Total 38 social responsibility manager job vacancies in Information Technology category in D20 Bishan, Ang Mo Kio

Job Description:

1. According to the project requirements, complete the feasibility and needs analysis of the machine software project;

2. Responsible for the development of each module of non-standard equipment, programming implementation and system debugging;

3. Understand the visual system;

4. Assist in the analysis and processing of abnormalities and malfunctions related to on-site machines of automation equipment;

5. Write test reports, equipment instruction documents and training work;

Requirements:

1. Bachelor degree or above, major in computer, electronic engineering, automation, etc.;

2. Have more than 10 years of C#, or VC++ development experience, skilled use of Visual Studio tools;

3. Have more than 10 years of non-standard equipment software development experience;

4. Familiar with the motion control system, familiar with the commonly used vision systems Halcon, Euresys, OpenCV, etc.;

5. Has strong logic analysis and independent problem solving ability, and has a strong team spirit;

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business

Our Training & Simulation Systems business has close to 40 years of experience in delivering innovative learning, training, and simulation solutions to customers in the defence, public safety and security, and enterprise domains. We envision to create a better future together through learning, training, and simulation.

Together, We Can Make A Significant Impact
To maintain consistent practice while also seeking balance with the customer experience, you will maintain awareness of the company’s Quality Management System (QMS) and ensure conformance with policies and processes, while helping the team to stay productive and focused on the solution for the customer.

You will also take on a lead role, where you will lead a team and provide the technical leadership and ensuring that the execution of the sub-system assigned to you runs smoothly and efficiently. Where applicable, you will guide the team on common and/or standardised methodologies, particularly where there are collaborative works with external parties. In addition, as regular duties, you will liaise with the company’s leads from the various products offering to design and implement technology solution.

Be Part of Our Success
You will be involved the development high-fidelity models in a flight simulator. You will be involved in understanding the various aircraft systems or avionics to model, designing, and developing software that accurately reflects the behaviour of the avionics in real-life. You may also expect to apply a different programming language in the course of your work.

• Perform design & implementation of software system projects that define the architecture, components, interface & other characteristics of an application.
• Conduct user requirements, application development, system integration, deployment as well as troubleshooting.
• Conduct testing to evaluate the attribute or capability of the software & determine that it meets the expected results.
• Perform quality assurance & ensure the software meets customers' expectations.
• Cooperate with leads from the various products offering to define solutions for your sub-systems
• Handle and manage the technical budgets with the goal of solution delivery within parameters.
• Technical team management

Qualities We Value

• Prior experience in system design with good understanding of technical trends
• Knowledges of code management software, programming skills
• Proficiency in English (writing and speaking)
• At ease with high-level communication and networking
• Able to learn quickly about products and services, comfortable with technical jargon
• Self-motivated and resilient, with composure to deal with circumstances and customer demands
• Hands-on experience in system design & application development for medium to large-scale projects will be an added advantage.
• Strong in software development, especially in C/C++.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a System Process Manager in Singapore. The position is based in our HQ at Ang Mo Kio.

As a System Process Manager, you will:

Play a role in enforcing a control mechanism to ensure price integrity, stringent controls and check on processes and mapping; and implementing initiatives and control which would involve in-depth studies of current control at various level in GSBM process flow, structure and business models to ensure that there is continuous improvement of the organization's efficiency and effectiveness.

• Work closely with IT team and Commodity team to enhance in improving the current business processes.
• To support documentation of all E-business control processes.
• Work closely with process owners and GSBM team to identify potential opportunities for improvements.
• To work with IT in reviewing the need for Digitization process in GSBM.
• System enhancement to improve work efficiency.
• Coordinate with Sites, HR and GSBM to support on training materials and schedule training if required.
• To work on Leadtime tracker with GSBM to ensure alignment of the market condition.
• To support any SAP related issues like EDI, VMI/Inventory Portal and system linkage issues
• To support department on functional knowledge and skill set on intranet posting.
• Review current system process for improvement.
• Align current GSBM system processes across the commodity at AMDS and TPS to ensure one system to be applied.
• Perform any other duties as assigned.

What skills and experiences are we looking for?

• Degree in Business Studies, Supply Chain Management, Computer/IT or relevant discipline.
• Minimum of 8 years’ experience in process mapping/review, streamlining and/or re-engineering, including at least 5 years in a managerial role.
• Prior working experience in the electronics manufacturing industry or consulting firms will be advantageous.
• Knowledge of Quality Management Systems and/or Frameworks.
• Excellent communication, presentation, and interpersonal skills.
• Strong business acumen, self-starter and able to work independently.
• Strong analytical skills with good initiative and a strong drive for success • Excellent interpersonal communication skills, resourceful and independent.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited

and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

Summary

Imagine what you could do here. At Apple, new ideas have a way of becoming phenomenal platforms, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Apple’s ETS Platform Services group is looking for a talented leader in software engineering with great technical acumen, self-drive, attention to detail, comfort with pulling up the sleeves to get hands-on, and excellent verbal & written communication skills. Strong background in operations, automation, implementation and development experience is required for this leadership role. Ensuring the availability, performance, maintenance of high volume, highly available, mission critical enterprise platforms/applications related to Infrastructure Platform (DevOps, Nginx), Broad spectrum of large scale, high performance security platforms system anomaly detection, malware and abuse detection and prevention, edge security etc. to name a few and Business Platforms in supply chain domain.

Description

As a Leader, we seek your contributions in building, developing, and retaining a high-performing team of software engineers and create an environment where they can thrive and succeed. You act as a visible role model for your team when it comes to getting things done, meeting, and exceeding expectations. We look forward to your skills in relationship management and partnership are top-notch as this role requires working with management, developers, quality engineers, EPMs and SREs who take pride in building outstanding scalable solutions. While the primary role is leading/managing employees, you should have deep technical knowledge on distributed systems and cloud computing, security platforms and can quickly understand and respond to peer teams' needs.

You will:

• Spearhead in designing and implementing comprehensive monitoring for applications, integrations and anomalies.
• Innovate and find opportunities and drive automations efforts across various platform and security applications.
• Working closely with Cross functional IT organization, Business group, Apple's production support team, application engineers, systems engineers, database administrators and QA team to effectively ensure implementation and reliability of Platforms/Applications.
• Look beyond daily demands to identify and discuss trajectories — the technological, the organizational, and the social to make strategic decisions to advance team’s performance and growth of team’s potential.
• Apart from proving help to team, also open to collaborate and seek help to unblock any hurdles team may face while working to achieve their goals.
• Identify strengths and weakness to nurture talent and provide opportunities to harness their strengths and grow and also guide them to overcome their weaknesses.
• Seek and familiarize with new industry trends in machine learning, anomaly detection and edge security domain to provide clear direction to team.

Minimum Qualifications

• More than 12 years in software engineering including more than 5 years as an engineering leader
• Strong experience in delivering business critical applications and cross cutting platforms that are scalable and highly available.
• Experience is working and managing deliverables in a globally diverse environment.
• Strong analytical, troubleshooting and problem solving skills
• Ability to communicate with large cross-functional teams about various engineering topics such as system architecture, detailed design, APIs, project schedules etc.
• Ability to make right trade-off choices when dealing with functional complexity, conflicting priorities and aggressive schedules
• Represent the team and remove hurdles to enable each team member to operate at the highest level of efficiency and productivity
• Ability to hire, mentor and manage the performance of a large team.
• Good knowledge in at least one object oriented programming language (preferably Java)

Preferred Qualifications

• Experience managing engineering/operations team anti abuse/ security domain (good to have)
• Java and JVM technologies runtime configurations and troubleshooting is a plus
• Good understanding of Database concepts, PL/SQL and NoSql Technologies.
• Good understanding of various machine language algorithms and patterns is desired
• Good understanding of Cryptographic algorithms, Data security, SSL, certificates etc.
• Good fundamentals on data modeling and Machine learning algorithms

Responsibilities:

• Define, prioritize, and execute the product roadmap, ensuring alignment with business goals for front-office Equities technology.
• Act as Scrum Master champion, facilitating agile ceremonies including daily stand-ups, sprint planning, reviews, and retrospectives.
• Engage with front-office traders, portfolio managers, and stakeholders to gather requirements, provide updates, and align on deliverables.
• Translate business requirements into technical specifications and manage the product backlog to ensure development readiness.
• Collaborate with cross-functional teams, including Development, QA, and DevOps, to ensure high-quality, timely delivery.
• Drive continuous improvement, promoting transparency, accountability, and efficiency within agile teams.
• Ensure compliance with regulatory standards and manage risks related to equities application development.

Requirements:

• Bachelor's degree in Computer Science, Engineering, Finance, or a related field.
• At least 10 years total work experience with minimum 5+ years as a Scrum Master or Product Manager, with specific experience in Equities applications within an investment banking front-office environment.
• Certified Scrum Master (CSM) or equivalent agile certification preferred.
• Strong knowledge of equities trading workflows and front-office technology systems.
• Proficiency in Agile methodologies and tools (e.g., Jira, Confluence).
• Familiarity with Equities applications, trading platforms, and regulatory requirements.
• Knowledge of Unix/Linux, FIX protocol, messaging systems (e.g., Solace), and data analytics platforms.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Excellent analytical and problem-solving skills with attention to detail.
• Effective communication and interpersonal skills, capable of engaging and influencing stakeholders at all levels.

Job Responsibilities:

• Design and standardize workplace and infrastructure solutions across the organization, ensuring alignment with industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions, including end-user devices, telephony, collaboration tools, and office productivity tools (with a focus on Microsoft 365 and emerging technologies such as Microsoft Co-Pilot).
• Manage network infrastructure, including WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access technologies, and other network-enabling tools and applications.
• Oversee the Service Desk operations to ensure efficient handling of service requests and incident management.
• Drive service recovery efforts for workplace technologies and infrastructure, minimizing downtime and service disruptions for both internal users and external customers.
• Track and report on service provider SLAs to ensure compliance and quality of service.
• Evaluate and recommend new workplace technologies, keeping up with technology trends and evolving regulatory requirements.

Job Requirements:

• 5+ years of experience in managing workplace technology and infrastructure environments.
• Proven experience in implementing and managing Microsoft infrastructure tools (e.g., Microsoft 365, Active Directory, Azure AD, SCCM, endpoint management).
• Strong understanding of WAN routing protocols, QoS, COS, and network protocols (e.g., DHCP, TCP/IP, VPN).
• Certifications in Workplace Technology and Networking are preferred (e.g., Microsoft, Cisco), but not mandatory.
• Solid technical, analytical, and engineering skills with hands-on experience in managing workplace technology and network infrastructure.
• Customer service-centric, with excellent communication skills to interact with non-technical users.
• Familiarity with the ITIL framework, IT service management concepts, and Agile methodologies.

Job Responsibilities:

• Lead and manage technical project deliverables, ensuring projects are completed on time and within budget.
• Coordinate technical implementation across project teams, ensuring smooth production cutover and post-implementation support.
• Serve as the escalation point for project issues and provide hands-on guidance to project teams.
• Manage risks and issues during project delivery and provide L3 support as needed.
• Collaborate with architects, security teams, and suppliers to ensure design compliance with enterprise standards.
• Facilitate security testing and remediation efforts, including penetration testing.
• Ensure successful completion of SIT, UAT, and performance testing with high-quality results.
• Engage with stakeholders to gather functional and technical requirements and provide system input during the specification phase.
• Oversee financial management of projects, including budgeting and cost tracking.
• Provide regular status updates and escalate issues affecting project timelines with proposed solutions.
• Ensure project documentation complies with industry and organizational standards.

Job Requirements:

• 7+ years of experience in project management, with a focus on technical project delivery.
• Experience with business analysis and business process reengineering.
• Strong skills in client management, negotiation, and conflict resolution.
• Proficient in MS Project, Confluence, JIRA.
• Familiarity with SDLC and Agile methodologies.
• Experience in end-to-end implementation in the Financial Services industry, particularly with:Cloud solutions , Infrastructure/Network solutions, Endpoint/Workplace technology , Active Directory/Identity Management
  

System Maintenance and Monitoring:

· Perform regular maintenance tasks such as updates, patches, and backups on system and network.

· Continuously monitor system performance and health, identifying and resolving issues proactively.

· Ensure all IT systems and infrastructure are running efficiently and securely.

Troubleshooting and Support:

· Respond to and resolve system-related issues and outages in a timely manner.

· Provide technical support and assistance to end-users and other IT team members.

· Document issues, troubleshooting steps, and resolutions in the ticketing system.

Security and Compliance:

· Implement and enforce security policies and procedures to protect IT systems and data.

· Ensure compliance with industry standards and regulations.

Backup and Disaster Recovery:

· Manage backup systems and procedures to ensure data integrity and availability.

· Develop and maintain disaster recovery plans and conduct regular testing.

Documentation and Reporting:

· Maintain detailed documentation of system configurations, maintenance activities, and procedures.

· Generate and analyze system performance reports to identify trends and areas for improvement.

· Collaborate with other IT staff to develop and implement best practices.

Collaboration and Communication:

· Work closely with other IT team members to support various IT projects and initiatives.

· Communicate effectively with stakeholders to provide updates on system status and maintenance activities.

· Train and mentor junior staff as needed.

Qualifications:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Minimum of 4 to 6 years of experience in IT systems maintenance or a similar role.
• Proven experience in maintaining and supporting IT infrastructure in a complex environment.
• Proficiency in operating systems such as Windows Server and/or Linux (Red Hat, CentOS, Ubuntu).
• Experience with virtualization technologies such as VMware vSphere, Microsoft Hyper-V, and KVM or HCI.
• Knowledge of networking fundamentals, including TCP/IP, DNS, DHCP, VLANs, and routing protocols.
• Familiarity with storage solutions (e.g., SAN, NAS) and data management techniques.
• Scripting skills in languages such as PowerShell, Bash, or Python for automation tasks.
• Good leadership skill
• Good communication in English skill both spoken and written

Soft Skills:

• Strong problem-solving and analytical abilities.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong organizational skills.
• Ability to work independently and collaboratively within a team.

· Look at emerging low-carbon/green technologies, where he/she will focus on opportunities in the carbon sequestration and carbon market sector.

· Actively perform global scans of emerging low-carbon/green technologies and identify new growth opportunities for ST Engineering to pursue.

· Lead technology deep dives in low-carbon/green technology areas and develop strategic plans/roadmaps for the group to pursue in these areas.

· Work closely with New Ventures (or the relevant BAs) to support the development of new businesses in the growth area identified.

· Establish an R&D ecosystem made up of local and global start-ups, technology vendors, Institutes of Higher Learning (IHLs), Research Institutes (RIs) and relevant governmental agencies to support the development and demonstration of innovative low-carbon/green solutions (products and services) that will meet business objectives.

· Work closely with the venture team to identify and assess capital investments designed to help ST Engineering meet our business objectives.

· Communicate with senior executive leadership (internally or client) regarding green technology trends, growth/business opportunities and/or any other matters of importance to the organisation as part of the Group Technology Office.

Required Experience and Qualifications:

· Degree in chemical/mechanical engineering or environmental science. Candidates with advance degrees (Masters, PhD) will be advantageous

· Min. 6 years of experience working on low-carbon technologies/solutions.

· Deep knowledge and experience in carbon sequestration and carbon MRV related technologies.

· Experience in advanced technology research, strategy development and road-mapping will be advantageous

· Analytical minded with exceptional project management and organization skills

· Strong communication and presentation skills

· Professional and ethical behaviour

Job Description:

• Preparation and submission of M&E tenders, including reviewing technical specifications, cost estimates and project timelines.
• Taking charge on M&E QS related matters and responsible from tender to pre-contract and post contract administration duties.
• Prepare tender clarifications, liaise with consultant, attend site visit and tender briefings/meetings.
• Responsible for interpretation of specifications, compliances, review of tender drawings for any discrepancies and any other relevant document.
• Conduct detailed technical evaluations of tender documents to ensure compliance with project requirements and industry standards.
• Identify potential risks and challenges associated with tender submissions and develop mitigation strategies.
• Plan and execute with tender team to achieve KPI.
• Suggest Value Engineering solution for MEP works, if required, in the tender.
• Assist in the presentation slide, technical write up for tender submission/interview and attendance of tender interview.
• Involve in project write up such as understanding scope of work, manpower histogram, programs and project schedule using Microsoft Project software.
• Provide technical expertise and guidance to support the decision-making process during tender evaluations.
• Evaluating quotations from sub-cons/suppliers according to tender requirement.

Requirements:

• Degree / Diploma in Electrical Engineering, Mechanical Engineering or Building Services.
• Min 8-10 years’ experience in Mechanical & Electrical services.
• Good knowledge in M&E works, planning capability and authorities / statutory compliance.
• Good knowledge and experienced in Design & Build Tender for M&E services is preferred.
• Proficient in MS Excels, Words, Power Point, etc.
• Excellent communication and coordination skills.
• Be a self-motivated, confident individual, confident in interacting with senior team members, clients and consultants.

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Mission Software & Services

Our Mission Software & Services business provides leading-edge mission critical command, control, and communications (C3) systems with secured IT infrastructure and managed services. We support our client’s innovation journey through design thinking, analytics, and AI-enabled decision support with our full suite of cloud computing solutions. We provide intelligent, actionable insights and sustainable solutions to our valued partners in diverse industries including defence, government, and commercial sectors.

Together, We Can Make A Significant Impact

A Technical Services Manager is a professional who will manage all the technical personnel in the project team and assigning technical tasks to them and oversees the delivery of technical services to customers. You are responsible for ensuring that the technical services meet the quality standards, budget, and deadlines of the clients or the organization.

Be Part of Our Success

• Work closely with the Project Manager to ensure that the project milestones are met, and coming out with the detailed schedule with the tasks, dates and duration
• Work closely with Pre-sales team to review their design, scope and effort estimation for new opportunities
• Lead a team of Technical resources in the project to complete the required scope on-time.
• Lead the design and architecture of cloud solutions based on business requirements and best practices.
• Oversee the deployment of cloud services and applications, ensuring reliability, scalability, and performance.
• Lead cloud infrastructure provisioning, configuration, and optimization efforts.
• Collaborate with cross-functional teams to integrate cloud solutions with existing systems and applications.
• Monitor and analyze cloud infrastructure performance metrics to identify areas for optimization and improvement.
• Implement performance tuning strategies to enhance the efficiency and responsiveness of cloud-based systems.
• Drive initiatives to automate repetitive tasks and streamline cloud operations.
• Provide technical leadership and guidance to cloud PS teams.
• Mentor team members on cloud technologies, best practices, and emerging trends.
• Evaluate cloud service providers and technologies to determine the best fit for organizational needs.

Qualities We Value

• 15 years of experience in IT infrastructure management, with at least 8 years focused specifically on cloud technologies.
• Relevant certifications such as AWS Certified Solutions Architect, Microsoft Certified: Azure Solutions Architect Expert, or Google Professional Cloud Architect are preferred and may be required depending on the role.
• Demonstrated experience in designing, implementing, and managing cloud solutions in public, private, or hybrid environments is essential. Candidates should be proficient in one or more cloud platforms such as AWS, Azure, or Google Cloud.
• Strong understanding of cloud architecture principles, including compute, storage, networking, and security concepts. Experience with cloud-native services and technologies is highly desirable.
• Proficiency in cloud automation, orchestration, and infrastructure-as-code tools such as Terraform, Ansible, and Kubernetes. Experience with DevOps practices, CI/CD pipelines, and containerization technologies (e.g., Docker) is a plus.
• Strong leadership, communication, and interpersonal skills are essential for this role. Candidates should have experience leading teams, collaborating with stakeholders, and driving technical initiatives.
• Experience in leading a team of technical resources and provide mentorship and guidance to them (if neccessary)
• Experience with infrastructure automation and configuration management tools such as Terraform, Ansible, Puppet, or Chef. Ability to define infrastructure resources declaratively and manage them programmatically.
• Ability to work in a fast-paced, dynamic environment and adapt to changing priorities and requirements.
• Ability to collaborate effectively with cross-functional teams and stakeholders, fostering a culture of teamwork and collaboration.
• Knowledge of containerization technologies like Docker and container orchestration platforms such as Kubernetes. Experience in containerizing applications, managing container clusters, and optimizing containerized workloads.
• Understanding of cloud networking concepts including virtual networks, subnets, routing, load balancing, and security groups. Knowledge of network protocols, VPNs, and SD-WAN technologies.
• Familiarity with DevOps principles, continuous integration/continuous deployment (CI/CD) pipelines, version control systems (e.g., Git), and agile methodologies. Ability to automate software delivery processes and streamline development workflows.

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.
• Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Program Manager, R & D in Singapore. The position will be based in our corporate office in AMK.

As a Program Manager, R & D , you will :

We are a multidisciplinary team of experts who offers key domain expertise in product development. The team develops products used by Life Science researchers and clinician, Healthcare practitioners, in mission critical industrial application, hospitality Point of Sales System and many other industries. We are also a key industry player in developing embedded solution, enabling our customer to win in the market.

We are seeking talented professional to join us in the journey that makes an impact to the world and users. The individual is aspired to grow his/her career in an innovative and supportive environment.

The R&D Program Manager serves an important role in leading a cross functional development team in working with customer on the product requirement, establish & track program matrices, and deliver the final solutions to customer. He/She will manage the new product development process/cycle. R&D Program Manager manages the program financial health and total customer relationship management

• Work in a R&D environment, managing design and development of new products in working with customer to meet the milestones agreed.
• Liaise with customers, suppliers and cross functional teams in Venture for program execution.
• Responsible to provide solutions that meet customer’s requirements on cost/schedule/quality.
• Accountable to drive and ensure all program requirements are delivered as planned.
• Drive all department and disciplines deliverables in the program
• Accountable in ensuring timely program status update to internal and external stake holders.
• Interface with customer on RFQ, and to define scope of work together with key team members.
• Plan and manage program budget, resource and schedule.
• Lead RFQ quotation process and seek management approval.
• Lead a cross functional teams to execute the development program once business award.
• Lead cross functional teams and partners to deliver successful program from definition to mass production
• Organize, control and implementation of program execution as per plan.
• Identify key program risk and develop mitigation/contingency plan with the program team.
• Provide program progress report to customer and management.
• Work with NPI team to transfer design to manufacturing.
• Champion of Product Development Life Cycle Management and meeting ISO requirement.
• Participate in technology brain-storming forum or/and product road mapping.

What skills and experiences are we looking for?

• Masters/Degree in Mechanical/Electronics/Electrical Engineering with minimum 8-10 years of experience in a program management capacity in either hardware or firmware/software development
• Experience in complex mechanism instrumentation/product development is desired.
• Experience in Electronics system development and qualification process.
• Knowledge of Electronics system, production regulatory and submittal process.
• People management experience is preferred but not a requirement.
• Working experience in a multinational and / or manufacturing environment would be preferred.
• Strong leadership qualities and initiative.
• Mature with a global outlook in product development.
• Excellent interpersonal and communication skills.
• Good team player and ability to rally the team to achieve the goals.
• Overseas travel is/may be required.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Global Venture Family.

Disclaimer:

By submitting your application to Venture Corporation Limited and its group of companies, you acknowledge and agree that any personal data you provide will be processed for the purpose of evaluating your application for employment.

If you are not selected for this position, we may retain your personal data to consider you for future employment opportunities unless you inform us otherwise. Should you wish to withdraw your consent or request access to or correction of your personal data, please contact our Personal Data Protection officer by email: [email protected]

For more details, please refer to our privacy policy at Personal Data Protection Policy of Venture Corporation Limited.

Job Purpose

- To drive to meet or exceed revenue targets through developing new business leads.

Principal Accountabilities

- Identify key customer’s needs and map the customer’s needs to the products and services that the company can offer.

- Develop potential business opportunities by understanding market conditions, customer segments, regulatory, economics, cultures and sustainability-related initiatives.

- Develop sales strategies and tactics, set sales targets and proceed to exceed targets.

- Market company’s entire range of products and services and prospects for customers in country and region.

- Provide market feedback on competitive offerings and product development ideas.

Upkeep good relationship with Suppliers and Customers.

Education

- Tertiary Education, Preferably with Electronics Engineering background.

Experience

- At least 3 yrs Sales experience for Wireless Communications and RF Microwave and/or semiconductor in either AeroSpace & Defence, Institutions, Manufacturing, Broadcasting and Telecommunication industries

- Fresh graduates with wireless communication/RF Microwave background will be considered for Specialist role.

- Strong analytical and problem-solving skills.

- Experience in using SAP and Sales tools such as Hub Spot prefer but not a primary requirement Business Intelligent Tools such as Power BI will be added advantage.

Other Essential Attributes

- Self-Motivated with a Passion to Win

- Pro-active

- A team player

- Strong Communication skills, analytical and problem-solving skills.

- Work independently with minimal supervision

- Good interpersonal skill, EQ and positive attitude.

Resourceful and innovative in mapping kitting solutions.

As Technical Delivery Manager (TDM) for Data Governance initiatives, you will be responsible for overseeing and ensuring the successful implementations. The role involves coordinating with cross-functional teams, understanding business requirements, and ensuring the alignment of technical solutions with data governance objectives. Key responsibilities for this role are:

• Project Leadership: Lead planning, execution, and delivery of Business Glossary, Metadata management and Data lineage solution, ensuring alignment with organizational goals and objectives.

• Requirements Analysis: Collaborate with business stakeholders to gather and analyse requirements, translating them into actionable project plans.

• Tool Selection and Implementation: Oversee selection and implementation of metadata management tool, ensuring it meet the organization's needs and integrate effectively with existing systems. Conduct POCs involving new data technologies. Prioritize implementation scope for incremental coverage; Independently install, customise and integrate software packages and programs. Maintain and recommend software improvements to ensure a platform centric management of software applications

• Lifecycle Management: Manage full lifecycle of metadata management and data lineage initiatives, from conception and design to implementation, maintenance, and optimization of end to end data lineage extraction; provide remediation for broken data lineage across multiple technologies, products and platforms. Review & deliver documents such as solution design, program specifications for target solutions

• Cross-Functional Collaboration: Work closely with cross-functional teams, including data stewards, IT professionals, and business analysts, infrastructure & information security teams, to ensure a cohesive and integrated approach to metadata management and data lineage; Create frameworks, technical features which helps in establishing end to end data lineage for Critical Data Elements

• Quality Assurance: Implement quality assurance processes to ensure the accuracy, consistency, performance & SLA monitoring and completeness of metadata and data lineage information in SIT, UAT and production environment

• Vendor Management: Coordinate with vendors providing metadata management solutions, overseeing their contributions to the successful implementation of the projects.

• Project Management & Risk Management: Plan, execute, and deliver metadata management and data lineage projects within scope, on time, and within budget. Identify and mitigate risks associated with metadata management and data lineage projects, ensuring compliance with industry standards and regulations.

• Training and Documentation: Provide inputs for training programs and ensure documentation to enhance understanding and adoption of metadata management and data lineage best practices within the organization.

• Performance Monitoring: Establish key performance indicators (KPIs) to monitor the performance of metadata management and data lineage initiatives, making adjustments as needed to meet objectives.

• Stakeholder Communication: Maintain transparent and effective communication with stakeholders, providing regular updates on project progress, challenges, and resolutions. Convey technical concepts to non-technical stakeholders in simple ways.

• Continuous Improvement: Drive continuous improvement initiatives, staying abreast of industry trends and emerging technologies to enhance Business Glossary, Metadata management and Data lineage capabilities within the organization.

Job Description

• Taking responsibilities of Software development, implementation and integration
• Supervising and directing system architecting, system development, implementation and integration.
• Supervising the running statue of the equipment during the installation and testing period.
• Coordinating and directing the software engineers and hardware engineers carrying out the optimizing test for the equipment.
• Coordinating and directing the software engineers and hardware engineers providingsupport to the equipment.
• Providing assistance and support to the project manager responding technical questions issued by the client.

Job Requirements:

• Bachelor Degree in Computer Science or equivalent
• IT System Management experience of various aspect
• Possess initiative, positive attitude and strong passion in operation support
• Good communication skills and able to work independently;
• Coordinate the contractors, customers and all the resources.
• Have good knowledge of Disaster Recovery setup and exercise.
• Location: AMK

Responsibilities:

Internal Technical Response

• Provide the first technical response and feedback to the local team for system connectivity related concerns
• Identify possible causes and take care of individual and/or basic issues
• Forward any universal issues to regional or global headquarters with accurate and complete description of the cases for long term solution if needed

Partner Integrations / Technical Engagement Management

• Perform end to end testing with partner system connectivity.
• Provide API integration and testing support, both internally and externally
• Create and maintain accurate integration documentation for new integration, enhancement and migration
• Work with internal teams and partners to analyze/troubleshoot integration and operation issues
• Assist with Pilot/Beta process, acting as the liaison between Client/Support and Partner

Requirements:

• Excellent communication skills in English and Chinese is a MUST, both written and oral
• Great communicator with strong learning ability and desire to take ownership of the system
• Strong stakeholder management across both technical and commercial teams
• Be able to multitask, prioritize and escalate when needed.
• Experience in the reservation systems is a PLUS. Especially appreciated some previous knowledge of CRS, PMS, and any other ticket distribution systems and API Languages (JSON, XML).
• Internet Savvy

Key points:

· Entry level, we will train a candidate with great potential.

· Compensation will be commensurate with experience

· Hybrid working model based on local office policy

Our clients take pride in being a one-stop air conditioning service provider catering to all needs for aircon servicing, installation, and repairs in Singapore. Their primary objective is to deliver top-notch aircon services, installations, and repairs promptly, within budget, and with exceptional customer service

They are seeking for a Technical Sales Manager to join their young and dynamic team, to manage and to oversee their current operations. As a successful applicant, you are expected to:

• Cultivate a sell-out oriented approach to enhance market share and sustain optimum channel inventory levels
• Take ownership of the sales process from start to finish to ensure successful deal execution
• Manage order monitoring from placement to delivery site
• Demonstrate proficient follow-up capabilities and adeptness in handling objections
• Conduct weekly assessments of store performance to pinpoint issues and opportunities
• Collaborate and supervising the field force team assigned to the channel
• Hold weekly alignment meetings with the supply chain manager to ensure precise sell-in and sell-out forecasts, mitigating sales loss and excess stock
• Participate in Aircon design phases and value engineering
• Conduct sales activities aimed at achieving targets through collaboration with channel accounts
• Tackle multifaceted problems where data analysis entails evaluating discernible factors. Exhibit sound judgment in selecting methodologies and techniques to derive solutions
• Ensure timely management of account receivables and payables

Requirements:

• Candidate must possess at least 10 years’ experience coming from the same industry – Airconditioning Servicing and Installation, with at least 4 to 5 years of sales experience in managing projects
• Successful sales track records as well as strong key account management
• At least 4 – 5 years in staff training and management, logistics planning and staffing project management
• Excellent in cognitive thought and problem-solving
• Creative and innovative
• Possess excellent interpersonal and communication skills
• Able to multi-task and possess good project management and presentation skills.

Our client offers competitive Base Salary + Commission Package.

Only successful candidates will be contacted.

Technical Product Manager (IT Infrastructure Services)

Job Description:

The Technical Product Manager leads product management of IT services and transforming IT infrastructure services to a product. Responsibilities include planning, opportunity identification, defining product vision, prioritization, and cross-functional collaboration. The role ensures optimized product portfolios and cost recovery, overseeing end-to-end design and development, and establishing standards for internal Product Owners.

Key Responsibilities:

Product Portfolio Strategy:

• Develop and execute a comprehensive product portfolio strategy aligned with business objectives.
• Drive digital transformation with the Project-to-Product (P2P) initiative.
• Identify growth opportunities, market trends, and customer needs.
• Define standards for the product lifecycle.

Product Development:

• Collaborate with cross-functional teams to map out product strategic goals.
• Formulate brand strategies, market penetration, and competitive intelligence.
• Drive product growth through business development assessments.
• Develop and implement new product pipeline strategies.
• Ensure partner products/services meet market usability.

Financial Management:

• Develop and manage product budgets, revenue forecasts, and cost projections.
• Determine pricing strategies balancing revenue and expenses.
• Analyze product costs and identify optimization opportunities.
• Conduct financial analysis and generate regular reports.
• Identify and assess financial risks, recommend mitigation strategies.
• Cross-Function Collaboration and Communication:
• Collaborate with teams, product owners, service providers, and stakeholders.
• Facilitate communication within the product team and stakeholders.
• Manage senior management expectations and communicate product updates effectively.

Qualifications:

• 5-10 years of product design, development, and management experience.
• 3-5 years of experience in the IT industry.
• Experience in a product/service owner role, including service description, costing, and scoping.
• Experience in finance management.
• Strong understanding of product development methodologies (Agile, Scrum, etc.) and the product lifecycle.
• Good understanding of digital infrastructure, architecture, integration, technological concepts, business drivers, and emerging trends.

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Computer Science/Information Technology or equivalent.

· At least 10 years of experience in the field of Software Quality Assurance with at least 3-5 years of experience as a Test Manager.

· Experience in managing both Manual and Automation testing teams.

· Has to have hands on knowledge and worked on Banking domain.

· Candidate must have strong analytical skills

· Proficient in MS Excel, Word and Power Point

· Experience at working both independently and in a team-oriented, collaborative environment is essential.

· Familiar with Software Testing Development and Testing methodology, especially Agile.

Technical Product Manager (IT Infrastructure Services)

Job Description:

The Technical Product Manager leads product management of IT services and transforming IT infrastructure services to a product. Responsibilities include planning, opportunity identification, defining product vision, prioritization, and cross-functional collaboration. The role ensures optimized product portfolios and cost recovery, overseeing end-to-end design and development, and establishing standards for internal Product Owners.

Key Responsibilities:

Product Portfolio Strategy:

• Develop and execute a comprehensive product portfolio strategy aligned with business objectives.
• Drive digital transformation with the Project-to-Product (P2P) initiative.
• Identify growth opportunities, market trends, and customer needs.
• Define standards for the product lifecycle.

Product Development:

• Collaborate with cross-functional teams to map out product strategic goals.
• Formulate brand strategies, market penetration, and competitive intelligence.
• Drive product growth through business development assessments.
• Develop and implement new product pipeline strategies.
• Ensure partner products/services meet market usability.

Financial Management:

• Develop and manage product budgets, revenue forecasts, and cost projections.
• Determine pricing strategies balancing revenue and expenses.
• Analyze product costs and identify optimization opportunities.
• Conduct financial analysis and generate regular reports.
• Identify and assess financial risks, recommend mitigation strategies.
• Cross-Function Collaboration and Communication:
• Collaborate with teams, product owners, service providers, and stakeholders.
• Facilitate communication within the product team and stakeholders.
• Manage senior management expectations and communicate product updates effectively.

Qualifications:

• 5-10 years of product design, development, and management experience.
• 3-5 years of experience in the IT industry.
• Experience in a product/service owner role, including service description, costing, and scoping.
• Experience in finance management.
• Strong understanding of product development methodologies (Agile, Scrum, etc.) and the product lifecycle.
• Good understanding of digital infrastructure, architecture, integration, technological concepts, business drivers, and emerging trends.

About the job

Venture, a public listed company in SGX, is a leading global provider of technology services, products and solutions with established capabilities spanning marketing research, design, research and development. Over the years, Venture has built know-how and intellectual property with expertise in several technology domains. These include life science & genomics, molecular diagnostics, medical devices and equipment, healthcare and wellness technology, lifestyle consumer technology, health improvement products, instrumentation, test and measurement technology, networking and communications, fintech, as well as computing, printing and imaging technology.

Headquartered in Singapore, the Group comprises over 30 companies with global clusters in Southeast Asia, Northeast Asia, America and Europe, and employs over 12,000 people globally.

At Venture, our people are our most valuable asset. We are committed to unifying culture, encouraging innovation, and harnessing the collective strengths and synergies of our human capital to deliver compelling differentiation, advancing Venture’s position as a leading global provider of technology solutions, products and services.

We’re looking to add a Program Manager in Singapore. The position is based in our HQ at Ang Mo Kio.

As a Program Manager, you will:

Play a crucial role in leading a cross-functional development team, collaborating closely with customers to understand product requirements, establishing and tracking program metrics, and ultimately delivering finalized solutions. The successful candidate is responsible for managing the entire new product development process or cycle., as well oversees the financial health of the program and is responsible for total customer relationship management.

The key roles and responsibilities are as below:

• Work in a R&D environment, managing design and development of new products in working with customer to meet the milestones agreed.
• Liaise with customers, suppliers and cross functional teams in Venture for program execution.
• Responsible to provide solutions that meet customer’s requirements on cost/schedule/quality.
• Interface with customer on RFQ, and to define scope of work together with key team members.
• Plan and manage program budget, resource and schedule.
• Lead RFQ quotation process and seek management approval.
• Lead a cross functional teams to execute the development program once business award.
• Lead cross functional teams and partners to deliver successful program from definition to mass production.
• Organize, control and implementation of program execution as per plan.
• Identify key program risk and develop mitigation/contingency plan with the program team.
• Provide program progress report to customer and management.
• Work with NPI team to transfer design to manufacturing.
• Champion of Product Development Life Cycle Management and meeting ISO requirement.
• Participate in technology brain-storming forum or/and product road mapping.
• Perform any ad-hoc tasks required by the management.

What skills and experiences are we looking for?

• Bachelor’s degree in Mechanical;/Electronics/Electrical Engineering or a related field.
• Minimum of 8 years of relevant experience in program management capacity in either hardware or firmware/software development.
• Experience in complex mechanism instrumentation/product development is desired.
• Working experience in MNC and/or manufacturing environment would be preferred.
• Mature with a global outlook in product development.
• Excellent written and verbal communication abilities.
• Good team player and ability to rally the team to achieve the goals.
• People management experience is preferred but not a requirement.
• Willing to travel overseas whenever is required.

If you embody the spirit of excellence, passion for discovery, innovation and enterprise, and the desire to make a difference in the world of technology and electronics, come join the Venture team!

Be Part of the Venture Family.

---- Communication will be extended to candidates who have successfully advanced in the selection process ----

Responsibilities:

• Providing solutions and engage technical conversations with end users for issues.
• Performing analyses on efficiency and integration, influence technology strategies and decisions with a high-level of expertise and knowledge
• Reporting to management on development, implementation, and progress.
• Delegate tasks and responsibilities, and provide guidance to the Application Support & development team
• Collaborating with development teams and departments, as well as incorporating user feedback.
• Managing support teams and evaluating performance metrics.
• Ensuring that services are delivered on time and within budget.
• Managing software and hardware installations and upgrades.
• Overseeing the infrastructure and security of the system.
• Maintain, drive, supervise and implement robust technical standards, systems and processes
• Provide direction and support to ensure compliance with relevant legislative specifications and standards

Requirements:

• Bachelor's or Master’s degree in computer science, information technology, or related field
• At least 5 to 8 years' experience in the IT Application / Software Development and Support.
• At least 2 years' experience as Tech Lead and or Technical Manager, well-versed in solution architecture design, with updated working knowledge on enterprise Java, C# (.NET Core) and/or C++ as the main programming language.
• Experience in supporting and developing interfacing solution and APIs with various external parties.
• Extensive experience in collaborating with development teams and users.
• Ability to diagnose faults, oversee user-testing, and implement required changes.
• Ability to work in a fast-pace, deadline-driven environment
• Excellent communication and reporting skills
• Outstanding leadership skills and ability to delegate responsibilities effectively.

Assistant Senior Counsellor/ Assistant Senior Social Worker

Allkin Singapore (formerly known as AMKFSC Community Services) is a community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background. Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, build a brighter future, and inspire others to do the same.

Roles & Responsibilities

You will be part of our FAM@FSC team to support families and individuals to enhance their resilience, psychological functioning and family relationships. The job scope include:

• To work directly with individuals, couples, families and children to provide counselling services.
• To work with divorced/divorcing parents to address co-parenting disputes.
• To facilitate supervised visitation sessions with child(ren) and Visiting Parents for acrimonious divorce cases.
• To conduct psycho-educational and therapeutic groupwork programmes for parents and children.
• To maintain proper case documentation and programme statistics and adhere to professional practice standards and services model.
• To prepare reports to Family Justice Court for court mandated cases.
• To perform other duties as assigned.

Job requirements

Technical Competencies:

• For assistant senior counsellor position:
• A minimum qualification of a master’s degree in counselling recognized by Singapore Association of Counselling (SAC)
• Registered clinical member with SAC (or in the process of applying).
• For assistant senior social worker position:
• A minimum qualification of a recognised bachelor’s degree in social work (or higher).
• Registered social worker with SWAAB (or in the process of applying).
• At least 4-5 years of work experiences in relevant field.
• Experiences in marital and parenting counselling.
• Ability to assess and manage risks (family violence, child abuse and suicide) when it is detected.

Core Competencies:

• Able to work closely with other professionals within and outside the agency to provide holistic and effective therapeutic and groupwork services.
• Able to work with highly conflictual couples and families.
• Able to comply data for reporting and/or trend analysis.
• Able to work on Saturdays and some weekday evenings.

Preferred achievements / characteristics:

• Good coordination and collaborative skills.
• Capability to take on a leadership role when the situations require it.
• Fluent in another language such as Mandarin, Malay or Tamil will be useful.
• Excellent team player with good interpersonal and communication skills.
• Competent in Microsoft applications such as Excel, Word, PPT, etc.

As a Reward Programme Manager (Loyalty Program), you main responsibility would be to design, implement and manage the loyalty and rewards program for customers. This involves developing strategies to enhance customer retention and engagement, as well as driving customer loyalty towards our Zig app.

Job Responsibilities

• Designing and developing a comprehensive loyalty and rewards program strategy that aligns with the company's goals and objectives. This includes setting clear program objectives, defining target customer segments, and establishing measurable KPIs.
• Overseeing the implementation of the loyalty program, ensuring it is integrated seamlessly with the company's existing systems and processes.
• Creating a compelling and attractive reward structure that motivates customers to participate in the program.
• Devising strategies to enhance customer engagement and interaction with the loyalty program.
• Regularly analyzing customer data and program performance to gain insights into customer behavior, preferences, and trends. Using this data to make informed decisions and continuously improve the program's effectiveness.
• Developing communication plans to inform customers about the benefits and features of the loyalty program. Ensuring consistent and effective messaging across various channels.
• Collaborating with marketing, product, engineering and other relevant teams to ensure the loyalty program complements overall business strategies and customer experience efforts.
• Creating promotional campaigns and initiatives to attract new customers to join the loyalty program and encourage existing members to remain engaged.
• Monitoring key performance metrics to assess the program's success and impact on customer retention and profitability. Preparing regular reports for management and stakeholders to showcase program results.
• Continuously reviewing and updating the loyalty program to adapt to changing customer needs, market dynamics, and competitive landscapes.
• Managing the budget allocated for the loyalty program, ensuring that resources are efficiently utilized to achieve program objectives.

Job Requirement

• Degree in Marketing, Business or relevant field
• At least 8 years of relevant working experience
• Strong understanding of loyalty program concepts, strategies and best practices
• Familiar with loyalty program structures, reward systems and customer engagement techniques
• Understand customer needs and preferences which is essential to design loyalty programs
• Analytical and problem solving skills
• Excellent communication and interpersonal skills
• Strong leadership and management skills