Total 3,743 customer service manager job vacancies in d23 hillview dairy farm bukit panjang choa chu kang

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Support the FOH with customer relationships and order management.

Maintain a pristine and aesthetically pleasing storefront.

In charge of the general maintenance of the shop including kitchen and storage.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

Your Perks:

5-day work week with a team of diverse and energetic colleagues

Annual Leave
Annual performance bonus

Employee discount

On behalf of the hiring company which is a Social Service organisation, we are looking for a suitable candidate to join them as Programme Manager.

Responsibilities

• To manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of the Community Service Centre.
• Provide guidance and motivation to staff to achieve the programme objectives, and develop work plans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement to better meet the needs of the clients.
• Oversee the curation and development of programmes based on the needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain the centre's community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, and the grassroots community).
• Oversee budgeting, and financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Superiors to support the cultivation of the agency’s values, vision and mission within the team.

Qualifications/requirements

• Bachelor’s degree in social work, with a minimum of 7 years of experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

Working hours: 9am to 6pm, Mondays to Fridays

9am to 1pm, Saturdays

Location: City fringe, Central area

EA License : 22C0971 | EA Registration : R21101298

Job Title: Assistant Marketing Manager (ID5046)
Location: Jurong East
Working Hours: Mon to Fri, 8.15am to 5.45pm
Salary: $3000 to $4500

Job Description:
• To do project specification
• Individuals with experience in waterproofing specification works
• Have established contacts with developers, architects, consultants and main-contactor
• Target on construction projects & contracts
• Develop new accounts & meet sales target

Requirement:
• Experience in waterproofing sales & marketing
• Preference is for individual with good networking in building & construction industry
• Self motivated and self driven
• Must own vehicle

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

The Company

We are a leading purveyor of fine teas and herbs headquartered in Singapore, catering to the hospitality and food services, currently looking for suitable candidates for the position of Relationship Manager (Corporate)

Job Description

· Lead business development in hospitality and corporate channel.

· Foster relationship on C-suite level executives for global and regional accounts

· Prepare business proposals and C-suite presentation.

· Prepare annual business review with customers.

· Support training needs in product knowledge and service delivery.

· Manage accounts receivable.

· Lead in sales campaign planning and execution.

The Successful Applicant would have the Following Qualities:

· Degree in Sales, Marketing or Hospitality from accredited university

· Minimum 5 years of experience in hospitality or corporate sales

· Strong strategic planning and business development skills

· Excellent interpersonal and communication skills coupled with adaptability and willingness to learn.

· Highly motivated, energetic, and driven to success

· Possess Class 3 license; own car preferred.

Only short-listed candidates will be notified.

What's on Offer?

Attractive salary package and excellent career prospects await the successful candidates.

NOTE: Interested applicants can email their full resume in pdf format.
Include expected salary, last drawn salary, reason for leaving and availability date.

1. To liaise with building Main Con on Archtecture works and details for projec coordination

2. To liaise with sub con on project details and installation issued

3. To work on project schedule and minor change on the details if needed minor changes on the details drawings.

4. To liaise with builder Safety officer for the safety issued.

5. To liaise with office for Miscellaneous site issued.

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Job Purpose

As a Patient Service Associate, you will deliver friendly, efficient customer service and build positive relationships by creating a warm and welcoming atmosphere for all patients. You are the key personnel in helping patients navigate through our healthcare systems, resolve their queries, promote and educate health services and provide excellent patient care and satisfaction. You will work closely with healthcare professionals in an inclusive and collaborative workspace to propel NUHS service excellence to a higher level.

Duties and Responsibilities

• Assist patients with registration and payment via app and self-service kiosk.
• Advice patients on the applications available in the OneNUHS app.
• Ensure effective coordination of care in providing a pleasant patient experience journey at outpatient services.
• Provide hassle-free experience in handling patients’ enquiries such as appointments, payment, co-ordination of services, etc via email or phone as required.
• Provide chaperone assistance and assist in simple clinic procedures in the consultation room.
• Assist in administrative and technical support in teleconsultation services.
• Provide a pleasant environment in ensuring operational readiness of clinic in overall décor, cleanliness, updated materials, etc.
• Participate in service quality initiatives.

Requirements

• Minimum GCE “N” Levels. Fresh diploma graduates are welcome to apply.
• Proficient in computer skills.
• Team player with good interpersonal and communication skills.
• Pleasant and friendly disposition.
• Possess service-oriented mindset and proactive in engaging with people.
• Able to multi-task and work in a fast-paced environment.

Overview

You will be working directly with cross-functional, cross-institutional business leads to analyse and improve the credit and collection practices for NUHS Cluster.

Responsibilities

• Conduct an end-to-end analysis on current credit and collection practices in NUHS Business Office Shared Services with the aim to improve collection rate.
• Work with institution’s Operation teams to improve, tighten and comply with upfront credit management practices for non-resident patients.
• Monitor inflight patient’s bill escalation for deposit top-up, collection of past outstanding bills, conference with patient / Next-Of-Kind / Doctor / MSW on patient’s financial affordability for complex cases.
• Follow up on Non-Residents bills post discharge, including liaise with Corporates and Insurance Companies on LOG, work with MOM, ICA or other statutory board for assistance on outstanding bills relating to foreign workers, prisoners and illegal immigrants, including initiate legal actions
• Manage and review outsourced partner (1FSS) work according to SLA – reminder letters, collection agencies, patient enquiries hotline, write-off paper
• Summarise and communicate to management team on key issues, risks and key performance indicators to manage the process of various measures
• Partner with Data Protection Office to develop and improve on existing controls and processes in compliance with PDPA Act
• Participate in projects and system implementation in term of controls and risk assessment on credit management
• Work closely with internal and external auditors

Requirements

• Possess a Degree in Accountancy/ Finance/ Business or the equivalent with at least 5 to 7 years’ experience in credit management, audit or compliance.
• Experience in healthcare industry will be an advantage.
• Proficient in Process Redesign, SAP and Microsoft Office suite
• Organized, detail-oriented and able to work independently
• Possess strong analytical and problem solving skills
• Good verbal communication and presentation skills
• Motivated, proactive and optimistic about challenges

As a leading global media network, with data at the core, Omnicom Media Group APAC (“OMG”) creates end-to-end solutions for clients, anywhere, swiftly and efficiently. We consider client business needs from the start and keep consumer behavior at the heart of everything we do. We are compromised of the full-service media networks OMD and PHD as well as a number of specialty media communications companies.

We offer unparalleled clout in the marketplace and a depth of capabilities and experience that drive leadership and innovation in every media type. Omnicom Media Group is the media services division of Omnicom Group Inc. (NYSE: OMC), the leading global advertising, marketing and corporate communications company, providing services to over 2,500 clients in more than 100 countries.

Reporting Structure :

• You report to the Digital Director of OMD Singapore
• You are expected to manage your team (Senior Performance Planners / Performance Planners / Executives) that are being deployed in your business.

As a Senior Manager at our agency, you will play a pivotal role in shaping and executing digital marketing strategies for our clients. You will lead a team of talented professionals and work closely with clients to achieve their marketing objectives. This role requires a deep understanding of digital media channels, excellent leadership skills, strategic thinking, and a passion for staying ahead of industry trends.

Responsibilities :

Client Relationship Management

• Build and maintain strong client relationship, acting as the main point of contact for key accounts
• Understand client's business goal and translate them into effective digital media strategies
• Provide strategic recommendation and insight

Team Leadership and Development

• Learn and mentor a team of digital marketing professionals
• Foster a collaborative and innovative work environment, promoting the growth and development of team members
• set clear objectives

Digital Strategy Development

• Develop and executive comprehensive digital marketing strategies that aligns with client's objective
• Oversee the planning and implementation of digital campaigns across various channels, including PPC, programmatic, social media

Data Analysis and Reporting

• Utilize data analytics tools to measure the effectiveness of digital campaigns and provide actionable insights for optimizations
• Prepare and present regular reports to clients, highlighting key performance indicators and recommendation for improvements

Budget Management

• Manage digital marketing budgets effectively, ensuring efficient allocation of resources to maximize ROI
• Monitor campaign spend and adjust strategies as needed to stay within budget constraint

Process/Strategy

• Be our biddable media platform planning & activation expert (eg Google Ads, DV360, Facebook/IG, TikTok)
• Improve the current workflow & optimization processes
• Work as both a leader and hands-on expert to assist junior team members with delivering results for clients.
• Champion new search tools, settings & technologies across accounts and help activate any existing ones that are not in place

Requirements :

• Minimum 6 years of work experience in a performance media and client servicing role.
• Strong technical understanding of Google Ads, Social, Programmatic planning and implementation.
• Strong communicator - possesses excellent verbal, written and presentation skills
• Be a proactive self-starter and ability to handle multiple tasks in a fast-paced environment under tight deadlines
• Team leadership and mentoring experience
• Have strong organizational skills being able to manage multiple clients / projects at once
• Be confident in analyzing and acting on marketing data

Job Highlights:

- Good remuneration

- Career Progression

- Positive Working Environment

- Flexible schedule

- Sponsorship for accredited courses

Roles & Responsibilities

- Achieve growth and hit sales targets individually or by successfully managing the sales team.

- Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

- Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

- Present sales, revenue and expenses reports and realistic forecasts to the management team

- Identify emerging markets and market shifts while being fully aware of new products and competition status

- Interact and coordinate with the sales team and other staff members in other departments working on the same account

- Generate new business using existing and potential customer networks

- Resolve conflicts and provide solutions to customers in a timely manner

Requirements

- Candidate must possess at least a Professional Certificate, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Human Resource Management, Business Studies/Administration/Management, Marketing, Commerce or equivalent.

- Required language(s): English

- Required Skill(s): Microsoft Office, PC literate and able to work independently.

We regret only shortlisted candidates will be notified.

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management
• Establish good working relationships with clients and develop trust and confidence
• Establish and maintain quality service standards
• Manage and oversee all aspect in facilities maintenance (ACMV / HVAC, Electrical).
• Prepare tender documents and specifications
• Plan, coordinate and execute rectification works
• Responsible for project costing and control
• Plan training requirement for staff needs for skills improvement
• Ensure staff are skillful and ability to handle repair and maintenance work
• Prepare daily, weekly and monthly reports for submission to client
• Study, propose and implement feasible improvement works
• Prepare and responsible for annual budget submission
• Prepare and responsible for audit report
• Prepare assessment report for contractors' performance
• Prepare and certify contractors' payment
• Ensure staff and contractors follow the house Rules
• Provide feasible solution and coordinate with owners / users, consultants, vendors / contractors on engineering functional requirements and ensure the objectives are achieved
• Conduct regular inspection of all systems to ensure that all maintenance programs are implemented effectively in strict compliance with instructions and guidelines
• Ensure all works carried out safely and / or in accordance with safety procedures
• Any other tasks, as and when required by Senior Manager

Requirements:

• Bachelor's degree in Mechanical/Electrical Engineering or equivalent from a recognized university
• At least 10 years of related working experience
• Proven experience in facility management in a large facility
• Able to work Independently and possess good interpersonal skills
• Good communication skills both verbal and written
• Pro-active, independent, able to work with minimal supervision and perform under pressure
• Service orientated mindset
• Strong building and M&E knowledge with hands-on experiences
• Possess high level of initiative and integrity
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Job Description & Requirements

A medium size SME looking for an experienced HR Professional to lead and guide a team of HR personnel in its day-to-day operation.

Role Objectives: -

This incumbent is responsible for the full spectrum of HR functions from resource management (ie full suite, both onboarding and offboarding), payroll for a large number of non-executive personnel, compensation and benefits management, HR administration, policies, and procedures to HR system integration.

Responsibilities: -

• Manpower planning – leading a team of Recruiters in the planning, and execution of recruitment plans & processes to attract, hire, develop and retain the right resources to meet the Company’s operational demands.
• Handling all HR reports such as manpower reports, recruitment reports and vacancy reports including employment quota and all work pass-related issues.
• Oversee payroll administration.
• Develop and implement competitive Compensation & Benefits plans.
• Design and implement sound policies and procedures to promote a healthy work environment and proper governance.
• Support and suggest improvements and ensure full compliance in all Company’s HR practices.
• Monitor HR-related metrics such as cost per hire and turnover rates, and budgets and recommend corrective actions.
• Conduct internal checks on the health of the Company’s human resources, and recommend and coordinate employees’ training and development initiatives.
• Addresses employees’ grievances, and health & safety needs. Ensure all basic essential insurance coverages are in place and effectively administered.
• Ensure proper record-keeping and data-processing procedures are in place to comply with regulatory requirements
• Any other responsibilities or projects assigned by management.

Requirements: -

• Degree in Business Administration, preferably major in Human Resources Management or its equivalent
• Minimum 5 - 8 years of extensive HR experience as a Human Resources Manager or its equivalent.
• Effective leadership, someone who is hands-on, especially in manpower planning and resourcing of non-executive personnel.
• Sound knowledge of the local Employment Act, Industrial Relations Act, Workmen Compensation, and all other related legislation.
• Experienced and familiar with the Progressive Wage Model scheme, HRIS, and payroll management systems.
• Experience in payroll outsourcing management or its equivalent
• Experience in designing and implementing compensation and benefits programs
• Excellent communication skills both written and spoken
• Excellent interpersonal skills with strong employee service focus and aptitude with a passion for continuous improvement
• Team player, able to foster a healthy & cordial relationship and work environment.

Note: Only shortlisted candidates will be notified.

Position Overview:

As the General Manager of Partnership Operations,you will wield tremendous influence over three critical functions. This isn't just a job; it's a transformative opportunity to shape our destiny, where you'll orchestrate operational brilliance, ignite innovation in product development, and foster engineering excellence with our various partnerships

Key Responsibilities:

Team Leadership:

Lead with unwavering authority, guiding our partner Operations, Product, and Engineering teams to unprecedented heights.

Cultivate a culture of unwavering collaboration, innovation, and a relentless pursuit of excellence.

Operations Mastery:

Your mastery over day-to-day operations will lead us to new levels of efficiency, excellence, and quality control.

Your strategies will be our compass, ensuring the most productive and profitable path forward.

Product Pioneering:

You'll spearhead our product strategy, propelling us into the forefront of innovation.

Our products will be your canvas, and your brushstrokes will paint the future.

Engineering Eminence:

Command the Engineering team, ensuring our technology infrastructure remains unmatched.

You'll set the bar high, demanding nothing but the best in security and innovation.

Strategic Mastery:

Partner with the executive team, wielding your strategic prowess to execute our visionary mission.

Your contributions to long-term planning and resource allocation will be pivotal.

Collaboration Catalyst:

Forge unbreakable bonds with other departments, ensuring synergy and the triumphant execution of company-wide initiatives.

Performance Pioneering:

Led the charge in defining and tracking key performance indicators (KPIs) to measure and amplify our success.

Qualifications:

• You've earned your stripes with an advanced degree (MBA/PhD) in a relevant field.
• Your senior leadership experience is legendary, particularly in guiding Operations, Product, and Engineering teams throuht partnerships
• You're not just informed about industry best practices; you're a trendsetter.
• Your strategic mindset is a force to be reckoned with, and your communication skills are second to none.
• You're not just results-oriented; you're results-exceeding.
• Organization and project management are your middle names.
• You thrive in the hustle and bustle of a dynamic environment.
• Have added experience running your own company is highly valued
• experiences in new market trends and analysis of these

1. Maintain equipment and systems

• Supervise and assist in driving direction and strategy for optimal maintenance of building-related equipment and systems with respect to the business activities to enhance function efficiency and effectiveness
• Supervise and assist in cross-departmental collaboration on maintenance and repair activities to minimise equipment downtime at customer's sites
• Supervise and assist in formulating pre-emptive strategies to de-risk the building-related equipment and systems from major equipment and systems failures and malfunctions
• Supervise and assist in financial and budgetary requirements of maintenance plans to company's implementation on customer's sites

2. Conduct operations

• Supervise and assist in developing strategic partnerships with stakeholders on operations
• Supervise and assist in establishing best practises for execution and documentation of operations activities
• Supervise and assist in formulating pre-emptive strategies to de-risk the building related equipment and systems from major equipment and systems underperformance

3. Manage responses to emergencies and crisis

• Supervise and assist in driving continuous improvement of company's emergency response planning and crisis management framework
• Supervise and assist in overseeing emergency responses in the company

4. Manage health, safety and environment

• Supervise and assist in establishing strategies and frameworks to drive compliance with Workplace Health and Safety (WSH) and Environmental Management System (EMS)
• Supervise and assist in formulating proactive strategies for mitigation of WSH and EMS accidents and incidents
• Supervise and assist in establishing company's sustainable engineering strategies, procedures and guidelines

5. Manage people and organizational functions

• Supervise and assist in establishing the operating and resourcing structure for the function to support business objectives
• Supervise and assist in contributing to the development of the company's risk management framework
• Supervise and assist in driving continuous improvement strategies and change management initiatives at company's level
• Supervise and assist in driving strategic partnerships with internal and external stakeholders

Department: Global Indirect Procurement

Location: Singapore
Reporting to: Cluster Procurement Manager SEA+
Role: Short Term Assignment (18-24 months)

WHAT THIS POSITION IS ABOUT - PURPOSE:

The incumbent is responsible for :

1. Responsible for fostering close collaboration with all key stakeholders and Business Service function to support the Procurement brand and outreach. With reporting line to the Cluster Procurement Lead.

2. Managing procurement activities for the Marketing & Sales category within own cluster in additional to supporting the local organization with other strategic procurement activities. Works in close collaboration with global category lead for appointed category and local management for all other strategic sourcing and contracting initiatives as well as effective management of local supplier relations. Contributes to the development of assigned category and implements the right procurement strategy in close collaboration with business partners within own cluster. Secures the supply of goods and services required by the organization to the specified quality, service and cost criteria through the implementation of harmonized and consistent sourcing strategies. Critical success factors encompass implementation of global category strategies within the cluster. Business partnership mindset is a must.

WHAT WILL YOU DO - RESPONSIBILITIES:

Category Managment Strategy: The incumbent is responsible for procurement activities of the appointed business category within own cluster. Rolls-out appropriate strategies setforth by the Global Category Lead, provides sound direction for appointed category and ensures close collaboration with all cluster stakeholers. Works in close collaboration with Global Category Lead/Procurement Cluster Lead to ensure global startegy considers local requirements and that suppliers' list is managed in the most efficient & effective manner for the cluster.

Suppliers' Management: Identifies and manages regional/local suppliers' pool. Negotiates strategic contracts and ensures optimum and sustainable supply conditions. Recommends timely strategic decisions where relevant to prevent procurement inefficiencies. Ensures sustainability of supply and effective supplier relationship management throughout the supply chain. Demonstrates ability to challenge status quo, proposes and runs projects that will add value to both Procurement and business functions. Provides necessary support to Global or Regional procurement teams for implementation. Supports Global Category Leads to build Innovation & Sustainability strategy with Global suppliers and promotes any ideas that could represent a competitive advantage for JTI.

KPIs & Targets: Achieves set Procurement negotiation targets and KPIs. Plans and delivers Savings targets. Develops and recommends strategic sourcing plan/decisions. Leads and /or supports supplier bidding processes in close cooperation with respective business partners to ensure best combination of quality, cost and service parameters / conditions for products and services are attained. Drives strategy implementation at local and cluster level for assigned category and monitors performance. Ensures corrective actions are taken when required.

Business Partnership: Focuses on demonstrating value of Business Partnership, by developing a customer-oriented approach. Aligns strategy with key business partners and ensures it meets Business' priorities. Establishes alignment and effective communication among procurement organization, business partners and suppliers. Takes preventive actions to avoid supply issues and resolves problems in due time. Assumes responsibilities for additional projects, tasks as assigned by his/her superior and reflect core behaviors in all aspects of work.

Market Intelligence: Shares Category intelligence, identifies trends and opportunities. Applies best practices in procurement process management by utilizing latest models and takes necessary actions for areas of improvement. Conducts supply risk assessments, builds contingency plans, finds alternative ideas, solutions in securing best conditions for the company including extensive market research and proactive sourcing of innovative suppliers.

WHO ARE WE LOOKING FOR - REQUIREMENTS:

• University degree
• Minimum 3-5 years experience in similar environment in a multinational company
• English (business language) other language is an asset (local language based on location).
• Strategic thinking, effective Negotiations, Communication, Interpersonal, Financial analysis, Leadership,
• Business environment knowledge, Management of internal and external parties, Decision making, identifying and applying efficiencies.
• MS Office tools and SAP.

WHAT ARE THE NEXT STEPS - THE RECRUITMENT PROCESS:

• Thank you very much for your interest in the role. You are welcome to apply.
• We will make sure every candidate will receive a reply within 2 weeks after the application deadline.

Background:

The Asia Pacific Leaders Malaria Alliance (APLMA), is an alliance of Heads of Government committed to eliminate malaria and other communicable diseases in Asia Pacific, with a focus on the most vulnerable communities.

Through committed leadership and a specific investment in effective tools designed to defeat malaria for good, countries in the Asia Pacific region have halved the number of malaria cases and deaths in less than 15 years. This fight against malaria in Asia Pacific has been positive but is far from over. If we are to see a true eradication of malaria in the region, a revitalised commitment from all stakeholders, and especially national governments is needed.

This is where you come in. When it comes to making an impact, few roles offer the opportunities you’ll find at APLMA. The APLMA secretariat, based in Singapore, works with Governments, global multilateral agencies, the private sector and civil society to advocate for investment and development of tailored solutions to end malaria in the Asia Pacific by 2030.

Role:

The Communications Manager plays an integral role in bringing APLMA’s mission and vision to further life. Reporting to the Chief Executive Officer, you’ll provide strategic communications leadership and set our communications strategy to increase visibility and raise awareness of the organization, engage target audiences to catalyze action and ensure malaria elimination remains a priority and visible in Asia and the Pacific.

Working closely in collaboration with colleagues across the organization and partners, you will lead all communications needs and issues and drive communications best practice across the organization.

We are seeking a dynamic, seasoned communications professional to lead, direct and oversee these efforts.

Responsibilities:

• Direct, lead and oversee core areas of communications that support the communications strategy - corporate, media relations, digital, and communications materials (e.g., messaging documents, press releases, blog posts, statements, social media posts, articles, infographics etc);
• Collaborate with the CEO and Senior Leadership to execute communications strategic objectives which maintain visibility of the malaria elimination agenda and raises awareness of our work;
• Collaborate with internal programmatic staff and country focal points to develop and frame the region's messaging for target stakeholders and audiences;
• Work with strategic global partners where appropriate to strengthen, Asia Pacific and APLMA’s position as part of a global network;
• Lead/drive proactive media relations and story-telling campaigns, as relevant and appropriate to raise awareness of APLMA' mission and impact across the Asia Pacific region;
• Provide oversight on communications issues, coordinate with relevant internal departments as they position APLMA, and execute communications campaigns and agendas in a regionally and national relevant manner;
• Develop high-quality, creatively written material for external distribution (e.g. media interviews, speeches, talking points) including internal communications and thought leadership initiatives
• Working in conjunction with the CEO, manage crisis communications as appropriate;
• Partner with the internal teams to drive programs, campaigns, and strategy to key issues in a fast evolving global health landscape including climate change, gender, and health security
• Manage a small communications team which includes external consultants and internal staff
• Drive, tracking, measuring and fulfilling the communications functions strategic goals for accountability and progress;
• Conduct work with the highest level of integrity and contribute to the creation of a positive image and overall credibility of the organization through the application of our Code of Conduct, ethics and values and standing with regard to internal and external actors.

Requirements:

Qualifications

• Minimum Bachelor’s degree from an accredited four-year college or university; preferably in communications, journalism, public relations or related discipline.
• Master's degree will be an added advantage

Experience

• Minimum of 7 years of communications experience; healthcare and international development background a plus;
• International experience or prior work in a global organization.

Knowledge and Skills

• Strong knowledge of communication practices, techniques and media relations;
• Effective stakeholder relationship management with proven ability to build trust in stakeholders and influence decision-making;
• Excellent and versatile copywriting and verbal communication skills;
• Ability to think creatively and collaboratively about all elements of communications work;
• Strong managerial skills and prior experience working with a dynamic team and outsourced agencies;
• Cultural sensitivity for effective work in different international environments;
• Highly collaborative style; experience developing and implementing communications strategies;
• A strong track record as an implementer who thrives on managing a variety of key initiatives concurrently; ability to work in a highly matrixed environment
• Strong organizational and problem-solving skills with analytic approach;
• Strong interpersonal, management and leadership skills with the ability to integrate and work well within multiethnic and multicultural teams and finesse to “manage by influence”;

Personal Attributes

• Relationship builder with the flexibility and finesse to ‘manage by influence;
• High energy, maturity, and leadership with the ability to serve as a unifying force and to position communications discussions at both the strategic and tactical levels;
• Approachable, adaptable and possess a good sense of humour.
• Able to travel overseas when required.

The successful candidate will be offered 1-year contract employment on full time basis which may be renewable at the end of the term.

We thank you for your applications and regret to inform that only candidates shortlisted for interviews will be contacted.

The Institute of Molecular and Cell Biology (IMCB) is a premier research institute at A*STAR whose mission is to harness biology for transformational bio-therapeutics and diagnostics. In this role, you will be working with the IMCB researchers, grant agencies as well as A*STAR finance, councils, and the central research office to provide relevant grant-related support to the institute.

Job Description: the role includes, but is not limited to, the following:

• Ensure that all grant proposal submissions meet the requirements as set by the respective granting agency.
• Review annual progress reports and final reports for various grants and ensure that these are submitted on time.
• Attend to requests from the granting agencies pertaining to budget scrubbing, letter of award and other steps required for timely activation of new grants.
• Assist investigators with changes related to their grants (deviation/variation requests).
• Work closely with A*STAR research office, councils, and finance regarding ad hoc requests for grant-related data and pending tasks.
• Serve as the institutional admin and help with creation and activation of accounts for grant-related portals such as IGMS and iGrants.
• Tabulate and track the grants of the institute to ensure easy extraction of grant data whenever required.
• Promptly attend to grant-related queries from investigators.
• Define timelines for internal review and approval SOP of grant calls and communicate to researchers for grant applications.
• Monitor, report and analyse grant application activities as well provide timely updates to management on grant status.

Requirements:

• Minimum Bachelor’s degree, preferably in Life Science or equivalent.
• Preferably with at least 3 years of working experience.
• Experience and/or keen interest in work related to governance/ policy/ research administration, especially in the research & development sector, is an advantage.
• Good team player with excellent written and oral communication skills.
• Excellent time management skills.
• Meticulous, resourceful, able to multi-task and work independently.
• Able to work collaboratively with internal and external stakeholders across functional groups and levels.
• Interested in science and technology.
• Proficient in M365 and related applications.
• Prior experience in dashboard reporting and/or project management is a plus.

Financial Product Manager/Specialist (Web3)

Job Responsibilities:

• Assist in the planning of financial products and the implementation of business development strategies, including various conventional and innovative financial products.
• Assist in managing financial risks, researching compliance issues in various countries' financial businesses, ensuring product compliance, and mitigating legal risks.
• Dive into user behavior, understand user usage patterns, and discern the underlying needs behind user behavior.
• Track product performance, conduct data analysis, gain insights into product issues and user needs through data, and timely optimize product planning to continuously improve and enhance core metrics.

Job Requirements:

• Bachelor's degree or above, with at least 1 year of experience in financial product-related consulting.
• Familiar with the logic of various financial products, including traditional funds, banks, insurance, securities, and some understanding of blockchain financial products.
• Possess excellent systematic framework abilities, data analysis skills, and innovation capabilities.
• Strong communication, collaboration, and project management skills are essential.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

eCommerce & CRM Programme Development & Execution

Champion lead generation, conversion and optimise consumer funnel to increase win rate. Collaborate as a trusted partner with division marketers to run key corporate ecommerce & CRM programmes to deliver business revenue targets.

Customer centricity and engagement is key. Define the Customer goals and lead, develop and implement CRM programmes through customer activation, retention & re-targeting to deliver incremental revenue and customer lifetime value. Utilise a combination practices such as Agile and Design thinking to define, develop and build user experience that helps achieve the end goals of our customers and business.

Collaborate with data science team to develop and build data models, new hypothesis that drive next purchase experience, basket upsize, cross-divisional workflow to deliver an outstanding and personalised shopper experience. Explore the use of development approaches such as Artificial intelligence, Machine learning and Generative Artificial intelligence to draw further insights and to improve the user engagement.

As a Manager and proactive leader, you are encouraged to set clear eCommerce and CRM performance measurements and benchmarks. Collect feedback proactively by conducting regular cadence on performance review and retrospective based on data insights and build data dashboards and reports that uncover gaps and business opportunities. Engage and support the divisions to drive the right approach to deliver desired outcome.

Key duties include:

• Develop an e-commerce strategy with innovative initiatives while facilitating regional commercial communication for business partnership in line with market needs
• Develop customer segmentation to drive high value, high engaged customer groups
• Evaluate and measure e-commerce business priorities, business reporting, e-commerce ambition strategy and targets/ metrics development
• Develop and improve all the e-commerce-related processes over digital catalogue – product information management platform, pricing system, and more to win B2B customers, dealers and distributors in Southeast Asia and Taiwan (SEATW) on Thermo Fisher website.
• Work with the commercial, product marketing and analytics teams to drive digital sales throughout the sales opportunity funnel
• Report regularly on program performance, collaborate with digital analyst to build and develop relevant dashboards that help visualise performance and make relevant recommendations & next steps
• Consistently test, iterate and optimize e-commerce & CRM programs with the goal of improving performance, identify business opportunities

Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age or disability status.

What we offer

The role offers Hybrid work i.e. work from office and work from home. We offer competitive remuneration, annual incentive plan bonus scheme, healthcare, and a range of employee benefits, dependent on the hiring country.

At Thermo Fisher Scientific we offer employment with an innovative, future-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.

Position

The Service Lead is mainly focusing on ensuring the team is respecting the governance put in place with the client and that the level of service delivered to the client is as expected. He must have an excellent macro view of the information system and good technical skills to be able to help during major incident resolution as well as promote and contribute to Continuous Improvement

Based in Singapore but works according to Paris windows of service, under the Service manager of his business line.

Main responsibilities

The Service Lead is accountable for:

• Performing all run activities in respect of CA-CIB process, ensuring:

– The team respects the SLA (changes, incidents, requests)

– Appropriate reaction, in line with the severity of an incident or escalation.

– ITS ITIL process is dully followed (change, incident, problem management).

• Handling escalation on actions from Production Engineers Level 3 (incident, request, change)

– Escalates to management if needed

– Check if Knowledge was shared within the team and perform filed sessions.

– Enable coordination with other team (AS, Infra, Network, Build….)

– Create PSS post major incident and when improvement topic requires it

• Continuous improvement of service provided by Production Engineer L2 / L3

– Enable and encourage Improvement spirit within the team by being a role model on that topics

– Ensure the team has proper time slots to make the ongoing improvement

– Promote automation / Innovation

• Managing knowledge in coordination with AS community in Paris and London

– Trains Production Engineers on transferred activities for his business line (production of the applications)

– Proactively liaise with third party teams to bring trainings, documents, sharing session with ‘his’ own team.

– Controls that Knowledge database is regularly updated

• Driving the most complex operations & ensures they are well prepared by Production Engineers (involvement on DRP test, WIP, major incidents etc…).

– Act as global coordinator during DRP / WIP / main events.

– Review of major releases roadmaps with the team

– Ensure post checks are documented, performed and report is shared

By delegation from the Service manager:

• Controls quality of the RUN activities for all applications of his Business Line

– Recurrent incident

– Respect of SLA

– Reports / Documentations are built with high quality

• Role model in term of mindset: CI and proactive enhancement

• Proposes initiatives to improve efficiency of production Engineer L2 and ensure a continuous ‘up skilling’ of L2

• Respect priorities and short/long term tasks given by Service Manager.

• Regular feedback with Service Manager are key role.

Qualifications and Profile

Soft Skills

• Strong leadership abilities with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management.

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Coordination and decision taking capabilities during crisis situations.

• Ability to work under pressure

Experience

• Infrastructure or Application support hands on experience of 4-6 years’ mandatory

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, scheduler, MQ, Ctrlm)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

Working Hours and Shift Organization

• Service Lead is expected to work in shifted time to be able to be onsite at the time its clients (in Paris generally) are working. Expected timings would be 2pm to 11pm Sgp time

• Few times a year, Service Lead will be required to coordinate major events (DRP or other) on site during weekends.

• Service Lead might be escalated during non-office hours on his professional / personal phone.

Legal and Regulatory Responsibilities

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence.

Interestedapplicants, please email your resume to Shaun Quek Yew Meng

Email: [email protected]

CEI Reg No: R1660732

EA Licence No: 99C4599

Global Cloud Mining Sales Manager (Web3)

Job Responsibilities:

• Develop marketing and sales plans in line with the company's overall development goals.
• Responsible for regional channel customer development (with a focus on large financial clients), including negotiating, signing contracts, and maintaining daily relationships.
• Accountable for the entire business cooperation process and outcomes, planning project cooperation plans and monitoring progress.
• Responsible for internal and external communication coordination and follow-up feedback.

Job Requirements:

• Bachelor Degree and above in Business, Finance, Management, Marketing or any relevant field of studies.
• Minimum 3 years of experience in Business Development and Sales with familiarity in the financial industry, and possesses large network of clients resources (e.g., major fund clients).
• Excellent ability to develop large customer resources, capable of creating a regional customer map through point resources and radiating resource networks.
• Strong communication and negotiation skills, excellent verbal expression abilities, and robust capabilities in customer development and relationship management.
• Highly team-spirited, with strong communication coordination, organizational abilities, and execution skills.

Dylan Choo

Rewarding Talents International

EA License: 22S1387

EA Personnel: R2094227

The Service Team is located at our Service centre in Changi airport Terminal 2. As a Service Technician, this individual must be team oriented and flexible, and actively seek to share information and assist his peers. Possesses solid communication skills, both oral and written. Demonstrates strong electronic repair troubleshooting methodology and maintains at least an intermediate technical level of product knowledge. Applicants will ideally possess some product knowledge in Computed Tomography (CT) as well as Conventional X-Ray. Critical requirements include effective communication skills and a team player.

Other critical responsibilities include but not limited to, ensuring the team maintains the standard work procedures while upholding Safety at work as paramount.

Key Responsibilities

• An advocate for Safety at work.
• Responsible for ensuring customer satisfaction by meeting the service level agreement.
• A positive team player at work especially in challenging situation.
• Installs, repairs and equipment maintenance.
• Complete all tasks and documentation assigned by the Service Lead, timely and accurately.
• Adopt a continuous improvement approach at work, that includes but not limited to, reviewing of all equipment performances, spare-parts, team performances, work processes, training performances, tools, etc.
• Other duties as required by the Service Lead.

Position Requirements:

• Education/Training- Engineering diploma. Experience in the installation and maintenance of X-ray machines and security equipment is preferred but not essential.
• Knowledge/Skills- Individuals should possess good communications skills and have a strong orientation for customer focus and teamwork. Must be responsive to all customer issues at all times. Must be ready for regional travel at short notice. Class 3 driving license is a must.

Physical/Mental Requirements

• Possess excellent organizational, communication, interpersonal skills with the ability to multi task several projects at once.
• Excellent customer service skills and the ability to handle stressful situations.
• Self-motivated, reliable, and accountable individual with unreserved initiative.
• Possess outstanding telephone skills
• Ability to lift item up to 50 lbs unassisted.
• Candidate with no color deficiency eye-sight.

Work Environment

The customer sites are located with all terminals of Singapore Changi Airport

Please note that only shortlisted candidates will be contacted. Kindly email your resume to [email protected]

Senior / Customer Service Associate, Group Contact Centre

As part of Group Contact Centre, the Senior / Customer Service Associate's key role is to provide Contact Centre services, such as handling of general enquiries, appointment scheduling requests, to patients and the public. You are expected to work in a fast-paced environment and be challenged with navigating complex healthcare needs. Reporting to the Institution Lead, Group Contact Centre, you will:

Job Responsibilities:

• Deliver excellent customer service to callers by understanding caller's needs
• Provide timely, accurate and appropriate information and assistance to address caller's enquiries
• Book or reschedule appointments based on caller's request
• Handle any other hotline administrative functions such as handling of emails, referral requests and emergency activation
• Coordinate and liaise with other departments in the institutions to ensure requests are followed up and resolved

Job Requirements:

• Minimum Diploma in any discipline. (Fresh graduates are welcomed)
• Preferably 1 to 2 years’ experience in healthcare industry, contact centre environment and/or service related industry
• Able to communicate fluently in English and Mother Tongue
• Able to read and write fluently in English
• Pleasant and cheerful personality with good interpersonal skills
• Able to adapt to fast pace working environment
• Computer literate and good typing skills
• Able to multi-task and work under a stressful environment
• Willing to work on rotating shifts, including PHs and weekend

Working Location:Choa Chu Kang Polyclinic / Ng Teng Fong General Hospital / The Synergy