Responsible for overseeing the sales of our products from beginning to end. This individual is the direct point of contact with a customer and in charge of ensuring a customer's needs and expectations are met. Sales Personnel should know their product inside and out and guide their customers through the purchase process efficiently and satisfactorily.

Job Requirements:

• Bachelor of Engineering with a minimum of 3 to 5 years of electronics & components sales experience, OR

• Diploma in Marketing or Business Admin with at least 2 years of electronics & components sales experience

• Excellent Knowledge of MS Excel, Power Point

• Outstanding written, verbal communication and negotiation skills

• Strong interpersonal skills

• Customer driven and result oriented

• Ability to thrive in a demanding environment and able to work on tight deadlines, and handle stress well

• Positive attitudes and ability to accept challenges

• Willing to travel to overseas for business trips

• Motivated and disciplined

You will be involved in driving the Talent Management strategy and implement programs that aim to attract, develop, retain, manage and engage our talents in Singapore to fulfil both immediate and long-term needs.

You will also be involved in managing the Employee Engagement strategies for Singapore to make Cognizant an even Greater Place to Work.

Your key responsibilities will include but not limited to:

The Role:

• Talent Strategy Development: Collaborate closely with senior leadership to craft and execute a comprehensive talent management strategy that seamlessly aligns with the organization's business objectives.
• Strengthen and establish an integrated, systematic approach to identify and develop credible pipeline for critical leadership positions as part of Succession Planning in the organization.
• Maintain accurate records and reporting of talent profiles and succession plans.
• Work with key stakeholders to implement and drive talent development programmes and initiatives as a follow up from talent reviews.
• Facilitate talent engagement sessions such as HiPo Connects with Leaders etc.
• Collect, analyse and interpret talent-related data and metrics to derive insights on effectiveness of talent management programmes.
• Strategically plan, communicate, and implement all other Talent Management related activities.
• Foster the desired organizational culture and enhance employee engagement across the company, through the formulation and implementation of people strategy.
• Lead the annual engagement survey, analyse the results, identify areas of focus to develop action plan and strategies to boost employee engagement - ensuring alignment to the organizational goals.
• Any other ad hoc duties assigned

Requirements:

• Degree in Human Resources or a relevant discipline.
• Minimum 6-8 years’ experience in Talent Management and Employee Engagement
• Prior experience working in a global/regional matrix organization is an added advantage
• Able to work independently and handle ambiguity
• Creative and innovative
• Strong project management with excellent stakeholder engagement
• Analytical & data-driven with a solution focused mindset
• Passion for creating an inclusive culture and promoting diversity in the workplace

Roles & Responsibilities

• Responsible for the company Safety Management System including implementation, monitoring, maintaining, reviewing and updating the system to stays current
• Keep abreast of new developments, safe working practices, government regulations and international codes of practice
• Plan and conduct internal QHSE audits
• Plan and support external QHSE audits
• Facilitate and lead safety reviews such project HAZID and Risk Assessments
• Implementing and monitoring project HSE Plans and performance indicators:

- HSE Awareness

- KPI’s (Leading and Lagging)

- Emergency Drills

- Incident and Accident Investigation Process

- MOC Process

- Audits

- Updating of project RA Registers, Non-Conformance Record Registers, Incident Registers, MOC Registers

and HSE Statistics

- Lead the Incident and Accident Investigation team

- Promote HSE awareness and safety culture within the company

Requirements

• Min 3 years working experiences within the offshore oil, gas or renewable industry
• Formal qualification in Safety discipline or adequate experience in Safety field
• Preferably qualification in NEBOSH IGC/ IOSH
• Knowledge of Quality, Health, Safety, and Environmental Management Systems
• Experience in Offshore Diving/ ROV projects will be advantaged
• Conversant with standard Microsoft business software
• Possess clear communication skills in oral and written
• Excellent interpersonal skills with a strong operational background and keen eye for details

Digital Marketing Executive (B2C E-commerce for Japanese Market)

Job Requirements

A written Japanese test (estimated 30 minutes) and interview will be conducted in the Japanese language by the Japanese hiring manager.

• A Diploma.
• Proficient in spoken and written Japanese language with a minimum certification of the Japanese Language Proficiency Test Level 1 (JLPT N1) because the websites are in the Japanese language and the customers are Japanese by origin.
• A minimum of 2 to 3 years of relevant work experience in digital marketing with a strong emphasis on B2C E-commerce.
• Proficient in digital communication tools such as email, Slack, Trello.
• Minimum of 1 to 2 years in CMS, and web analytics tools (Google Analytics, Google Search Console, Tableau) is essential.
• Minimum of 1 year experience in specific area of B2C digital marketing (i.e. Email Marketing, Social Media Marketing, Marketing Automation, New Customers’ Acquisitions, Competitive Analysis, Users’ Analytics, Web Advertising, Offline Events, Business Intelligence).
• It is crucial to have a solid understanding of data-driven marketing and the capacity to make decisions and choices based on data. It's also critical to be able to operate hands-on at a modest pace with excellent accuracy.
• Stive to achieve monthly sales targets, and competent in managing OKRs (Objectives and Key Results) with an emphasis on metrics.
• Capable of overcoming obstacles with mental toughness, an optimistic outlook, and resilience in the face of stress from competition and adversity.

Job Responsibilities:

• To drive sales and achieve monthly sales targets in accordance with OKRs on a monthly, quarterly, and annual basis.
• To supervise projects that are allocated in accordance with OKRs, giving the team (Marketing Assistants) the necessary guidance and bearing accountability for the projects' advancement and completion.
• To accomplish objectives in one or more of the marketing channels listed below:
• Marketing Automation - Email
• LINE-Mobile social media (YouTube, X, Facebook, Instagram, Tiktok, and so on)
• Vertical Video Marketing - Web Advertising
• Network Marketing
• SEO, both internal and external
• Talk with Prompt Engineering (GPT)
• Analytics GA4）
• Business intelligence (Looker Studio, Tableau)

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Project Executive to prepare, schedule, coordinate and monitor the projects that are being assigned to him/ her. Reporting to the Project Manager in the Project Team, he/ she will

• Work together with the clients, either at our office or client’s locations, to understand their needs and translate them into an actionable plan with the team.
• Work closely and communicate effectively with project manager, and other project team members to create and deliver quality solutions for the clients.
• Perform quality control work, taking into considerations of the budget, schedule, and plans.
• Keep track of project status and provide regular reports.
• Assure all the deadlines are being met.

Requirements:

• Diploma or Degree in Engineering or relevant field
• Proven working experiences as a project engineer
• Project management and organizational skills
• Commitment to exceeding customer’s expectations
• Time management and organization skills

Good to Have

• MS Office Skills
• Microsoft Project Skill
• Dynamic Business Central knowledge will be an advantage
• Negotiation skills

JOB DUTIES

• Coordinate with relevant parties to resolve delivery related issue, ensure orders are delivered in a timely manner and improve customer satisfaction
• Handle customer feedbacks on order fulfilment
• Execute logistic tasks within stated guidelines and policies
• Manage customer billing & coordinate with finance
• Work closely with Transport/Operation Manager
• Ensure all drivers and delivery assistants comply to SOPs
• Plan, schedule, organize and assign jobs daily
• Assist the Operation Manager to monitor the vehicles' servicing/maintenance schedule and arrange accordingly

JOB REQUIREMENT

• Applicants must be willing to work in logistics industry
• Experience in transport operations
• Preferred 1 year(s) of working experience in the logistics
• Ability to work independently and meet tight deadlines
• Ability to handle stress in a fast-paced environment
• Good communication skill
• Proficient in MS Office and basic MS Excel skills
• Able to read, write and communicate in English and Chinese
• Possession of Class 3/4 License will be a plus point

Job Benefits

• Performance Bonus
• Medical Benefits
• Annual Leave Benefits
• Flexible Working Hours

• MNC Shipping Company
• Friendly working environment and good working culture
• Location: Central
• Able to work independently
• Looking for someone who has experience working in the same industry

Job Responsibilities:

Financial Planning and Analysis:

• Develop, manage, and execute financial plans, budgets, and forecasts.
• Analyze financial data, trends, and variances to provide insights for decision-making.
• Assess the financial health of the organization and provide recommendations for improvements.

Financial Reporting:

• Prepare and present financial statements, reports, and summaries to senior management, stakeholders, and regulatory authorities.
• Ensure compliance with accounting standards and regulatory requirements.

Cash Flow Management:

• Monitor cash flows, including inflows and outflows, to ensure liquidity and financial stability.
• Implement strategies for optimizing cash utilization and investments.

Risk Management:

• Identify and assess financial risks, including market, credit, and operational risks.
  Develop and execute risk management strategies to protect the organization's financial assets.

Taxation and Compliance:

• Oversee tax planning and compliance, ensuring adherence to tax laws and regulations.
• Minimize tax liabilities while optimizing tax strategies for the organization.

Requirements:

• Min 5 years of experience in relevant role, preferably in shippping industry
• Min Degree in Accounting/Finance or equilvalent qualification
• Strong knowledge of financial management principles, accounting standards, financial analysis, and budgeting.
• Effective written and verbal communication skills for presenting financial information to senior management and stakeholders.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

. Ensuring that all food is of excellent quality and served in a timely manner.

· Planning the menu, keeping in mind budget, and availability of seasonal ingredients.

· Overseeing all kitchen operations.

· Coordinating kitchen staff and assisting them as required.

· Training staff to prepare and cook all the menu items.

· Taking stock of ingredients and equipment, and placing orders to replenish stock.

· Enforcing safety and sanitation standards in the kitchen.

· Creating new recipes to keep the menu fresh.

· Keeping up to date with industry trends.

· Receiving feedback and making improvements where necessary.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will provide administrative and logistical support to the Bachelor of Environmental Studies (BES) programme, in the Department of Biological Sciences, Faculty of Science. Duties and responsibilities include, but are not limited to the following -

• Assist the BES programme committee to draft curriculum papers and submit new course proposals to effect changes to the curriculum.
• Provide administrative and logistical support to course coordinators for ENV-coded modules
• Manage timetabling, course registration and examination matters
• Manage financial aspects of the BES programme, including the processing of invoices and request for payment forms.
• Facilitate admission processes for freshmen, including the polytechnic accreditation exercise, scheduling of aptitude-based admission and scholarship interviews, declaration of specialization for freshmen and facilitating the BES curriculum briefing at the beginning of every academic year.
• Plan and facilitate outreach events for prospective and current students, including NUS Open Day, Open House, Engagement Day and BES tea session.
• Provide support to BES student groups, including the BES student committee and BES Drongos.
• Provide support for BES student queries regarding enrolment and graduation requirements.
• Address any enquiries through the envhelp mailbox.
• Oversee updates to the BES website when required.

• Help organise any BES programme-related conferences or meetings.

• Ad-hoc duties as assigned by the Programme Committee.

Qualifications/Requirements/Other Info

• A recognised Bachelor’s degree in any field
• Experience in administration of academic programmes will be an advantage
• Strong interpersonal and communication skills
• Positive work attitude with service orientation, pro-active and team player
• Creative, meticulous, resourceful and self-motivated
• Proficient in Microsoft Office/IT applications

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Company Overview:

Join AITbiotech, a pioneering firm in the Molecular Diagnostic Industry, dedicated to advancing healthcare through innovative diagnostic solutions. We are seeking a highly motivated and dynamic Sales and Marketing Executive to contribute to our mission of providing cutting-edge molecular diagnostic products to healthcare professionals worldwide.

Job Overview:

As a Sales and Marketing Executive in the Molecular Diagnostic Industry, you will play a pivotal role in driving sales, expanding market presence, and fostering client relationships. Your expertise will be instrumental in promoting our molecular diagnostic solutions and ensuring their adoption in clinical settings.

Key Responsibilities:

1. Product Promotion:

• Develop and implement targeted marketing campaigns to promote our molecular diagnostic products.
• Collaborate with the marketing/graphic design team to create content highlighting the unique features and benefits of our solutions.
• Provide the graphic design team the up to date and relevant to our product information for our website/social media news postings.

2. Client Engagement:

• Identify and engage with key stakeholders in clinical laboratories, hospitals, and research institutions.
• Build and nurture relationships with distribution partners, addressing their specific needs and challenges.

3. Sales Strategy:

• Develop and execute sales strategies to meet and exceed revenue targets
• Generate and deliver compelling presentations and sales collateral to showcase the value of our products
• Provide product demonstrations and presentations to potential clients.

4. Market Analysis:

• Stay abreast of industry trends, competitor activities, and emerging technologies in molecular diagnostics.
• Conduct market research to identify opportunities for product development and business expansion.

5. Collaboration:

• Work closely with the product development team to gather customer feedback and insights for product improvement.
• Collaborate with cross-functional teams to ensure seamless integration of sales and marketing efforts.

Qualifications:

• Bachelor’s degree in Molecular Biology, Biotechnology, or a related field. Master's degree is a plus.
• Proven track record in sales and marketing roles within the molecular diagnostic industry, with at least 3 years of experience.
• Data-driven sales/marketing person, who thrives on setting and exceeding sales targets, analyzing market research, and identifying new business opportunities.
• In-depth understanding of molecular diagnostic technologies and their applications.
• Strong communication skills to effectively convey technical information to a diverse audience.
• Optimistic, ice-breaking personality is a plus. Won’t be turned down by the rejection of potential clients.
• Familiarity with relevant regulatory requirements and quality standards.
• Experience with Customer Relationship Management (CRM) software.

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time

• Position : Logistics Administrative Executive (Luxury Retail) – Up to $3,600 - Alexandra - All Welcome!
• Location : Alexandra
• Working hours : 5 Days Work Week – Monday to Friday: 9.00AM to 6.00PM
• Salary (commensurate with experience) : Up to $3,600 + AWS + Performance Bonus + 14 Days AL
• Duration : Perm
• Industry : High End Luxury Watch Retailer

Responsibilities:

• Assiting in all administration and logistics duties such as marketing logistics, inventory and watch boxes
• Ensure that items are prepared for third party collection or delivery
• Coordinating with Logistics forwarders on receiveing of cargo and perform stock count according to movement
• Ensure all inventories are properly monitored and reconciled
• Ensure all shipments are properly checked against shipment invoices and to follow up with HQ if necessary
• Ensure quality control on shipments according to company guidelines and standards
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma qualifications in Logistics related field
• Prior experience in related logistics field
• Must be physically fit to carry items

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Senior Consulting Manager (APAC)

Reg no.: R21101247 | EA No: 13C6684

Job Responsibilities:

• Scheduling of daily collection / delivery
• Resolving daily collection / delivery issues
• Tabulate trip allowances
• Conduct weekly toolbox / training session
• Perform cross training for team members
• Ensure the maintenance of all vehicles
• Submission of Safety Induction Course / Other related courses
• Responsible for team performance & discipline
• Work closely with Customer Service & Operation Team
• Positive problem-solving attitude
• Act as backup for other fleet supervisor during their absent
• Coordinate ah-hoc emergency response
• Incident report submission – lead investigation/determine root-cause/corrective & preventive plan

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

The Role

This position will provide network support for Mapletree Group, which include being the point of contact for all requests, issue resolutions and support change requests after office hours, local and overseas.

Job Responsibilities

• Provide first, second level Network support
• Hands on experience in configuring, troubleshooting routing and switching protocol - BGP, OSPF, HSRP, layer 2 switch eg VLAN, STP
• Working knowledge of OSI layer 7 protocols including TCP/UDP, DNS, DHCP, http/https
• Experience in network segmentation through routing, VPN, SD-WAN
• Experience in Solarwinds, familiar with SIEM, syslog.
• Experience in managing Cisco call manager, teams voice.
• Primary responsibility for voice System, Cisco Enterprise Voice and Microsoft Team.
• Responsible for support of projects, change requests where needed and accommodate project/change timelines and work schedules. Comfortable to travel where needed.
• Able to manage, plan and resource projects effectively in a complex organisation
• Understanding of incident, problem, change management processes
• Ensuring network systems are compliance to security policies, follow the standard operating process (SOP).
• Good team player and able to work at all levels, confident, self-driven.
• Manage Operational admin activities like:

1. Supervising vendors and ensuring works are carried out appropriately, ensuring SLA are met, monthly reporting.
2. Procuring equipment and services
3. Maintaining billing records, contract expiry and coordinating payments
4. Updating documentation for system, equipment inventory, SOPs etc.
5. Monitoring systems
6. Preparing status reports for management

Job Requirements

• Diploma in Information Technology, and a Cisco Certified Network Professional (CCNP) or related disciplines.
• At least 5 years of relevant hands-on experiences.
• Familiarity in Cisco Switching and Router, Juniper and Palo Alto Firewall are essential.
• Responsible individual who are self-motivated, independent and good team player preferred.

Job Description

• Assisting Warehouse Manager Overseeing shipment loading and unloading, handling day-to-day operations for the warehouse and creating shipment schedules
• Monitoring inventory levels using software programs and initiating transportation or shipments when inventory levels become too low or high
• Enforcing facility security and employee safety measures to ensure that the warehouse adheres to the government’s safety standard
• Examining related materials and goods to identify defects and check the quantity
• Overseeing teams and staff, assigning staff schedules, organising employee training and developing teamwork initiatives
• Communicating with clients, suppliers and vendors by email or phone to coordinate equipment needs and schedule shipments

Requirement

• Warehouse, Transport, Shipping Logistics Related
• Excellent Verbal And Non-Verbal Communication Skills
• Customer Service Skills
• Problem-Solving Abilities
• Leadership Capabilities
• Teamwork Skills
• Safety And Security Awareness
• Organizational Skills
• Forklift License

The role will be reporting to the Business Manager as a key member of the Sales Team in QT Instruments. This is a customer facing role supporting Sales, Operations, and Product Management who will be responsible for the execution of orders with the primary focus on building a strong relationship and providing superior customer experience.

We are looking for someone who is a self-starter and is able to work under general direction using discretion to complete tasks, frequently solves problems through research of multiple alternatives, builds stable working relationships with internal and external contacts, and impacts the immediate workgroup through accuracy of tasks and information provided.

Responsibilities:

1. Prepare sales quotations and update information to the company’s Sales CRM system
2. Manage Key Account Customers’ daily blanket orders and contracts including coordinating deliveries.
3. Ensure orders renewal and continuity together with the sales and marketing team.
4. Building and maintaining client relationships: Develop strong relationships with new and existing clients by understanding their needs, providing excellent customer service, and keeping them informed of updates and promotions.
5. Meeting sales targets: Work to meet or exceed team sales targets by closing deals and generating revenue and optimal gross profits for the company.
6. Reporting and sales tracking: Effectively make use of “Salesforce” (CRM software) to keep detailed records of selling activities, maintain an updated customer database, and report on sales performance to management in timely fashion.
7. Assist in the preparation and submission of sales tenders.
8. Any other duties assigned by Senior Management team.

Requirements:

• Minimum Diploma in any discipline.
• Minimum of 2-years’ experience in customer facing environment. (healthcare industry preferred)
• Must have experience processing orders in various systems. (e.g. Salesforce)
• Looking to find a service-oriented person with good Interpersonal skills, written and verbal communication skills and phone etiquette.
• Able to manage multi-tasking in tight deadlines and cross-functional team communications
• Ability to work both independently and collaboratively, think creatively and take on challenges, and proactively solve problems.

Job Description:

This position will be responsible for leasing of the Industrial properties under Mapletree portfolio.

• Supporting and implementing strategies to maximise rental and occupancy of the properties within the Company's industrial portfolio
• Securing new tenancies, identifying market segments and prospects, managing lease renewals with existing clients, and liaising with property agents
• Conducting market research of competitors and market benchmarks of rentals and occupancy cost
• Maintaining good relationships with tenants and prospects

Job Requirements:

• Degree in Real Estate, Estate Management, Building, Business Marketing
• Sound understanding of the real estate industry with an extensive network of contacts
• Strong presentation, negotiation and effective interpersonal skills
• Candidates who are registered as Salespersons under the Estate Agents Act (EAA) or possess qualifications equivalent to Real Estate Salesperson (RES) examination will have added advantage

Primary Responsibilities

1. Managing the day-to-day operations of the depot

2. Establishes, assigns, and adjusts work methods and procedures to meet schedules using knowledge of capacities and capabilities of depot personnel

3. Ensuring that high levels of service are maintained

4. Monitoring health and safety in the depot

5. Liaising with key customers to make sure they’re satisfied with the depot’s performance

6. Managing the quality control of the depot and all equipment within the depot

7. Recommend and investigate work to facilitate the smooth running of the depot

8. Manage, coach and provide day to day leadership to team members

Senior Executive, NUHS Command Centre, Group Care Plan Operations

Overview and purpose of the position

Senior Executive, NUHS Command Centre will assist in the NUHS Command Centre operations in both peacetime and non-peacetime. The incumbent will partner the NUHS hospitals’ operations and command centre teams to ensure the smooth operational flow within the NUHS hospitals. Additionally, the incumbent will be expected to support scenario and preparation planning for community outbreaks/ pandemics and stand up to support External Crisis Operations, when required.

Job Responsibilities

• Assist in the running of the day-to-day operations of NUHS Command Centre
• Monitor NUHS hospitals' inflow, inflight and outflow situation
• Conduct trend analysis based on past data to derive predicted future trending of hospital flow
• Preparation and dissemination of operations staff aids and reports, as and when needed
• Facilitate meeting set up and running, as and when needed
• To coordinate with internal and external stakeholders on tasking orders, resource planning, mission analysis, disseminating response and activation plans, support in logistics coordination, forecast of key events, etc
• Assist in the running of the day-to-day operations of NUHS External Crisis Operations Command Centre during activation
• Assist the team in the conduct of regular table top and training exercises as part of NUHS External Crisis response readiness
• Monitor and track status of external operations, when required.

Job Requirements

• Basic degree in any discipline.
• At least 3 years of relevant work experience in administration or project management.
• Healthcare operational experience will be an added advantage, although not necessary.
• Experienced in operations and emergency planning.
• Ability to work with multiple internal and external stakeholders.
• Ability to operate in a complex environment and adaptive to changing roles and priorities.
• Strong collaboration, interpersonal and communication skills
• Able to work independently and as a team.

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

Note: This role is for a 1-year contract position.

Roles and Responsibilities

1. Sales Submission and Data Management

• Checking of submission documents based on regulatory and internal guidelines to assess the status of submission & perform the necessary follow-up
• Packing submission for dispatch and packing internal documents
• Perform timely data entry on sales submissions and maintenance of client and policy data
• Checking of data entry to ensure accuracy
• Meeting of KPIs – accuracy, quality output and service levels
• Manage enquiries through common mailbox, internal and external stakeholders promptly

2. AML Screening

• Collate Due Diligence information and disposition the name screening alerts with rationale to support accordingly to the AML guidelines and policies.
• Document the disposition clearly and timely with supporting evidence using a risk-based approach.
• Perform the name screening duties and escalate true screening matches to AML function for further review.
• Reach out to respective business units to obtain additional identifiers / clarifications and support documents to conclude screening alerts.

3. General Administration

• Arrange for retention at the offsite storage and maintain proper records of the endorsed batch list and courier services consignment notes
• Inventory management of forms, brochures, and documents
• Send broadcast/announcement to all relevant stakeholders

4. Systems & Others

• Work on enhancement for inhouse system and perform User Acceptance Testing (UAT) for changes implemented and issue logs raised
• Update Operation Manual on a timely basis
• Review and streamline workflows where applicable
• Work closely with cross-functional teams for processing functions with interdependencies
• Identify interdependencies when analyzing issues and proactive to propose resolution
• Assist the HOD/Team Lead and perform adhoc tasks and projects as and when assigned

Requirement

• Minimum diploma holders
• Candidates with at least 2 years of experience in banking/financial industry preferred but fresh graduates are welcome
• Having compliance qualifications like ACAMS and ICT certifications is added bonus although not mandatory.
• Proficient in Microsoft Office Applications (Words, Excel, and Powerpoint)
• Self-motivated and able to work independently
• Able to prioritize and work in a fast-paced environment
• Ability to multi-tasks and take ownership of assigned tasks
• Good communication, time management and organizational skills
• Analytical and meticulous
• Positive attitude and willing to learn

The Commercial & Marketing Executive is responsible for overseeing the daily operations of all online stores. This includes managing inventory, overseeing customer service, monitoring sales and profits, and collaborating with marketing and web development teams to optimize the website and improve the user experience.

Key Responsibilities:

• Manage day-to-day operations of the online store, ensuring that all orders are processed and shipped in a timely manner
• Oversee inventory management, ensuring that products are stocked and available for purchase
• Monitor sales and profits, identifying trends and opportunities for improvement
• Collaborate with marketing and web development teams to optimize the website and improve the user experience
• Manage customer service operations, ensuring that customer inquiries and concerns are addressed promptly and effectively
• Analyze data and metrics to track performance and identify areas for improvement
• Develop and implement policies and procedures to improve efficiency and productivity
• Manage relationships with vendors and suppliers to ensure timely delivery of products and services
• Stay up-to-date with industry trends and best practices and incorporate them into the online store’s operations
• Manage a team of employees including hiring, training and performance management

Requirements:

• Bachelor's degree in business administration, marketing, or a related field
• Minimum of 5 years of experience in online retail operations or a related field
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Experience with e-commerce platforms, inventory management systems, and analytics tools
• Familiarity with web development, digital marketing, and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
• Strong organizational skills and attention to detail

Unleash your potential with Senses International

Senses International believe in unleashing the potential of employees by providing them with a dynamic and stimulating work environment where creativity and expertise intersect to create unparallel fragrances. Senses International have a team of passionate individuals who are dedicated to making a difference in the fragrance industry. As an employee at Senses International, you will be part of a vibrant and diverse team that values collaboration and innovation. The company encourage employees to explore their creativity and push the boundaries of what is possible in the fragrance industry

The company also foster a culture of continuous improvement and encourage the employees to take ownership of their career. Join Senses International and unleash your potential in the fragrance industry. With company’s unique blend of creativity and expertise, the sky’s the limit for your career growth and development.

Job Position: Sales Executive

We are currently looking for a committed Sales Executive to support Senses expansion plan. This role will be reporting to the business development director.

Key duties and responsibilities

Reporting to the Business Development Director with assigned tasks to achieve agreed business targets

Strengthen Business relationship & maintain high customer intimacy with current clients and expand account base

Develop account strategy internally for key customers to identify growth opportunities with the account

Manage project and work closely with technical team

Partner with operation team to ensure customer satisfactions in terms of services and supply

Any other duties as assigned.

Required Skills:

Min Diploma in chemistry or relevant field

Class 3 driving license (Company car will be provided)

Preferred at least 2-3 years of relevant experience in chemical or manufacturing industry.

Excellent communication skills, both written and verbal

Comfortable working in an aromatic environment

Proficient in the Microsoft Suite Applications (Excel, Words, Power Point) and good presentation skills

Preferred Skills/Competencies:

Creative problem-solving skills and ability to work with strict deadlines

Knowledge and application of sales techniques such as building rapport needs/values selling, negotiating, and closing the sale.

Ability to work both independently and / or within a team environment

Multi-tasking, prioritisation and effective time management skills

Job Title

Order Entry and Logistics Coordinator

Summary:

Candidate will be responsible for the triage and processing of Service Orders. These Service Orders are related to the coordination of new equipment installations for commercial vessels that have global sailing patterns.

The ideal candidate may have experience working for a Fleet Manager or a Maritime hardware supplier coordinating projects/services on vessels. Or comparable work experience in Field Service Operations for land-based telecommunications.

Essential Duties and Responsibilities:

Include but are not limited to the following:

• Triage and process Service Orders for KVH managed installations (Asia Pacific Region)
• Service Order entry into Baan ERP system
• Coordinate logistics requirements with Asia Pac Sales managers, customers or consignee, via phone and email, to ensure proper delivery of product
• Verify shipping and consignee/forwarding agent information
• Coordination with vessel sailing schedules
• Determination of proper shipping method
• Freight quotes with proper of Incoterms
• Provide needed shipping documentation for country specific Customs clearance
• Liaise with KVH functional groups as needed
• Sales Department – receiving, checking and processing new orders
• Finance Department – unblock orders and receive proper pre-payment from customer as necessary
• Shipping Department – ensure proper delivery terms and deadlines are communicated
• Coordinate service operations including scheduling and distribution of work for technicians, utilizing Salesforce to generate and manage work orders.
• Responsible for updating Salesforce with customer and vessel information
• Enter RMA orders (Return Materials Authorization) and follow up on returns related to Decommissioned units.

Qualifications/ Prerequisites:

• Minimum high school diploma or GCE “A” Level or equivalent required; Diploma.
• Fresh Graduates are welcome
• Demonstration of attention to detail and accuracy to ensure quality of subsequent processes
• Prior experience with international logistics company
• Prior experience working in a CRM system for case management is an added benefit (Salesforce)
• Prior experience working with an ERP system for inventory management is an added benefit (Baan)
• Ability to Problem solve, working independently and as part of a team
• Attention to detail and accuracy is a must
• Good command and knowledge of English with effective communication skills, responsible, reliable and an independent worker.

Salary commensurate with qualification and work experience