Location : Outram

Position : Manager - Communications and Engagement strategies

Contract period : Feb 24 – 31 Jul 24

Working hours :

Mondays to Thursdays: 8.30am to 6pm

Fridays: 8.30am to 5.30pm

With an hour lunch break

Manager $3,800.00 - (Degree with at least 2 years of work experience) or (Diploma with at least 6 years of work experience)

You will contribute to the development and execution of Communications and Engagement strategies for the Ministry of Health (MOH), to:

i. Proactively shape public perception of Singapore’s healthcare system;

ii. Engage stakeholders on healthcare policies; and

iii. More effectively champion better health, better care, and better life for Singaporeans.

In this role, you will support the team in online sentiment analysis and reporting across digital platforms. You will monitor and assess traction and public reactions towards key news, help generate data and prepare weekly reports. You will also be involved in research and data analytics projects, including drawing up survey questionnaires and discussion guides, analysing findings, and presenting reports. Part of the work also involves leveraging information to better formulate communications strategies and shape messaging for important initiatives. You will also support the team in project management work, such as facilitating meetings, liaising with colleagues and partners, taking notes, and any other necessary follow-up.

Requirements

• University degree, preferably in a related field such as Mass Communications, Public Health, Arts and Social Sciences

• Relevant work experience in communications, research or healthcare will be an advantage

• Proficient in written and spoken

• Good critical thinking and project management skills

• Is resourceful and a team player

• Familiar with social media, and comfortable with collaborative online work tools and apps such as Zoom and Microsoft Teams

Duties and Responsibilities: -

• Develop and maintain Key Account knowledge (e.g Strategy, general needs, market)
• Set and execute regional strategies and targets for growth with P&L accountability to achieve defined key account sales, volume and gross profit targets
• Investigate for further / new opportunities and potentials for key accounts in line with company’s directives and levers (e.g. cross selling)
• Coordinate developments of key accounts in APAC with cross countries Account Managers
• Work in close association with Global Key Account Managers from other Brenntag regions to identify and implement customer focused initiatives that expand Brenntag product offerings, strengthen loyalty, increase satisfaction and differentiate Brenntag as the distributor partner of choice.
• Building strong customer relationships and delivering customer-centric solutions by working closely with principal contacts at all levels of the customer organization.
• Manage and ensure timely response to Global Key Account Managers, customer inquiries and initiatives originated.
• Expand Brenntag relationships with key global and regional suppliers to create new product offerings, improve competitive position, reduce total cost of ownership and enhance overall profitability of the account.
• Lead, direct and mentor the activities of Brenntag country level Key Account Managers responsible for sales activities at local customer sites.
• Complete relevant periodic reports and admin tasks timely

Job Requirement/Specification: -

Education: Bachelor’s Degree in business, Science or related field
Experience: Minimum 10 years of Sales & Marketing experience
Location: Singapore

Others: as follows.

• Strong learning agility with the ability to make sound and independent decisions by relying on a mixture of analysis, wisdom, experience, and judgment when making decisions even in the absence of complete information. Highly self-motivation and driven.
• Able to communicate and work effectively with all levels of employees within Brenntag and customer organizations
• Has a strong bottom-line orientation and is persistent in in accomplishing objectives despite obstacles and setbacks.
• Strong business acumen and customer orientation. Good analytical skills with a sound understanding on financial statements
• High confident and strong interpersonal skills with good influencing skills
• Highly comfortable in anticipating and balancing the needs of multiple stakeholders
• Strong customer orientation and market know-how
• Good time and project management skills
• Good team player working across countries and regions
• Strong and fluent in English (verbal and written)
• Strong Excel, Word and PowerPoint skills and various platform (SAP, CRM)
• Ability to travel as required to achieve business objectives

Responsibilities

• Monitors departmental performance, identifying and facilitating opportunities to increase productivity and efficiency
• Manages daily aspects of the department and its staff to ensure projects/tasks are completed and goals and customer needs are met
• Collaborates with other managers to plan, direct, and coordinate programs and projects
• Collaborates with other managers to analyze costs, benefits, and losses of company profits.
• Drafts, submits, and presents various performance and management reports
• Manages inventory, approving or facilitating purchases as needed; negotiates related pricing contracts and verifies costs and receipts
• Address employee and customer concerns, such as conflicts or complaints.
• Monitor and ensure a clean and safe working environment

Qualifications & Requirements

• Bachelor’s degree in relevant field
• Ability to create and present ideas, reports, and budgets in various formats
• Able to work both independently and collaboratively.
• Written and verbal communication skills.
• Time management skills with the ability to assign and delegate tasks.
• Excellent organizational skills and attention to detail.
• Problem-solving attitude
• Flexibility to work in shifts

Job Description

• Monitor expiry dates of maintenance contracts (Eg: Electricity, Group Property Insurance, 3rd Party FM tenders, Transfer of ownership/ Sales and Purchase of properties)
• Bulk tender for common maintenance services
• Renewal of OEM maintenance contracts
• Generate, check and endorse monthly Summary of Term Contracts for Finance Department to be provided to them via hardcopy and softcopy (pdf and excel).
• Explore various contract procurement and agreement improvement methods and strategies.
• Monitoring of performance bond and contractor procured insurance.
• Involve in contractors shortlisting process, Quality check on contractors, internal and external audits

Requirements

• Have done both hard and soft services.
• Have done recommendation papers
• Have managed Vendor side of things à Negotiation, tender interviews etc.
• Can work in fast paced environment, manage tight deadlines, can take stress

We are looking for a Logistics Manager for Decathlon Singapore's Flagship Store, Singapore Lab.

As well as being Singapore's flagship store, Singapore Lab is Asia's largest store in terms of turnover. We welcome an average of 1.5 million visitors/customers a year.

We are convinced of the exponential potential of the store and that is why it is important to organize ourselves accordingly to guarantee the expertise of our operation and the various processes that make it up, in order to guarantee our mission: to give the best shopping experience generating emotions and inspiration for our current and future sport users.

Our store receives an average of 2.5 million quantities per year, making it the 15th largest quantity seller in the world among all Decathlon stores.

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

· SUPERVISES AND COORDINATES ACTIVITIES OF WORKERS ENGAGED IN WASHING AND POLISHING AUTOMOBILES AND PERFORMING RELATED SERVICES IN AUTOMATIC CAR WASH: INVENTORIES SUPPLIES, SUCH AS DETERGENTS, BRUSHES, AND TIRE-BLACKING COMPOUND.

· QUOTES PRICES TO CUSTOMERS DESIRING SUCH SERVICES AS AUTOMOBILE WAXING AND POLISHING.

· ACCEPTS PAYMENT AND MAKES CHANGE.

· SUPERVISES PERSONNEL ENGAGED IN POLISHING AND WASHING AUTOMOBILES OR PARTS OF VEHICLES NOT WASHED BY AUTOMATIC MECHANISM.

· INSPECTS EQUIPMENT FOR WEAR AND ARRANGES FOR REPAIR OR REPLACEMENT AS NECESSARY.

· RESOLVES CUSTOMER COMPLAINTS.

· KEEPS RECORDS OF DAILY RECEIPTS, EMPLOYEE TIME AND WAGE DATA, AND SUPPLIES USED.

· MAY PARTICIPATE IN WASHING, POLISHING, AND PERFORMANCE OF OTHER SERVICES DURING PEAK PERIODS

The successful incumbent will be responsible for workplace operations, namely in facility management, building good relationships with vendors to deliver quality service, leading contract service delivery for facility vendors, workplace inspections, administrative support and adhoc project management.

Requirements

· Min diploma with 3 years of experience in facility/admin operations Or degree with 1 year of similar experience

· Recent degree holders in facility management welcome to apply too

· Good communication skills

This is a 1 year contract with completion bonus

5 days work week / Central location

Interested candidates may forward your resume to [email protected]

The Company

My client is an established brand in the Luxury Retail industry. There is now an opportunity to join the company to oversee an ASEAN finance and accounting portfolio.

Requirements

• ACCA / Degree qualified
• More than 7 years of professional experience, having exposure in Retail or related business is required
• MUST: SAP experience
• Experience in driving greater efficiencies in processes/system, standardization, improvement initiatives will be highly valued
• Traits: Hands-on, resilient, proactive, positive attitude, team player, and able to drive process & system improvement and projects
• Singaporean/ Singapore PR applicants

Budget: SGD 8,000 – SGD 9,000 per month + bonus

Job Scope

Reporting to the Senior Finance Manager, you will be responsible in overseeing a team of 3 finance staff to support accounting and financial reporting responsibilities. You will oversee financial management, which includes accounting operations, reporting, internal controls, cash flow management, audit, tax, compliance, identifying risks and opportunities, as well as in driving cost saving and system improvement projects. You will also support company secretarial related activities, lease agreement terms, liaise with IT and support functions on store opening matters, as well as work closely with various stakeholders in evaluating and improving existing processes.

Apply Today

Please send your resume, in WORD format only and quote reference number GH12877858, by clicking the apply button. Please note that only short-listed candidates will be contacted.

EA Licence No: 07C5595 | EA Registration No: R1217737

Customer Service Executive

· Review customer inquiries for the company's import and export freight and logistics business scopes

· Prepare accurate and detailed quotations for customers

· Clarify and negotiate proposals with customers to ensure customer satisfaction

· Review customer orders to ensure consistency with quotations offered

· Prepare and process import and export shipping documentation and liaise with relevant stakeholders such as shippers, consignees, various authorities, and shipping and overseas agents to execute freight operations in a proper and efficient manner

· Liaise with logistics appointed subcontractors and supervise the delivery of related logistics services to ensure they are delivered properly and efficiently

· Take appropriate actions for non-conforming services and provide feedback for continual improvement

· Perform necessary corrective and continual improvement actions and programs as directed by management

Job Info:

• Salary: From $ 2,600 basic onwards
• Working Days: 4 pm - 2 am/ 12 pm- 3 pm then 6 pm- 10 pm
  5 days 44 hours, split shift/ off days will be on weekdays
• Working Location: Orchard/ Dempsey

Requirements:

• Service Crew - No experience required
• Bartender - At least 1-year experience
• Sommelier - At least 2 years experience and prefer to have WSET
• Cook - Min. 1 year experience in kitchen
• Chef De Partie - Min. 2 years experience in kitchen

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified* We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280
Chan He Guang | EA Personnel No.: R23117560

Job Summary:

R&C Solutions, an expanding company based in Singapore, is seeking a qualified and experienced Regional Marketing and Business Development Manager to join our team. The ideal candidate will play a crucial role in driving the growth of our business in the Southeast Asian region, with a focus on business development, marketing, and strong connections with local media outlets.

Business Development Responsibilities:

1. Proactively identify, approach, and cultivate relationships with potential clients in the Southeast Asian market, with a primary focus on expanding and managing client accounts.

2. Close deals and partnerships through effective negotiation and relationship-building strategies.

3. Develop and execute strategies to expand our client base.

Marketing Responsibilities:

1. Develop and implement comprehensive ATL and BTL marketing campaigns to enhance brand visibility and generate leads for clients.

2. Work closely with clients to understand their business goals and develop customised marketing and branding plans that align with their objectives.

3. Analyse ROI and present marketing analytics to clients, demonstrating the impact and effectiveness of campaigns.

4. Cultivate strong connections with local media outlets, understanding their operations, and strategically pitch ideas for successful media coverage.

5. Demonstrate proficiency in English and Mandarin is a must, proficiency in a third Southeast Asian language is preferred to support the company's expansion efforts in the region.

6. Produce high-quality marketing content in English and Mandarin, combining a flair for writing with a strong visual sense, to effectively communicate brand messages.

7. Collaborate with internal team and external partners to ensure seamless execution of marketing and business development initiatives.

8. Conduct market research to identify trends, opportunities, and potential challenges in the Southeast Asian market.

Qualifications:

1. Bachelor degree or above in communications, marketing or related field

2. Proven track record of successful marketing in the Southeast Asian market

3. Strong connections with local media and a deep understanding of their operations and preferences

4. Excellent communication, negotiation, and interpersonal skills.

5. Ability to work independently and collaboratively in a fast-paced environment.

6. Effectively bilingual in English and Mandarin, and fluency in a third Southeast Asian language is required.

7. Knowledge of the latest marketing trends, technologies, social media platforms including Instagram, Facebook, Xiaohongshu, WeChat.

How to Apply:

Interested candidates are invited to submit their resume, cover letter and examples of successful marketing campaigns/business development projects in your application.

R&C Solutions is an equal opportunity employer. We encourage candidates of all backgrounds to apply.

Job Description

· Prepare monthly financial reports and non-financial information in a timely and accurate manner according to the Company's requirements

· Financial forecasting, planning, and analysis process, identify and resolve potential financial risk areas in timely manner

· Preparation of Yearly Budget which will involve reviewing of future business plans to develop the budget

· Implement and ensure appropriate financial and internal controls in compliance with Company Policies and procedures

· Preparation of Group Financial Statements in accordance with SFRS

· Preparation of intercompany agreements

· Working knowledge of Singapore corporate income taxation

· Preparation and submission of quarterly GST reports

· Preparation of monthly Balance Sheet Schedules and Bank Reconciliations

· Preparation of Weekly Cash Flow Forecast for cash flow planning

· Manage Fixed Asset Register

· Develop the company's financial system and process

Job Requirement

1. CPA / ACCA

2. 4-5 years of accounting experience in F&B industry

3. Proficient in Office software and financial software

Ability to work in an unstructured environment, navigate ambiguity, manage multiple assignments simultaneously, and provide clarity and structure.

Job Responsibilities:

• Senior advisor with significant experience and ability to support structuring and negotiations of large, complex deals
• Act as the senior Commercial representative, internally with bid teams and externally with the customer, including reviews and presentations to internal and external executives.
• Act as the senior Commercial representative, internally with bid teams and externally with the customer, including reviews and presentations to internal and external executives.
• In support of commercial structure inclusive of:

- Customer & Opportunity discovery & assessment including due diligence

- Partnership / vendor management / third party flow-down / flow-up

- Heads of Agreements / MOU / LOI

- Technology refresh

- Termination & termination liability

- Penalties and liabilities

- Governance model

- Migration planning

- Change management

• In support of financial structure inclusive of:

- Total cost of ownership

- Design to cost

- Capex & leasing

- Optimum pricing structure for growth

- Revenue assurance & benchmarking

- Financial incentives (i.e. gain sharing)

- Billing, currency, and payment terms

- Taxation & Treasury

• In support of risk evaluation inclusive of:

- Risk management

- Mitigation action planning & accountability

- Financial accounting of residual risk

• Ensure technical solutions are:

- viable (internally and externally with customer / partners / third parties)

- in concert with commercial requirements

- deliverable from a technical and financial perspective.

• Review and evaluate an opportunity’s commercial structure and risk (including a complete financial understanding), as well as issues related to contractual, regulatory, delivery and life cycle. Define and negotiate terms to mitigate risk.
• Recommend optimum commercial & financial structure to meet internal / external win themes at minimum risk
• Ensure all identified risk is documented and assessed, with mitigation action plans and owners in place with progressive monitoring
• Ensure residual risk is minimized, reported and financially accounted.
• Possess strong financial skills and attention to detail to coordinate / execute bids with Financial Architect
• Champion commercial bid support at the senior management level from all functions
• Prepare and present deal review collateral to internal executive committee, providing deal overview and key sales, technical, commercial & financial proposal details and associated risks.
• Coordinate timely bid to contract transition of all commercial requirements, with key stakeholders identified, to optimize contract start up / performance.
• Single point of contact for conflict escalation / resolution on all commercial issues
• Ensure compliance with company regulations, including bid process, Schedule of Authority, human resources (local employment law) and investment guidelines

Requirements:

• Ability to engage and partner with customers, vendors and third parties to create winning financial and business solutions in a competitive marketplace.
• Customer facing, develop and negotiate commercially and financially sound contracts that provide high value to both Orange Business Services and its customer throughout the full life cycle of the contract with accommodation for growth. Negotiation experience in multiple geographies.
• Keen understanding of risk and risk mitigation techniques, ensuring risk is understood and under control.
• Strong finance skills; including ability to understand and articulate deal impact to company and customer financial objectives.
• Bachelor Degree in relevant area. Prefer technical degree coupled with secondary business or finance degree or MBA
• Master of Business Administration, or concentration in Finance or International Business Law
• Training in Contracts and Negotiations, IACCM certification-preferred not required
• 10+ years of business experience
• At least 5 years of commercial management bid experience in the telecommunications / IT environment working on large, complex and outsourcing deals for large multinational companies. 3 years minimum experience managing P&L operations in IT or Services Market
• Experience in creating and negotiating complex terms and conditions that are supported by a detailed financial business case coupled with risk strategy and mitigation planning – in a competitive and global marketplace.
• Broad technical knowledge of managed data networks and associated services including Security, Hosting, IPT, Voice & Mobile, Convergence and Integration Services
• Strong communication skills (verbal and written), particularly related to articulating specific corporate strategy and commercial solution for large, complex and outsourcing customer proposals to both internal and customer executive decision makers.

Responsibilities

• Sales and target driven, meet and exceed sales target. Preferably a hunter and hungry for new business successes, generating new business and expanding footprint for new customer.
• Explore and identify key account in the defined territory or industry vertical.
• Accelerate customer adoption and customer satisfaction, manage contract negotiations and develop long-term strategic relationships with key accounts.
• Meet assigned sales and revenue targets and strategic objectives.
• Coordinate internal resources including: sales, solution, service and manage resources to meet performance objectives and requirements.
• Develop long-term strategic relationships with partners, work with partners to extend reach & drive adoption.
• Lead localized solution development efforts that best addresses customer needs, while coordinating the involvement of partners.

Job Requirements

• At least 3~5 years public cloud business development or technical sales experience in developing ICT technologies, cloud native solution.
• Great communication skills, team spirit, and a can-do attitude.
• Knowledge of identifying, developing, negotiating, and closing large-scale IT and public cloud technology deals.
• Knowledge of positioning and selling cloud and big data technology in new customers and new market segments.
• 2 years contracts with benefit.

Responsibilities

· Manage the end-to-end lifecycle(s) of complex products spanning multiple feature areas.

· This will involve writing and consulting on specs, overcoming design challenges and taking the lead for promoting interoperability and scale.

· The Product Manager will drive the overall research strategy, driving the usage of core innovative game technology, and ensure that product decisions are based on in-depth data analysis.

· Through strong customer empathy, the Product Manager will be responsible to develop deep insights into customer needs and how the roadmap addresses those needs.

· Lastly, the Product Manager will deliver their vision & strategy, monitor product progression and partner with product marketing for launch.

Required Skills

• Experience in consumer mobile or game development is preferred.
• Minimum of 3 years of experience in product management in consumer products or Gaming Products.
• Ability to build wireframes, product specifications and white papers.
• Ability to lead, motivate, and develop a team – including those who do not directly report to you.
• Exceptional data analysis and problem-solving skills. SQL querying abilities is a strong plus.
• Previous experience in working with and coordinating large-scale projects with central teams is a strong plus.
• Strong passion for games, creating fun, compelling and addictive user experiences.
• Previous start-up, social networking and/or consulting experience is a strong plus.

Role Purpose:

Provide event registration consultancy, overall registration and stakeholders’ management including event registration planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide the team to ensure seamless delivery of assigned projects/events.

Key Accountabilities:

Event registration consultancy

• Provide sound event registration advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients
• Lead and provide guidance on registration SOPs, trainings and documentations within the tea

Overall project registration management

• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Database cleaning and management
• Manage and provide timely registration reports
• Attend and facilitate (as appropriate) all regular progress update meetings
• Work closely with project teams to collate and provide information required to facilitate the planning and execution of the projects/events
• Managed onsite registration process and execution
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors related to registration management
• Post event database cleaning and updating
• Post event registration and attendee reports and analysis
• Post event compilation of sustainability data reports

Internal project team management

• Resource planning and assignment
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Draw up standard SOPs for the delivery of successful registration management
• Digital/ Hybrid event support

Qualification, Competencies/ Other Requirements:

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 5 years’ of work experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

The Operations Manager is responsible for overall management of manufacturing operations, material resource planning, scheduling & deliveries, through-put and cycle/lead-times, production quality, productivity, resource utilization & machinery upkeep, people/talent management.

Responsibilities:

• Accountable for production through-put and cycle/lead-times, quality assurance, and delivery timeliness.
• Responsible for effective management of production costs.
• Responsible for factory operations, including ensuring safety & 5S, utilization & maintenance of machinery, and maximizing effective usage of factory space.
• Lead and manage groups of direct reporting staff, engineer, supervisor, and workers.
• Drive productivity improvements.
• Provide technical support to sales and project team.

Requirements:

• Degree/Diploma in Mechanical Engineering
• Minimum 8 years of working experience in a high-mix low volume manufacturing
• Preferably in the metal fabrication and/or machining environment
• Experience with welding, fitting, machining and mechanical component assembly, etc
• Knowledge in MRP system
• Well verse n Microsoft Office
• Strong interpersonal and communication skills
• Self-motivated and ability to work under pressure

• The Genral Manager of the Marine Team shall coordinate the whole Marine Team, by taking care the Marine Superintendents in the team, and the operations of vessels.

• To be responsible for cordinating the Marine Team, and follow the requirment/message from top management/COO, and report efficiently to the COO or TOp Management when necesarry.

• Treat safety and environmental compliance as a top priority.

• Contribute to the achievement of the company's KPI figures.

• Ensure, in cooperation with HSEQ, that Navigation practices/procedures meet industry standards and are effectively implemented through the implementation of suitable controls, equipment and training.

• Monitor the Marine Team and the vessel operations for compliance with the Company's policies and procedures, ensuring that it is effectively implemented onboard.

• Ensure that practical procedures to meet the Company's Objectives and Policies are implemented and revised as deemed necessary.

Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibility

• End to End handing of Finacle application production incidents with work ranging from incident analysis, driving recoveries along with interfacing systems, communicate on major incidents, Code fix, SIT Testing, UAT Test planning (Scope, duration), review production changes before deployment Source promotion to production
• Application improvements ranging from performance and operational improvements, identification and remediation of system and automate Toils
• Automation of manual activities/ processes and system health checks for production teams and ensuring SLIs/ SLOs are met
• Working in a stretch role to take forward production issues from analysis to production fix/deployment
• Follow production support processes and giving input to strengthen time to time
• Providing status to leads, stakeholders and working with vendors to review the design/fix/enabling for production deployment
• Own communication for Incidents (SLA breaches, Application Major Incidents, Logistics issue) and responsible for communications with management
• Coordinate recurring issues and ensure long-term resolution through proper incident and problem management
• Working with various teams like infrastructure, development team to resolve, analysis of root cause for complex issues and outages
• Strong stakeholder management skills with focus on continuous service improvement, consistent delivery and stability of production.
• Drives Root Cause Analysis with technology partners, post incident resolution and facilitates RCA reviews.
• Work with Risk team to respond timely to Audit & Risk RFIs. Manage audit walkthroughs
• Must have Good functional knowledge of FINACLE v10.x & v11.x in CASA (Retail and Corporate), Loans, Collaterals, CASA/ TD, WMS, Payments, and interfaces modules.
• Must have Good functional knowledge on Customer Master systems – Finacle and non-Finacle (e.g., Microsoft CRM, Salesforce CRM etc. or in-house Customer Master/ MDM systems)
• Analyze incidents in Finacle and customer master systems and providing solution/work around for the issues independently

Requirements

• Strong experience in the Banking industry with experience in Run-the-Bank (RTB) lead role with a proven track record of working in Finacle environment
• Experience in Finacle application in code development and fixes (Finacle scripting, product, JRXML, Reports, etc). . Should be conversant with the various production deployment methodologies
• Implement Site Reliability Engineering principles with regards to performance, reliability, monitoring, alerting and maintenance in Production environment.
• Pro-active capacity monitoring & observability of production Infrastructure, automated alerting, performance monitoring and reporting tools
• Automation of manual tasks in a core banking ecosystem
• Build and maintain production monitoring and automation solutions
• Build and implement service improvements. Identify, measure and report performance trends – SLIs/ SLOs/ SLAs periodically and improve systems performance and associated performance KPIs
• Good knowledge of infrastructure technologies used, with focus on AIX/ Linux/ Openshift/ Oracle/ Postgres/ MariaDB/ Java in a large Banking environment
• Knowledge of AppDynamics/ ELK and other log/ application monitoring tools and exposure to building Dashboards for monitoring
• Knowledge of Python. Exposure to building Dashboards
• Solid understanding of BAU support, incident, problem management processes as well as escalation management across a diversified environment
• Strong team player, effective at communicating internationally and used to working closely with remote teams
• Understanding of Risk Management, Disaster Recovery, Business Continuity, IT Security Architecture, and IT Regulatory Compliance.
• Present facts and recommendations effectively in oral and written form
• Pro-active, independent, resourceful, and able to work in a team
• High attention to detail with focus on understanding the issues with finding solutions

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Job Description:

• Assists the Operations Manager in overseeing the daily operations for all areas of the business including front of the house,kitchen, dining area, etc.
• Supports the Operations Manager in ensuring that the team understands their respective responsibilities, inspiring pro-activeness and accountability in them.
• Leads the team in delivering efficient and effective service that meets the established quality standards; ensures the growth of the business by increasing customer satisfaction through the high quality of service.
• Helps the Operations Manager in managing key performance indicators (KPIs) such as service level, cost & sales target, etc.
• Develops new and optimizes current standard operating procedures (SOPs) to ensure seamless service while monitoring its successful implementation.
• Continuously seek opportunities to enhance customer experience based on feedback and review of management reports; ensuring all customer issues are addressed immediately, taking ownership to resolve them.
• Helps in coordinating between the frontline and the kitchen, developing good lines of communication.
• Regularly inspects the method of food preparation to ensure that quality is maintained.
• Ensures that all procedures in the operations, customer service, food preparation, hygiene & cleanliness standards, maintenance, and general administration are in place and in accordance with the company policies and in compliance with all statutory requirements on food hygiene and safety.

Job Requirements:

• Must possess at least a Degree preferably in Food & Beverages Services Management.
• Have at least 5 years of experience in the F&B industry, 3 years in a similar role.
• Trained in food and beverage safety and hygiene policies and procedures.
• Have strong communication, leadership, customer service, and people skills.
• Organized and detail-oriented.
• Able to work in a fast-paced environment.
• Strong interpersonal skill

Project Manager (Electrical)

Our company provide electrical services in residential renovation, commercial building reinstatement, industrial factory and construction site.

Working Day: Monday to Saturday

Working Time: 9am to 6pm

(Able to reply message and answer call after work and day off.)

Salary Range:

$3,800 to $6,000

(Salary will commensurate with qualification and experience.)

Job Requirements:

· With at least 5years electrical works experience in housing renovation or construction site.

· With a valid Singapore Driving License (Class 3, 3C)

· Well knowledge in cable sizing, local electrical codes and electrical loading.

· Well knowledge in maintain workplace safety especially in awareness electrical hazard & safety.

· Familiar with housing renovation procedure.

· Must be able to communicate and write in Mandarin and English.

· Experience in building electrical shutdown and SP Services testing procedure.

· Good project management and site co-ordination skills.

Job Responsibility:

· Liaise closely with house owner or interior designer in providing the project team expertise and supervision.

· Attend all site meeting and site inspection assigned by direct project director.

· Conduct site marking prior to commencement of work.

· Coordinate and arrange join site meeting with LEW for all electrical activities to carry out at job site prior to commencement of work.

· Provide solutions and advisory to technician in troubleshooting on electrical faults & trips.

· Responsible to carry out work plans for each project to ensure goals and objectives of the project are accomplished within prescribed time frame and budget, and other performance targets.

· Responsible to do planning, organizing and scheduling project workflow and technician schedule.

· Daily contact with the client for all project electrical related matters, manage client requests to ensure we are providing an exemplary service to our customers, and assist with building client relations.

· Ensure all the work carried out safely and in accordance with safety work procedures and comply with LEW requirements.

· Review, update and maintain ongoing project schedule and progress.

· Keep track on job site progress with project coordinator and invoicing admin to ensure progress claims and billing status.

· Assist in handover check list (if necessary) with house owner or interior designer.

· Attend and assist LEW in final inspection of work.

· Responsible to verify, confirm and approve purchases order for suppliers or sub-con.

· Responsible to assist in coworkers training such as technical guidance.

Job Title: Customer Service Officer (ID5018)
Location: Clementi
Working Hours: Mon to Fri 8.30am – 5.30pm
Salary: $2300 to $2500

Job Description:
Responsibilities:
• Support daily customer service functions such as attending to email enquiries & calls.
• Deal with customers and transporters to arrange for local shipment delivery.
• Handle air and sea shipment booking with freight forwarders.
• Handle customers’ complaints and conduct investigations (if any)
• Update and submit daily/monthly reports to customers.
• Handle import and export permit declaration
• Prepare simple draft logistics billings.
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirement:
• Minimum O’level or related Certificate in Logistics Management
• Minimum 2 years of working experience in 3rd party logistics will be an advantage.
• Proficiency in Microsoft Office

Responsibilities:

• Identify and map out solution providers in your target market
• Contact that market through calls and meetings.
• Build strong relationships through your market intelligence and strong client delivery to grow your events
• Have a deep understanding of your clients' business objectives to make your event an integral part of the development strategy
• Creative unique package development to suit your clients objectives through conferences and an online platform
• Create in depth proposals that meet all the clients objectives

Requirements:

• A diploma or degree in any field
• Strong sales experience
• Good interpersonal and communication skills
• Organized and meticulous
• Keen learner
• Ability to identify client needs and customize solutions

-5/6 Days work 12hrs shift (able to work weekend &PH)

-To be deployed as Floater (Islandwide Location based on daily deployment)

-Good Customer Service

Job Duties:

-Greet and welcome visitors

-Attend to inquiries & answer queries or feedbacks

-Provide directional assistance

-Keeping the front desk tidy & presentable

-Access control

-Data Entry

-Any other duties assigned by the Management

Requirements:

-Minimum Diploma level

-Minimum 2 years Customer Service experience

-Excellent organisational skills, demonstrates high attetion to details

-Good communication & interpersonal skills

-A good team player and possess cheerful personality

-Able to work in a fast pace and challenging environment

-Able to work on shifts including weekends & Public Holidays