Workplace Ambassador, Receptionist

Work Dynamics - Integrated Facilities Management

What this job involves:

As a Workplace Ambassador - Receptionist at JLL, you'll be the face of our organization, creating exceptional first impressions and managing front desk operations. You'll embody our commitment to shaping a brighter way for clients and colleagues, fostering a welcoming environment that reflects JLL's culture of collaboration and innovation. In this role, you'll support daily office operations while embracing innovative ways of working, handling a diverse range of responsibilities to ensure smooth office functionality.

What your day-to-day will look like:

• Manage visitor experience, including greeting, Visitor Management System operations, and access card programming.
• Handle reception duties, including monitoring helpdesk tickets, Corrigo Client Portal requests, and multiple inboxes.
• Oversee facilities operations, conducting daily walk-through inspections and managing storage spaces.
• Maintain document control, including SharePoint files, folders, and trackers (both hard and soft copies)
• Coordinate office supplies, mailroom services, and process business card, letterhead, and envelope requests
• Support HR processes, including onboarding, offboarding, and locker management.
• Assist with reporting tasks, including sustainability, utilization tracking, headcount updates, and lost and found records.

Desired or preferred experience and technical skills:

• High school diploma or equivalent
• Experience with visitor management systems and facilities management software
• Multilingual capabilities

Required Skills and Experience:

• 1-2 years of experience in a receptionist or facilities support role.
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office Suite and SharePoint
• Strong organizational and multitasking abilities
• Professional appearance and demeanor

Location: on site, Singapore central CBD area.

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we believe that the most effective teams are built when everyone is empowered to thrive. We support each other's wellbeing and champion inclusivity, making JLL an ideal place to grow your career and make a lasting impact in a dynamic and diverse role.

Please ensure you have submitted the additional information in the form below: https://forms.afizan.com/index.php/962926?lang=en

Position:

Receptionist cum Administrative Assistant (Permanent)

Multiple Locations:

Hougang Ave 8, Ang Mo Kio St 13, Tampines Avenue 9, Toa Payoh North

Working Hours:

7:00 am to 4:30 pm or 7:30 am to 5:00 pm or 8:00 am to 5:30 pm

Expected Interview Date: Within 2 weeks from today

Packages:

• Salary Range: $2,000 to $3,500, depending on experience
• Annual Leave: 12 days per year
• Sick Leave: 14 days per year
• Medical Insurance
• Variable Bonus

Responsibilities:

• Perform front desk duties by professionally attending to the needs of walk-in customers, including parents, visitors, partners, teachers, staff, and students.
• Assist students according to school guidelines, such as issuing graduation certificates and other documents.
• Accept goods on behalf of staff and coordinate with them to confirm receipt.
• Handle incoming calls professionally, ensuring they are answered within three rings, and manage call-related tasks such as recording messages and directing calls.
• Issue stationery and loan items, providing guidance on the appropriate forms to use.
• Notify the General Office when stationery and first aid supplies in the Sick Bay require replenishment.
• Administer basic first aid to injured or ill students in the Sick Bay and issue excuse chits for those needing to leave school early.
• Manage lost and found items, ensuring they are promptly recorded, labelled, and organised.
• Handle administrative duties such as data entry and verifying the completeness of submitted forms and documents, including MOE FAS application forms and leave application forms.
• Manage latecomers by updating their details in the Google form, issuing latecomer slips, updating daily attendance records, and notifying the Office Manager about students issued with Corrective Work Orders.
• Schedule parents' appointments with key personnel during Parents-Teachers Meetings.
• Support the Discipline Master in safeguarding Ezlink cards and mobile phones for latecomers or students.
• Provide administrative assistance for fundraising events and maintain orderliness and cleanliness at the reception counter.
• Undertake ad hoc duties and projects assigned by the school, including handling calls, walk-in enquiries, deliveries, school mail, and parcel dispatches.
• Attend to unwell pupils in the General Office (GO) and ensure compliance with the school’s early dismissal procedures.
• Coordinate with the teacher in charge to update weekly school activities in the GO.
• Pack and prepare materials for distribution to all classes.
• Compile basic information and statistics using MS Office and file and distribute school correspondence and materials.
• Provide logistical support for ad hoc staff requests, including preparation of school materials and facility bookings.
• Collate student data while administering applications for financial assistance and other support schemes.
• Provide administrative support during major school events, such as Primary 1 orientation.
• Perform any other duties as assigned by the school.

Requirements:

• Applicants must be Singapore Citizens, Singapore Permanent Residents, or possess an ICA-issued Long-Term Visit Pass (LTVP/LTVP+).
• Candidates should hold at least a GCE N Level Certificate, with a preference for a GCE ‘O’ Level or an equivalent qualification, including passes in English and Mathematics or relevant WSQ certificates.
• Ideally, candidates should have a minimum of two years of experience in frontline customer service.
• A minimum of three years of experience in administrative support is required.
• Relevant experience in similar roles, preferably within a school environment, is advantageous.
• Proficiency in the Microsoft Office suite, including Word, Excel, and PowerPoint, is essential.
• Strong communication and active listening skills are necessary.
• Excellent interpersonal skills, with the ability to engage effectively with students, parents, and stakeholders.
• Ability to thrive in a fast-paced environment while handling inquiries professionally and courteously.
• A collaborative attitude with strong teamwork skills and a high level of initiative is important.
• A strong customer service orientation is required.
• Capability to multitask and manage time effectively.
• Ability to address basic issues independently.
• Basic knowledge of First Aid is preferred.

Duties and Responsibilities:

• Be on time for shift and maintain consistent, regular attendance record.

• Properly open and close shop each day according to Standard Operating Procedures.

• Accurately book, change and cancel appointments.

• Acknowledge and greet everyone who enters and leaves the shop.

• Ensure that the check-in, check-out and payment process is handled in accordance with company policy.

• Provide callers and guests with detailed descriptions of treatments, packages, services, and hours of operation.

• Answer the phone promptly and operate phone system accurately and efficiently.

• Actively promote the services, sessions and retail, as well as programs, promotions and/or discounts available.

• Develop professional and personalized relationship with regular guests.

• Handle guests’ questions and concerns promptly, professionally and courteously.

• Maintain complete confidentiality in all guest matters in accordance with company policy.

• Provide accurate, appropriate and immediate responses to all requests by guests, ensuring

complete guest satisfaction.

• Maintain a clean, safe, fully stocked and well organized work area.

• Ensure adequate stock of supplies and equipment; inform management when stock is low.

• Must be able to work without constant direct supervision and remain at assigned post for

extended periods of time.

• Maintain a positive attitude and contribute toward a quality work environment.

• Regularly attend, participate in and support training and staff meetings.

• Assist in all areas of operation as requested by management.

• Communicate to management any and all occurrences involving staff or guests that require attention.

Location: Tampines North Primary School, 30 Tampines Avenue 9, Singapore 529565
Contract Period: 1 January 2025 to 31 December 2025
Option to Extend: The Authority grants the Contractor the option to extend the Contract for a further one (1) year.

Key Responsibilities:

1. Customer Service:

• Manage front counter duties by attending to students, parents, walk-in customers, and vendors, ensuring a welcoming environment.
• Address inquiries and provide assistance in a professional and courteous manner.

1. Call Management:

• Answer incoming calls, make outgoing calls, record messages, and relay information to relevant school personnel as necessary.
• Ensure effective communication flow by managing call logs and messages accurately.

1. Record Keeping:

• Assist with data entry and the compilation of student and administrative records.
• Maintain organized filing systems to ensure easy access to information.
  

1. Logistics Support:

• Assist with ad-hoc staff requests, including the preparation of school materials and facility bookings.
• Coordinate logistics for events and activities as needed.

1. Student Services:

• Collate student data and assist in administering applications for financial assistance and other support schemes.
• Provide necessary documentation and support for student-related inquiries.

1. Additional Duties:

• Perform any other duties as assigned by the School administration to support the smooth operation of school activities.

Working Hours:

• Mondays to Fridays: 7:30 a.m. to 5:00 p.m. (inclusive of a 1-hour lunch break).
• Days Off: Not required to work on Saturdays, Sundays, and gazetted public holidays.

Qualifications, Skills, and Experience:

Education:

• At least N-level passes in English and Mathematics or relevant WSQ certificates.

Interpersonal Skills:

• Strong communication and interpersonal skills with a customer service-oriented mindset.

Experience:

• Relevant working experience in similar roles, preferably in a primary school setting.

Technical Skills:

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).

- responsible for handling bookings of appointments and walk in customers

- keying in the daily sales collected

- arrangement of timeslots for customers

- assignment of therapist roster

- prepare monthly reports for therapist sales record

- handle any phone calls for enquiries

Location: Ngee Ann Primary School, 344 Marine Terrace, Singapore 449149
Contract Duration: 27 December 2024 – 26 December 2025
Contract Breaks: 1 June 2025 – 15 June 2025 and 1 December 2025 – 15 December 2025
Working Hours:

• Mondays to Thursdays: 6:30 AM – 3:45 PM (inclusive of a 45-minute lunch break)
• Fridays: 6:30 AM – 3:15 PM (inclusive of a 45-minute lunch break)
• No service required on Saturdays, Sundays, and public holidays.

Key Responsibilities:

1. Front Desk and Visitor Management:

• Greet and attend to walk-in visitors, ensuring a welcoming and helpful environment.
• Manage visitor registration and guide them as needed.

1. Office Support Services:

• Provide basic first aid to students as required.
• Handle incoming calls, answer queries, and direct calls to the appropriate school personnel.
• Prepare and organize documents for the school’s daily operations.
• Assist with any other duties as assigned by the Admin Manager and School Leaders.

1. Coordination and Communication:

• Communicate effectively with students, parents, and staff to facilitate efficient front desk operations.
• Maintain a positive and professional demeanor, representing the school’s values in interactions with all visitors and staff.

Minimum Qualifications and Skills:

• Experience: At least 2 years of relevant experience in school administration or front desk operations preferred.
• Interpersonal Skills: Strong communication and interpersonal skills, with the ability to interact effectively with students, parents, and staff.
• Organizational Skills: Ability to multitask, handle calls, and manage visitor interactions seamlessly.
• Initiative and Teamwork: A proactive and dependable team player who works independently as well as collaboratively.

Customer Service Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Responsibilities:

• Patient registration
• Scheduling of appointments
• Limited patient care activities and orientation to patients and their relatives.
• Cashiering duties
• Assist in administration work
• Any ad hoc duties as assigned

Requirements:

• min. NITEC and/or Diploma and above
• Prior healthcare / customer service experience will be advantagous !!
• Excellent interpersonal and communication skills
• Comfortable with working 2-3 shifts

Interested candidates please send your updated resume in MS Word Format to:

[email protected]

Subject: Patient Service Associate

or call 6736 3280 and ask for Kate

EA Personnel: Kate Leau Wei Xuan (R1552331)

Company Registration No.: 99C4599

Customer Service Receptionist (Beauty Wellness)

• Somerset / Tanjng Pagar
• Mon-Fri 10am -7pm
• Sat 10am - 6pm
• S$ 2.5k - 3.5k (Depending on experience)

Job Description:

• Answering calls
• Schedule appointments for client
• Roster customers to their therapist
• Possess a warm and friendly attitude to welcome customers.
• Other ad-hoc duties when assigned.

Requirements:

• Good telephone etiquette
• Preferably with experience in similar/related industry; Spa, Hotels, Airlines, Customer Service and etc.

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Responsibilities
1. Handle initiatives from the branch for Receptionist

• Connecting Guests/Visitors to Staff
• Offer refreshment when appropriate

2. Calls Management

• Answering calls in a professional manner; screen and routing phone calls as necessary to the correct person

3. Office Facilities Management

• Manage office inventory, ensuring healthy stocks of supplies; first –aid,
• stationeries and pantry, ensure copiers’ trays are stocked
• Meeting room booking and management
• Manage simple office facilities matters such as lights, air-cons etc.
• Manage monthly landscaping maintenance arrangements

4. Mails Managements

• Receiving and sending incoming mails to relevant departments
• Handle outgoing mails and courier arrangement

5. Other ad-hoc or general affairs duties as assigned for payment of invoices

Requirements

• Diploma with at least 1 to 2 years relevant working experience preferred
• Proficient in Microsoft Office Applications
• Professional and presentable individual
• Good customer service and communication skills
• Maintain confidentiality and show discretion

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOLKELLY Singapore PTE LTD)

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

About the role

We are seeking a highly organized and professional Full Time Receptionist to join our prestigious American MNC client located in the heart of the Central - Town Region, conveniently near the MRT station. This is a long-term opportunity for the right candidate to a representative of the company and provide exceptional customer service to all visitors and callers.

→ Mondays to Fridays Only

→ 8:30am - 6pm

→ High end office environment

→ Fun & Vibrant office culture

→ Rated as one of the best Employer by Straits Times

What you'll be doing

• Greeting and welcoming all visitors to the office in a friendly and professional manner
• Answering and directing incoming phone calls promptly and courteously
• Sorting and distributing incoming mail and packages
• Maintaining a neat and organized reception area
• Providing general administrative support as needed
• Assisting with special projects and ad-hoc tasks

What we're looking for

At least 2-3 years of experience as a receptionist

Excellent communication and interpersonal skills

Proficient in using office equipment and computer software (e.g. MS Office)

A professional and presentable appearance

For candidates who do not wish to apply via the site and would still like to apply in a P&C manner, please send in your resume to [email protected]

This role will be part of Facilities Services team and will play a central role in the daily operations of the client's office in Singapore, ensuring smooth, effective management and maintenance of the workplace as follows:

• Greet clients and visitors, managing visitor pass arrangements.
• Handle and organize incoming mail and coordinate local and international courier services.
• Support administrative tasks related to onboarding and offboarding of employees.
• Deliver friendly and professional service to employees and guests, addressing inquiries and requests as they arise.
• Facilitate the setup of meetings or events, coordinating arrangements as needed.
• Maintain a clean and organized reception area to uphold a professional environment.
• Keep accurate documentation and records, ensuring accessibility and organization within databases and files.
• Assist the Business Support Supervisor with tasks such as locker management and end-of-trip facilities applications when necessary.
• Oversee general tidiness of the office, ensuring day-to-day operations run smoothly
• Coordinate with building management for maintenance issues (e.g., light replacements, restroom cleanliness).
• Support seamless daily office functions.
• Perform additional duties as needed

Requirements:

• Diploma or Bachelor's Degree
• 1-2 years of experience in Customer Service, Administrative, Receptionist role or hospitality
• Articulate and comfortable communicating with internal and external teams .
• Open to physical work such as setting up meeting rooms, moving of tables and chairs, carrying out responsibilities when there’s events in the office.
• Events & facilities exposure will be a plus
• Fire Drill experience is good to have
• Excellent customer service orientation
• Familiarity with IT systems is an advantage

Additional Information:

• Open to contract for 12 months
• Reporting hours: 8:30 PM to 6PM (Mon to Fri - 5 days per week)

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345