Total 23 module manager job vacancies in Administrative / Clerical category in d23 hillview dairy farm bukit panjang choa chu kang

We are representing a Family Office in Search for a Personal Assistant

Responsibilities:

• Assist in managing communication between the family and international schools for children, ensuring accurate and timely information flow.
• Coordinate and organize the children’s extracurricular activities and tutoring sessions, ensuring all academic and activity schedules are well-arranged.
• Oversee and coordinate the household staff, including tutors, drivers, and other domestic workers, to ensure smooth daily operations within the household.
• Handle the daily personal matters for the employer and family, including travel arrangements, flight and hotel bookings, and meal reservations.
• Ensure all details for travel and daily arrangements are organized, with relevant documentation and information prepared in advance.

Requirements:

• Strong organizational and communication skills, detail-oriented, and able to manage multiple tasks flexibly.
• High sense of responsibility and efficiency, capable of handling a fast-paced environment.
• Proficiency in coordinating with international schools and liaising with staff.

Regret to inform that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R1878287

Business Registration Number: 201735941W.

Licence Number: 18S9037

About Us:

Founded in 2017, Achievers Dream Learning Centre is a renowned Science and Chemistry Specialist Tuition Centre dedicated to helping students excel academically. Our NEA-approved Chemistry Laboratory, coupled with innovative teaching methods, has revolutionized the educational experience, fostering academic success for many students.

Job Opportunity:

We are excited to invite applications for the role of Admin Manager. This leadership position is essential for managing administrative operations, leading staff, and implementing strategic initiatives to enhance enrolment processes and overall Centre performance.

Key Responsibilities:

• Front Desk Operations: Lead the front desk team to ensure a professional and welcoming environment for all visitors. Oversee tasks including student registration, managing walk-ins, and addressing parent inquiries.
• Sales and Enrolment Management: Develop and execute strategies to attract and enrol new students. Engage with prospective families through various channels (phone, email, events) and provide detailed information on our programs. Manage the enrolment process, from registration to payment and scheduling.
• Centre Management: Oversee the Centre's daily operations, including staff scheduling, cleanliness, orderliness, and supply management. Implement and monitor operational policies and procedures.
• Team Leadership and Development: Manage and support administrative and front desk staff. Conduct probationary and performance reviews, provide feedback, and offer opportunities for professional growth. Train new staff on Centre procedures, systems, and best practices. Foster a positive work environment by encouraging and motivating staff.
• Customer Relationship Management: Build and maintain strong relationships with parents and guardians. Address their inquiries and concerns promptly and professionally, serving as the primary contact throughout their child's enrolment.
• Administrative Support: Oversee class scheduling, student record management, and report preparation. Coordinate with teaching staff to ensure smooth class operations and effective parent communication regarding student progress.
• Financial Oversight: Manage financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and overseeing budgetary considerations.
• Reporting and Analysis: Provide regular updates to the Centre Manager on operational issues, performance metrics, and staff performance. Analyze data to identify trends and opportunities for improvement.
• Collaboration: Work closely with the Teaching & Curriculum Team to ensure high-quality education and support. Promote teamwork and effective communication within the Centre.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey. We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team.

One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in administrative and managerial roles, preferably in the education sector.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Excellent leadership, communication, and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Locations and Timings:

• Travel between our locations (Bukit Timah, Lorong Chuan, Kembangan) as per the roster schedule.
• Commitment to a work schedule of 3 weekdays and 2 weekends.

Why Join Us?

Be part of a dedicated team that values both professional excellence and personal well-being. If you are enthusiastic about making a meaningful impact and align with our team culture, we invite you to apply for the Admin Manager position today!

To Apply:

Please submit your updated resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Job Description

Seeking an organized, proactive, and efficient Assistant Admin Manager to join their team. The Assistant Admin Manager will support the Manager in daily office tasks, help streamline office operations, and ensure the staff and expatriates has adequate support to work efficiently. This role requires superior management skills, and excellent communication skills.

• Responsible for corporate secretarial work.
• Assist in supervising daily operations of the organization.
• Ensure office tasks including scheduling, correspondence, and reporting are handled efficiently.
• Provide support to expatriates, including but not limited to, coordinating relocation, assisting with local registration procedures, and helping to familiarize them with local customs and practices.
• Manage office and showroom facilities to ensure a safe and comfortable work environment.
• Oversee vendor contracts and conduct negotiations to ensure cost-effective solutions.
• Assist in organising company events or conferences.
• Consider and promote activities to improve business operations.

Job Requirement

• Bachelor’s degree in business administration or relevant field.
• Knowledge in business law would be an added advantage.
• 5 years experience in an administrative role, preferably min. 1year in a managerial position.
• Experience in managing and supporting expatriates.
• Excellent organizational and multitasking abilities.
• Strong knowledge of office procedures and basic accounting principles.
• Proficient in MS Office for creating documents, spreadsheets, and presentations.
• Strong interpersonal and communication skills.
• Ability to handle confidential information.
• Team player with leadership skills.

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19322 Assistant Admin Manager (Expatriates Management, Office Operations) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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Job Description

Ensure the smooth and adequate flow of information within the company to facilitate other business operations Manage schedules and deadlines

Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints Manage organization's certifications (Apply/Renew)

In-charge of basic IT support to the staff

Prepare and manage staff and project petty cash claim

HR-related matters like hiring, onboarding, payroll, tax clearance for resigned staff, etc

Assisting with billing processes and ensuring timely invoicing

Job Requirements

Proven experience as administration manager

In-depth understanding of office management procedures and departmental and legal policies

Familiarity with financial and facilities management principles

Proficient in MS Office

About Us:

Founded in 2017, Achievers Dream Learning Centre is a renowned Science and Chemistry Specialist Tuition Centre dedicated to helping students excel academically. Our NEA-approved Chemistry Laboratory, coupled with innovative teaching methods, has revolutionized the educational experience, fostering academic success for many students.

Job Opportunity:

We are excited to invite applications for the role of Admin Manager. This leadership position is essential for managing administrative operations, leading staff, and implementing strategic initiatives to enhance enrolment processes and overall Centre performance.

Key Responsibilities:

• Front Desk Operations: Lead the front desk team to ensure a professional and welcoming environment for all visitors. Oversee tasks including student registration, managing walk-ins, and addressing parent inquiries.
• Sales and Enrolment Management: Develop and execute strategies to attract and enrol new students. Engage with prospective families through various channels (phone, email, events) and provide detailed information on our programs. Manage the enrolment process, from registration to payment and scheduling.
• Centre Management: Oversee the Centre's daily operations, including staff scheduling, cleanliness, orderliness, and supply management. Implement and monitor operational policies and procedures.
• Team Leadership and Development: Manage and support administrative and front desk staff. Conduct probationary and performance reviews, provide feedback, and offer opportunities for professional growth. Train new staff on Centre procedures, systems, and best practices. Foster a positive work environment by encouraging and motivating staff.
• Customer Relationship Management: Build and maintain strong relationships with parents and guardians. Address their inquiries and concerns promptly and professionally, serving as the primary contact throughout their child's enrolment.
• Administrative Support: Oversee class scheduling, student record management, and report preparation. Coordinate with teaching staff to ensure smooth class operations and effective parent communication regarding student progress.
• Financial Oversight: Manage financial aspects related to enrolment and operations, including monitoring and reconciling payments, processing refunds, and overseeing budgetary considerations.
• Reporting and Analysis: Provide regular updates to the Centre Manager on operational issues, performance metrics, and staff performance. Analyze data to identify trends and opportunities for improvement.
• Collaboration: Work closely with the Teaching & Curriculum Team to ensure high-quality education and support. Promote teamwork and effective communication within the Centre.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey. We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team.

One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor’s degree in Business Administration, Education, or a related field.
• Proven experience in administrative and managerial roles, preferably in the education sector.
• Strong organizational skills with attention to detail and the ability to manage multiple tasks effectively.
• Excellent leadership, communication, and interpersonal skills with a customer-focused approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work Locations and Timings:

• Travel between our locations (Bukit Timah, Lorong Chuan, Kembangan) as per the roster schedule.
• Commitment to a work schedule of 3 weekdays and 2 weekends.

Why Join Us?

Be part of a dedicated team that values both professional excellence and personal well-being. If you are enthusiastic about making a meaningful impact and align with our team culture, we invite you to apply for the Admin Manager position today!

To Apply:

Please submit your updated resume and a cover letter detailing your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

Job Summary

The Administrative Manager will oversee the daily administrative operations of the pet salon, ensuring smooth coordination between clients, staff, and management. This role involves managing scheduling, client communication, inventory control, financial records, and general office tasks, focusing on maintaining an organized, efficient, and welcoming environment for employees and customers. The Administrative Manager is also responsible for driving customer satisfaction and supporting the growth of the business through administrative excellence.

Key Responsibilities:

1. Office Administration:

- Manage day-to-day administrative operations, including answering phone calls and emails and scheduling appointments for grooming and other salon services.

- Maintain and organize client records, service histories, and staff schedules.

- Ensure the salon’s cleanliness and presentation, adhering to health and safety standards.

2. Client Relations:

- Act as the first point of contact for clients, providing excellent customer service and resolving any issues or complaints.

- Communicate service offerings, prices, and policies to clients clearly and effectively.

- Process payments, manage bookings, and handle cancellations or rescheduling.

3. Staff Coordination:

- Assist in the scheduling and coordination of appointments with available staff to ensure efficient time management.

- Support HR tasks such as onboarding, training, and maintaining staff performance records.

4. Inventory Management:

- Monitor and manage salon inventory, including pet care products, grooming tools, and office supplies.

- Place orders for restocking when necessary and ensure all tools and products meet the required standards.

5. Financial Management:

- Assist with bookkeeping tasks, including invoicing, tracking sales, and managing petty cash.

- Work closely with management on budget tracking and expense management.

6. Marketing & Promotion Support:

- Assist with managing the salon’s social media presence and customer communications.

- Support promotional campaigns and client loyalty programs to attract new customers and retain existing ones.

Job Title:

Administrative cim Sales Manager

Job Summary:

We are seeking a highly skilled and experienced Administrative Manager to join our esteemed Maid Agency. As an Administrative Manager, you will be responsible for overseeing the day-to-day administrative operations of our agency, ensuring smooth workflow, and providing exceptional customer service to both our clients and our domestic helpers. You will also act as our official translator for Indonesian maids. This is an exciting opportunity to contribute to the growth and success of our agency while making a positive impact on the lives of families and domestic helpers.

Responsibilities:

1. Manage and supervise a team of administrative and sales staff, providing guidance, support, and training as needed.
2. Oversee the agency's administrative and sales operations, including processing employment contracts, work permit applications, insurance claims, biodatas creation and other related paperwork.
3. Maintain accurate and up-to-date records of client and domestic helper information using our agency's database system.
4. Coordinate and schedule interviews, medical check-ups, and SIP sessions for domestic helpers.
5. Liaise with clients, domestic helpers, and relevant government agencies to ensure compliance with regulations and smooth communication.
6. Resolve customer complaints or concerns promptly and professionally, maintaining high levels of customer satisfaction.
7. Develop and implement efficient administrative procedures to streamline workflow and improve overall agency efficiency.
8. Stay updated on the latest industry regulations and policies to ensure compliance and provide accurate information to clients and domestic helpers.
9. Counselling of Indonesian maids if they face difficulties adapting to Singapore households.
10. Act as translator for Indonesian maids if they have difficulties in communication with their Employers

Qualifications:

1. Minimum Diploma or Bachelor's degree in Business Administration or a related field.
2. Proven experience in administrative management, preferably in the maid agency industry or a related field.
3. Familiarity with Singapore's regulations and processes related to domestic helpers' employment and work permits.
4. Strong leadership skills with the ability to motivate and guide a team effectively.
5. Excellent organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
6. Exceptional interpersonal and communication skills to interact with clients, domestic helpers, and government agencies.
7. Proficient in using office software, including Microsoft Office Suite and database systems.
8. Detail-oriented with a high level of accuracy in record-keeping and data management.
9. Ability to handle confidential information with discretion and maintain strict confidentiality.
10. Conversant with Indonesian language is a requirement

If you are passionate about the maid agency industry and possess the required qualifications and skills, we would love to hear from you.

Pls send your resume with attached photo to [email protected]

We appreciate all applications, but only shortlisted candidates will be contacted for an interview

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

Role and Responsibilities

• Source and manage outsourced vendors/service providers to ensure preventive maintenance are carried out as planned
• Manage all facilities related activities (aircon, electrical, cleanliness, fire safety, stationery, pantry, security, office space, etc)
• Review and recommend replacement/improvement plans.
• Conduct regular checks on grounds to ensure office space are well maintained.
• Have managerial responsibilities for handling a few direct reports within the Corporate Admin team.
• Handling leasing matters
• Running RFPs/RFQs for office renovation projects and service contract
• Overseeing operational matters to ensure that the office facilities are well maintained
• Ensure compliance to the safe management measures.

Requirements

• Degree in Building, Property Management, Facilities Management, or equivalent
• 8 to 10 years of relevant work experience
• Knowledge of mechanical & electrical maintenance
• Multi-tasking, resourceful and good sense of work priority & urgency
• Ability to work independently and in a team
• Strong written and verbal communications skills.
• Project fit-out experience will be an added advantage.
• Experience in managing service provider contracts will be advantageous
• Familiarity with public sector procurement governance and processes will be advantageous

Job Title: Admin Manager

Location: TutorJohn Learning Centre, 143 Teck Whye Lane #01-231

TutorJohn ll, 144 Teck Whye Lane #01-217

Company: TutorJohn

About Us:

We are a leading tuition center dedicated to providing high-quality educational services to our students. Our team is passionate about creating a supportive learning environment where students can thrive academically and reach their full potential.

Position Overview:

We are seeking a detail-oriented and organized Administrative Manager to join our team. The Administrative Manager will be responsible for overseeing the day-to-day administrative operations of the tuition center, including managing office procedures, coordinating administrative staff, and ensuring efficient workflow.

Responsibilities:

Develop and implement administrative policies and procedures to ensure smooth operations.

Supervise administrative staff and provide guidance and support as needed.

Coordinate administrative functions, such as scheduling, record-keeping, and inventory management.

Oversee facility management, including maintenance, cleanliness, and safety.

Manage office supplies and equipment, and liaise with vendors as necessary.

Handle administrative tasks, such as answering phones, responding to emails, and processing paperwork.

Assist with financial management, including budgeting and expense tracking.

Coordinate with other departments to ensure seamless communication and collaboration.

Address any administrative issues or concerns in a timely and effective manner.

Maintain confidentiality and discretion with sensitive information.

Requirements:

Bachelor's degree in Business Administration, Management, or related field.

Proven work experience in administrative management or a similar role.

Strong leadership and interpersonal skills.

Excellent organizational and time management abilities.

Proficiency in MS Office and other relevant software.

Attention to detail and accuracy.

Ability to multitask and prioritize tasks effectively.

Strong problem-solving skills.

Knowledge of administrative procedures and best practices.

Benefits:

Health insurance: We provide comprehensive health insurance coverage to ensure the well-being of our employees and their families.

Professional development opportunities: We support employee growth and development through training programs, workshops, and educational opportunities to enhance skills and advance careers.

Competitive salary: We offer a competitive salary package to attract top talent and reward employees for their contributions.

Flexible work arrangements: We offer flexible work arrangements, including remote work options and flexible hours, to accommodate individual needs and promote work-life balance.

Employee discounts: We provide discounts on tuition fees for employees and their immediate family members enrolled in our tuition center programs.

Performance bonuses: We offer performance-based bonuses or incentives to recognize and reward employees for their hard work, dedication, and achievements.

Employee recognition programs: We have employee recognition programs in place to acknowledge and celebrate outstanding performance, contributions, and milestones.

Social events and team-building activities: We organize social events, team-building activities, and company outings to foster a positive work culture, strengthen team relationships, and boost morale.

Salary: $1200 - $3000

How to Apply:

If you are keen, please fill in this short form and shortlisted candidates will be asked for a Zoom interview.

https://tinyurl.com/TuitionCentreJobRegistration

We thank all applicants for their interest in joining our team. Only those selected for an interview will be contacted.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

What you will be doing

Full Set of Bookkeeping

• Manage and oversee all aspects of financial accounting, including accounts payable, receivable, payroll, and bank reconciliations.
• Prepare accurate monthly, quarterly, and annual financial reports.
• Ensure compliance with accounting principles and local financial regulations.
• Coordinate with external auditors for annual audits.

Administration and Secretarial Duties:

• Provide comprehensive administrative support to the investment team. • Organize and maintain files and records, ensuring confidentiality and integrity.
• Schedule and coordinate meetings, appointments, and travel arrangements.
• Prepare and edit correspondence, reports, and presentations.
• Manage communication and correspondence with stakeholders, including emails and phone calls

Your Capabilities and Credentials

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• Proven experience in bookkeeping and administrative roles, preferably in a family office or investment firm.
• Strong understanding of financial and accounting principles.
• Proficiency in accounting software and MS Office Suite.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Responsibilities:

• Manage, supervise and coordinate the daily operations of the Hotel
• Ensure that all procedures are performed in accordance with established standards and procedures at all times to reach optimal guest satisfaction.
• Assist the Assistant Front Office Manager in establishing a front desk standard and procedures manual as a guideline for the front desk operations.
• Assist the Assistant Front Office Manager to select, hire, and train employees to the hotel’s standard and procedures.
• Possess Degree/Diploma in Hospitality or relevant qualification;
• Minimum 3- 5 years of related experience preferably in the Hotel industry;
• Mature, energetic, assertive, independent and a team player;
• Strong leadership skills with excellent interpersonal and communications skills.

Only shortlisted candidates will be contacted. Thank you.

YOUR ROLE:

As a Revenue Manager/ Analyst, you'll play a pivotal role in steering our revenue ship to success. Working closely with our Director of Revenue, you'll lead the charge in analyzing our performance across various revenue streams and crafting strategies to maximize our earnings.

WHAT YOU WILL DO:

Navigate the Numbers: Your day kicks off with diving deep into daily reports on revenue pace, pick-up, and forecasts. Armed with this data, you'll uncover insights that will guide our revenue strategy decisions.

Craft Revenue Strategies: Using historical reservation data and market intel, you'll be the architect behind our revenue strategies. Whether it's adjusting rates or managing inventory, your expertise will be instrumental in keeping us ahead of the competition.

Keep Us on Course: You'll be the guardian of our revenue management operations, ensuring everything runs like a well-oiled machine. From daily checklists to monthly audits, you'll keep us sailing smoothly.

Stay Ahead of the Curve: You won't just be crunching numbers—you'll also be keeping a keen eye on the competition. By staying abreast of market trends and best practices, you'll help us maintain our competitive edge.

Skills and Experience:

• Opera, TARS and IDeaS G3, and Excel is your playground.
• Previous experience in Revenue Management (Rooms or Food & Beverage) is a plus, but if you're a fresh graduate with a passion for numbers and hospitality, we want to hear from you too!
• Digital tools and analytics? You're all over it.

Who You Are:

• You're a communicator extraordinaire, with a knack for keeping everyone on the same page.
• Diversity and analytical thinking is your bread and butter—you thrive in multicultural environments and you can spot trends and insights like nobody's business.
• Self-motivated? Check. Energetic? Double-check.
• Got an idea? Bring it on! You're all about taking initiative and thinking outside the box.

Kindly note that only shortlisted candidates will be contacted.

We can’t promise to fix all your problems at work but we can promise you won’t have to face them alone!

Here at Twist, you are never alone!

They are right when they say events people are fun and happening. Yes, we are but as we play hard, we work hard too! We believe the only way to do great work is to love what we do. If you have not found it yet, you either keep looking or come say hello to us!

At Twist, we create leaders and not followers. Everyone is unique in their own ways and the time will come for them to shine. Our experienced managers have the skills and knowledge, waiting to impart to you. It may be a tough to journey to embark on but we promise it is worth it. We are ready to offer whenever you are ready too!

YOLO! Choose a job you love and you will never work a day in your life!

About TWIST

Nothing "0" is infinity "∞" with a twist.

That's what we do. From ground zero, we create events with infinite possibilities. We build innovative solutions that make a positive impact on your bottom line. We deliver what we promise, plus that little twist that makes a significant difference.

Alongside our drive and commitment is a blazing passion to ensure the success of any events we plan and organise. And hence our mission:

Make Things Matter. Make Things Happen.

Over the years, we have planned and implemented world-class exhibitions, conferences, seminars, award ceremonies, gala dinners, road-shows and other events, but we are inspired to do more. Embedded in our team is a spirit of resilience, spunk and determination, with a dash of positive energy. Coupled with our creativity and innovative use of technology to create new and engaging experiences for participants, we have designed some of the most prestigious, forefront and award-winning events in the game.

Check out our facebook https://www.facebook.com/twistmedia.sg/ and website www.twistmedia.sg to learn more about our events and our twisters’ culture!

Responsibilities

- Responsible for housekeeping and maintaining office supplies.

- Manage administrative documents.

- Handle inventory control.

- Handle job ads, employment processes, and orientation.

- Process supplier invoices, payments, staff claims, etc

- Handle billing tasks

- Update track record

- Monitor sales opportunities across multiple platforms

- Prepare documents for pitches and submit tenders

- Monitor attendance and manage leaves.

- Manage employee welfare and benefits.

- Perform ad-hoc duties as assigned.

Requirements

- Minimum Diploma holder

- Minimum 1 year experience in administrative

- Good spoken and written English

- Able to multi-task and meet deadlines

- Proficient in Microsoft Office Word, Excel and Powerpoint

- Exceptional eye for detail and accuracy in tasks.

- Maintains confidentiality and demonstrates professionalism.

Benefits & Others

Miscellaneous allowance, Medical, Regular hours, Mondays - Fridays, Performance Bonus and Company Trip, Casual Smart

Qualification

Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree

If you are ready, we are ready for you too! Say hello to us and send us your CV.

“The only way to do great work is to LOVE what you do”.

Join TWIST and do great work!

• Responsible for the smooth running of banquet operations.
• Ensure set-up is in accordance to the guests' requirements.
• Provide excellent customer service to guests.
• Check and ensure that all operating supplies are well-stocked and sufficient to run operations.
• Attend pre-function meetigns with the event organisers, disseminate information and changes to colleagues and relevant departments.
• Provide training to team members and casual labour on banquet operations.
• Enforce and uphold high standards of hygiene.
• Reporting to Banquet Operations Manager

Only shortlisted candidates will be contacted.

• Consistently offer professional, friendly and engaging service
• Is present in the lobby and at the reception in order to meet guests on a daily basis, enhance guest satisfaction
• Handles guest feedback, ensures follow up
• Develop close relationships with guests to encourage loyalty
• Ensure guests receive a warm and friendly welcome
• Develop close relationships with guests throughout their stay with the aim of gaining their loyalty
• Ensures that guests receive a warm and personal welcome from the team
• Identify and develop existing policies and procedures to improve the guest experience
• Review all arrival and VIP reports to ensure all special requirements are met or exceeded
• Liaise with Front Office and Housekeeping team to ensure smooth arrival/departure of VIPs
• Establishing a strong working relationship with the Executive Chef and kitchen team
• Generating monthly reports, ordering beverages and completing stocktake
• Minimum 3- 5 years of related experience preferably in the Hotel industry
• Mature, energetic, assertive, independent and a team player
• Strong leadership skills with excellent interpersonal and communications skills
• Perform other reasonable duties assigned by the Management.

Only shortlisted candidates will be contacted.

What you will be doing

Vendor and Supply Chain Management:

• Manage contract with vendors and service providers.
• Ensure invoices are paid on time.
• Raise Purchase Orders

Inventory and Delivery Management:

• Keep track of sales contracts and ensure that product deliveries are on track.
• Assist in cataloging and tracking physical and digital products and components.
• Invoicing customers and following up with them for timely payments.

Office Management:

• Organize and standardize internal filing of invoices, bills and contracts.
• Liaise with corporate secretary and accounting firms on digitizing invoices, contracts, etc. on a regular basis in order to keep reporting and accounting up-to-date.
• Schedule meetings and appointments for the Directors and the CEO.
• Serve as the point person for office management duties including: Maintenance, Mailing, Supplies, Equipment, Bills, Errands, shopping and general housekeeping.

Your Capabilities and Credentials

• Experience as an office administrator, office assistant or relevant role
• Proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Excellent organisational skills, attentive to details and able to multitask.
• Team player and keen learner who is able to problem solve independently in a fast-paced environment.

Sales Management

• Achieve daily targeted number of sales calls with effectiveness
• Develop business leads for the Hotel on a weekly basis (targetting leisure market)
• Prepare a monthly list of accounts to penetrate for the following month
• Plan a minimum of 5 site inspections/entertainment meetings per week to qualified potential accounts or new accounts
• Prepare a monthly action plan for the main market segment
• Perform monthly review account profile on room nights production and average rate
• Account penetration and marketing activities to maintain a competitive edge
• Fully responsible for accounts under his/her management, including contracting, updating profile and renewing contracts
• Update management on VIP arrivals, meet and greet accordingly
• Up-sell, cross-sell and promote Hotel facilities & services at every available opportunity in order to maximize sales revenue
• Conduct negotiations to achieve the best profit and rates for the Hotel
• Attend hotel clients and local community business events to network and maintain high visibility

Other Responsibilities

• Attend all briefings, meetings and training as assigned by management
• Maintain a high standard of personal appearance and hygiene at all times
• Defines precise guest requirements and ensures that the guest services offered correspond effectively to their requests
• Provides after-sales service and in particular, ensures all guests' complaints are efficiently addressed
• Perform other reasonable duties assigned by the Management

Requirements

• Degree/Diploma in Hospitality / Sales and Marketing
• 4 years in relevant sales experience
• Strong communication skills
• Confident, enthusiastic, team player, positive attitude
• Well versed in the use of computer software (Microsoft office)
• Effective time management skills
• Understanding of sales strategies & account profitability

Only shortlisted candidates will be contacted

Job Responsibility:

• Assist in day-to-day operation for HR and admin matters.
• Assist the Director in the development and implementation of HR strategies, policies, and programs to support the organization's goals and objectives.
• Assist the Director in corporate governance and compliance matters.
• Administer HR-related paperwork to ensure compliance with all labour laws and regulations
• Assist with office administrative and procurement matters.
• Assist with preparation for the Board meeting.
• Assist in the management of HR related projects.
• Undertake any ad-hoc duties as assigned by the supervisor.

Job Requirement:

• Min. degree level in Human Resources, business administration or other relevant majors.
• Minimum 5 years of experience as an HR Generalist or similar HR role, preferrable with corporate governance or compliance experiences.
• Strong knowledge of HR practices, labor laws, and regulations.
• Excellent communication and interpersonal skills.
• Strong organizational and time management skills.

Primary Responsibilities

Banquet Operation

· Take charge of banquet event operation

· Conduct departmental daily briefings to ensure that all pertinent information is well received by team members.

- Attend pre-function meeting with Event Organisers, disseminate information and changes to colleagues and relevant departments.

- Ensure setup is in accordance to guests’ requirement based on Banquet Event Order or Change Log

- Communicate regularly to all team members regarding guest feedbacks, satisfaction and dissatisfaction received

- Ensure that team members with direct guest contact possess good product knowledge

- Enforce and uphold high standards in hygiene and keep track of banquet service equipment to ensure par level for smooth operations

- Check and ensure that all operating supplies are well stocked and sufficient to run operation

- Plan the manning allocation/work assignment per Banquet event

- Implement appropriate and effective measures to keep costs and expenses within budget

- Supervise the maintenance of service standards during banquet service operations

- Engage and obtain guests’ feedback during operations to ensure satisfaction

- Handle guests’ complaints and comments tactfully and efficiently

Team Management

· Interview, select and recruit F&B and banquet employees

· Ensure that new hire induction and required trainings are completed within three months of employment

· Provide training to team members and casual labour on all aspects of banquet operations according to the requirements in the department’s Standards

· Observe, coach, motivate and counsel team, performs staff appraisals/disciplinary actions if required

· Maintain department communication logbook and update notice board.

Other Responsibilities

· Maintain complete knowledge of all food & beverage services, contents & preparation methods, outlets and hotel services/features

· Be well versed in hotel fire & life safety/emergency procedures

· Attend all briefings, meetings and trainings as assigned by management

· Report for duty on time wearing clean and complete uniform at all times

· Maintain a high standard of personal appearance and hygiene at all times

· Perform other reasonable duties assigned by the Management of the Hotel

Only shortlisted candidates will be contacted.