We are sincerely recruiting a beauty manager to

handle the daily routine of the business.

Job scope and responsibilities :

- Responsible for staff training and development

- Motivate beauticians to achieve their goals and meet sales targets consistently

- Build customer relationship to develop potential customers into long term customers.

- Handle customers feedbacks and complaints to ensure a high service quality and customer satisfaction

- Provide services to customers who purchases the products such as facial wash , slimming, eyebrow trimming, manicure (including designing and extension)

- Recommend, promote and identify suitable products/services to visitors according to their needs and demand.

- Evaluate beautician’s performance to provide feedbacks.

Job Requirements:

- At least 3 years relevant management experience in Beauty industry.

- Candidate must be fluent in both English and Mandarin.

- Willing to work overtime when necessary

- Minimum diploma qualification

- Excellent communication and interpersonal skills

- Skills required: sales, team management, customer service and all relevant skills such as

- facial wash

- pedicure

- nail art design

- eyebrow embroidery

- Candidate who has a beauty certificate will be an advantage.

Only the short listed candidates will be notified.

• Provide first level customer support and services

• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution

• Bridge between technical team and customers to communicate problems and solutions

• Perform daily & weekly operational processes on case logging, data handling and reporting

• Support the operations and activities of the sales and marketing team

• Provide training to the new customers if needed

• Attend roadshows and events if needed

• Other administrative duties assigned by superior

Job Requirements:

• Diploma or equivalent in any discipline

• Minimum 1year working experience in a customer services environment

• Good interpersonal and communication skills

• Good attitude and responsibilities to jobs and assignments

• Good team player who is able to work under pressure in a fast-pace environment

Job Description:

We are seeking an experienced and driven Salesperson to join our team. You will be responsible for selling our coworking space memberships and private office solutions to potential clients. The ideal candidate will have a strong background in sales, with experience in selling real estate or office spaces.

Responsibilities:

* Develop and implement sales strategies to achieve sales targets

* Identify and reach out to potential clients through various channels

* Negotiate and close sales deals

* Build and maintain strong relationships with clients

Requirements:

* Proven work experience as a Salesperson, preferably in selling real estate or office spaces

* Strong sales and negotiation skills

* Excellent communication and interpersonal skills

* Ability to work independently and as part of a team

* Strong organizational skills and attention to detail

Location: One Holland

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall

satisfaction.

Maintaining an overall management style that

follows company best practices.

Providing leadership and direction to all

employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead

staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules

are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer

service.

Motivating employees and ensuring a focus on

the mission.

Completing tasks assigned by the general

manager accurately and efficiently.

Supporting Maintaining merchandise and a

visual plan.

Maintaining stores to standards, including

stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership

capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales

associates

Excellent organizational, problem-solving,

project management and communication skills

Willingness to show leadership and guidance

from the floor

Responsibilities:

• Plan, coordinate, and execute marketing activities to support the company’s growth plans
• Drive digital activations in content management, advertisements, engagement, and analysis in social media platform in Facebook, Instagram, and Website
• Copywriting and development of marketing materials
• Liaise with agencies and internal stakeholders to ensure timely execution of marketing materials
• Plan, organize, and execute marketing events and consumer engagement activations
• PR, media relations, and media monitoring
• Any other duties as assigned

Requirements:

• Degree/Diploma preferably in Marketing or Mass Communications
• At least 1-2 years of relevant working experience; F&B experience an advantage
• Ability to effectively work under tight deadlines and manage projects independently
• Resourcefulness in solving problems
• Meticulous and committed to project ownership
• Digital marketing experience in managing Facebook, Instagram, and website
• Flair for strong creative design and copywriting skill
• Excellent written and verbal communication skills
• Good team player and able to work well with all stakeholders and agencies

The duties of a store assistant manager

Managing inventory by monitoring the amount of stock available for sale and placing orders in advance to replenish low stock levels and avoid being out of stock.

Planning budgets.

Handling customer queries and complaints.

Recruiting, training, and supervising staff.

Preparing store displays and promotional material.

Ensuring health and safety compliance.

Managing the store’s financial performance and coordinating and directing all store activities

Job Requirements

2 years relevant experience, preferably in a Supervisory role

Team player but also able to work independently

Customer-oriented with a pleasant disposition

Able to multi-task and thrive in a fast-paced environment

Able to work on rotating shifts, weekends, and public holidays

Job Purpose:

To oversee the support for sales team with administrative and physical tasks. The goal is to facilitate and optimize their sales performance

Job Responsibilities (non-exhaustive):

• Prepare quotations, invoices, delivery orders
• Assist in payment collection from clients
• Prepare internal documents: credit notes, adjustment forms, write-off forms, manual delivery orders
• Administer Advance Invoice Back Orders (AIBO) duties
• Update (i) Stock listings (backlogs & storage facilities) (ii) Business Partners record (iii) Catalogues
• Coordinate with different departments to complete tasks
• Keep up to date with sales campaigns and offers
• Support storage billing on quarterly basis
• Support sales campaigns and/or wine events
• E-Commerce administration (sales leads, queries, inventory loading)
• Provide timely and accurate feedback to Superior/Director

Job Qualifications/Prerequisites:

• Experience in sales administration
• Knowledge in MS Excel: pivot table and V/H lookup
• Well-organized and responsible with an aptitude in problem-solving
• Good account management – Monitor & collect payment promptly
• Customer service oriented
• Professional Attitude: Integrity, dependability and reliability
• Good computer skills (MS Office, especially in Excel)
• Wine and/or Sales support experience is a bonus

Skills and Knowledge:

• Good communication and PR skills
• Previous experience in an order processing role
• Good level of written and verbal communication skills
• Fast and accurate data entry skills
• Pleasant and professional manner
• Team player with ability to work autonomously
• Good level of customer service skills
• Strong work ethics
• Ability to work under pressure and to deadlines
• Advantage:
  i. Sound product knowledge in fine wines and whiskies
• ii. Experience in ERP- SAP Business One

Responsibilities

· Overall manage given Named Partners to achieve the joint business growth target for Huawei solutions and ICT products including network, IT storage, Optical, Cloud and Green Energy etc.

· Conduct Joint business planning and business analysis, execute joint activities, drive and meet sales result.

· Plan, manage and support given partners enablement through product training, sales best practices sharing, partner programs, certification, joint solution productization and launch, POC etc.

· Manage partner incentive programs and partner marketing funding and operations. Work and support marketing team, solution team to drive joint partner marketing for joint business awareness and Demand Generation.

· Work and support partner's project for joint tenders/projects.

Job Requirements

· Bachelor Degree is mandatory, prefer in IT or Engineering.

· 5+years of experience in Partner management or Account Sales in ICT industry

· Public Sector Sales and Enterprise sales background is a plus.

· Good commutation skill, project management skill, presentation will be a must.

· Quick learner, hard-working, can-do attitude and believe in the value creation through partnership.

InfoCepts is a global leader of end-to-end data & analytics solutions with nearly 20 years of experience, also named as Gartner’s 2020, 2021 and 2022 customers’ choice for Data & Analytics providers. We continue to grow rapidly year over year, now employing more than 1,000 people in offices across the globe. As we have grown, we have stayed true to our mission—to always help our customers stay modern that help them make smart, data-driven decisions. Since 2004, we have deployed hundreds of high performance analytics applications over web and mobile platforms, built several advanced analytics models, processed petabytes of data using Big Data technologies and delivered several high impact business solutions. Driven by our vision of delivering great customer experiences, we are looking for professionals who are passionate about making the world a better place by leveraging the power of data.

We are hiring aspiring / proven product manager to join us in our cause of helping customer Stay Modern, ahead of the technology curve!

Key Responsibilities:

• Minimum 4-6 years of relevant experience in managing technology products, with a focus on web-based technologies.
• Familiarity with Government ICT&SS(IM8) preferred.
• Proficiency in Waterfall, Agile, and Scrum methodologies within the full Software Development Life Cycle process.
• Strong knowledge of web-related technologies including HTML5, CSS, and Javascript.
• Product Management and Data-related certifications such as CSPO, PSPO, or CSM are advantageous.
• Experience with project implementation in GCC-AWS and understanding of Government ICT and data domain is beneficial.
• Possess strong analytical, conceptualisation, and problem-solving skills.
• Motivated by innovation to achieve business goals and customer satisfaction.
• Excellent communication and stakeholder management skills are essential.

Job Description:

• Provide first level customer support and services
• Follow up enquiries or problems reported by customer and ensure prompt response and effective resolution
• Perform day to day Basic AR/ AP activities such as issuing Invoices/Credit Notes/Receipts/ Payments
• Follow Up payments on outstanding invoices
• Perform general administrative duties such as data entry and filings
• Perform daily and weekly operational processes on case logging.
• Support the operations and activities of the sales and marketing team
• Provide training to the new customers if needed
• Attend roadshows and events if needed
• Perform any other ad hoc duties as and when assigned.

Job Requirements:

• Diploma or equivalent in any discipline
• Minimum 1year working experience in a customer services environment
• Good interpersonal and communication skills
• Good attitude and responsibilities to jobs and assignments
• Good team player who is able to work under pressure in a fast-paced environment

Job Role/Level

• Responsible for planning, leading, organizing, and motivating IT project teams to achieve project implementation on schedule and within budget
• Prepare and track project budget
• Prepare and track detail project plan/activities
• Prepare and organize Project Steering Committee (PSC) meetings and Project Portfolio meetings
• Engage senior stakeholders to discuss and address project issues and risks
• Collaborate with Business Project Manager (BPM), business users, various technical teams and vendor throughout
• Drive and manage project end to end delivery including requirement, design, testing, deployment
• Plan test strategy and coordinate defects review, bug fixes, re-testing and closure within project timeline
• Perform regular quality assessment, submit quality checklist, testing and defect executive summary

Required Experiences

• More than 10 years of experience in the direct management of IT application projects and possess sound banking product knowledge
• Able to work with external vendors and across diversified teams
• Process-driven and strong advocate of reporting
• Good verbal and written communication skills

mm2 Entertainment is Singapore’s leading media entertainment and content company with regional offices in across Asia and the United States. The mm2 group of companies champions “Content and Media for Asia” with integrated businesses across the content, entertainment cinema, event and concert industries across the globe. In 2017, mm2 Asia Ltd became the first local film production company to be listed on the SGX-ST Mainboard. The group’s core business is the production of Content for a multitude of platforms: movies, TV and streaming services, commercial short films and digital formats.

We’re currently searching for a Marketing Executive / Assistant Manager for our Film Marketing and Distribution team. The main objective of the role is to create marketing campaigns to promote films and create buzz.

You will be responsible for developing marketing strategies and overseeing marketing campaigns for movie releases in Singapore. You will organize creative campaigns and promotional events for online and offline executions for advertising and social media.

Our ideal candidate will be a detailed planner, skilled at graphics and video editing software, an expert communicator, with great intuition and a passion for movies, especially Chinese-language films.

Job Scope/ Responsibilities

• Responsible/Involved in formulating and creating traditional, digital and social marketing campaigns.
• Craft creative marketing materials – including copywriting, graphic editing and video editing.
• Manage publicity and press relations.
• Track and report box office revenue.
• Liaise with media and promotional partners.
• Manage social media.
• Ensure the smooth running and accurate documentation of department administrative functions.

Requirements

• Excellent verbal and written communication skills in English and Chinese.
• Minimum Bachelors in Business and/or Marketing (Marketing Communications preferred); Diploma in Business and/or Marketing with relevant experiences will be considered.
• Marketing experience in digital marketing to reach different target audiences.
• Strong interest in films and content marketing trends.
• Familiarity with social media and web analytics.
• Strong computer literacy skills in using Microsoft Office and Social Media Marketing Tools. Video Filming and Editing, Photography and Photoshop skills are preferred.
• Strong problem-solving skills with high emotional intelligence
• Able to work independently and be a team player.
• Good organisational skills.
• Attention to detail in composing, typing, establishing priorities and meeting deadlines.
• Ability to handle multiple projects simultaneously.

As a Pre-Sales Manager, you will be an integral part of our sales organization, responsible for leading and coordinating pre-sales activities to drive revenue growth and customer satisfaction. This role requires a blend of technical expertise, leadership, and customer-facing skills to effectively support the sales team and engage with clients in the pre-sales process.

Key Responsibilities:

Pre-Sales Strategy:

· Develop and execute pre-sales strategies in alignment with overall sales objectives and company goals.

· Collaborate with sales leadership to define target markets, identify key prospects, and tailor pre-sales approaches to address specific customer needs and challenges.

Technical Expertise:

· Maintain a deep understanding of our products, services, and solutions, as well as industry trends and competitive landscape.

· Serve as a subject matter expert on technical aspects of our offerings, providing insights and recommendations to both internal teams and external clients.

Customer Engagement:

· Engage directly with prospective clients to understand their business requirements, technical challenges, and objectives.

· Conduct product demonstrations, presentations, and technical workshops to showcase the value proposition of our solutions and address customer concerns.

Solution Design and Proposal Development:

· Collaborate with sales and product teams to design customized solutions that meet customer requirements and align with their strategic objectives.

· Develop high-quality proposals, RFP responses, and technical documentation to articulate the benefits and features of our solutions and address customer needs effectively.

Relationship Management:

· Build and maintain strong relationships with key stakeholders, including customers, partners, and internal teams.

· Act as a trusted advisor to clients, offering insights, recommendations, and best practices to support their decision-making process and foster long-term partnerships.

Sales Support and Enablement:

· Provide ongoing support and assistance to the sales team throughout the sales cycle, including solution scoping, pricing negotiations, and contract discussions.

· Conduct training sessions and knowledge sharing activities to enhance the sales team's understanding of technical features, competitive positioning, and market trends.

Qualifications:

· Bachelor’s degree in business, Computer Science, or related field; advanced degree or relevant certifications preferred.

· Proven experience in pre-sales or technical consulting roles within the software, technology, or IT industry.

· Strong leadership skills with the ability to motivate and inspire cross-functional teams to achieve common goals.

· Excellent communication, presentation, and interpersonal skills, with the ability to interact effectively with customers at all levels of the organization.

· Solid technical background and proficiency in understanding complex technical concepts and translating them into business value.

· Strategic thinker with a customer-centric mindset and a track record of driving results in a fast-paced, dynamic environment.

· Familiarity with eProcurement systems, UI/UX revamping of legacy systems, Cloud Computing and Software as a Service is a plus.

Job Highlights

l Attractive Salary Package

l Challenging and Exciting role

l Good career advancement

About Us
We are a Group of companies with a diverse range of business portfolios, looking for committed talents to fill in senior roles within the organization for its real estate business.

Manager, Property Management

Job Responsibilities

· Manage and maintain the properties own by the Group, ensuring that the properties are kept at its best condition.

· Responsible for the leasing of properties, ensuring 100% occupancy at all times within reasonable means.

· Follow all SOPs diligently and recommend improvements from time to time to achieve operational excellence.

· Assist to explore opportunities in real estate locally and overseas.

Job Requirements

· Minimum 5 years of working experience (non-related experiences also considered)

· Strong verbal and written communication skills.

· Able to negotiate well, meticulous on all paperwork and being responsive to all matters that requires attention.

· Hard working, committed to work and being able to work beyond working hours to resolve all matters that arises.

· Excellent follow up skills to ensure all tasks are completed timely and in accordance to plan.

· Able to work under fast-pace and stressful environment.

Job Description & Requirements

• First Point of Contact for new enquiries and follow up with quotation submission.
• Responsible in attending site meetings, liaison with Clients and provide progress update to the Management team as and when required.
• Ensure site activities are executed as per job specifications, within project schedules and budget allocated.
• Liaise with Drafting Team and direct shop drawings/as-built drawings.
• Familiar with Fire Protection Code of Practice.
• Technical knowledge in Fire Protection system ,A&A or other M&E trades.
• Independent, resourceful, strong sense of ownership in getting things done.
• Minimum 3 years experience in the construction M&E industry.
• Preferably with commercial building experience.

Key Responsibilities:

• Identify and prospect potential customers through various channels, such as networking events, referrals, and cold calling.
• Build and maintain strong relationships with clients, understanding their needs and providing tailored solutions.
• Present our products and services in a compelling manner, highlighting their unique features and benefits.
• Negotiate and close sales deals, ensuring customer satisfaction and loyalty.
• Achieve and exceed sales targets, demonstrating a proactive and results-oriented approach.
• Collaborate with the marketing team to develop strategies for lead generation and conversion.

Qualifications:

• Possess a local diploma or a degree in any field.
• Proven track record in sales, demonstrating exceptional communication and negotiation skills.
• Strong ability to build and maintain client relationships.
• Self-motivated and target-driven, with a natural ability to close deals.
• Excellent presentation skills and the ability to convey complex information in a clear and concise manner.
• Ability to work independently as well as in a team-oriented environment.
• Must be a Singaporean citizen or permanent resident.

Who We Are

At Inchcape Singapore, we operate a multi-brand vertically integrated business model, distributing and retailing world leading marques. We pride ourselves on the amazing team, products and services that we have built and represent. The driver behind our growth and reliable brand is OUR PEOPLE.

Job Responsibilities

• You will be reporting directly to Senior Manager of Toyota Sales, responsible for the initial and strategy planning of the automotive retail sales.
• Execute business objectives and operational plans and strategies to achieve business targets in accordance with both Company’s, as well as our OEM partner’s strategic objectives.
• Coach, develop and upscale the sales team.
• Participate in pricing and promotion planning to ensure achievement of the annual operation plan, both top-line and bottom-line targets. Achieving operational success against other strategic KPIs is required, such as Financing and Insurance penetration rate and Trade-in rate.
• Handle customer enquiries, feedback, compliments and complaints. Come up with innovative ways to mitigate problems and improve customer’s experience.
• Oversee the showroom operations, ensure that sales showroom, processes, operations are maintained at optimal and compliant level.
• You will also be assigned functional related ad hoc projects and duties from time to time, and you will collaborate with inter-depts to ensure targets / objectives are met.

Job requirements

• Degree qualification in any discipline is preferred.
• Proven track record of leadership and managerial skills while providing exceptional customer service is required.
• Minimum 3 years of Sales & People Management role
• Experience in retail industry will be highly considered.
• Possess leadership skills to lead, motivate and manage the sales team. Excellent verbal and written communication skills with strong attention to detail. Positive approach towards problem solving.
• Proactive, engaging, goal focused, dependability, strong leadership, accountability.
• A team player who takes ownership of his/her actions and to lead the teams to meet company’s objectives.

Branding and Communication Manager

BGC Group is re- establishing and re-focusing our brand. If you are looking for a tough challenge, this is your chance to help a company enhance and build our brand into the National and Regional brand that says "We care about your Success”. Please apply so that we can have a conversation.

The Job

• A strong and creative communicator who can work with the CEO and COO to re-align and then focus our brand starting from the very basics.
• Strategize with C-suite team to prioritise the various plans to be executed with the alignment worked out.
• Knowledge of measuring the effectiveness of branding and communication strategies or any relevant actions taken. Able to analyse key performance indicators, KPI’s to make data-driven decisions and continuously improve the brand's impact.
• Craft compelling narratives and key messaging for various channels by showcasing the company's strengths as a provider of Recruitment services, contingency workforce and HR outsourcing solutions.
• Utilize social media platforms to engage with the target audience and build a positive brand image while managing the company’s online presence including our own website. Monitor and respond to online reviews and feedback.
• Develop/Create content that resonates with clients and candidates in the recruitment industry (Addressing their specific needs and challenges) including blog posts, articles, traditional media and visual content.
• Plan and coordinate events, both virtual and physical, to promote the brand and engage with the target audience while representing the company at industry conferences and networking events.

What do you need to have

• Strong track record of helping a company or companies in their branding journey by taking a brand and turning it into a National and Regional brand that is well defined and focused.
• Passionate and Creative.
• Excellent communicator.
• Willing to learn and dare to fail.

Who Are We Looking For

We are looking for someone to head our services solution sales for CG. We need that driven person who will be driving our sales and potentially head our future sales department. We need that person who has the passion and drive for sales and service. To close potential leads and to generate future new channels.

If you are a passionate, driven individual with a knack for sales and service, and possess the required skills and qualifications, we invite you to join our dynamic team. Take the lead in shaping the future of our sales department and contribute to the growth of our organization.

1) Sales Leadership:

● Lead and manage the services solution sales team.

● Develop and implement effective sales strategies to achieve revenue targets.

2) Customer Engagement:

● Cultivate and maintain relationships with clients, understanding their needs and offering tailored solutions.

● Close potential leads and actively contribute to expanding our client base.

3) Department Head Potential:

● Demonstrate the potential to lead and head the future sales department.

● Contribute to the development of sales team members and overall departmental growth.

4) Business Development:

● Identify and develop new sales channels to broaden our market reach.

● Explore and establish partnerships to enhance our service offerings.

You’re Good At

Hard Skills

● Computer literacy, with proficiency in word processing and spreadsheet applications

● Excellent Written English Skills

● General IT knowledge (Experience in IT is a plus)

● Previous experience in a service-oriented position (e.g., Service industry, Hotel line) isadvantageous.

● Well Organized and Detailed Oriented

● Proven Sales Track Record is a plus

Will Be Awesome If You Are/Have

Soft skills

● Excellent communication skills in English and Mandarin

● Able to work independently and as a team

● Good interpersonal and rapport skills

● Highly adaptable and flexible

● Able to tolerate rejections assertive and confident

● High level of ethics, values, integrity and trust

Your Qualifications

● ITE / Diploma / Bachelor's degree or equivalent experience

**Only shortlisted candidates would be notified**

The Plattering Co is known for its creative and hearty sharing platters, bowls and bentos and beautiful cheese platters and grazing table displays. We are looking for motivated and positive team player to join our dynamic team and fast-growing company.

Job description:

• Manage incoming sales enquires via email and phone
• Build rapport with and follow up with new and existing customers to generate and maximise sales
• Generate quotations and invoices for customers.
• Follow through with customers from sales to fulfillment and delivery
• Coordinate with kitch team on customisation requests
• Liaise with logistics team on fulfilment and delivery.
• Track sales opportunities and pipeline.
• Support in packing and preparation of catering equipment.
• Support in catering setups and order fulfilment.

Requirements:

• Hold a diploma or degree in business management, hospitality or equivalent.
• Have 2-3 years of sales support experience.
• Possess good time management and organisation skills.
• Possess excellent communication skills.
• Able to work well in a team and independently.

About Citco

Citco is a global leader in fund services, corporate governance and related asset services with staff across 80 offices worldwide. With more than $1 trillion in assets under administration, we deliver end-to-end solutions and exceptional service to meet our clients’ needs. For more information about Citco, please visit www.citco.com

About the Team & Business Line:

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience.

As a core member of our Financial Reporting team, you will be working with some of the industry’s most accomplished professionals to deliver award-winning services for complex fund structures that our clients can depend upon.

Position Overview

The Automatic Exchange of Information (‘AEOI’) Team is seeking a Manager who will be responsible for servicing AEOI clients in the APAC region. Reporting to the Senior Vice President (AEOI) in Singapore, the AEOI Manager will be responsible for coordinating AEOI services for 80+ clients: completion of annual regulatory deliverables, engagements for existing and new clients, supporting the business development teams in the region, and ongoing client servicing.

A varied multi-tasking role which encompasses client relationship management, investor communication, and daily internal/external stakeholder management & communication combined with all relevant and associated administration.

The Role:

· Manage communications and ongoing relationships of investment managers, investors, and other external and internal stakeholders. Manage expectations and ensure that all queries are dealt with in a timely manner. Provide excellent service to clients via direct or indirect contact.

· Maintain and improve knowledge of the Automatic Exchange of information regulatory and compliance environment as it impacts service and/or clients, including industry research and analysis as required.

· Communicate daily with remote teams and reporting lines; preparing and providing progress and status updates and escalating items as required.

· Prepare, and/or review prepared AEOI filing analysis output from back office for delivery to clients.

· Review and provide feedback on self-certifications and IRS withholding forms

· Read and interpret Financial Statements in order to determine account values.

· Research, analyze and provide recommendations for process improvements to increase operational efficiencies.

· Identify, analyze and troubleshoot classification and re-classification inconsistencies.

· Additional tasks as assigned

Basic Requirements:

· Degree qualified (preferably in a discipline relevant to Financial Services)

· 6+ years’ experience in Financial Services, with exposure to FATCA & CRS regulations an advantage

· Proven strong client relationship skills

· Proven experience managing multiple projects / deliverables; excellent organizational and multi-tasking skills

· Proven experience managing at team, at least 3+ years’ experience

· Exceptional attention to detail

· Results driven and self-motivated

· Ability to work in global teams and adapt to different communication styles

· You have good client/ business relationship management

· You have strong interpersonal & communication skills

· You are proficient in Microsoft Applications (Word, Excel, PowerPoint etc.)

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities.

Job Responsibilities

Direct the timely recording of financial data and preparation of financial and management reports required by regulations and making sound decisions and plans to meet legal and regulatory requirements.

Control expenses concerning revenues as per approved budget for achieving maximum profits.

Develop and administer systems and procedures to ensure the timely collection of receivables.

Prepare profit and loss accounts and the balance sheet

Prepare budgets and business planning, including projected room revenue.

Reconcile bank statements

Chase late payments, reporting bad debts, and manage cash flow.

Provide financial consultancy service to Management for developing promotions to increase revenues or to adopt cost-cutting measures to decrease expenses.

Job Requirement

BSc in Accounting, Finance or ACCA

At least 3 Year(s) of working experience in the related field is required for this position.

Experience with general ledger functions

Strong attention to detail and good analytical skills

Preferably from Hotels/F&B industries

Basic + Commissions

Responsibilities:

• Achieve sales performance targets and maintain good client relations
• Manage assigned accounts and seek to grow them
• Generate and develop new key accounts
• Work closely with internal and external parties to propose solutions to meet customer’s needs
• Negotiate pricing with partners to ensure bids are competitive
• Develop and maintain professional and technical knowledge related to all our services
• Understand and keep abreast of market trends, relaying the information to management

Requirements:

• Diploma or Degree in IT/Engineering/Audio Visual or equivalent
• 2 years sales experience in a B2B environment with good sales track record
• Experience in a project-based, development of customized solutions sales environment
• Experience in the related Commercial Audio Visual Industries an advantage
• Good communication and interpersonal skills
• Proficient with Microsoft Office (Words, PowerPoint, Excel, Outlook)
• Class 3 driving license
• Energetic, independent and result driven

Job Description

At 1-Group, we have an inclusion work environment that respects, empowers and rewards. We’re seeking like-minded individuals with a curious mind, kick-ass attitude, and a passion for creating extraordinary brands and memorable guest experiences to join our tight-knit team of beautiful, hardworking and fun-loving folks.

As the saying goes, ‘Good things come to people who wait, but better things happen to people who go out to get them’.

Operations Manager is responsible and accountable for the productivity, efficiency and financial performance and takes the full ownership of all the business units within the assigned Business Portfolio. The incumbent is to comply and adhere to the operational and administrative functions as stipulated in this job description but not limited to. He/she reports to the Executive Director on all matters and is expected to maintain professional conduct in line with the company’s policies and procedures at all time. It is constitutive that the incumbent support or assists and work cohesively with the respective Collective Leadership at group and function level. Finally, the incumbent is expected to embrace and practice one of the company’s success factors which is Collective Leadership management culture in decision making process.

KEY ADMINISTRATIVE FUNCTIONS

1. OPERATION PERFORMANCE

• Monitoring outlet performance on social media on a daily basis and implement ongoing strategy to maintain positive brand image.
• Populate and analyses guests’ feedback to identify and strategize room for improvement.
• Analyses daily sales performance to identify under performance area and presents improvement strategies.
• Prepares information to disseminate to team during weekly management meeting in terms of overall sales performance, COGS, Finance, Sales, Marketing and Human Resource. Chair weekly Management meeting and represent business unit in HOD and different group level meeting.
• Follow up with respective Key Managers assigned to various responsibilities business concepts itself, concierge, delivery, dining and wine.

2. LEARNING AND DEVELOPMENT

• View learning as never ending process and life long journey, it requires continuous effort to sharpen the saw.
• In consultation with HR department, ensure new hired team member go through the structured 1-Group Training Outline and complete the OJT schedule.
• Develop, monitor and schedule OJTs in compliance with HR policies and procedures for all staff to ensure that they are equipped with the necessary tools, skills and knowledge relevant to the outlet productivity and efficiency needs.
• Regularly monitor and conduct training needs analysis of staff to identify improvement needed for their personal development towards achieving company’s objectives.

3. PEOPLE MANAGEMENT

• Display the suitable management/leadership style that would nurtures healthy workplace relationship and sense of belonging.
• Be the outlet’s ambassador in promoting open discussion, collective leadership and equal opportunity among all staff.
• Ensure that all staff are kept updated on new company’s policy & procedures and briefed on the company’s vision & mission.
• Disputes, disciplinary actions and performance management are conducted fairly, timely and unbiased in compliance with HR standard operating procedures, policies and procedures.
• Monitor staff scheduling and maintain labour cost as per budget.
• Participating in HR recruitment processes in accordance to stipulated policies and procedures.
• Ensure team members entitlements and benefits are up to date with HR department and relevant claims are attended to promptly.
• Accountable for submission and accuracy of staff timesheet to avoid dispute.
• Weekly 1:1 with Key managers & supervisor to discuss on their responsibilities, KPI, and completing the necessary appraisal.

4. EVENT MANAGEMENT

• Working closely with event team on monitoring event conversation rates meet desired target. Continuously review all enquiries, providing support in ensuring event enquiries are attended.
• Attend personally or assigns a 2IC manager to attend the EO meeting and ensure timely operational plans and necessary liaison are made in expediting the event’s requirements.
• Coordinate with Senior Team members on manpower requirement and arrangements.
• Conduct personally or assign a 2IC manager for the pre event briefing with Event Coordinator and event’s client to ensure all requirements are met to client’s satisfaction (BIBOL).
• Conduct pre event briefing with team members on event’s requirements, special requests, service sequence etc

5. SALES & MARKETING PLANNING AND STRATEGY

• Work closely with marketing team to develop plans and strategy to drive revenue, footfall and increase brand awareness which are align with the Group Vision Mission, Business Vision Mission, VPC, USP and Brand Pillars.
• Driving Offline and Online business and marketing strategy with internal and external partners.
• Ensure that marketing team update social media presence and all comments and feedbacks are responded timely and accordingly, in a professional manner.
• Coordinating with marketing team to ensure that all promotional aspects or materials are accurate and posted respectively within timeline.
• Disseminate information and mechanics on marketing drives with team members to ensure operational follow ups are executed.

6. FINANCIAL MANAGEMENT

• Prepares daily and monthly revenue targets to be submitted to finance department.
• Review monthly P&L with finance team, evaluate fix & non-fix cost, EBITDA and NETT PROFIT.
• Ensure sales transactions are carried out in accordance to company’s policies and procedures.
• Follow up with assigned team member to ensure cash/sales reconciliation at end of day is performed per standard operating procedures and in compliance with finance department policies and procedures.
• Daily Sales Target spreadsheet and Daily Sales Report are updated and filled up respectively before sending to the respective DSR forwarders list
• Ensure that the Cost of Goods are monitored and maintained accordingly through authorized procurements, submission of invoices to Finance and updating of Eatec.
• Generate Product Mix daily, weekly or monthly where deemed necessary to monitor discrepancies and analyse items sales performance.
• Responsible for accurate configuration of Agilisys.
• Approve and review business petty cash claims.

7. REPAIR & MAINTENANCE

• Conduct periodical checks and walk through on the entire venue and its surrounding, create a snag list of FF&E items requiring repair or maintenance maintaining the aesthetic look.
• Ensure proper maintenance of all the system which includes and not limited to Agilisys, Av & Sound, Projectors.
• Responsible for acquiring quotation for approval by Direct Report on items needing repair or maintenance.
• Inspect and identify areas that are not in compliance with prevailing health and safety legislations and necessary immediate action is taken to rectify.

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of relevant experience in performing the Role.
• Development experience with RPA Programming, budget management, incident management handling, account access management and KPI reporting.

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]