We are looking for an experienced IT Project Manager who will be responsible for managing and delivering IT projects for our client's key accounts. The ideal candidate will possess strong leadership abilities, excellent communication skills, and a proven track record of successfully managing complex IT projects from initiation to completion. The IT Project Manager will work closely with clients, internal teams, and external vendors to ensure projects are delivered on time, within scope, and within budget.

Job Description:

• Serve as the primary point of contact for key account clients, understanding their IT needs and requirements.
• Develop and maintain strong relationships with key stakeholders, including clients, internal teams, and external vendors.
• Lead project planning, including defining project scope, goals, and deliverables in collaboration with clients and internal teams.
• Create detailed project plans, schedules, and budgets, and track progress against established milestones.
• Coordinate resources, both internal and external, to ensure timely project delivery.
• Manage project risks and issues, and implement mitigation strategies as needed.
• Monitor project performance and provide regular updates to clients and internal stakeholders.
• Facilitate effective communication and collaboration among project team members.
• Ensure adherence to project management best practices, processes, and methodologies.
• Drive continuous improvement by identifying opportunities to streamline processes and enhance project delivery efficiency.
• Identifies and mitigates technical risks, ensuring the technical integrity of the project.
• Acts as a bridge between technical and non-technical stakeholders, translating technical concepts into understandable terms.
• Ensures the technical quality of deliverables, including adherence to technical standards and best practices.

Job Requirements:-

• Proven experience (5-8 years) in IT project management, preferably within a client-facing role.
• Strong understanding of project management methodologies, tools, and techniques.
• Excellent leadership, communication, and interpersonal skills.
• Ability to effectively manage multiple projects simultaneously in a fast-paced environment.
• Experience working with cross-functional teams and external stakeholders.
• Strong problem-solving and decision-making abilities.
• Knowledge of IT infrastructure, systems, and software development lifecycle is desirable.
• Ability to solve complex technical problems.
• Ability to travel occasionally for client meetings and project-related activities.
• At least a bachelor’s degree in computer science, Information Technology, or related field.
• Minimum 5-8 years of proven experience in IT project management, preferably within a client-facing role.
• PMP, PRINCE2, or other project management certifications are a plus.

Get to know our Team:

• Internal Audit is an independent function (3rd line of Defence) within GXS Bank that provides an objective assurance and advisory role to senior management.
• We use a systematic, disciplined risk-based approach to evaluate and assess risks, processes and internal controls, while aligning them to the Bank’s overall digital strategy.
• Internal Audit covers multiple businesses, technology and other corporate functions within the Bank.

Get to know the Role:

• As a business auditor, you are responsible to conduct audit activities that cover the end-to-end business-aligned portfolios such as Consumer Banking Products (e.g. Deposit, Lending and Investment), Credit Management, Digi-Operations etc. You are expected to have experience in consumer credit risk management processes, including credit underwriting, portfolio management and collection practices. First line of defence experience in these areas will be an added advantage.
• Exposures may extend to supporting corporate function audits that cover corporate functions such as Finance, Compliance and Human Resources. Added advantage if you have other areas of audit experience like AML, Outsourcing, ICAAP & Model Risk.
• You effectively plan, manage and execute audits, including the design of audit test steps to evaluate the risks associated with (but not limited to) governance, business management, financial, operational, regulatory, and business continuity.
• You maintain well documented audit work papers including supporting documents/ evidence in the Governance, Risk and Compliance (GRC) system, which are subject to regular internal quality assurance review.
• You are able to execute and complete audit projects by adhering to audit methodology, key phases and assigned timelines.
• Keep abreast of MAS regulations & guidelines relating to FIs and banks.
• Added advantage if you are familiar with current technology tools (e.g. Tableau) or able to develop use cases for Rule Based Analytics/ Machine Learning to enhance risk profiling of business and fieldwork execution, so as to proactively manage emerging risks.

The day-to-day activities:

• Support the Head of Business Audit as part of the Audit team.
• Plan and perform risk-based assessments, understand and evaluate the business environment, related controls and processes.
• Execute audit reviews and fieldworks, including work paper documentation, drafting of audit findings and leading the issue discussion internally and with stakeholders.
• Assist to draft audit reports and participate in the presentation of audit findings.
• Ensure effective and timely execution of audit projects in accordance with audit methodology and timelines.
• You may be required to participate/ support in ad-hoc projects, special thematic review or special independent investigation.
• Build and maintain healthy relationships with different levels of management, stakeholders, and be a trusted risk advisor on control related matters.
• Actively participate in driving data analytics capabilities including the maintenance of audit workflow system (i.e. GRC), so as to improve the effectiveness of Internal Audit.

The must haves:

• Bachelor's degree in accountancy, finance or equivalent, with professional certification (e.g., CPA, ACCA, CIA) as an added advantage.
• Minimum 5 to 8 years of audit experience in Consumer Banking (end-to-end) and/or Corporate Functions
• Strong knowledge of key regulations (e.g. MAS 635, MAS 612, Credit Card and Charge Card Regulations 2013 etc.)
• Highly competent with audit methodologies and concepts including the agile audit methodology
• An excellent team player
• Confidence in dealing with senior stakeholders
• Able to work independently and possess the courage to challenge risk-decisions made by senior stakeholders, from a 3rd line of defence perspective
• Well-developed communication and interpersonal skills
• Good analytical, presentation and report writing skills
• Based in Singapore

Job Duties:

· Understanding the BRD and conducting requirement gathering by various means like brainstorming, workshops, Questionnaire and working with different stakeholders of the cash management team like Product Managers (Global as well as In Country), Client Services, Implementation, Operations and Finance.

· Mapping the identified functional requirements to Global Payment System (GPS) / Transaction Processing Hub(TPH) payment products and defining a solution with the help of it to full fill the payment processing.

· Do Fit-Gap Analysis of the Business Requirements and design solutions in GPS/TPH to minimize the Gaps and use the product capabilities to address the business requirements.

· Provide Defect Triage analysis of the issue raised by Quality Assurance team.

· Identifying the scope of the requirements, validating the requirements.

· Working with Lead Business Analyst & Technology partner i.e., Solution Architects to agree on the solution.

· Working as a liaison between Business users, operations and Developers.

· Preparing various documents like BRD, FSD and reviewing SIT Test scenarios and Test Cases.

· Working with different stakeholders for product collateral and training needs.

· Overall responsible for ensuring User acceptance testing for all the streams.

· Working with Integration partners and other vendors within bank.

· Identify & resolve issues and manage project risks, supporting different teams, chairing & documenting meetings.

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Supporting the business users for User Acceptance Testing for new payment products and cash management reporting soultions.

· Supporting Operations team / Business Users team to complete the testing.

· Lead Defect Management related actives.

Job Requirements:

· The position requires a minimum of 9 years relevant business analyst experience with banking IT systems (Payment systems and Core Banking applications) and experience of at least one full cycle implementation of GPP/ GPS/TPH payment platforms for any country or region, preferably in Asia.

Functional Skills

· Good functional knowledge on GPP-SP/GPS/TPH payment platform for domestic and Cross-border Payments as administrator with strong capability to provide in house solutions via business Configuration.

· Knowledge of below interfaces of payment processing software :

o Compliance

o LV payments

o Accounting

o Correspondence Banking

o Fund Check

o FX

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP(NEFT), Immediate Payments (IMPS), UPI.2.0, BillDesk, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments

· Expertise in SWIFT interfacing

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

· Strong analytic skills

· Capable to effectively interact with technical team

· Strives to deliver the solution in the most effective and timely manner

· Minimum degree in accounting, finance or IT.

· Excellent knowledge of corporate & investment banking and different financial products including but not limited to Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO)

· Experience in all phases of the IT system development life cycle like design, implementation, testing, deployment and support.

· Good exposure to software engineering best practices

· Experience working in agile development methodology.

· Hands-on experience with BDD framework and UML (for use case / business case definitions).

· Exposure to test automation frameworks and methodologies to work with Automation testers

· Comfortable working with SQL database queries.

· Experience with Microsoft Office tools.

Advantages / Good to have:

· Any certification for Business Analysts e.g. ECBA, CBAP, PBA etc.

· Any experience in a functional lead role

Interested applicants please send your resume in MS Words format and attn it with subject Tan Joanna (R1104661)

Short listed candidates will be notified.

www.ambition.com.sg
EA Registration Number: R1104661
Data provided is for recruitment purposes only
Business Registration Number: 200611680D. Licence Number: 10C5117

Space Lion Studios is looking for an IT Manager to join our dynamic team.

Candidates should be highly organised, able to multitask across multiple projects, have excellent time management, interpersonal and communication skills and be strong team players who can collaborate effectively with different stakeholders.

Candidates should have experience with IT systems, networks, and related technologies and solid knowledge of best practices in IT administration and system security. Candidates should also have strong analytical and problem-solving skills.

Duties include but are not limited to:

1.⁠ ⁠Maintain and manage organization’s hardware and software

2.⁠ ⁠Monitor and maintain networks and servers

3.⁠ ⁠Deploy and enforce security policies and procedures

4.⁠ ⁠Onboard and offboard employees

5.⁠ ⁠Fulfill IT service requests and technical assistance to end users

6.⁠ ⁠Troubleshoot and resolve software, hardware and connection issues

7.⁠ ⁠Maintain knowledge of IT support, help desk procedures, products, and services

8.⁠ ⁠Document processes, back up and archive data

9.⁠ ⁠Keep up to date with advancements and best practices in IT administration⁠

Please email your CV to: [email protected]

Space Lion Studios recruits on the basis of merit, regardless of age, race, gender, religion, marital status, family responsibilities or disabilities.

Only shortlisted candidates will be contacted for interview.

KEY RESPONSIBILITIES

• Mentoring a team of systems operations engineers, providing guidance, mentorship, and technical expertise.
• Monitor condition of server, apps and security measures • Identify, log and resolve technical problems of the scope (Incident Management)
• Ensure that work is carried out within agreed service levels (Service Request / Incident / Change / Patch Management)
• Respond to site to troubleshoot, diagnose and rectify faults
• Liaise and coordinate the recovery of systems
• Identify potential changes and system improvements for consideration and implementation (continuous improvements)
• Create, maintain and distribute reports of progress to service delivery manager.
• Any other ad-hoc tasks assigned

JOB REQUIREMENTS

• Good knowledge of windows operating systems, Clusters, NLB, or Unix
• Good knowledge of OS Provision, hardening and patching.
• Good knowledge of Solarwinds, Manage Engine.
• Good knowledge of AV solution such as Symantec.
• Good knowledge of cloud platform and virtualization technologies.
• BMC Control-M
• Good server experiences like AD administration & basic networking experiences
• At least 3 years of relevant working experience in infrastructure support is required for this position.

We are looking for Change Manager for one of our clients in Singapore and your scope is as below:

Job Description:

• Establish overall Change Approach to engage our stakeholders to drive awareness, commitment and adoption in assigned projects.
• Identify areas of change through Change Impact Analysis within assigned projects.
• Create, manage and execute change communication activities to deliver impactful communication and meaningful messaging for various target audience.
• Support training efforts through effective design and delivery of training programme.
• Ensure that stakeholders are ready for change.

Job Requirements:

• Tertiary qualification preferably in change management-related, organization development-related or communications-related fields.
• Minimum 3 years of relevant work experience (5-7 years of relevant work experience for Senior Deployed Staff).
• Preferably with 1-2 years of experience in change management and organization development in public or large organizations.
• Effective presentation and written and oral communication skills
• Effective stakeholder and project management skills.
• Able to understand processes, identify impacted areas and stakeholders and address them accordingly. Preferably with an understanding of system development life cycle (SDLC) and its characteristics and preferably have professional training or certification in change management methodologies, such as PROSCI.

About Us:

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the Role:

The Lead Auditor will be responsible for the following:

• Perform 3rd party AS9100/9110/9120 audits for South Asia customers.
• Provide timely and accurate reviews of customer corrective action and closure.
• Provide customers with timely, complete and accurate reports of their current level of conformity / implementation of their management system.
• Maintain schedule of audit activity with customers.
• Maintain appropriate auditor credentials / qualifications and pursue advancement of those credentials and other related credentials as needed.
• Contribute to the growth and development of a world-class, industry-leading auditing team.
• Conducting AS9100, AS9110 & AS9120 Foundation Training and AS Internal auditor course.
• Provide sales support when required.

About You:

• Bachelor’s Degree in Engineering.
• At least 5 years actual work experience in design, development and manufacturing in Aviation, Space or Defence industry and some Part 145 Maintenance, Repair & Overhaul activities.
• Currently qualified as an auditor of AS9100/9110/9120 is preferred.
• Familiar with special processes such as NDT, Heat Treatment, Surface Treatment, Brazing & Welding, etc. will have advantage.
• Familiar with FAA, EASA, CAAS, CAAC, JCAB, DGCA, Airworthiness requirements.
• Expertise with Microsoft Excel, Word and PowerPoint.
• Strong presentation and communication skills.
• A strong attention to detail, coupled with an uncompromising dedication to ethical and professional behaviour.
• Capable of working effectively both in team environments as well as individually.
• Willingness to travel to customer sites (overseas) and perform audits as required, up to 75% of the time.

What we Offer:

• Flexible work arrangements for better work-life balance.
• Guaranteed Annual Wage Supplement.
• Generous Paid Leaves (Annual, Compassionate, Marriage, Maternity, Paternity & shared parental leave, Adoption leave, Childcare & Extended Childcare Leave, Examination leaves, National Service (NS) leave, medical leave, Prolonged Illness leave).
• Medical benefits (Clinical treatment, Emergency Medical Services, Specialist Consultation, Paediatrician Consultation, Inoculations (Hepatitis, H1N1 & Flu), Dental Treatment, Annual Medical Examination, Hospitalization & Surgical Benefits).
• Maternity Benefits.
• Pension and Insurance Policies (Central Provident Fund, Group Term Life Assurance, Group Personal Accident Insurance, Travel Insurance, Work Injury Compensation Insurance).
• Training and Development Assistance (Training Sponsorship, On-The-Job Training, Training Programme).
• Additional Benefits (Long Service Awards, Professional Membership, Gym Subsidy, Mobile Phone Reimbursement).
• Company bonus/Profit share .

*Benefits may vary based on position, tenure/contract/grade level*

SSMC (Systems on Silicon Manufacturing Company Pte. Ltd.), is a Joint Venture between NXP and TSMC. We offer flexible and cost effective semiconductor fabrication solutions by maintaining fully equipped SMIF cleanroom environment, 100% equipment automation and proven wafer-manufacturing processes.

At SSMC, every career journey is unique and rewarding. We're looking for innovative, passionate, and talented people like you to join our team.

We’re searching for a Engineer/Senior Engineer to be part of our IT Department diverse team of talent. You will be responsible to Engineering Analytic Systems Software development, Design and Support.

What you will be working on:

• Responsible for system design, development and support of the application systems.
• Work closely with users, vendors and internal team for system requirement analysis, effort estimation, design, development, implementation and testing on IT application project.
• Responsible for core Software Development and deliver in timely manner
• Managing and develop of Engineering Data Analysis Systems
• Managing and develop Engineering data tracks
• Managing and develop DataMart and data warehouse applications
• Implement Service Request related to internal applications
• Provide support for Internal IT department and External customers

More About You:

• Candidate must possess at least a Diploma or Bachelor's Degree or Professional Degree in Computer Science/ Engineering/ Information Technology or equivalent
• Minimum 3 years of relevant experiences in Microsoft .Net Platform C#.Net and python.
• Minimum 3 years of relevant experiences in MS SQL Server, Oracle, Stored Procedure, Function, Trigger and etc.

SSMC is committed to equal employment opportunities and abides by the Tripartite Guidelines on Fair Employment Practices (TGFEP). All qualified applicants will receive non-discriminatory consideration for employment on the basis of merit and regardless of age, race, gender, religion, marital status and family responsibilities, or disability, or any other attributes as protected by the relevant laws.

Responsibilities:

• Assist with administrative tasks and provide internal support as needed
• Handle quotation requests and address all inquiries
• Generate interest from potential clients through cold calling or other methods
• Provide weekly updates on the funnel report for all quotations sent out
• Monitor renewals for potential and existing projects, sending quotations 1-2 months before expiration to all resellers
• Coordinate project timeline

Job Requirements:

• Possess at least a tertiary qualification
• Have effective oral and written communication skills
• Possess good interpersonal skills to collaborate with all levels of staff
• Be meticulous, with attention to detail and follow-up
• Work well within a team environment
• Be proficient in MS Office applications
• Knowledge of network infrastructure is a valuable addition

IT Support Technician

Responsibilities
• Provide desktop hardware and software support to teachers, staff, and students
• Perform front-end problem diagnosis and troubleshooting
• Service Apple computers and replace faulty parts
• Manage Mac-based applications, network connectivity, network printers, etc.
• Provide some basic IT training services to teachers
• Be able to work on ad-hoc duties as assigned, may be required to stay back when necessary
• At least polytechnic graduate with IT support working experience
• Good skills and knowledge of network technology such as Ethernet and TCP/IP protocol
• Mac-based working experience, Apple-certified technician is an advantage
• Excellent interpersonal and communication skills

Summary

In this role, you will be overseeing financial operations, budgeting, and financial planning for IT projects and initiatives to ensure IT expenditures are align with the organization's strategic goals and financial objectives. Collaborating closely with various stakeholders such as IT Solution Delivery, IT Infrastructure & Applications Operations, IT Financial Systems & Corp Apps, Project Management Office, and Head Office Governance teams.

To excel in this role, you need to be updated with industry trends and technological advancements to provide informed financial recommendations.

Main Responsibilities:

• Collaborate with IT functional teams to create and manage the IT budget, including forecasting expenses and identifying cost-saving opportunities
• Partner with IT functional teams in preparation of business case for proposed IT initiatives and projects focusing on IT value creations, outlining the financial benefits, insights and potential risk to facilitate decision-making and support IT strategy development
• Partner with Finance on IT asset management, including tracking and reporting on hardware and software assets, ensuring optimal utilization, and managing the list of IT assets
• Assess and provide financial risks feedback relating to IT projects, investments, and operational expenses to mitigate financial risks and ensure financial stability for IT spending across Asia Pacific
• Monitor IT expenses, identify areas of cost overruns, and proposing cost optimization strategies in partnership with IT functional heads while optimizing the effectiveness of IT services
• Harmonize within IT, Finance, Tax and Legal stakeholders on intercompany charging mechanisms, ensuring equitable cost allocation and compliance within the operating guidelines as defined
• Generate financial reports and dashboards related to IT expenditures, variances, and performance metrics accurately while providing transparency and accountability for IT spending towards IT management
• Propose and implement continuous improvement initiatives to increase the effectiveness and efficiency of the budgeting and financial reporting processes through process streamlining and automation where applicable
• Actively participate in the IT governance process to ensure IT investments are aligned with the organization's overall strategy and provide a strong return on investment
• Collaborate with procurement and IT teams to manage vendor relationships, negotiate contracts, and evaluate vendor proposals
• Establish financial governance frameworks for IT spending, including approval processes and financial controls to maintain fiscal discipline while adhering towards accounting standards, and regulatory requirements
• Establish Financial Modeling and Scenario Analysis to evaluate different scenarios and assess their potential impact across Asia Pacific
• Introduce financial training and guidance to IT staff and other non-financial stakeholders to enhance their understanding of IT finances and foster better financial management practices

We are looking for an excellent communicator, meticulous and analytical professional

Minimum Requirements:

• Bachelor's degree in Finance, Accounting, or related quantitative field. Other relevant professional certifications (e.g. ACCA, CPA, CFA) can be advantageous.
• At least 5 to 10 years of experience in a similar role as a Business Partner or Finance Manager for an IT department, preferably in a large organization
• Strong business acumen with deep understanding of business processes, operations, and strategic goals and experience with financial planning and analysis (FP&A) is essential
• Familiar with financial regulations, compliance requirements, and reporting standards across Asia Pacific
• Proficiency in financial software and tools, such as enterprise resource planning (SAP ERP) systems, financial planning software, and other applications
• Knowledge/experience in the Shipping/logistics industry will be advantageous

**This role is opened for local employment only

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Responsibilities:

• Handle MDF and MPRF costing sheets when needed
• Cold calling or other means of generating interest from potential clients
• Assist on administrative tasks and other internal support when required
• Handle Quotation Request from the assigned list of Resellers and Support all Enquiries pertaining to this set of resellers
• Weekly update of Funnel Report on all quotation sent out to overseas account if any
• Monitor Renewals potential (both Product & TS) and send quotation 1-2 months ahead of the expiry date to all resellers
• Order Processing inclusive of overseas order
• Special Pricing Approval (SPA) request to vendor if required
• Export Permit Licensing Request to vendor for all government and government link project
• Order Tracking and Shipment Release
• Arrange/Coordinate for Delivery on Demo Equipment with store as well as resellers

JOB REQUIREMENTS

• Possess at least a tertiary qualification.
• Have effective communication skills both orally and written
• Possess good interpersonal skills to work well with all level of staff
• Be meticulous, attention to detail and follow-up
• Work well within a team environment
• Be proficient in MS Office applications

About Metta Welfare Association

Metta Welfare Association (Metta) was founded in 1992 by Venerable Chao Khun Fa Zhao BBM, who also serves as the President of the Golden Pagoda Buddhist Temple and the Buddha Tooth Relic Temple and Museum. Officially registered as a society in 1994, Metta is proudly endorsed by the Ministry of Social and Family Development (MSF), the Ministry of Health (MOH), and the Ministry of Education (MOE).

We are also active members of the National Council of Social Service (NCSS), the Singapore Hospice Council, and the Singapore Disability Sports Council. Our commitment to excellence was recognized with the Singapore Quality Class (SQC) with People certification in October 2018 and the Charity Transparency Award (CTA) in 2019, which celebrates charities with exemplary disclosure practices.

Job Title: IT Executive

Why Join Us?

At Metta, we are dedicated to fostering a supportive and inclusive environment where our employees can thrive and make a meaningful impact. Joining our team means being part of a forward-thinking organization that values transparency, innovation, and continuous improvement.

Key Responsibilities:

• IT Infrastructure Management: Oversee and maintain the organization's IT infrastructure, including network connectivity, hardware, software, and related systems, ensuring all systems are secure and operational.
• Issue Resolution: Respond promptly to IT-related issues and requests, providing effective solutions to ensure minimal disruption to operations.
• Inventory and Documentation: Maintain accurate records of IT hardware, software, inventory, services, and IT-related contracts and documentation.
• Innovation and Development: Research and develop new systems and technology solutions to enhance operational efficiency and effectiveness.
• Security Best Practices: Establish and enforce best practices for IT security, including vulnerability assessments and user training.
• Project Coordination: Coordinate and/or lead ad hoc projects as requested by the Reporting Officer.
• IT Administration: Manage IT documentation, records, and policies to ensure compliance and operational consistency.

Qualifications:

• Educational Background: Minimum Diploma in Information/Computer Technology or related disciplines.
• Technical Proficiency: Strong knowledge of Microsoft technologies, including but not limited to Windows Operating System and Microsoft 365 (Outlook, SharePoint, OneDrive). Experience with other mainstream software systems (e.g., iOS, Mac OS X, Android) is advantageous.
• Collaborative Skills: Ability to work collaboratively across groups and levels, effectively communicating with both technical and non-technical individuals.
• Adaptability: Demonstrated ability to continuously learn and adapt to new technologies.
• Flexibility: Willingness to perform duties after hours when necessary.
• Language Skills: Proficiency in English and the respective mother tongue.

Why Metta?

• Be part of an organization recognized for excellence and transparency.
• Work in a supportive and inclusive environment.
• Opportunities for continuous learning and professional development.
• Make a real impact in the community through your work.

Join Metta Welfare Association and help us continue our mission of empowering individuals and enhancing the quality of life for those in need.

Roles & Responsibilities:

IT Support

• Provide technical supports to end-users on IT hardware (desktop, laptops, network equipment etc.), software and network related issues.
• Daily IT operation support including PC setup, software installation, patch deployment, IT inventory control, and backup operation.
• Work closely with Level 1 Global Service Desk to ensure the smooth escalation of problems/incidents to Level 2.
• Provide timely response as per predefined SLAs and KPIs.
• To manage/troubleshoot/resolve end user’s problems/incidents promptly following established procedures.
• Handle and dealing with vendors for IT Procurement.
• Manage corporate/customer IT assets, including hardware warranty, licenses, and contracts.
• Involve in IT project and any other tasks as per assigned.

Solution Support

• Solution/Application Perform installation, preventive/corrective maintenance, IT service, software, and solution application.
• Provide on-site service or remote support on software, solution application and information technology.
• Work with project team to deploy implementation of Hardware Equipment and Solutions Products.

Requirements:

• Possess at least a Diploma in IT/Computer Science.
• At least 2 years in relevant working experience in a large-scale enterprise environment providing desktop support to end users.
• Good communication and interpersonal skills. Fluent in English and Chinese to communication with Chinese Associates in Hong Kong & China Office.
• Experience in ITIL (Information Technology Infrastructure Library).
• Incident Management, Problem Management, Request Fulfilment, and Change/Configuration Management.
• Resourceful, strong problem-solving and analytical skills.
• Willing to work in a fast paced, dynamic and team-oriented environment.

KEY RESPONSIBILITIES:

• Coordinates between the system owners and client requesters or application owners for change management (including Preventive Maintenance)
• Coordinates and gather key resources for incident and problem management. Track progress for vendor escalated tickets.
• Liaison to ensure the coordinated activities are aligned with the agreed ITIL processes within Client Environment.
• Leads activities pertaining to Audit exercises
• Reports to Service Delivery Manager (SDM) and Technical Operations Manager (TOM) in coordinating major exercises and activities
• Assist SDM and TOM on Asset Inventory Management
• Assist SDM and TOM on Administrative Duties for Managed Services Team
• Responsible for Minutes of Meetings and Tracking of Action Items for operational and service review meetings.

JOB REQUIREMENTS:

• Excellent customer facing/customer service skills
• Able to work under pressure and meet deadlines
• Self-motivation and able to take responsibility
• Able to manage and prioritize and tasks and time efficiently
• knowledge of IT systems and Platforms (Virtualization, Storage, Backup, Containers) is value added benefits.

Qualifications:

• Diploma in Computer Science, Engineering, Information Technology or related discipline from a recognized institution.
• Information Technology Infrastructure Library (ITIL) foundation certification

Job Summary

We are seeking a skilled and experienced IT & Cybersecurity Professional to join our team in Singapore. The successful candidate will be responsible for managing and securing our organization's IT infrastructure, including networks, systems, and applications. This role involves ensuring the overall security and efficiency of our IT operations while protecting against cyber threats.

Key Responsibilities:

• IT Infrastructure Management: Assist in the design, implementation, and maintenance of the organization's IT infrastructure, including servers, networks, and cloud services.
• Cybersecurity Operations: Assist in implementation and management of security measures to protect IT systems and data from cyber threats, including firewalls, intrusion detection systems, and antivirus solutions.
• Vulnerability Assessment & Penetration Testing: Perform regular vulnerability assessments using automated tools and manual techniques to evaluate the security posture of the organization. Conduct penetration testing on networks, systems, and applications to identify security weaknesses and vulnerabilities.
• Network Security: Ensure the security and integrity of the organization's network by monitoring traffic, identifying vulnerabilities, and implementing necessary updates and patches.
• Incident Response and Management: Understand the use of MDR, respond to security incidents, conduct investigations, and implement remediation measures to minimize impact and prevent future occurrences.
• User Access Management: Manage user access controls and permissions to ensure data confidentiality and compliance with security policies.
• Security Policy Development: Develop, implement, and enforce IT security policies, procedures, and guidelines to ensure compliance with industry standards and regulatory requirements.
• Compliance and Audits: Ensure compliance with relevant laws, regulations, and standards (e.g., PDPA, ISO 27001) and prepare for internal and external audits.
• System and Application Security: Perform regular security assessments of systems and applications, identifying and mitigating risks.

Qualifications and Experience:

• Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or related field.
• Relevant certifications such as CEH, OSCP, or equivalent.
• Proven experience in IT and cybersecurity roles, with a good understanding of IT infrastructure, security principles, protocols, and technologies.
• Basic understanding of penetration testing methodologies and tools (e.g. Metasploit, Burp Suite, Nmap).
• Familiarity with common security vulnerabilities and attack vectors (e.g., OWASP Top Ten).
• Proficiency in security tools and technologies such as firewalls, IDS/IPS, SIEM, and endpoint protection.
• Knowledge of regulatory requirements and standards such as PDPA, ISO 27001, and NIST.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team in a fast-paced environment.

Preferred Skills:

• Knowledge of network protocols and services (e.g. TCP/IP, DNS, HTTP).
• Knowledge of scripting languages (e.g., Python, PowerShell).
• Experience with cloud platforms (e.g., AWS, Azure, GCP).
• Experience with virtualization technologies (e.g., VMware, Hyper-V).

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 450 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

BW Group is seeking an IT SOX Manager to join our SOX Team with the responsibility to design and implement IT SOX controls to ensure compliance with Sarbanes-Oxley ("SOX") regulations. Your primary focus will be on understanding end-to-end business processes and application data flows, and map them to existing IT General Controls ("ITGC"), IT application controls ("ITACs"), and business process controls, including identifying control gaps, documenting controls, testing operating effectiveness of controls and performing remediation of deficiencies identified.

Responsibilities:

• Leads the creation of a Risk Control Matrix to map controls to identified risks, ensure proper coverage and inventory of controls for each process, establish transparency and completeness of coverage with consideration on the controls frameworks such as COBIT, NIST, ISO 27000 and CIS
• Develops, directs and leads IT SOX compliance efforts, including review and tracking of IT controls design assessments, controls validation testing, and gap remediation according to Internal Audit concepts (Sarbanes-Oxley, COSO, and/or evaluations of systems of internal control) and SEC/PCAOB/SEC guidelines
• Maintains current understanding of IT audit/technology developments and emerging risks, and proactively identify IT risks and process improvement opportunities according to company-wide initiatives and changes
• Performs SOX testwork and advice to partners on policies and procedures, system implementations, regulatory and compliance requirements, application and infrastructure updates, cybersecurity, change management, asset management, business continuity and disaster recovery, and data privacy, etc.
• Collaborates with application owners to facilitate the onboarding process, providing guidance and support through the change management process to ensure proper alignment with SOX requirements, and oversees completion of required SOC 1/2 controls assessments, inventory of End User Computing (EUC) Tools and Models
• Assists with designing and deploying audit procedures and techniques for technical / IT areas such as segregation of duties and critical access, ERP configuration controls and other related areas
• Assists application owners in understanding the associated ITGC and ITAC controls for new applications being onboarded, and coordinate and conduct controls testing to assess the effectiveness and compliance of implemented controls
• Coordinates with Internal and External Auditors to support the SOX audits and reviews

• Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Internal Auditor (CIA), or equivalent.
• Minimum of 7+ years of professional working experience required in IT SOX compliance, IT audit, or a similar role ; 2-3 years of Big 4 experience strongly preferred
• Strong analytical and problem-solving skills, with experience in utilising tools like Visio to visually represent application flows and identify controls from applications within the SOX scope, with experience in data analytics (e.g. ACL) and data extraction methods such as using Excel Macros, Python, R language, etc.
• Strong project management skills, with the ability to manage multiple priorities and deliver results within defined timelines
• Demonstrates excellent communication and interpersonal skills to lead and collaborate effectively with cross-functional stakeholders at all levels to create and understand comprehensive process flows, control matrices and effective completion of control documentation to facilitate mapping of upstream and downstream processes
• A diligent and effective manager who leads by example, demonstrates strong personal credibility and integrity, and works effectively as an integral part of the SOX team to achieve challenging and dynamic objectives

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

IT Officer

About the role

Reporting to the IT Assistant Manager, the successful candidate will be responsible for the day-to-day IT operations which will require you to support administration staff, teachers, and students.

You will be responsible for asset tracking, tech refresh, software, hardware, and application support.

You will be responsible in ensuring that all IT policies set by your reporting manager and regional office are strictly adhere to. You will be responsible in liaising with external vendors with regards to equipment that requires repair and servicing.

You are also required to support events that requires IT support and be responsible in ensuring that all AV & media equipment are well taken care off.

To assist the IT Department leads and the IT department in daily operational support. To act as liaison with teachers and key stakeholders to support daily IT helpdesk requests.

You are also expected to perform other Ad-Hoc duties assigned to you by your reporting manager which may require you to report or stay beyond your normal working hours.

Education and Experience:

• Diploma / Degree in Information Technology or its equivalent. Certification in ITIL and CompTIA+ would be advantageous.

• At least 2 years of relevant working experience in helpdesk or onsite support with strong support skillset.

• Excellent communication skills

• Basic knowledge of Windows, OSX, iOS, hardware, software, server and networking. Experience in Office 365 and Active Directory would be an advantage.

• Excellent people skills

• Ability to work under pressure and well with others and in a team environment

• Fast learner in a fast-paced environment

• Ability to retain new skills

• Experience working with different cultures

• Fresh graduates will be considered

Essential Duties

This position includes, but is not limited to, the following essential functions:

Desktop Support

Responsibilities:

· Level 1 Help Desk duties-responsibilities will increase with training

· Assist in troubleshooting, such as, but not limited to:

· Password resets

· Printer configurations, ordering and changing of toners

· Desktop, laptop, Mac and other user device support

· Break/fix, configuration issues, troubleshooting, software installations, hardware repair including in-house repair (projectors & smartboards).

· Assist in coordinating software/hardware requests in coordination with managers requirements.

· Assist in Desktop/Laptop imaging, computer/mobile setup and distribution.

· Devices supported under Desktop Support Scope include, but not limited to:

· Desktop/Laptop/Smart Phone

· iMac/Macbook/iPad

· Projector/Smartboard

· Audio Mixer/AV equipment

· Analogue CCTV/IP Camera

· VoIP Phone

· Participates in technological research by studying organization goals, strategies, and new technological resources for improvements.

· Assist in identifying the need for system and network upgrades, as well as configurations and storage updates.

· Assist in ensuring hardware/software security within the workplace.

· Assist in setting up and supporting AV equipment as and when necessary.

· Ensuring that all IT asset and inventory are tracked and up to date.

· Create and update technical documentation of operating procedures as needed

Audio/Video Support

• Supports Hall / Outdoor A/V requirements for assembly and events.

• Assists the Music Department with their technology and audio/video equipment.

Asset & Vendor Management

• Promotes responsible usage and care of company equipment.

Ad-Hoc Duties

• User relocation

• VOIP phone deployment & troubleshooting

• Media Wall related issues

• Change of printer toner, remove paper jam, increase printer credit

• Printer report extraction

• Vendor escort and assembly stand-by duties

About you

Able to adapt quickly to our fast-paced international environment. Seeking out and implementing new ideas and innovative methods to raise the school’s level of achievement and the ability to communicate clearly with all stakeholders is essential.

Keen to collaborate and share your specialist expertise, you will be a fitting ambassador for the school. You will communicate with confidence across diverse audiences and situations, using your expertise to build strong relationships with colleagues.

All staff are required to manage effective personal development as part of the Company’s commitment to invest in staff as the key resource in the organization.

All Staff must ensure that they meet their statutory responsibilities with regards to Health and Safety, Equal Opportunities and other relevant legislation, and should conform to professional and ethical requirements

Safeguarding

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people are able to thrive and learn. We are committed to safeguarding and promoting the welfare of all our students irrespective of race, ability, religion, gender, or culture.

All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence within the last 10 years. The school will support candidate to obtain this.

Main responsibilities

• Liaise and collaborate with stakeholders (IT teams and business users) to analyze information needs and functional requirements and deliver the following artifacts: detailed functional specifications, use cases, test strategy and test cases (including entry and exit criteria)
• Prepare, maintain and communicate the above mentioned functional documentation
• Analyze and transform business requirements into solutions with the help of Development teams.
• Plan, prepare and execute the testing strategy and tests (SIT) of the overall developed solutions
• Deliver fully tested products on-time, up to production deployment.
• Follow up and support User Acceptance Tests (UAT)
• Support the project planning, schedules and milestones in coordination with project teams
• Report status to project stakeholders
• Report and escalate key risks, and issues
• Prepare and maintain the application user guide
• Provide L2/L3 support on production incidents

Qualifications and Profile

This position requires relevant experiences as an IT Business Analyst supporting the development of enterprise wide complex information systems within major organizations, ideally in a banking environment. The level of detail of the knowledge will be assessed considering the seniority of the candidate.

Mandatory

• Hands-on experience of coordination between the IT business lines and IT team (various locations) and as primary functional support for development teams
• Knowledge in project cycle methodologies and management
• Knowledge in software development life cycle and software testing life cycle
• Good experience in managing small to medium-sized projects (iterative or agile).
• Strong ability to interpret business needs and translate them into requirements
• Experience in writing test documents and performing functional tests
• Ability to anticipate risks
• Identify and determine enhancements to improve business processes and to mitigate/reduce risks
• Strong experience in working with Microsoft Office tools (including MS Project).
• Proficient in SQL database queries
• Ability to prepare dataset for analysis and validation purposes

Nice to Have

• Knowledge of performance testing and associated tools

Other Professional Skills and Mind-set

• Strong analytical and problem solving skills
• Proactive style of working
• Strong communication (written, and verbal) and organizational skills
• Ability to multi-task and work independently with minimal supervision
• Team player mindset
• Understanding and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Position

In a challenging and multicultural environment, we are looking for an IT Support automation engineer to join Referential IT Section in charge of the KYC & Counterparties Referential applications.

We are looking for an IT support automation engineer to join our team and help us improve the efficiency and quality of our IT support services. You will be responsible for designing and implementing automated solutions that can streamline or eliminate manual tasks, reduce human errors, and enhance customer satisfaction.

To be successful in this role:

- You must have a strong background in IT production support and automation of tasks.

- You need excellent analytical, problem-solving, communication, and collaboration skills.

- You are able to work independently and as part of a team, and be willing to learn new technologies and tools.

The position requires autonomy and reliability in performing duties while maintaining close communication with the rest of project/support team and management.

Main responsibilities

• Analyze the recurring tasks, common issues and requests that our support team handles and identify the ones that can be automated or simplified using scripts, bots, or workflows.
• Automate health checks activities with automatic repair if any issue is detected
• Develop and implement self-service solutions such as chat-bots, knowledge bases, FAQs, or portals that can help users resolve their issues or access information without contacting our support team.
• Create and maintain documentation and training materials for the support team and for users on how to use the self-service solutions and tools.
• Collaborate with support team leaders to identify and eliminate bottlenecks, redundancies, and inefficiencies in the IT support processes and workflows.
• Research and evaluate new technologies and tools that can enhance the IT support team’s capabilities and efficiency.
• Accompany DevOps engineer and project team to enforce CI/CD pipeline best practices

Qualifications and Profile

• Bachelor’s degree in computer science, engineering, or a related field, or equivalent work experience.
• At least 5 years of experience in IT production support, task automation, with script and/or software development experience.
• Proficient in some scripting languages such as Python, Java or Perl.
• Experience with automation of tasks using Generative AI tools
• Good understanding of DevOps and CI/CD environment and tools
• Good knowledge in SQL
• Knowledge on GUI automation tools such as Selenium or Cypress is a plus.
• Experience with with DevOps and SRE practices and tools is a plus.

Other Professional Skills and mindset

• Excellent analytical, problem-solving, communication and collaboration skills.
• Ability to work independently and as part of a team.
• Ability to learn new technologies and tools quickly and effectively.
• Capable to effectively interact with technical teams
• Understand and respect of cultural diversity

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Main responsibilities

Your main responsibilities will be:

• Be on boarded as a co-trainer
• Logistic support (email, invitation follow-up, catering…)
• Preparation and setup of the cohorts
• Co-facilitate the boot camp
• Execute the follow up of each cohort
• Participate to the co-creation and structuration of the knowledge base (English and French if possible)

The position requires autonomy and reliability on the facilitation part, and a good practice of group dynamic facilitation in an IT multicultural context. Experience around IT management and ability to share experiences stories will be required.

As part of I&E, you will be also involved in some other activities of the department, so you can also express your talent there.

If your workload allow it, you will be able to contribute transversally to multiple initiatives on events, internal program for some other departments…

Qualifications and Profile

At least 5-7 years of relevant experience in facilitation / Teaching and stakeholder management is required for this position.

Functional

We expect to have the applicant comfortable with

• Methodologies: Heart of Agile, Management 3.0, Solution Focus, Host leadership

• Having a background around Intrinsic / Extrinsic motivation

• Delegation & priority management

• Agility from the culture perspective and not just on the process part

• Group dynamic and engagement

• Storytelling technics

Have also experience in-group facilitation and comfortable with:

• Liberating structures
• Co-design technics & facilitation technics (i.e.: Appreciative Inquiry, Technology of Participation, Thiagy, MG Taylor, art of hosting, Teaching from the back of the room…)
• Multi-cultural context is a plus as we have more than 20 nationalities in our work environment.

Technical

• Knowledge around “Knowledge Management”
• Wiki like Confluence, Structuration in Microsoft SharePoint

Interested applicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

The Head of ICS provides leadership and management to the ICS department, which is in charge of delivering, operating, and maintaining computing and telecommunication facilities, equipment, and information services that meet the increasing demands of the Company. The incumbent is charged with strategic planning, tactical action, and operational decision-making to fulfill the mission of the ICS department.

The essential responsibilities of the Head of ICS include but not limited to:

• A strategic view of the whole ecosystem in IT, business reporting system, and operational governance processes of the business organization as a member of the senior management team.
• Lead IT strategic and operational planning to achieve business goals by fostering innovation, prioritizing IT initiatives, and coordinating the evaluation, deployment, and management of current and future IT systems across the organization.
• Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
• Review hardware and software acquisition and maintenance contracts and pursue master agreements to capitalize on economies of scale.
• To plan and lead the strategic management of the Company’s information technology and information management functions. This includes delivery of all business software developments, and management of systems and infrastructure, both with internal users and external vendors.
• Working with the management team to provide a strategic lead on the Company’s technology, analyzing and prioritizing developments, outlining opportunities, and ensuring a proactive and innovative approach to our work.
• Accountable for the delivery of all technology-related projects including developments of business software and on-going enhancements.
• Led and managed technical teams i.e. Infrastructure, Applications & MIS, with clear structure and processes for the department.
• Prepare budget and management; make recommendations for technical acquisitions.
• Develop guidelines, controls, standards, and procedures; ensure security across all the Company's technical systems and software services.
• Continue strategic approach, innovation, and best practices in the use of technology and IT by the Company.
• Manage and develop relationships with internal and external senior stakeholders, vendors, and outsourced development.
• Supports Internal Audit for compliance and development of risk management in your division.
• Ensures articulation of the company’s desired image and position and assures consistent communication both internally and externally.
• Maintaining a highly productive, experienced, and motivated organizational culture within the Division/Company consistent with the Company’s core values utilizing effective Management/Leadership tools (performance measurement, skills assessment and training, process training).

Requirements:

• At least 8 to 10 years of experience with broad relevant technical knowledge and good management expertise
• A strategic thinker yet practically minded and hands on
• Demonstrates sharp business acumen
• Ability to work under pressure in a fast pace working environment
• Ability to handle and prioritise multiple tasks simultaneously
• Possess high level of initiative and drive
• Possess strong team spirit and excellent communication at all levels, able to coach and led by example
• Strong communication skills with the ability to explain technical issues to non-technical colleagues
• Strong analytical skills
• High level of business ethics and integrity
• Creative and innovative mindset

Job description:

• Responsible for the whole IT operations within the company, including software & hardware support, security, anti-virus protection, network maintenance, club website, social media, etc.
• Provide all network, POS and PCs support in the Club
• Provide IT technical assistance and support for all staff within the Club
• Conduct training for non-technical workers on business information systems
• Conduct to diagnose, trouble-shoot and resolve problems with servers, desktop and networks
• Liaise in sourcing and purchasing hardware and software to support the Club's business information system
• Database management administration
• In-charge of software & hardware renewal licencing.
• Responsible for documentation of work processes, system workflow and operating procedures
• Any other duties as assigned by the Management

Requirements:

• Strong technical background, with understanding or hands on experience in administering Office 365, Active Directory, LAN & WAN network routing, IT infrastructure equipment and cyber-security solution

Other Information

• Work location: West Coast Ferry Road (Bus 175 and 176) beside West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)