Total 23,377 marketing manager job vacancies in Others category in Singapore

1. Perform Business Development and Sales generation as per company objectives across the retail markets and retail chains in Singapore
2. Design and execute Advertisement and Promotion Plans across retail chain markets and any oteh customers that come under A&P prospects
3. Relationship Management with all customers and prioritised based on the strength of businesses
4. Portfolio Enrichment and Brand Specific Promotional Strategy across the targeted retail markets
5. Scout for Market intelligence, competitive analysis and derive the right strategies
6. Defend and Build the product base via portfolio optimization projects
7. Identify new product launch opportunities in the health and wellness range
8. Be vigilant on the SWOT and perform a periodic business assessment and analysis

The Restaurant Manager is responsible for overseeing the efficient running and profitability of the restaurant and for managing employees.

He/she needs to be able to lead as well as work as part of a team.

The job reports to the Vice-president, Area is accountable for average sales of S$250k per month depending on the size of the restaurant. Job Responsibilities: •Daily roll call with employees to drive operations effectiveness and efficiency via cleanliness of the restaurant, accurate food order taking, servicing the customer, promotions etc •Proactively communicate to employees on KPIs on sales, service and food quality so that together each achieve more (TEAM) •Be fully knowledgeable with the restaurant operation and to efficiently manage the operation of all shifts •Communicate with Chef on guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times •Maintain safety requirements at the restaurant •Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines •Managing budgets • Manage stock levels of food and other related utensils and cutleries •Handle customers’ compliments and complaints promptly

•Deliver and present manpower and sales reports

•Suggest and recommend improvements to the running of the restaurant

•Administer and action daily mails, guest report lists, staff rosters, operations reporting and other paperwork promptly and accurately

•Be aware of the current business environment and to bring in sound ideas to increase sales, decrease spending, up selling orders and maximising guests spending where possible

•Communicate effectively with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated clearly and follow up actions are coordinated well

•Assist in recruitment needs

•Responsible for induction training and on the job training of new employees and also newly promoted staff

•Appraise employees to reward and punish fairly

•Understand the need for training and development of employees and to take a proactive approach in training employees especially mandatory training like Basic Food Hygiene and Safety

Job Requirements:

•Preferably with Degree/Diploma in Hospitality related studies or with WSQ Certificate in F&B Operations / F&B Supervision / F&B Management

•Passion for excellent customer service

•Able to lead a team in a fast paced and demanding environment

•Possess good business acumen, results driven and highly organised

•Excellent interpersonal and communication skills

Interested candidates, please forward your detailed resume as well reason for leaving (past and present employment, all last drawn salary please email to [email protected])

About the job

The Deputy General Manager's main function is to support the management of Big Lab/NEON Creative studio’s operations, projects, and resources. The Deputy General Manager (DyGM) also participates in establishing the direction of the Content Creation and Guest Experience Design with the Executive Creative Directors and Creative Brain Trust.

DyGM’s responsibilities include supporting the formulation of the overall organizational strategy, team management and establishing guidelines/implementing SOPs to ensure the effectiveness and efficiency of the department. This role is crucial in helping to establish a strong foundation for the creative team to grow, create and collaborate.

DyGM’s duties and responsibilities

Global Planning

• Assist in the management of an effective and efficient creative management system of NEON Creative/Big Lab projects by implementing, refining, and improving the current SOPs and workflows.
• Constantly reviewing and improving work processes between all functions (creative, production, marketing, etc.) and regions (China, SG, US, etc.) to ensure seamless communication, collaboration, and cross-functional efficiency between teams.
• Oversee all project timelines and task assignment of the creative team for all projects with the support of the Global Planning team.
• Oversee the department budget and ensuring all expenses are optimized.
• Assess, plan, and implement improvements to the presentation, capturing and archival of all IPs, for example 3D Visualization, Fly-through, etc.
• Work closely with internal stakeholders on various corporate functions:
• Finance team to ensure a smooth and seamless follow-up on finance processing.
• HR team on all resource matters - hiring, training, appraisals, etc.
• Legal team on NDAs, hiring contracts and any other legal matters.
• IT team to Identify and evaluate systems/softwares that can support and improve performance and efficiency for APAC & US

Stakeholder Engagement/ Creative Collaborators

• Manage a database of current and potential collaborators.
• Oversee the management and consolidation of NDAs/contracts for creative collaborators.
• Manage and follow-thru all internal (within NEON) and external collaborations/partnership.

Others

• Support the Creative Brain Trust in ad-hoc projects and initiatives

Required Education and Experience:

• Bachelor’s degree in creative management, experiential design, theatre, exhibition design, set design, visual arts, performing arts, film, video gaming, exhibit, graphic design, environmental design, museum installation, product design or related field, highly desirable.
• 10 years+ of experience in managing or designing installations, exhibits, interventions, immersive theatre or immersive installations, or similar.
• Extensive experience in managing and collaborating with multiple stakeholders (internal and external)
• Possess a good understanding of the immersive entertainment space
• Ability to write creative briefs/ treatments/ content for new and existing projects.
• Understanding of creative ideation, design fabrication, prototyping, and production (good to have)

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you wish to be part of our DYNAMIC TEAM, click APPLY BUTTON NOW!

We regret that only shorlisted canndidates will be notified.

Thank you!

Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

Responsibilities:

* Coordinating daily management operations

* Delivering superior food and beverage service and maximizing customer satisfaction

* Responding efficiently and accurately to restaurant customer complaints

* Organize and supervise shifts

* Appraise staff performance and provide feedback to improve productivity

* Estimate future needs for goods, kitchen utensils and cleaning products

* Able to work night shift

Requirements：

* Proven work experience or similar role

* Proven customer service experience as a manager

* Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

* Strong leadership, motivational and people skills

* Acute financial management skills

Job Description:

We are looking for a dynamic and experienced Manager to join our team. The ideal candidate will have a minimum of two years of experience in a managerial role, preferably in the [industry/sector] industry. The Manager will be responsible for overseeing the day-to-day operations of the team, ensuring that all tasks are completed on time and within budget.

Responsibilities:

• Manage and oversee the daily operations of the team
• Develop and implement strategies to improve productivity and efficiency
• Ensure all team members are trained and performing their duties effectively
• Monitor and analyze team performance and make recommendations for improvement
• Coordinate with other departments to ensure smooth workflow
• Prepare and present reports on team performance and progress

~ Analyse data for business insights identification.

~ Analyse production efficiencies.

~ Conduct interviews and make hiring decisions.

~ Determine priorities dynamically and set planning assumptions for work in progress levels by product, cycle time and yield.

~ Develop On-the-job training programme.

~ Develop workplace learning plan.

~ Evaluate organisations approach towards a lean enterprise.

~ Evaluate the sustainability of manufacturing process by preparing rough cut capacity plans.

~ Evaluate workplace safety and health management system for compliance and improvement.

~ Improve operation planning through use of big data and advanced analytics modelling.

~ Integrate quality principles and methodology to enhance engineering performance.

~ Lead change management in the organisation.

~ Manage balance between production requirement and manpower resources.

~ Manage innovation practises in organisation.

~ Manage manufacturing key metrics including loading, performance to commitments, on time delivery and bottlenecks.

~ Manage material requirements planning taking into account the sales forecast, production plan and production capacity.

~ Resolve workplace grievances and disputes.

~ Review manufacturing processes to reduce working capital and optimise inventory levels.

Requirements:

• Bachelor's degree in [relevant field]
• Minimum of one year of experience in a managerial role or equivalent
• Strong leadership and communication skills
• Excellent problem-solving abilities
• Ability to work under pressure and meet deadlines
• Proficient in Microsoft Office Suite

Communications Officer/Manager

• 6 months contract, with an option extend or convert into permanent
• Location: Central
• Client: Financial services company
• Preferably immediate starter

The Opportunity

This role works closely with client stakeholders at all levels to understand business needs, goals and objectives for key situations, initiatives and programs and recommends, develops and implements complex communication solutions, approaches and tactics to most effectively reach target internal and/or external audiences and achieve desired outcomes.

• Create, implement, and oversee communications programs
• Develops cross-channel content (brochures, letters, web articles, video, social content, games, quizzes, signage, etc.) to support client-facing projects.
• Applies benchmarking data and performance metrics to continuous improvement of communication efforts.
• Directs and enhances organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
• Identifies and directs the implementation of process improvements that significantly improve quality across the team, department and/or project for their assigned area(s) of responsibility.
• Leads and/or participates in efforts to define metrics and measurement for communication programs and tactics.
• Maintains knowledge on current and emerging developments/trends for assigned area(s) of responsibility, assesses the impact, and collaborates with senior management to incorporate new trends and developments in current and future solutions.
• Develops complex communication plans and activities are aligned across key internal and external stakeholder groups through ongoing collaboration with business-line communicators and project leads.
• Provides subject matter expertise and tactical communication counsel and support to project teams and other internal stakeholders (such as Graphic Design, Editorial, Brand, Video Production, Digital, etc.).
• Provides subject matter expertise to team members and applicable internal/external stakeholders on complex assignments/projects for their assigned area(s) of responsibility.

Your Background

• 4 Year/bachelor’s degree (Degree in English or Communication preferred) or equivalent work experience (4 years of experience in lieu of Bachelors)
• 5-8 years’ communication experience leading communication programs
• Strong written and verbal communication skills are essential, including the ability to interact with general partners and other leaders of the firm
• Demonstrates initiative and interpersonal skills
• Demonstrates organization and time management skills to meet deadlines
• Demonstrated experience in virtual communication methods
• Drives performance targets to completion
• Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint, and SharePoint) skills

Interested parties please click "Apply Now" or contact May Anne Ramos (EA Reg no: R1110127) at [email protected] for more information. Peoplebank Singapore Pte Ltd, EA Licence Number: 08C5248.

This is an opportunity with a freight forwarding company.

• Cold – Calling to prospective clients
• Plan and propose solutions to meet customers business objectives
• To source and secure new accounts and business.
• Establish strong customer base
• Ensure customer service satisfaction and good client relationship through regular calls and customers meetings. Handle customer complaints and provide corrective actions promptly.
• Monitor and ensure prompt payments for customer receivables.
• Source and develop client referrals.
• Contributing to the development of marketing strategies.
• Achieve set sales targets and ensure all business transactions meet P&L objectives .
• Any other duties as assigned

Requirements:

• Minimum GCE O level
• Minimum 3 years of experience in Air or Sea freight forwarding
• Proficient in Microsoft Office
• Strong proficiency in both written and spoken English communication.
• Possess own transport

Interested applicants, please submit your updated resume.

All shortlisted candidates will be contacted.

Registration ID: R1766238

ABOUT US

HCSA Community Services is a charitable organisation with the Institute of a Public Character (IPC) status and a member of the National Council of Social Service. As a family of dedicated staff, volunteer teams, and corporate and community partners, we continue to give a future and a hope to the vulnerable in society

HCSA is certified as a Great Place to Work ®. At HCSA, our commitment to being a Great Place to Work® is not just a label; it's a reflection of the vibrant and supportive culture we have nurtured together. Within our organisation, everyone is not just a part of a team; they are valued contributors to a workplace built on respect, fairness, and mutual support. Our leaders are known for their credibility, a result of our unwavering dedication to open dialogue and integrity.

At the heart of HCSA's existence is a profound purpose – to give a future and hope for the vulnerable among us. Building and sustaining this culture is a critical part of achieving our mission. We invite you to embark on a rewarding journey where your skills, ideas, and passion will contribute to making a difference in the lives of those in need

GENERAL SUMMARY

Reports to the Partnerships Director, and is responsible for securing new funding/ donations to ensure HCSA programmes’ sustainability through corporate sponsorships for our signature fundraising campaigns and iniatives. The purpose of this role is fundraising through donor acquisition and retention.

DUTIES AND RESPONSIBILITIES

Fundraising

· Be responsible for significant personal target as part of overall team fundraising target

· Work with the Director to develop strategies to identify and source suitable partners, develop inspirational pitches that attract sponsorship and collaboration with the goal to convert leads into long-term sustainable partnerships

· Shape convincing narratives together with Director to prepare compelling proposals and appeals for donors for HCSA’s signature fundraising campaigns and initiatives

· Prepare and deliver pitches and proposals for donors’ sponsorship and collaboration

· Provide timely support to the Partnerships team in all fundraising initiatives and events

New Donors Engagement

· Develop corporate donors recruitment and retention strategy

· Maintain and enhance relationships with them through regular engagements and connectivity for retention

· Working with the team to evaluate, enhance and implement donor management policies and processes (e.g. onboarding, development, recognition, engagement)

Others

• Source, develop and sustain collaborations with other community stakeholders, corporate partners and government agencies

• Identify emerging approaches in donor management and evaluate, giving trends and impact which will value add to the donors, engagement strategies and approaches

• Administrative duties that comes with the role (for example, but not limited to: conducting post-event feedback, preparation of reports for internal and external reporting, updating, tracking and evaluation of donors and their data etc)

• Perform additional duties as required by the nature of the position or as assigned by the Director

QUALIFICATIONS

Education & Experience

• Diploma/ Degree with minimum 5 years of experience in fundraising, sales or business development

• A self-starter who can work independently while also being an effective team player.

• Good collaborative and stakeholder management skills to work across disciplines and sectors (i.e. SSAs, community stakeholders, corporate partners, government agencies)

• Stakeholder management, strategic work, resource management and/or project management

Other Requirements

• Strong leadership, analytical, problem solving and planning skills

• Presentation and negotiation skills which includes proficiency in powerpoint

• Strong written, verbal communication and interpersonal skills

• Individuals looking for a career switch are encouraged

• Knowledge and understanding of the social sector would be an advantage

Salary commensurate with experience.

Key Responsibilities:

• Provide Advice to Client on the operational requirements of the property.
• Develop House Rules Fit-Out Guides for the property.
• Manage the smooth transition of property from pre completion phase to occupation phase.
• Interview and assess and provide recommendations on the staff proposed to be employed for the property.
• Develop tenant satisfaction plan strategies/client liaison.
• Manage tenant liaison and satisfaction emphasis on tenant retention.
• Building day-to-day management including operations, engineering, and compliance matters.
• Manage budget preparation and delivery.
• Manage budget forecasting.
• Finance administration, billing, and collection.
• Tenancy fit-out co-ordination.
• Capital expenditure implementation, tendering and management.
• Monthly reporting.
• Building services contract administration and procurement.
• Manage repairs and maintenance.
• Liaise /manage/communicate with legal, town planners, surveyors, project managers, tax and accounting advisers

Performance Indicators:

• Achieve all financial and operational targets (KPIs).
• Deliver an exceptional “Managing Agent” service to the client, as reflected by client feedback.
• Develop effective and accurate asset plans, budgets and financial reports.
• Make appropriate recommendations in relation to operational strategy, capital works etc.
• Receive high level of satisfaction from both tenants and clients in relation to building performance and execution of duties

Key Skills, experience & qualification;

• People driven and to be seen to be “kicking goals” for the clients.
• Follow asset management policies and procedures.
• Outstanding interpersonal and negotiation skills.
• Proven experience in property/asset management, ideally with previous experience managing commercial office.
• An intimate knowledge of the office sector and ideally some exposure to the retail property.
• A track record of success in significant supplier contract negotiations.
• Demonstrated ability to add value to commercial assets through identifying value enhancing operational property management strategies (e.g. preventative maintenance/helpdesk/ IT solution implementation/ Smart FM) and/or essential capital works, developing a value adding Property Management/facilities management strategy for tenants, etc.
• Previous experience preparing detailed asset plans, complex budgets and comprehensive reports.
• Tertiary qualifications, particularly in a property-related discipline, are preferable.

• Achieving growth and hitting sales targets by successfully managing the sales team
• Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives

Ø Responsible for managing all functions and day to day operations of the Central kitchen during opening, mid or closing shifts.

Ø Coordinate daily Front of the House and Back of the House Kitchen operations

Ø Manage all necessary repair and maintenance issues

Ø Shares knowledge of South Indian Vegetarian food and ensures good food quality.

Ø Manage Catering orders and ensuring smooth flow in catering operations.

Ø Implementing regular cleaning daily, weekly and monthly and doing regular follow-ups.

Ø Deliver superior service and maximize customer satisfaction

Ø Respond efficiently and accurately to customer complaints

Ø Regularly review product quality and research new vendors

Ø Organize and supervise shifts

Ø Appraise staff performance and provide feedback to improve productivity

Ø Estimate future needs for goods, kitchen utensils and cleaning products

Ø Ensure compliance with sanitation and safety regulations

Ø Manage kitchen good image and suggest ways to improve it

Ø Control operational costs and identify measures to cut waste

Ø Create detailed reports on weekly, monthly and annual revenues and expenses

Ø Train new and current employees on proper customer service practices

Ø Implement policies and protocols that will maintain future restaurant operations

Ø Minimum 10 years of relevant working experience

Ø Ability to work in a fast-paced environment

Requirements:

• Responsible for the full HR spectrum of strategic HR function in the company which includes strategic HR planning, talent acquisition & development, compensation & benefit, performance management, succession planning, employee engagement, staff well-being & others HR related matters.
• Plan and implementation of HR strategies and policies.
• Assist the General Manager and Deputy General Manager execute their business plan from HR perspective.
• Seek constant improve in the HR Department for better towards the organization goals as determined by the organization
• Planning and implementation for effective use of human resources for carrying out construction projects.
• Bridging management and employee relations by addressing demands, grievances or other issues
• Provide HR related reports to the management not but limited to budget forecasting.
• Support current and future business needs through the development, engagement, motivation and preservation of human capital.
• Oversee and manage a performance appraisal system that drives high performance
• Maintain pay plan and benefits program
• Manage acquire and update necessary visa and work pass
• Liaise with Government agencies on HR related applications, claims, survey and relevant funding.
• Provide business consultative support together with the General Manager and the Deputy General Manager in line with business strategies
• Lead a HR team and provide support and liaise with Global HR group

Requirements:

• Possess a bachelor’s degree in human resource management or equivalent
• At least 10 years of relevant HR management experience and at least 5 years in leading a HR team as HR manager
• Working experience in Japanese companies or companies led by Japanese management (preferable)
• Working experience in constructions companies (preferable)
• Excellent interpersonal skills with the ability to engage all levels
• Extensive knowledge of employment, labor laws and immigration laws in Singapore
• Meticulous and detailed
• Strong interpersonal and communication skills
• Problem-solving, analytical, and organizational skills
• Must be fluent in English and computer literate

Company description

Established dental chain with a growing and dynamic team of all ages, ethnicities and backgrounds creating beautiful smiles and serving happy patients since 1994.

Role

• Oversee day to day operations of all clinics
• Build high-performing teams of clinic managers and nurses.
• Foster a culture of safety and professional development
• Collaborate with an experienced clinical team of over 20+ dentists and specialists
• Develop structure and refine processes to enhance the patient experience

Requirements

• Bachelor's Degree
• 2 to 5 years of full-time employment, and looking to pivot into a managerial role
• Able to lead a team and communicate effectively with diverse groups of individuals (doctors, patients, dental assistants, front desk)
• Strong work ethics, good interpersonal skills and has a heart for people
• Passionate about driving the company’s growth and success, and about their own personal development
• Proficient in English and a second language

Benefits

• Work life balance - 5 day work week, no night shift
• Various leave & dental benefits
• Opportunities for a structured career progression
• Performance based bonuses: monthly and 6-monthly.

Salary negotiable for the right candidate.

Job Responsibilities:

• Handle day-to-day full-set accounting operations, and general ledger entries.
• Preparation of monthly financial statements of Group, including balance sheets, income statements, and cash flow statements.
• Collaborate with internal teams to resolve any discrepancies or issues related to financial transactions.
• Support the annual audit process by providing necessary documentation and explanations to auditors.
• Stay updated on relevant accounting standards and regulations to ensure compliance in financial reporting.
• Contribute to process improvement initiatives to enhance efficiency and accuracy within the finance department.

Qualifications:

• Bachelor's degree in Accounting, Finance, or a related field.
• At least 5 years of experience, with a strong understanding of accounting principles and practices.
• Proficiency in accounting software and Microsoft Excel.
• Knowledge of Singapore's financial regulations and compliance standards.
• Detail-oriented with excellent analytical and problem-solving skills.
• Strong communication skills and the ability to work collaboratively in a team environment.
• Positive attitude and willingness to take initiative to contribute to the team's success.

Warehouse Assistant

Singaporean / PR / Male / Female / Retirees Welcome

Salary :

Monthly $1600 with CPF

Working hours :

9am - 5pm (Monday - Friday)

9am - 1pm (Saturday)

Simple packing and QC

Location :

Woodlands Bizhub

190 Woodlands Industrial Park E5

Job details :

Simple packing and QC

Kindly watsapp us @ 87876686 if interested

Summary: To manage the running of assigned services in a profitable manner and ensure constant dialogue with stakeholders, vendors, and customers (principal and agency). To be reactive to market changes to ensure improved service volumes, scope, efficiencies, and profitability. The role does involve travel to visit customers, agents, and terminals.

Employment Type: Permanent

Reports to: Hub Director / General Manager

Location: Singapore

Role and Responsibilities:

· P&L Responsibility;

· Improve cost efficiency and optimize yield;

· Select ships with optimum intake, bunker consumption and tonnage for lowest port dues;

· Close monitoring of daily bunker consumption via use of the system and ensure vessel consumption is in line with Time Charter Description (TCD) and cross check against other sister ships previously operated in the trade or region;

· Monitor and review bunker survey report of individual stem and confirm that reported quantities are in line with master’s reported ROB. Deal with any variations immediately;

· Cost control – Direct and Indirect costs must be thoroughly understood;

· Manage terminal contracts for assigned trades;

· Manage and resolve claims (cargo claims, container damage, vessel damage) in consultation with legal team where required;

· Strategising trade routes (existng and new). This may involve consolidation with customers and competitors or expanding existing service coverage either via own deployment or swaps with other operators;

· In colloboration with the Commercial department , aquire, compile and mainten trade statistics and reports for analysis and decision making;

· Space management and selection of cargo that delivers best NTV (Net To Vessel) returns;

· Look for opportunities to implement GRI‘s (general rate increase), RR‘s (rate restoration), CBR (critical bunker recovery) for all trades managed in line with cost increases;

· Manage and coordinate rate quotation and filing with commercial department;

· Liaise with agents to ensure online booking forecasts are updated timely in online system;

· Build and retain good relations with customers assigned to you in order XPF become their preferred vendor of choice. The company will expect you to deal with commercial matters relating to a wider geographical scope where you will be briefed internally before discussing with the customer. This will involve regular contact via face to face meetings and entertainment. Out of hours work and travel may be required.

· Business development

o Strategizing trades routes (existing and new) which involves new service development / expansion;

o Feasibilities studies on various services concept and deployment scenarios;

o Securing/expanding of slot swop and fixed slot deals.

Key Performance Indicators

· Accurate and on time internal and external communication

· Customer satisfaction

· Good internal working relationships

Requirements:

· Bachelor’s degree in maritime business or business management.

· Minimum 5 years’ experience in shipping line involving in trade.

· Effective communication and interpersonal skills to collaborate with colleagues across departments and various internal & external stakeholders.

· Able to travel overseas as part of business requirements.

· Independent and result oriented.

· Strategic thinker.

· Ability to focus on tasks and analyses situations, systems, and problems.

· Ability to make quick decisions supported by information and data gathered.

· Able to work in fast pace environment.

· Strong leadership.

· Proficiency in the English language, both verbal and written.

Position Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit

Responsibilities

Restaurant Operations

• Lead a team of service staff within assigned unit by allocating tasks and roles for individuals in the service team

• Check readiness of restaurant for service day and brief service crew on staffing roster for service day

• Manage customer flow and seating arrangement

• Oversee the service rendered by the team to ensure it meets the quality, service, cleanliness and values standards and to address lapses in service quality when necessary

• Manage cash floats, audit rolls, and provide technical troubleshoot for cash register errors when necessary

• Ensure documentation of all cash shortage and surplus in record book and to tally payment collection

Restaurant Management & Planning

• Act as point of escalation for service crew regarding service issues

• Resolve day-to-day operation issues as and when it occurs and to provide support as necessary to ensure service crew are able to carry out assigned task

• Lead investigation and resolution of all complex customer complaints and/or feedback in a timely and efficient manner

Quality Assurance & Control

• Enforce restaurant quality, service, cleanliness and value standards

• Monitor operations to ensure compliance with all safety procedures and guidelines in the restaurant

• Implement corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

People Management

• Conduct induction for new hires to provide them with the necessary skills and information to carry out roles and functions

• Provide training to encourage role rotation amongst service staff

• Train and monitor staff in the company SOPs (standard operating procedures)

• Ensure workplace safety practicesPosition Purpose

• Provide guidance and day-to-day training to staff within assigned area

• Carry out day-to-day operations in managing floor control to maintain & improve quality, service cleanliness & ambience

• Manage and coordinate activities with people, products and equipment to maximize sales and profit.

We are looking for an Outlet Manager to join our dynamic team in a leading beauty and wellness company. As the Outlet Manager, you will play a pivotal role in overseeing the day-to-day operations of our outlet, ensuring exceptional customer experiences, and driving the success of our brand. If you are a passionate and results-driven individual with a background in beauty and wellness management, we invite you to be part of our innovative and thriving organization. Responsibilities may include but not limited to:

• Drive a team of Consultants and therapists to optimize sales by upholding exceptional service and retail standards, ultimately achieving customer service and sales objectives.
• Manage all aspects of refund and complaint cases to ensure resolution and customer satisfaction.
• Gather customer testimonials, feedback form, before and after photos.
• Brainstorm marketing strategies to boost outlet sales figures.
• Identifying areas for enhancement and implementing necessary changes to elevate the overall customer experience and service standard.
• Demonstrate resourcefulness, a service-oriented approach, active engagement, and effective hands-on management skills.

Requirements:

• Minimum of 3-5 years of experience in the Beauty/Spa Industry, with a preferred background in a managerial role.
• Highly motivated person who is sales-driven & result orientated.
• Proven sales track record and the capability to meet sales targets.
• Excellent communication, interpersonal skills, and customer service attitude.
• Preferably someone who is able to communicate in English and Chinese language.

Working Location: City Hall MRT / Changi Airport MRT

Role Description:

The Sales and Operations Manager plays a pivotal role in overseeing the sales activities and operational efficiency of the company. This multifaceted position involves managing both the sales team and operational aspects of the business to ensure optimal performance and customer satisfaction. The Sales and Operations Manager reports directly to senior management and collaborates closely with various departments to drive revenue growth and streamline operations.

Specific Responsibilities:
1. Trainee will be introduced to the company's mission, values, and goals. Familiarize with the products, services, and customer demographics. Trainee to understand the sales process. Do role-playing exercises to practice sales conversations and objections handling. Introduction to upselling and cross-selling techniques.

2. Trainee will have training on scheduling appointments, managing inventory, and handling transactions. Introduction to software systems used for operations.

3. Trainee will be able to learn the importance of customer satisfaction and loyalty. Handling difficult customers and resolving complaints effectively. Role-playing scenarios to practice various customer service situations.

4. Trainee to learn and pick up consultative selling techniques, and build long-term customer relationships. Trainee to understand the target market and competition. Introduction to digital marketing tools and social media strategies. Creating promotional campaigns and measuring their effectiveness.

5. Trainee will learn techniques for tracking inventory levels and ordering supplies. Implementing inventory control measures to minimize waste and shrinkage.

6. Trainee to understand financial statements (profit and loss, balance sheet). Budgeting and forecasting techniques used by the company. Identifying key performance indicators (KPIs) and analyzing business performance.

7. Trainee will learn and utilise effective communication and motivational techniques. Delegation and empowerment strategies. Trainee will be able to build and lead a high-performing team. Conducting performance evaluations and providing constructive feedback. 8. Trainee will be able to identify new business opportunities and partnerships. Networking strategies to expand the customer base. Trainee to develop a growth plan for the business. Implementing strategies to increase revenue and profitability. Continuous improvement and adapting to market changes.

Competencies:

1.Orientation, Company Overview and Sales Fundamentals

2. Operational Skills

3. Customer Service Excellence

4. Advanced Sales Techniques and Marketing Strategies

5. Inventory Management

6. Financial Analysis

7. Leadership Skills and Team Management 8. Business Development and Growth Strategies

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $2,900

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

RESPONSIBILITIES

• Take charge of overseeing and guiding projects from their initial planning stages to final delivery, ensuring adherence to quality, cost, safety, and time constraints through precise preparation and execution of all project tasks in alignment with company policies and legal standards.
• Provide reports to senior management regarding project progress and key developments.
• Collaborate with clients, consultants, regulatory bodies, and subcontractors to facilitate seamless project completion.
• Develop, review, and present detailed schedules, method statements, technical proposals, and risk assessment plans. •
• Organize and conduct regular safety meetings at internal, subcontractor, and site levels.

REQUIREMENTS

• Minimum of 5 years working experience in HDB projects
• Ideally someone with PMP certification
• Able to handle a ptoject team.
• Minimum Degree in Civil Engineering or equivalent.

Thank you for your application and we regret that only shortlisted applicants will be notified

By submitting any application or resume to us, you will be deemed to have agreed & consented to us collecting, using, retaining & disclosing your personal information to prospective employers with the services provided by us.

EA (18C9514/R23118479)

An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels:

- Maxwell Reserve, Autograph Collection Hotel (Marriott);

- Duxton Reserve, Autograph Collection Hotel (Marriott);

- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);

- The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Garcha Group Benefits:

- As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.

- As an associate of a Marriott hotel, you have access to the “Global Learning + Development” tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)

- 2 nights yearly staycation including all meals and beverage (incl. alcoholic) in any of the 4 Garcha Group hotels in Singapore.

- 20% off Food & Beverage at all Marriott & Garcha Group restaurants and bars.

What will I be doing?

· As the Guest Experience Executive, you will be responsible for performing the following tasks to the highest standards:

· Be the brand ambassador of hotel, providing a positive “first impression” while guests walk-in to the hotel.

· Create a “WOW” experience of guests by deliver the highest quality and brand service standards to consistently meet and exceed executive Guest and VIP expectations

· Proactively greet guests at arrival lobby, providing direction, escort guest to the destination, responding with appropriate actions & provide accurate information such on outlet operating hours, on-going promotions, special VIP programs, events, etc.

· Serve as the main point of contact for VIP guests & ensure hotel departments are fully briefed on VIP Guest.

· Drive departmental objectives for self and team, and work together to achieve the department goal and KPIs accordingly.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· In Room check in – Meet and greet guest, complete check in in the room, confirming room rates and obtain valid method of guarantee.

· Make appropriate selection of rooms based on VIP guest needs and prepare coding electronic keys.

· Ensure that guests are informed on hotel facilities and room features and luggage is delivered in a prompt manner.

· Manage queue at the desk and assist with the arrivals and offer express check out for departing guest at the front desk when required.

· Receive special requests from guests and respond appropriately or forward requests to appropriate team members for decisions and actions.

· Promptly answer the telephone inquiries, inputting messages into the reservation and advise other team members on special guests’ needs.

· Retrieve messages and communicate the content to guests, retrieving mail, packages and/or other special items for guests as requested.

· Remain calm and alert especially during emergency situations and heavy hotel activity by comply with Health & Safety, Emergency Management, the Disaster manual, and Fire procedures and regulations, taking part in the fire team when and where directed.

· Handle complaints promptly and efficiently, empowered to take the necessary action, informing the Guest Experience Manager/ Duty Manager/ Assistant Front Office Manager to follow-up where appropriate.

· Maintain awareness of guests’ profiles and specific preferences, ensuring that they are acted upon for each reservation.

· Coordinate with relevant departments to arrange in-room amenity set-ups according to VIP level and for special occasions – i.e. Birthdays and Honeymoon and etc.

· Attend daily briefings, shift handovers, meetings and read the logbook on a daily basis.

· Keeping up to date with information on facilities, attractions, places of interest, sights and activities in and around the hotel.

· Upsell rooms to higher room and rate categories, ensuring maximum revenue generation from each guest.

· Ensure that all reporting and servicing deadlines are met on a timely basis.

· Carry out any other reasonable duties and responsibilities as assigned.

ABOUT RYSENSE LTD

RySense is a Singapore-based research organisation. We focus on conducting research to understand what people in Singapore think, feel and do. Our primary areas of interest include social trends and public opinion. Using robust approaches, we seek to generate reliable insights about the Singapore landscape which reflect both subtle nuances and macro perspectives.

JOB SUMMARY

We are looking for someone with 6-8 years of leadership experience in market/consumer/social research. You should have strong quantitative skills and excellent interpersonal skills as well as the confidence to deal with a variety of different stakeholders.

KEY RESPONSIBILITIES

You must have proven experience with the following tasks, which will form the key responsibilities for the role:

• Demonstrate thought leadership across all levels
• To confidently lead a small team of researchers
• Develop junior members on critical thinking and computational thinking skills
• Able to solve problems creatively, and pivot responsively to operational changes
• Conducting presentations of research results and analyses
• Strong in articulating concepts and ideas in clear and precise manner
• Deployment of adjacent teams for operational work
• Scripting, processing and delivery of accurate survey datasets to clients
• Maintaining excellent relationships with all stakeholders

REQUIREMENTS

• Any Bachelor’s degree. (Majors in mathematics, engineering, business, science, computing, or any numerical fields preferred)
• At least 6 years of working experience, with leadership roles
• Excellent presentation, communication and public speaking skills
• Analytical with attention to details
• Team player
• Highly comfortable dealing with large datasets using software (eg. SPSS, R, Python, Power BI etc.)
• Competency with Microsoft Office, and intermediate to advanced skills in Powerpoint and Excel
• Familiarity with scripting and data collection platforms (e.g. WinCATI, Sensus, Forsta) an added advantage
• Fluent in English and one or more of the following languages - Chinese, Malay or Tamil

If you would like the opportunity to work as part of us, please email us your resume to us at [email protected].

We regret that only shortlisted candidates will be notified.

Duties & Responsibilities:

· Plan, organize, and manage the full HR functions of the company.

· Overall, in charge of the HR department and daily HR-related operation matters

· Develop and execute a local & APAC recruitment strategy

· Proactively managing sourcing of potential profiles via a different channel

· Assess applicant skills and experiences according to specific roles and provide suitable recommendations to the hiring Manager

· Ensure best practices in recruitment and talent management

· Ensure the company employment practices are compliant with the local & and APAC countries employment laws, the company policies, and international laws governing human rights.

· Responsible for payroll-related duties as needed.

· To develop and plan learning of Training and development policies, processes, and program to ensure effectiveness, relevance, and alignment to organizational goals and objectives of market trend competitiveness.

· Review incentives, recognition, benefits, and awards to drive high performance and retain potential talents.

· Review and approve end-to-end recruitment activities including of selections, offers, and acceptance.

· Work closely with the Head of Departments to understand hiring requirements.

· Any other ad-hoc duties required.