Responsibilities:

• Data collection and validation from unstructured data sets.
• Support the implementation and become SME for organization data extraction and transformation tools for Private Equity
• Drive operating model setup for data services for private equity services in region
• Maintain templates, business rules and validation rules used within data extraction and transformation tools
• Deliver with operational team the quarterly reference data sets, pricing files and transation activity
• Monitoring daily transaction processing, quarterly data files, booking custody transactions and investigating exceptions.
• Liaising with Client Operation teams, including monitoring of deliverables and
• troubleshooting issues.
• Creating portfolio data sets for new fund launches within internal applications prior to the hand off to accounting teams.
• Maintaining the database for changes in reference data.

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the sustainability and financial wellbeing of our customers.

The Associate Director, TBFI sales is critical to making this happen and will have accountability to maximise Transaction Banking opportunities and grow revenue for your assigned portfolio and leverage on market and bank networks to offer differentiating product propositions. Our customers operate globally and this role emphasises the critical importance of global co-ordination. Theportfolio comprises NBFI clients including Funds, Insurance, Brokers/Dealers and as part of the TBFI sales team, we are always at the forefront in the latest Transaction Banking developments. There will be ample opportunities to unlock and execute regional client solutions.

The main accountabilities of this role will be;

• Managing and growing a portfolio of clients with operations spanning multi-regions
• Define and implement tactical sales strategies and initiatives. The role has additional focus on PCM and Liquidity Management Solutions and Regional Sales activities
• Deepen client relationship, support or lead RFI and RFP’s responses, presentations and product demonstrations through good understanding of clients’ requirements
• Support and execute our set business objectives and collaborate with a diverse set of stakeholders across the globe from FIG Relationship Management, Product Partners in Payment and Cash Management (PCM) and Trade Finance (Trade), and Enablement teams to deliver positive outcomes and desired customer experience
• While achieving your set revenue and returns target, you will also be exercising strong discipline in well-managed agenda; through proactive escalation of risk and compliance issues to the appropriate business partners

To grow and be successful in this role, you will ideally bring the following:

• Bachelor's degree in Business, Finance, Economics, or a related field
• Strong experience in Transaction Banking (Treasury, Payments and Cash Management, Trade Finance), preferably with the Financial Institutions /Non-Bank Financial Institutions segment
• Ability to identify and develop sales strategies and portfolio growth plans
• Ability to manage competing agendas/priorities across the portfolio and with multiple stakeholders
• Result oriented with strong display of perseverance. Solutions driven mindset
• Autonomous self-starter and meticulous in work quality and standards, and also a collaborative team player
• Excellent communication skills, presentation and interpersonal skills
• Excellent skills in MS PowerPoint, Excel, Word and Analytics software.

As a Purpose-led bank, we’ve committed to delivering commercial and societal outcomes across environmental sustainability, financial wellbeing and household affordability. We deliver these sustainability commitments with our customers, in our business and across the communities where we operate.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

You’ll also enjoy working in a diverse and inclusive workplace where the different backgrounds, perspectives and life experiences of our people are celebrated. We encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability, let us know how we can provide you with additional support.

To find out more about working at ANZ or to view other opportunities visit www.careers.anz.com.

Responsibilities:

• In charge of the operation and management of a division
• Assume the role of PD/PM and QP/PE in projects
• Manage projects and ensure budget control and maximise gross margin in projects
• Source and secure new businesses opportunities /projects
• Ensure client satisfaction is maintained
• Collaborate with leadership team to determine existing technical capabilities and future needs
• Assist the Director in formulating, implementing and achieving Company strategies and goals
• Direct teams to create knowledge assets, documentations and procedures for effective project management
• Ensure high level of technical, production, quality, standards and practices are maintained among engineers in the division
• Plan and organize project manpower resources within the division and ensure that manpower utilisation is optimised
• Manage employee performance; provide mentoring to the younger generation of engineers to help them establish their foundation as professional consulting engineers in the build environment sector
• Formulate and enforce all SHEQ and operation procedures, work instructions and quality requirement in line with the Company's policies.
• Responsible and committed to the development, implementation, communication and continual effectiveness of the SHEQ management system
• Visit project sites as required to observe any possible TOP/CSC non-compliance.
• Act as a design auditor/QAQC auditor to ensure projects assigned fully follow our design procedures/processes under the ISO.
• Submit technical project reports of design issues/problems to the Project Manager and PE after each auditing/QAQC.
• Provide expertise advice on design quality in projects and develop knowledge sharing capability within the teams.
• Recommend the needs of software/equipment to meet engineering works.
• Act as a technical adviser for younger engineers in the design and project management of projects.

Requirements:

• Master or Bachelor degree in Civil / Structural engineering
• More than 15 years of multi-disciplinary project management experience in engineering design consultancy
• Registered with the Professional Engineers Board
• Experience in design, design development and contract administration work
• Proven team leader with strong leadership and client management skills
• Able to plan, organize and deliver project deliverables and bottom line
• Able to lead multiple project teams
• Strong business acumen and people management skills

Bayes provides excellent career opportunities with reputable and progressive Employers. If the role resonates with you and your professional experience complements the responsibilities listed, send your resume to [email protected]

Bayes Recruitment Pte Ltd

1 Raffles Place, Singapore 048616

bayesrecruitment.com

EA License 10C5468 | EA Registration R1111367

All personal data supplied will be treated in confidence, and as permitted by law. For further queries, visit our website which comprehensively shares our Privacy and Data Protection Policy.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Secretary / Executive Assistant to support the management team through the next phase of growth and development roadmap.

Duties:

• Provide full spectrum of secretarial support to Director
• Conduct market research and organizational activities on behalf of Director
• Assist in HR related matters
• In charge of all private and confidential materials of the organization and Director
• Schedule internal/external conference meetings and company events
• Manage virtual platforms and social media account
• Attend to personal matters for Director and family
• Perform any other ad-hoc tasks assigned

Requirements:

• Diploma / Degree in any discipline
• No experience Needed (Training Provded)
• Able to work in fast-paced environment
• Comfortable with multi-tasking
• Maintains confidentiality and possess sense of urgency
• Highly organised, detail-oriented and responsible

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Position Summary: The Director, Business Development, APAC Learning Solutions, will be responsible for identifying, prioritizing, and targeting prospective business leads for Learning Solutions from Syneos Health and providing oversight to any projects won throughout the entirety of the project.

New Business Generation

· Identifies and develops new business relationships, creating pitch opportunities and obtaining new and follow-on business wins in order to achieve annual revenue targets, specified after joining the company.

· Identify prospective client needs, identify the strategies, tactics, resources and people required to address the need.

· Responsible for reviewing and managing pipeline information for his/her/their own client relationships with competitors to identify potential new business leads, growth opportunities or future competitive trends.

· Work very closely with Learning Solutions Senior Management, Solution Design team, Delivery Team, APAC Commercial Solution team, and all other relevant Syneos Health stakeholders to identify, pursue and close deals.

· Proactively engage global stakeholders within Syneos Health to ensure global opportunities, experiences and relationships are fully leveraged in APAC to drive new business opportunities.

· Leads all new business discussions for his/her/their own clients, proposals, and pitch opportunities generated; including, generation of the discussion documents and proposals; and, leading all efforts around the pitch itself.

· Works as part of a team to generate and manage outbound organic and inorganic business development outreach – may also be responsible for managing inbound non-proactive opportunities.

· Enables opportunities at the C-Suite level within accounts.

Business Development Administration

· Responsible to document all activities in CRM system for management view and oversight.

· Contributes to marketing and demand creation efforts as part of the marketing team.

· Contributes to new product development ideas and execution.

· Lead the response to RFI, RFP, and various client enquiries with relevant internal teams.

Project Execution

· Work with delivery team and business development team to plan for solution implementation and appropriate resourcing to support client projects.

· Attend regular project status calls to remain relevant to the client relationship and manage issues related to strategic project vision and/or budget.

· Oversee project execution from a strategic perspective.

· Adhere to a process for financial hygiene and monthly reconciling of account status for all opportunities in progress with Learning Solutions and Finance teams.

· Responsible and accountable for adherence to company policies and guidelines – HR, Administrative, Operations and Corporate.

Minimum Qualifications & Skills Required:

· Bachelor's degree with at least 10+ years of experience in the healthcare industry in a training, sales, marketing, commercial operations and / or BD capacity preferred.

o 10+ years on the client or service side or 5+ years in a selling capacity selling to pharmaceutical industry sales /marketing or operations decision makers preferred.

o Healthcare products sales and / or devices sales experience will be viewed as a plus.

o Graduate or terminal degree will be viewed as a plus.

· Strong interpersonal skills and very strong platform skills.

· Capable of thinking strategically and tactically both short and long term relative to customer and industry.

· A demonstrated network of industry contacts and a track record of closing business partnerships / deals. Demonstration of her/his network maybe required prior to employment.

· Demonstrates strong character / business ethics, particularly work ethic, integrity and honesty.

· Ability to travel in the region per client / project needs.

· Be a positive ambassador of the company, its vision, mission and goals. Represents the company professionally and credibly during and outside of company hours.

· Ability to work non-conventional workday, e.g. morning / evening programs, office requirements.

· Fluency in English. Knowledge in local languages is preferred.

An sucessful entity in aeronautics is seeking an experience leader to manage a global sales team and develop the go-to-market strategy across sales & marketing. Reporting to the Global Head of Sales, this senior leader will work closely with international teams to generate and execute core growth strategies and develop relationships with key regional clients.

Responsibilities:

• Lead development of sales opportunities and implement strategic sales initiatives within APAC region
• Day-to-day management of sales team, ensuring development of sales opportunities within the region and driving growth in organisation’s client portfolio
• Personal development of sales team members, ensuring healthy sales pipeline against performance KPIs
• Optimise business performance by prospecting, forecasting and strategic utilisation of organisation's resources
• Contract management and negotiation
• Develop sales incentive plans in partnership with relevant departments
• Provide support for additional strategic campaigns as assigned within the region

Requirements:

• Strong communication, negotiation and networking skills
• 6 years minimum experience with aviation operations documentation software
• 3 years minimum in leadership position or equivalent
• Able to travel internationally as required
• Proven understanding of Aviation market
• Prior experience with CRM tools

Reg No.R23118943

EA Licence No.21C0676

• Conduct needs assessment survey through outreach and/or engagement
• Organise and conduct active ageing programmes to the elderly in the community
• Befriend service users through engagement activities and home visits
• Implement new programme and/or services for services users based on needs.
• Conduct programme evaluation for all regular programmes and initiate enhancements/improvements
• Coordinate and manage stakeholders’ communications for programmes and services to services users.
• Able to work independently

Job Requirements

• Diploma/Advanced/Higher/Graduate Diploma in any field, preferably with experience in working with elderly clients in the community setting.
• Relevant working experiences in healthcare or social service sector.
• Possess ability to meet targets and deadlines with efficient organisation and time management skills.
• Possess adaptability to find ways of solving and/or pre-empting problems
• Applicant must be willing to work 5.5 days/week

Check out http://abercare.sg/jobs-vacancies/ for detail

Interested applicant please email your detailed resume to [email protected]

Abercare.sg | EA License No. 18C9070 | KOH SU WEN, CLARISSA| Registration No. R24119504

Academic & Quality Assurance Director

Roles & Responsibilities

Overall Job Role:

Spearhead the EduTrust certification renewal and Workskills Qualification (WSQ) accreditation and other quality certifications subscribed to by the organisation required by the governing bodies.

Academic work involved occasionally teaching in a couple of the courses

Other functions include supporting in areas of student recruitment; all pre and post enrolment activities; and all the way to students’ completion of courses.

Job Responsibilities:

Primary Responsibilities:

1. Maintain all requirements under CPE's Enhanced Registration Framework (ERF) and EduTrust certification. This includes enforcing policies and procedures and initiates corrective actions. Responsible for entire quality assurance of edutrust procedures and proper documentation.

2. Stay abreast of latest updates/changes in regulatory (SSG, CPE, ICA etc) requirements, policies and the Private Education Act.

3. Contributes information and analysis to strategic plans and reviews; prepares and completes action plans; implements programs to improve overall productivity, quality, and customer-service standards

4.Prepares quality documentation and reports by collating, analysing and summarising information and trends including processes and recommending necessary changes to the CEO

5. To submit Course Proposal for the application of funding, course accreditation and new course applications.

6. Responsible for smooth operation of course delivery and business viability of the organisation.

Secondary Responsibilities:

Lecturers Management as well as to teach in a couple of modules in courses. Spearhead and Participate in relevant corporate activities and initiatives as a team member in Management.

Assist students to obtain jobs by organising employer interview events, etc.

Qualification & Experiences :

Preferably a Singapore Registered Nurse with training qualifications such as ACTA/ACLP. Or having worked in private education institutes with edutrust knowledge and experinces.

About the Company:

DAIHATSU DIESEL (ASIA PACIFIC) PTE. LTD. was established in Singapore in 1982 as an exclusive distributor in Asia of DAIHATSU DIESEL MFG CO., LTD, the manufacturer of medium-speed diesel engines for medium and large vessels, power plants, and so on.

We provide the following services based on a sole agency agreement with DAIHATSU DIESEL MFG CO., LTD.

• Sales of internal combustion engine-related products
• Sales support
• Maintenance service of internal combustion engine

In order to expand our business, we are looking for a Deputy Managing Director who has experience in sales, marketing and promotion of medium-speed diesel engines/Dual Fuel (LNG+Diesel) engines, Alternative Fuel engines such as Methanol/Ammonia/Hydrogen and SCR system as well as experience in management of the organization.

Job Description:

1. To manage the Company as Deputy Managing Director by assisting the Managing Director
2. To do any sales, marketing and promotion activities of medium-speed engines for marine use and land use
3. To understand the customer and market demand and become a bridge between the customers and each department of the Company.
4. To coordinate with other departments of the Company such as design, production, quality management ,purchasing, after service and finance
5. To support after-sales service including sales of spare parts and service jobs on board/at site.
6. To support the Account department/General Affairs department
7. Open to going on long business trips to India, Bangladesh, Philippines, Middle East etc. for power plant projects.
8. Open to being appointed as Managing Director in the near future.
9. Open to being appointed as President of the subsidiary in the Philippines in the near future.

Job Requirements:

1. Minimum 20 years’ job experience of sales in a manufacturer of relevant custom-made Machinery fields with basic knowledge of mechanical and electrical engineering, production control, quality management, project management,importing/exporting of heavy-duty equipment and international commercial transaction such as letter of credit and sales contract.
2. Minimum 10 years’ job experience of sales of medium-speed diesel engines
3. Minimum 3 years’ job experience of sales of Dual Fuel engine
4. Minimum 4 years’ job experience in the foreign countries as expat
5. Minimum 20 years’ job experience in overseas markets.
6. Good communication skills, highly motivated to inspire a team & a good team player.
7. Good connection with international shipowners and shipbuilders.
8. A strong commitment to safety/compliance/social responsibility procedures are essentially needed.
9. Business level of English and Japanese language proficiency at speaking and writing to liaise with worldwide with emphasis on Japanese-speaking customers. (Requirement qualification: JLPT 1)
10. To have the qualifications or licenses equivalent to Japanese public license and examination below mentioned.

• Driver’s license (under 11 tons)

The incumbent is primarily responsible for driving business growth optimizing WeChat marketing strategies to reach out to audience through the app.

Responsibilities:

• Create development plans with WeChat Mini Programs
• Identify market opportunities through meetings, networking and other channels
• Meet existing and potential clients and build positive relationships
• Liaise with colleagues to develop sales and marketing strategies
• Prepare financial projections and sales targets
• Prepare sales presentations and participate in sales meetings
• Develop and execute product strategy for WeChat ecosystem products.
• Collaborate with cross-functional teams to define product requirements and prioritize features.
• Conduct user research and market analysis to identify new product opportunities.
• Define and monitor key metrics to track product performance and make data-driven decisions.
• Work with Web team to ensure timely delivery of high-quality products.
• Develop go-to-market strategies and launch new products.
• Work closely with business teams to identify partnership opportunities.
• Monitor industry trends and provide insights to form product strategy.
• Manage product roadmap and communicate progress to stakeholders.
• Continuously optimize products to improve user experience and drive growth.
• Forecast sales targets and growth projections

Requirements:

• Bachelor’s Degree in engineering, computer science, marketing/business administration
• 3-5 years of experience in WeChat Mini Programs’ product management
• Strong business understanding on WeChat & subscription accounts
• Project management experience in a highly independent, but collaborative environment
• Ability to translate business requirements into technical specifications
• Excellent presentation skills both in English and Chinese
• Work experience in multi-cultural teams / international environment
• Personal characteristics: Good learner, self-motivated, proactive, accountable, energetic, creative skills, problem solver, team player.
• In-depth knowledge of key features and capabilities of WeChat Mini Programs is crucial as part of our overall strategy for reaching Chinese customers effectively.

Incumbent must be willing to travel frequently to China.

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• This position is for SMU Executive Development (SMU ExD).
• Represents SMU ExD at local events and in the community to enhance employer relations.
• Represent the program or function as the key contact and subject matter expert within the department, unit or school. Commit resources and provide information and/or training. May also represent the program or function to external/internal stakeholders and constituencies.
• Act as the lead administrator in the planning, scheduling and delivery of a number of concurrent major internship events and activities.
• Utilizes a variety of technology platforms and face-to-face engagement, communicate with prospective students from the 6 autonomous universities for internship and job search assistance.
• Assists Dato Kho Hui Meng Career Centre (DKHMCC), Overseas Centre Jakarta (OCJ), and employers in posting jobs, coordinating campus interviews and other promotions on internships, to assisting in businesss in-house learning and development needs.
• Utilizes office software to keep notes of student advising appointments and walk-ins.
• Organize and/or participate in outreach activities that may include developing communications and training, planning/promoting events and/or conferences. Attends off-campus meetings and events as required.
• Independently implement, administer and evaluate day-to-day activities of the unit, function or program by identifying and executing tasks and objectives, making recommendations that impact policies and programs, and assigning resources to achieve the goals of the program.
• Cultivate, coordinate, and manage internships and relationships with the federal government, other partner organisations, the external SMU community, and university liaisons.
• Track and monitor student internship applications and security clearances across an array of government agencies, Singapore, Jakarta and other offices in the public and private sector.
• Advise students on a range of experiential learning components of program, including but not limited to, internship preparation and placement process, internship goals and outcomes.
• Organising the resume writing / mock interview workshops, admin brief, pre-departure brief, pre-trip courses and etc.
• Analyze and develop report requirements, portals, and student communications.
• Engage in critical analysis of student and program concerns to resolve issues which may span multiple areas, using advanced technical and professional knowledge.
• Collect and analyze data, create reports, review and explain trends; formulate and evaluate alternative solutions and/or recommendations to achieve the goals of the program or function.
• Arrange and coordinate flight bookings, visa applications, residences and other onsite supports.
• Maintains the internships database with up-to-date employer contacts.
• Maintain employers contacts database, nurturing client relationships to convert into potential custom clients.
• Assists Head of Department and Market Director to assess customized training opportunities specifically for targeted majors and industries.
• Collate sponsored internships reports submission to send out internship evaluation to employers.
• Compilation of receipts, invoices, claims, related reports for auditing, before submitting for Global Ready Talent (GRT) grant disbursement with Enterprise Singapore.
• Performs other duties as assigned.
• Deputise for another Programme Management colleague during her absence as required.
• Contribute to the general morale and professionalism of the SMU-ExD team.

• Bachelors degree in related field, along with two to three years of relevant experience.
• More than 5 years substantial programme or project management experience or equivalent combination of education and work experience, preferably in hospitality, events or higher education.
• Excellent team working skills with a flexible can-do approach, self-motivation, resilience and a willingness to adapt to the changing needs and priorities in Executive Development and across SMU.
• A systematic, thorough, and highly-organised approach to work with the ability to work in tight deadlines.
• Exceptional communication, organizational, and time management skills, tolerance for ambiguity and the handling of multiple tasks essential.
• The ability to demonstrate a personable and diplomatic approach in dealing with a diverse range of people
• Ability to exercise sound judgment and creative problem solving skills in making decisions. Acting agile towards programmes delivery plan changes.
• Strong administrator carrying out high levels of accuracy and attention to detail when inputting data and providing information.
• Good IT skills including the use of the Microsoft Office Suite, particularly Word and Excel, Powerpoint and the ability to learn new systems.
• Ability to effectively network within the local environment to secure internship and job placement opportunities for students
• Ability to work effectively with students from diverse socio-economic backgrounds
• Ability to work on occasional weekends, weekdays evening and public holidays.
• Travel for overseas delivery, whenever required.

https://exd.smu.edu.sg/

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the worlds largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapores unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspapers annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapores tourism landscape.

Working at the Gallery enhances and cultivates your love for the arts, andoffers you a chance to be part ofthe Gallery'svision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Reporting to Senior Director (Museum Planning & Audience Engagement), the Deputy Director (Museum Planning & Research) will play a key role in the review, development and coordination of the Gallerys strategies and plans, supporting senior management to drive strategic transformation and performance optimisation across the Gallery, with adherence to governance standards, to bring the Gallerys standing to the next level, and to ensure alignment between key initiatives, desired outcomes and the Gallerys vision.

The ideal candidate will possess a strong analytical mindset, strategic thinking, and the ability to collaborate effectively with diverse teams and stakeholders.

Roles & Responsibilities

Strategic & Corporate Planning:

• Develop and coordinate the Gallerys strategic planning process and reviews with management and Board, updating strategic plans in response to evolving organisational needs and external factors
• Monitor industry trends and competitive landscapes to inform strategic decision-making.
• Work with Gallerys Research team to support informed decision-making and strategy formulation through market research and analysis, to identify trends, opportunities, and risks that may impact the organisations strategic direction.
• Translate and communicate the Gallerys strategy across functions and business units, aligning processes, resource-planning and department goals with overall strategy, and driving organisational change and synergies
• Collaborate closely with the Visual Arts Cluster leadership and engage other key stakeholders (internal and external) to gather input on planning initiatives and align the Gallerys strategies and action plans within the broader context of the arts and culture ecosystem.

Enterprise Risk Management:

• Coordinate a periodic comprehensive review of the Gallerys enterprise risk management framework and regular risk assessments to identify potential threats and opportunities that may impact the achievement of strategic objectives and report risk movements
• Effectively communicate risk considerations to key stakeholders, ensuring a shared understanding of potential impacts on strategic outcomes.
• Collaborate with senior management and department heads to develop and implement risk mitigation strategies and action plans aligned with strategic goals
• Integrate risk management considerations into the formulation and implementation of the strategic planning process, ensuring that organisational objectives are aligned with a comprehensive understanding of potential and inter-related risks
• Continuously monitor progress and make necessary adjustments to corporate plans to attain organisational success

Corporate Governance & Board Secretariat Oversight:

• Maintain transparency, accountability, and ethical practices of the organisation's activities with high governance and regulatory standards
• Centralise corporate governance functions across the Gallery to deliver high standards and consistent practices in secretariat functions, ensuring effective communication between the Board and executive leadership
• Collaborate with the Board to assess its effectiveness and implement strategies to enhance the efficiency of board meetings, decision-making processes and overall governance structure
• Proactively monitor and stay informed about industry trends and governance advancements within the non-profit sector
• Evaluate the applicability of new governance practices and technologies to enhance the effectiveness of board functions

Social Impact, Performance Tracking and Management:

• Collaborate with key stakeholders to define and enhance the Gallerys social impact strategy, driving the integration of social impact considerations into strategic planning processes.
• Collaborate closely with the in-house research team to align social impact metrics with the organisation's strategic objectives and mission.
• Establish and oversee systems for tracking the Gallerys overall performance against key performance and social impact indicators, and collaborate with internal teams to deliver C-Suite dashboard analysis to drive data-driven decision-making
• Prepare performance and risk management reporting to management and board, analysing performance data to identify trends, opportunities, and areas for improvement for impact and organisational effectiveness
• Develop and support the implementation of knowledge management systems that capture insights and facilitate learning initiatives to disseminate best practices and enhance the organisation's impact over time.

Strategic Legal Oversight:

• Collaborate with in-house Legal counsel to provide legal guidance and support to all departments within the Gallery, and to ensure legal compliance in all organisational activities.
• Maintain open lines of communication with Legal team to stay informed about ongoing legal matters, regulatory changes, and potential risks.
• Stay abreast of legal developments relevant to the organisation's operations.
• Work closely with internal stakeholders to ensure legal considerations are integrated into strategic planning and decision making to safeguard the organisations mission and reputation
• Advocate for ethical conduct with the organization, ensuring that legal and ethical standards are upheld in all activities

• Degree in Museum Studies, Arts Administration or a related field.
• Minimum of 10 years of relevant work experience
• Experience in arts and cultural administration, including proficiency in cultural and public policy matters, with demonstrated expertise in strategic and corporate planning.
• Prior experience working within a non-profit organisation is highly desirable.
• A nuanced understanding of the arts ecosystem, particularly within the context of Singapore and international cultural landscapes, is preferred.
• Excellent people management skills with a demonstrated ability to lead and inspire teams. Strong communication and interpersonal skills, fostering collaboration and effective communication within and beyond the organisation.
• Display a strong commitment to the continuous professional development of staff members. A track record of fostering a culture of learning and growth within the organisation.
• Proficient in strategic thinking and adept at translating abstract concepts into actionable plans, with a proven track record of contributing to the development and execution of strategic initiatives that align with organisational goals.
• Sound understanding of legal and governance principles pertinent to non-profit organisations, and familiar with regulations and compliance requirements specific to charities.

If you are a dynamic and forward-thinking professional with a passion for strategic planning and corporate governance, and a commitment to contributing to the evolving role of museum development within the arts and cultural ecosystem, we invite you to apply for the Deputy Director (Museum Planning & Research) position. Join us in shaping the future success of National Gallery Singapore and contributing to our mission.

JOB SUMMARY

The Regional Director HR Operations will manage Humanica’s assigned country payroll outsourcing operations including people management, budget management, country statutory compliance, client engagement and service delivery.

You will own and ensure efficient delivery of Humanica SLAs with the assigned clients. You will also work collaboratively and help solutions delivery, technology and product development teams to improve the services performance and project management.

You will be part of the Management team, which main focus is to deliver excellent customer experience. You will be working closely together with Customer Support, Technical Operations, Solutions Delivery, Human Resources, Finance and Product Development teams.

JOB RESPONSIBILITIES

· Overall general administration of Humanica’s assigned country payroll outsourcing services with the guidance of the Group CEO / Founder. Countries being Thailand, Singapore, Malaysia and Vietnam.

· Provide periodical reporting on the performance of the outsource operations of the assigned countries to the Group CEO / Founder on a monthly and quarterly basis.

· Manage Humanica business operations, payroll outsourcing and operations program.

· Define, propose and implement the company’s operations and outsourcing policy and processes for the assigned country, which must be approved by the Group CEO / Founder.

· Ensure all policies and processes are documented and maintained at all times as operational standards.

· Monitor the business operations and outsourced services or functions and manage the risks associated with the operations.

· Provide client support and account management services to existing clients to further enhance client satisfaction and engagement. Including owning the process of presenting QBR with existing clients.

· Monitor, report and propose changes to outsourcing policy and procedures due to changes in the company’s obligations with main focus on outsourcing guidelines in compliance with government / statutory regulations.

· You will ensure compliance to SOPs, regulatory updates and liaise with local statutory authority regards to local pension, insurance, tax and etc.

· Monitor, report and propose changes to increase on SLA performance of each outsource clients (where applicable)

· Provide leadership support to set up new client payrolls, perform data migration and conduct parallel payroll runs for assigned new projects together with the Solutions Delivery team.

· Work with the internal control functions on monitoring, identifying and remediating issues.

· Work with Humanica Group’s Legal & Compliance team to fulfil our obligations regarding protection of clients data.

· Reviewing internal operational policies and procedures to ensure they are continuously updated in line with industry standards and/or clients expectations.

· Supporting talent acquisition initiatives for new and replacement roles by participating in the drafting of JDs, shortlisting and interviewing of candidates.

· Monitoring team morale and providing feedback to help improve work environment.

· Training new employees on company policies and procedures.

· Working closely with the HR team to manage the learning needs of the team.

· Assigning work tasks to employees based on their job description, experience level and skill set

· Coordinating with payroll team to ensure payroll records are accurate

· Work collaboratively with the Regional Sales Director to support business development initiatives within the assigned country to enhance the Humanica brand within the industry and grow business revenue.

· Manage basic budgeting and expenses for country operations with the support from head-office Finance team

· Build, lead and manage Humanica team in an inspirational manner that supports a positive work culture.

· Managing employee performance through regular meetings and performance evaluations.

· Managing employee performance through regular meetings and performance evaluations.

JOB REQUIREMENTS

- Degree in Human Resources, Management or equivalent

- Minimum 10 years working experience in HR operations in a Shared Services set-up and/or Outsourcing environment within Asia

- Good working knowledge of HR operations and compliance for Thailand, Singapore, Malaysia and Vietnam.

- Posses payroll outsourcing project implementation experience for external clients is an advantage.

- Good working knowledge of HR systems preferably Humatrix, SunFish and/or Workplaze.

- Good communication skills in English and other languages is an advantage

- Good client management and engagement skills

Responsibilities:

• Lead the Commercial After Sales Service department, collaborating with relevant matrix functions.
• Implement measures to improve results, including team motivation and workflow optimization.
• Manage and control Aftersales standards processes and audits per manufacturer's requirements.
• Ensure legal compliance and safety standards in the workshop.
• Maintain a strong collaborative relationship with the manufacturer.
• Safely repair returned-to-depot buses with minimal downtime and high-quality workmanship.
• Monitor warranty campaigns and oversee the service bus workshop team at various depots.
• Stay in touch with automobile bodies, authorities, and major competitors for continuous business assessment and strategy relevance.

Requirements:

• Posses degree in Mechanical Engineering or its equivalent
• At least 5 years of relevant working experience in workshop management
• Relevant working experience in automotive industry with a good understanding of Aftersales operation will be an added advantaged

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Rhad is a dynamic and rapidly growing creative digital agency with a strong partnership with Dog Digital UK. We specialise in delivering innovative digital solutions and creative strategies to our clients. As we continue to expand our presence in Singapore, we are seeking a talented and motivated Business Development Director to join our team.

Responsibilities:

1. Client Acquisition and Relationship Building: Identify and target potential clients to expand our customer base in Singapore.
   Build and nurture strong relationships with existing and potential clients to understand their business needs.
   
2. Strategic Business Development: Develop and implement strategies for business growth in alignment with the agency's goals.
   Identify new business opportunities and areas for expansion within the digital market.
   
3. Agency Collaboration:Collaborate with internal teams to understand our capabilities and effectively communicate them to clients.
   Work closely with creative, technical, and project management teams to deliver integrated solutions.
   
4. Market Research:Conduct market research to stay informed about industry trends, competitor activities, and client needs.
   Utilize market insights to shape business development strategies.
   
5. Proposal Development and Presentation:Prepare compelling proposals and presentations for client pitches.
   Effectively communicate the agency's value proposition and unique selling points.
   
6. Revenue Generation:Meet and exceed sales targets, contributing to the overall revenue growth of the agency.
   Negotiate contracts, terms, and pricing to ensure mutually beneficial agreements.
   

Requirements:

• Proven experience in business development within a creative agency environment.
• Demonstrated success in building and growing client relationships.
• In-depth knowledge of the digital marketing landscape.
• Strong communication and presentation skills.
• Strategic thinker with the ability to identify and seize business opportunities.
• Results-oriented and able to meet and exceed sales targets.

Job Responsibilities:

• The Managing Director plays a crucial leadership role responsible to steer and execute regional strategic planning initiatives, enhance robust regional governance frameworks, plan and manage global projects and support regional project of Corporate Center (CC) functions and Business Units
• Lead and enhance the regional platform strategy by liaising with all the Asia branches and CCs in the region
• Oversee the management of Safety & Soundness on regulations, internal controls (risk, Compliance & Audit), financials and liquidity management for the branches
• Develop and implement robust regional governance framework
• Provide oversight and manage branch network strategic plans
• Drive MUFG’s intra group collaboration, knowledge sharing and alignment of MUFG Group strategies
• Promote MUFG group level projects and initiatives

Job Requirements:

• Degree qualified
• At least 15 years of working experience in Japanese commercial banking sector, corporate governance and strategic planning
• Possess good communication skills, analytical ability and logical thinking
• Proficient in both written and spoken Japanese to effectively communicate with Japanese stakeholders and senior management in Tokyo Head Office
• Knowledge in regulatory requirements from JFSA (Japanese Financial Services Agency) would be advantageous.

We regret to inform that only shortlisted applicants will be notified.

(Job ID: 10063304)

Job Description

• Ensuring accuracy of data and configuration as a basis for good revenue management.
• Analysis of past performance as a lesson to improve future results.
• Analysis of competitors rates strategy, performance and promotion offers.
• Management of distribution channels.
• Management of business gained to ensure optimal allocation.
• Forecasts based on past performance, current holding, market intelligence as basis for optimization.
• Recommend and establish pricing strategies. Focus will be to devise day-to-day and week-to-week strategies to maximize yield and occupancies in our wide and varied markets.
• Planning, developing and implementing plans which increase sales: Marketing and advertising campaigns for electronic distribution; Special promotion according to hotel needs on public channels/ for wholesalers/ for hotel Sales Managers.
• Management of group requests from sales team.
• Communication with Accor Reservation Services and Accor Database Management.
• Communication with all departments concerned (Front Office/ Reservation/ Sales Managers/…) regarding the changes of pricing policy, promotion, waitlist booking.

Job Requirements

• 5 - 10 years of relevant experience in a similar capacity
• Technically proficient in Opera, Dataweb, Resaweb, Atacsweb, ASA Sales, ASA Rates, B2B Extranets, B2C Extranets
• A team player with an eye for detail and excellent oral and written communication skills

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Job Duties:

• Responsible for leading the company working closely with the parent and group companies.
• Design, develop and execute company strategies to achieve the purpose of our company and group which is to protect customers and society in their times of need.
• Direct business operations of Marine Cargo, Hull & machinery, and Overseas Travel Insurance to provide value through the resolution of customer and social issues in APAC region.
• Promote development and empowerment of human resources. Guiding the financial, technical, legal, compliance and other administrative activities.
• Optimize relationship with customers, claim settling agents, external business partners and internal colleagues.
• Foster the diversification and inclusion as the company culture and strategy.
• Manage all lines of business, i.e. Cargo, Hull and OTAI insurance claims and loss prevention activities.
• Ensure proper operation of the company, including accounting, human resources, IT, legal and compliance etc.
• Supervise the operation of claims handling agents for cargo by ensuring that the quality control of claims settlement procedures are enhanced and that claims processed are settled promptly and equitably in accordance with the principal’s claims policy.
• On behalf of the head of region group company, check, monitor and support the referral claims etc from Group Companies (GCs) and assist them to enhance the quality of their claim handling.
• Provide value-added services to clients and to support GCs by close cooperation with the parent company.

Requirements:

• University Degree, preferably with LLB/LLM or professional insurance qualifications.
• At least 10 years of experience handling and managing marine cargo, hull and machinery and P&I claims and loss prevention activities in an insurance company.
• Management skills including accounting, human resources, IT, legal and compliance.
• Advanced knowledge of Marine Cargo, Hull & Machinery, P&I and Japanese OTI insurance clauses.
• Experience in conducting the audit of the claim agents.
• Proficiency in Japanese language is required to handle Japanese clients, liaise with Japan HQ and to read Japanese reports/documents.
• Advanced report writing, presentation and communication skills both in English and Japanese language.
• Good global network with the international law firms, average adjusters, marine surveyors, correspondents, marine experts, salvors and OTI assistance service vendors.
• Good Customer response skills for Japanese clients.
• Excellent technical skills on Microsoft PowerPoint and Excel.

Imagine being able to partner with global technology leaders in a company that cares about YOU – your professional growth, your success, and your community.

Concentrix+ Webhelp is looking for a Senior Director, Account Management, to drive the success and growth of existing strategic partnerships.

This role will drive the success and growth of existing strategic partnerships within an assigned account. This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

This role is responsible for delivering on account revenue and gross margin targets as well as overall client satisfaction and driving innovation and continuous improvement in partnership with internal and external stakeholders in a matrix environment.

Expected key activities include building relationships with client executive stakeholders including the C-suite, owning the client strategy/account plan, building and growing account relationships, overall operational performance and client satisfaction, and growing revenue/margin with the client. The focus of this role is on the sale and delivery of outsourced customer experience solutions including contact center solutions as well as software, analytics and other services, in order to drive better customer experiences and positive outcomes for the client.

The ideal candidate will also bring both a successful track-record in contact center sales selling outcome-based solutions as well as experience providing digital customer engagement solutions or have deep knowledge and sales experience, possibly in field sales.

Successful candidates will be able to build strong relationships within existing and new partners, as well as understand where the client needs intersect with Concentrix+Webhelp capabilities across all business lines.

Core Responsibilities

• Work to develop and refine client specific strategies and account plans including sales targets, forecasting, relationship mapping/ strategies, whitespace opportunities as well as growing existing business lines.
• Create and develop key client executive relationships, up to the C-suite, at target clients, while building consensus across multiple functional areas.
• Identify, articulate and synthesize client needs in order to close complex and comprehensive outsourcing engagements.
• Articulate client business strategies/needs and overlay Concentrix’ solutions to develop a client sales strategy to drive revenue.
• Drive a holistic sales strategy that represents a breadth of services (customer contact solutions, analytics, software, etc).
• Analyze client’s business needs and customize Concentrix offerings to meet those needs, including innovative outsourcing service approaches and an ROI/cost benefit analysis.
• Lead a team of subject matter experts through the sales and delivery processes by collaborating to drive all solution elements including training, HR, implementation, IT and operations.
• Deliver positive results in a matrixed/ cross-functional environment, both internally and within client accounts.

Experienced Desired

• Demonstrated ability to develop business relationships across all levels of an organization, including senior executives.
• Experience successfully managing long-term sales cycles which require precise management of projects across multiple organizations, both internally and externally.
• Successful track record of running multi-country and multi-continent client footprint and with distributed senior stakeholders.
• Strong knowledge of outsourced solutions and services sales; knowledge of contact center solutions is desired.
• High level of strategic thinking with the ability to execute tactically.
• Attention to detail and, when necessary, strong financial acumen.
• Ability to travel worldwide (~35% travel; post-COVID-19).
• Demonstrated ability to identify client business problems, assess risks and profitability, drive the development of strong mutually beneficial account plans and define the appropriate internal resources (technical assistance, project management, alternate sales channel support).
• Ability to engage and negotiate effectively with internal and external partners.
• Ability to establish and maintain trust by displaying honesty, integrity and ethical conduct.
• Ability to adjust quickly to shifting priorities and rapid changes.
• Required Education: BA/BS or similar work-related experience.
• Minimum of ten years working in outsourcing operations, sales and or consulting.
• Willing and able to roll up your sleeves.
• Relevant operational experience is desired but not required.

If this sounds like an interesting opportunity, hit apply!

You will be supporting Mendaki Club’s (MClub) Secretariat Team, as an intern, and will have opportunities to learn and work in meaningful MClub programmes and/or projects. You will also provide basic assistance in the financial operations for the volunteer-led organization.

You will be expected to work between stipulated time on weekdays but will also be required to work on evenings and over weekends, to support executive committee meetings and programmes (claimable via working hours time-off).

Roles & Responsibilities

• Support Logistical Needs of MClub and/or YMC programmes.
• Support Secretariat team to execute internal operational needs, including administrative tasks and event management.
• Support MClub Finance Administration which includes procurement, book keeping and/or records management, preparing monthly financial statements and assisting audit process with founding member, Yayasan MENDAKI.
• Coordinate with programme leads and volunteers to execute projects,including communications with external stakeholders.

Learning Objectives & Outcomes

• Learn about programme and event management in the context of volunteer-led initiatives for the MM community.
• Learn about the supporting roles of a Secretariat team in a volunteer-led initiatives for an MM community.
• Learn about supporting the role of the Finance department in a bigger ecosystem - includes practicing prudence in managing national assets.
• Learn about MM community issues and efforts towards solving these issues.

Requirements

• Currently pursuing a Diploma and/or waiting to be admitted to a University.
• Able to commit to a minimum internship period of 5 weeks.
• Have some and relevant experience in Event / Project Management.
• Good inter-personal skills.
• Willing to learn and eager to try new things.

We are looking for a Communications & Content Director (Account Director) to be part of our integrated team.

What you’ll do

• Provide thoughtful, strategic senior counsel to clients in the consumer, lifestyle and hospitality spaces
• Lead integrated communications and content activities across client accounts, ensuring that brand standards are strictly adhered to
• Ensure that all work we put out is of the highest quality
• Demonstrate a clear understanding of the marketing funnel while you plan and manage data-driven marketing communications and content strategies rooted in an earned approach that drive action and impact
• Oversee dynamic content plans—across multiple platforms—that are strategic and support our clients’ brand and business goals
• Ensure that the team tracks content performance and earned results accurately and produces actionable insights
• Stay on top of industry, social media, and pop culture trends, proactively leading the charge to ensure content is relevant, interesting, and culturally sensitive
• Present ideas and results in a confident, engaging and empathetic manner
• Consistently refresh preferred vendors list and work closely with partners and team to produce high-quality visuals on time and within budget
• Maintain client satisfaction, and be reponsible for client renewal and team retention
• Mentor junior team in an open, positive manner
• Work closely with senior maangement on business development strategy and execution

The Ideal Candidate

• You’ve been called a 'people person’ more than once
• You live life curiously, and are a lifestyle and culture enthusiast
• You love storytelling and truly believe in the power of a good story
• You’re a digital native that uses social media daily and have your pulse on what’s going on in the world
• You instinctively understand brand tone of voice, style, and what makes a brand great
• Must have previous agency or senior in-house experience, including crisis management experience
• At least 7+ years of public relations/marketing communications experience

You’ll Receive

• Competitive salary and bonuses
• Hybrid work setting
• Generous annual leave and medical benefits
• Be part of a fast-growing independent agency that believes in doing things differently

Industry

• Public Relations & Communications

Company overview:

Meyzer Group, a leading fintech innovator, dedicated to innovation and excellence. As we expand our horizons, we are currently seeking a results-driven Business Development Director to contribute to our growth. This position offers a unique opportunity to lead strategic initiatives, foster client relationships, and play a pivotal role in shaping the future success of Weyzer Group. If you are a dynamic professional with a proven track record in business development, we invite you to join our team and be a driving force in our journey of advancement and achievement.

Job Description:

• Generate and evaluate leads, as well as cultivate client referrals.
• Manage existing clients with strong sales support.
• Develop compelling sales presentations and proposals.
• Monitor competitors, market conditions, and product developments.
• Create and execute sales action plans, including direct marketing activities.
• Maintain accurate sales activity records and reports.
• Ensure compliance with contract specifications through follow-up on all sales activities.
• Monitor and report on sales activities for management.
• Uphold confidentiality to protect the organization's value.
• Identify and nurture a pipeline of potential clients, focusing on corporations for inbound and outbound business solutions.
• Understand client needs and promote corporate services and solutions.
• Collaborate with senior management to devise and execute a business development strategy.
• Stay informed about market trends, build an industry network, and attend relevant events.
• Provide feedback to senior management to enhance the firm's competitive edge.
• Achieve specified sales targets.
• Undertake any other duties assigned by the management.

Requirements:

• At least 5-8 years of sales experience
• Strong business acumen with the ability to convert network into business
• Strong presentation and communication skills

Enterprise Risk Management (ERM), Assistant Director (Finance)

Broad Function
Build a robust ERM and compliance functions in the Healthcare Campus.

Key Responsibilities
Lead the ERM Team to:
• Maintain enterprise risk management framework and policies
• Develop enterprise risk management database
• Guide respective departments to identify key risk factors and opportunities
• Maintain an enterprise risk monitoring process and get buy-in
• Work with hospital stakeholders / departments in development of policies and procedures, and implementing improvements
• Conduct staff training in areas of identifying and monitoring risks
• Manage enterprise risks and identify opportunities
• Serve as a subject matter expert resource and provide guidance to the various stakeholders / departments in the area of ERM
• Provide oversight and coordination on insurance matters including working with insurance brokers, point of contact in event reporting.
• To coordinate Internal Audit functions in alignment between HQ and Organisation.

Project:
• Set up a structure for Control-Self-Assessments (CSA) at an organization level
• Assess and conduct the necessary compliance reviews to support improvements identified during internal or external audits and on CSAs

Secondary Duties
• Participate actively in Improvement/IT/Operations Projects or any initiatives organized by Hospital or Cluster
• Finance and PBS POC for Business Continuity Planning
• Perform any other duties as assigned by Reporting Officer

Job Requirements
• Relevant degree – Business, Finance, Engineering, or other degrees with at least 4 years of relevant experience
• Minimum 10 years’ experience in similar capacity
• Healthcare experience is highly preferred
• Proficient with Microsoft office applications and ERM systems

Interested candidates, please send a copy of your resume to [email protected]

Lynn Ho R23114223

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599

The Director, Commercial Planning and Governance - Asia Pacific (APAC) will work directly with the Vice President of Revenue Management and Commercial Services - APAC, responsible to manage and govern (where applicable) programs, projects, and have business oversight responsibility on behalf of the APAC Commercial Services Organization. These will include developing and maintaining solutions, business processes, standards, procedures, and best practices.

The Director, Commercial Planning & Governance - APAC will lead and be responsible for managing key relationships both internally / externally through planning cycles, cadence and governance. The Director will communicate at a Senior leadership level of the Commercial Services organization including all direct reports of the Senior Vice President & Commercial Director - APAC. This position will help facilitate priority regional team meetings and own its cadence to drive discussion, decision, and alignment. This position will manage and support the annual process of identification of Commercial priorities, tracking and completion thereof. This role will play a key role in steering and co-leading the company’s planning and governance processes in close liaison with peer colleagues in other parts of the business and regions. This is a central position to go to with cross-collaborative reach.

The Director, Commercial Planning and Governance - APAC will additionally oversee the leadership and governance of Sales Performance for APAC, ensuring our program in APAC is fit for purpose.

What will I be doing?

As the Director, Commercial Planning & Governance - APAC, you will be responsible for performing the following tasks to the highest standard:

• Management / leadership of specific APAC Commercial Services Programs and Projects.
• Leading the co-ordination of yearly commercial program planning on behalf of the region.
• Management of business related workstreams within wider commercial services projects.
• Partner with Global Commercial Services Leadership groups to effectively develop project plans and represent the needs for APAC, supporting Global Commercial Services initiatives.
• Oversee successful implementation of new projects, maintenance and support of product enhancements with Commercial Services partners.
• Ensure that the APAC Commercial Services unit remains in control of its execution and is anticipating when we’re deviating (for better or worse) from plan and drives actions from this as a result.
• Proactively comes with proposals to the Leadership Team to course-correct our execution when off-plan.
• Governance and oversight to internal / external vendors (technology, process, project).
• Although the position does not have any Direct Reports, as a Project Manager, you will need to manage stakeholders at all levels and on multiple project workstreams.
• Lead the Senior Manager, Sales Performance Management - APAC to ensure the Sales Incentive Program for APAC is fit for purpose and relevant to needs.
• Lead SPM discussions on a global level and incorporate feedback from the APAC Leaders.

Planning and Governance

• Commercial Plan: PMO for APAC key initiatives and tactics.
• Commercial Strategic Blueprints: Formulation and implementation of the APAC commercial strategic roadmap.

Commercial Services Integration

• Franchise: Define Commercial Services Franchise support by function mirroring O&M.
• BPS: Launch Gen for Commercial Services implementation and advocacy.
• Working relationships: Establish framework between Commercial, Development, Operations and Owners.
• Value Proposition: Develop and launch Commercial Services Value Proposition.

Sales Performance Management

• Restart SIP: Relaunch SIP for all hotels.
• SCOUT: Renew operating method to advance cross-pollination.
• Continuous auditing: Be relentless about operationality and finding efficiencies driving global improvement.
• Non-monetary programs: Explore option to further engage Sales TMs.

Commercial Events

• Re-launch: Establish a commercial events calendar in line with performance cadence. Build a cross-functional team to support events production.
• Awards programs: Align with global Commercial recognition programs and facilitate delivery in region.

What are we looking for?

A Director, Commercial Planning and Governance - APAC serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:

• Minimum ten (10) years in analytical role.
• Minimum six (6) years in role requiring regular presentation to executive leadership.
• Minimum four (4) years managing staff or vendor relationships.
• Proven years of experience that includes leading a project management team.
• Experience in running larger cross-department and cross-company (planning) processes with a large organizational reach.
• Skilled in operational management, including running cross-functional initiatives, financial and business modelling, strategic options identification, consensus building, and implementation.
• Skilled at change management across an organization, both vertically as well as horizontally.
• Ability to stay on top of details, deliverables and anticipate and propose solutions to potential roadblocks to keep activities on track.
• Strong prioritization and decision-making skills with proven ability to manage multiple priorities and projects with deadlines.
• Ability to work effectively and influence others in a matrixed environment including working within and among teams and influence others at all levels.
• Strong communication skills.
• Critical thinking and analytical skills.
• Advanced Excel modeling, SQL, data retrieval and manipulation.
• MS Office (including PowerPoint presentation skills).
• Global Conference call participation (evening or early morning).

Leadership Behaviours

• Proactive enterprise leadership mindset to work across the Commercial Services organization within APAC and Global.
• Collaborator who will reach out to the business and proactively think through and set up efficient processes to deliver APAC needs.
• Global interactions with Senior Leadership roles within APAC and Global – confidence to speak and lead discussions.
• Ability to conceptualize and present thinking for strategic blueprints.

It would be helpful in this position for you to demonstrate the following capabilities and distinctions:

• Hotel operations / sales experience.
• Tableau Desktop experience.
• Proven experience in large matrixed organizations.
• Proficient with Hilton software programs.

What is it like working for Hilton?

Hilton is the world’s leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities, and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!