Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Job Description:

• Responsible for providing after-sales technical support for the company's CDN products, answering customer inquiries through phone, email, and online chat; promptly responding to and resolving technical issues encountered by customers during use, providing professional solutions.
• Collaborating with the technical team to follow up and resolve complex technical problems, collecting and organizing customer feedback, and providing improvement suggestions to the product and development teams.
• Maintaining good customer relationships to enhance customer satisfaction.

Job Requirements:

• Familiarity with CDN technology principles; relevant work experience is preferred.
• Good communication skills and service awareness, able to patiently listen to and resolve customer issues; strong analytical and problem-solving abilities, capable of working under pressure.
• Team player with a spirit of collaboration; able to adapt to shift work schedules.
• Fluency in English and Mandarin required for communication with clients.

Shift Working Hours:

• AM Shift: 7.30am to 3.30pm
• PM Shift: 3.15pm to 11.30pm
• Night Shift: 11.15pm to 7.30am

• Support semiconductor machine after-sales service which include attending service call (24/7 standby), supporting preventive maintenance, troubleshooting & installation.
• Support semiconductor machine after-sales service application /process
• Support other machinery equipment activities that are under PCS department
• Support administrative work that is related to the servicing job (Such as assisting in preparing quotation, parts order etc)
• Communicating & provide advice to customer request and/or queries
• Giving technical training to customer
• Promote after sales item, solution business and matching project to customer
• Any other duties as and when assigned by superiors

Job Description:

1. Oversees projects management and implementation;
2. Codify implementation design into documented for end user's record;
3. Conduct training and presentation for team members and end-users;
4. Provide technical testing or support to pre-sales engineer/customer on the network setup;
5. Assist on technical communications with customer/partner, to ensure closure of sales order;
6. Ensuring that the solution can deliver on the customer’s requirements;
7. Work closely with Level 2 support, if case issue is escalated to Level 3;
8. Maintain rapport with customers and competence in managing vendors; and
9. Any other ad-hoc duties assigned.

Job Requirement:

• Degree/Diploma in IT Networking or equivalent
• At least 2 years of work experience in a SI or distributor environment with network security skillset
• Good IT knowledge in OSI 7 Layer, TCP/IP, LAN/WAN technologies and network security
• Ability to work under pressure with minimal supervision
• Excellent in communication and analytical skill
• Experience in network security projects implementation
• Positive working attitude and a good team player
• Willing to work extended office hours and after office hours when needed
• Exposure to security solution such as Firewall, local balancer or endpoint protection will be an added advantage

Responsibilities:

• Monitor commercial pipelines daily for new and upcoming robot deployments.
• Allocation of Service Engineers for deployment processes and adjust resource allocation as needed.
• Coordinate customer User Acceptance Tests (UAT) and manage UAT documentation.
• Organize customer training on robot handling and software platforms, including logistics.
• Preparation of necessary documentation prior to robot live operations on customer sites.
• Compile Product Performance Reports for customers on a regular basis.
• Allocate Service Engineers for routine Robot Preventive Maintenance.
• Monitor and escalate open Robot Issues to ensure timely resolution.
• Maintain accurate records of customer requests, robot performance, and issue resolutions in a ticketing system.
• Collaborate with team members to maintain an updated deployment schedule.
• Ensure timely execution and reporting of onsite activities, including issue resolution and preventive maintenance.
• Assist in the preparation of purchase order documents for robotics equipment, supplies, and services.
• Contribute to and maintain an organized system for customer support documentation, including FAQs, user guides, and troubleshooting guides.
• Undertake ad-hoc duties as required to support robot operations, including coordinating deliveries and providing operational support.

Requirements:

• Required: Diploma in engineering, business administration, or a related field.
• Preferred: 2 years of experience in project coordination, operations management, or a similar role (fresh graduates may apply).
• Strong organizational and multitasking abilities, capable of managing multiple operational tasks concurrently.
• Excellent communication and interpersonal skills to collaborate effectively with cross-functional teams and stakeholders.
• Ability to thrive in a fast-paced and dynamic work environment.

Responsibilities:

• Provide 2nd level onsite troubleshooting support in response to escalation from helpdesk to ensure consistently meet customer response / resolution times and objectives based on SLA
• Coordinate with equipment vendors and 3rd part suppliers to resolve issues
• Attend to customer enquiries (through phone and email) and follow-up on outstanding issues closely while ensuring that customers are kept updated on the progress
• Maintain call log database system and ensure all unresolved problems are escalated to the senior engineers
• Participate in adhoc projects when required

Requirements:

• Possess NITEC certification or Diploma in IT or relevant discipline
• Experience in desktop support and good working knowledge in Windows OS, Basic Network experience
• Minimum 2 to 3 years experience in customer support environment will be an added advantage
• Able to work under pressure and independently in a team environment
• Must be able to work in a fast-paced and dynamic environment
• Willing to travel around Singapore to multiple sites
• Able to work on rotating shifts

*Rotational shifts: Members in the team will rotate accordingly around 3 shifts (time will shift to an hour later during the daylight-saving time in the year).

**On call support: This covers 7 consecutive days during non-business hours to manage escalated incidents and to work on planned changes, weekend included.

• Morning: 7am-4pm

• Afternoon:2pm-11pm

• Evening: 5pm-2am

Main responsibilities

You will mainly be responsible for:

• Performing all run activities in respect of the firm’s process, ensuring:

– SLA and priorities are respected

– Appropriate reaction, in line with the severity of an incident or escalation.

– Firm’s process are dully followed (service request, change, incident, problem management)

– Management of technical issues, escalations and ensuring good level of delivery

– Primary operational technical support and assist the functional support teams

– Good collaboration between various teams

• Continuous improvement of service

– Propose improvement and solution to reduce repetitive tasks

– Improving complex operations (DRP, Migrations, Major maintenance etc.)

– Improving reliability and quality of our systems (automation, monitoring, alerting, security, RCA etc.)

– Reducing time-to-market by implementing CICD pipelines where possible

– Improve and standardize existing workflow processes and framework

– Bridging the gap between Dev and Ops

• Managing knowledge within the team

– Share the knowledge within teams

– Promoting knowledge sharing within the organization (trainings, documentations etc.)

• Driving the most complex operations & ensures they are well prepared (involvement on DRP test, WIP, etc…).

– Act as global coordinator main events.

– Review of major releases roadmaps

– Ensure post checks are documented, performed and report is shared

Job Requirements:

– The position requires a minimum of 3 years relevant experiences as a production support or at least infrastructure support or development role.

– Experience in a banking environment is a plus.

– Minimum 3 years of experience with UNIX environments

– Minimum 3 years of experience in scripting languages such as Python, Powershell

– Minimum 2 years of hands on experience in any of these tools and technologies such as Ansible, Gitlab, Azure Devops, Docker, Kubernetes

– Experience with task schedulers such as Control-M

– Good understanding of IT ecosystems and application architectures

– Knowledge about : CICD pipelines, ITIL practices, Agile practices, Lean, Observability tools such as Grafana, Kibana, Prometheus, or Dynatrace is a plus

Interested applicants please send your resume in MS Word format and attention it to Tan Joanna (R1104661).

Shortlisted candidates will be notified

Data provided is for recruitment purposes only

www.ambition.com.sg

EA Registration Number: R1104661

Business Registration Number: 200611680D. Licence Number: 10C5117

Responsibilities:

• Provide first-line support for technical issues via phone, email, or in-person.
• Diagnose and resolve hardware, software, and networking problems.
• Install, configure, and maintain operating systems, applications, and hardware.
• Monitor and maintain IT infrastructure, ensuring optimal performance and security.
• Assist in the setup and deployment of new hardware and software.
• Create and maintain documentation for processes, procedures, and troubleshooting steps.
• Collaborate with other IT team members to improve processes and resolve complex issues.
• Provide training and support to end-users on new technologies and tools.
• Any ad-hoc matter assigned by superior.

Requirements:

• Diploma in Information Technology, Computer Science, or a relate field and above.
• At least 2 years of proven experience in IT support or a similar role.
• Experience in system engineering, IT support, or a related role are advantageous.
• Basic knowledge of operating systems (Windows 10, 11 & Server) and office productivity software.
• Basic networking fundamentals.
• Experience with remote support tools and ticketing systems.
• Understanding of security principles and practices.
• Proficient in MS Office such as PowerPoint, Excel, Words etc

1.Project Planing(One of the first tasks of a construction manager is to plan the scope, schedule, and cost of a construction project.)

2.Project Management(A construction manager is responsible for managing the day-to-day operations of a construction site.)

3.Project Coordination(A construction manager acts as a liaison between the different parties involved in a construction project.)

4.Project Completion(A construction manager ensures that the project is completed on time, within budget, and according to the specifications.)

5.Skill and Quolification(To become a construction manager, you need to have a combination of education, experience, and skills.)
6.Pick up and drop off workers to and form works.(Need have driver's license)

The Job

· Responsible for a full spectrum of shipping operations, contracts management and documentation;

· Handle full set of shipping documents for fast turnaround, shipment process, contracts allocations & vessel nominations;

· Handle shipment coordination with suppliers, buyers, shipbrokers, ship owners/agents, surveyors, insurance, etc., to ensure smooth loading and delivery;

· Liaise with banks on Letters of Credit opening, clean negotiations, and collection documentation;

· Work on SAP/ITAS/related system for invoicing and matching

· Follow up on shipping claims, demurrages/despatch, receivables, payables, clients aging accounts etc;

· Work closely with internal stakeholders (Commercial, Risk, Global offices, Finance, Accounts, Pricing, Chartering etc) to ensure execution risks are identified in advance and look at possible solutions;

· Proactively highlight and resolves issues related to the execution of the shipment;

· Adhered to company’s SOPs to ensure smooth execution;

· Manage other ad-hoc shipping or operational activities

Pre-requisites

· Experience in Rice will be given an advantage

· Must be able to work under tight deadlines with minimum supervision

· Logical and good in figures work as well as good analytical and interpersonal skills

· Diligent and able to perform under high pressure in a fast-paced working environment

· Meticulous and ability to multitask

Hardworking, good interpersonal skills, details orientated and team player

Key Responsibilities

• Ensure cleanliness and proper maintenance of the mosque facilities to improve the comfort level of mosque congregants
• Ensure mosque equipment, furnitures and fittings are in good working order
• Maintain office and pantry cleanliness including wiping of cabinets, appliances , refrigerator etc.
• Provide support in the preparation and logistic needs of Mosque's events and programmes
• Perform any other duties as and when assigned by Reporting OfficerRequirements

Requirements

• Hardworking and physically fit
• Prior work experience in cleaning and/or mosque setting advantageous
• Able to work on shifts, weekends and Public Holidays
• Teamplayer and service oriented

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

Working hrs: Mon to Fri (0730AM to 05.00PM)

Location: Jurong west

Requirements:

• Diploma in Science or related field
• 1-year experience in Science lab operations and administration
• Experience in Science, STEM, and Sustainability programs
• Skilled in digital resource creation (e.g., PowerPoint)
• Proficient in lab equipment maintenance
• Fluent in English
• Strong interpersonal and communication skills
• Experience with primary school students
• Ability to work independently and in a team
• First aid certification is a plus

Scope of works

• Prepare materials for Science labs and enrichment programs.
• Label and maintain records of Science resources and lab materials.
• Organize and keep Science rooms clean.
• Ensure lab equipment is functional; conduct biannual stock-takes.
• Properly dispose of waste materials.
• Ensure student safety and maintain incident logs.
• Update first aid box and check safety devices.
• Provide logistical support for Science competitions and assessments.
• Conduct lab safety and equipment awareness briefings.
• Perform other assigned duties.

The successful candidate would be required to:-

(1) Publicity and Staff Engagement

• Collaborate with cross-functional teams to plan and execute Fleet-wide initiatives aimed at fostering internal and external stakeholder engagement
• Coordinate staff communications, cohesion activities, events, and ceremonies to promote a positive organisational culture
• Develop creative publicity and communications strategies to showcase staff achievements, new initiatives, and projects across various media platforms

(2) Crewing Matters

• Oversee the timely application, renewal, and cancellation of certificates and documents for new and existing vessels, ensuring compliance with regulatory requirements
• Liaise with relevant authorities and institutions to facilitate inspection and documentation preparation for vessel licenses and certifications
• Coordinate with Fleet Operations team to facilitate crew certification renewals and ensure proper documentation upkeep
• Provide administrative support for vessel sales and charter agreements, including documentation preparation and coordination with business partners
• Ensure prompt preparation of vessels and crew for Outside Port Limit (OPL) jobs, including immigration clearance and departure/arrival applications
• Offer basic IT support and troubleshooting assistance for crew
• Perform any other ad-hoc duties as assigned

The successful candidate shall preferably possess:-

• A degree in Business, Business Administration, Maritime Business, Logistics or Supply Chain
• Minimum 2 years of working experience in the maritime and/or logistics industry
• Strong communication and interpersonal skills, and ability to engage with stakeholders at all levels
• Excellent critical thinking and numeracy skills, coupled with meticulous attention to detail
• Proficiency in the Microsoft Office suite of applications

Position Summary:

The Lab Support Specialist performs Instrument and Information Technology Support including infrastructure, software, system integration, instrument support, IT, and project management as required to support EFII growth across all sub-business units. The Lab Support Specialist will ensure assigned applications are effectively implemented and maintained to meet applicable regulatory requirements.

Essential Duties and Responsibilities:

• Demonstrates and promotes the company vision
• Develop or aid in the development of test plans for software validation and change control in accordance with all SOPs and Policies
• Validate and maintain computer software used to generate, process, or print raw data
• Perform simple to advanced programming activities including test, creation, or modification of the assigned applications based on user and/or system design specifications
• Identify opportunities to enhance automation/digitization within the business
• Complete specific programming or application improvement projects
• Review and update application documentation related to projects
• Develop, coordinate, and perform training sessions for users of the assigned applications/systems
• Evaluate new software for applicability within the business and determine if it meets SOP/Policy requirements for security
• Maintain all IT infrastructure, systems, hardware, software, IT closet, and hardware inventory
• Act as the liaison with the Eurofins IT NSC
• Lead application troubleshooting efforts within EFII
• Assist in risk mitigation efforts for disaster recovery plans, including performing or monitoring application/system back-up procedures
• Manage appropriate IT inventory on-site in Singapore to support the business growth and required response time
• Perform IT asset disposal
• Maintain neat and accurate records
• Regular attendance and punctuality
• Applies GMP/GLP in all areas of responsibility, as appropriate
• Conducts all activities in a safe and efficient manner
• Performs other duties as assigned

Basic Minimum Qualifications (BMQ):

To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements below are representative of the knowledge, skill or ability required.

• Ability to administer, manage, and maintain multiple applications and/or systems
• Demonstrated knowledge of PC, operating systems, IT infrastructure and security
• Advanced computer skills such as Power BI, SQL and Crystal Report
• Advanced knowledge in Windows-based data capture systems
• Ability to work independently and in a team environment
• Ability to learn new tasks
• Ability to think critically and solve problems quickly and efficiently
• Associates degree or at least 3+ years applicable experience in IT, infrastructure, or network environment (Vocational certificates are acceptable). Experience may be substituted for education
• Bachelor’s degree in IT, computer programming, network management, or comparable vocational certificates are acceptable
• Able to speak with internal clients to discuss user requirements, resolve minor issues, and understand business impact
• Ability to safely enter confined spaces and to troubleshoot IT systems
• Knowledge of ISO 17025, GLP, and GMP standards

Working hrs: Mon to Fri (0700AM to 0400PM)

Location: Serangoon

Requirements:

1. Singapore-Cambridg GCE N level Level (3 subjects including English)
2. Conversant in at least two languages, English and a Mother Tongue
3. Proficient in MS office i.e. Word, Excel, Powerpoint.
4. Relevant experience in administration and/or customer service.

Scope of works:

1. Attending to School General Office front-desk duties.
2. Handling telephone calls and walk-in enquiries.
3. Receiving in-coming mails / goods deliveries and arranging outgoing mails for posting.
4. Maintaining, updating, and compilation of data.
5. Attend to / assist unwell students.
6. Logistical e.g. taking photos/videos and admin support for school programmes, events or resource preparation.
7. Assist in other general admin duties when assigned.

Working hrs: Mon to Fri (0700AM to 0415PM)

Location: Serangoon

Requirements:

1. Diploma or GCE ‘O’ level or higher.
2. Conversant in at least two languages, English and a Mother Tongue
3. Proficient in MS office i.e. Word, Excel, Powerpoint.
4. Relevant experience in administration and/or customer service.

Scope of works:

1. Attending to School General Office front-desk duties.
2. Handling telephone calls and walk-in enquiries.
3. Receiving in-coming mails / goods deliveries and arranging outgoing mails for posting.
4. Maintaining, updating, and compilation of data.
5. Attend to / assist unwell students.
6. Logistical e.g. taking photos/videos and admin support for school programmes, events or resource preparation.
7. Assist in other general admin duties when assigned.

Location: Jurong West

Requirements:

• Diploma in Science or its equivalent
• At least 1 year of experience supporting school operations.
• Preferred experience as a lab assistant in science laboratory school environment.
• Experience in creating digital resources such as presentations and videos according to Science Experiential Learning Experiences using powerpoint.

Scope of works:

• Preparation of resources / materials for Science laboratory activities and enrichment programme.
• Label and keep records of teachers’ desk copies, reference books, lab apparatus and chemicals
• Pack and organise the resources in the Science Rooms.
• Ensure lab equipment, materials and specimens are in good working conditions.
• Conduct stock-take at least twice a year and Maintain a stock book.
• Ensure safety of pupils in the Science rooms. Report any incident to Science HOD.

Responsibilities:

Program Support Activities

• Develop and deliver training within the scope of ATM system contracts.
• Develop and maintain the training syllabus including:Production and maintenance of training methods/tooling and documentation as directed by the Training Manager.
  Maintenance of eLearning syllabus/content.
  Managing access to eLearning as required by project/program requirements.
• Provide operational support to V&V:Contributing to test validation on time and on budget, in cooperation with the customer representatives, during Factory Acceptance Tests (FAT) and Site Acceptance Tests (SAT) at the program’s relevant site
• Contributing operational concept/context to the correction and validating the Problem Change Reports (PCR’s) in coordination with the other teams (e.g. System Engineering, V&V)
• Contribute to the maintenance of traceability between customer requirements and the functional baseline
• Support Technical Working groups both internally and externally to define technical solutions that are operationally fit-for-purpose.
• Develop and conduct test procedures in conformity with specifications in order to ensure customers’ acceptance of ATM products.
• Provide system use guidance to existing and potential customers when required.
• Deliver ATC Awareness training as required to internal AMS teams.

Bid and Strategic Business Activity

• Provide ATS support and advice to the Thales Engineering and Marketing teams.
• Support development of Sales & Marketing Department product demonstrations in responding to Requests for Tender.
• Deliver product demonstrations to:prospective clients
  client management, technical and operations personnel.
• Review and provide feedback of proposed enhancements of the TopSky product [product roadmap]
• Assist the Operational Support and Training Manager with preparation/validation of AOS estimates in the context of projects/bids

General

• Prioritisation of competing deadline activities
• Identify risks, and propose effective solutions; execute mitigation actions and report on outcomes and residual risks
• Provide recommendations to Lead ATC Operations Specialist and Operational Authorities on modification of ATM related products/features.

Requirements:

• At least 5 years of Operational ATC experience across multiple disciplines.
• Firm understanding and demonstrated experience in training development and instruction.
• Significant ATM product knowledge or at least 2 years as a member of a Project Team involved in the implementation of a modern ATM system
• Excellent written and oral communications skills
• Capable of working in a self-directed environment without direct supervision
• Ability to work in a multicultural environment,
• Assist in ensuring a harmonious work environment in all departments that you are working with by upholding Thales's key values
• Comply with all relevant company Occupational Health, Safety and Environmental policies and frameworks and work practices, with the intent of preventing or minimising accidental exposures to self, colleagues, visitors and/or the environment and to ensure safe work practises at all times.
• Comply with all relevant Company policies and procedures
• Willingness to undertake periodic interstate or international travel as part of project/program support.
• ATM End users in-the-field use of Thales solutions / products.
• Operational activities, organisations, roles and customer decision making processes when implementing Thales solutions / products.
• The trend of the evolutions of the strategic operational approaches and the future needs of the customers / users.
• Air Traffic Control Licence (Current or previously held) will be added advantage.
• Knowledge in Operating System [UNIX, Linux, Windows] will be added advantage.
• Proven problem identification and analysis skills and system requirements analysis skills
• PC Software - Word, Access, Excel, PowerPoint, AuthorIT.

• Develop channel partners’ aftermarket capability in a geographic area by resolving product, performance, and process issues.
• Resolve product process and technical issues and ensured dealers meet customer ownership experience, profitability, and growth expectations.
• Communicates with factories on appropriate issues and solutions
• Delivers product training, technical, and/or management training to channel partners, company employees or customers
• Facilitates channel partner employee development by counseling them on training plans and class enrollment.
• Administer product warranty, product support policies and/or processes and other reimbursement policies.
• Provides marketing support to ensure product optimization via customer clinics and assisting with demonstrations and farm shows.

Job Summary

The Water Treatment Marketing Support Engineer will provide technical support to the marketing team, focusing on membrane filtration technologies and water treatment solutions. This role involves collaborating with sales teams, customers, and engineering departments to effectively communicate product benefits, conduct market research, and support business development initiatives.

Key Responsibilities

1. Technical Support: Provide in-depth technical knowledge of water treatment processes, particularly membrane technologies (e.g., Nano Filtration, Reverse Osmosis) to assist the marketing and sales teams.
2. System Design: Develop and optimize designs for membrane filtration systems, including Nano Filtration and Reverse Osmosis technologies.
3. Water Quality Assessment: Analyse raw water quality data to determine treatment requirements and evaluate the effectiveness of membrane technologies.
4. Membrane Selection: Evaluate and select appropriate membranes based on performance specifications and project requirements.
5. Process Optimization: Identify opportunities to enhance system efficiency and increase water recovery rates.
6. Troubleshooting: Support operational teams in diagnosing issues related to membrane fouling, scaling, and maintenance.
7. Documentation: Maintain accurate records of system performance, maintenance activities, and compliance with quality standards.
8. Customer Engagement: Engage with customers to understand their requirements and provide tailored solutions that meet their specific water treatment challenges.
9. Training and Education: Develop training materials and conduct workshops for internal teams and customers on product features, benefits, and applications.
10. Marketing Materials: Contribute to the creation of marketing collateral such as brochures, case studies, and technical papers that highlight product advantages and applications.
11. Feedback Loop: Gather customer feedback on products and services to inform future product development and marketing strategies.

Qualifications

1. Diploma, equivalent or higher, with a major in Chemical Engineering, Environmental Engineering, Water Resource Management, or a related field.
2. Knowledge of design and visualization software such as AutoCAD is a plus.
3. Experience: Minimum of 3 years of experience in water treatment processes or related fields with a focus on membrane technologies.
4. Communication Skills: Excellent verbal and written communication skills for interacting with technical teams, customers, and stakeholders.
5. Presentation Skills: Ability to present complex technical information clearly and effectively to diverse audiences.
6. Bilingual in English and Chinese is required.
7. Technical Skills:

6.1. Strong understanding of membrane filtration technologies (Nano Filtration, Reverse Osmosis).

6.2. Familiarity with water quality parameters and analytical methods.

6.3. Experience in market analysis and product positioning.

Desired Attributes

1. Strong analytical skills with a problem-solving mindset.
2. Ability to work collaboratively within cross-functional teams.
3. Proactive approach to identifying opportunities for improvement in products and processes.

Working Conditions

1. The position may require occasional travel for customer visits, trade shows, or training sessions.
2. Flexibility to work in a dynamic environment with changing priorities.
3. Salary (commensurate with experience): S$3200 – S$ 4200.
4. A part-time position is also available for application.

Application Process

1. Interested candidates should submit their resume along with a cover letter detailing their relevant experience and qualifications.
2. Interested applicants, kindly forward above required document and indicating earliest availability / notice period required, current and expected salary via email to: [email protected]

We regret that only shortlisted candidates will be notified.

Working Location: Defu Industrial City/PUB Water Exchange

• Maintains project administration in a correct and timely manner.
• Orders materials and equipment and takes care of the necessary permits.
• Accomplishes construction human resource objectives by selecting, orienting, and training employees.
• Assesses safety and finance goals.
• Manages sub-contractors by locating, evaluating, and selecting contractors.
• Meets operational standards by contributing construction information to strategic plans and reviews.
• Meets construction budget by monitoring project expenditures.
• Accomplishes construction project results by defining project purpose and scope.
• Approves construction projects by conducting inspections at critical phases.
• Prevents fines and work interruptions by complying with, and enforcing, codes.
• Maintains a safe, secure, and healthy work environment by following guidelines, standards, and procedures.

Role Overview:

The Vertical Sales Manager role will be responsible for landing new vertical logos to Apex and/or extend the share of our service scope for specified clients. As part of the company business development strategic across APAC, South East Asiamarket plays essential role for high-tech vertical and brand names. The Vertical Sales Manager is expected to have solid customer portfolio and relationship, business understanding so to utilize Apex unique strength of different air/ocean products and add value to customer supply chain demand. The candidate who with relatively strong experience in freight forwarding including air and ocean, and with proven track record of driving revenue growth for High-techcustomers would be a good fit.

Key Responsibilities:

• Identify effective sales leads
• Actively participate high-tech events and know-how of South East Asia market
• Collaborate with cross-functional teams to develop customized solutions that meet the unique needs of customers in the Asia Pacific market.
• Build and maintain strong relationships with existing customers, ensuring high levels of customer satisfaction and retention.
• Stay abreast of market trends, competitor activities, and regulatory changes to inform business strategy and decision-making.
• Sales discipline and activity management in CRM system

Qualifications:

• Bachelor's degree in business administration, logistics, or a related field.
• Minimum of 5-6 years of experience in business development, with a focus on S.E.A/APAC region and freight forwarding.
• Proven track record of successfully driving revenue growth and achieving sales targets in the designated vertical.
• Excellent communication and interpersonal skills, with the ability to build and maintain relationships with key stakeholders.
• Proficiency in English and additional language skills relevant to the Asia Pacific region preferred.

Key Roles & Responsibilities

• General administrative duties
• Prepare and send out quotations, sales orders and contracts
• Handle IT product-specific sales enquiries
• Assist with sourcing of new or existing products with new or current vendors
• Follow-up on all sales enquiries and orders promptly with accuracy
• Assist in receipt of goods delivered to office and coordinate with project coordinators in ensuring that goods are packed and labelled properly
• Coordinate and Operations Team in ensuring products and/or services are out properly and delivery promptly
• Inform Client and Supplier of unforeseen delays and problems
• Respond to feedback from Client and facilitate after-sales support when requested
• Acknowledges customers by responding to emails, texts and phone calls
• Provides any necessary data or reports to the sales team
• Recording sales trends and liaising with account managers to develop sales strategies
• Establish active communication and engagement with all other departments to help out where necessary
• Expediting requests rush orders and altering sales orders and shipping information as required
• Stay up-to-date with latest sales trends and best practices

Key Requirements

• Proven work experience as a Sales administrator or Sales support agent, preferably on Cisco Tools
• Hands-on experience with CRM software and MS Office (MS Excel in particular)
• Understanding of sales performance metrics
• Excellent organizational and multitasking skills
• A team player with high level of dedication
• Ability to work under strict deadlines
• Certification in Marketing, Sales or relevant field is a plus
• Fluent in speaking & writing in English

*This is a full-time contract role, on a 1-year renewable basis

We are looking for a proactive and tech-savvy IT Support Officer to join us! This hands-on role offers the opportunity to engage with various aspects of IT operations, including user support, system maintenance, and project collaboration. If you are passionate about technology and ready to apply your skills, we’d love to have you on board!

Key Responsibilities:

• Provide user training and support for IT programs and solutions.
• Provide ongoing support for our in-house CRM application and connected devices (e.g., tablets).
• Assist with network maintenance and resolve day-to-day system issues for software, hardware, and networking, if any.
• Coordinate with vendor and group HQ IT for project implementation, application rollout, software/system patching, and upgrades.
• Maintain and support office equipment, including laptops, printers, servers, and perform business email setup.
• Collaborate with on-site vendor for hardware and network troubleshooting when required.
• Document and update system protocols and procedures to ensure smooth operations.

What We Offer:

• Hands-on experience across various IT functions.
• Exposure to working with vendors and business users.
• Opportunities to hands on SAP systems troubleshooting, network management, and backend business IT programming and tools.

Qualifications:

Education:

A diploma or degree in Information Technology, Computer Science, or a related field.

Relevant IT certifications are advantageous.

Experience:

1-3 years of experience in IT support or related technical roles.

Knowledge of networking, troubleshooting, and hardware/software installation.

Technical Skills:

Proficiency in IT tools and remote support software.

Knowledge of Active Directory, VPNs, and IT security protocols.
Ability to diagnose and troubleshoot technical issues in real-time.

Soft Skills:

Strong problem-solving abilities.

Excellent communication skills to interact with users of varying technical abilities.

Ability to manage multiple tasks and prioritize effectively in a fast-paced environment.