General Description of Duties

Primary responsibility of this position is for locating, developing, writing, submitting, coordinating, and financial reporting of grants. Tasks are of more than average difficulty and include conferring with agency personnel to establish the scope, objectives, budget, and implementation schedule to process grant proposals in all disciplines to procure external funding. Coordinate the evaluation, application process and acceptance process of local, state and federal public funding grants, foundation funding opportunities and cooperative agreements. Provides professional and administrative work in researching, identifying, developing, and responding to public and private grant opportunities. Provides grant conformity with laws, stipulations, regulations governing contracts, grant monitoring, program and financial reporting.

Knowledge Skills and Abilities

• Ability to establish and maintain effective working relationships with employees and with representatives of other governmental and endowment related agencies; communicate effectively in preparing oral and written reports.
• Ability to work with and meet required deadlines utilizing time management.
• Ability to efficiently organize, prioritize, schedule and manage daily work activities, tasks and assignments.
• Ability to generate written documentation in an accurate, concise, legible and timely manner as required by the position.
• Ability to conduct research and analytical activities; work independently and as a member of a team with internal and external partners; manage and prioritize projects effectively to meet proposal and reporting deadlines.
• Ability to take grant ideas from personnel and translate into format required by grant agencies; read, comprehend, interpret, and apply grant regulations and proposal guidelines; plan, develop and coordinate grant programs.
• Ability to perform grant-related post award functions, including budget and expense analysis; coordinates grant closeout functions as required; including compliance monitoring, programmatic reports, financial status reports, final reimbursement request, purchase order liquidations, and final reporting.
• Ability to effectively present information and respond to questions from management, staff and others.
• General knowledge of governmental accounting and budgetary procedures.
• Establish a grant file and checklist to ensure compliance with programmatic activities.
• Ensuring Fixed Assets have been identified and inventoried.
• Working knowledge of grants and government funding resources; data sources necessary for developing grant proposals (census bureau, etc.).
• Skill in use of computers and various software including Microsoft Office used to perform daily functions of position.* understand the process flow of grant application

Roles And Responsibilities:

• Assess current systems to identify opportunities for replacing them with M365 solutions.
• Propose the solution and perform the system replacement (for simple or straightforward solutions).
• Analyze users’ problem statements and use cases, recommending M365 solutions to address the problem statements or use cases.
• Offer advisory services to Company’s employees, promoting the efficient use of M365 tools and applications. Run weekly M365 User Advisory Clinics.
• Actively identify opportunities for streamlined processes and automation using M365 tools.
• Conduct M365 design thinking workshops to enhance user proficiency in M365 tools.
• Serve as the primary point of contact for inquiries on the use of M365 products and educate users on best practices of M365.
• Organize and facilitate knowledge-sharing sessions and user communities to encourage peer-to-peer learning.
• Assist in the development of simple solutions within the M365 environment as needed, including documentations to support tools deployment and usage.
• Create and maintain user-friendly documentation, guides, and knowledge base articles for user self-help and onboarding.
• Manage the Community of Practice (CoP) related to M365 and maintain the M365 Knowledgebase for reference and information sharing. Update educational and training materials in the M365 Knowledgebase.
• Develop proof-of-concept (POC) projects to validate identified use cases and their feasibility.
• Assist in the setup of M365 Center of Excellence.

Requirements / Qualifications:

• Atleast 5 years of experience on M365 suite of products with strong understanding of M365 capabilities and how they can be applied to various business scenarios.
• Technical proficiency to access existing systems, problem statements and use cases. Able to design and implement simple M365 solutions and proof of concept.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.
• Relevant certifications in M365 and project management creditability

Roles And Responsibilities:

• Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.
• Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.
• Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.
• Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources.
• Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.
• Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.
• Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.
• Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.
• Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.
• Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.
• Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.
• Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.

Requirements:

• Atleast 5-7 years of implementing governance frameworks, monitoring performance metrics, analyzing user feedback, and driving continuous improvement initiatives.
• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Degree in Computer Science or any IT related course
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.

Developing comprehensive communication plans that align with project objectives and stakeholder needs.

•Formulating adoption strategies to ensure smooth transition and acceptance of new initiatives.

•Creating a variety of communication materials, including presentations, newsletters, emails, and intranet content.

•Collaborating closely with project managers, team members, and other departments to ensure messaging is consistent across the organization.

•Coordinating training sessions and developing materials to assist stakeholders in adapting to new processes or technologies.

•Utilizing various communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms, to enhance communication efforts.

•Gathering and analyzing stakeholder feedback on the effectiveness of communication and making improvements based on this feedback and best practices.

Required Work Experience (Brief description of the job-related experience needed to perform the job)

•At least 2-5 years of experience in communication roles, preferably within IT or technology-focused environments.

•Proven experience in supporting communication efforts for large-scale projects or within a PMO.

•Demonstrated experience in developing and executing communication strategies to support change management initiatives.

•Strong background in creating various communication materials such as presentations, newsletters, emails, and intranet content..

•Proficiency with communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms.

•Experience in creating visual aids, such as charts, graphs, and infographics, to convey complex information effectively.

•Proven ability to gather and analyze stakeholder feedback and implement continuous improvements in communication practices.

Requirements

• We are looking for a competent, motivated, and ambitious Business Development Specialist (Corporate) to join our team. If you love finding new business opportunities and managing relationships with existing clients, this job is for you!
• You'll be directly responsible for the maintenance and expansion of our customer base.
• We are expecting you to have skills and experience in sales and in customer service, that you are self-driven and result oriented.

Skills and Qualifications

• Diploma / Degree in Marketing or Business Administration, or Related
• At least 3+ years experience in retailing consumer insights
• Experience in measuring the impact of the implementation, and zeroing in on qualitative & quantitative lessons
• Strong analytical skills – i.e. ability to work “hands-on” with multiple sources of data and information to generate insights and make recommendations
• Proven experience and track record in corporate sales

Role and Responsibilities

• 3+ years of experience as a Sales Account personnel or similar role
• Set and manage sales goals and quotas, Good negotiation skills
• Manage the entire sales cycle
• Critical thinker and problem-solving skills
• Assist in finding prospects and leads
• Identify new sales opportunities
• Identify opportunities to up-see and cross-sell
• Sense of ownership and pride in your performance and its impact on the company’s success
• Good time-management skills
• Great interpersonal and communication skills
• Able to multi-task and work well independently as well as with different stakeholders
• Positive attitude and a keen interest to learn
• Ability to interact with customers, team members, and third parties

Benefits

• There is AWS and CNY bonus

Working hours

• Mon-Fri 9.30am to 6.30pm

Custodio Technologies Pte Ltd. a cyber R&D innovation centre, based in Singapore, is searching for a Software Test QA to be part of its team of passionate cyber security professionals and researchers.

Custodio Technologies engages in novel and innovative research, with the goal of developing technologies into fully-fledged customer-grade solutions for implementation in Singapore and aboard. Focusing on active defence approaches, it spearheads R&D activities in the field of cyber early warning as well as cybercrime prevention, forensics, and investigation for Law Enforcement Agencies.

Responsibilities

• Review project documentation, customer demands, and product objectives to understand the software application under test.
• Develop comprehensive test plans that can validate both functional and non-functional requirements of the application prior to its release to end-users.
• Execute test cases, recording any issues or defects encountered during testing.
• Collaborate with developers, project managers, and other stakeholders to identify and resolve issues.
• Communicate testing results and issues clearly and effectively to all stakeholders.
• Stay up to date with emerging trends and technologies in software testing and quality assurance.
• Participate in the development and implementation of testing frameworks, methodologies, and tools.
• Provide feedback on product design and functionality to improve the overall user experience.

Requirements

• Minimum 2 years of experience in software quality assurance.
• Strong understanding of QA methodologies and experience with software development life cycle.
• Proficient in programming for white-box testing, and familiar with grey-box and black-box testing.
• Good understanding of coding and programming standards for JavaScript and Python.
• Proficient in written and spoken English.
• Excellent communication and teamwork skills.
• Familiarity with Selenium and JMeter tools.
• Having familiarity with Supertest, Mocha and TestCafe frameworks would be an added advantage.
• Strong organizational and methodical skills, with the ability to handle multitasking.
• Capable of executing both manual and automated test suites throughout the project cycle.
• Ability to identify and report discrepancies discovered during testing, and to compose test reports.
• Proficient in setting up and configuring testing environments and data.
• Willingness to contribute to team improvement initiatives and projects, including testing tools, process improvements, and test automation.
• Proficient in implementing and maintaining test scripts, shell scripts, and testing tools for automation purposes and test coverage improvements.
• Detail-oriented with an eye for details.

Job Summary:We are seeking a dynamic and detail-oriented Product Specialist with a background in Interior Design (ID) and B2C sales. Proficiency in AutoCAD is preferred. The ideal candidate will manage the sales process, conduct product research, and oversee daily operations for a specific brand. This role involves close collaboration with the design team and requires excellent customer service and market research skills.

Key Responsibilities:

• Sales Process Administration: Administer the entire sales process including customer service, product demonstrations, proposal presentations, sales closures, and follow-ups for a specific brand.
  
• Technical Product Research: Assist in technical product research and participate in the review process with the design team to ensure product quality and relevance.
  
• Daily Operations Management: Manage day-to-day operations and activities related to the specific brand, including sales, procurement, aftersales service, and arranging deliveries.
  
• Market Research and Analysis: Conduct market research and analyze customer feedback to identify opportunities for product improvements and future development.
  
• Sales Forecasting and Planning: Oversee sales forecasting, plan and execute promotional events, and manage social media marketing efforts to enhance brand visibility and sales.
  
• Collaboration and Coordination: Liaise with other staff involved in USM sales across related channels to ensure smooth operations and consistent communication.
  
• Ad-Hoc Duties: Assist with any other ad-hoc duties as assigned and required by the company to support overall business objectives.
  

Requirements:

• Preferably have a background in Interior Design (ID).
• B2C sales experience is preferred.
• Proficiency in AutoCAD is preferred.
• Strong organizational and multitasking skills.
• Excellent communication and customer service skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem-solving abilities.
• Experience with market research and social media marketing is a plus.

EA License No: 05C3451

EA Personnel Name: Jess Woon Pei Chyi

EA Personnel No: R23119229

We are seeking a dynamic and experienced individual to join our team in the Specialist Outpatient Clinic Operations role. In this pivotal role, you will provide overall operational management, direction, and leadership for our Specialist Outpatient Clinics, supporting the hospital’s operational readiness, activation, and transition (ORAT) plan.

Key Responsibilities:

• Provide overall operational management and leadership for Specialist Outpatient Clinics.
• Collaborate with stakeholders to develop operational models and workflows aligned with the hospital’s service and care model.
• Co-develop workflow simulations based on various scenarios to test new models virtually and with physical prototypes in the Healthcare Living Lab.
• Plan resource requirements for nesting, hospital pre-operations, and ramp-up phases.
• Manage manpower planning, staff recruitment, and training prior to the hospital’s opening.
• Oversee all operational, manpower, and administrative matters under the purview of Specialist Outpatient Clinics post-opening.

Requirements:

• Bachelor's Degree in any discipline.
• At least 8 years of relevant experience, including 2 years in a managerial capacity managing hospital operations in an acute hospital outpatient clinic setting.
• Excellent communication and interpersonal skills with the ability to engage various stakeholders in a fluid environment and a growing organisation with multi-generational staff.
• Team player, highly motivated, and action-oriented with excellent planning, analytical, and critical thinking skills.
• Ability to work under pressure, adapt to change, and manage challenges.

Join us in shaping the future of outpatient clinic operations and delivering high-quality care to our patients. If you are passionate about healthcare and possess the necessary skills and experience, we encourage you to apply.

EA License No: 05C3451

EA Personnel Name: Jess Woon Pei Chyi

EA Personnel No: R23119229

We are looking to grow our team with client-oriented individuals possessing strong technology and project management skills.

Key deliverables include:

• Supporting our agency clients in Asia and Japan in the use of our SaaS products.
• Working with clients and internal teams to improve and promote our SaaS products.
• Working with external vendors, e.g. GDS, airlines, on API connectivity.
• Managing deliverables and timelines on assigned projects.
• Testing and managing roll-out of app releases.
• Conducting demo and training of solutions to end-users.
• Travelling is required.

A good match would include:

· Self-starter with good communication and time management skills.

· Possesses a diploma or degree in computing, engineering or related fields with at least 1-3 years of working experience

· Familiarity with GDS and related technical fields is a plus.

If you are motivated for success and looking to work in a dynamic environment, we invite you to email your CV. Please include your current, expected salary and availability in your submission. All applications will be held in strict confidence.

Responsibilities:

1. Manage the deployment, automation, and maintenance of cloud-based infrastructure.

2. Set up and maintain CI/CD pipelines to automate the process of building, testing, and deploying updates.

3. Implement infrastructure as code (IaC) practices to ensure the platform's scalability, reliability, and resilience.

4. Utilize containerization technologies and configuration management tools (e.g., Docker, Kubernetes) to optimize platform performance.

5. As Assistant of CTO, work very closely with CTO to enhance platform performance, monitor system health, and promptly respond to incidents to minimize downtime.

Qualifications:

1. Expertise in cloud platforms (e.g., AWS, Azure, Google Cloud).

2. Proficiency with configuration management tools (e.g., Docker, Kubernetes).

3. In-depth understanding of continuous integration/continuous deployment (CI/CD) practices.

4. Knowledge of Web3 technologies is preferred.

5. Bachelor’s degree in Computer Science, Information Technology, or a related field.

6. 2+ years of experience in DevOps, cloud infrastructure management, or a related role.

7. Excellent problem-solving skills and ability to collaborate effectively with team members.

Job Summary:

We are looking for an experienced Microsoft Power BI Specialist to join our team. The ideal candidate will have a strong background in data analytics and visualization, with a particular focus on using Power BI to create insightful and impactful business dashboards.

This role will involve working closely with various departments to understand their needs and translate them into technical specifications, ensuring data accuracy, and delivering high-quality BI solutions.

Key Responsibilities:

1. Dashboard Development:Design, develop, and maintain interactive dashboards and reports using Microsoft Power BI.
   Create visual reports, KPI scorecards, and dashboards to meet business needs.
   Ensure dashboards are optimized for performance and user experience.
   
2. Data Integration and Management:Connect data sources, import, transform, and model data to create robust data sets for Power BI.
   Develop and maintain data pipelines to ensure data accuracy and consistency.
   Implement and manage row-level security and application security layer models in Power BI.
   
3. ETL Processes:Design and implement ETL processes to collect data from various sources, ensuring data quality and accuracy.
   Automate ETL processes to improve efficiency and reduce manual intervention.
   Monitor and troubleshoot ETL processes to ensure timely and accurate data delivery.
   
4. Collaboration and Communication:Work with business stakeholders to gather requirements and translate them into technical specifications.
   Collaborate with IT and data engineering teams to integrate systems and optimize data workflows.
   Provide training and support to end-users on Power BI tools and dashboards.
   
5. Documentation and Reporting:Document data models, ETL processes, and dashboard designs.
   Maintain technical documentation and user guides.
   Generate reports and conduct analyses to support business decision-making.
   
6. Continuous Improvement:Stay updated with the latest features and updates in Power BI and related technologies.
   Identify opportunities for process improvement and implement best practices in BI development.
   Administer BI governance framework and manage service requests for publishing Power BI reports.
   

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, Data Science, or a related field.
• Proven experience as a Power BI Specialist or in a similar role.
• Strong proficiency in Microsoft Power BI, including DAX, Power Query, and Power BI Service.
• Experience with data warehousing, data modeling, and database management systems.
• Proficient in SQL and experience with data integration tools (e.g., SSIS, Azure Data Factory).
• Knowledge of scripting languages such as Python or R.
• Strong analytical skills and attention to detail.
• Excellent communication and collaboration skills.
• Ability to work independently and manage multiple projects simultaneously.

Preferred Qualifications:

• Microsoft Certified: Data Analyst Associate or equivalent certification.
• Experience with cloud platforms (e.g., Azure, AWS) and big data technologies.
• Familiarity with other BI tools such as Tableau or QlikView

Our client, a Maritime Shipping Leader, has an opportunity for a Winner to join the Team as a Digital Marketing and Operations Specialist.

RESPONSIBILITIES:

• Develop a comprehensive digital marketing strategy by thoroughly analyzing internal and external factors, including market solutions, tools, and competitor strategies.
• Manage creative assets and ad content to effectively drive digital marketing activities.
• Establish and enhance an internal digital marketing process, providing support to business owners within the trade and marketing teams.
• Analyze digital marketing performance and evaluate ROI.
• Integrate with the internal CRM platform to maximize the efficiency of digital marketing activities.
• Improve and automate digital marketing processes, leveraging customer-related data for enhanced effectiveness.
• Support other work-related duties as assigned.

REQUIREMENTS:

• Bachelor’s Degree in business, marketing or relevant discipline
• Work experience in digital marketing, yield management, and data analysis is advantageous.
• Familiarity with marketing automation tools such as Marketo and Salesforce Marketing Cloud is preferred.
• Experience handling Paid Media Ads, including Google and social media ads, is preferred.
• Proficiency in Google Analytics and data handling is a plus.

OTHER INFORMATION:

• Location: Central
• Working days: Monday to Friday
• Salary: Salary will commensurate according to experience & qualifications
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Janelle Kow Jing Qi (EA Personnel Reg. No. R2199017, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Janelle at [email protected]for a confidential discussion.

Please indicate the below information in your resume:

· Current & Expected salary

· Reason(s) for leaving

· Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application

A. Overall Purpose Of The Job (Brief description of the primary purpose of this position)

The Communication Specialist at the PMO is tasked with managing and optimizing the flow of information to support project success. This involves developing comprehensive communication plans, adoption strategies, and creating a variety of content such as presentations, newsletters, and emails. The role is crucial in simplifying complex information through visual aids and implementing communication strategies that aid in change management.

In addition to content creation, the specialist coordinates training sessions, collaborates across departments for consistent messaging, and utilizes various platforms to enhance communication efforts. They are also responsible for analyzing feedback for continuous improvement, managing multiple work streams for smooth project delivery, and supporting strategic initiatives like Win10 to Win11, Data Classification, and Mobile Security etc.

B. Key Responsibilities (Critical responsibilities and skills of this position, listed in order of importance)

• Developing comprehensive communication plans that align with project objectives and stakeholder needs.
• Formulating adoption strategies to ensure smooth transition and acceptance of new initiatives.
• Creating a variety of communication materials, including presentations, newsletters, emails, and intranet content.
• Implementing communication strategies to support change management, making sure stakeholders comprehend the changes and their effects.
• Collaborating closely with project managers, team members, and other departments to ensure messaging is consistent across the organization.
• Designing visual aids like charts, graphs, and infographics to effectively communicate complex information.
• Coordinating training sessions and developing materials to assist stakeholders in adapting to new processes or technologies.
• Utilizing various communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms, to enhance communication efforts.
• Gathering and analyzing stakeholder feedback on the effectiveness of communication and making improvements based on this feedback and best practices.
• Managing multiple work streams and priorities to guarantee seamless project execution.
• Providing strategic communication support for key initiatives, including system upgrades (e.g., from Windows 10 to Windows 11), Data Classification, and Mobile Security enhancements.

C. Job Profile

Required Work Experience (Brief description of the job-related experience needed to perform the job)

• At least 5-7 years of experience in communication roles, preferably within IT or technology-focused environments.
• Proven experience in supporting communication efforts for large-scale projects or within a PMO.
• Demonstrated experience in developing and executing communication strategies to support change management initiatives.
• Strong background in creating various communication materials such as presentations, newsletters, emails, and intranet content.
• Experience working closely with project managers, team members, and other departments to ensure cohesive and consistent communication.
• Proficiency with communication platforms and tools, such as project management software, collaboration tools, and email marketing platforms.
• Experience in creating visual aids, such as charts, graphs, and infographics, to convey complex information effectively.
• Proven ability to gather and analyze stakeholder feedback and implement continuous improvements in communication practices.
• Experience providing communication support for strategic IT initiatives, such as system upgrades, data classification projects, or security enhancements.

As we continue to grow our business, we are looking for a dedicated professional to join our team and play a crucial role in managing the fit and proper assessments for new agents and client advisors within our consumer distribution division.

Responsibilities:

• Responsible for conducting thorough fit and proper assessments under the Representative Notification Framework (RNF).
• Evaluate each candidate's suitability, making informed recommendations, and escalating any adverse findings for further review.
• Keen attention to detail ensuring all candidate documentation is complete and accurate.
• Key point of contact for candidates, hiring managers, and internal stakeholders, addressing any missing information or supporting documents required for due diligence checks, discussing funding schemes, and coordinating the signing of Agency Agreements.
• Conduct periodic reviews and checks, including quarterly reviews of representatives under enhanced monitoring, daily credit monitoring of representatives' financial statuses, and annual self-declarations from representatives.
• Support other Distribution Support functions, such as handling reference check requests, granting sales authority, and managing audit requests related to fit and proper assessments.
• Regularly review processes to streamline and ensure their relevance.

Requirements:

• Excellent communication skills will be essential in providing regular statistics and reports to our Distribution Channels about candidate and representative appointments.
• Minimum 3 years of experience in Distribution Support, particularly within the MAS Representative Notification Framework.
• A degree or diploma in any discipline is required, along with proficiency in Microsoft Office applications such as Excel, Word, and PowerPoint.
• Highly organized, focused, and able to work under tight timelines and pressure.
• Independence, self-drive, and a results-oriented mindset are essential, as well as meticulous attention to detail and strong interpersonal skills to influence stakeholders effectively.

Roles And Responsibilities

1.Governance Framework Implementation:

- Assist in the development, documentation, and implementation of governance frameworks, policies, and procedures for M365 services.

2. Performance Monitoring and Reporting:

- Collect, analyze, and report on key performance indicators (KPIs), metrics, and trends related to M365 service usage, adoption, and satisfaction.

- Develop and maintain dashboards, scorecards, and reports to track service performance, user engagement.

3. User Adoption and Training Support:

- Support user adoption initiatives by assisting in the development and delivery of training programs, workshops, and resources.

- Coordinate training sessions, events, and communications to promote awareness, proficiency, and utilization of M365 tools and features.

- Gather user feedback and insights to identify training needs, preferences, and areas for improvement in training materials and delivery methods.

4. Change Management Coordination:

- Assist in coordinating change management activities, communications, and stakeholder engagement efforts to facilitate the adoption of M365 initiatives.

- Maintain communication channels, knowledge repositories, and feedback mechanisms to ensure transparency, alignment, and accountability throughout the change process.

- Collaborate with cross-functional teams to address user concerns, resolve issues, and implement corrective actions in a timely manner.

5. Documentation and Knowledge Management:

- Develop and maintain documentation, user guides, FAQs, and knowledge base articles to support M365 users.

- Ensure documentation is accurate, up-to-date, and accessible, following organizational standards and best practices.

- Contribute to the development of process documentation, workflow diagrams, and standard operating procedures (SOPs) to streamline operations and enhance efficiency.

Requirements / Qualifications

• Familiarity with Microsoft 365 suite, including SharePoint, Teams, Exchange, OneDrive, and Power Platform.
• Ability to work independently and collaboratively in a fast-paced, dynamic environment.
• Strong business analysis, ability to translate business needs to technical solutions with M365.
• Excellent communication skills to interact with stakeholders at all levels.
• Strong problem-solving skills to address challenges and find innovative solutions within M365 ecosystem.

Who We Are

As Singapore's first institute for lifelong learning, the Singapore University of Social Sciences (SUSS) champions inclusivity to bring education to all and ensure that they are given equal opportunities to develop to their fullest potential in our diverse learning environment. We advocate for the same for our people. We believe everyone should have equal opportunities and develop to their fullest potential in their careers. Embark on an exciting lifelong journey with us in making a positive difference in your career and serving our society.

The Institute for Adult Learning (IAL), an autonomous institute of the Singapore University of Social Sciences, is at the forefront of building capabilities and continuing professional development for an effective, innovative and responsive TAE sector. We invite adult learning practitioners who are proficient in curriculum development to join us.

For more information on Singapore University of Social Sciences and Institute for Adult Learning, please visit www.suss.edu.sg or www.ial.edu.sg.

About The Role

The successful candidate will report to the Head of Curriculum Development with the following responsibilities:

• Provide Educational Technology guidance and expertise for instructors (Adult Educators), particularly in using the Learning Management System.
• Work collaboratively with the learning designers to design, develop, and deliver Educational Technology initiatives that align with the institute’s mission.
• Works with vendors to manage and resolve complex issues with learning and collaborative technologies.
• Support Educational Technology use through advising, collaborating, and training of Adult Educators both in and out of the classroom.
• Provide support for educational technology devices, systems, and content.
• Evaluate the effectiveness and sustainability of current and future uses of Educational Technology.
• In partnership with and propose new ways to enhance teaching and learning, promote innovation, and foster purposeful, meaningful, and creative integration of technology.
• A liaison with Division Heads to ensure seamless coordination of technology tools supporting curriculum, instruction, and assessment.
• In coordination with the institute’s policies and procedures, promote continued development and use of current technology standards.
• Assess leaners’ educational needs and matching those needs with appropriate technologies
• May be called on to perform other responsibilities as appropriate and as assigned based on ongoing organizational needs and strategic direction

Job Requirements

• Bachelor's degree (or equivalent work experience) in IT or related field of study
• Experience with Apple products (e.g. MacBooks, iMacs, and iPads)
• Experience with Google Chrome and Chrome OS devices
• Experience with G Suite Education (e.g. Docs, Sheets, Slides, Forms)
• Experience with Training Management Systems(TMS)
• Experience with academic computing initiatives such as learning management system implementations, and school information systems implementations
• The position is based in IAL’s premises at Lifelong Learning Institute in Paya Lebar.

What Do We Offer

At SUSS, we advocate the Spirit of Learning and pride ourselves as lifelong learners. You will gain access to various learning platforms and plenty of development opportunities to support your growth in a meaningful career!

Besides that, you will also get:

• Competitive Pay Package
• Hybrid Work Arrangement (Subject to Job Role)
• Medical Benefits
• Flex Benefits
• Family Care Leaves
• Volunteer Service Leaves
• Wellness & Recreation Activities
• Lifelong Learning Opportunities
• Career Development Opportunities through Internal Job Postings and Transfers

As Inside Sales Specialist, you are the face of HoST to our customers. Your tact, sensitivity and professionalism strongly influence customer satisfaction and HoST’s prosperity. You partner with the sales team to generate sales, provide excellent customer service and smooth day-to-day operational support to your customer accounts.

What will you deliver?

• Provide support to outdoor Sales and Customers’ quotations and inquiries.
• Process & follow up customers’ Purchase Orders.
• Coordinate shipment procedure between customers and internal customer care team and monitoring of delivery schedules.
• Work with internal team to support and resolve customers’ issues.
• Assist outdoor sales to grow the company’s business opportunities by identifying prospective customer.
• Follow up opportunities and convert them to orders.
• Gather market and customer information and provide feedback on buying trends.
• Establish and maintain client relationship.
• Responsible for sales administration, internal process control to ensure smooth closure of sales transactions as well as assist to solve issue.
• Provide effective sales support in the interface with customer and vendors to point of delivery.

Key Qualifications

• Preferably with at 2 to 3 years of experience
• Service-oriented mindset and good customer service skills
• Fast paced environment, able to multi-task and handle high volume workload
• Versatile and able to cope with work stress
• Meticulous and organized
• Proficient in MS Office

Position: Marketing Specialist

We are seeking a highly motivated and talented Marketing Specialist to join our team. The ideal candidate should have 1-2 years of experience in marketing, exhibit a strong sense of responsibility, and possess excellent communication and interpersonal skills. In this role, the Marketing Specialist will be responsible for planning, executing, and overseeing marketing strategies while actively engaging with clients.

Responsibilities:

1. Develop and implement effective marketing strategies to promote our products/services and drive business growth.
2. Conduct market research to identify customer needs, preferences, and industry trends.
3. Create and manage marketing campaigns across various channels, including digital, social media, email, and traditional methods.
4. Collaborate with the creative team to produce marketing materials, such as brochures, flyers, and digital content.
5. Coordinate and participate in events, trade shows, and exhibitions to showcase our offerings and establish client relationships.
6. Monitor and analyze marketing performance metrics to measure the effectiveness of campaigns and make data-driven improvements.
7. Build and maintain strong relationships with clients to understand their requirements and provide personalized solutions.
8. Work closely with sales and customer support teams to ensure seamless communication and customer satisfaction.
9. Stay updated with industry trends and best practices to ensure our marketing strategies remain innovative and competitive.

Responsibilities:

• Setting realistic and clear expectations and KPIs, and circulating these expectations
• Developing a detailed project management plan
• Supervising, updating, and tracking progress of every phase of the entire project lifecycle
• Delegating responsibilities and coordinating with task owners
• Coaching and motivating through building strong professional relationships
• Conducting high-level productive meetings such as project status weekly standups and retrospective meetings
• Measuring and evaluating performances using appropriate and accurate systems, techniques, and tools
• Understand the use cases of technology products in the education industry. Be able to think and develop products from multiple dimensions such as development, application, customer experience, etc.

Requirements:

• Main scope: Development of software and applications (except games and cybersecurity).
• Project management experience using cases of technology products in the education industry

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to shinleng.liew(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advice you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion

R23119309 | EA License 16C7883

Serial System Ltd, a SGX mainboard listed Company, is a leading electronic component distributor in Asia Pacific, offering design support, technology solutions and services, materials planning and inventory management. We invite a suitably qualified candidate to fill the following position:

SAP Support Specialist

Responsibilities:

• Understand the design and configuration requirements of SAP modules to meet the business needs of companies
• Provide L1 and L2 SAP support across FICO/ SD/ MM/ BW/AA modules
• Assist Corporate and Regional finance & Operation business owners in process re-engineering
• Follow up incidents which are L3 until completion
• Understand users’ requirements and escalate with the project team for change request initiatives
• Work with Cross-functional SAP team, non-SAP team, finance and business users within the organization
• Record local requirements and communicate closely with Core IT Team to improve our business process and ERP functions
• Participating in various SAP project, enhancement, roll-outs and post go-live support
• Handle SAP user authorization setup and prepare authorization related audit documentation
• Support SAP related business functions
• Guide junior members of the team
• Conduct user training
• Perform ad-hoc duties assigned by the supervisor

Requirements:

• Minimum Diploma in Computer Science, Engineering or equivalent discipline
• 1-2 years of IT support related to SAP Applications
• Experience in FICO implementation, customization, data migration and cutover activities will be advantageous
• Excellent written and communication skills in both English and Mandarin Chinese (To liaise with Chinese speaking associates)

Interested candidates are invited to email their resumes and expected salary. (In keeping with PDPC’s guidelines, please do not include NRIC No in your resume. We reserve the right not to process any applications that do not adhere to these guidelines.)

We regret that only short-listed candidates will be notified.

Why Join Us?

Supportive Team Environment: Work with a team that supports each other and values your success.

Career Growth: Grow your career with us through training and skill development opportunities.

Work-Life Balance: Find a healthy balance between

Company Overview:

IFS Capital Limited (IFS) is a regional provider of commercial financing services such as Accounts Receivable Purchase (Domestic and/or Export), property financing, term loans, working capital loans and government-assisted schemes to business enterprises. The Group also manages a diversified business portfolio from Asset Management to Insurance and FinTech. IFS was incorporated in Singapore in 1987 and has been listed on the Mainboard of the Singapore Exchange (SGX) since July 1993.

Role Overview:

As a Customer Excellence Specialist, you will play a pivotal role within our Customer Management Team, contributing to the enhancement of our customer-centric strategies. You will be at the forefront of ensuring a seamless and efficient customer experience, focusing on Customer Limit Requests, Credit Insurance, FCI and Operational Receivables Management. Your expertise will be crucial in shaping and optimizing our approach to customer assessment, risk management, and relationship building. If you are a strategic thinker with a passion for optimizing customer management processes and have a keen eye for risk management, we invite you to apply for this dynamic role!

Responsibilities:

• Assess and review credit limits for customers/factors, or apply limits from trade credit insurer/import factors, in a timely manner.
• Issue notification letters and update records in the system.
• Perform debt verification and overdue management to control risk and support funding.
• Cultivate and deepen relationships with customers for lead generation strategies.
• Handle periodic reporting and all matters related to credit insurance, such as payments for limit application fees and premiums.
• Streamline processes and be involved in system enhancements.

Requirements:

• Bachelor’s degree in Finance, Business, Accountancy or a relevant discipline.
• Proven experience in credit assessment and credit control management.
• Strong organizational and analytical skills, with a strong focus on risk-control.
• Excellent communication, interpersonal and cross-functional collaboration abilities.
• Meticulous, self-motivated, resourceful and adaptable.
• Experience and knowledge in Trade Credit Insurance and FCI’s GRIF rules are advantageous.

If you meet the above requirements, you are invited to submit your resume by

clicking the "Apply Now" button below. We regret that only shortlisted candidates will be notified.

We are seeking a dynamic and experienced Technology Pre-Sales Engineer to join our team at Radix Berrie As a key member of the pre-sales engineering team, you will play a critical role in driving the sales process by providing technical expertise, solution design, and strategic guidance to our clients. Your deep understanding of technology and system integration will help in demonstrating the value of our solutions and ensuring customer success.

Responsibilities:

Solution Design and Architecture:

· Collaborate with the sales team to understand client requirements and design tailored solutions.

· Develop and present technical proposals, including solution architectures, implementation plans, and cost estimates.

Technical Expertise:

· Provide in-depth technical support and consultancy to customers during the pre-sales phase.

· Conduct product demonstrations, proof of concepts (POCs), and technical workshops.

· Stay up-to-date with the latest technology trends and products relevant to the company's offerings.

Client Engagement:

· Primary technical point of contact for the Sales Team

· Act as the primary technical point of contact for potential clients.

· Build and maintain strong relationships with key stakeholders and decision-makers.

· Address technical queries and objections effectively to advance the sales process.

Collaboration:

· Work closely with the sales, product management, and engineering teams to align on product capabilities and roadmap.

· Provide feedback to product management and engineering based on client interactions and market trends.

Documentation and Reporting:

· Create and maintain detailed documentation for proposed solutions, including diagrams, technical specifications, and implementation guides.

· Prepare and deliver technical presentations to clients, partners, and internal teams.

Training and Enablement:

• Conduct training sessions for sales teams to improve their technical understanding and sales effectiveness.

Skills & Qualifications:

Education:

· Diploma in Information Technology, Engineering, or a related field or Bachelor's degree in Information Technology desirable.

Experience:

· Minimum of 5 years of experience in a pre-sales engineering role, preferably with a focus on system integration.

· Proven track record of designing and delivering complex technical solutions.

Technical Skills:

· Strong knowledge of system integration, networking, and enterprise IT infrastructure.

· Familiarity with a wide range of technologies, such as cloud computing, virtualization, security, and data management.

· Proficiency in solution design tools and methodologies.

Soft Skills:

· Excellent communication and presentation skills, with the ability to explain complex technical concepts to both technical and non-technical audiences.

· Strong problem-solving skills and the ability to think strategically.

· Customer-focused mindset with a strong commitment to delivering exceptional service.

· Ability to work with external vendors on solutioning

Certifications:

Relevant industry certifications (e.g., Microsoft Cisco, VMware, Veeam, Nutanix AWS) are highly desirable.

Senior Regional Specialist, Social Media

Job Summary

• Support in executing regional strategies and social media campaigns in the Southeast Asia region.

Key Accountabilities

• Work with social media agency and regional business units on the development and execution of social media strategies and content creation for new product launches.
• Implement social media amplification and affiliate marketing as part of integrated marketing campaign.
• Collaborate with the internal teams (PR/Digital/Ecommerce/Marcom) for strategic planning across social platforms to enhance online presence, community engagement and drive sales conversion.
• Review and edit the contents for TikTok as well as executive profiles and Company page on LinkedIn.
• Manage influencer marketing campaign and support media/influencer engagement events.
• Oversee video creation by social media/creative agencies.
• Provide social media analysis in monthly reports.
• Support regional stakeholders on reporting requirements.
• Manage vendors to ensure expenses are kept within approved budget and deliverables adhere to communication guidelines and given timeline

Key Job Requirements

Job / Skills Competencies:

• Experience in social media content marketing, executing social advertising, managing social media communities and influencer campaigns.
• Good knowledge and understanding of measuring ROI across social media platforms to make data-driven decisions, though technical knowledge in generating analytics is not required.
• Strong in agency management.
• Deep understanding and strong working knowledge of social media platforms (LinkedIn, YouTube, Instagram, Facebook, TikTok, etc) and other digital channels.
• Excellent command of written and spoken English to edit copy.
• Must have a sense of cultural fluency to work effectively with teams across the region.
• Work effectively in a team and manage various stakeholders.
• Solid project managements experience in managing multiple projects to meet tight deadlines

Critical Work Experience:

• A minimum 4 years’ experience in social media and/or content marketing.

Qualifications

• Degree in Marketing, Media and Communications, or related fields

Job Description

The incumbent will be responsible for supporting the Finance function which includes:

• Handling the full spectrum of the Accounts Payable (AP) and Accounts Receivable (AR) functions
• Ensuring the accurate/timely verification and processing of invoices, claims, and payments to vendors/staff
• Familiarize with the Gym Management System and perform checks using the database
• Generating sales reports (i.e., updating of daily sales figures, sales tracking etc.)
• Processing of refunds to customers
• Liaising with vendors on all Finance matters
• Assisting with the preparation of Finance reports as required by the Management
• Supporting internal/external audit, budgeting, and forecasting exercises
• Performing administrative duties for the department such as database management, filing, and data entry
• Any other work duties as assigned by reporting officer

Job Requirements

• Minimum Diploma/Degree in Accountancy or equivalent
• At least 1 to 2 years of relevant experience
• Strong Microsoft Excel skills
• Candidates with experience with the Xero accounting software will have an advantage
• Good written/spoken communication and interpersonal skills
• Detailed-oriented with strong organizational and administrative skills

We regret to inform only shortlisted candidates will be contacted.

Our client, a Global MNC, has an opportunity for a Winner to join the Team as a HRIS Specialist (Associate).

RESPONSIBILITIES:

• Support and oversee the implementation and management of HR information systems (HRIS), including the rollout of future modules.
• Understand SuccessFactors configurations to collaborate with various stakeholders.
• Manage day-to-day communication with the partner for SuccessFactors.
• Prepare and maintain updated SuccessFactors blueprint documentation across the organization, ensuring consistent technical standards and proper audit change documentation, including Role-Based Permission (RBP) setup.
• Proactively identify system enhancement opportunities, stay updated on SuccessFactors updates and new features, and make recommendations for continuous improvement to support HR and business objectives.
• Ensure HRIS aligns with best practice business process design.
• Conduct workshops to determine local requirements when needed.
• Translate business requirements into SuccessFactors HRIS designs and configurations.
• Ensure cyber security and data governance comply with legal requirements and maintain data integrity.

REQUIREMENTS:

• Bachelor’s Degree in Human Resource, Business Management and relevant fields
• 2-3 years of relevant HRIS experience
• Proficient in Microsoft Excel/Word/PowerPoint; Microsoft Access skills would be advantageous
• Excellent communication and stakeholder management skills.
• Proficiency in system configuration, customizing workflows, data fields, permissions

OTHER INFORMATION:

• Location: Central
• Working days: Monday to Friday
• Salary: Salary will commensurate according to experience & qualifications
• Challenging, open, engaging, collaborative and creative environment
• The Company strives to achieve employee satisfaction by providing attractive staff benefits, welfare & training programmes to all staff.

HOW TO APPLY:

If you are a team player, meticulous & organized, and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you.

Submit your application by emailing a detailed copy of your updated Resume in MS Word Format to Janelle Kow Jing Qi (EA Personnel Reg. No. R2199017, Achieve Career Consultant Pte Ltd EA Licence No. 05C3451) by clicking the “Apply Now” or contact Janelle at [email protected] for a confidential discussion.

Please indicate the below information in your resume:

· Current & Expected salary

· Reason(s) for leaving

· Notice Period / Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence.

By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application