Total 22 account manager job vacancies in Administrative / Clerical category in kaki bukit south east

⚠⚠ FAST HIRING ⚠⚠

Role: Administrative cum Account assistant

Salary: Up to S$3,000 per month + Variable Bonus

Working location: East (Near to Kaki Bukit Mrt)

Working Schedule: 5.5 working week (Mon to Fri - 8am to 5pm / Saturday - 8am to 12pm)

Job Responsibilities:

• Handle orders and issue invoices.

• Prepare monthly stock count.

• AR cash receipt.

• AP invoice, AP payment, petty cash.

• Assist in GST filling.

• Scanning and filling.

Job Requirements:

• Able to work in fast fast-paced environment.

• Experience in F&B sector.

• Proficient in Microsoft Office.

To apply, please kindly WhatsApp me at wa.me/6583687227

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret only short-listed candidates will be notified.

Ong Wen Jie

Reg No: R21101312

TDCX Talent Solutions Pte. Ltd

EA License No: 23C2024

About Us:

Founded in 2017, Achievers Dream Learning Centre is a renowned Science and Chemistry Specialist Tuition Centre dedicated to helping students excel academically. Our NEA-approved Chemistry Laboratory, coupled with innovative teaching methods, has revolutionized the educational experience, fostering academic success for many students.

Job Opportunity:

We are excited to invite applications for the role of Admin Manager. This leadership position is essential for managing administrative operations, leading staff, and implementing strategic initiatives to enhance enrolment processes and overall Centre performance.

Key Responsibilities:

• Front Desk Operations: Lead the front desk team to ensure a professional and welcoming environment for all visitors. Oversee tasks including student registration, managing walk-ins, and addressing parent inquiries.
• Sales and Enrolment Management: Develop and execute strategies to attract and enrol new students. Engage with prospective families through various channels (phone, email, events) and provide detailed information on our programs. Manage the enrolment process, from registration to payment and scheduling.
• Centre Management: Oversee the Centre's daily operations, including staff scheduling, cleanliness, orderliness, and supply management. Implement and monitor operational policies and procedures.
• Team Leadership and Development: Manage and support administrative and front desk staff. Conduct probationary and performance reviews, provide feedback, and offer opportunities for professional growth. Train new staff on Centre procedures, systems, and best practices. Foster a positive work environment by encouraging and motivating staff.
• Customer Relationship Management: Build and maintain strong relationships with parents and guardians. Address their inquiries and concerns promptly and professionally, serving as the primary contact throughout their child's enrolment.
• Administrative Support: Oversee class scheduling, student record management, and report preparation. Coordinate with teaching staff to ensure smooth class operations and effective parent communication regarding student progress.
• Financial Oversight: Manage financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and overseeing budgetary considerations.
• Reporting and Analysis: Provide regular updates to the Centre Manager on operational issues, performance metrics, and staff performance. Analyze data to identify trends and opportunities for improvement.
• Collaboration: Work closely with the Teaching & Curriculum Team to ensure high-quality education and support. Promote teamwork and effective communication within the Centre.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey. We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team.

One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in administrative and managerial roles, preferably in the education sector.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Excellent leadership, communication, and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Locations and Timings:

• Travel between our locations (Bukit Timah, Lorong Chuan, Kembangan) as per the roster schedule.
• Commitment to a work schedule of 3 weekdays and 2 weekends.

Why Join Us?

Be part of a dedicated team that values both professional excellence and personal well-being. If you are enthusiastic about making a meaningful impact and align with our team culture, we invite you to apply for the Admin Manager position today!

To Apply:

Please submit your updated resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Responsibilities

1. General administrative work
2. Manage phone calls and emails
3. Liaise with customers and suppliers
4. Manage submission status
5. Prepare documentation for tender submission
6. Ad-hoc duties as assigned

Requirements

1. Minimum 2 years relevant experience
2. Proficient in MS Office
3. Able to communicate in English
4. Able to start work immediately

Job Highlights

• flexible hours, attractive health package,Year End Bonus.
• multitask skills.
• Read and write in english and chineses are required.
• Singaporean and PR only.

Job Description

We are looking for a skilled Senior Account Executive to undertake day-to-day office activities.

Working days: 5 days / week ( Monday - Friday)

Working Hours: 9AM until 6PM / 10Am to 7PM

Break hours: 1 hour

Daily working hours : 8 hours

Responsibilities :

• Import & Export orders , shipments and payments, commission invoice issuing and payments as instructed by the Managers.
• Quality claims & product discrepancy issues
• Reconcile bank statements with the payments of the customers.
• Participate to the seminars , trainings, or courses that Company will require to keep the staff always updated and for professional grow.
• Maintain files and records of the company
• Maintain a filing system, as requested by company
• Prepare, submit and reconcile expense reports
• Maintain updated all companies databases on daily and weekly base
• Any other ad-hoc task from the Management

Requirement :

• Required language(s): English, Mandarin (in order to liaise with the Mandarin speaking associates)
• At least 2 Year(s) of working experience in the related field is required for this position.
• Required Skill(s): Microsoft excel . SAP
• Meticulous, responsible

About Us:

Founded in 2017, Achievers Dream Learning Centre is a renowned Science and Chemistry Specialist Tuition Centre dedicated to helping students excel academically. Our NEA-approved Chemistry Laboratory, coupled with innovative teaching methods, has revolutionized the educational experience, fostering academic success for many students.

Job Opportunity:

We are excited to invite applications for the role of Admin Manager. This leadership position is essential for managing administrative operations, leading staff, and implementing strategic initiatives to enhance enrolment processes and overall Centre performance.

Key Responsibilities:

• Front Desk Operations: Lead the front desk team to ensure a professional and welcoming environment for all visitors. Oversee tasks including student registration, managing walk-ins, and addressing parent inquiries.
• Sales and Enrolment Management: Develop and execute strategies to attract and enrol new students. Engage with prospective families through various channels (phone, email, events) and provide detailed information on our programs. Manage the enrolment process, from registration to payment and scheduling.
• Centre Management: Oversee the Centre's daily operations, including staff scheduling, cleanliness, orderliness, and supply management. Implement and monitor operational policies and procedures.
• Team Leadership and Development: Manage and support administrative and front desk staff. Conduct probationary and performance reviews, provide feedback, and offer opportunities for professional growth. Train new staff on Centre procedures, systems, and best practices. Foster a positive work environment by encouraging and motivating staff.
• Customer Relationship Management: Build and maintain strong relationships with parents and guardians. Address their inquiries and concerns promptly and professionally, serving as the primary contact throughout their child's enrolment.
• Administrative Support: Oversee class scheduling, student record management, and report preparation. Coordinate with teaching staff to ensure smooth class operations and effective parent communication regarding student progress.
• Financial Oversight: Manage financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and overseeing budgetary considerations.
• Reporting and Analysis: Provide regular updates to the Centre Manager on operational issues, performance metrics, and staff performance. Analyze data to identify trends and opportunities for improvement.
• Collaboration: Work closely with the Teaching & Curriculum Team to ensure high-quality education and support. Promote teamwork and effective communication within the Centre.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey. We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team.

One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in administrative and managerial roles, preferably in the education sector.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Excellent leadership, communication, and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Locations and Timings:

• Travel between our locations (Bukit Timah, Lorong Chuan, Kembangan) as per the roster schedule.
• Commitment to a work schedule of 3 weekdays and 2 weekends.

Why Join Us?

Be part of a dedicated team that values both professional excellence and personal well-being. If you are enthusiastic about making a meaningful impact and align with our team culture, we invite you to apply for the Admin Manager position today!

To Apply:

Please submit your updated resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Job Title:

Administrative cim Sales Manager

Job Summary:

We are seeking a highly skilled and experienced Administrative Manager to join our esteemed Maid Agency. As an Administrative Manager, you will be responsible for overseeing the day-to-day administrative operations of our agency, ensuring smooth workflow, and providing exceptional customer service to both our clients and our domestic helpers. You will also act as our official translator for Indonesian maids. This is an exciting opportunity to contribute to the growth and success of our agency while making a positive impact on the lives of families and domestic helpers.

Responsibilities:

1. Manage and supervise a team of administrative and sales staff, providing guidance, support, and training as needed.
2. Oversee the agency's administrative and sales operations, including processing employment contracts, work permit applications, insurance claims, biodatas creation and other related paperwork.
3. Maintain accurate and up-to-date records of client and domestic helper information using our agency's database system.
4. Coordinate and schedule interviews, medical check-ups, and SIP sessions for domestic helpers.
5. Liaise with clients, domestic helpers, and relevant government agencies to ensure compliance with regulations and smooth communication.
6. Resolve customer complaints or concerns promptly and professionally, maintaining high levels of customer satisfaction.
7. Develop and implement efficient administrative procedures to streamline workflow and improve overall agency efficiency.
8. Stay updated on the latest industry regulations and policies to ensure compliance and provide accurate information to clients and domestic helpers.
9. Counselling of Indonesian maids if they face difficulties adapting to Singapore households.
10. Act as translator for Indonesian maids if they have difficulties in communication with their Employers

Qualifications:

1. Minimum Diploma or Bachelor's degree in Business Administration or a related field.
2. Proven experience in administrative management, preferably in the maid agency industry or a related field.
3. Familiarity with Singapore's regulations and processes related to domestic helpers' employment and work permits.
4. Strong leadership skills with the ability to motivate and guide a team effectively.
5. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
6. Exceptional interpersonal and communication skills to interact with clients, domestic helpers, and government agencies.
7. Proficient in using office software, including Microsoft Office Suite and database systems.
8. Detail-oriented with a high level of accuracy in record-keeping and data management.
9. Ability to handle confidential information with discretion and maintain strict confidentiality.
10. Conversant with Indonesian language is a requirement

If you are passionate about the maid agency industry and possess the required qualifications and skills, we would love to hear from you.

Pls send your resume with attached photo to [email protected]

We appreciate all applications, but only shortlisted candidates will be contacted for an interview

Happy Ice Pte Ltd, is market leader in frozen vending machine manufacturer & operator, and frozen food distributor.

We are looking for an Admin cum Account Executive to support the daily operations of our company. The Admin cum Account Executive's responsibilities may include answering the phone, keeping track of inventory, maintaining client records, handling issues and providing administrative support as needed.

Job Description & Requirement

• Responsible for Accounts Payable (AP) activities.
• Computing and verification of expenses, claims, allowances, overtime and other staff payments etc.
• Verify customer refund request on weekly basis.
• General administration duties including documentation, filing of contract, updating database etc
• Able to speak English and Mandrian (in order to liase with Mandarin Speaking only counterpart)
• Receive phone call and direct to respectives sales manager.
• Able to follow up and manage walk-in customers well.
• Monitoring and updating administrative work using systems and good Microsoft excel skills.
• Create bank transfer and customer refund
• Replying E-mails and data keying.
• Counting of cash money received on daily basis.
• Receive goods and help keep track of inventory.
• Checking and buying of pantry items, stationeries
• Other ad-hoc and administrative duties as assigned
• Full Time 5-days working week.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

We are seeking a proactive and organized Admin and Office Manager to lead and oversee our administrative functions and support the daily operations for the Eatz Group of Companies . The ideal candidate will ensure efficient office management while contributing to a positive work environment.

Office Management:

• Oversee daily office operations to ensure a smooth workflow.
• Manage office supplies, equipment, and maintenance.
• Manage, maintain office contracts, vehicle matters, insurance policies.
• Implement and maintain office policies and procedures.
• Explore the posibillity & advise the management for cost control and budgeting

Administrative Support

• Provide administrative assistance to management and staff as needed.
• Organize meetings, take minutes, and manage schedules.
• Prepare and maintain confidential documents and records.

HR and Staff Welfare

• Assist in recruitment, onboarding, and training of new employees.
• Coordinate staff welfare programs and initiatives.
• Maintain employee records and manage HR-related tasks.

Communication and Coordination

• Act as the primary point of contact for internal and external inquiries.
• Liaise with suppliers, clients, and vendors to ensure timely service delivery.
• Foster positive relationships within the team and with external partners.

Financial Administration

• Support the finance team in managing accounts payable and receivable.
• Assist with budgeting and financial reporting as needed.
• Propose and procure, monitor and track office expenditures

Perform any others tasks that may be assigned to you

Requirements:

• Possess a Diploma / in Relevant Discipline and/or have at least 7 years of relevant experience.
• Strong, Good & Strategic Manager who has led a Team
• Background in Finance would be advantegous
• Possess Good Communication Skills, Be Meticulous, Always Accurate Results Driven
• Quick-Thinking, Versatility to be able to Solve Problems
• Highly-Motivated & able to work Independently
• Strong Desire to own projects and exceed beyond expectations
• Versatility and Ability to find solutions and deliver results
• Strong Command: MS Excel and/or SAP/ERP systems, etc

Job Info

• Work in a Pleasant Working Environment
• 5-day work week can be arranged
• Work Location – Bedok Food City (Postal Code: 489950)
• Attractive Renumeration commensurate with your experience and qualifications
• And many more benefits

For faster response, please send your latest CV via WhatsApp to 9857-9292 with:

1. Expected Renumeration

2. Earliest Availability

3. Resume - Experiences

Thank you for your attention. We regret to inform that only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

Job Title: Admin Manager

Location: TutorJohn Learning Centre, 143 Teck Whye Lane #01-231

TutorJohn ll, 144 Teck Whye Lane #01-217

Company: TutorJohn

About Us:

We are a leading tuition center dedicated to providing high-quality educational services to our students. Our team is passionate about creating a supportive learning environment where students can thrive academically and reach their full potential.

Position Overview:

We are seeking a detail-oriented and organized Administrative Manager to join our team. The Administrative Manager will be responsible for overseeing the day-to-day administrative operations of the tuition center, including managing office procedures, coordinating administrative staff, and ensuring efficient workflow.

Responsibilities:

Develop and implement administrative policies and procedures to ensure smooth operations.

Supervise administrative staff and provide guidance and support as needed.

Coordinate administrative functions, such as scheduling, record-keeping, and inventory management.

Oversee facility management, including maintenance, cleanliness, and safety.

Manage office supplies and equipment, and liaise with vendors as necessary.

Handle administrative tasks, such as answering phones, responding to emails, and processing paperwork.

Assist with financial management, including budgeting and expense tracking.

Coordinate with other departments to ensure seamless communication and collaboration.

Address any administrative issues or concerns in a timely and effective manner.

Maintain confidentiality and discretion with sensitive information.

Requirements:

Bachelor's degree in Business Administration, Management, or related field.

Proven work experience in administrative management or a similar role.

Strong leadership and interpersonal skills.

Excellent organizational and time management abilities.

Proficiency in MS Office and other relevant software.

Attention to detail and accuracy.

Ability to multitask and prioritize tasks effectively.

Strong problem-solving skills.

Knowledge of administrative procedures and best practices.

Benefits:

Health insurance: We provide comprehensive health insurance coverage to ensure the well-being of our employees and their families.

Professional development opportunities: We support employee growth and development through training programs, workshops, and educational opportunities to enhance skills and advance careers.

Competitive salary: We offer a competitive salary package to attract top talent and reward employees for their contributions.

Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and promote work-life balance.

Employee discounts: We provide discounts on tuition fees for employees and their immediate family members enrolled in our tuition center programs.

Performance bonuses: We offer performance-based bonuses or incentives to recognize and reward employees for their hard work, dedication, and achievements.

Employee recognition programs: We have employee recognition programs in place to acknowledge and celebrate outstanding performance, contributions, and milestones.

Social events and team-building activities: We organize social events, team-building activities, and company outings to foster a positive work culture, strengthen team relationships, and boost morale.

Salary: $1200 - $3000

How to Apply:

If you are keen, please fill in this short form and shortlisted candidates will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Responsibilities & Duties:

• Assist in the processing of financial transactions, including accounts payable, account receivable.
• Support the preparation of monthly, quarterly, and annual financial statements and reports.
• Support the preparation of monthly work progress claims to clients.
• Support and prepare documents for audit and tax.
• Assist in ad-hoc finance matters when required.
• Assist in financial functions, including invoice creation, preparing and providing supporting documents for audits.
• Assist in preparation of monthly financial statements/reports for the company and its associated companies.
• Liaise with the company’s accounting firm and provide necessary information for year-end closing, preparation of statutory accounts.

Requirements:

• 1 year experience required.
• Training provided
• Diploma or Bachelor's degree in Accounting, Finance or related field.
• Proficient in MS Office, Excel Office & Power Point.
• Proficient in Finance/Accountancy/Banking or equivalent of any accounting system.
• Strong understanding in Navision (Accounting system) would be advantage.
• Pro-active and takes initiative with strong sense of responsibilities
• A team player with good communication skills.
• Undertake any other finance-related matters or ad-hoc jobs.

1. JOB DESCRIPTION

Job Description & Requirements

Accounting (QuickBook)

• Input all Sales Invoices and Purchases Invoices
• Match PO to Supplier Invoices and filing
• Make payment to Suppliers (Local and Overseas ) & monthly Staff Payrolls with bank transfer
• Submit Monthly CPF (thru e-submit)
• Maintain AR (to chase overdue payments)
• Reconcil monthly Bank Statement (For SGD, USD, EURO)
• Reconcil GST & submit filing every quarterly (e-submit IRAS)
• Monthly financial report to be ready by 15th of following month
• Submit end year financial reports and files to auditors
• Provide requested documents and enquiries from auditors
• Input all audit adjustements from auditor for final closing

Admin/Purchasing/Shipment

• Process PO to Suppliers (Overseas & Local)
• Reply daily emails to customers and suppliers on orders status / delivery
• Arrange shipments overseas orders
• Update sales statistics
• Other admin duties when required

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

YOUR ROLE:

As a Revenue Manager/ Analyst, you'll play a pivotal role in steering our revenue ship to success. Working closely with our Director of Revenue, you'll lead the charge in analyzing our performance across various revenue streams and crafting strategies to maximize our earnings.

WHAT YOU WILL DO:

Navigate the Numbers: Your day kicks off with diving deep into daily reports on revenue pace, pick-up, and forecasts. Armed with this data, you'll uncover insights that will guide our revenue strategy decisions.

Craft Revenue Strategies: Using historical reservation data and market intel, you'll be the architect behind our revenue strategies. Whether it's adjusting rates or managing inventory, your expertise will be instrumental in keeping us ahead of the competition.

Keep Us on Course: You'll be the guardian of our revenue management operations, ensuring everything runs like a well-oiled machine. From daily checklists to monthly audits, you'll keep us sailing smoothly.

Stay Ahead of the Curve: You won't just be crunching numbers—you'll also be keeping a keen eye on the competition. By staying abreast of market trends and best practices, you'll help us maintain our competitive edge.

Skills and Experience:

• Opera, TARS and IDeaS G3, and Excel is your playground.
• Previous experience in Revenue Management (Rooms or Food & Beverage) is a plus, but if you're a fresh graduate with a passion for numbers and hospitality, we want to hear from you too!
• Digital tools and analytics? You're all over it.

Who You Are:

• You're a communicator extraordinaire, with a knack for keeping everyone on the same page.
• Diversity and analytical thinking is your bread and butter—you thrive in multicultural environments and you can spot trends and insights like nobody's business.
• Self-motivated? Check. Energetic? Double-check.
• Got an idea? Bring it on! You're all about taking initiative and thinking outside the box.

Kindly note that only shortlisted candidates will be contacted.

• Responsible for the smooth running of banquet operations.
• Ensure set-up is in accordance to the guests' requirements.
• Provide excellent customer service to guests.
• Check and ensure that all operating supplies are well-stocked and sufficient to run operations.
• Attend pre-function meetigns with the event organisers, disseminate information and changes to colleagues and relevant departments.
• Provide training to team members and casual labour on banquet operations.
• Enforce and uphold high standards of hygiene.
• Reporting to Banquet Operations Manager

Only shortlisted candidates will be contacted.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

Job Description:

· Client & partner management

· Office administrative work

· Answering phone calls and emails

· HR work and worker management

· Invoicing and purchasing

· All other related or ad-hoc duties assigned

Job Requirement:

· Proficient in MS Office skills

· Proficiency in Xero is a plus

· English speaking, English and Chinese speaking is a plus

· Strong in verbal communication, interpersonal and organisational skills

· Willingness to work in stressful environments

· Ability to multi-task, work under pressure and meet tight deadlines

Benefits:

· Flexibility of WFH if proven to perform well remotely

· Prospect in promotion to a higher managerial position

· Team-working environment with ‘Family’ cultures

· Medication allowance and welfare

· Remuneration shall be based on years of experience and qualification.

We apologise that only shortlisted would be notified.

Primary Responsibilities

Banquet Operation

· Take charge of banquet event operation

· Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

- Attend pre-function meeting with Event Organisers, disseminate information and changes to colleagues and relevant departments.

- Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log

- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received

- Ensure that team members with direct guest contact possess good product knowledge

- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations

- Check and ensure that all operating supplies are well stocked and sufficient to run operation

- Plan the manning allocation/work assignment per Banquet event

- Implement appropriate and effective measures to keep costs and expenses within budget

- Supervise the maintenance of service standards during banquet service operations

- Engage and obtain guests’ feedback during operations to ensure satisfaction

- Handle guests’ complaints and comments tactfully and efficiently

Team Management

· Interview, select and recruit F&B and banquet employees

· Ensure that new hire induction and required trainings are completed within three months of employment

· Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards

· Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required

· Maintain department communication logbook and update notice board.

Other Responsibilities

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

· Be well versed in hotel fire & life safety/emergency procedures

· Attend all briefings, meetings and trainings as assigned by management

· Report for duty on time wearing clean and complete uniform at all times

· Maintain a high standard of personal appearance and hygiene at all times

· Perform other reasonable duties assigned by the Management of the Hotel

Only shortlisted candidates will be contacted.