The VP – Wealth Technology Risk and Control Officer is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family

Responsibilities:

• Help contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Support teams in the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Assist in performing a detailed analysis on the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help contribute to the Lessons Learned Policy, including monitoring of control breaches and dissemination and learnings across other business units for process improvement to limit the occurrence of similar future events and where similar risk exposure might exist.
• Support the review and challenge process, within the FLUs, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Help contribute to the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process (QC).
• Assist in the monitoring of the adherence to the MCA Standard through controls after the execution of a process (QA).
• Support in dealing with Operational and Compliance Risk in accordance with established Policy requirements.
• Assist in performing a detailed analysis to identify, assess, escalate, and manage risk exposures across Risk Categories (Operational Compliance, Strategic, Reputational, etc), including material, emerging and concentration risks in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.
• Assist in supporting Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).
• Be part of the process to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.
• Help ensure that adequate governance and training are in place to support management of Risk profiles.
• Contribute to the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Support with risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc) (if applicable).
• Coordinate risk and control responsibilities and ensure accountabilities are embedded within FLUs, including providing training and leading by example.
• Support with standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years of experience.
• MS Excel, MS Access, SAS, SQL, Visual Basic a plus. 5+ years’ experience in financial services.
• Consistently demonstrates clear and concise written and verbal communication skills
• Effective organizational influencing skills required.
• Third party vendor management preferred. Demonstrated ability to lead global team efforts
• Excellent problem-solving skills Ability to comprehend the big pictures with high attention to critical details
• Demonstrated ability to develop and implement strategy and process improvement initiatives.

Education:

• Bachelor's/University degree, Master's degree preferred.

• Attractive remuneration package
• Island wide locations
• Good career exposure and opportunity

As a Patient Service Associate (Clinic Settings), you will be responsible for the following duties:

• Arrange patient appointments and issue reminder calls.
• Input insurance details and medical history into the system.
• Validate patient insurance coverage and collect co-payments.
• Manage corporate and insurance billings, ensuring timely processing and follow-up.
• Process card payments and reconcile daily cash deposits.
• Review patient accounts, identify delinquent ones, and collect outstanding amounts.
• Maintain updated patient data and verify information during each visit.
• Assist in triage interviews to gather patient information for prioritizing care.
• Address patient inquiries and concerns.
• Stay informed about insurance programs and funding sources.
• Participate in patient assessment, screening, and registration.
• Support the clinic dispensary and conduct clinical measurements for health screenings and examinations as required.
• Assist in administrative tasks related to medical records management.
• Perform any other assigned tasks.

Requirements:

• Possess GCE ‘N’ or ‘O’ levels

To apply, simply click on the “apply” button in the job advertisement or alternatively, you can send in your resume via email: [email protected]

We regret to inform that only shortlisted candidates will be notified.

ALLIED SEARCH PTE. LTD.

EA LICENSE : 19C9777

Key Responsibilities:

• Administrative Support:Provide comprehensive administrative support to senior management and the team.
  Manage office supplies, equipment, and vendor relationships.
  Coordinate meetings, travel arrangements, and prepare reports and presentations.
  
• Compliance and Regulatory:Assist in ensuring the company’s adherence to financial regulations and compliance standards.
  Prepare and review compliance documentation, reports, and audits.
  Stay updated with changes in relevant laws and regulations to ensure ongoing compliance.
  
• Accounting and Financial Management:Oversee daily accounting tasks, including accounts payable/receivable, bank reconciliations, and financial reporting.
  Assist in preparing financial statements and budgets.
  Monitor and ensure accurate recording of transactions and financial data.
  
• Office Management:Maintain and organize office files, records, and documentation.
  Handle correspondence and communication with clients and stakeholders.
  Implement and manage office policies and procedures to improve efficiency.
  
• Project Coordination:Assist in project management tasks, ensuring deadlines are met and objectives are achieved.
  Collaborate with various departments to support ongoing projects and initiatives.
  

Qualifications:

• Proven experience in administrative roles, with a strong background in compliance and accounting.
• Knowledge of financial regulations and accounting principles.
• Excellent organizational and time-management skills, with the ability to prioritize tasks and work independently.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and accounting software (e.g., QuickBooks, Sage).
• Strong attention to detail and problem-solving skills.
• Excellent written and verbal communication skills.

Key Attributes:

• Self-motivated with a proactive approach to managing responsibilities.
• Ability to work independently and take initiative in a dynamic environment.
• Strong analytical skills with a keen eye for detail.
• Adaptability and willingness to learn new skills and processes.

novita is looking for a sincere individual to join us as a Customer Care Officer who can communicate effectively with people from all levels and is passionate in striving for service excellence.

Responsibilities:

• To deliver consistent customer experiences across multiple touch points
• Initiate ways to improve customers' experience
• Handle customers’ service repair requests, enquiries & feedback
• Handle sales enquiries (+ commission)
• Handle administrative matters pertaining to the department and any other duties or projects as assigned from time to time

Requirements:

• Min Diploma Level
• Min 1 year in customer service experience
• Possess excellent communication and interpersonal skills
• Good disposition with excellent service aptitude
• Good knowledge in MS Office applications
• Able to work independently or in a team environment
• Able to multi-task and work under minimum supervision

Working Location - North

Working hrs / day - 8.45am to 6.00pm (Mon - Fri), 8.45am to 1.00pm (first sat of the month)

We are committed to provide opportunity for career advancement and offer attractive salary that commensurate with work experience. Interested candidates, please send in your resume, cover letter, and portfolio via APPLY NOW button.

Location: Nearest MRT @Tanah Merah

Working hours:

5 days work week (Mon to Sun)

Bowling: 9:00am to 6:15pm / 10:45am to 8:00pm / 1:45pm to 11:00pm / 4:00pm to 1:15am

Main Lobby: 8:00am to 5:15pm / 10:45am to 8:00pm

Salary: $1900 - $2200

Job scope (Bowling):

• Manage the daily operations and upkeep of the facilities at the Bowling Centre.Operate the cashier counter, ensuring accurate reconciliation of daily transactions.
• Foster positive relationships with Club members, guests, and the public through exceptional customer service.
• Ensure that all bowling leagues and competitions adhere to the established game rules.
• Maintain and update records for bowlers, including handicaps, league standings, competition results, and championship outcomes.
• Assist the Supervisor in monitoring and managing stock, equipment, and stationery to ensure sufficient levels for daily operations.
• Handle inquiries, bookings, organization, and billing for corporate events, and provide a monthly report.

Job Scope (Main lobby):

• Manage phone calls and address inquiries regarding the Club’s facilities and events.
• Process applications for Club programs and handle inquiries and bookings for facilities.
• Perform cashiering tasks.
• Provide membership services, including the collection of membership fees.
• Execute administrative duties such as securely managing and documenting key issuance and handling other tasks assigned by the Head of Department.
• Oversee the administration of lost and found items.
• Record and manage incoming cheques.
• Support tender processes by assisting with briefings, collecting and recording tender documents, and handling tender deposits.

Requirements:

• Singaporean or Singapore PR
• Minimum GCE ‘N’ level with 1 year experience in similar field
• Must be prepared to work on weekends and public holidays

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi Global Wealth (CGW) brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices.

This role is part of Wealth Operations Controls Team and be responsible for Risk and Controls for functional verticals of Lending, Onboarding and Client Reporting Wealth Ops in Asia. This role will report directly to the Head of Wealth Ops Risk & Control Asia North & South.

This role requires a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy.

Responsibilities:

• Work with the Wealth Ops cluster and management team to execute a robust risk control and governance framework for Wealth Ops in Asia (across functional verticals of Lending, Onboarding and Client Reporting). Enhance the focus on controls and governance related to Wealth Ops business to ensure that controls are keeping in pace with the evolving Business landscape.
• Accountable for the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory in the functional vertical.
• Lead or support identification of issue root cause, partnering with control and process owners to recommend holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.
• Help drive a strong control culture and ensuring permanent controls readiness through proactive risk management and issue self-identification.
• Support management in the review and challenge process, within the OPS Front line units, on the effective design and management of controls to mitigate risks as required by the Control Standards, including implementation and operation, conducting the control monitoring, handling deficiencies, and escalating issues for resolution.
• Lead and support interface of Audits and Examinations in the vertical supported. Provide advisory and support to the Wealth Ops team on Internal Audit reviews and regulatory exams.
• Assess, with management, the risks associated with New Activities and changes to the Business, ensuring these are well understood and adequately controlled (if applicable).
• Support management on operational risk scenario analysis and stress testing for Operational Risk Capital requirements.
• Assist management in guiding and influencing standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.
• Understand the overall processing risk landscape and assess / identify opportunities to limit manual processes and controls that is thoughtful, thorough, defensible and that mitigates material high risk / financial exposure.
• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.
• Drive and work with Management on governance and the facilitation of the execution of the Manager Control Assessment (MCA, i.e. Risk & Control Self-Assessment) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Minimum of 10 years’ relevant experience in working within internal audit, risk and control, compliance function.
• Hands on Operations experience in Wealth or 2nd or 3rd Line of Defense.
• Excellent oral and written communication skills, and in particular ability to assess and contribute to the content of key risk and control reporting.
• Good understanding of Wealth systems

Education:

• Bachelor's/University degree, Master's degree preferred.

The Role

You will perform production application support task for payments system (overseas and domestic remittance & cheque payment, local interbank fund transfer-GIRO, FAST, MEPS+) for APAC region.

Job Responsibilities

• Responsible for production system integrity and production system readiness of systems under Payment System team for APAC region
• Provide L2 support and troubleshooting for production incidents and critical system interface through Payment System
• Support the Incident Manager in ensuring preventive and detective measures of applications are identified and implemented with provision of root cause analysis.
• Support the IT Planner in meeting project objectives and perform production transition for new system launch and system change request.
• Propose improvements for systems based on identified process gaps.
• Standardize processes through developing implementation, integration, and documentation in accordance to set standards.
• Identify and propose suitable processes for automation and implementation.
• Lead and coordinate projects (project support and change request). Provide analytical support and execute requirement analysis to support system enhancement, fixes, and emergency application changes deployment.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Coordinate regular meetings for issues resolution with developers/vendors.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in Computer Science or Information Technology.
• Min. 4 years of work experience in the Application or System Support function, preferably in a bank or financial institution.
• Possess hands-on experiences in supporting Payment systems.
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Has functional knowledge of Payment systems such as GIRO, FAST, CTS, MEPS+, Overseas & Domestic Remittance, Internet Banking, customer eAdvices.
• Has technical knowledge on Application hosted in both Windows and LINUX, able to perform database query (SQL Server, Oracle) and handling application services under Windows and LINUX services.
• Possess good understanding and competency in scripting (such as DOS, Shell Scripting)
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.
• Possess collaborative team player working style with demonstration of presentable interpersonal skills.
• Excellent communication, interpersonal and presentation skills.
• Demonstrate a strong sense of accountability and ownership of results.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.

The Role

You will perform production application support task for Supply Chain finance platform in APAC region.

Job Responsibilities

• Be the Subject Matter Expert on the Supply Chain Finance platform and eco-system facing the bank users.
• Responsible in E2E management of production incidents / service request linked to the Supply Chain Finance platform (e.g. Opening of tickets / weekly meetings on progress of outstanding issues / coordination with internal team on the execution of data extraction).
• Perform detailed support and troubleshooting for production incidents linked to Supply Chain Finance platform including coordination with internal and external stakeholders for impact analysis / workaround / root cause analysis.
• Work with the System Owner / Incident Manager to build on the Operational Knowledge Base / incident process management focusing on Supply Chain Finance ecosystem. PIC is responsible in creating / maintaining such documents including working with the project team to gain knowledge on any new enhancements / releases on the Supply Chain Finance eco-system.
• Responsible for validation of the platform after any scheduled / unscheduled patching of the Supply Chain Finance ecosystem.
• Responsible for management of the platform / coordination with internal stakeholders during any Disaster Recovery exercises.
• Responsible for execution on any system config changes linked to Supply Chain Finance platform.
• Highlight and escalates risk issues to relevant parties in a timely manner.
• Participate in system restoration for Disaster Recovery exercises.
• Perform other duties as and when assigned.

Job Requirements

• Diploma or bachelor’s degree in computer science or information Technology, Finance or Economics.
• Min. 9 years of work experience in the application or system support function, preferably in the finance industry.
• Possess functional knowledge in the Supplier Finance / Accounts Receivables Purchase / Dynamic Discounting product including middle office / back-office operations such as funding / payments.
• Possess functional knowledge on Finshare Platform (by Premium Technology)
• Experience in Enterprise Application support environment with interaction to multiple function (developer, infrastructure and service desk) and business users.
• Good understanding and competency in scripting (such as DOS, Shell Scripting).
• Excellent communication, interpersonal and presentation skills.
• Demonstrate sound judgment in reviewing problems and making recommendations / decisions.
• Demonstrate a strong sense of accountability and ownership of results.
• Possess self-motivated and driven work ethnic to ensure high quality work in a timely manner.

The Animal Research Facilities (ARF) at NTU is seeking to hire a Director/Deputy Director who is experienced in all aspects of managing an academic animal research facility. It comprises of 4 main housing facilities licensed by the Animal and Veterinary Services at NParks.

• Animal Research Facilities at Lee Kong Chian School of Medicine, Clinical Science Building, Novena, holding mainly rodents (1,600sqm)
• Research Support Building at NTU Yunnan Campus housing rodents (1,300sqm)
• Zebrafish Facility at Lee Kong Chian School of Medicine, Experimental Medicine Building, NTU Main Campus (400 sqm)
• NIE fish facility

Responsibilities:

1. Oversee animal care, equipment and ARF-RSB facility team to meet the needs of LKCMedicine and SBS scientific communities.

• Responsible for developing, timely updating and communicating all standard operating procedures. This includes the acquisition and maintenance of equipment to ensure optimal functionality and safety.
• Ensure compliance to IACUC protocols and ethics to safeguard animal welfare.
• Involve in conducting animal facility inspections as appropriate, including tracking and reporting statistics for Singapore agencies to ensure adherence to regulatory requirements..

2. Management and Administration of budgets for ARF

• Preparation, submission and presentation of the annual budgets for the NTU ARFs (LKCMedicine and RSB) to senior management of LKCMedicine and NTU.
• Work closely with ARF-RSB administrative leads to track budget utilization and achieve accurate marksmanship annually.
• Streamline and align ARF administration work such as procurement, with NTU policy and best practices in collaboration with ARF-RSB administrative leads.

3. Management of expanded suite of specialized services for the research community

• Design and develop in-house expanded scope of specialized service offerings tailored to the needs of the research community.
• Collaborate with principal investigators, veterinarian support staff, regulatory committees and industry partners to ensure the service meet high standards and industry requirements.
• Engage with external stakeholders including industry collaborators to promote and maximize the utilization of facility’s specialized services.
• Develop in-house capabilities including upskilling of staff to deliver the expanded suite of specialized services and keep pace with industry advancements and emerging research needs.

4. Fulfil and maintain accreditation standards to ensure compliance with professional accreditation regulations

• Responsible for maintaining all applicable accreditations standards for the care and use of laboratory animals at NTU.
• Ensure compliance with professional accreditation regulations, including regular reviews and updates to meet evolving standards.

5. Oversee planning and execution of activities and events relating to ARF

• Planning of research activities including the monthly ARF seminar series established at LKCMedicine to ensure that the NTU ARFs are aligned with current and/or planned resources.
• Participate in institutional committees as NTU ARF-RSB‘s representative, contributing to the development and alignment of research initiatives.

Requirements

• Veterinary Medical Degree (DVM or VMD) or PhD in Biomedical sciences. Diplomate status within the American College of Laboratory Animal Medicine (DACLAM) is desirable, but not required.
• At least 15 years’ experience working in an Animal Facility at the managerial and leadership level in managing and directing vivarium operations, including animal husbandry, preventative veterinary care, diagnosis, treatment, and control of disease, animal surgery and postoperative care, euthanasia, and necropsy.
• Documented experience in directing a complex animal resources program and awareness of Biological Agents and Toxins Act requirements in Singapore.
• Must be experienced in managing the operational needs of an animal facility including working with the staff and users.
• Possess knowledge of Singapore regulations, guidelines and policies, and AAALAC accreditation standards pertaining to the care and use of laboratory animals.
• Possess knowledge and experience in workflow between animal facilities of different hygienic standards, import of rodents and re-derivation projects as well as GLP operations and procedures.
• Ability to analyze/evaluate data, make appropriate recommendations and prepare operating/capital budgets.
• Strong supervisory and leadership skills and the ability to motivate others and confidently set the professional and collegial example for others to follow.
• Excellent oral and written communication skills.

Business Analyst cum Delivery Lead

• Possess a degree in Computer Science/Information Technology or related fields.
• At least 8 to 10 years of experience in technology business analysis or software development, with a focus on investment/banking applications.
• Experience overseeing complex IT projects, including system integrations and data migrations.
• Excellent interpersonal and communication skills, with strong ability to manage teams and senior business stakeholders.
• Strong analytical, critical thinking, and problem-solving skills.
• Team player with a growth mindset and the ability to work independently.
• Proven excellence in documenting BRD, FSD, use cases in Gherkin format, visual modelling, and business processes.
• High expertise in ETL processes, SQL, and APIs.
• Experience in data analysis, pattern recognition, and model development.
• Experience in Product Management and Agile Methodology, with a strong delivery focus.
• Good understanding of the investment business domain.
• Knowledge of financial applications, workflows, UI/UX, database design, and software engineering best practices.

Skillsets (Good to have)

NA

Brief Job Description

Responsibilities:

• Develop and support middle-to-back-office capabilities for private market processes, including deal execution, transaction booking (e.g., capital calls, cash distributions, invoices), and valuations.
• Lead discovery sessions with stakeholders to understand business needs, challenges, and opportunities. Facilitate workshops and brainstorming sessions to gather detailed requirements and insights. Translate findings into actionable user stories.
• Lead discussions, analyze and conceptualize IT solutions that meet business needs. Validate solutions with engineering and architecture teams.
• Conduct data analysis to identify patterns and develop models to support business processes.
• Present IT solutions to business and IT stakeholders, explaining how they address business needs, challenges and opportunities.
• Support the project team during execution. Re-engage business SMEs to revise requirements or accept alternative solutions as needed.
• Define test strategy, execute test cases, and provide clarifications during testing phases.
• Prepare training plans and user manuals, conduct user training, and support system adoption.
• Collaborate across Front, Middle, and Back Office, the extended Technology team, and industry partners.
• Lead Agile practices and coordinate scrum ceremonies, including sprint planning, daily stand-ups, retrospectives, and reviews.
• Monitor and report on project progress, risks, and issues to senior management and stakeholders.
• Ensure project delivery remains on track and take corrective actions to address any deviations.

Please only apply if you able to attend an in-person interview.

Schedule: Monday - Friday, 9:00 AM - 5:00 PM

Salary Range: S$1,500 - $3,000 per month

About the Role:

We are seeking a detail-oriented Accounting & Administrative Officer with a growth mindset to join our dynamic team. This hybrid position offers an excellent opportunity for an admin professional to utilize their skills in a flexible work environment.

Key Responsibilities:

1. Provide comprehensive administrative support and coordinate tasks with international counterparts

2. Manage financial tasks, including:

- Invoice preparation and processing

- Payroll administration

- Maintenance of full sets of accounts (general ledger, trial balance, balance sheet, profit & loss statements)

3. Handle system updates, email correspondence, and phone communications

4. Perform data entry and maintain accurate financial records

5. Provide ad hoc translation between English and Mandarin language

Location:

- 50 Tagore Lane, Singapore 787494

- We will move to 79 Anson Rd 079906 in Dec 2024

Qualifications:

- Diploma or higher in a relevant field

- Minimum 1 year of experience in a clerical or office administration role

- Fluency in English and Mandarin language (written and spoken)

- Strong administrative and organizational skills

- Solid understanding of basic accounting and bookkeeping principles

- Experience with QuickBooks is an advantage

- Excellent time management and multitasking abilities

- Proficiency in Microsoft Office suite

- Ability to work effectively in a hybrid environment

- Demonstrated adaptability and enthusiasm for professional development, with a receptive attitude towards constructive input

What We Offer:

- Competitive salary package

- Flexible hybrid work arrangement (office, home, and other locations as needed)

- Opportunities for professional growth and skill development

- Collaborative and supportive team culture

- Tools and support for effective remote work

How to Apply:

If you are passionate about excellence, thrive in a flexible work environment, and are ready to take on a rewarding challenge, we want to hear from you! Please submit your resume, a brief cover letter highlighting your relevant experience and your ability to work effectively in a hybrid setting, and any additional information that makes you stand out as a candidate.

We are an equal opportunity employer and value diversity in our workplace. The purpose of language skills required (if any) is to work with counterparts who do not speak English. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, or disability status.

(A ) JOB SUMMARY

1. Responsible and able to manager all insurance related matters.
2. Coordinate requests for information by insurers, medical concierges prior to admission, inflight and after discharge
3. Establish good working relationship with insurers, medical concierge including medical clinic staff

(B) PRIMARY DUTIES & RESPONSIBILITIES

1. Assist to provide bill estimation to insurers, medical concierge and any other information relating to the issuing of a LOG before patient’s admission.
2. Work with clinic to facilitate insurers issuing a LOG
3. Imperative to have a LOG for all insurance guarantee cases, without which, the bill must be fully paid on discharge and to advise patient to seek reimbursement from their insurers
4. For inflight case, to ensure all documentations provided are in order, ensuring the amount covered is sufficient to cover the amount in the discharge bill otherwise, to trigger an email to the insurer to top up the coverage before discharge.
5. During discharge, work with BO and PSC to ensure that non-covered amount such as companion charges, foreign insurers admin fee, room difference (if any) is collected before patient’s leave the hospital otherwise to ensure some preauthorization is obtained before the patient leave the hospital.
6. Work with PSC and BO staff to manage sending the final bill with interim LOG to the insurer including the discharge summary.
7. To assist insurers/medical concierge on requests for reports, bills, discharge summary, etc to facilitate them to process the bills.
8. Final LOG will be provided by insurers /medical concierge and to forward it to BO AR team to send final bill to them
9. Process patients' refund through cheques and credit cards in a timely manner.
10. Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
11. Check ledger to ensure the accuracy in billing including Letter of Certification.
12. Working hours : Mon to Fri 8:30am to 5pm / Sat or Sun 8:30am to 1pm

(C) SECONDARY DUTIES & RESPONSIBILITIES

1. Assist in redesign of workflows and processes based on best practices
2. Undertake any other duties as assigned by supervisor and/or management.

(D) REQUIREMENTS

1. Minimum GCE O-Level qualification
2. 1-2 years of related working experience, preferably with healthcare or insurance background

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Fraud Ops Analyst - Onsite (Internal Job Title: Fraud Ops Analyst – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Analyze fraud trends, conduct investigative Research into losses, and analyze loss type data to determine fraud patterns
• Performs data validation independently in support of fraud management personnel
• Assist in executing the business strategy by developing and producing Management Information Systems and analyses
• Make recommendations related to fraud prevention and loss control and ensure the quality of the tasks/services provided
• Provides guidance and input to department, cross functional or cross area teams that focus on process improvement efforts or projects
• Monitor, assess, analyze and/or evaluate processes and data, and identify policy gaps and formulate policies
• Interpret data and make recommendations, and basic working knowledge of industry practices and standards
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2 years of experience in a related role
• Consistently demonstrates clear and concise written and verbal communication
• Demonstrated ability to remain unbiased in a diverse working environment
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Securities Services (SS) supports our clients’ business by drawing on the strength of our unmatched global footprint, which provides them with access to local expertise and scalable solutions to support their ambitions

We’re currently looking for a high caliber professional to join our team as Officer, Funds Portfolio Compliance Manager - Hybrid (Internal Job Title: Fund Accounting Intmd Analyst - C11) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life.

In this role, you’re expected to:

The Fund Accounting Intermediate Analyst is an intermediate level position responsible for participating in a variety of fund valuation activities in coordination with the Operations - Transaction Services team. The overall objective of this role is to assist in the calculation of daily and periodic Net Asset Valuations (NAVs) for funds and the distribution of associated unit prices.

Responsibilities:

• Monitor the work activities to ensure timeliness and accuracy of the funds activities in a department, including calculation of NAV and distribution factors
• Process daily work in a timely and accurate manner as well as act as an escalation point for questions and research
• Review associate work and provide signoff for complex transactions or sensitive clients
• Assist in developing training materials and training employees, and act as escalation point for questions and research
• Ensure procedures and controls are followed and the integrity of the data processing environment is maintained
• Support and oversee overall fraud quality control both monetary and non-monetary
• Assist manager in identifying need for and implementing procedural changes, assist in BAU administration of team, and act as backup for manager
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• 2-5 years of relevant experience
• Chartered Accountant /CFA/MBA
• Experience in accounting, finance, or business-related area
• Experience in fund administration, change management, and/or project management
• Demonstrated Subject Matter Expert (SME) knowledge in related area
• Consistently demonstrates clear and concise written and verbal communication
• Bachelor’s degree/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business, and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide. We’re currently looking for a high caliber professional to join our team as Application Support Intermediate Analyst based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

The Apps Support Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• The Apps Support Intmd Analyst provides technical and business support for users of Citi Applcations.
• Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
• Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors
• Participates in disaster recovery testing
• Participate in application releases, from development, testing and deployment into production.
• perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.

As part of Fixed Income Technology, FI Data Service provide:

• Data warehouse based on MSSQL and Hbase for various data storage
• Services based on Solr for index searching
• KAKFA for high-performance data pipelines, streaming analytics, data integration, and mission-critical applications
• ELK for collecting app log information
• ES for indexing and querying
• Data Distribution and Caching infrastructure based on EMS and Gemfire which can handle transactional/time series data
• Data transport infrastructure with the underlying backbone of Tibco RV message bus and Reuters TIBCO RV/RVRD, is used to exchange real time messages between publisher and consumers based on multicasting
• Telemetry for automatic recording and transmission of data from systems in different locations for monitoring and analysis.
• Various business reporting based on QlikView/Tableau

Education:

• Bachelor’s/University degree or equivalent experience

How You’ll Succeed

Be conscientious and consistent in identifying security vulnerabilities and working with the respective engineering teams and stakeholders to provide sound guidance and remediations. Be a team player, and a keen learner.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Job Description

The Patient Service Officer/Billing Officer is to manage daily patients' discharge and preparations of their bills. She will be taught to handle the submissions of Medisave/ Medishield Life claims including those the Private Medical Insurance claims through The MidiClaim system.

Responsibilities:

• Process patients' refunds through cheques and credit cards in a timely manner.
• Ensure timely and accurate billing for submission to relevant authorities for Medisave / Medishield claims
• Check ledger to ensure the accuracy in billing including the Letter of Certification
• Performs daily discharges of patients form wards. Provide itemized detailed bills and private medical insurers as and when requested
• All other ad-hoc duties that are assigned from time to time
• Working hours - Mon to Fri :8:30am to 5pm/ Sat or Sun 8:30am to 1pm

Requirements:

• Min O Level
• Computer knowledge
• Sensitive to numbering

[Order Number: 701551]

Working hour: Mon - Fri, 8:30 - 17:30

Responsibilities

• Contact account holder via outgoing phone calls and email to remind them on their outstanding payments and commit dates for payment – debt chasing tasks.
• Build and maintain relationships with customers by liaising directly with customers on any queries/issues related to billing.
• Monitor and follow up with account holders on payment dates.
• Raise waivers or credit notes for customer dispute cases when necessary
• Maintain accurate and timely records and tracking of all billing cases
• Assist in the preparation of reports and accounts loading.
• Help in sending statements of account, reminder letters and tax invoices to account holders.
• Any other ad hoc administrative duties.

Requirements

• Candidate must have at least 1-2 years of relevant experience

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Lim Lai Xin
EA Personnel Reg. no.: R2197913
EA License no.: 07C5771

This recruitment effort is in collaboration with e2i

What the role involves:

1. Handle ocean import process (communicate with customer, data entry, raise payment voucher, arrange transportation)
2. Arrange payments with Carrier / Co-loader upon receipt of Arrival Notices from Carriers / Co-loaders.
3. Process / input data of incoming shipments in Yunas system.
4. Sending Arrival Notice to customers, and liaise for clearance and delivery instructions
5. Arrange for insurance coverage in required by customers
6. Arrange clearance documents and liaise with transporters for delivery arrangement
7. Follow-up on the arrival of shipment, and delivery process
8. Liaise with customers / carriers / co-loaders if there is any discrepancy to the cargoes upon clearance
9. Raise invoices and dispatch to customer, and follow-up with customers if there is any discrepancy
10. Extract data for simple report (Excel) if required by customers

Required Qualifications, Skills & Experience

1. Minimum O level and above
2. 1 Year of Experience preferably in freight forwarding or shipping.
3. Good communication skill and a team player with positive working attitude

At Citi, we get to connect millions of people across hundreds of cities and countries everyday. And we've been doing it for more than 200 years. We do this through our unparalleled global network.We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Client Onboarding Analyst - Hybrid (InternalJob Title: Client Onboard Analyst – C09) based in Singapore. Being part of our team means that we’ll provide you with the esources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.

In this role, you’re expected to:

• Responsible for administrative support functions such as performing various daily and monthly reports, coordinating with vendors for external mails as well as performing client data updates.
• Responsible for documentation review and system setups. Demonstrates high level of diligence, motivation and organizational skills.
• Establishes and maintains close working relationship with stakeholders and within team to facilitate an open and direct communication of issues, needs and queries such that these may be responded to in an efficient, prompt and professional manner.
• Ensures a strong and robust processing environment with effective controls.
• Maintains a strong culture of risk and controls in the team through various processes and check points. Daily deliverable of routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• Can exercise independence of judgement and autonomy.

As a successful candidate, you’d ideally have the following skills and exposure:

• At least 1 year of experience in Client Onboarding/Client Data Maintenance focusing on Documentation Review and Static Data set-up.
• Demonstrated interpersonal skills, pro-active team player but also able to work independently, with exceptional written and verbal communication skills.
• Fast learner, strong attention to detail, and willingness to go extra mile.
• Proficient in Microsoft Office Applications.
• Consistently demonstrates clear and concise written and verbal communication skills.
• Bachelor’s/University degree or equivalent experience

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

Research Assistant/Intern for Research on Wireless Power Transfer

The hired research assistant/intern will work on the development of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 3-4 months for interns and 1 year (renewable) for research assistants.

Project Description

The project is to investigate the design possibilities of a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Designs of small antennas/radiators for WEH/WPT using commercial EM software
• Facilitate antenna/radiator fabrications and testing
• Data collection and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• Knowledge on microwave engineering, especially antenna theories and transmission line theories
• Research or design experience on WEH/WPT and/or antenna designs
• EM simulation software (e.g., CST)
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good communication skills and interpersonal skills
• A good team player

For the research assistant, a mater degree is preferred.

For interested candidates

Interested candidate please send your CV to Huang Shaoying at [email protected]

About the job

Job Posting: Postdoctoral - Nanofabrication and Nanophotonics

About Us:

Joel Yang's Nanolab at SUTD is at the forefront of nanoscience research, particularly in high-resolution lithography and nanofabrication for optics and nanophotonics.

Role:

We seek motivated individuals to join our diverse team of researchers for a 2 year contract, with continuation based on performance. This position offers opportunities to realize radical new ideas and break new ground in aspects related to nanofabrication process and capability development. Specifically we are looking for experts in electron-beam and two-photon polymerization lithography, preferentially with experience working on devices related to nanophotonics and nano optics.

Responsibilities:

As a Postdoctoral, you will engage in diverse tasks ranging from experimental work in the cleanroom and optical bench, to supervision and mentoring of PhD students and project management.You'll be leading research initiatives, plan experiments, innovate, and publish findings in esteemed conferences and journals. This role requires dedication, perseverance, strong interpersonal skills, effective presentation abilities, problem-solving skills, leadership, and accountability.

Qualifications:

• PhD degree in electrical engineering, mechanical engineering, Physics, Materials Science or related fields.
• Experience with cleanroom equipment such as lithography, thin film deposition and etching.
• Preference for candidates with track record of publishing impactful journal articles
• Organized, driven, and self-motivated with meticulous attention to detail.

Duration:

The initial contract is for 2 years, with the possibility of renewal.

Location: Singapore

Application Procedure:

Interested candidates should submit their CV, cover letter, and contact information of at least one reference (Faculty/Previous Supervisor) to [email protected] with the subject line "Postdoctoral Associate [Nanofabrication] Application".

Research Scientist for Research on Wireless Power Transfer

The hired Research Scientist will work on the research of wireless power transfer (WPT) in the Biomedical EM Lab at Singapore University of Technology and Design (http://people.sutd.edu.sg/~huangshaoying/). The contract is 1 year (renewable) for research assistants.

Project Description

The project is to investigate the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for wireless energy harvesting (WEH)/WPT. This exploration will span both conductive and magnetoelectric (ME) antennas. Our study will consider WIFI, power from base stations, and WPT as potential power sources.

Job Scopes:

• Literature review of the research domain
• Investigations on the electromagnetic mechanisms for a compact, efficient, and wideband antenna/radiator suitable for WEH/WPT
• Designs of small antennas/radiators for WEH/WPT
• Antenna/radiator fabrications and testing
• Paper writing and documentations

Your profile

We are looking for a researcher with the following expertise and skills,

• A PhD in electrical engineering, physics, or related field
• Knowledge on EM theories microwave engineering, especially antenna theories and transmission line theories
• A background on EM modeling and simulation software (e.g., CST)
• Research or design experience on WEH/WPT and/or antenna designs
• Testing and characterization of RF/microwave devices or components
• Python/Matlab coding
• Good track record of the capacity to drive first author publications
• Good communication skills and interpersonal skills
• A good team player

For interested candidates

Interested candidate please send your CV to Huang Shaoying at [email protected]

Highlights:

For our Food & Beverage (F&B) company named as Hong Kong Cha Kee Pte Ltd, looking for a person for the position of CEO who encompasses a broad range of responsibilities that drive the overall direction and success of the business.

Here are key roles and responsibilities:

1. Strategic Leadership

Vision and Mission: Define and communicate the company's vision, mission, and strategic goals.

Long-term Strategy: Develop and implement long-term strategies for growth, expansion, and sustainability.

Market Positioning: Ensure the company is well-positioned in the market and adapts to industry trends.

2. Financial Oversight

Profitability: Monitor financial performance, ensuring profitability and cost-efficiency.

Budgeting: Oversee the development and management of the company's budget.

Investment Decisions: Make strategic investment decisions that align with the company's goals.

3. Operations Management

Supply Chain and Production: Ensure efficient operations, including sourcing, production, and distribution of food and beverage products.

Quality Control: Maintain high standards of quality and safety in all aspects of production and service.

Technology Integration: Leverage technology to optimize operations, including inventory management and customer service.

4. Brand and Marketing Management

Brand Development: Build and maintain a strong brand identity and reputation.

Marketing Strategies: Develop and oversee marketing and advertising strategies to increase brand visibility and customer engagement.

Customer Experience: Focus on enhancing the customer experience, both online and offline.

5. Human Resources Leadership

Team Building: Recruit, develop, and retain top talent across the organization.

Company Culture: Foster a positive and inclusive company culture that aligns with the company’s values.

Employee Engagement: Implement policies that promote employee satisfaction, productivity, and well-being.

6. Stakeholder Management

Investor Relations: Communicate with shareholders, investors, and the board of directors regarding the company’s performance and strategic direction.

Partnerships: Build and maintain relationships with key partners, suppliers, and vendors.

Community Engagement: Engage with the community and ensure corporate social responsibility initiatives are aligned with the company’s values.

7. Risk Management

Regulatory Compliance: Ensure the company complies with all relevant laws and regulations, particularly those related to food safety, labor, and environmental standards.

Crisis Management: Develop contingency plans and respond to crises, such as food safety issues or supply chain disruptions.

Sustainability: Implement sustainable practices that minimize environmental impact and ensure long-term viability.

8. Innovation and Growth

Product Development: Oversee the development of new products that meet market demand and enhance the company’s competitive edge.

Expansion: Identify and pursue opportunities for expansion, whether through new locations, franchises, or entering new markets.

Digital Transformation: Drive digital initiatives, such as e-commerce platforms, delivery services, and data analytics, to stay competitive.

9. Ethics and Integrity

Ethical Leadership: Lead with integrity and ensure that the company upholds ethical standards in all aspects of business.

Transparency: Maintain transparency with employees, customers, and stakeholders, particularly in decision-making processes.

10. Visionary Leadership

Industry Trends: Stay ahead of industry trends and ensure the company is prepared for future challenges and opportunities.

Innovation: Encourage innovation and creativity within the company, fostering a culture of continuous improvement.

KEY RESPONSIBILITIES

• Issues delivery orders, invoices, debit/credit memos, job orders, consignment notes, etc
• Manage basic accounting entries
• Process and coordinate deliveries to our retailers and customers
• Attend to customers’ requests and provide good after-sales support.
• Attend to customers’ enquiries from both online and offline sales channels.
• Submit invoices by electronic data interchange.
• Process and disseminate daily & weekly reports.
• Data management and filing.
• Liaise with our 3rd party service providers to provide delivery and installation services.

KEY REQUIREMENTS

• Min GCE 'N/O' level, preferably with 2 years of relevant experience in a call centre environment
• Meticulous and result-driven
• Pleasant personality with good interpersonal and communication skills
• Ability to work under pressure and multi-tasking in a fast-paced environment
• A team player with a positive service mind-set
• Proficient in Business Central will be an advantage
• Proficient in MS Office applications