**Location:** Hillview Terrace, Singapore

**Job Description:**

Are you tech-savvy and eager to learn? We’re looking for an IT Support Assistant to help with our daily operations. This is a fantastic entry-level opportunity for someone who is interested in developing their skills in information technology while contributing to a positive learning atmosphere.

**Key Responsibilities:**

- Assist in maintaining and troubleshooting computer systems and equipment.

- Provide technical support with software and hardware issues.

- Help set up and maintain audio-visual equipment.

- Support daily IT operations.

- Collaborate with the IT team to ensure all IT technology is functioning.

**Qualifications:**

- A genuine interest in technology and a desire to learn.

- Ability to work well in a team-oriented environment.

- Problem-solving mindset and willingness to tackle new challenges.

**No Experience Required!**

We believe in nurturing talent and are happy to provide on-the-job training. If you have a passion for technology and a willingness to learn, we encourage you to apply!

**Why Join Us?**

- Work in a dynamic and supportive environment where your contributions matter.

- Gain valuable hands-on experience in IT support.

- Opportunity for growth and development.

Job Description:

• Greet guests and attend to enquiries
• Visitor registration and scheduling appointments
• Provide administrative support to the department
• Assist pharmacists and senior pharmacy technicians in handling routine task in pharmacy administration
• Prepare statistics and reports for supervisors
• Any ad hoc duties as per assigned

Job Requirement:

• Minimum GCE O Level
• Can commit minimum 2- 3 months
• Training provided

Interested applicants, kindly furnish us with your detailed resume in MS Words format and click "Apply Now" button.

** We regret to inform only shortlisted candidates will be notified. Applicants who do not possess necessary experience or qualification will still be considered on individual merits and may be contacted for other opportunities.**

**JobStudio will not solicit any money, request to use your bank account for business or request you to transfer any monies to any parties. Please be aware of scams impersonating JobStudio and our employees. You may call our office directly for verification. We will not be liable for any loss arising from scams.**

JOBSTUDIO PTE LTD

EA License No: 10C4754

EA Personnel: Kam Xiu Ping

EA Personnel Reg No: R21101828

Responsible for the construction, testing, installation,
operations & facility management of client platforms to meet agreed business needs & service levels.

- Perform troubleshooting for client platform related problems.

- Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated. Provide timely status updates to relevant parties.

- Perform service request related to client platforms.

- Monitor the agreed service level, document & maintain the configuration of the systems; provide regular reporting to relevant parties.

- Involve in client platform implementation/upgrade project.

- Manage client platform implementation/upgrade project.

- Perform on research/evaluation of client platform tools.

- Provide systems related technical advice to customers or project team.

- Manage client platform management systems.

- Manage systems changes through change request process & provide status reports to the relevant parties.

- Perform client platform related presales tasks.

- Gather business &/or application requirements on the infrastructure to perform the infrastructure requirement analysis & design.

- Ensure service level meet requirement. Propose and implement action plan when required.

- Established facility management standards/best practices to ensure
operation consistency across project/facility management teams.

Job Title: IT Infrastructure & Support Engineer (ID7029)
Location: Clementi
Working Hours: Mon to Fri 830am-6pm
Salary: $4500

As a key member of the IT team, the candidate will be responsible for overseeing and optimizing infrastructure systems across both local and overseas sites.


Key Responsibilities:
• Manage and configure infrastructure systems (Active Directory, data centers, telephony, video conferencing, etc.) and network devices (firewall, VPN, wireless, etc.).
• Ensure automatic system backups, implement disaster recovery plans, monitor resource usage, and apply patches as needed.
• Coordinate with external vendors to ensure Service Level Agreements (SLAs) are met.
• Develop and maintain technical documentation such as admin and user guides.
• Provide technical support to local and international branches, ensuring LAN/WAN security.
• Source products, solutions, and vendors for project needs.
• Offer L1/L2 support and contribute as a team lead or member in various IT projects.

Requirements:
• Singaporean/ PR only.
• Diploma or Degree in IT/Computer Science, or a CCNA certification.
• Proficiency in English and Mandarin is required to liaise with overseas stakeholders.
• At least 1 year of experience in enterprise networking (WAN/LAN, VPN).
• Proficient in managing Microsoft Server, Microsoft 365, and Google Suite.
• Solid knowledge of TCP/IP, DNS, DHCP, Proxy, and Firewall setup.
• Familiarity with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless controllers.
• Strong understanding of CyberRisk, CyberSecurity, and PDPA.
• Experience with Veeam, VMware, UNIX/Linux, API/Web programming, and database management is a plus.

Key Responsibilities:

• Prepare and draft client proposals and presentations for prospective clients.
• Conduct and manage the entire client onboarding proces; ensuring all documentation is complete and accurate, prepare onboarding documents, risks and business profiles and coordinating with internal departments such as compliance.
• Assist the Client Advisors with day-to-day tasks, including follow-up on client queries and ongoing client relationship management.
• Assist in the creation, drafting and review of documents, such as Deeds, Agreements, Letter of Wishes.
• Coordinate with internal teams to facilitate client requests and ensure efficient service delivery.
• Help identify potential opportunities for business development and participate in client meetings as needed.

Requirements:

• Bachelor’s degree, preferably in Law or a related field. Fresh graduates with a law degree may be considered.
• Experience or background in legal or trust services is preferred.
• Excellent written and verbal communication skills.
• Ability to write Chinese and communicate in Mandarin is an advantage.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines in a fast-paced environment.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• High level of integrity, professionalism, and commitment to client confidentiality.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Job Summary:
We are looking for a technically skilled and highly motivated Technical Sales Engineer to support our sales team and assist customers with engineering solutions. The ideal candidate should have a strong mechanical engineering background, excellent technical drawing skills, and the ability to create detailed technical documentation.

Key Responsibilities:

• Provide technical support to the sales team and customers by preparing technical drawings, designs, and product documentation.
• Assist in the development of customized solutions by interpreting customer requirements and aligning them with product capabilities.
• Use AutoCAD and 3D modeling software to create and modify technical drawings, diagrams, and models.
• Work closely with the sales team to provide technical expertise during client presentations, meetings, and proposal development.
• Respond to technical inquiries and provide detailed product information, specifications, and guidance to customers.
• Prepare cost estimates and assist in developing proposals and quotations based on customer requirements and technical specifications.
• Collaborate with engineering and production teams to ensure that customer projects and designs meet technical standards and are delivered on time.
• Stay up to date with the latest industry trends, technical developments, and product innovations.
• Ensure all technical documentation is accurate, up-to-date, and compliant with industry standards.

Key Requirements:

• Minimum of ITE qualification in Mechanical Engineering or a related field.
• Proven experience or educational background in mechanical engineering, with a minimum of 3 years of working experience.
• Strong technical skills, particularly in creating detailed technical drawings, schematics, and documentation.
• Proficiency in AutoCAD and 3D modeling software.
• Excellent communication and interpersonal skills, with the ability to explain complex technical concepts to non-technical customers.
• Strong problem-solving and analytical skills, with the ability to troubleshoot and provide effective solutions.
• Detail-oriented, with the ability to manage multiple projects and meet deadlines.
• Ability to work well in a team environment and collaborate with cross-functional departments.

For interested applicants, kindly send your resume in Word/PDF format

Kindly include the following in your resume.

• Current Salary
• Expected Salary
• Availability
• Reason for leaving

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (23S1595/R23116355)

• In-house Support IT
• Support and maintain WAN/LAN network links and equipment's
• Administration of the Servers
• Support and maintain the Firewall System
• Fault diagnosis and resolution of software and system errors on the desktop
• Fault diagnosis of desktop hardware and co-ordination of repairs and replacements
• Software installation and decommissioning of desktop hardware
• Outdoor / Onsite Project Support for IT Related Products
• Interactive Panel Firmware update
• Network Devices Firmware update
• IP configuration of network devices
• Support Product Preventive Maintenance
• Any other task assign by Superior

Scope of work

1. Hande calls, walk-in enquiries, delivery, school mails, parcels dispatch
2. Preparation and verification of documents (e.g. prepare Staff Monthly Attendance Sheet and track their daily attendance
3. Maintaining and updating of data records
4. Compilation of statistics
5. Filing and typing
6. Drafting of correspondences
7. Attending to pupils who are unwell
8. Any other duties as assigned by School

Qualifications, skills and experience:

1. At least an O-Level
2. Must be able to handle telephone enquiries from Mandarin speaking parents / vendors
3. At least 3 years of experience providing admin support
4. Proficient in MS Office
5. Basic First Aid knowledge
6. Good communication and inter-personal skills
7. Good team player with high level of initiative
8. Good customer service skills
9. High level of initiative and able to work independently

Contract Period: From 1 Jan 2025 to 31 Dec 2025 with an option to extend the Contract for a further period of 1 year (1 Jan 2026 to 31 Dec 2026).

Personnel to be deployed at the following hours:

• Mondays to Thursdays: 7:00am to 4:00pm, inclusive of 1/2hr lunch break
• Fridays: 7:00am to 3:30pm, inclusive of 1/2hr lunch break
• Service not required on Saturdays, Sundays and gazetted public holidays

Job Description:

We are seeking a skilled M365 Messaging Systems Support Engineer responsible for providing day-to-day support and maintenance of on-premises and/or Microsoft 365 (M365) messaging systems such as MS Exchange, Teams, Lync, Skype, and SharePoint. The ideal candidate will ensure smooth operations, monitoring, troubleshooting, and maintenance of these systems in line with the project service scope and service level agreements (SLAs). They will also handle service requests, escalations, and perform basic system administration tasks.

Key Responsibilities:

Technical Support:

Provide technical support for escalations and cases related to messaging systems, ensuring accurate documentation of the issue and its resolution.

Offer troubleshooting and technical support via phone, email, and web-based tools.

Operations & Monitoring:

Track and monitor the progress of all requests and ensure timely completion.

Perform daily operational tasks, including monitoring system availability and utilization.

Respond to system health alerts generated by monitoring systems.

System Administration:

Conduct basic system administration tasks, including processing standard service requests related to the messaging system.

Perform messaging log tracking and troubleshooting.

System Patching & Maintenance:

Support system patching and server reboot activities based on established work instructions.

Carry out post-preventive maintenance system health checks following OS patching or application updates.

Preventive Maintenance:

Assist in regular preventive maintenance routines to ensure optimal system performance and prevent downtime.

Collaboration:

Work closely with other IT team members to ensure effective resolution of issues and smooth operation of messaging systems.

Required Qualifications:

Experience:

3+ years of experience in messaging systems administration, troubleshooting, and support, particularly with Microsoft Exchange, Teams, Lync, Skype, SharePoint, or similar platforms.

Technical Skills:

• Strong knowledge of on-premises and M365 messaging systems.
• Experience with monitoring tools and troubleshooting messaging logs.
• Familiarity with system patching, server reboots, and preventive maintenance processes.

Soft Skills:

• Excellent communication skills for troubleshooting and support over phone, web tools, and email.
• Strong problem-solving abilities and attention to detail.
• Ability to work under pressure and meet tight deadlines.

Certifications (Preferred):

Microsoft Certified: Messaging Administrator Associate or equivalent.

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

We are seeking an admin executive for our client, ST Engineering.

Job Title: Executive (NSREC)

Job Description:

1. Provide administrative support to NSREC admin and operations.

2. Working knowledge or proficient in MS Word and Excel.

3. Process oriented and able to work well on data details.

4. Good spoken and written English and other languages if any.

5. Experience with customer services if any.

Job Requirements:

EDUCATION

Diploma.

Fresh graduates can be considered.

SKILLS

Good interpersonal and communication skills with passion for customer service.

Good command of English (written and spoken) is preferred.

IT savvy and familiar with common software.

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities:

Answering phone calls, providing retail prices and further information enquired by customers

and the service department.

Attending to our technicians and all other customers’ inquiries and requests for spare parts at

the counter.

 To raise parts ordering request forms for customers’ cars as requested by service

advisors/technicians via the Power Apps.

Informing the Parts Executive / Parts Supervisor to increase stocking level based on movement.

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to [email protected] or WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

This role involves providing comprehensive administrative support, including managing communications, processing invoices, and handling data entry tasks. The ideal candidate will assist with general office operations, financial matters, and offer ad-hoc support to ensure smooth daily functioning of the organisation.

Job Responsibilities:

• Acknowledge and process opt-out email requests.
• Enter data into the opt-out system.
• Respond to CDACFund emails.
• Handle refund requests.
• Send out statements of account for overdue invoices.
• Check courier slips, scan, and organize documents.
• Sort and distribute incoming mail and cheques.
• Allocate Singtel bills for payment.
• Monitor utilities and photocopier invoices for CDAC HQ and 13 Centres.
• Assist with general administrative tasks, including board and banking matters, and ordering office supplies.
• 3 day work week

Job Requirements:

• Good command of spoken & written English
• Familiar with basic Microsoft Word and Microsoft Excel function
• Meticulous, with good attention to detail to ensure accuracy in work done
• Pleasant personality and a Team Player
• Comfortable with travelling to Bank for Banking matters
• Available to start immediately or within a short notice period.

This is a temporary hourly-rated position attached to a Community Club in the West. Location: Jurong area

Duration: 1 year

Job Scope

– Answer enquiries from members of the public, actively promote and market CC activities, courses and events available at the CC to customers and to attract new customers to the CC.
– Work with the CC team to support CC services and manage CC customers.
– Provide administrative support to the Constituency Office (CO) and Grassroots Organisations (GROs).
– Initiate and implement activities, programmes and services to meet the needs of the community at the CCs and RCs.
– Perform other duties as assigned by the Supervisors.

Requirements

-Possess pleasant and positive personality and enjoy interacting with people from different backgrounds

-Have good communication and computer skills

-Physically fit

-Retirees and students are welcome to apply

Working Hours/Days

Monday to Sunday, 5 day week
AM shift: 10am to 6pm
Off day & Rest day: 2 days per week, one weekday and one weekend off

Hourly Pay $12.00

To Apply

WhatsApp resume: 8023-1992 OR

Email resume: [email protected]

Working Hour: 7.30am to 4.45pm

Working Location: Central area

• Managing the ICT resources, including inventory and asset management, maintenance of ICT equipment, replacement and condemnation of ICT equipment, and loaning of ICT equipment.
• Updating information on the website and portals.
• Managing and maintaining non-SSOE equipment and devices, e.g. Chromebooks, MacBooks, Windows laptops, projectors and visualisers.
• Managing and monitoring usage of Chromebooks and maintaining whitelist/blacklist via DMA software.
• Providing first-line technical support for Chromebook devices and liaising with vendors for repair/collection.
• Providing support for AVA/IT/Live-stream setup during functions/events.
• Providing ad hoc technical support to staff when necessary.
• Conducting ad hoc IT training (when required).
• Conducting stock-taking for all ICT resources (equipment and software) twice yearly.
• Performing any other ICT-related administrative or operational duties as required.

Requirements:

• GCE 'N' Level Certificate or equivalent and above (education certification may be offset with relevant work experience)
• Good interpersonal, communication, analytical and negotiation skills
• Ability to multitask, work both independently and as a team
• Candidates must have at least 2 years of relevant working experience

About Us

=DREAMS (Singapore) Limited is a first-of-its-kind secular, co-ed weekday residential model that provides after-school academic and holistic support to promising and aspiring children from low-income households. She aims to empower them to dream of a future where they are not limited by family circumstances.

We are excited to welcome a dedicated and experienced individual to the role of Residential Support Coordinator. In this crucial position, you will play a pivotal role in providing exceptional residential support services for our incoming scholars. Your main objective will be to stay on campus, ensure scholars' well-being, safety, and a smooth transition into our residential facilities whilst upkeeping the campus to be vibrant. You will collaborate closely with scholars, their families, and other stakeholders to foster a positive and supportive living environment.

Interested candidates may submit their resume to [email protected]

KEY RESPONSIBILITIES

Scholar Routine Care and Support:

• Live in campus with scholars and provide routine care and support, including assistance with meals, waking up, and lights out duties, ensuring scholars' well-being and adherence to daily schedules.
• Coordinate and oversee the security, facilities/ cleaning to upkeep and optimise the residential environment for the scholars

Role Modelling and Wellbeing:

• Serve as a positive role model, demonstrating professionalism, responsibility, and respect, while staying vigilant to ensure scholars' safety.
• Offer general emotional support, contributing to a positive living environment for scholars within the residential community, collaborating with other staff members as needed.

Residential Policies and Procedures:

• Communicate, promote, and enforce residential policies and procedures, ensuring compliance and adherence by scholars.

Collaboration and Coordination:

• Collaborate with internal departments, such as Scholar Development Executives, Programme, and security, for a holistic approach to scholar support. Build relationships with external partners to enhance residential support services.

Crisis Management:

• Be prepared to handle emergency situations, including fire safety and first aid, following established protocols to ensure the safety of all residents.

Residential Events and Programming:

• Support residential events, activities, and programs that promote community engagement, cultural exchange, and personal growth among scholars.

Administration/Operations and Facilities Support

• Support in procurement, upkeeping of facilities and administration duties for the daily/event operations of the campus.

QUALIFICATIONS

• Diploma or degree in a relevant field, or equivalent experience.
• Previous experience in residential support or student services is a bonus.
• Strong interpersonal and communication skills, connecting effectively with scholars from diverse backgrounds.
• Knowledge of youth engagement theory and cultural sensitivity
• Demonstrated crisis management.
• Excellent organizational and multitasking abilities.
• Ability to work independently and collaboratively within a team-oriented environment.
• Mandatory to stay on campus, working rotational night and morning shifts, including Sunday evenings, with Friday early dismissal, as required.

Only shortlisted candidates will be notifed.

Contract Duration: 1 year

Responsibilities:

• Provide technical support and maintenance of IT infrastructure.
• Monitor system performance, troubleshoot, and resolve IT issues.
• Implement system upgrades and enhancements.

Requirements:

• Minimum 6 years of experience in IT support and infrastructure maintenance.
• Strong communication, project management, analytical, and problem-solving skills.
• Hands-on experience (6+ years) in maintaining and troubleshooting data networks (LAN/WAN) or large enterprise networks, ensuring security and resiliency.
• Expertise in: - Next-Gen and application-aware firewalls
  - Network Routing (BGP, OSPF, EIGRP) and Switching technologies
  - Telecommunications infrastructure and equipment
  - Load balancers, DNS, and Proxy services
  
• Ability to respond promptly to emergencies and perform system upgrades after hours/weekends if necessary.
• Relevant certifications: CCIE, CCNP, CCNA

Job Summary:

The Assistant Manager of IT Support / Senior IT Executive will support the IT team in overseeing the day-to-day operations of the hotel group’s IT systems. This role will be responsible for maintaining and optimizing IT infrastructure, providing technical support, and assisting in the implementation of IT projects across the group’s properties. The position requires hands-on experience in managing IT systems, troubleshooting, and ensuring that technology supports both operational efficiency and guest satisfaction.

Key Responsibilities:

1. IT Operations and Support:

• Assist in the management of daily IT operations, including monitoring systems, networks, servers, and storage across hotel properties.
• Provide technical support to hotel staff and corporate employees, ensuring timely resolution of IT-related issues.
• Maintain and update IT systems to ensure their optimal performance and security.

2. IT Project Support:

• Assist in the execution of IT projects, including upgrades to systems like Property Management Systems (PMS), Point of Sale (POS), and guest-facing technologies.
• Collaborate with the IT Manager and other stakeholders to ensure IT projects are completed on time and within scope.

3. Cybersecurity and Compliance:

• Support the implementation of cybersecurity measures to protect the company’s IT environment from internal and external threats.
• Assist in performing security audits and vulnerability assessments to ensure compliance with corporate policies and relevant regulations (e.g., GDPR, PCI DSS).

4. Infrastructure Maintenance:

• Assist in the configuration, maintenance, and monitoring of IT infrastructure, including servers, networks, and cloud solutions.
• Ensure the integrity, security, and availability of IT systems through regular backups, patch management, and system monitoring.

5. Technical Support and Troubleshooting:

• Provide first-level support for technical issues encountered by hotel properties, ensuring efficient troubleshooting and escalation when necessary.
• Work closely with hotel IT teams and third-party vendors to resolve system and hardware issues.

6. Vendor Management:

• Assist in managing relationships with IT vendors, service providers, and contractors to ensure effective delivery of IT services and solutions.
• Assist in evaluating new technology solutions and recommend improvements to current systems where needed.

7. Reporting and Documentation:

• Maintain accurate documentation of IT systems, configurations, processes, and troubleshooting guides.
• Prepare and submit regular reports on system performance, incidents, and project progress.

Qualifications:

• Education: Diploma or Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Experience: 3-5 years of experience in IT management or systems administration, preferably in the hospitality industry.
• Technical Expertise: Strong knowledge of IT infrastructure (e.g., networks, servers, storage) and experience with hotel-specific systems like PMS and POS.
• Problem-solving Skills:Ability to diagnose and troubleshoot technical issues efficiently.
• Communication Skills: Strong interpersonal and communication skills for collaborating with internal teams and external vendors.

Preferred Skills:

• Experience with hospitality systems and applications (e.g., PMS, POS, guest experience technologies).
• Familiarity with cloud computing, cybersecurity best practices, and IT compliance standards.
• Certifications such as CompTIA A+, Network+, or Microsoft Certified Systems Administrator (MCSA) are a plus.

Responsbility:

• Developing in-depth product knowledge in software and hardware, data analysis, flow cell chemistry and library prep kits
• Providing 2nd-line technical support in resolving issues
• Handling customer feedbacks, analyzing issues, prioritizing their resolution by Product Management
• Rolling-out solutions to the wider technical support teams
• Reviewing customer-facing documentation for clarity and accuracy
• Preparing the support team for the launch of new product

Requirements:

• A PhD degree in a relevant field like Molecular Biology, Genetics, Life Sciences etc..
• 3+ years commercial exporuse in the biotech/biomedical industry
• Prior experience in a field or office-based technical support role
• Prior experience in handling product complaints, doing risk assessments, collecting product feedback; and working with teams like Product Management, Product Development, Quality Assurance etc
• A background of lab experience with knowledge and understanding of genetics, molecular biology, cell biology and related fields. In addition, theoretical knowledge and experience of novel experimental design, sample preparation methodologies, data analysis and biological phenomena interpretation. We would be looking for knowledge and experience on NGS platforms along with experience in presenting, teaching or training other scientists!
• We expect technical competency to understand and clearly discuss fundamental theory and principles of experimental design, techniques and results; to stay current in technical knowledge. Proficiency with data visualization and analysis techniques is desirable but not essential!
• Prior experience in developing and improving processes for product usage and support is desirable, as is an understanding/experience of handling product complaints and managing product quality.
• You should have an approachable manner that encourages interaction with others and a strong commitment to customer satisfaction. You will be an excellent troubleshooter and able to manage different priorities.

Job Title: Admin Support Specialist

Job Description:

We are seeking a motivated and organized Admin Support Specialist to assist with various administrative tasks, including managing quotations, handling project accounts, and responding to inquiries across social media and email. The ideal candidate will have strong Excel skills and excellent communication abilities.

Key Responsibilities:

• Quotation Management: Create and manage simple quotations using Excel, ensuring accuracy and timely updates.
• Project Account Management: Assist in maintaining project accounts in Excel, tracking expenses, and providing regular updates to the team.
• Inquiry Management: Respond to inquiries received via social media platforms and direct email, ensuring a professional and prompt response.
• Administrative Support: Provide general administrative support as needed, including data entry, filing, and maintaining records.

Requirements:

• Proficiency in Microsoft Excel (formulas, charts, etc.).
• Strong communication skills, both written and verbal.
• Experience with social media platforms and customer engagement.
• Excellent organizational skills and attention to detail.
• Ability to work independently and manage multiple tasks effectively.

Preferred Qualifications:

• Previous experience in an administrative role.
• Familiarity with project management tools is a plus.
• Basic understanding of accounting principles is beneficial.

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

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EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

- HANDLE EXPORT SALES RELATED ACTIVITIES & DOCUMENTATION;

- PROCESS CUSTOMERS' PURCHASE ORDER INTO SALES CONTRACT;

- PREPARE LOCAL SALES INVOICES; & EXPORT SALES INVOICES + SHIPPING DOCUMENT;

- SUPPORT BUSINESS DEVELOPMENT MANAGER TO FOLLOW UP ON SALES PROPOSAL WITH PROSPECT;

- PROFICIENT WITH MICROSOFT OFFICE; MUST BE STRONG IN EXCEL;

- TEAM PLAYER WITH ABILITY TO WORK INDEPENDENTLY;

- POSITIVE WORKING ATTITUDE, METICULOUS & PROACTIVE;

- GOOD TIME MANAGEMENT & GOOD ORGANIZATIONAL SKILLS

INTERESTED PLEASE EMAIL RESUME WITH CURRENT PHOTO TO [email protected] OR CALL LI MEI @ 97267030

Title - Senior (Trading) Application Support Analyst

Level - Middle

Job responsibilities/duties:

• Serve as the primary point of contact for all trading application issues, both in-house and vendor-provided.
• Proactively monitor and maintain trading systems, identifying potential problems before they impact operations.
• Provide first-level support for trading applications, including troubleshooting issues with external vendor systems.
• Manage the escalation process for complex issues, liaising with vendor support teams and internal stakeholders.
• Develop and maintain strong relationships with vendor support teams to ensure efficient problem resolution.
• Create and update documentation on troubleshooting processes and escalation procedures.
• Collaborate with traders and middle office personnel to understand their needs and optimize system configurations.
• Participate in vendor system upgrades and testing to ensure minimal disruption to trading activities.
• Conduct regular system health checks and performance analysis.
• Assist in user training for both in-house and vendor applications.

Qualifications:

• Bachelor's or Master's degree, preferably in an IT related field

Min years of experience (overall industry):

• At least 5 years of experience in financial technology support, preferably in a hedge fund or investment banking environment.

Any other skillset and requirements:

• Strong understanding of trading operations and common trading application platforms.
• Hands-on experience with at least two of the following systems: FlexTrade, Tradeweb, Markitwire, Orchestrade, TS Imagine, or Trading Technologies.
• Experience with virtualization/remote access technology such as Citrix.
• Excellent problem-solving skills with the ability to troubleshoot complex, multi-system issues.
• Strong communication skills, including the ability to explain technical issues to non-technical stakeholders.
• Experience in managing vendor relationships and escalation processes.