Job Responsibilities:

· Handle data entry, cost checking.

· Inventory reconciliation knowledge.

· Co-ordinate with Logistics staff & 3PL on order priority & delivery schedule priority.

· Maintain complete and proper filing of documentation.

· Ensuring duties are carried out in accordance with internal SOP and enhancing SOP when required.

· Management reports.

· Any other ad-hoc duties as assigned.

Job Requirements: -

· Minimum GCE ‘N’, ‘O’ Level or Equivalent

· 3 to 5 years of relevant working experience

· Good communication skills (both written and verbal)

· Proficiency in Microsoft Office (Word, Excel, Power Point & etc)

· Able to work as a team and independently with minimum supervision in a fast-paced environment.

· Possess positive attitude towards work and team oriented.

· Able to commence work immediately or within short notice will be an added advantage.

We are looking for a sales and customer services manager to support across a number of our businesses which include printing, framing, and an art gallery.

How will a typical day look?

• You would handle enquiries that come in via Whatsapp, Email, and Phone primarily. There are some customers who walk-in seeking services but the majority are via Whatsapp and Email.
• You would leverage tools and software that we have in place to accurately quote customers.
• You would create and send invoices and ensure payments are made and received.
• You would collate and document order requirements for printing and/or framing production teams.
• Handle some operational elements such as organising couriers for collections/deliveries.

Things to know

• As we do have walk-in customers this role requires you to be physically located at our offices.
• This role cuts across 3 unique companies covering printing, framing and art, but would mostly focus on handling sales and customer service for printing and framing.
• Full training will be provided, but you should be comfortable talking to people as this is critical.
• The process of quoting has been made simple thanks to software and tools we have built over the years.
• There is an opportunity to earn commission in addition to a fixed salary - to be discussed.
• Working expectations would be Tue - Fri [10am - 6pm] and Sat [10am - 5pm].
• The role will work directly with the owners.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

This role requires the incumbent to be a competitive and trustworthy individual to develop and grow the social enterprise initiatives. He/she must be presentable, possess excellent communication and negotiation skills, and have strong business acumen.

Administrative Support

• Handle day-to-day operations including sales enquire and transactions including order processing and fulfillment
• Maintain accurate records of order data and updated Netsuite order management system.
• Prepare weekly sales performance and status reports for projects and services.
• Work with production centers on production schedules to ensure timely delivery to customers
• Collaborate with other departments to resolve order-related issues or discrepancies.

Accounts Servicing

• Develop solutions according to customers' needs
• Provide pre-sales and post-sales support to MINDS Social Enterprises' customers from MINDS Bakers, Craft, Perform, Wash, Workshop, Farm, Shop, and other project partners
• Provide support to Assisted Employment partners

Project Management

• Must be able to effectively handle many concurrent projects
• Assist the Manager in facilitating data sharing, developing workflows and set up communication protocols for projects

Vendor Management

• Manage relationships with partners/vendors to secure cost and operation competency
• Work with vendors to ensure timely delivery of products/services.
• Liaise with stakeholders on operational matters

Market Research

• Conduct market research to identify selling opportunities and evaluate customer's needs
• Work with production centers and communications team to come up with marketing campaigns for new products and services
• Seek out new sales opportunities through cold calling, networking, and social media
• Develop new business channels and initiatives

Graphic Design

• Conceptualise, design, and manage the production of marketing material including merchandise stickers, gift tags, posters, exhibitions and displays, eDMs, social media/digital communications, catalogs, and daily graphical needs.
• To provide creative support to e-commerce store gift order customisation requests, working with vendors to ensure projects are completed on time with a quality product
• Implement feedback and changes whenever possible or at the requests of the customers.

Website/Mailbox Management

• Manage SE E-commerce website for sales orders, promotions, new product listing, and last-mile delivery fulfillment.
• Maintain accurate records of stock inventory data and update the e-commerce website.
• Confirm product availability and coordinate with the production team for order fulfillment to ensure timely delivery to customers on the website.

• Diploma in Design, Marketing or other Business related qualification or equivalent and above from a recognised institution

• At least 2 years of experience with essential proficiency in Adobe Suite, Photoshop, Canva, and Illustrator
• At least 2 years of experience in doing e-commerce order processing using order management system.
• Possess strong written and spoken communication skills, with confidence in handling a high volume of customer inquiries.
• Exhibit strong teamwork skills, with the ability to multitask effectively and think on your feet.
• Preferably possesses Business Development and Sales experience
• Experience in the disability sector will be an added advantage

Job Summary

1. Assist the Centre Supervisor in maintaining the admin systems and processes of the centre to effectively support the centre in achieving its goals and mission.
2. To provide support in the admin, operational & programme functions relating to:

• Maintenance and updating of the Senior Care Centre Operations Manuals
• Licensing and accreditation – for Day Care Centre, Dementia Care Centre and Day Rehab Centre
• Reception, billing, catering, basic maintenance of centre
• Business/service development and new projects
• Organizes and runs programmes and events for clients with dementia and those who have functional decline, including organize outings for clients

Principal Accountabilities

1. Maintain the centre’s operation manuals and related files and ensure that information contained therein is regularly updated.
2. Establish and maintain a system for filing all essential information and circulars from government agencies such as the Ministry of Health (MOH)
3. Assist in the collation of statistics and preparation of statistical documents for external parties such as the MOH and AIC
4. Assist finance department to verify service and transport attendance, invoice clients monthly and submit claims MOH or other related institutions
5. Assist centre Supervisor to review effectiveness of programmes implemented and ensure programmes are updated and appropriate for targeted audience.
6. Documentation of activities performed and monitoring short and long outcomes of these activities.
7. Assist Centre Supervisor to oversee centre-based IT related project such as providing end user needs, feedback, requirements to IT vendors and assist with trials on new systems, assist with migration of data.
8. Assume other responsibilities relevant to the position as delegated from time to time, including work relating to the expansion of services and development of new services or new projects.

Additional Responsibilities

1. Cover some aspect of the duties of the Admin Assistance in fees collection in his/her absence.
2. Assume any other duties tasking by Centre Supervisor/ Centre Lead

This is an hourly paid Part-Time contract position (4-5 times a week). Working hours (5-6 hours /day or half days) can be discussed and mutually agreed upon with the hiring manager. $10/hr

Office Address: 48 Toh Guan Rd E, Singapore 608586

This role will assist in administrative and support role for the local interior design company
• data entry for invoices
• process claims and check OT sheets
• Administrative support to accounts manager

REQUIREMENT
• Good coordination and communication skills in both written and oral English and Chinese
• Good working knowledge on Microsoft Excel, Word.

Contact via whatsapp https://wa.me/6588267134

Roles & Responsibilities

● Direct and manage retail stalls according to company SOPs and regulatory requirements

● Mentor and supervise service staff on food handling, service conduct, and compliance to standards

● Required to prepare meals such as toast making and hot foods based on the company's SOPs.

● Preparation of hot and cold beverages from scratch and premix.

● Advice on operational needs and service consistency

● Manage retail/food stalls according to budget with responsibility in creating and executing plans to sustain profitability

● Monitor sales and provide monthly sales reports with recommendations for business reviews with management

● Handle cashiering duties, customers’ complaints and operational issues

● Other work scope as required by business needs

Requirements:
*Preferably someone with diploma in F&B, supply chain or related courses

*fluent in English and one other local language

*Basic computer literacy including MS Word and Excel

*Hands-on with good problem-solving skills relating to food court operations andcustomer issues

*Ability to foster positive working relationships

*Preferably someone with at least 1-3 years’ in a supervisory role

*Experience working in F&B sector is a plus

Benefits:

• Basic Salary up to $2,500 with yearly increment based on performance.
• 5 days rostered work week (inclusive of 1 weekend), Monday to Friday (2pm to 10pm) | Saturday (12pm to 10pm) | Sunday (11am to 7pm)

Job Description:

This is a full time role for a Retail Assistant located in Commonwealth Drive. Our client iis a local Board Game store and distributor. You will managing the daily operations of a centre, ensuring its smooth functioning by overseeing both administrative and operational tasks. This includes handling student and staff records, maintaining communication with clients and stakeholders, and managing the collection of fees. Additionally, the role requires overseeing the staff’s welfare, preparing duty rosters, and providing guidance on classroom management. Monthly staff meetings are conducted to plan and review programmes for the centre, and the individual will collaborate closely with SCC Coaches and Teaching Excellence to provide feedback and necessary support. A key part of the role is motivating the team to achieve excellence, meet centre targets, and fulfil key performance indicators. The role also involves supervising activities aimed at meeting developmental objectives, ensuring accurate record-keeping for attendance, grades, health, and safety. Lastly, other duties may be assigned by the Cluster Head.

Qualifications:

• Interest in Retail Management, Marketing
• Communicates effectively both orally and in writing
• Proficiency in Microsoft Word/ Excel/ Adobe

1 year contract, Govt

Location: South

Up to $6000

Job Description

Lead Budgeting Process: Oversee division budgeting, collaborating with project teams to ensure proposed expenses align with projected revenue.

Billing Administration: Manage billing processes within the division, coordinating with finance and billing partners to ensure timely and accurate billing for agencies. Ensure timely accruals when billing isn't possible.

Support Bulk Tenders: Collaborate with procurement and business lines to manage demand sensing and solution evaluations for bulk tenders.

Ensure Compliance: Work with project teams to uphold procurement and finance policies, conducting regular checks on documentation to ensure compliance.

Requirements:

• Familiarity with government procurement and finance budgeting processes
• Project management experience is a plus
• Independent and proactive attitude
• Strong writing skills, keen interest in technology
• Proficiency in MS Office

• Assist the store manager in realizing or exceeding determined sales plans and target metric objectives
• Ensure consistent execution of company’s marketing and visual presentation
• Consistent development of product knowledge and customer service standards
• Ensure compliance to policies and procedures and report concerns to senior management
• Maintain proper inventory controls, facilitate inventory transaction and bulk count as guided by senior management
• Ensure the store is secured at closing by checking if the doors are locked, alarms are set and all safes are locked
• Keep daily records of store sales, damages, deposit log, scheduling, employee discount and new hire paperwork

Job Responsibilities:

• Handle day-to-day financial operations within the company, cash flow, inventory and other transactions.
• Manage full sets of accounts, preparation of monthly financial reports.
• Prepare management reports and forecast.
• Review regional subsidiary offices business reports and budget expenses.
• Attend to customer’s queries.
• Follow up sales agreement, service contracts and related paper works.
• Perform general HR and administrative works
• Perform any other duties as assigned from time to time.

Requirement:

• Degree in Accounting or equivalent professional qualification/Business in Administration.
• Must demonstrate IT knowledge and savviness
• Well-organized, multitasking, resourceful and ability to solve issues independently.
• Good attitude, meticulous individual with good interpersonal and analytical skills.
• Full set accounts experience. Minimum 3 years of experience in accounting and reporting
• Proficient in Microsoft Excel, Microsoft word & Powerpoint.

About the Job:

• Opportunity to work in a SME company that is growing fast in overseas expansions.
• Candidates who display confidence may also apply. Great exposure to all round business operations.
• 5-day work week nearest MRT - Tiong Bahru
• Working location: Lower Delta Road
• Entry, Junior and Senior position.
• Immediate or Short notice will be advantageous.

Job Highlights

Salary: up to $3500 per month

Contract Duration: 6 months (possibilities of extension)

Working Location: Nearest to Kent Ridge MRT

Working Hours: Monday to Friday, normal office hours

Job Descriptions

• Follow up with patients for payment via call, email and sending of invoices
• Proceed with legal recourse as part of the debt recovery process
• Analyse the trend of the debts and explore ways to reduce the Ageing Reports.
• Check the invoices, ensure they are tagged to the correct code and collate the documents e.g. invoices
• Check with the various departments when the insurers reply with queries
• Work closely with stakeholders to reduce the debts of Insurance Ageing Reports.

Job Requirements

• Only Singaporean need to apply.
• Diploma in Accounting/ Finance related field.
• Prior experience in handling finance documentations.
• Comfortable in making phone calling on enquiring the payment status.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Primary Responsibilities & Duties:

• Responsible for full spectrum of HR functions
• Execute recruitment activities to meet business needs.
• Work closely on hiring requirements, ensure efficient and effective on-boarding and off-boarding activities including work pass application and orientation
• Compensation and Benefits, esp. Appraisal System
• Review, develop and implement HR policies
• Plan, forecast and execute recruitment activities to meet business needs
• entire interview process, on-boarding and off-boarding activities including work pass application and orientation
• Development and review of Appraisal System
• Conduct grievance handling & disciplinary issues; close collaboration with various Departments in Company
• in charge of payroll processing
• Upkeep and maintenance of HR CMS
• Execute management decisions related to clinic employee-related issues and monitor work performance
• Any other tasks as directed by Manager

Skills and Qualifications:

• Min Diploma holders with relevant job experience as HR generalist
• Independent and confident to carry out assignment in an efficient and effective manner
• Meticulous, organized, pro-active and able to work under pressure
• Task oriented work ethics, able to work independently
• Relishes challenges at work
• Good analytical, communication and interpersonal skills
• Good team player
• IT savvy and Proficient in MS Office applications: Excel, Word

Job Summary

We are seeking a detail-oriented and proactive Leasing Assistant to support our leasing department. The incumbent plays a crucial role in supporting leasing department by reviewing lease agreements for accuracy, maintaining organized documentation, and updating the property management system with current lease and tenant information. Responsibilities include preparing monthly reports on sales performance and occupancy costs, providing general administrative support, and assisting in site studies for potential new locations. The ideal candidate should possess strong organizational skills, attention to detail, and the ability to work collaboratively in a dynamic team environment.

Job Responsibilities

1. Lease Agreement and Documentation

• Review lease agreements and Letters of Offer, ensuring the accuracy of commercial terms, including rent, lease duration, and other key conditions.
• Maintain lease files and documentation, keeping all records organized and up to date

2. Property Management System Updates

• Update and manage the property management system with accurate and current information on leases, tenant contact details, rent payments, and other relevant data.

3. Reporting

• Prepare and update monthly reports, including sales performance, lease renewals, rental occupancy costs.

4. Administrative Support

• Provide general administrative support by answering phone calls, filing paperwork, scheduling appointments, and managing emails.

5. Location Study and Recommendations

• Assist in conducting site studies or surveys for potential new locations, providing conclusions and recommendations based on the analysis of relevant factors.

Qualifications

1. Minimum Diploma in Real Estate, Business Administration, or related field.

2. Preferably with at least 1 years of experience in leasing, property management, or a similar administrative support role within the F&B or retail sector.

3. With good computer literacy in Microsoft Office (especially Excel for reporting purposes).

Location: Changi

Contract: 8 months (renewable)

Up to $4000

Role and Responsibilities:

• Assist the Workplace Team with smart workplace initiatives (e.g., office access control, resource booking systems, occupancy sensors, smart lockers, vending machines).
• Prepare and request tenders/quotations for smart workplace projects.
• Manage staff queries and change requests (e.g., access issues, vending machine problems).
• Perform initial troubleshooting and escalate issues to vendors if needed.
• Facilitate meetings with internal and external stakeholders.
• Coordinate and supervise contractors during project implementation.

Qualifications:

• Diploma with 2 years of relevant experience
• Broad knowledge of IT systems (e.g., SAAS, mobile app technologies, API integrations, networks)
• Strong written and spoken communication skills
• Excellent project management abilities with internal and external stakeholders
• Good time management and multitasking skills
• Organized, meticulous, and adaptable in a fast-paced environment
• Proficient in Microsoft Office 365 (Teams, SharePoint, Excel, Word)

Annabelle Quek, ITT Team

Reg No: R21102691 EA: 05C3053

BGC Group Pte Ltd

The Office of Value-Driven Care is committed to improving healthcare value for patients across the SingHealth Cluster by promoting a Value-Conscious Culture. Our office coordinates Value-Driven Care (VDC) and Value-Based Healthcare (VBH) initiatives, facilitating knowledge sharing and aligning productivity efforts, measurements, and improvements.

We are seeking a Senior/Executive to join our team. In this role, you will support the development and implementation of VDC/VBH strategies across SingHealth institutions. You will work closely with Institution Value Leads and key stakeholders to monitor progress in VDC/VBH implementation. Additionally, you will assist in liaising with the Ministry of Health (MOH) to ensure alignment between SingHealth's VDC efforts and the National VDC initiative.

Job Requirements:

• Bachelor’s Degree in any discipline with at least 2 to 4 years of relevant working experience

• Proficiency in Microsoft Office Applications

• Experience in the healthcare sector would be preferred and will be an added advantage

• Knowledge and experience in data analytics, benchmarking and change management is required

• Knowledge and skill in statistical tools and process improvement methodologies would be an advantage

• A team player, strong collaborator

• Independent worker, possess initiative to complete tasks and projects assigned and able to work in a fast-paced, dynamic environment

• Able to communicate and manage change

• Action-oriented, highly motivated and target-focused

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

The PR Senior Executive will play a vital role in upholding and scaling the Bacha Coffee brand to greater heights. You will be assisting to develop and be responsible for implementing effective PR strategies that enhance our brand awareness and reputation, while peripherally ensuring efforts are aligned with business growth.

As the brand conquers the world, you will be part of this exponential, global growth, with PR-led openings in regions across Asia, Europe, Middle East and America.

Primary Relationships

The position reports to the Assistant Marketing Director and supports the Assistant PR Managers on a daily basis.

Within the organization, this position will work closely with the Corporate Communications Team (Marketing, Digital/Ecommerce, Social and CRM teams) and other relevant departments to ensure alignment on main strategy and fulfil any internal coordination required respectively.

Outside the organization, the position coordinates primarily with agencies, members of the media and influential personalities.

Responsibilities

• Support and coordinate with PR agencies and partners to ensure that strategies are sensible and well-executed
• Manage media seeding and other PR gifting matters
• Crafting persuasive and impactful press releases and other PR-related written materials and tools like Q&A, factsheets etc.
• Work closely with internal stakeholders to ensure that PR efforts are aligned to key organisational and business objectives to ensure that campaigns run smoothly.
• Handle day-to-day PR activities and follow-up on requests by agencies/journalists
• Media pitching and any other PR tasks when needed.

Requirements

• A bachelor's degree in communications, public relations, journalism, or a related field.
• 2-4 years of experience in a PR agency or corporate setting.
• Eloquent in written English. Proficiency in an additional language is a strong bonus.
• Fluent verbal communication, interpersonal and relationship-building skills expected of a PR professional.
• A keen understanding of media landscape and trends. International media exposure is a bonus.
• Excellent ability to manage multiple tasks and campaigns simultaneously.
• Adaptive, independent, proactive, resourceful and have a sense of urgency to meet deadlines.
• A problem solver with high attention to detail and a strong sense of responsibility.
• Proficiency in social media platforms (Instagram, Facebook, LinkedIn, TikTok, etc.). Knowledge of social media management tools (Hootsuite, Buffer, Sprout Social…) is a bonus.
• Possess a keen eye for aesthetics and details in visual content.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Willingness to learn is key.
• An avid team player

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

A) JOB SCOPE

Summary: Provides facilities and administration support to the organisation

Key Responsibilities

1. Facilities Management

a. Ensure a clean and safe environment for all SPD premises in compliance to all authorities’ guidelines such as BCA, NEA, SCDF, WSH etc.

b. Main point of contact and manage all outsourced facilities management service vendors to ensure full compliance to the contract scope and requirement and review all vendors’ performance yearly

c. Assist supervisor in planning for emergency response plan including fire safety management, pandemic plan and etc

2. Transport Management

a. Assist in supporting daily transport operations of SPD’s vehicles and outsourced vendors

b. Manage own vehicle fleet maintenance and scheduling for servicing.

c. Assist in reviewing work order, delivery order and service report before processing invoices for payment

3. Project Management

a. Handle new renovation and upgrading works.

b. Support all project activities according to schedule and ensure claims are submitted timely and accurately to the funding bodies and authorities. Examples of such projects include renovation and cyclical maintenance projects

c. Coordinate with internal stakeholders and vendors to ensure all communications and safety aspects comply.

4. Administrative functions

a. Perform sourcing, evaluation of quotations and seek approval for purchases.

b. Undertake purchase arrangements to ensure value for money purchases for the benefit of the organisation and clients

c. Prepare/update and file documentations such as contracts, service requests, certifications, insurance, financial records (e.g. invoices, billing, etc.) etc. required for the operations and meeting funding/audit requirements

d. Administer and ensure proper filing of all SPD’s contracts and agreements

e. Coordinate and support the renewal of contracts and agreements required for the operations

5. Support other administrative activities and events

a. Provide logistic support to other stakeholders for SPD events and activities e.g. Board Meeting, Committee Meeting, Managers’ Meeting etc

b. Support all administrative works such as managing card access, printing and phone line management, etc

c. Ensure proper management of key register and loan of office equipment

d. Other administrative duties as assigned

B) JOB HOLDER REQUIREMENT

1. Diploma/Degree holder in any discipline

2. At least 5 years of relevant working experience for Diploma holder and 3 years of relevant working experience for Degree holder

3. Personnel who does not meet the minimum education qualifications but has at least 10 years of relevant working experience can be considered

4. Personnel with relevant experience in similar capacity of facilities management will consider for Senior Executive position.

5. Proficient in Microsoft Office and Excel preferred

6. Knowledge of ERP (Microsoft Dynamic 365 Business Central) will be an advantage

7. Proactive, meticulous, possess good communication and interpersonal skills, and a good team player

8. Only Singaporeans may apply

What the role is

The Quality Service Branch (QSB), under the Clean Environment Group (CEG), handles cases related to pollution control and wastes management matters. In this role, we are looking for highly motivated, dynamic and service-orientated individual to handle feedback, appeal and enquiries related to pollution control and waste management related issues. In addition, you will perform a wide range of duties focused on monitoring trends, and data analysis on various types of feedback to support ground operations. You will report to the Senior Assistant Director of CEG/QSB.

What you will be working on

You will work in partnership with line departments and operations sections within Pollution Control 1 Division, Pollution Control 2 Division, Environmental Monitoring and Modelling Division and Waste Management Division, to ensure effective handling of feedback and appeal cases received from members of the public and stakeholders. You will be responsible for the following:

• Draft reports and replies and handle all cases from People, Private and Public sectors, including complex and sensitive cases, on pollution control and waste management matters in accordance with guidelines and Standard Operating Procedures and within service standards
• Review feedback and collaborate with operations and/or other agencies to understand customer issues where required, to identify gaps in service delivery and drive improvements/changes to service experience, processes, policies, and standards, including communication strategies and replies to ensure relevance and realism to changing customer servicescape
• Partner, support and contribute to platforms and initiatives aimed at driving service excellence within NEA, for example, service events, newsletter, initiatives, etc.
• Analyse feedback data and garner insights from customer satisfaction surveys to sense and sense-make, and to propose improvement plans.
• Identify key customer segments, provide department-perspective to develop service strategies to meet current and future requirements of the customer segments.
• Provide support and advice to officers on service-related queries, for example, guidelines/SOPs, service standards, case handling, direct cases to appropriate parties, etc.
• Document institutional knowledge on unique cases of feedback for training and future reference
• Identify staff and/or projects eligible for reward recognition and prepare documentation for service award nomination

What we are looking for

• Good understanding of and keen interest on environmental protection issues including pollution control and wastes management issue
• A good team player with excellent communication, interpersonal and investigation skills
• Excellent communication skills and emotional intelligence, with ability to think logically
• Meticulous, good analytical and writing skills, and able to identify emerging issues for quick resolution
• Organised and able to multi-task
• Independent and resourceful with pleasant personality and enjoy working with others
• Highly resilient and able to handle adverse situations and difficult customers
• Self-driven, strong leadership skills and always ready to strive for improvement
• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

To apply, please proceed to https://sggovterp.wd102.myworkdayjobs.com/PublicServiceCareers/job/NEA-HQ-ENVIRONMENT-BUILDING/Assistant-Manager-Manager--Quality-Service-Branch----Contract_JR-10000033206

SPD is seeking a Business Development Executive to carry out the business development and marketing activities of its Artisan and Lifestyle products. The incumbent will assume profit & loss responsibilities of the product lines and work closely with the sales & administrative and the product design teams to increase sales revenue and extend the product range. In addition, the incumbent will also proactively market SPD Employment Programmes and promote other SPD business services from the Contact Centre and Work Activity Centre.

A. JOB SCOPE/ KEY RESPONSIBILITIES

· Design, implement and operationalise the marketing plan for SPD Artisan Collab and Lifestyle products to increase sales revenue.

· Assume profit and loss responsibilities of the product lines.

· Work closely with the sales & administration and product design teams to curate new merchandise to expand the product range and build stable product lines for financial sustainability.

· Proactively engage in the cross-selling of business services from SPD Contact Centre.

· Secure higher-value subcontract work to increase the income of the Sheltered Workshop.

· Actively seek and strengthen collaboration with corporate partners to introduce/develop financially viable product lines and services, and to generate upselling and cross-selling opportunities.

· Market SPD’s employment programmes to promote inclusive hiring and increase employment opportunities for PwDs.

· Regularly update and refresh marketing collaterals to maintain relevance to the target audience.

· Provide periodic sales and activities updates to management via reports and presentations.

· Perform any other duties as assigned by Reporting Officer from time to time.

JOB HOLDER REQUIREMENTS

· Degree in Business Administration / Business Studies/ Marketing / Finance, or any related disciplines with at least 3 years of relevant business development or marketing experience.

· Possess good interpersonal and negotiating skills.

· Excellent verbal and written communication capabilities.

· An adaptable and self-motivated team player who is able to multi-task.

· Demonstrate interest and a good understanding and knowledge of the social service sector and its dynamics is preferred.

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 1 year of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

We are looking for a candidate to provide administrative and secretarial support to the Group Chief Financial Officer (GCFO). This includes coordinating calendars and meetings, handling logistics preparations, and ensuring smooth information flow within the division and relevant departments. Additionally, you will be responsible for supporting the preparation of materials required by the GCFO and facilitating Board level meetings in collaboration with other divisional and departmental secretaries.

Job requirements:

• Diploma with at least 6 years’ relevant experience or Higher NITEC/ NITEC/ GCE N/ O/ A with at least 12 years’ relevant experience. Diploma holders with at least 8 years’ relevant experience can be considered for the Executive position
• Prior experience in a healthcare setting would be advantageous
• Systematic and meticulous individual with ability to work in a dynamic and fast-paced environment
• Team player with the ability to manage cross-functional and institutional relationships
• Strong communication and interpersonal skills
• Excellent organisational, prioritisation and problem-solving skills
• Proficiency with Microsoft Office applications

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns for Bacha Coffee Brand.com, by implementing digital sales, marketing, and logistics strategies across BachaCoffee.com, social media, search engines, and other channels. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of branding, digital marketing, consumer relationship marketing and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of marketing campaigns, and management of loyalty marketing and has primary working relationships with the Design, Public Relations, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (media agencies etc.) as well as customers from online and social media platforms.

Responsibilities

Campaign Activation

• Assist with the creation, execution and management of multi-channel online promotions and thematic campaigns globally.
• Work with franchisees and subsidiaries to develop market specific and market appropriate content and campaigns to drive sales.

Coordinate with internal teams to ensure the successful execution of eCommerce campaigns and order fulfilment

• Manage deadlines and ensure timely execution of campaigns
• Update monthly online marketing calendars, making sure internal and external teams are aligned
• Monitor and report campaign performance, assessing results against goals and identify opportunities for improvement.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service

Performance Marketing and Search Engine Optimisation (SEO)

• Support development of media strategies and plan for activation across paid channels to drive traffic to BachaCoffee.com, drive conversions, increase customer base and promote active engagement.
• Work with eCommerce manager and agency to implement the right growth strategies for BachaCoffee.com through paid social and search campaigns.
• Conducting keyword research and analysis to optimise paid campaigns.
• Implement SEO strategies to improve search engine rankings and increase organic web traffic.

Site Merchandising and Optimisations

• Review merchandising on-site, for the best consumer journey
• Identify opportunities for improvement of online user experience
• Contribute valuable ideas to support revenue growth, number of orders, number of customers, and average order value
• Contribute to the optimisation of eCommerce content and design to match brand guidelines and improve user experience.
• Support management of content of Bacha Coffee’s multiple sites via CMS and other platforms, ensuring full site functionalities and content accuracy, when required

Loyalty Programme and Consumer Lifecycle Marketing

Develop and manage loyalty programme alongside internal teams, to enhance customer retention and lifetime value.

Design and implement loyalty campaigns, rewards and incentives to engage and retain customers.

Provide insights into customer behaviour and suggest improved content, eCommerce journeys, and direct marketing initiatives to increase customer satisfaction, engagement and commercial opportunities.

Assist to contribute ideas about new manners to engage with customers, whether through CRM, software innovations or exceptional luxury experiences.

Report and Analysis

Utilise analytics tools to monitor and provide actionable insights for improvements.

Compile weekly, monthly and annual digital marketing campaign performance reports for eCommerce Manager.

Others

• Keep updated and informed by doing research into luxury brand.com platforms across markets and domains
• Stay up to date on new technologies to ensure Bacha Coffee always offers the very best user experience

Requirements

• 2-4 years working experience in digital marketing, E-Commerce, media planning or other similar roles
• At least 2 years of working experience in online D2C
• Mastery of basic digital marketing principles, such as target segmentation, category, value proposition, positioning, and brand strategy.
• Have strong analytics skills and problem-solving capabilities, with an understanding of E-Commerce specific metrics – CPA, CR%, CTR, ROAS etc.
• Knowledge of key acquisition platforms for Search, Display, Social (Google, Facebook, Instagram, YouTube etc.) and Analytics (Google Analytics, Tag Management Systems)
• Experience dealing with local and international markets and customers.
• Knowledge of basic CRM and CMS environments and features.
• Knowledge of SEO, Google Analytics, Google AdWords, and social platforms.
• Knowledge of website design, html, search and social advertising, URL architecting, programmatic advertising, email marketing, and e-commerce.
• Fluent English and strong writing skills.
• Presentation skills and previous experience in the luxury industry would be a plus.
• Completion of Google Analytics Certification is a must
• Completion of Google Adwords and Meta Advertising certifications is a plus
• Work experience in an agency is a plus
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Key Roles & Responsibilities

- Handle full set of accounts (AP/AR/GL), ensuring timely & accurate recording of transactions

- Intercompany balances & transactions reconciliation

- Month-end closing processes including accounts closing, schedules, reconciliations and management reports

- Prepare consolidation reporting packs bi-annually & annually

- Prepare & reconcile quarterly GST returns

- Analyze management reports, trends/fluctuations, collaborating across departments to support company objectives

- Cash flow management

- Ensure timely preparation & submission of required statistical reports to authorities

- Liaise closely with auditors, tax agents, and corporate secretariat on audit & filing matters

- Prepare regulatory filing report, annual financial statements & corporate tax

- Support and ensure compliance with all filing requirements

- Participate in system enhancements & implementations, along with continuous process redesign & improvements

- Perform any ad-hoc duties as assigned

Requirements

- ACCA, Degree in Accountancy or related field

- A minimum of 3 years of relevant experience in related areas

- Delivery focus and work well under pressure and tight timelines

- Ability to work independently and in a team within a fast-paced dynamic environment

- A team player & self starter with a strong initiative

- Strong financial analytical & problem solving skills

- Meticulous & detailed oriented

- Committed, confident personality with strong communication & interpersonal skills

- Strong working knowledge of IFRS

- Proficient in MS Applications with advanced Excel skills

- Experience with MYOB/ABSS experience is a plus

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

Bacha Coffee is hiring a Customer Service professional to handle all incoming customer inquiries and calls in regard to our Brand, products, and eCommerce orders via Brand.com as well as pure player eCommerce marketplaces.

The role requires knowledge of the online luxury retail business and a solid foundation of quality service standards.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position has primary working relationships with the eCommerce team, IT and Warehouse teams, as well as staff with similar positions within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (marketplace enablers, third-part logistics providers etc.) as well as customers from online and social media platforms.

Responsibilities

• Manage engagement with customers to ensure care is taken to uphold the best standards of service including response time, quality of replies, follow up, etc.
• Handle all incoming calls and customer inquiries via Brand.com and any other channels, responding in a professional manner, and helping customers to resolve their issues. Ensuring that queries are replied within 1 business day.
• Be able to provide information about Bacha Coffee’s products and services when necessary.
• Initiate email correspondence with customers, when required.
• Liaising with external partners, such as third-party logistics providers, to ensure timely deliveries.
• Ensure availability during non-office hours during peak sales periods to assist when required with mega campaign order processing and customer service.
• Monitor customer inquiries, and provide insights into customer behaviour and suggest improvements to increase customer satisfaction, engagement and commercial opportunities.
• Working internally and with external teams to ensure that strong relationships are built and maintained with high-net-worth customers to enhance their experience with Bacha Coffee.
• Assist in developing and implementing customer service policies, procedures and standards to ensure that Bacha Coffee’s standards and quality are consistently upheld.
• Monitor response times, customer recovery standards, ensuring that targets and KPIs are met.
• Coordinate and communicate with internal teams, including the digital warehouse, to ensure that customer queries and issues are resolved promptly, with quality.
• Utilise customer care systems or other tools to follow up, close cases, and proactively outreach to customers when required.

Requirements

• Minimum 3 – 5 years of working experience in a customer service role.
• At least 2 years of working experience in online D2C.
• At least 2 years of experience operating pure player marketplace backend systems.
• Strong communication and interpersonal skills, with an excellent command of English
• Meticulous, adaptable, possess an eye for detail and the ability to work independently in a fast-paced environment.
• Proficient with MS Office applications.
• Experience in mentoring team members is a plus.
• Experience in utilising customer care management tools is a plus.
• Positive character who is able to pivot across multiple tasks.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Summary

This position supports global and local marketing campaigns by implementing digital sales, marketing, and logistics strategies across all of Bacha Coffee’s online marketplaces. The objectives include driving net sales while maintaining luxury market positioning. This role requires understanding of online marketplace platforms, branding, digital marketing, performance marketing, and knowledge of online luxury retail and digital platforms.

Primary Relationships

The position reports to the eCommerce Manager.

Within the organisation, this position will assist with the conception of campaigns, and management of online marketplaces, and has primary working relationships with the Design, PR, Marketing, Social, Operations, IT and Warehouse teams, as well as staff with similar roles within partner and franchise organisations.

Outside the organisation, the position coordinates primarily with vendors and service providers (enablers, advertising etc.) as well as customers from online marketplaces.

Responsibilities

• Assist in the development and implementation of creative marketing plans aligned with the corporate strategy and brand image, across multiple marketplace platforms.
• Collaborate closely with internal and external teams including design, marketing, PR, social, to develop and implement marketplace related collaterals and plans.
• Maintain and develop good relationships with marketplace partners and stakeholders through regular contact.
• Manage project timelines of each marketplace campaign and new marketplace launches
• Ensuring marketing standards in each marketplace are adhered to and that marketing/design guidelines are respected by partners and marketplaces
• Working closely with the digital warehouse team and supporting the team on order fulfilment for self-run marketplaces
• Handling day to day paperwork and liaising with Finance, Warehousing, 3rd party couriers
• Assist in shipment tracking to ensure flow in self-run marketplaces
• Providing support to all internal teams in relation to relevant marketplaces
• Updating internal stakeholders, local and international marketing databases on a needs basis
• Continuously monitor, conduct regular reporting and data analysis to understand specific marketplace performance, identifying areas for improvements and optimisations.
• Stay updated, and sharing market trends, best practices and innovations, proposing ideas and initiatives and new marketplace potentials

Requirements

• Bachelor degree in Business, Marketing, eCommerce or a related field
• 2 – 4 years of proven experience in marketplace management, with track record of success in driving gross merchandise value GMV growth.
• Strong communication and interpersonal skills, with excellent command of English
• Proficiency in a second language is preferred.
• Meticulous, adaptable, creative thinker who can work independently in a fast-paced environment, managing multiple projects simultaneously
• Understanding of online marketplace platforms such as Amazon, Tmall, Lazada etc., including tools, technologies and best practices.
• Results-driven and able to work under pressure
• Experience working in the luxury industry would be a plus
• Problem solver, with strong time and project management skills
• Positive character who is able to pivot across multiple tasks

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.