ years of experience in managing EPC projects in the oil & gas or industrial and urban infrastructure related industry.
• In-depth working knowledge of industrial code and standards commonly applied to oil & gas EPC project such as API, ASTM, IBC is a must.
• At least 3 years of experience in Feasibility Study, Front-End Engineering Design, and EPC projects in the oil & gas or industrial and urban infrastructure related industry as a Project Manager.
• At least 10 years' experience of client-facing and communication in the oil & gas or industrial and urban infrastructure related industry, as well as experience of leading the communication with 3rd party vendors or subcontractors for effective execution of projects.
• Proven track record of developing project and winning orders through several approach of proposal to client.
• In depth knowledge and experience in Lump-Sum Turn Key-basis EPC project in the Asia-Oceania region.
• Experience of leading a team of more than 30 employees.
• Excellent interpersonal and analytical skills with the ability to think "outside the box" to solve problems.

*Due to our limited capacity, please note that only shortlisted candidates will be contacted individually.

*Please provide true and correct information to the best of your knowledge to our screening questions.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 6,800 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our growing team. Reporting to Senior Digital Strategy Director, we are looking for candidates for the following position:

Performance Marketing Manager

As the Performance Marketing Manager, you will play a pivotal role in developing and executing our paid media strategy to drive customer acquisition, revenue growth, and brand visibility. You will lead a media planning and operation and collaborate with cross-functional teams to achieve our marketing goals.

Responsibilities:

· Paid Media Strategy: Develop and implement a comprehensive paid media strategy that aligns with company objectives.

· Team Leadership: Manage and mentor a team of performance marketers, fostering a culture of continuous learning and improvement.

· Campaign Management: Oversee the planning, execution, and optimization of paid advertising campaigns across various channels, including Google Ads, Facebook Ads, TikTok, Meta, DV360, and others.

· Data Analysis: Monitor and analyze campaign performance metrics using tools like Adobe Analytics or Google Analytics to make data-driven decisions and refine strategies.

· Ad-Tech Expertise: Utilize ad-tech tools, media pixels, and Customer Data Platforms (CDP) to target audiences effectively and optimize campaigns at an advanced level.

· 360-Degree Digital Touch Points: Leverage a deep understanding of consumer behavior across web and app platforms to maximize digital touch points.

· Client Communication: Use excellent communication and presentation skills to effectively address business challenges for clients and stakeholders.

Qualifications:

· At least 5 years of experience in performance marketing field

· Bachelor's degree in Marketing, Business, or a related field

· Years of experience in performance marketing, with a proven track record of managing successful paid media campaigns.

· Enthusiastic about learning and staying updated with industry trends.

· Strong self-motivation with a focus on achieving business growth and taking ownership of projects.

· Proficiency in digital analytics tools such as Adobe Analytics or Google Analytics.

· Hands-on experience with various ad platforms including TikTok, Meta, DV360, and Google Search.

· Knowledge of ad-tech tools and the ability to leverage them for audience targeting and campaign optimization.

· Strategic media planning capabilities with a 360-degree digital touchpoint approach.

· Excellent communication and presentation skills to solve business challenges for clients.

ENGIE Service Singapore is a leading provider of Integrated Facilities Management solutions (IFM), property management, operations and maintenance, specialized rail engineering works, sustainable solutions and FM Consultancy services. With strong presence in various counties across South East Asia, we operate across mission-critical industries - aviation, transportation, healthcare, education, government and commercial.

ENGIE understands the integrated role of facility management and the value of it can be expanded beyond the traditional approach. As a total FM, specialized engineering and sustainable real estate solutions service provider,

ENGIE offers a comprehensive range of technical, digital and support services customisable to best suit your unique needs.

Responsibilities:

• Report to Senior Manager
• Overall project management responsibility of all the site activities and progress, project quality plan implementation, on time completion of the project.
• Co-ordination with client and contractors on all site matters pertaining to all section
• To meet contractual, technical and project completion milestones within budget and on time.
• Implementation of QEHS policy on site and ensure that all site staff understands and adhere to all aspects of the policy
• To manage all team for all site activities, coordination and supervision works.
• Provide technical guidance and advice to installation team to ensure the quality of works and installation method according to good engineering practices.
• Liaise with consultant, clients, authorities and contractors.
• Comply with company regulations and work practices at all times; ensure all the project activities meet legal and statutory requirement in technical aspect.
• Monitor / review operational costs and responsible for financial performance of projects

Requirements:

• Minimum a recognized Bachelor Degree in Engineering or equivalent with at least 10 years of relevant experience.
• Ability to understand electrical circuit diagrams and mechanical assembly drawing and troubleshooting of installed system will be an added advantage
• Self motivated, hand-on and passionate with strong analytical skills to work in a dynamic environment.
• Responsible and diligent, competent and capable of navigating difficult situations.
• Positive work ethic and display conviction.
• Commitment and able to discharge his duties with pride.
• Invaluable contribution to the Rail department
• Ability to work independently, under pressure and meet tight deadlines
• Good interpersonal and communication (both written & verbal) skills

● Responsible for all food prepared at all kitchen outlets

● Responsible for menu planning and functions as well as menu changes and updates

● Ensure that the standard recipes are followed throughout all outlets

● Keeps food cost under control

● Responsible for liaising with human resources in recruiting chefs for the kitchen

● Keeps high standards of food production

● Responsible for hygiene and sanitation of all outlets

● Training and coaching of kitchen staff

● Responsible for administrative handling regarding the kitchen department

● Controls food requisitions and market list

● Checks acidulation and amortization of food

● Tests new available items

● Checks staff food preparation, quality and quantity

● Informs all chefs about complaints and improvements to be made

● Filling out attendance record, preparing work schedule and vacation planning for kitchen chefs

● Attends weekly F&B meetings & hold kitchen briefing

● Supervises and checks portion sizes, stations, fridges and perishables.

● Checks spoilage and return of usable items

● Checks personal cleanliness of staff and cleanliness of kitchen

● Ensures effective control of kitchen and labour costs and reports to the Managing Director

● Managing ERP related tasks and responsibilities as required in the role

● Makes the yearly Kitchen budget.

● Safeguards and handles all restaurant property as per set standards of the restaurant.

● Complies with restaurant’s hygiene, health and safety policies

Job Descriptions:

• To coordinate and manage client expectations
• Report to management, manage M&E team and work with other trades manager
• Able to schedule, supervise and control sub-contractors to carry out their works accurately and timely in accordance to the contract drawings and specification
• Review all M&E Shop Drawing from design team and submit for approval
• Prepare and conduct M&E meeting

Requirements:

• Degree in Mechanical or Electrical Engineering
• Well-versed in contractual terms, conditions and obligations
• Strong knowledge of M&E systems and able to identify critical quality control items
• More than 10 years of relevant experiences and 3 years in plant projects
• Experienced in data centre projects will be added advantage
• Willing to work in Thailand, Vietnam, Indonesia or Philippines and other countries as assigned
• Well versed in MS office, MS project and Primavera

Position Description:

The Client Services Manager acts as a primary business contact between the client and the company. The CSM builds and maintains business relationship to encourage new and repeated business opportunities. The CSM is expected to meet the client’s need and communicate it and ensure the completion of it.

Responsibilities:

• Establish professional relationships with the assigned customer accounts.
• Understanding of company’s product service, and effectively communicate the available offerings to the client.
• To assess, clarify, and validate customer needs on an ongoing basis.
• Contract renewals for an existing client.
• Responsible for all client communications.
• Ensure quality standards and client expectations are met.
• Ensure that client issues are dealt with in an efficient manner, informing the team.
• Prepare proposal, handle invoices and responsible for payment collections.
• Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within the project.
• Communicates the client's interests to the team.
• Provide regular two-way communication between the client and the company
• Prepare weekly reports on calls and other activities to the immediate manager.

Requirements:

• Minimum diploma holders
• Proficient in Microsoft Office application and network
• Motivated, goal oriented and a skilled negotiator
• Excellent in Account Management skills to maintain and enhance customer relationships
• Minimum 1 year of Account management experience
• Ability to manage time and prioritize in effective manner
• Pro-active and self-driven
• Excellent oral communication skills
• Plans and carries out responsibilities with minimal direction.

Reporting to the Director Air Traffic Controller (ATC) & Digital, the LORADS-III Program Manager is responsible for the performance of the LORADS-III Program within the ATC & Digital Segment including program delivery, business growth, budgeting, financial reporting, people management and development.

As a Program Manager, you are accountable for:

Leading, developing and managing the LORADS-III Integrated Program Team (IPT) to achieve agreed growth, sales, profitability and customer satisfaction. This includes:

• Safe delivery of projects and services with a focus on the development of a strong safety culture;
• Delivery of contractual commitments with a focus on ‘on-time’ delivery and the achievement of baseline project margins;
• Reporting of progress to senior management and senior customer stakeholders;
• Develop & maintain customer intimacy and customer satisfaction;
• Work collaboratively with the Head of ATC Services Delivery and the Services team in the global Segment to deliver best practice capability and globally alignes solutions with the objective of optimising cost, On Time Delivery (OTD) and quality with the best possible commercial outcomes;
• Support the development and implementation of best practice approach to Bid and Project activities;
• Ensure that the relevant Thales policies, procedures and governance are adhered to with the sector, with a particular focus on PP&E and HSE compliance;
• Demonstrate leadership that inspires and promotes Thales’ leadership model in a manner that represents a stewardship role for company culture;
• Provide effective leadership, communicating strategy and objectives and providing a working environment that encourages staff development and active participation within the sector;
• Mentoring and coaching of junior staff;
• Program workforce planning with a focus on the management of an Integrated Program Team;
• Ensure direct reports deliver results by providing feedback, advice and direction through the Check-In process; and
• Act as single point of escalation for all personnel delivering to the LORADS-III Program.

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

• Degree qualified in business, engineering, project management or other suitable discipline.
• IPMA-B Certification or ability to secure certification.
• Proven and effective leadership skills with a high level of interpersonal and verbal communication skills as well as the ability to manage multi-disciplinary teams.
• Demonstrated Project Management experience delivering in a multi-disciplined, multi-cultural and multi-entity operating environment.
• The confidence and maturity of judgement to represent the company at senior levels with customer organisations both nationally and internationally.
• Exceptional written communication skills including authoring content and editing.
• Strong internal stakeholder management in a matrix organisation.
• Strong customer focus and external relationship management.

DESIRED EXPERIENCE

• IPMA-B Certification or ability to secure certification.
• ITIL framework or other services framework experience.
• Experience in Project Managing ATM products, systems and/or services delivery in an international environment.

Job Description

Your duties as Customer Experience Officer include but are not limited to:

1. Customer Relationship Management

• Manage customers’ enquiries from all channels (Call Centre Hotline, E-mails, WhatsApp, Online Messages) in accordance with company’s communication policy.
• Engage customers actively by identifying their needs and making relevant recommendations.
• Convert enquiries into appointment bookings, followed by system entry.
• Manage customers feedback/complaints in a timely manner, including investigations, service recovery, and related data entry for reporting purposes.
• Tabulation and analysis of data to determine the performance of the call centre.
• Any other duties as assigned.

2. Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously.
• Register patients for appointments and/ or walk in treatment.
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc).
• Call patients for follow-up whenever required.
• Submit insurance dental claims whenever required.
• Record and file documents in accordance with SOP.
• Collect payment.
• Send, receive and track lab cases.
• Ensure accurate translation of doctors’ schedule into appointment booking system.
• Maintain the cleanliness and neatness of the clinic.
• Any other duties as assigned by Management.

Qualifications

Job Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Good communication and interpersonal skills.
• 5 days work week (4 weekdays + 1 weekend).
• Must be able to commit night sessions (3 of the weekdays are till 9PM).
• IT literate (to use clinic software and email).

Other Information:

• Individual Performance Bonus of up to 3 months is payable
• Candidates who are able to start immediately will be prioritised.
• Medical and dental benefits

Refer to www.advanceddental.co for information on our clinic branches.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrCWohRTSBzQLvo2

We regret that only shortlisted candidates would be notified.

Responsibilities:

• Provide personalized service through emails, telephone calls, text message, resolve customer’s enquiry, feedback in related to customer registration, purchase and products.

• Understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner and consistently deliver excellent quality service to our customers.

• Entering and processing of sales orders.

• Prepare delivery packing list and airway bills for storeman.

• Any other general administrative duties/ad-hoc task as assigned by immediate supervisor

Job Requirements:

• Professional Certificate/NITEC, Diploma, GCE ‘N’ or ‘O’ Level

• No experience needed (With customer service experience preferred).

• Proficient in basic computer programs.

• Customer service oriented.

• A team player with pleasant personality, good telephone etiquette and communication skill in both verbal and written.

• Proficient in basic Microsoft office skills.

• Candidates are required to be able to communicate in Mandarin verbally and in written as majority are chinese-speaking customers.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Descriptions:

1. As part of our expansion plan, we are looking for a new member to the business operation team:

1. To conduct market assessment;
2. To build potential business leads;
3. To establish new business partnerships both locally and overseas;
4. These come with the accountability of executing the partnership into operable functions;
5. This position will require overseas travelling when necessary and to work closely with overseas partners in the execution of the new business avenue.
6. Back home, the incumbent is required to help build and expand on the current ecosystem as well as to tap on governmental market assessment scheme to explore abroad.

Job Requirements:

1. Diploma / Bachelor Degree in International Business Management and Marketing;

2. At least 5 years' work experience in business development function with track records of sales;

3. Prior experience in healthcare and / or pharmaceutical set up is preferred;

4. Resourceful and able to work independently;

5. Clear analytical mind with good project management skills and good reporting skills;

6. Strong in communication skills, social media and negotiation skills;

7. Strong financial background in investment planning and projection.

Highlights:

1. 5.5-day work week with alternate Saturday off;

2. Lunch provided on weekdays;

3. 21 days Annual Leave and Medical Benefits.

4. AWS and performance bonuses.

How to apply?

Please apply online; alternatively, you may submit your application to [email protected]. We regret that only applicants shortlisted for interviews will be notified.

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are seeking a dynamic and organised individual to join our team and oversee the planning and execution of our F&B events. The ideal candidate will have a strong background in hospitality, event management, and knowledge in food and beverages. The Events Operations Manager will be responsible for coordinating all aspects of F&B events, ensuring seamless execution and exceptional guest experiences.

Event Planning and Coordination:

Ø Assist in day-to-day client communications and quotation generation by liaising with the client and the team.

Ø End-to end event management from overseeing the setup to ensuring the smooth execution of the operations and overall guest’s experience

Ø Lead and manage the service staff and bartenders to ensure high levels of service and guest satisfaction.

Ø Maintain a strong presence during events to ensure the guest experience comply with the company standards.

Ø Develop and manage budgets for each event including negotiating with vendors to secure cost-effective and high-quality supplies and services,

Ø Assist to arrange for quotation and placing order for various items required for events / projects (e.g. packaging, props, tableware, glassware, linen, furniture, drinks, printings, etc.)

Ø Coordinate to manage inventory (drinks, napkins, tableware, glassware, linen, tools & serving trays, etc.)

Ø Handle administrative matters related to event organisation

Ø Assist on any ad-hoc tasts/projects

Requirements:

Proven experience as a F&B Events Management or in a similar role within the hospitality industry.

Strong organizational, time management and multitasking abilities.

Excellent communication and interpersonal skills.

Ability to work under pressure and meet tight deadlines.

A self-starter who can work independently and collaboratively with a positive mindset

In-depth knowledge of food and beverage trends and industry best practices.

If you are a passionate and detail-oriented professional with a flair for creating memorable F&B experiences, we invite you to apply for the position of Events Operations Manager with ATIPICO. Join our team and contribute to the success of our exciting and diverse events program.

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

The appointee will plan, implement and oversee Addition & Alteration (A&A) works in SP Campus.

Responsibilities

You will be responsible for the following:

• Manage the full spectrum of project cycle which covers planning, consultation with users and authorities, preparation of tenders and management of external contractors and consultants
• Oversee and manage contract administration matters such as processing payment claims, assessing the need for variation works, extension of time, loss and expense, final accounts and handling of contractual disputes.
• Lead and manage site staff, consultants and contractors including conducting of design reviews and value management sessions to ensure optimisation of engineering designs that promotes sustainability, construction productivity and safety.
• Coordinate matters related to statutory requirement of buildings on campus
• Manage changes to project scope and project schedule.
• Plan and facilitate project meetings and ensure all follow-up action is taken in a timely manner

Requirements

• Relevant qualifications in Building Science, Engineering (Civil, Mechanical or Electrical) or related discipline.
• Preferably 5 years of relevant project management experience in Civil & Structural works or Mechanical & Electrical works.
• Experience in Public Sector procurement procedures and regulatory requirements will be an advantage.
• Experience in leading project development teams, contract administration, resolving design & site issues.
• Self-motivated, resourceful, a good team player and able to multi-task.
• Certification as Licensed Electrical Worker, Fire Safety Manager and/or GMA/ GMAP/ GMAAP will be an advantage.

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Roles & Responsibilities

• Provide timely and accurate Financial and Management Reporting support to line managers

• Provide accurate cash flow and coordinate the intercompanies payments and receipts within the same business

• Support Head of Finance in the implementation of internal controls.

• Manage yearly audit, tax and budget exercise

• Oversee the Reporting Team and supervise GL/FA team daily

• Align work processes for entities within the team to achieve consistency and efficiency.

Requirements

• Candidate must possess at least Bachelor’s Degree in Accounting, ACCA level 3 or equivalent with CPA certification

• At least 5 years’ of working experience in handling full set accounts and management reporting, preferably a minimum of 2 years in managerial position

• Familiar with Financial reporting standards (FRS), accounting principles, Singapore tax knowledge, BPC

• Strong in SAP Financials modules & excel preferred

• Possesses strong leadership and people management skills, commercial acumen and resilience, analytical mind and communication skills

• Able to work alone and in teams under stress and meet challenging deadlines

Mission:

To help its customers become data driven by breaking down information silos, enabling them to optimize fleet performance and decision making through a single, collaborative user-interface.

Job Overview:

We are seeking a Customer Success Manager with a strong background in the maritime tech space to join our dynamic team. This role will have a dual reporting structure to the BV local Commercial Manager and OrbitMI VP of Customer Success. BV is a strategic partner and investor in OrbitMI, with OrbitMI Inc. being a NYC software-as-a-service company with offices and partners across the world. Our customers use our solutions to operate their fleets more profitably, efficiently, safely, and sustainably by connecting multiple systems into intelligent connected workflows directly via desktop and mobile app. The ideal candidate will play a critical role in supporting our commercial team, ensuring client satisfaction, and driving the successful adoption of our SaaS solutions in the maritime industry.

Key Responsibilities:

• Provide ongoing support to the commercial team by identifying customer needs and ensuring our SaaS solutions meet these requirements.
• Own the customer lifecycle from free pilot/trial through renewals ensuring that clients have a dedicated contact.
• Support new clients with training and set-up to drive adoption across the client organization.
• Build and maintain strong relationships with key maritime industry clients, ensuring a high level of customer satisfaction.
• Act as the liaison between customers and our technical team, translating technical details into business value.
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for service improvement.
• Develop and deliver training materials and presentations to enhance customer understanding and use of our products.
• Collaborate with the product development team to inform new features and solutions based on customer feedback and industry trends.
• Build strong relationships and collaboration with the local BV commercial teams to develop new opportunities and support existing customers.

Qualifications:

• Proven experience (minimum 3 years) in customer success or account management in the maritime tech space.
• Strong understanding of SaaS products and their application in the maritime industry.
• Excellent communication and presentation skills, with proficiency in both English and Chinese languages.
• Ability to analyze and interpret technical data and translate it into commercial insights.
• Bachelor’s degree in a related field (e.g., Maritime Studies, Business, Technology) or equivalent qualification/experience i.e. Class One Master Mariner.
• Strong problem-solving skills and a customer-oriented attitude.
• Ability to work collaboratively in a fast-paced, dynamic environment.