Total 15 support advisor job vacancies in Singapore

Responsibilities

• Monitor and observe system alerts or out-of-norm system behaviors to proactively identify issues.
• Follow incident isolation procedures to accurately identify and verify faults before applying problem resolution scripts or escalating issues.
• Perform record consolidation for reporting, analytics, or audit purposes.
• Conduct post-change system health checks to ensure changes did not cause undesirable behavior.
• Manage the lifecycle of incident tickets, from creation and update to escalation and closure.
• Review and verify the accuracy of operational scripts, and suggest areas for improvement.

Experience and Skills Needed

• Hold a Nitec, Diploma, or Degree, preferably in Engineering or Information Technology.
• Work in teams on a 12-hour rotation shift, covering weekends and public holidays.
• Ability to follow documented work instructions and procedures with precision.

Responsibilities:

• Monitor and analyse the current state of various product runtime environments (production and non-production) to ensure optimum system performance. Develop data-based strategies for continuous improvement and work with application teams, solution architects, security consultants, and other teams to implement these plans.
• Manage application and security incidents. Conduct problem determination and work with internal teams and vendors to resolve issues in a timely manner to meet SLA requirements. Provide reporting and escalate to higher management or incident committee when necessary.
• Develop operations and processes guide to document every aspect of operations and ensure compliance with audit requirements.
• Manage day-to-day operation activities. Analyze statistics, write status and progress reports, and present findings to stakeholders and higher management.
• Manage operations team consisting of staff and vendors to ensure 24/7 support availability.

Experience and Skills Needed:

• Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Proven experience as an Operations Engineer or similar role in an IT setting.
• Experience in implementing change management and incident management workflows using ITSM tools (e.g., Remedy, Zendesk, ServiceDesk) to automate workflows is advantageous.
• Implement security and access control measures to manage privileged access to test and production environments.
• Full stack monitoring experience using Application Performance Management (APM) tools. Familiarity with cloud-native monitoring options (e.g., Cloudwatch, Stackdriver) and the OpenAPM stack is preferred.
• Process automation expertise using scripting tools (e.g., Terraform, Ansible) to minimize downtime and human errors.
• Experience with Agile methodologies, DevOps pipelines, test-driven development, and info-security practices.
• Ability to work collaboratively with a high-performance team and influence with positive energy.
• Resourceful and innovative thinker capable of working out solutions.
• Experience with managing cloud infrastructure and services / certification with GPC, GCC (i.e., AWS, Azure, Google Cloud) or equivalent cloud platforms is preferred.
• Excellent problem-solving and communication skills, with the ability to convey complex technical issues to non-technical teams effectively.

Job Title: EUC Support Specialist (with Networking Experience)

Location: Multiple Customer Locations

Industry: Manufacturing

Working Hours: Monday to Friday, 8:30 AM to 5:30 PM (Occasional after-hours work)

Key Responsibilities:

* Provide both on-site and remote technical support for end-user devices (desktops, laptops, mobile devices, etc.).

* Troubleshoot and resolve hardware, software, and network-related issues efficiently.

* Manage and maintain network infrastructure, including routers, switches, firewalls, and other networking equipment.

* Perform regular system and network monitoring to ensure uptime, stability, and security.

* Document technical processes and prepare detailed reports on technical incidents.

* Travel between customer locations as required to provide on-site support and troubleshooting.

* Participate in client platform implementation or upgrade projects as assigned.

* Follow up with vendors for hardware replacements and maintenance.

Requirements:

* Proven experience in end-user computing (EUC) support and network administration.

* Strong knowledge of operating systems including Windows, macOS, and Linux.

* Familiarity with networking technologies (LAN, WAN, VPN) and troubleshooting tools.

* Hands-on experience with Microsoft 365, SharePoint, OneDrive, and Microsoft Active Directory.

* Excellent problem-solving skills with the ability to work independently and manage multiple tasks.

* Strong communication skills and the ability to document processes and technical issues clearly.

* A proactive, independent, and results-oriented approach with a "can-do" attitude.

* Willingness to travel to customer sites as required.

Preferred Qualifications:

* Experience in hardware lifecycle management, including vendor coordination for replacements.

* Certifications in relevant IT/networking fields (CompTIA Network+, CCNA, etc.) are a plus.

Zhonghua Secondary School
13 Serangoon Ave 3, Singapore 556123

Contract Period: From 1 February 2025 to 31 January 2026

Working Hours:

• Mondays to Thursdays: 7:00 AM to 4:00 PM (inclusive of a 30-minute lunch break)
• Fridays: 7:00 AM to 3:30 PM (inclusive of a 30-minute lunch break)
• One day each week will have working hours from 10:00 AM to 6:30 PM. This late shift is fixed on a specific weekday and changes every 6 months.
• No service required on Saturdays, Sundays, and public holidays.

Scope of Services:
The required services include:

• Manning the reception counter in the General Office
• Handling customer-facing tasks such as answering and directing phone calls, providing information and services, and attending to walk-in inquiries/requests from students, visitors, and suppliers in the General Office
• Managing records, including maintaining and updating filing systems and inventory
• Handling lost and found items and overseeing the delivery of goods
• Maintaining sickbay records and caring for students in the sickbay, including facilitating early dismissal for medical reasons and providing basic first aid to injured students
• Performing secretarial duties, such as arranging appointments, organizing meetings, and contacting students for fee arrears
• Carrying out other related administrative duties as required

Qualifications, Skills & Experience:
The ideal candidate should preferably possess the following qualifications, skills, and experience:

• Singapore-Cambridge General Certificate of Education (GCE) Normal (Academic/Technical) Level with passes in at least three subjects, including English
• Preferably three (3) years of experience as a Receptionist with administrative experience in a school environment
• General computer skills, including proficiency in Microsoft Office applications

Temasek Junior College
2 Tampines Ave 9, Singapore 529564

Contract Period: From 1 January 2025 to 31 December 2025

Working Hours:

• Mondays to Fridays: 9 hours per day, inclusive of a 1-hour lunch break
• 2 shifts: 7:00 AM to 4:00 PM or 9:00 AM to 6:00 PM (subject to the Authority’s discretion and work arrangement for reception and administrative functions)
• No service required on Saturdays, Sundays, and public holidays

Scope of Services:

Counter Duties:

• Greeting, welcoming, directing, and announcing visitors appropriately upon arrival at the counter
• Answering, screening, and forwarding incoming phone calls
• Attending to parents, visitors, and vendors through phone calls and walk-ins
• Attending to unwell students in the sick bay

Administrative Duties:

• Supporting logistics and administrative tasks related to school activities and events
• Packing documents and collaterals
• Receiving and sorting daily mail, managing faxing and mailing, and handling all correspondence, including maintaining accurate data entry using Microsoft Excel and Word
• Receiving and managing office supplies, as well as printing and photocopying documents
• Performing any other duties assigned by the Administration Managers, Vice-Principals, or Principal

Qualifications, Skills & Experience:
The ideal candidate should possess the following qualifications, skills, and experience:

• Pleasant personality with a willingness to learn and be inquisitive
• Proactive, a team player, organized, and able to multitask and prioritize daily tasks using modern office technologies and computer applications
• Preferably holds GCE O-Levels or relevant receptionist/administrative work experience
• Able to communicate clearly, concisely, and professionally, with good telephone etiquette when responding to inquiries from the public and stakeholders

Additional Requirement:
As the General Office is located on Level 2 of the school premises, which does not have lift access, personnel must be able to perform daily activities such as climbing stairs.

Job Title: Administration Support Officer

Location: Anglican High School, 600 Upper Changi Road, Singapore 487012
Contract Period: 1 January 2025 to 31 December 2025

Working Hours:

• Mondays, Tuesdays, and Thursdays: 8:00 AM to 5:00 PM
• Wednesdays: 8:00 AM to 4:30 PM
• Fridays: 8:30 AM to 5:30 PM
• Service not required on Saturdays, Sundays, and gazetted public holidays.

Scope of Services

The Administration Support Officer will be responsible for a range of administrative functions, including but not limited to:

1. Personnel Management:Administration pertaining to the movements of personnel.
   Ensure completion of checklists for new staff joining and staff leaving the school/service.
   
2. Data Management:Update the staff list and particulars (e.g., change of address, contact numbers, staff achievements, completed courses).
   Update school achievements, including CCA achievements.
   
3. Logistical Support:Handle logistics for meetings and major school events such as Founder’s Day, National Day cum Partnership Day, and Secondary Four Graduation Ceremony.
   Arrange refreshments for meetings and other required logistics.
   
4. Communication and Correspondence:Check daily incoming mails and dispatch to respective personnel.
   Prepare a guest book for visitors and design & prepare guest books for foreign visitors.
   Prepare momento photographs for foreign visitors.
   
5. Event Planning and Documentation:Design and print programme booklets for events.
   Update school leaders' and the school's calendar of events.
   
6. General Administrative Duties:Conduct general filing and photocopying duties.
   Perform any other administrative duties assigned by the Principal/Vice Principal, including maintaining the school organizational chart.
   

Qualifications:

• Relevant qualifications in administration or related field.
• Proficiency in Microsoft Office Suite and familiarity with administrative processes.
• Excellent organizational and communication skills.
• Ability to work independently and as part of a team.

Location:

Fuhua Primary School
65 Jurong East Street 13, Singapore 609647

Contract Period:

From 1 Jan 2025 to 31 Dec 2025

Scope of Services:

The ICT Support Personnel will be responsible for managing and maintaining the school’s ICT devices and providing technical support to users. The key duties include:

1. Device Management:Manage and maintain ICT devices, equipment, peripherals, and gadgets owned by the school.
   
2. Technical Support:Provide technical and application support to users during school hours.
   Assist in troubleshooting issues with ICT devices.
   
3. Device Maintenance:Handle the installation, testing, commissioning, maintenance, and repair of ICT devices.
   Maintain tracking lists (e.g., Microsoft Excel, Google Spreadsheet) to monitor the loan and return of devices.
   
4. Inventory Management:Manage ICT and Audio-Visual (AV) inventory in the school.
   
5. Resource Setup:Deliver and set up ICT devices or resources in requested rooms or areas within the school.
   
6. Vendor Supervision:Assist and supervise ICT vendors during the delivery of services or goods.
   
7. Administrative Support:Process paperwork such as Loan Forms and ICT Request Forms.
   Handle related ICT administrative tasks.
   
8. Event Support:Assist in setting up audio, projectors, and notebooks for school programs and events.
   Provide support for audio and video production as needed.
   
9. Training:Conduct ICT baseline skills training (e.g., Microsoft and Google applications) and video-related training for students.
   
10. Collaboration:Support and report to the HOD ICT, Subject Head ICT, ICT Manager, and ICT Associate.
    Work in tandem with Desktop Engineers (DEs) deployed in the school.
    

Qualifications, Skills & Experience:

Mandatory:

• Diploma in IT-related field.
• Proficiency in English (both written and spoken).
• Working knowledge of Microsoft Office and Google Workspace applications.
• Minimum of 1 year of experience conducting enrichment workshops or equivalent activities in schools.

Preferred:

• 1 year of experience as an ICT Executive or similar role in a school setting.
• Experience in troubleshooting ICT devices.
• Knowledge of Audio-Visual (AV) setup in school environments.
• Experience in audio and video production for school events.
• Ability to use video editing software and applications.
• Registered under MOE’s Registration and Engagement Management System (REMS 2.0).

Position: Admin Support
Location: CHIJ St Nicholas Girls' School (Secondary Section), 501 Ang Mo Kio St 13, Singapore 569405
Contract Period: 1 Jan 2025 to 31 Dec 2025

Working Hours:

• Mondays to Thursdays: 7:00 AM to 4:00 PM (inclusive of a 30-minute lunch break)
• Fridays: 7:00 AM to 3:30 PM (inclusive of a 30-minute lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays

Scope of Services:

The Admin Support personnel will be responsible for the following tasks:

• Handling Calls and Enquiries:Attend to telephone calls, walk-in enquiries, deliveries, school mails, and parcels dispatch.
  
• Document Preparation:Prepare and verify documents, including the Staff Monthly Attendance Sheet and track daily attendance of staff.
  
• Data Management:Maintain and update data records and compile statistics.
  
• Clerical Support:Assist with filing, typing, and drafting correspondences.
  
• Student Support:Attend to pupils who are unwell and provide assistance as needed.
  
• General Support:Carry out any other duties assigned by the school.
  

Qualifications, Skills & Experience:

• Minimum Education:At least an O-Level qualification.
  
• Language Skills:Must be able to handle telephone enquiries from Mandarin-speaking parents and vendors.
  
• Experience:At least 3 years of relevant experience providing administrative support.
  
• Technical Skills:Proficient in MS Office.
  
• First Aid Knowledge:Basic first aid knowledge is required.
  
• Soft Skills:Good communication and interpersonal skills.
  Strong customer service skills.
  A good team player with a high level of initiative and the ability to work independently.
  

Job Title: School Operations Support
Location: Northbrooks Secondary School, 585 Yishun Ring Road, Singapore 768692
Contract Period: 1 January 2025 – 31 December 2025

Working Hours:

• Mondays to Fridays: 8:00 AM to 1:30 PM (inclusive of a 30-minute lunch break)
• Service not required on Saturdays, Sundays, and gazetted public holidays.

Scope of Services:

The personnel will be responsible for the following duties:

1. Minor Maintenance and Decoration: Assist with the maintenance and decoration of the school premises.
2. Eco-Learning and Recycle Art Support: Provide support to staff on eco-learning and recycling art matters.
3. Minor Repairs: Carry out minor repair works as required.
4. Office Equipment Maintenance: Operate and maintain basic office equipment and materials.
5. Ad-Hoc Duties: Perform any other additional or ad-hoc tasks assigned by the school authority.

Qualifications, Skills & Experience Required:

• Preferably three years of relevant experience in school operations.
• Must be a Singapore Citizen or Permanent Resident.

Job Title: Operations Support Officer (Nutrition Food Science Department)
Location: Bartley Secondary School, 10 Jalan Bunga Rampai, Singapore 538403
Contract Period: 1 January 2025 – 31 December 2025

Working Hours:

• Mondays to Fridays: 7:00 AM to 4:00 PM (inclusive of a 30-minute lunch break), except Wednesday
• Wednesdays: 8:30 AM to 5:30 PM (inclusive of a 30-minute lunch break)
• Note: Service is not required on Saturdays, Sundays, and gazetted public holidays unless it is a special school event.

Scope of Services:

The Operations Support Officer will be responsible for the following tasks within the Nutrition Food Science Department:

• Assisting teachers with ordering goods and food preparation for lessons.
• Maintaining cleanliness in the workroom and ensuring food is prepared safely.
• Housekeeping duties related to the department’s daily operations.

Qualifications, Skills & Experience Required:

• Minimum GCE N Level or equivalent.
• Preferably one year of work experience in a school environment.
• Proficiency in English (both spoken and written).
• Basic computer skills for administration tasks.

Job Title: School Admin Support Officer cum Receptionist
Location: Ai Tong School, 100 Bright Hill Drive, Singapore 579646
Contract Duration: 2 January 2025 – 31 December 2025
Option Period: 1 January 2026 – 31 December 2026 (Subject to good performance review)

Working Hours:

• Monday to Thursday: 6.45am – 3.45pm (inclusive of a 30-minute lunch break)
• Friday: 6.45am – 3.15pm (inclusive of a 30-minute lunch break)

Note: Service is not required on Saturdays, Sundays, and gazetted public holidays.

Job Objective:

The School Admin Support Officer cum Receptionist will play a key role in maintaining the reception area, providing administrative support to the school, and assisting in communication with parents, students, and staff. The role ensures the smooth functioning of school operations and front desk duties.

Key Responsibilities:

Administrative Functions:

• Maintain the cleanliness and organization of the reception area.
• Prepare, verify, and manage documents such as records, statistics, and correspondences (filing, drafting, replying).
• Carry out ad-hoc tasks as assigned by the Administration Manager and School Leaders.

Reception Duties:

• Provide front desk services, including managing enquiries and counter services.
• Answer and direct phone calls to relevant staff.
• Handle incoming mail, parcels, and deliveries, and ensure they are distributed to the appropriate recipients.
• Liaise with parents, teachers, vendors, and other stakeholders on school matters.
• Attend to unwell students in the 'sick bay' and coordinate with teachers and parents until the students are well cared for.
• Welcome and assist walk-in visitors, including parents, vendors, and students seeking help at the General Office.

Required Qualifications, Skills, and Experience:

• Education: G.C.E. ‘O’ Level
• Pleasant and professional demeanor with strong interpersonal skills.
• Ability to multitask efficiently and work independently in a fast-paced environment.
• Language Skills: Fluency in English is required, and proficiency in Mandarin/Chinese is preferred as Ai Tong is an SAP school.
• Proficiency in Microsoft Office applications.
• A minimum of 2 years of relevant experience in administration or customer service is preferred.
• Candidates with First Aid training will be given an advantage.

Scope of Services

The services required for the position are as outlined below:

1. Reporting StructureThe School Science Support Assistant shall report to the School’s Head of Department (HOD) for Science and HOD for Student Development.
   
2. Job Responsibilities
   The role includes the following tasks:Support the Preparation and Maintenance of Science ResourcesPrepare resources as requested by teachers for science lessons and activities for Primary 3 to 6 students.
   Ensure that equipment and materials are properly stored after the completion of activities or lessons.
   Housekeeping of science labs and equipment, ensuring they are well-maintained.
   Maintain an inventory of lab equipment and materials, conducting regular stocktaking.
   Assist HOD Science in inventory management to replenish stock as necessary.
   Assist HOD Science in implementing general safety measures for science labs and monitor compliance.
   Oversee the lab schedule for science lessons.
   Perform cleaning duties of the science labs.
   Support Operational Needs of the IBEEP Room (Activity Centre)Loan games to students.
   Manage students' safety and discipline within the activity centre.
   Create simple resources and manipulatives, as directed by the school (materials will be provided).
   Housekeeping of the activity centre, ensuring that equipment and materials (e.g., Lego sets, PlayStations) are clean and well-maintained.
   Maintain an inventory of IBEEP equipment and materials, conducting regular stocktaking.
   Assist in setting up the IBEEP room for school events and activities.
   Support school programmes as required.
   Perform cleaning duties of the IBEEP room.
   Other DutiesPerform any other duties as assigned by School Leaders, HOD Science, HOD Student Development, or Administration/Operations.
   Support the Operations Manager in maintaining the cleanliness of the science labs and IBEEP room.
   

Qualifications, Skills & Experience Required

The Personnel should ideally possess the following qualifications, skills, and experience:

• Fluent in English communication.
• Preferably have GCE ‘O’ Level qualifications.
• At least 2 years of experience in science lab support and working with children in group settings, ideally in a primary school.
• Good communication and interpersonal skills, with the ability to work well with others.
• Basic knowledge of Microsoft Office is preferred.
• A positive working attitude, with a willingness to learn and take on new challenges.

The Support Assistant shall report to the School’s Head of Department (HOD) of Science and HOD of Student Development.

The job scope includes the following:

Support for Science Resources

Preparation and Maintenance:

Prepare resources (as requested by teachers) for science lessons and activities for Primary 3 to 6 students.

Ensure that equipment and materials are stored away after each activity or lesson.

Maintain housekeeping of science labs and equipment, ensuring they are well-maintained.

Maintain an inventory of lab equipment and materials and conduct stocktaking regularly.

Assist HOD Science in counting materials for replenishing stock.

Assist HOD Science in implementing general safety measures for science labs and assist in monitoring.

Oversee the lab schedule for science lessons.

Perform all cleaning duties of the science labs.

Support for IBEEP Room (Activity Centre)

Operational Needs:

Loan out games to students.

Manage student safety and discipline at the activity centre.

Create simple resources and manipulatives (materials will be provided) as directed by the school.

Maintain housekeeping of the activity centre (ensure that equipment and materials, e.g., Lego sets, Playstations, etc., are clean and well-maintained).

Maintain an inventory of IBEEP equipment and materials and conduct stocktaking regularly.

Assist in setting up the IBEEP room for school events/activities.

Support school programmes as required.

Perform all cleaning duties of the IBEEP room.

Other Duties

Perform any other duties as assigned by School Leaders, HOD Science, HOD Student Development, or Administration/Operations.

Support the Operations Manager in maintaining cleanliness of the science labs and IBEEP room.

Qualifications, Skills & Experience of Personnel

The personnel should preferably have the following qualifications, skills, and experience:

a) Fluent communication in English.

b) Preferably possess GCE ‘O’ Level certification.

c) Preferably have 2 years of experience in science lab support and working with children in a group setting in primary schools.

d) Good communication and interpersonal skills and ability to work well with others.

e) Preferably have knowledge of basic Microsoft Office skills.

f) A good working attitude, willingness to learn, and readiness to take on new challenges.

Working Hours

Day Duration

Monday 8:00 AM to 5:00 PM (incl. 0.5 hr lunch)

Tuesday 8:00 AM to 5:00 PM (incl. 0.5 hr lunch)

Wednesday 8:00 AM to 5:00 PM (incl. 0.5 hr lunch)

Thursday 8:00 AM to 5:00 PM (incl. 0.5 hr lunch)

Friday 8:00 AM to 4:30 PM (incl. 0.5 hr lunch)

Total Working Hours per Week 42 hours

Note: Services are not required on Saturdays, Sundays, and gazetted public holidays.

The Services required are set out as follows:

Reception Duties

Student Assistance

Provide assistance to students at the sick bay.

Administrative Support

Assist with data entry, filing, or any other administrative support required.

I

The Personnel shall minimally have the following qualifications, skills, and experience:

Preferably GCE “O” / “N” Level with credit in English or equivalent.

Proficient in MS Office and use of IT systems.

Strong customer service skills.

Preferably some experience in primary school administration.

Personnel Deployment Hours

Mondays to Fridays: 7:30 AM to 2:00 PM (inclusive of a 30-minute lunch break).

Service Exclusions:

Service not required on Saturdays, Sundays, and gazetted public holidays.

Admin Support

Responsibilities:

Receptionist Functions & Front-Desk Operations: Manage front-desk operations and provide a welcoming environment for visitors.

Coordinate Transport Services: Organize and coordinate transportation services as needed.

Logistics Coordination: Handle logistics coordination for various activities and events.

Student Care: Address the needs of students who are ill or injured, including escorting them to the hospital when necessary.

Communication Management: Attend to incoming phone calls, walk-in queries, and email inquiries.

Mail Sorting: Manage and sort incoming and outgoing mail.

Administrative Tasks: Perform simple administrative tasks such as filing and document organization.

Financial Assistance Processing: Assist in processing Financial Assistance Schemes for students.

Additional Duties: Undertake other duties or financial tasks as assigned by the administration manager or school leaders.

Qualifications and Skills:

Educational Qualification: GCE “N” Level or equivalent.

Technical Skills: Proficient in Microsoft Office, including Word and Excel.

Language Proficiency: Fluent in English. Ability to speak an additional language is advantageous.