Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Roles & Responsibilities

• Provide timely and accurate Financial and Management Reporting support to line managers

• Provide accurate cash flow and coordinate the intercompanies payments and receipts within the same business

• Support Head of Finance in the implementation of internal controls.

• Manage yearly audit, tax and budget exercise

• Oversee the Reporting Team and supervise GL/FA team daily

• Align work processes for entities within the team to achieve consistency and efficiency.

Requirements

• Candidate must possess at least Bachelor’s Degree in Accounting, ACCA level 3 or equivalent with CPA certification

• At least 5 years’ of working experience in handling full set accounts and management reporting, preferably a minimum of 2 years in managerial position

• Familiar with Financial reporting standards (FRS), accounting principles, Singapore tax knowledge, BPC

• Strong in SAP Financials modules & excel preferred

• Possesses strong leadership and people management skills, commercial acumen and resilience, analytical mind and communication skills

• Able to work alone and in teams under stress and meet challenging deadlines

Mission:

To help its customers become data driven by breaking down information silos, enabling them to optimize fleet performance and decision making through a single, collaborative user-interface.

Job Overview:

We are seeking a Customer Success Manager with a strong background in the maritime tech space to join our dynamic team. This role will have a dual reporting structure to the BV local Commercial Manager and OrbitMI VP of Customer Success. BV is a strategic partner and investor in OrbitMI, with OrbitMI Inc. being a NYC software-as-a-service company with offices and partners across the world. Our customers use our solutions to operate their fleets more profitably, efficiently, safely, and sustainably by connecting multiple systems into intelligent connected workflows directly via desktop and mobile app. The ideal candidate will play a critical role in supporting our commercial team, ensuring client satisfaction, and driving the successful adoption of our SaaS solutions in the maritime industry.

Key Responsibilities:

• Provide ongoing support to the commercial team by identifying customer needs and ensuring our SaaS solutions meet these requirements.
• Own the customer lifecycle from free pilot/trial through renewals ensuring that clients have a dedicated contact.
• Support new clients with training and set-up to drive adoption across the client organization.
• Build and maintain strong relationships with key maritime industry clients, ensuring a high level of customer satisfaction.
• Act as the liaison between customers and our technical team, translating technical details into business value.
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for service improvement.
• Develop and deliver training materials and presentations to enhance customer understanding and use of our products.
• Collaborate with the product development team to inform new features and solutions based on customer feedback and industry trends.
• Build strong relationships and collaboration with the local BV commercial teams to develop new opportunities and support existing customers.

Qualifications:

• Proven experience (minimum 3 years) in customer success or account management in the maritime tech space.
• Strong understanding of SaaS products and their application in the maritime industry.
• Excellent communication and presentation skills, with proficiency in both English and Chinese languages.
• Ability to analyze and interpret technical data and translate it into commercial insights.
• Bachelor’s degree in a related field (e.g., Maritime Studies, Business, Technology) or equivalent qualification/experience i.e. Class One Master Mariner.
• Strong problem-solving skills and a customer-oriented attitude.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Diploma

Specialist Diploma in M&E Co-ordination is preferred

Experience in Revit, AutoCAD, MS-Office,etc.,

Experience in M&E field will be advantage

Coordinate amongst various stakeholders at worksite to ensure work alignment.

Ensure the progress of works is on schedule.

Enforce all safety regulations on site to ensure works are performed safely.

Enforce and manage the permit to work system at site(s).

Inspect construction works to ensure compliance with requirements and regulations.

Inspect materials that are delivered on site to ensure adherence to specifications.

Procure construction materials at the right time to ensure work is not hampered by materials shortage.

Supervise workmen to ensure that work is performed safely and on time.

Comply to all QA/QC procedures and implement CONQUAS standard for site works on site(s).

Any related ad-hoc duties as assigned.

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

This position has a strong focus on Campus Planning and Redevelopment, for which planning has already started. It will be designed to be a great place for the student and staff, well-integrated and seamlessly connected, and be built for sustainability to benefit future generations. The new Campus will be a transformational sustainability environment, where design is not just for a beautiful space, but also for an engaging culture for generations to come.

Responsibilities:-

You will be responsible for the following:

Planning and Development

• Be involved in Singapore Polytechnic, SP infrastructure and facilities planning, development and management.
• Provide technical support and assistance to SP Master Plan Project team to access and acquire information on SP’s infrastructure and installed systems.
• Attend and participate in relevant meetings (design planning, interface, technical clarification, etc) as per planned schedule to provide technical inputs as needed.
• Support and input to the consultants’ technical and design proposal to meet SP’s operation needs and minimising Electrical services disruption.
• Coordinate internally for design and interface coordination through the various transition phases of the SP Master Plan.
• Review and input to proposed work plans and schedules to achieve control, compatibility and coordinated objective to avoid and minimise operation disruptions.
• Assist in the management of the appointed maintenance agent and specialist system vendors in their maintenance scope and planned program including breakdown investigations, inspections and audit.
• Be the bridge between FM and consultants, so that detailed information, including operations workflows, interdependencies, additional requests and ideas, are documented, transferred and communicated between and with all parties in a timely manner, and captured for holistic design, development and subsequent procurement planning.
• Follow through on the project, including obtaining the sign offs and approvals where necessary before the space is built, all the time ensuring that the space is built according to approved plans.
• Keep abreast of latest Singapore Standards and authority requirement, so as to lead Singapore Polytechnic in the desired direction.
• Interface with the consultants and build stakeholder relationships, both internal and external, including government agencies and community partners.
• Responsible for budgetary planning and control, ensuring that the development keeps within budget.
• Write papers for approval on relevant subjects when required.
• Support the rest of the campus planning team where required.

Other Project and Programme Management and Implementation of Strategy and Initiatives

• Manage and coordinate several on-going projects and events at a time, keeping an eye on each timeline and achieving milestone goals to meet specific deadlines.
• Assist in identifying strategy goals, initiatives and programmes, and developing action plans for and coordinating implementation.
• Review the initiative and programme execution at regular intervals and report the progress at management meetings.
• Other duties as assigned.

Requirements

• Minimum Degree in Engineering (Electrical/ Power/ Technology or related discipline).
• Minimum 5 years of relevant working experiences.
• Previous experience in Electrical installation work is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Ability to multi-task and work under tight timelines.
• Good analytical and organization skills including computer literacy.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.
• Demonstrated strategic planning capabilities.
• Strong team-player, with natural ability to interact with all levels of staff.
• Good listening ability, and a positive attitude.
• Certification as Licensed Electrical Worker, Fire Safety Manager and/or Green Mark Facilities Manager will be an advantage.

Kenvue is currently recruiting for:

Senior Marketing Manager- Smoking Cessation, Self Care
This position reports into the Director of Marketing, Self Care Asia Pacific and is based in Singapore.

Who we are
At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

What You Will Do
The Senior Marketing Manager plays a key strategic leadership role within the Asia Pacific Self Care franchise, a stronghold business and high-performing business unit. This is a pivotal role at the intersection of the global strategy and local brand relevance and implementation. This position reports into the Marketing Director, Self Care and will be based in Singapore. The Senior Marketing Manager will be responsible for building the category and driving sustainable growth for Smoking Cessation, with key focus on high potential markets across Asia Pacific. They will be leading Brand building, Business delivery and Commercial and New Product Innovation launches, consistently seeking to improve health outcomes for consumers.

Main responsibilities
The Senior Marketing Manager will be responsible for Smoking Cessation strategies, in partnership with lead markets and Global teams. This individual will serve on the Smoking Cessation Franchise Leadership Team (FLT). Specifically, the Senior Marketing Manager will be responsible for the following:

• Develop and enhance the Strategic Plan and growth model including 3-year operating priorities spanning market entry, innovation pipeline, commercial innovation, learning plan, and brand communications
• Lead the Asia-Pacific Smoking Cessation Franchise Leadership Team (FLT), ensuring all members have a deep understanding & alignment to key operating priorities & deliverables, external landscape, and market needs.
• Build out the innovation pipeline, outlining clear priorities and enhancing pipeline value. Identify pipeline pacing principles, and build out NPD and commercial innovation workstreams to fill gaps. Partner with markets and cross-functional team to identify and validate consumer and healthcare professional opportunities, build & reinforce the business case, and support execution through governance and launch planning.
• Represent & reinforce Global equity foundation & strategy within the Region. Build out & enhance brand foundation, including insights generation, relevant brand positioning, and recommended local adaption of global brand architecture.
• Support the global development of advertising and innovation, crystallizing and sharing AP insight and feeding into creative process, toolkits, and innovation pipelines in lead markets.
• Partner across markets and Global teams to identify and transfer success models, learnings and best practices
• Partner with Business Insights, Finance and Local markets to understand business drivers, and recommend adaptions to the business plan and/or strategic plan where relevant, ultimately enabling achievement of growth targets
• Create a high-performance environment, building capability in market and a culture of collaboration, innovation and trust.

What We Are Looking For

• A University degree is required. Masters degree in business or marketing specialization preferred.
• Min 10 years of experience in setting a vision and executing in a similar integrated brand leadership role within a consumer organization, preferably with healthcare industry experience.
• Experience in successful partnership with R&D & Medical Affairs organizations to develop innovative products and claims
• Experience in providing marketing thought leadership—taking consumer & healthcare professional insights and using them to drive recommendations and good decisions
• Experience with analytics and digital marketing
• Ability to shape concepts & ideas, with senior stakeholders, through clear thinking and effective communications
• Experience leading in a matrixed, global organization, collaborating with diverse groups and leading cross functional teams
• Demonstrated financial acumen in making effective business decisions
• Proven record in project management
• Experience working in Consumer healthcare is preferred
• Ability to speak Mandarin is not essential but would be an advantage
• Travel may be required, up to 20% international travel

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Support the FOH with customer relationships and order management.

Maintain a pristine and aesthetically pleasing storefront.

In charge of the general maintenance of the shop including kitchen and storage.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

Your Perks:

5-day work week with a team of diverse and energetic colleagues

Annual Leave
Annual performance bonus

Employee discount

On behalf of the hiring company which is a Social Service organisation, we are looking for a suitable candidate to join them as Programme Manager.

Responsibilities

• To manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of the Community Service Centre.
• Provide guidance and motivation to staff to achieve the programme objectives, and develop work plans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement to better meet the needs of the clients.
• Oversee the curation and development of programmes based on the needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain the centre's community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, and the grassroots community).
• Oversee budgeting, and financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Superiors to support the cultivation of the agency’s values, vision and mission within the team.

Qualifications/requirements

• Bachelor’s degree in social work, with a minimum of 7 years of experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

Working hours: 9am to 6pm, Mondays to Fridays

9am to 1pm, Saturdays

Location: City fringe, Central area

EA License : 22C0971 | EA Registration : R21101298

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

The Company

We are a leading purveyor of fine teas and herbs headquartered in Singapore, catering to the hospitality and food services, currently looking for suitable candidates for the position of Relationship Manager (Corporate)

Job Description

· Lead business development in hospitality and corporate channel.

· Foster relationship on C-suite level executives for global and regional accounts

· Prepare business proposals and C-suite presentation.

· Prepare annual business review with customers.

· Support training needs in product knowledge and service delivery.

· Manage accounts receivable.

· Lead in sales campaign planning and execution.

The Successful Applicant would have the Following Qualities:

· Degree in Sales, Marketing or Hospitality from accredited university

· Minimum 5 years of experience in hospitality or corporate sales

· Strong strategic planning and business development skills

· Excellent interpersonal and communication skills coupled with adaptability and willingness to learn.

· Highly motivated, energetic, and driven to success

· Possess Class 3 license; own car preferred.

Only short-listed candidates will be notified.

What's on Offer?

Attractive salary package and excellent career prospects await the successful candidates.

NOTE: Interested applicants can email their full resume in pdf format.
Include expected salary, last drawn salary, reason for leaving and availability date.

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Job Description:

• Plan and create content for online channels do not limit to social media, microsite, etc
• Develop pages, posts, and applications to appeal to the target audience
• Conduct in-depth social media research to develop various social media content like graphics, videos, and other forms of content to understand the Management needs
• Obtain input from Management Team to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately
• Work independently as well as cooperatively with creative team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include five or more simultaneous projects
• Create a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop
• Develop concepts by hand or with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout
• Examine existing processes, identify flaws, and create solutions that improve design capabilities
• Review final layouts and suggesting improvements when necessary
• Stay up-to-date with new design techniques and software
• Any ad-hoc duties as directed

Job Requirements:

• Candidate must possess at least Diploma in Art / Design / Creative Multimedia / Computer Graphics or equivalent
• Minimum 1 years of relevant working experience, preferably with social media design experience
• Solid knowledge of image editing and digital sketching software, ike Photoshop, Indesign and Adobe Illustrator
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Responsibilities

• Provide technical deployments in all running projects & new projects as a team member of Service Delivery Division.
• Understand how to gather more technical requirements/information and recommend a solution.
• Must be able to do Linux system installation, end-to-end/pilot testing at staging/production environments, ANTlabs solution verification and fault escalation.
• Perform troubleshooting and patch fixes at a hardware and software level.
• Able to diagnose, isolate, troubleshoot, and fix technical issues under pressure.
• Show responsibility on all assigned tasks even need to work after office hours (at situations) in achieving tasks or timely project completion.
• Demonstrated ability to execute and perform timely follow-up to ensure customer satisfaction & instil quality in every aspect of job function.
• Any other matters as instructed by Supervisor (or) Project Managers when required due to job nature.
• Overseas travel may be required for onsite implementation (duration - depends on project/customer/onsite requirement).

Technical Skills/Experience

• Experience in installing, managing, and troubleshooting Linux Operating systems such as RHEL, CentOS or Ubuntu
• Experience and knowledge of open source applications/tools such as HA clustering, HA Proxy, BIND DNS, Apache, Nginx, LDAP, SMTP, NTP, NFS, SNMP, PRTG, etc.
• Experience and knowledge of Virtualization technologies (KVM, Microsoft Hyper-V and VMware)
• Experience and knowledge of Cloud Services like AWS, GCP, Azure, etc.
• Database knowledge such as MySQL, MariaDB, PostgreSQL, etc.
• Basic understanding of cloud / enterprise networking and security best practices
• Knowledge of OS/Application security hardening
• Experience in Linux shell/Bash script
• Experience and knowledge of networking such as switching, routing, firewall, VLAN, TCP/IP
• Knowledge of containerization and related tools (Docker, docker swarm, Kubernetes) will be preferred
• Having Dell Power Edge installation and troubleshooting experience will be advantageous

Requirements

• Minimum 3-5 years of technical work experience in IT/Telecom industry with following technical skills/experience
• Bachelor’s Degree in: Engineering (Computer / Telecommunications), Computer Science / Information Technology or its equivalent
• Fast learner with a positive attitude and ability to handle multiple concurrent projects independently without much supervision
• Able to perform duties inside a data centre environment, as well as outside of office hours and/or night activities as required by the projects

Hiring EMTs / Nurses / Paramedics

Immediate Vacancy

Location: Islandwide

Working Days:

Monday to Friday -

8am to 6pm / 12pm to 10pm

Two weekend duties per month.

Incentives and bonus

Salary: $2,200 - $2,500

Job Description: Provide care and assistance to patients .

Maintain equipments in the ambulance.

Requirements:

Valid Emt / Paramedic / Nurse Liscense

Valid BCLS / ACLS cert

Singaporeans only

Able to start immediately.

Call 65034010

Our goal is to hire a manager with extensive experience within the café industry who will be responsible for daily operations of our dessert cafe. The café manager's principal responsibilities are to supervise staff, perform maintenance and repairs on equipment, process payments and maintain a clean and presentable environment within the café.

An ideal candidate will have acquired both management and leadership skills and will be able to ensure that all duties within the café are executed with customer service in mind.

Café Manager Responsibilities Include:

• Manage day-to-day operations of the cafe
• Recruit, hire, train, and supervise café staff
• Train employees on dessert preparation and proper use of kitchen equipment
• Monitor budgets to ensure that the café remains profitable.
• Actively find ways to lower operational costs while expanding the cafés customer base
• Monitor and maintain inventory
• Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
• Listen to customer preferences and make suggestions for menu items

Café Manager Job Requirements:

• Minimium high school diploma
• Experience working in the food or hospitality industry. Managerial experience preferred
• Must have a food handler’s license and be aware of regulations concerning food health and safety
• Proven management skills with exemplary organizational, time management, communication, and customer service skills
• Good math skills
• Availability to work within opening hours (including weekends and holidays)

Job Description

• Implementation of store strategy of Yamaha Asia Pacific Division for group companies (Required communication languages: Japanese and English)
• Implementation of branding measures throughout ASEAN.
• Implementation of Digital marketing strategy and support for group companies in ASEAN.
• Promotion of music school business across ASEAN (instructor training, operational framework design support, student recruitment advertisement).
• Design, implement, user training and utilization of an effective CRM system for each region.

Job Requirements:

• Minimum bachelor degree.
• Possess JLPT N2 & above to communicate with native Japanese colleagues in Head Office and other group companies.
• Possess at least 3 years of working experience in music industry.
• Possess the knowledge of digital marketing and working experience
• Possess at least 3 years of utilizing CRM systems.
• Ability to analyse digital marketing advertisement.
• Good communication and interpersonal skills.

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

Overview

You will be working directly with cross-functional, cross-institutional business leads to analyse and improve the credit and collection practices for NUHS Cluster.

Responsibilities

• Conduct an end-to-end analysis on current credit and collection practices in NUHS Business Office Shared Services with the aim to improve collection rate.
• Work with institution’s Operation teams to improve, tighten and comply with upfront credit management practices for non-resident patients.
• Monitor inflight patient’s bill escalation for deposit top-up, collection of past outstanding bills, conference with patient / Next-Of-Kind / Doctor / MSW on patient’s financial affordability for complex cases.
• Follow up on Non-Residents bills post discharge, including liaise with Corporates and Insurance Companies on LOG, work with MOM, ICA or other statutory board for assistance on outstanding bills relating to foreign workers, prisoners and illegal immigrants, including initiate legal actions
• Manage and review outsourced partner (1FSS) work according to SLA – reminder letters, collection agencies, patient enquiries hotline, write-off paper
• Summarise and communicate to management team on key issues, risks and key performance indicators to manage the process of various measures
• Partner with Data Protection Office to develop and improve on existing controls and processes in compliance with PDPA Act
• Participate in projects and system implementation in term of controls and risk assessment on credit management
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 5 to 7 years’ experience in credit management, audit or compliance.
• Experience in healthcare industry will be an advantage.
• Proficient in Process Redesign, SAP and Microsoft Office suite
• Organized, detail-oriented and able to work independently
• Possess strong analytical and problem solving skills
• Good verbal communication and presentation skills
• Motivated, proactive and optimistic about challenges

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are compromised of the full-service media networks OMD and PHD as well as a number of specialty media communications companies.

We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

Reporting Structure :

• You report to the Digital Director of OMD Singapore
• You are expected to manage your team (Senior Performance Planners / Performance Planners / Executives) that are being deployed in your business.

As a Senior Manager at our agency, you will play a pivotal role in shaping and executing digital marketing strategies for our clients. You will lead a team of talented professionals and work closely with clients to achieve their marketing objectives. This role requires a deep understanding of digital media channels, excellent leadership skills, strategic thinking, and a passion for staying ahead of industry trends.

Responsibilities :

Client Relationship Management

• Build and maintain strong client relationship, acting as the main point of contact for key accounts
• Understand client's business goal and translate them into effective digital media strategies
• Provide strategic recommendation and insight

Team Leadership and Development

• Learn and mentor a team of digital marketing professionals
• Foster a collaborative and innovative work environment, promoting the growth and development of team members
• set clear objectives

Digital Strategy Development

• Develop and executive comprehensive digital marketing strategies that aligns with client's objective
• Oversee the planning and implementation of digital campaigns across various channels, including PPC, programmatic, social media

Data Analysis and Reporting

• Utilize data analytics tools to measure the effectiveness of digital campaigns and provide actionable insights for optimizations
• Prepare and present regular reports to clients, highlighting key performance indicators and recommendation for improvements

Budget Management

• Manage digital marketing budgets effectively, ensuring efficient allocation of resources to maximize ROI
• Monitor campaign spend and adjust strategies as needed to stay within budget constraint

Process/Strategy

• Be our biddable media platform planning & activation expert (eg Google Ads, DV360, Facebook/IG, TikTok)
• Improve the current workflow & optimization processes
• Work as both a leader and hands-on expert to assist junior team members with delivering results for clients.
• Champion new search tools, settings & technologies across accounts and help activate any existing ones that are not in place

Requirements :

• Minimum 6 years of work experience in a performance media and client servicing role.
• Strong technical understanding of Google Ads, Social, Programmatic planning and implementation.
• Strong communicator - possesses excellent verbal, written and presentation skills
• Be a proactive self-starter and ability to handle multiple tasks in a fast-paced environment under tight deadlines
• Team leadership and mentoring experience
• Have strong organizational skills being able to manage multiple clients / projects at once
• Be confident in analyzing and acting on marketing data

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Manage and oversee all aspect in facilities maintenance (ACMV / HVAC, Electrical).
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the house Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Job Highlights

• Attractive remuneration
• Collaborative environment with supportive colleagues and managers
• Professional development

Job Description

Customer Service Officers (Full-time, Punggol Plaza)

The Write Connection is a premier learning centre in Singapore. Our Customer Service Officers (CSOs) are among the best in the industry as we hold them to high standards to deliver premium service to our customers.

Work Hours

Full-time employees must work a 5-day week, including a weekend. Your work schedule is pegged to the center's operation hours and operational needs. As a general rule, you will work the following hours:

• Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break)
• Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break)
• 1 weekday off; 1 rest day
• +/- 2-hour meeting per week

Work Location

Work location is subject to operational needs. You need to be comfortable with travelling to branches around Singapore.

JOB RESPONSIBILITIES

Sales and Customer Service

• Explain our courses, education philosophy and pedagogy to potential customers
• Promote TWC programmes to potential and existing customers
• Build relationships with our customers
• Handle phone and email queries effectively and promptly
• Perform and manage sales transaction effectively and promptly

Administrative Duties

• Arrange replacement lessons for students, and appointments for parents, Centre Management or teachers
• Responsible for center's inventory and simple logistics
• Other administrative and ad hoc duties, e.g. filing documents

Job Requirements

• Have minimum GCE 'O' levels qualifications
• Possess at least 1 year of relevant work experience in customer service-related job roles, preferably in enrichment centers settings
• Proficient in Microsoft Office Suites (e.g. Excel, PowerPoint, Word)
• Candidates who are proficient with MacBook and G-Suites (e.g. Drive, Gmail, Docs, and Sheets) would have added advantage
• Possess excellent communication skills in English (spoken and written), strong organizational skills and detail-oriented
• Able to display effective and efficient customer service abilities
• Possess good work ethics (e.g. Integrity, professionalism, committed to excellence)
• Willing to be trained according to TWC ethos and SOPs
• Able to work independently and also a team player
• Open to be deployed at other centers due to work exigencies

Job Description:

The Customer Service personnel is responsible for providing post-sales support, to meet customer needs. The incumbent has to establish good rapport, both externally with customers and internally amongst co-workers.

• Handle all incoming phonecalls/emails/faxes, promptly and professionally

• Plan and coordinate daily deliveries & collections

• Process sales orders, delivery notes, invoices, quotations, debit notes and credit notes

• Prompt follow-up and response, on customer backorders, contracts, enquiries and requests

• File all required records promptly and in proper sequence

• Work closely with internal teams (warehouse, operations, sales, technical and finance) to resolve customer issues

• Ensure conformance to required Standard Operating Procedures

• Provide administrative support, as and when required

• Act as backup for other team members, as and when required

Required Skills:

• Service-oriented and possess pleasant disposition

• Strong team-player, with ability to work independently

• Possess sense of urgency and able to work in fast-paced environment

• Good spoken and written communication skills

• Good interpersonal skills

• Systematic and meticulous

• Possess good initiative, with desire for continuous learning

Qualifications Required:

• Previous customer service experience will be advantageous

• Competent in Microsoft Office (especially MS-Excel) applications