About the Role:

The Solution Sales Executive will drive the market success of ServiceNow’s App Engine and Automation Engine products, which are central to our market-leading Service Management platform. This platform not only offers a single source of truth but also enables enterprise processes to operate with uniform information, facilitating seamless integration across various functions.

What You Will Do:

As a Solution Sales Exec, you will:

• Cover Asia – HK and SEA
• Develop and support territory strategies and planning to enhance vertical knowledge, improve account use case targeting, and refine execution approaches.
• Leverage your expertise in low-code development to help customers transition from manual, outdated processes to modern, digital workflows.
• Engage actively with customers to illustrate the value of digital transformation, aiding in the development of strategic roadmaps by collaborating with the broader account team and partners.
• Interlock with Solution Consultants (SC) & Specialist SCs to align on Capability Roadmaps, gathering and incorporating feedback to ensure agreement across teams.
• Coach Account teams on identifying opportunities within specialty solution areas and assist in managing the sales cycle.
• Tailor your time and efforts to meet the specific needs of the territory and account teams while celebrating collective successes.
• Promote and champion diversity and inclusion, contributing to an open and inclusive work environment.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Lead, plan, and execute IT projects within the hotel, ensuring alignment with business goals.
• Oversee the implementation of new technology systems, upgrades, and integrations.
• Collaborate with various departments to identify technology needs and streamline operations.
• Manage project timelines, budgets, and resources effectively.
• Conduct risk assessments and develop mitigation strategies for IT projects.
• Supervise day-to-day operations, ensuring smooth functioning across various departments.
• Develop and implement operational policies and procedures to optimize efficiency.
• Coordinate with department heads to maintain quality standards and guest satisfaction.
• Oversee inventory management, vendor relations, and cost control measures.
• Analyze operational data to identify areas for improvement and implement solutions.
• Provide leadership and guidance to the IT and operations teams.
• Recruit, train, and mentor staff to maintain high performance and morale.
• Foster a collaborative and innovative work environment to achieve organizational goals.
• Delegate tasks and responsibilities effectively while providing support and feedback.
• Liaise with external vendors, contractors, and service providers to ensure smooth operations.
• Communicate IT updates, changes, and strategies effectively across the organization.
• Collaborate with senior management to align IT and operational strategies with overall business objectives.

The Sales Strategy Intern will be supporting the APAC Sales Strategy team across Singapore and Sydney. This position will play an active role in analyzing market dynamics across Asia as well as contributing to the execution of commercial deals by providing analytical support (e.g. benchmarking, performance analysis).

Your responsibilities may span the following areas:

• Monitor and conduct research on the competitive landscape and market trends, particularly in the new media and digital space.
• Perform quantitative and qualitative analysis of market intelligence and visualise data into key succinct points.
• Work closely with Sales teams to prepare drafts financials, benchmarks and performance analysis for commercial deals.
• Prepare overviews / business update presentations for Management.
• Work in cross-functional teams across various departments on other strategic initiatives.

Service Management

• Oversee, report, and ensure the SLAs/KPIs of the systems under the System Family are met.
• Collaborate directly with clients (stakeholders, Operations Managers, and/or Contractors) for project delivery and maintenance support.
• Regularly update the client on operational concerns, compliance matters, and propose solutions.
• Provide monthly reports on system health, status, risk status, and the status of Change Requests/Service Requests and System Problems.
• Participate in management meetings such as CCC, Operations, Service Review, Audit, and Management Meeting.
• Review reports from Operations & Support (O&S) project teams within the System Family.
• Support O&S Project teams during Audit, Disaster Recovery/Business Continuity Planning, Backup & Recovery exercises.
• Propose initiatives for continuous improvement with recommendations to enhance IT governance & compliance and improve work quality and processes.
• Prepare an annual Management plan and submit it to the Client.

IT Configuration Management

• Regularly review IT asset inventory records maintained and updated by the Client-appointed Asset Officer.
• Oversee and review Obsolescence at the System Family Level, and notify the client in advance of potential obsolescence.
• Prepare and submit reports to the Client.

Incident Management

• Lead investigations and ensure incidents are resolved within the stipulated SLA time.
• Conduct root cause analysis for recurrent incidents and recommend improvement solutions to the Client.
• Ensure proper sign-off/endorsement by the client for incident resolution/closure and associated archival/repository.

IT Security Management

• Schedule security scans for identified systems according to policies, and verify all vulnerability rectifications are satisfactorily performed.
• Conduct weekly Security Reviews on System Access and administration patterns, and report any unusual or suspicious activities to the SMO Head Office.
• Track, mitigate, and deploy patch security vulnerabilities according to the stipulated timeline. Maintain oversight and submit monthly reports.
• Ensure applications/software/systems are updated with the latest virus/security patches.
• Escalate and/or seek Client’s acceptance and approval of assessed risks.

IT Security Compliance & QA Management

• Ensure the Systems’ compliance status adheres to applicable standards, policies, directives, and guidelines.
• Declare, review, and report compliance status to the SMO head office annually.
• During audit exercises, collaborate with stakeholders to provide responses and evidences to auditors or compliance-related declarations.
• Provide a Rectification Plan for any gaps found.
• Seek waivers on compliance when justifiable.
• Ensure all applicable standards, policies, directives, guidelines, deliverables, and quality assurance records are filed and kept up-to-date for audit and review purposes.
• Collaborate with the Client on system enhancements required for policy changes and audit requirements.
• Facilitate the resolution of issues and escalate to senior management as needed.
• Manage multiple projects under tight delivery timelines and limited budgets.
• Communicate effectively, both verbally and in writing in English.
• Conduct project planning activities and manage the execution of large-scale, high-risk, or strategic projects according to plan (Opportunity Management, Initiating to Closing).
• Evaluate complex situations accurately and identify viable solutions that create successful outcomes for the customer.
• Manage relationships with project stakeholders, including internal and external clients, keeping stakeholders informed of progress and issues to manage expectations on all project requirements and deliverables.
• Manage and communicate a clear vision of the project’s objectives, and motivate the project team to achieve them.
• Collaborate with Stakeholders to evaluate Cloud Solution Requirements and provide guidance on solution/technical architecture.
• Analyze risk, establish contingency plans, and identify trigger events and responsibilities for initiating mitigating action.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.​
​

Key Responsibilities:​

• Analyze and follow up store’s KPIs​
• Deliver great customer experience​
• Maximize conversion & customer service​
• Ensure store meets H&M standards​
• The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Leading a team of engineers (Systems, Network, Database, Security, EUC, Devops) to fulfill the following duties:

• Ensure of Service Request are implemented according to SLAs and of good quality.
• Ensure Change Management best practices are performed.
• Ensure that Incident SLAs are adhere to and that critical Incidents do not recur with proper Problem Management best practices.
• Ensure projects are implemented on a timely basis.
• Provide support for Audits and ensure findings are remediated within timelines.
• Ensure VAPT are conducted on a yearly basis and ensure findings are remediated within timelines.
• Maintain the Disaster Recovery (DR) environment and ensure that DR exercises are conducted on a yearly basis and post-DR exercise learnings are implemented.
• Implement and maintain backup best practices.
• Maintain, implement, and enforce security best practices. Maintain security tools.
• Ensure patching are performed for related hardware and software components on a regular basis.
• Manage Tech Obsolescence and plan for technology refresh on a timely basis.
• Maintain and review document (e.g network diagram, server diagram, etc) on a regular basis.
• Management of datacentre assets as well as assets on the public cloud
• Perform regular periodic reviews .
• Ensure policies and procedures are enforced and updated.
• Ensure support contracts are renewed on a timely basis including SSLs and Domain Renewals.
• Ensure that certifications are maintained and renewed successfully eg (ISO27001, Cyber Trust Mark, etc).

Requirements:

• Minimum Diploma in Computer Studies or Computer Engineering.
• Minimum 10 years of IT related experience in infrastructure and operations within which at least more than 5 years of leading a team.
• Strong familiarity with systems, network, database, security and EUC domains.
• Understanding of Devops functions.
• Working knowledge of cloud services. Knowledge on GCP and OCI will be an additional advantage.
• ITIL certification is a must. Other related certifications good to have.
• Experience in GCP and Hybrid (On-premises & Cloud) architectural environment.
• Proven knowledge of cybersecurity, infrastructure and cloud designs .
• Have good experience and proven track records in project management, stakeholder management and vendor management.
• Strong leadership, people management skills, excellent communication, interpersonal and presentation skills.
• Good verbal and written communication skills in English.

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Media Manager (Singapore)

Fixed term contract

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing media projects and campaigns across key performance and direct response programmes. 

The person will be the day-to-day consultant on media strategy for the programs mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals.

Role: 

• Drive media strategy for marketing initiatives across multiple markets APAC, with a focus on SEM, display & potentially app advertising within the gaming industry.
• Be the primary POC on media for these programs & work closely with cross-functional
• stakeholders (marketing team and media partners) to ideate, design, and launch media tests and optimisation strategies
• Manage our past campaign data sets and test learnings around channels, targeting/audience, and creative performance to gather insights to optimise the program
• Identify new growth opportunities in performance media via new channels or beta-testing new targeting capabilities or ad formats.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• Min 5 years of experience in digital media marketing 
• Good working knowledge of key performance media channels/formats across Google, Microsoft, key social platforms etc
• Experience with media planning and identifying testing and optimisations opportunities
• Strong communication skills to manage communication cross-functionally with marketing teams and media agencies.
• Data-driven. Reads and understands the data to make metrics-driven decisions.
• Stays current on evolving media trends, technology, and competitive landscape to bring opportunities to life.
• Experience managing media in other markets like Japan and Korea is advantageous. 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

This is an on-site Singapore-based individual contribution role that will focus on client delight and growing the SOW based Digital IT Services and technology talent management services businesses of Sciente International in Singapore.

• Take ownership and implement the agreed-upon strategy and account plan to boost services revenue, in line with the business potential of the targeted accounts.
• Client Engagement & Development: Develop and maintain strong relationships with clients to understand their IT projects, technology recruitment and tech talent management requirements, challenges/needs, company culture, and strategic objectives.
• Collaborate with client managers to clarify their requirements and make sure a common understanding.
• Adopt a consultative approach to act as advisors for our clients to formulate the right value-added services offering.
• For SOW based services, work with internal talent acquisition team and do assessments to evaluate candidates’ skills, experience, and cultural fit for specific roles/scope of work.
• Present SOW with qualified professionals to clients, providing detailed summaries and recommendations to facilitate the decision-making process.
• Facilitate the interview process for potential tech professionals, ensuring delightful engagements.
• Service Agreements/Scope of Work/Terms of Business and Offer Negotiation: Serve as a liaison during the SOW/offer negotiation process, facilitating discussions and reaching mutually beneficial agreements.
• Build the relationship with client managers across the levels, develop client accounts and grow the portfolio of IT professional services within the client accounts.
• Market Research: Stay abreast of industry trends, market conditions, technology providers, and competitor activities to inform strategies and provide valuable insights to clients and Sciente.
• Adhere diligently to Sciente's internal processes and submit weekly reports in a timely manner.

Qualifications and Experience:

• 5 years of total relevant experience in IT services & solutions / talent management / IT staff augmentation services within Singapore.
• Minimum 3 years of local work experience in client services/large client account management are very much required.
• A graduate degree or diploma in IT, Computer Science, a related field, or any business/HR/engineering discipline is a prerequisite.
• Essential qualifications include outstanding communication and interpersonal skills, along with a results-oriented mindset.
• Proficiency in engaging with client managers, adopting a consultative approach to understand their project requirements.
• Meticulous attention to detail and a commitment to continuous learning are mandatory for our organizational culture and the demands of the markets we serve.
• Capability to work towards meeting revenue performance goals for the named client accounts.
• A fervor for delivering quality results, coupled with discipline, focus, perseverance, and resourcefulness, is highly valued.

More qualified professionals shall be considered for senior level leadership roles.

Should you be interested in this career opportunity, please send in your updated resume to [email protected] at the earliest.

When you apply, you voluntarily consent to the disclosure, collection and use of your personal data for employment/recruitment and related purposes in accordance with the SCIENTE Group Privacy Policy, a copy of which is published at SCIENTE’s website (https://www.sciente.com/privacy-policy).

Confidentiality is assured, and only shortlisted candidates will be notified for interviews.

EA License: 07C5639

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for experienced Senior Manager, IT Procurement to join us! This role will start off with a 3 year contract (subjected to renewal) and there is hybrid working arrangement. The benefits and entitlements are the same as our permanent employees.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 12 years of relevant work experience in the ICT Industry and/or Government procurement
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial
• Participated in full software or product development cycles
• Proven experience in IT business analysis
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills 
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken
• Senior position is available, depending on years of experience.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

ServiceNow is looking for a Senior Manager of Digital Sales team, responsible for managing a team of Digital Sales Representative who manage opportunity identification and creation for our field sales organization. The Sr. Manager enables team performance by supporting and managing the team to achieve monthly, quarterly and annual goals.

What you get to do in this role:

• Provide leadership to your team. Manage new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use
• Manage quota achievement on a monthly, quarterly basis and annual basis.
• Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals
• Prepare reports for AVP, APAC Digital Sales
• Ensure that territories are assigned in CRM system Ensure accurate and  reporting of metric with territories assigned in the CRM system
• Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any under performance
• Provide input to senior leadership in the development and administration of incentive compensation programs.
• Maintain current knowledge on ServiceNow's offerings
• Keep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies
• Travel for training or meetings may occasionally be required

We are looking for engaging, curious, collaborative, results-driven and customer-obsessed Sales Development Representative’s (SDR) to join the village. At Dynatrace our SDR’s are a critical part of our go-to-market team and as our first interaction point with future customers, they collaborate closely with marketing and our Account Executives to inform and identify and qualify opportunity across our key account.

You will be a self-starter who can work autonomously, are tech savvy, curious, motivated to learn and work with others, and have a strong passion to over-achieve. Please note that this role would be on a hybrid work model.

• Build revenue pipeline by setting introductory meetings with target influencers and key decision makers
• Conduct proactive research on accounts using Google, LinkedIn, Lusha and other tools you will be provided.
• Profile assigned accounts by developing an understanding of the accounts’ business and technology challenges, opportunities, drivers, and market positioning.
• Drive outbound ‘named account’ prospecting to generate new logo business opportunities, call into senior IT management and liaise with C-Level and senior IT management contacts.
• Educate prospective customers on the value of Dynatrace enterprise solutions and qualify opportunities with business potential.
• Support prospect and community awareness and education of Dynatrace solutions and trends across social media channels.
• Follow up on inbound enquiries and leads generated through our APAC marketing campaigns and provide feedback to marketing on the quality of these leads and prospects.
• Perform analysis on CRM (Salesforce) to track activities, attend weekly territory forecast meetings and update team on progress of identified activities.
• Meet and exceed your defined target of qualified opportunities per quarter.

Your mission is to help the millions of Wise customers in APAC throughout the entire customer lifecycle. The focus will be on Australia, Japan, Malaysia, New Zealand and Singapore. 

Working with software engineering teams in Singapore, you will look after: 

1. Increasing payment processing automation rates,
2. Maximising funnel conversion rates for APAC customers, and 
3. Ensuring the product is compliant with regulatory obligations

Projects the team will be focusing on include: 

1. Launching the ability for Australian customers to earn a return on the hundreds of millions of dollars they hold with Wise
2. Making it easier for business customers in Singapore to get verified while staying compliant
3. Building an API integration with a bank in Japan to make payments faster, cheaper and to build redundancy in our infrastructure

Apart from other APAC PMs and engineers, key stakeholders include:

1. Global product-engineering teams:
   1. Teams based in Europe build the core Wise experience that the APAC team builds on top of. If you need changes made in the core product, it will be your job to paint a clear picture of your vision and the associated impact, and to guide the global teams to realise that vision.
2. Commercial-focussed teams that:
   1. Own vendor (e.g. banking partner, verification provider) relationships
   2. Sell the Wise product to banks and other large businesses
3. Regulatory and financial crime compliance-focused colleagues
4. Operations colleagues in payments processing, verification, customer support and financial crime operations

This role will give you the opportunity to:

• Forge your own path to impact. You’ll work with your team to create a vision of your own and execute on that with vigour.

• Be on the forefront of technical and consumer change. Wise aims to make moving money as cheap as sending an email. By building a well-oiled money moving machine we are able to build a fast, cheap and convenient product for our customers and keep the finance industry on their toes.

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Job Descriptions:

As a Management Trainee, you will assist and report directly to the Managing Director. You will be trained in the full suite of business operations

• Receives training and perform duties in various departments such as Sales, Procurement, Project, Operations etc.
• Learn from management to acquire information on methods, procedures, and standards required for performance of departmental duties
• Sets performance goals and objectives with management
• Consistently monitor individual performance and progression with management
• Provide support as needed in various departments

Job Requirements:

• Fresh graduates are welcome to apply as no experience is required
• Team player and able to work independently
• Outspoken with excellent communication & interpersonal skills

Self-motivated, confident and positive individual

Job Descriptions:

• Monthly, quarterly and yearly closing operations
• Preparation of financial statements, registration with ACRA
• Cost accounting performance analysis management
• Support of semi-annual physical inventory count
• Prospect plan creation, comparative analysis management
• Tax filing matters including income tax and GST
• Transfer pricing support
• Responding to accounting audits and tax audits
• Cash flow management (actual/planned)
• Ensure proper approval of payments, staff expenses claims and journal entries, etc.
• Support and supervision of team members, and operation of departments
• Design an accounting system of company
• Supervision of the accounting function of the ERP system(D365BC)

Job Requirements:

• Degree in Accountancy/ACCA or Finance
• At least 10 years of experience in accounting and finance operations, and preferably with experience in ERP system (D365BC) and manufacturing costing
• Strong communication skills with the ability to engage stakeholders at all levels
• Able to roll up sleeves and dive into details with commitment to meet target and objectives
• Familiarity with Japanese corporate standards and practices is a bonus

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to Senior Brand Manager / Business Manager, this role will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the General Manager, this role will oversee, orchestrate and execute the brand’s CRM, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

You will be fully responsible for driving all marketing planning and all communications, activations of the brand within Singapore. To succeed in this role, the candidate is a strong marketing professional with a clear understanding of consumer marketing in the channel, and the communications and media landscape across Singapore, with a high sensitivity to beauty. The ideal candidate also has retail/commercial experience, and has past experience managing a full brand P&L. A strong knowledge of CRM strategy and analytics will be an added advantage.

The ideal candidate is entrepreneurial & independent, possesses the ability to think strategically and analytically, and is personable.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation
• Deepen channel customer development through CRM program activation

Product Management

• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all program for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L

Customer Relationship Marketing (CRM)

• Defines the Brand’s local CRM campaign priorities
• Builds CRM campaign calendar
• Ensures that customer segmentation remain up to date and relevant for each campaign
• Develops relevant and engaging brand communications behind the right product mix
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing program. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings

• More than 2 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Experience in luxury beauty or consumer brand will be advantageous.
• Good business insights to the industry and strong business acumen.

• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.
• Excellent communication and presentation skills.
• Proven track sales record in a target driven environment.
• Strong people management experience with the ability to motivate, inspire, coach and develop people.
• Meticulous with a strong analytical mind.
• Creatively driven to think out of the box.
• Strong ability to multi-task; strong project management skills with good time management ability.
• Have a keen interest, a good eye and passion for beauty.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

As the Manager of Software Implementation & Vessel Performance, your pivotal role within the technical department revolves around ensuring the successful implementation of new Ship Management Software across all ships and shore offices. Your primary responsibility lies in providing comprehensive training to all company employees, including both shore and ship staff, enabling them to proficiently utilize the various modules and functions of the Ship Management Software.

Furthermore, you will actively work to decrease overall energy consumption on board vessels through a range of measures. These measures encompass monitoring the hull condition, conducting regular follow-ups with vessels to optimize fuel consumption of various machineries on board. Additionally, you will actively engage with various class and flags for the submission of crucial data, such as IMO DCS, EU MRV, etc., in compliance with relevant regulations. Monitoring EEXI and CII compliance will also fall under your purview to ensure adherence to the required standards.

There are two main areas you will be responsible for:

Training and Implementation of Ship Management software:

• Ensuring data (i.e.spares, jobs, class, inventory, location and machinery planned maintenance system (MPMS certification) are accurately built, mapped and maintained in the PMS module.
• Monitoring and review job frequencies, overdue jobs and defects jobs on a routine basis.
• Managing the entire lifecycle of software for various modules including initial setup, activities and forms creation and modification, workflow changes and resolve queries from the Marine & Technical Team.
• Providing regular training to ship staff on ERP at company office for new joining staff / remotely through online meetings / by going on company managed vessels.
• Supporting and monitor any issues arising from the vessels by taking remote of vessel computers.
• Making sure that the software is utilised to full extent by the vessels.
• Regular communication with external vendor to resolve the issues and successful implementation of various modules.
• Preparing monthly reports and analytics for internal stakeholders’ review.
• Be the key driver for auditing our vessels’ process and compliance.
• Carrying out various analysis from the data captured through the software to ensure and improve efficiency and increase productivity.

Support the Vessel Performance & Energy Management/ Optimization activities:

• Monitoring fleet for energy efficiency or optimization and comply with the Emission regulatory directives.
• Data collection, verification, submission of IMO DCS, EU MRV and other declarations to flag and port states.
• By doing data quality checks on daily noon reports.
• Analysing Power vs speed trends to identify Hull fouling. Advising technical/ operations department for Hull cleaning for the vessel if Hull is expected to be fouled.
• Keep abreast of any regulations, technology or other developments in relation to energy efficiency by interacting with shipping industry parties
• Must be abIe to implement company objectives of fuel efficiency, vessel performance monitoring, CO2 reduction, monetize.
• Monitoring and analyse performance data of the vessels.
• Do feasibility studies on improving the energy conservation on board vessels such as use of alternate fuels, using energy efficiency devices etc.
• Providing regular training to ship staff on best practices of energy conservation on board the vessels.
• Preparing & send out monthly / quarterly / half yearly & annual fleet performance reports & comparisons to management & commercial

ServiceNow is looking for a high achieving Inbound Sales Development Representative (SDR) to join our expanding Global Sales Development team. You will play a role in qualifying leads, profiling prospects and customers and giving feedback on which campaigns generate the best leads. Working in collaboration with Outbound Sales Development Reps and Field Sales professionals, your primary goal is to identify and qualify opportunities for the team you support.

What you get to do in this role:

The Inbound Sales Development Representative builds sales pipeline while achieving monthly, quarterly and annual goals.

• Follow up on Marketing-generated leads to qualify them for potential Sales opportunities
• Manage all inbound leads to Sales acceptance
• Work with Marketing in completing multiple demand generation campaigns
• Invite and bring attendance to company events and regional trade shows
• Understand how ServiceNow solutions address customer pain points
• Research target accounts for prospecting activities, building prospecting contact lists and company/account mappings
• Maintain contact information within the CRM, providing the account team with information to ensure opportunities are understood and next steps are identified
• Use our technology to manage marketing leads

Company DescriptionTechnoally is a young and energetic company based in Singapore, specializing in cloud strategy and managed services for customers. With over 30 years of collective experience, our team focuses on consultative selling to provide value-added services for the products and solutions we resell. Our vision is to be an industry pioneer by offering the latest hardware, software, and networking products on the cloud, eliminating the need for customers to invest in expensive IT infrastructure.

Role DescriptionThis is a full-time Inside Sales Specialist role at Technoally. As an Inside Sales Specialist, your day-to-day tasks will include lead generation, customer satisfaction, and effective communication with clients. While this role is primarily located in Singapore, we offer flexibility for some remote work.

• Calling existing and prospecting new customers for subscription renewals and new IT opportunities
• Admin duties in creating Quotes, PO, DO and liaising with customers and vendors for deliveries, engineer assignment
• To improve monthly sales with marketing initiatives like EDM, social media etc

QualificationsInside Sales and Lead Generation skills
Customer Satisfaction and Communication skills
Customer Service experience
Excellent verbal and written communication skills
Ability to work independently and remotely
Experience in the IT industry is a plus
Diploma/ Degree in Business or related field is preferred or equivalent experience in IT

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Affiliate Marketing Manager

Fixed Term Contract - 12 Months

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our clients in the FinTech industry.

We seek a highly motivated and results-oriented Affiliate Marketing Manager to manage and optimise the affiliate program. In this role, you will drive customer acquisition and revenue growth by building and nurturing relationships with affiliate partners. Your expertise in performance marketing and data analysis will be instrumental in maximising the effectiveness of affiliate channels.

Role:

• Oversee day-to-day operations of the affiliate program, including partner onboarding, contract negotiation, performance tracking, reporting, and timely payments.
• Proactively identify, recruit, and engage new affiliate partners across all markets, focusing on finding partners who align with our target audience and brand values.
• Collaborate with agency partners to analyse program data, identify optimisation opportunities, and implement strategies to improve conversion, click-through, and overall ROl.
• Partner with marketing and commercial teams to ensure affiliate offers and content are tailored to resonate with local markets, taking into account cultural nuances and language preferences.
• Cultivate solid and productive relationships with affiliate partners, providing them the support and resources needed to promote products and services effectively.
• Prepare regular performance reports that track key metrics such as partner performance, program ROl, and customer acquisition costs. Use data-driven insights to inform strategic decision-making.

You:

• BA/BS degree or equivalent experience
• Proven track record of 5+ years in performance marketing, with a strong preference for experience in affiliate marketing.
• Excellent analytical skills and familiarity with digital marketing tools like Google Analytics. Proficiency in using data to measure campaign effectiveness, identify trends, and make data-driven decisions.

• Prior experience in B2B or fintech marketing is a plus. A strong understanding of the financial services landscape and the specific challenges businesses face in managing cross-border payments is highly desirable.
• Outstanding verbal and written communication skills, with the ability to effectively articulate complex concepts and build rapport with diverse stakeholders.
• Must be comfortable working independently and collaborate with globally distributed teams.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong attention to detail and organisational skills.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Responsible for leading the operations team within the APAC region, defining a range of solutions and services to enable internal customers to be as productive as possible whilst providing an intuitive, efficient, and consistent user experience.

Job Descriptions

• Manage all Digital Workplace, Infrastructure and Operations across the region, including budgeting, integration processes (such as Incident and Problem Management, service requests, change enablement) in partnership with service providers and delivery teams
• Escalation points for Infrastructure & Operations related issues and queries in APAC region
• Support defining, and developing schedules, activities, estimating resources and activity for team projects
• Assist in the transformation of Digital Workplace, Infrastructure and Operations into a lean, automated industrial service delivery model
• Oversee and manage the quality of delivery of external service providers to ensure that objectives and service levels are met, and internal regulations are complied with.
• Technologies responsible for supporting, maintaining connectivity, Servers and storage and cloud services (Active Directory, Azure, VMware, Backups etc)
• Planning and managing the IT infrastructure and in alignment with the global IT strategy and standards.
• Support defining and developing schedules, activities, estimating resources and activity for team projects

Job Requirements

• A relevant qualification with at least 8 years of related experience
• Experience in managing a team in overseeing delivering services to end-users/internal customers, with a strong focus on operational analytics, end-user experience monitoring
• Experience in budget management, vendor management, and managing competing priorities
• Demonstrates proficiency in optimizing and monitoring connectivity and infrastructure, emphasizing cost-effectiveness and user satisfaction
• Effective communicator with stakeholders at all organizational levels, adept at simplifying technical issues and leveraging digital workplace technologies to enhance productivity
• Familiarity with Windows system administration, Active Directory, Windows Server 201x, and Microsoft Cloud platform with emphasis on Azure, ideally within a global organizational context

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience
• Serve as the main point of contact for customer queries/problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineering design drawings and align within project scope
• Work with planners and PM’s and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally
• Monitor and report on supplier and forwarder performance to agreed SLO’s,  risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and or damages and provide root cause analysis
• Support RFI/RFQ processes and benchmarking
• Manage regional and  local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and  apply new knowledge to improve processes

Your Role

We are looking for a highly experienced commercial sales head to join our JAPAC Go-To-Market Shared Services team. As a leader, you will play a key role in shaping up our new Commercial RTM/GTM initiative focused on partner engagement in the JAPAC region. Your work will help us identify trends and spearhead new initiatives to accelerate our commercial segment revenue booking growth across each sub-regions.

Your Impact

• Develop and implement commercial strategies to achieve revenue growth targets and enhance profitability.

• Lead the sales and marketing teams to develop and execute successful sales and marketing campaigns.

• Manage a team of Inside Sales Representatives with the prime responsibility to tap into whitespace through inbound and outbound call campaigns.

• Develop strong relationships with key partners to drive business growth and foster increased customer loyalty.

• Conduct market research and analysis to identify trends and opportunities, as well as track competitor activity to develop effective strategies to stay ahead of the competition.

• Ensure compliance with relevant laws and regulations pertaining to commercial activities, including customer data privacy regulations.

• Develop and manage budgets and financial performance metrics to ensure that commercial activities are aligned with the overall business strategy.

• Develop and manage commercial offerings and/or bundles tailored to markets, including pricing, terms, and conditions.

• Identify and assess new business opportunities to diversify the company's revenue streams and improve its market position

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Brief Description & Role

Addvalue is a leading satellite-based communication solutions company that provides state-of-the-art communication terminals for use in space, in the air, at sea and on the ground. The company also offers extensive engineering and integration services to its customers including leading organizations in commercial, defence and space industries.

Addvalue is extending its talent pool to include individuals who can work closely with our business and engineering members to provide technical support and commissioning services for the sophisticated embedded RFSoC hardware products.

Responsibilities

• Develop sale leads, work with partners and manage product sales on a global basis.
• Develop marketing collaterals or technical support documents to facilitate sales and customer support.
• Manage accounts and provide pre-sales and after-sale support in turn of product familiarization, training and commissioning.
• Contribute to internal product strategic process with the aim to ensure continual market relevance and new development programs.

Requirements

· At least a Degree in Electronics Engineering, preferably in wireless communications, RF electronics, with proven working experience in RF/hardware electronic embedded system design and development.

Skills, Experiences & Knowledge

• Confident and familiar with customer engagement.
• Able to apply critical thinking in tackling challenges and solving problems with a strong sense of ownership.
• Able to articulate ideas/concepts effectively. Fluency in English as a working language with effective written and spoken communication skills, social and interpersonal skills.
• Experienced in project management methodologies will be desirable.