Job Description

1. Maintaining a database of customers’ information that will promote and improve the services of the Company.

2. Preparation of tenders and project estimates

3. Follow-up with clients on submitted tenders for further updates.

4. Liaison with clients, vendors as well as departments on project contractual requirements.

5. Follow-up on progressive project cost and update invoice to clients

6. Negotiate and coordinate with all parties on project schedule.

7. Prepare accurate estimates and billings.

8. Negotiate with owners and subcontractor on ship repair contracts.

9. Prepare & negotiate invoice for Ship Repair/Conversion Project

10. Submit progressive budgetary update cost to Ship Owner & Management

11. Work closely with the operations, projects and management team

12. Ensure that the department’s work system and methodology is based on company policy and ISO standards.

13. Ensure all documentation is recorded as per updated regulatory ISO 9001:2015 requirements.

14. Manage the issuance of Service Report at the close of the project and ensure that Production Department gets the Service Report signed by the customer to ensure timely invoicing.

15. To follow-up closely with respective clients on payments due with the advice of management

16. Generate monthly sales report for top management.

17. To comply with the requirements and responsibilities as stated in the Risk Assessment (RA) with respect to your position in the company, which will be briefed to you.

Requirements

1. Candidate must possess at least a diploma (with relevant work experience) or degree in the relevant field
2. Good knowledge in commercial practices
3. Relevant work experience in the Marine Industry
4. Applicants must be willing to work in Tuas
5. Full-Time position(s)

Job Description:

Tender:

• To manage and prepare all the cost estimates for marine-related tender projects. Involves in value engineering and determining the price of the service.
• Support the new project in the following:
• Analyze upstream contract terms and identify possible risks and opportunities related to the application of contract clauses.
• To compute quotations from specialists/sub-contractors, prepare competitive comparison for cost committee before negotiation and award contracts.
• To join the procurement team on complex contracts and negotiations following company policies and legal requirements
• Support negotiation of contract terms and assessment of contract proposals
• Draft, review, and issue contracts and agreements (between customers and the company, with Sub-Contractors and Suppliers)

Commercial & Contracts:

• Prepare Extension of Time and prolongation cost claims with the aid of external consultants.
• Involve and advise requests for equitable adjustment, contract disputes, and contract claims with clients/consultants and subcontractors with the aid of external consultants.
• Consolidate the report to the management on defense against claims, disputes or conflicts, and contractual non-compliance issues during monthly reporting.

Others:

• To check and ensure timely upstream claims to clients are maximized to the company interest including variation order.
• To report any major contractual status that arises after discussion with project sites.
• Update any changes in the project budget.
• To ensure accurate and timely payment responses are certified to the subcontractor’s monthly claim.

Requirements:

• Recognized Bachelor's Degree in Quantity Surveying, Civil Engineering, or its equivalent
• 10 years of relevant experience in marine and/or coastal projects experiences or their related field
• Involve from pre-contract stage to post-contract stage

Our client is a a leading Singapore-based fintech company in Southeast Asia and they are seeking an experienced Customer Engagement Specialist to join their team.

Requirements:

• Delivering exceptional customer service.
• Operate collectively to swiftly address inquiries, clarify doubts, and aid customers in their initial document submissions.
• Being the initial contact point for customers, resolving inquiries, and guiding them through the process of submitting required documents.
• Ensuring a positive customer experience and efficient document collection.
• Provide top-notch customer service while also employing your sales-driven skills daily.
• Flexibility to use a range of different sales tactics in conversations to meet departmental KPIs.
• Being the initial point for document collection and effectively guiding customers to either our outlet or assisting them in submitting their documentation to us, ensuring a seamless customer experience.
• Answering customer inquiries through various channels, including calls, email, and chat.
• Clearing customer doubts, providing guidance on our services, and proactively engaging with customers to meet their needs.
• Identify opportunities for upselling or cross-selling, and accurate documentation of interactions is maintained. The role is dynamic, customer-centric, and essential for ensuring exceptional service delivery.

Requirements:

• At least 1 year experience including solid experience in a similar role within Internet.
• Good interpersonal and communication skills and are adept at working with multiple stakeholders to drive desired outcomes.
• Strong team player who can manage multiple stakeholders
• Highly goal driven and work well in fast paced environments
• Adaptable and thrive in changing environments
• Possess a sales-driven mindset, with the ability to engage effectively in sales conversations or demonstrate relevant sales experience.
• Possess a Customer-centric approach, displaying a strong commitment to delivering exceptional service.
• Excellent communication and persuasive skills
• Prior sales experience, even if it's from a different industry.
• A strong command of English, clear and precise communication skills, familiarity with CRM systems, and experience in the financial industry are all qualities that can enhance your qualifications for this role.

Additional Information:

• This is a full-time position

Interested candidates are invited to send in your resume in MS Word Format* stating your past work experience, reasons for each leave, past and expected remuneration.

We regret to inform that only shortlisted candidates will be notified. By submitting an application to us, you will be deemed to have agreed for us to collect, use and disclose your personal data which you have submitted to your prospective employers, for the purpose of job search, and/or other services which you have consent us to perform on your behalf.

Attn: R1326341 Ng Zhenyu
Cultivar Asia Pte Ltd (EA License: 19C8782)

Job Types: Full Time, Permanent

Salary: $30,000 - $39,600 a year

Schedule:

• Monday to Friday

Work Location: In person

Our client is a MNC company in semiconductor industry. Due to business needs, they are now recruiting a Sales Manager to be part of their Sales team for ongoing transformation projects. They are located in the East Area - easily accessible.

Roles and Responsibilities:

• Engaging in customer acquisition and business negotiations within the Semiconductor sector
• Establishing a novel key account platform to enhance sales initiatives
• Showcasing the company's product offerings to potential clients
• Formulating proposals and engaging in contract discussions with business associates for general agreements
• Collaborating with the technical support team to address technical inquiries and devise solutions for clients
• Analyzing and evaluating potential customers, markets, and competing firms
• Creating comprehensive sales plans and strategies
• Orchestrating specialized marketing activities, including participation in fairs or trade shows, among others
• Overseeing and supporting projects tailored to meet customer requirements
• Coordinating customer orders

Requirements:

• Diploma or Degree in related field
• At least 2 - 3 years of relevant working experience
• Possess own transport
• Experience with wafer test or final test related product

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

Our client is a Global Manufacturing MNC, one of the leading players in the Oil & Gas servicing sector. Due to their current expansion plan, they are looking for a Project Manager to join their team, in hopes of developing the current high performing team. They are located in the West.

Responsibilities:

• Manage and ensure the projects operations in a safe, timely manner and efficient to meet internal and customer terms/criteria.
• Liaise with other departments to support project requirements
• Work with the Project Controls (PC) Team to develop the Contract Master Schedule (CMS) and communicate schedule needs to relevant departments for assessment and approval.
• Ensure the availability of sufficient resources and competent manpower to support project objectives in line with contractual obligations
• Safeguard organisation’s interests and minimize contract risks while maintain the customer satisfaction.
• Conduct meetings (internal and client) as required.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Degree in Engineering or equivalent
• Minimum 5 years’ relevant working experience in Oilfield Equipment Manufacturing

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Job Highlights

• Competitive Compensation and Benefits
• Listed company with career growth
• Company provided transport

Job Description

➠ Working location: West (Tuas Area)

➠ Company provided transport

➠ Mon to Fri 5 days

Our client is from a manufacturing industry. Looking for experience Supply Chain / Procurement Manager to join their team.

Requirement:

• Diploma and/or Degree in Mechanical Engineering
• At least 5 years working experience and exposure in both Mechanical and Electrical customized parts and components sourcing

Job Scope:

Procurement

• Source and identify suppliers for direct / indirect materials / services to expand supplier base and for new project / production needs
• Obtain quotes from newly source suppliers to achieve competitive costing and continuous cost reduction
• Price negotiation with supplier to ensure competency in cost for materials and services
• To conduct supplier qualification audit and supplier performance review on a regular basis
• Maintain standard operation procedures applicable to the Procurement department to ensure work flow process are consistence

Purchasing

• Develop Purchasing Strategy for different categories of supplies to ensure on time order fulfillment with minimum inventory for direct purchases
• Ensure all indirect purchases needs of company is being fulfilled based on users’ needs
• Review purchasing strategy periodically with Management to propose change when market trend changes
• Provide periodic alert and updates to customer (internal / external) to ensure any issues / delays are promptly highlighted and necessary actions are taken
• Work with principals / suppliers to ensure goods are delivered on time to fulfill customers / company’s needs

Warehousing

• Manage warehouse team to ensure timely receiving / issuance of raw materials
• Manage warehouse team to achieve order fulfillment requirement specific to all customer shipments
• Ensure overall inventory integrity of all goods in warehouse

Job Responsibilities

- Responsible for the daily operations of the restaurant

- Ensure the restaurant meets and maintains health & safety regulations, sanitation, handling & cleaning procedure / standards, and food safety.

- Ensuring consistent maintenance and preventive maintenance of all equipment in the outlet.

- Train, supervise, discipline, and motivate staff to achieve excellence in performance and ensuring compliance on HR Policies and Guidelines.

- Provide excellent customer experience

- Monthly Stock-take

Requirements

- Min 3years of relevant experience

- A positive work attitude and willingness to learn and contribute

- Good interpersonal and communication skills

- Strong leadership with good people skills

- Able to work under pressure and in a fast-paced environment

- Able to handle work professionally, independently, and efficiently.

We are looking for a Business Development Manager (Sales) to be part of our team. The Business Development Manager will be supported with inbound leads and get the opportunity to work with the #1 Digital Marketing Agency in Singapore.

Rewards:

• Extremely high commission structure
• Commission starts from first dollar onwards
• Medical and insurance coverage
• Additional 2 days of annual leave every year
• Able to attend internal and external courses
• Work alongside with an award winning team (Winner of Search Marketing Agency Of The Year 2022 & Lead Generation Agency Of The Year 2022)
• A super fun and dynamic company culture
• Work from home / Report to office 3 days per week

Responsibilities:

• Develop digital marketing strategies and solutions across a broad range of digital marketing channels (SEO, SEM, Social Media, YouTube & Display) that meet our prospective clients’ needs
• Communicating with the clients and internal team in the development of the overall digital marketing strategy
• Conduct sales presentations to a range of prospective clients
• Build rapport with the business community through participation in related business associations
• Prospecting new leads and converting them to clients
• Build strong relationships with prospective clients
• Support account managers to service the clients
• Responding to clients' emails and calls
• Assisting in inbound calls to ensure prospective clients' sales inquiries are answered
• Making outbound calls to secure appointments and sales closure
• Prepare sales forecasts and report regularly
• Meet or exceed sales objectives assigned

Requirements:

• STRICTLY Singaporean or PR holder only
• Knowledge of Digital Marketing (SEO, PPC, SMA) is preferred
• Minimum 1 year experience in sales related position
• Fluent in written and spoken English
• Possesses self-initiative, hardworking and responsible
• Resourceful, cheerful disposition with a positive working attitude
• Able to carry and protect company branding at all times
• Able to work independently

Why Us:

Voted by Adidas, CapitaLand, Grab, Lazada, Alibaba, L’Oréal, Hilton, Zalora and UOB, we are the winner of Search Marketing Agency of the year 2022. We are also the winner of Lead Generation Agency of the year 2022.

With an ongoing expansion plan, we want to gather the best talents in Singapore and bring Impossible Marketing globally. This means that you get to speak to some of the biggest brand representatives in Singapore and Asia.

In addition, we are probably the only Digital Marketing Agency in Singapore who takes CSR seriously. We launched “Project KATE” back in 2015 and have since supported multiple charity organisations and the less fortunate for free.

More info: https://www.impossible.sg/

• Basic up to $3500 (depends on experience)
• 5.5 days
  - 3 weeks normal shift - Office hours
  - 1 week afternoon shift - 1pm to 10pm / 3pm to 12am
• AWS & VB
• Changi Airport Cargo

Job Responsibilities:

• Prepare and execute documentation, including Mawb, Hawb, Manifest, and COO.
• Label cargo as needed.
• Record cost and revenue information in the Kewill system.
• Establish EDI links with customers in the Kewill system, if necessary.
• Keep customers informed about flight details and provide POD for Door-to-Door shipments.
• Dispatch pre-alert emails to destination stations.
• Update destination stations via the Kewill system with pre-alert information.
• Coordinate with destination stations to obtain POD for Door-to-Door shipments.
• Maintain and update mandatory milestones in the Kewill track and trace system.
• Occasionally lift and shift cartons for cargo labeling.
• Inspect physical cargo to assess the need for any re-packing.
• Travel to customer locations or alternate work locations as required.
• Follow up with carriers/co-loaders regarding any off-loading.
• Perform additional duties as assigned by management.

Additional Information:

• Minimum 2 years of working experience in Air freight forwarding operations
• Good working experience in air cargo clearance permit declarations
• DG Certification would be an added advantage

We regret to inform you that only shortlisted candidates will be notified.

EA Personnel Name: Liow Yan Ping Serynn

EA Personnel No: R2199761

EA License No: 15C7752

As the Media Marketing (Sales) Executive you will be responsible for driving sales growth and executing marketing strategies.Your primary focus will be on promoting our products and services to existing and potential clients, managing events and conferences, and ensuring the success of your team.

Key Tasks & Responsibilities

• Develop and implement sales and marketing strategies to drive revenue growth and market penetration within the maritime industry
• Build and maintain strong relationships with existing clients, ensuring high levels of customer satisfaction and repeat busines
• Plan, organize, and manage events, conferences, and trade shows to showcase our company and generate leads
• Stay updated on industry trends, regulations, and best practices related to the maritime industry, and integrate them into sales and marketing activities
• Utilize various marketing channels, such as digital marketing, social media, and email campaigns, to drive brand awareness and lead generation
• Collaborate across functions within the magazines and events project team, ensuring accurate and timely communication and execution of marketing deliverables
• Provide ongoing general support the broader marketing function of associate Companies when required

Skills and Experience

• Minimum 1-2 years of marketing experience in B2B events or a related field.
• Degree in Marketing or related field/qualification.
• Experience and knowledge of maritime and energy sectors
• Excellent communication and digital marketing skills
• May need to travel overseas for conferences/events
• For candidates with extensive seniority and experience, will be considered for Managerial position.
• Only Singaporeans may apply

We offer a competitive salary and opportunities for growth and advancement within the organization. If you are a highly motivated and experienced professional with a passion for administrative excellence, we encourage you to apply for this exciting opportunity.

Please note that only shortlisted candidates will be contacted. We thank all applicants for their interest in this position, but due to the high volume of applications, we are only able to respond to those who have been selected for an interview

Air Freight Operation Assistant Manager

$4000-$4500

Changi

Mon-Fri - 0900-1800hrs

Key Responsibilities

• Develop and implement strategic plans to enhance airfreight operations.
• Collaborate with senior management to align airfreight strategies with overall company objectives.
• Oversee day-to-day airfreight import and export operations.
• Ensure compliance with relevant regulations and industry standards.
• Optimize processes to achieve operational efficiency and cost-effectiveness.
• Lead and motivate a small team of airfreight specialists.
• Provide guidance, training, and support to enhance team performance.
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met.
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations.
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance.
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs.
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels.
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy.

Requirements:

• Posses good air freight knowledge in export/ import requirement
• Relevant experience in air freight leading a team of 4 to 6.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

A leading financial services firm in Singapore is looking for a Internal Audit Manager to join the team.

Reporting into the Head of Audit, you will develop audit procedures, strategy and manage audit planning and resources for the business unit. You will lead the front as a business advisory towards the business unit regarding risk and control awareness, execute complex reviews of systems and process rto identify any areas for improvements or control deficiencies/

The ideal candidate comes with at least 5 years relevant Audit experience within a Financial Services firm, and a strong understanding of futures & options. Strong communication skills and stakeholder management skills a pre-requisite for the role as you will liaise with key business partners.

If you are keen, please help to share your updated CV to [email protected]

Thank you.

Reg No.: R1987809

BeathChapman (Pte. Ltd.)

Licence No.:16S8112

We are seeking a skilled and dedicated IT Manager to join our team. You will be responsible for providing technical support, managing hardware and software systems, and ensuring the smooth functioning of our IT infrastructure. Your expertise will play a crucial role in supporting our employees and optimizing our operational efficiency.

Responsibilities:

1. Hardware Support:Manage and maintain CPU, laptops, printers, and door access systems.
   Assign laptops to new employees and troubleshoot any hardware issues.
   Troubleshoot printer and laptop issues and coordinate repairs or replacements as needed.
   Maintain extension lines and phone lines accordingly.
   
2. Active Directory (AD) Migration:Prepare and execute the migration of HQ laptops to Azure Active Directory based on regional requirements.
   Ensure a seamless transition while maintaining data integrity and user access.
   
3. User Account Maintenance:Manage user email accounts and associated licenses.
   Administer user access permissions and security settings.
   Assist employees with user account issues and password resets.
   
4. Vendor Management:Work closely with vendors for internal application management.
   Engage in discussions with vendors regarding new requirements, costing, and implementation plans.
   Collaborate with vendors to resolve any issues or system enhancements.
   
5. Software Support:Provide first-level support for various software applications, including SAP Business One, Enterpryze, Office 365 applications, and HR applications.
   Address user queries and technical issues, escalating complex problems to the appropriate teams for resolution.
   Stay updated on software updates and new releases to ensure smooth operations.
   
6. Software Deployment:Utilize your knowledge and experience to implement and deploy software, particularly ERP and operations-based applications.
   Collaborate with relevant stakeholders to ensure successful software deployment and user training.
   
7. Phone and Communication Systems:Manage and monitor all internal phone lines and communication systems used by employees.
   Coordinate with service providers to ensure reliable phone and communication services.
   
8. IT Infrastructure and Internal Control:Oversee the Internet, firewall, Wi-Fi, and door access systems in the office.
   Maintain internal controls in the IT area to ensure data security and compliance.
   
9. Solution Proposals and Asset Management:Identify opportunities to enhance operational efficiency and propose new solutions as needed.
   Maintain accurate records of IT assets, including hardware and software licenses.
   

Requirements:

• Proven experience in IT support and operations, with knowledge of hardware and software systems.
• Familiarity with Active Directory migration and management.
• Strong troubleshooting skills and the ability to resolve hardware and software issues effectively.
• Experience in vendor management and collaboration.
• Proficiency in supporting software applications such as SAP Business One, Enterpryze, Office 365 applications, and HR applications.
• Knowledge of software deployment processes, particularly for ERP and operations-based software.
• Familiarity with phone systems and communication technologies.
• Understanding of IT infrastructure, internal controls, and data security.
• Ability to propose innovative solutions to streamline workflows.
• Strong organizational skills and attention to detail.
• Asset management experience is a plus.
• Knowledge in digital transformation

To apply, please submit your resume along with a cover letter detailing your relevant experience and achievements in IT support and operations.

This position reports directly to Head of General Affairs. Closely working with Facilities, Finance and Operations, primarily but not limited to handling, and managing operations-related procurement and tasks.

Job Description:

• Assist the General Affairs HOD, lead in the daily operations of the Singapore office (HQ), Gateway (SATS Core A) and various warehouses island wide.
• Responsible for procurement of building & facilities, equipment to support operation, meeting users’ specifications and requirements at a timely manner and at the most competitive price(s)
• Facilitate business reviews to discuss best practices and issues and to ultimately improve supplier performance and strengthen business partnerships across teams.
• Benchmark rate information versus historic pricing and versus competition.
• Perform supplier spend analysis, including reporting to establish visibility of spend patterns by category, region, and supplier.
• Review and improve existing procedures and processes to improve corporate governance and consolidate users’ requirements to source for most competitive value buys.
• Ensure that all purchasing activities and documentations are carried out in a timely manner and in compliance with the HQ Procedures and Financial & Operating Approval Limits at all times.
• Ensure that the specifications and requirements are sufficiently detailed and complete for competitive quotes.
• Follow up closely with users on procurement process and attend to suppliers’ queries and clarifications when required.
• Manage tender interviews and conduct negotiations with suppliers.
• Manage procurement RFP’s, RFQ’s, and RFI’s
• Vendor and supplier management
• Support in project costing analysis, budgeting, and maintenance of approved budget
• Develop mechanisms and metrics to track supplier performance related to forecasting, delivery, quality, and cost.
• Support the creation of supplier scorecards to measure and track supplier performance.

Requirements:

• Preferably possess a diploma or degree in Engineering or Accounting / Finance discipline
• At least 3 years’ experience in procurement; Preferably in MNC environment or Building and facility works and services; Or Procurement experience in Logistics / Supply Chain / Warehouse operation is highly advantageous.
• Knowledge of MS office suites is essential.
• Meticulous and pro-active
• Team player and able to lead a team of buyers.
• Good interpersonal and communication skills.
• Good command in written and spoken English and Chinese, proficient in Mandarin.
• Analytical & Solution-provision skills
• Proficiency in MS office: Word, Excel and Powerpoint including Chinese word in order to liaise with the Chinese clients on a regular basis

DUTIES & RESPONSIBILITIES:

This role forms part of the Leadership Team for the region, building capability and ensuring operational excellence from the tender phase through to project completion. This role is currently responsible for countries of operations of Shinryo’s Group Of Businesses.

Key accountabilities

· Lead, direct and manage regional commercial team with strategic execution and support to tenders submission for the region’s businesses.

· The efficient and effective management of the commercial, procurement and contractual activities for the region’s Business.

· The professional development of commercial, procurement, contract administration and project management staff in commercial matters.

· Regular interface with Group functions, including Commercial, Finance, Engineering etc.

Specifications

· Relevant tertiary qualification with a minimum of 15 years’ experience in project and contractual engineering with at least 10 years’ experience in the construction/engineering industry in a Senior Commercial management role.

· FRICS qualified or equivalent

· Demonstrate integrity and acumen in establishing and maintaining relationships internally and externally with stakeholders and customers.

· Significant working experience in Asia with a strong cultural understanding. Demonstrated ability to analyse contractual / legal issues and provide solutions through appropriate problem-solving techniques.

· Sound commercial acumen accompanied by proven negotiation and inter-relationship skills evidenced by effective dispute resolutions.

· Able to quickly grasp concepts and apply innovative solutions to the status quo.

· Clear and definitive communication - written and verbal accompanied by competent presentation ability.

Roles and Responsibilities

Job Purpose:

We are looking for a responsible Traffic Coordinator to support our sales teams and liaising with the operations for distribution and delivery. Job scope also include planning, arrangement, and monitoring of the deliveries and shipments of the loose cargos. You will represent our company in a professional and cost-effective manner to increase our profitability and customer satisfaction.

Job Description:

· Handling all incoming and outgoing shipments

· Process customer’s orders/ enquiries timely and accurately and timely responses to emails and requests (internal and external)

· Handling LCL documentation

· Monitor vessel schedule via PSA PortNet, SATS or SIA

· Ensure all customers’ standard operating procedures are followed and updated

· Liaison work with drivers, customers, external vendors and etc

· Manage all customer enquiries

· Resolve operational issues encountered

· Coordinate closely with the drivers and team of internal coordinators to ensure smooth and efficient transportation

· Meet compliance at all times

· Perform any ad-hoc tasks/projects as assigned

Requirements:

· Minimum 1 year experience in Customer Service (Transportation Industry)

· Familiar with PSA PortNet, SATS or SIA

· Minimum 2 years’ experience in Logistics & Supply Chain (Transportation industry preferred)

· Strong communication, presentation and customer service skills

· Reasonable knowledge of Singapore roads, yard and port operations

· Ability to perform under a fast-paced and performance driven environment

· Able to work independently with pro-active attitude

· Ability to communicate with one other languages a plus

· Good communication and customer service skills

Alternative, can email your CV to [email protected]

Overview

• Build and maintain strong relationships with key clients, understanding their business goals and technical requirements.
• Act as the primary point of contact for clients, addressing inquiries, concerns, and providing proactive support.
• Manage level 2 advanced support help desk
• Possess a deep understanding of our enterprise software solutions and stay updated on new features and updates.
• Collaborate with clients to identify and understand their technical needs and challenges.
• Provide training and support to clients
• Serve as a troubleshooter for technical issues, coordinating with internal technical teams to resolve client challenges promptly.
• Proactively identify and address potential issues before they impact the client's operations
• Lead customer weekly calls and provide update on open issues and next steps
• Manage multiple client accounts simultaneously, ensuring timely delivery of projects and milestones.
• Work closely with cross-functional teams to coordinate project timelines and deliverable
• Proven track record of successfully engaging with high-profile customers, understanding their unique needs, and providing tailored solutions.
• Demonstrated experience working in a demanding customer environment, meeting tight deadlines, and delivering high-quality service under pressure.

Qualifications

• Bachelor's degree in a relevant technical field.
• Proven experience as a Technical Account Manager in the enterprise software industry.
• Strong understanding of enterprise software solutions and the ability to communicate technical concepts to non-technical stakeholders.
• Excellent project management and organizational skills.

Interested candidates, who wish to apply for the advertised position, please email us an updated copy of your resume.

We regret that only shortlisted candidates will be notified.

Job Code: EEST

EA License No.: 01C4394

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy

Manager/Senior Manager, Facilities Development

Corporate Infrastructure Office

The Manager / Senior Manager, Facilities Development will lead a team of Project Managers in the planning and implementation of Facilities Development projects in Kent Ridge Campus and set up project management systems and tools

Job Responsibilities:

• Develop project governance policies and processes to enable consistency in the delivery of infrastructure projects in the cluster.
• Develop technical standards for cluster infra projects and ensure standardisation and alignment with overall hospital’s infrastructure and design in the projects.
• Engage users to carry out feasibility studies for hospital rejuvenation projects
• Lead the design development of projects
• Procurement of consultancy and construction packages for the implementation of the projects
• Review and approve project schedules, method statements, material submission and Permit to work during construction stage
• Oversee and manage consultants and contractors in the delivery of their services in accordance with their contract terms
• Adhoc duties and projects in support of CIFO’s mission Lead and execute Special Projects or tasks as directed by RO

Job Requirements:

• Degree in Architecture, Building, Engineering, Project Management or equivalent
• At least 6 -12 years of relevant experience with proven track record in public sector or healthcare infrastructure projects
• At least 3 - 5 years of leadership experience
• High level of technical competency
• Excellent written and verbal communication skills
• Ability to manage ambiguities in the course of work
• Team player and able to collaborate with stakeholders of various functions
• Ability to multi-task

- Prepare monthly management reports with analysis

- Prepare monthly intercompany reconciliation

- Constant review, monitor and implement improvements to processes

- Manage a team of 4

- Review and ensure timely closing of accounts and accounting records are prepared in accordance to SFRS(I)s

- Ensure compliance to all statutory requirements & filing timelines

- Handle all matters relating to accounting, audit, tax, secretarial and banking related matters

- Any other adhoc duties

Responsibilities:

• Lead, train, and manage a team of technical professionals (project and system engineers) to provide Project Management, System commissioning, technical support, and Pre-sales understanding of clients' need
• Allocation of tasks and responsibilities among team members based on their skills and expertise.
• Establish clear communication channels within the team. Ensure that team members are kept informed about project updates, organization changes, and any other relevant information.
• Conduct performance evaluations, set goals and provide feedback to team member to enhance their performance and career development.
• Collaborate with other departments, such as Sales, Operations, Service, IT, Finance & Admin to ensure alignment and coordination of technical activities with overall business objectives
• To evaluate new products/system to assess its suitability to be included in the new product and service packages for promotion to customers.
• To assist Sales Dept in the Pre-sales and tender bidding to secure new jobs
• To manage purchasing of equipment and company’s equipment and inventory
• Preparation of project budgets and proposals for capital expenditure and investments in equipment, systems, or other assets and resources.
• To monitor performance of Sub-contractors to meet customers’ expectations with enforcement of Sub-contractor Control Procedure stipulated in ISO9002 procedure.
• Ensure systems and processes comply with workplace safety and health regulatory requirements.
• Ensure that customer quality specifications are constantly met.

Requirements:

• Degree in Engineering (Preferably Electronics) or equivalent and able to lead a team
• At least 5-8 years of relevant working experience in Security Industry, managing a group of 5 or more engineers.
• Possess excellent planning and organization, interpersonal and communication, and problem solving skills
• Excellent project management skills
• Able to work independently and make good decisions

------------------------------

Please APPLY NOW with detail updated resume in Microsoft Word Format

(.doc) and must include the following information:

• Personal Particulars (with short residence address)
• Education
• Work experiences (period of employment & job duty) in point forms
• Reasons for leaving each employment
• Last drawn salary in each employment
• Expected salary
• Earliest work commencement date / Notice period

(We regret that only shortlisted candidates will be notified)

• Good commission scheme
• Hybrid

About Our Client

Our client is a fast growing company who provides a range of support such as corporate services, legal, accounting, taxation, and more. Our client streamline processes, minimize risks, and offer both full outsourcing and partial assistance options.

Job Description

* Identify potential clients through networking, and industry research etc

* Develop pipeline to meet monthly, quarterly, and annual sales targets.

* Conduct product presentations and demonstrations to potential clients.

* Build customer relationships, understand their needs & provide customized solutions.

* Address customer inquiries and concerns promptly and professionally.

* Stay on industry trends, market developments, and competitor activities.

* Analyse market data to identify new opportunities and adapt sales strategies.

* Prepare quotations and proposals for clients.

* Collaborate with internal to ensure timely delivery and quality of products and services.

* Maintain records of sales activities in CRM system.

The Successful Applicant

• Diploma/ Degree in any discipline
• Sales experience
• Experience with client management

What's on Offer

The successful applicant will be offered a competitive remuneration package.The company values its employees and provides a supportive, collaborative, and inclusive work environment

Find Out Even More At: https://tinyurl.com/mindflex-full-time-position

Office Location: 28 Sin Ming Lane, Midview City (Bright Hill/Marymount/Bishan MRT)

Quick Apply: You may send your Resume/CV to [email protected] or apply via MyCareersFuture.

Details:

• Assist in shortlisting and recommending suitable tutor profiles to parents
• Coordinate & arrange 1st tuition lesson between client and tutors
• Assist with day-to-day Admin and Operations of company
• 4 Weekdays, 1 Weekend OR 3 Weekdays, 2 Weekends, 9.00AM to 6.30PM
• Able to commit for minimum 1 year
• $2,300 - $3,000/Month & Monthly Bonuses ($200 - $700/Month)
• Clear Salary Progression & Annual Salary Review (Min 10%)
• Casual attire, company culture is fun and relaxed
• Strictly no Overtime, no Bring Work Home
• Office with Modern & Fun Entertainment Facilities

Responsibilities :

• Issuing of Purchase Order to Suppliers
• Laise with suppliers and expedite delivery of goods
• Sourcing of suppliers
• Process delivery notes & invoives for goods received
• Monitor shipments
• Price negotiation
• Maintain proper purchasing records
• Inventory management
• Attend company and supplier exhibitions

Requirements

• Must possess at least a Diploma in any field
• At least 2 year of working experience in Merchandising or Buyer relevant
• Excellent communication skills
• Team work and able to work independently
• Proficient in Microsoft Excel
• Willing to travel

• Remuneration package: Up to SGD$5,000 Basic + AWS + Variable Bonus
• Location: Orchard
• Industry: Retail (Luxury brand)
• 5 Days work

Responsibilities

Training

• Identify training gaps for development and implementation of annual training plans in accordance with company's vision and directives
• Curate, develop and maintain coaching materials based on training plans
• Conduct in-house programs and provide active coaching to identified stakeholders
• Develop evaluation and feedback tools to measure the effectiveness of training conducted and prepare action plans based on data collected
• On-site visits to observe purchase behavior and client interactions to identify gaps
• Coach individual team members to draw out personal solutions to improve and develop sales techniques
• Brand orientation immersion program for new joiners within the Group

Reports

• Generate and analyze training report where required
• Management of training calendar, working with relevant departments and entities
• Plan and monitor training budget and resource optimization

Research

• Gather information for training materials and subjects for Brand training needs
• Conduct market research on competitor brands and provide information to management and teams
• Consolidate the launches of other brands during key annual watch fairs (e.g. WW, LVMH brand week)

Qualifications

• Min 5 years of experience in luxury retail as a Trainer
• Strong presentation, communication, and interpersonal skills
• Preferably ACTA/ACLP or DACE certified
• Available to travel 50% of the time within APAC countries
• Competent in content curation and development, with knowledge in various training methodologies
• Possess a high level of professionalism and integrity while maintaining the confidentiality of Company information
• Level-headed, independent, and resourceful team player
• Strong ability to connect with retail staff and internal team members.
• A positive mindset and goal-oriented
• Excellent communication, interpersonal, and leadership skills

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09 PLUS Building Singapore 049705

EA License Number: 02C4944

Registration Number: R23114519

Posting Personnel: Lin Pei Yu

REF: L68X7YWW

Location: Paya Lebar

Job Description:

• Provide customer service via hotline calls, emails, and walk-ins.
• Process orders using various purchase options.
• Handle enrolments of new customers.
• Prepare daily sales reports to ensure accurate payments received and stock quantities.
• Assist with merchandise and spare parts purchases.
• File documents.
• Check invoices against order forms to ensure accuracy.
• Handle customer inquiries.
• Issue products to customers based on purchases.
• Pack stock for deliveries and courier services.
• Coordinate with couriers to ensure timely delivery.
• Perform daily stock counts to maintain accurate inventory levels.
• Place stock orders to replenish inventory.
• Receive and arrange stock in the warehouse.
• Provide after-sales service, including repairs.
• Prepare inventory reports.
• Perform any other ad-hoc duties as assigned.

Requirements:

• Minimum 3 years of experience in customer service or sales administration.
• Strong communication skills, both verbally and in writing.
• Proficiency in MS Office.
• Ability to work independently and as part of a team.

Additional Information:

• AWS (Annual Wage Supplement).
• Transport, meal, and OT (Overtime) allowance.
• Medical and dental benefits.
• Working hours: 5.5 days a week (Monday to Friday, 11 am to 8 pm, Saturday 11 am to 5 pm).

EA License No: 23C1703

EA Personnel No: R1762582

EA Personnel Name: Wong Choo Sian