Position Description:

The Client Services Manager acts as a primary business contact between the client and the company. The CSM builds and maintains business relationship to encourage new and repeated business opportunities. The CSM is expected to meet the client’s need and communicate it and ensure the completion of it.

Responsibilities:

• Establish professional relationships with the assigned customer accounts.
• Understanding of company’s product service, and effectively communicate the available offerings to the client.
• To assess, clarify, and validate customer needs on an ongoing basis.
• Contract renewals for an existing client.
• Responsible for all client communications.
• Ensure quality standards and client expectations are met.
• Ensure that client issues are dealt with in an efficient manner, informing the team.
• Prepare proposal, handle invoices and responsible for payment collections.
• Work closely with the project team in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within the project.
• Communicates the client's interests to the team.
• Provide regular two-way communication between the client and the company
• Prepare weekly reports on calls and other activities to the immediate manager.

Requirements:

• Minimum diploma holders
• Proficient in Microsoft Office application and network
• Motivated, goal oriented and a skilled negotiator
• Excellent in Account Management skills to maintain and enhance customer relationships
• Minimum 1 year of Account management experience
• Ability to manage time and prioritize in effective manner
• Pro-active and self-driven
• Excellent oral communication skills
• Plans and carries out responsibilities with minimal direction.

Reporting to the Director Air Traffic Controller (ATC) & Digital, the LORADS-III Program Manager is responsible for the performance of the LORADS-III Program within the ATC & Digital Segment including program delivery, business growth, budgeting, financial reporting, people management and development.

As a Program Manager, you are accountable for:

Leading, developing and managing the LORADS-III Integrated Program Team (IPT) to achieve agreed growth, sales, profitability and customer satisfaction. This includes:

• Safe delivery of projects and services with a focus on the development of a strong safety culture;
• Delivery of contractual commitments with a focus on ‘on-time’ delivery and the achievement of baseline project margins;
• Reporting of progress to senior management and senior customer stakeholders;
• Develop & maintain customer intimacy and customer satisfaction;
• Work collaboratively with the Head of ATC Services Delivery and the Services team in the global Segment to deliver best practice capability and globally alignes solutions with the objective of optimising cost, On Time Delivery (OTD) and quality with the best possible commercial outcomes;
• Support the development and implementation of best practice approach to Bid and Project activities;
• Ensure that the relevant Thales policies, procedures and governance are adhered to with the sector, with a particular focus on PP&E and HSE compliance;
• Demonstrate leadership that inspires and promotes Thales’ leadership model in a manner that represents a stewardship role for company culture;
• Provide effective leadership, communicating strategy and objectives and providing a working environment that encourages staff development and active participation within the sector;
• Mentoring and coaching of junior staff;
• Program workforce planning with a focus on the management of an Integrated Program Team;
• Ensure direct reports deliver results by providing feedback, advice and direction through the Check-In process; and
• Act as single point of escalation for all personnel delivering to the LORADS-III Program.

To be successful in your role, you will have demonstrated and/or acquired the following knowledge and experience:

• Degree qualified in business, engineering, project management or other suitable discipline.
• IPMA-B Certification or ability to secure certification.
• Proven and effective leadership skills with a high level of interpersonal and verbal communication skills as well as the ability to manage multi-disciplinary teams.
• Demonstrated Project Management experience delivering in a multi-disciplined, multi-cultural and multi-entity operating environment.
• The confidence and maturity of judgement to represent the company at senior levels with customer organisations both nationally and internationally.
• Exceptional written communication skills including authoring content and editing.
• Strong internal stakeholder management in a matrix organisation.
• Strong customer focus and external relationship management.

DESIRED EXPERIENCE

• IPMA-B Certification or ability to secure certification.
• ITIL framework or other services framework experience.
• Experience in Project Managing ATM products, systems and/or services delivery in an international environment.

Job Description

Your duties as Customer Experience Officer include but are not limited to:

1. Customer Relationship Management

• Manage customers’ enquiries from all channels (Call Centre Hotline, E-mails, WhatsApp, Online Messages) in accordance with company’s communication policy.
• Engage customers actively by identifying their needs and making relevant recommendations.
• Convert enquiries into appointment bookings, followed by system entry.
• Manage customers feedback/complaints in a timely manner, including investigations, service recovery, and related data entry for reporting purposes.
• Tabulation and analysis of data to determine the performance of the call centre.
• Any other duties as assigned.

2. Receptionist Duties

• Attend to all patients’ enquiries (telephone and walk in) promptly and courteously.
• Register patients for appointments and/ or walk in treatment.
• Discharge patients (medicine dispensation, payment collection, scheduling of next appointment etc).
• Call patients for follow-up whenever required.
• Submit insurance dental claims whenever required.
• Record and file documents in accordance with SOP.
• Collect payment.
• Send, receive and track lab cases.
• Ensure accurate translation of doctors’ schedule into appointment booking system.
• Maintain the cleanliness and neatness of the clinic.
• Any other duties as assigned by Management.

Qualifications

Job Requirements:

• Candidate must possess at least a Primary/Secondary School/"O" Level, any field.
• Good communication and interpersonal skills.
• 5 days work week (4 weekdays + 1 weekend).
• Must be able to commit night sessions (3 of the weekdays are till 9PM).
• IT literate (to use clinic software and email).

Other Information:

• Individual Performance Bonus of up to 3 months is payable
• Candidates who are able to start immediately will be prioritised.
• Medical and dental benefits

Refer to www.advanceddental.co for information on our clinic branches.

PLEASE APPLY THROUGH THIS LINK (Do not use the "Apply" button)

https://airtable.com/applh4M9Ze6n9abId/shrCWohRTSBzQLvo2

We regret that only shortlisted candidates would be notified.

Responsibilities:

• Provide personalized service through emails, telephone calls, text message, resolve customer’s enquiry, feedback in related to customer registration, purchase and products.

• Understand customer’s need so as to provide information and solutions to customers in an effective and efficient manner and consistently deliver excellent quality service to our customers.

• Entering and processing of sales orders.

• Prepare delivery packing list and airway bills for storeman.

• Any other general administrative duties/ad-hoc task as assigned by immediate supervisor

Job Requirements:

• Professional Certificate/NITEC, Diploma, GCE ‘N’ or ‘O’ Level

• No experience needed (With customer service experience preferred).

• Proficient in basic computer programs.

• Customer service oriented.

• A team player with pleasant personality, good telephone etiquette and communication skill in both verbal and written.

• Proficient in basic Microsoft office skills.

• Candidates are required to be able to communicate in Mandarin verbally and in written as majority are chinese-speaking customers.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Job Descriptions:

1. As part of our expansion plan, we are looking for a new member to the business operation team:

1. To conduct market assessment;
2. To build potential business leads;
3. To establish new business partnerships both locally and overseas;
4. These come with the accountability of executing the partnership into operable functions;
5. This position will require overseas travelling when necessary and to work closely with overseas partners in the execution of the new business avenue.
6. Back home, the incumbent is required to help build and expand on the current ecosystem as well as to tap on governmental market assessment scheme to explore abroad.

Job Requirements:

1. Diploma / Bachelor Degree in International Business Management and Marketing;

2. At least 5 years' work experience in business development function with track records of sales;

3. Prior experience in healthcare and / or pharmaceutical set up is preferred;

4. Resourceful and able to work independently;

5. Clear analytical mind with good project management skills and good reporting skills;

6. Strong in communication skills, social media and negotiation skills;

7. Strong financial background in investment planning and projection.

Highlights:

1. 5.5-day work week with alternate Saturday off;

2. Lunch provided on weekdays;

3. 21 days Annual Leave and Medical Benefits.

4. AWS and performance bonuses.

How to apply?

Please apply online; alternatively, you may submit your application to [email protected]. We regret that only applicants shortlisted for interviews will be notified.

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are seeking a dynamic and organised individual to join our team and oversee the planning and execution of our F&B events. The ideal candidate will have a strong background in hospitality, event management, and knowledge in food and beverages. The Events Operations Manager will be responsible for coordinating all aspects of F&B events, ensuring seamless execution and exceptional guest experiences.

Event Planning and Coordination:

Ø Assist in day-to-day client communications and quotation generation by liaising with the client and the team.

Ø End-to end event management from overseeing the setup to ensuring the smooth execution of the operations and overall guest’s experience

Ø Lead and manage the service staff and bartenders to ensure high levels of service and guest satisfaction.

Ø Maintain a strong presence during events to ensure the guest experience comply with the company standards.

Ø Develop and manage budgets for each event including negotiating with vendors to secure cost-effective and high-quality supplies and services,

Ø Assist to arrange for quotation and placing order for various items required for events / projects (e.g. packaging, props, tableware, glassware, linen, furniture, drinks, printings, etc.)

Ø Coordinate to manage inventory (drinks, napkins, tableware, glassware, linen, tools & serving trays, etc.)

Ø Handle administrative matters related to event organisation

Ø Assist on any ad-hoc tasts/projects

Requirements:

Proven experience as a F&B Events Management or in a similar role within the hospitality industry.

Strong organizational, time management and multitasking abilities.

Excellent communication and interpersonal skills.

Ability to work under pressure and meet tight deadlines.

A self-starter who can work independently and collaboratively with a positive mindset

In-depth knowledge of food and beverage trends and industry best practices.

If you are a passionate and detail-oriented professional with a flair for creating memorable F&B experiences, we invite you to apply for the position of Events Operations Manager with ATIPICO. Join our team and contribute to the success of our exciting and diverse events program.

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

The appointee will plan, implement and oversee Addition & Alteration (A&A) works in SP Campus.

Responsibilities

You will be responsible for the following:

• Manage the full spectrum of project cycle which covers planning, consultation with users and authorities, preparation of tenders and management of external contractors and consultants
• Oversee and manage contract administration matters such as processing payment claims, assessing the need for variation works, extension of time, loss and expense, final accounts and handling of contractual disputes.
• Lead and manage site staff, consultants and contractors including conducting of design reviews and value management sessions to ensure optimisation of engineering designs that promotes sustainability, construction productivity and safety.
• Coordinate matters related to statutory requirement of buildings on campus
• Manage changes to project scope and project schedule.
• Plan and facilitate project meetings and ensure all follow-up action is taken in a timely manner

Requirements

• Relevant qualifications in Building Science, Engineering (Civil, Mechanical or Electrical) or related discipline.
• Preferably 5 years of relevant project management experience in Civil & Structural works or Mechanical & Electrical works.
• Experience in Public Sector procurement procedures and regulatory requirements will be an advantage.
• Experience in leading project development teams, contract administration, resolving design & site issues.
• Self-motivated, resourceful, a good team player and able to multi-task.
• Certification as Licensed Electrical Worker, Fire Safety Manager and/or GMA/ GMAP/ GMAAP will be an advantage.

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Roles & Responsibilities

• Provide timely and accurate Financial and Management Reporting support to line managers

• Provide accurate cash flow and coordinate the intercompanies payments and receipts within the same business

• Support Head of Finance in the implementation of internal controls.

• Manage yearly audit, tax and budget exercise

• Oversee the Reporting Team and supervise GL/FA team daily

• Align work processes for entities within the team to achieve consistency and efficiency.

Requirements

• Candidate must possess at least Bachelor’s Degree in Accounting, ACCA level 3 or equivalent with CPA certification

• At least 5 years’ of working experience in handling full set accounts and management reporting, preferably a minimum of 2 years in managerial position

• Familiar with Financial reporting standards (FRS), accounting principles, Singapore tax knowledge, BPC

• Strong in SAP Financials modules & excel preferred

• Possesses strong leadership and people management skills, commercial acumen and resilience, analytical mind and communication skills

• Able to work alone and in teams under stress and meet challenging deadlines

Mission:

To help its customers become data driven by breaking down information silos, enabling them to optimize fleet performance and decision making through a single, collaborative user-interface.

Job Overview:

We are seeking a Customer Success Manager with a strong background in the maritime tech space to join our dynamic team. This role will have a dual reporting structure to the BV local Commercial Manager and OrbitMI VP of Customer Success. BV is a strategic partner and investor in OrbitMI, with OrbitMI Inc. being a NYC software-as-a-service company with offices and partners across the world. Our customers use our solutions to operate their fleets more profitably, efficiently, safely, and sustainably by connecting multiple systems into intelligent connected workflows directly via desktop and mobile app. The ideal candidate will play a critical role in supporting our commercial team, ensuring client satisfaction, and driving the successful adoption of our SaaS solutions in the maritime industry.

Key Responsibilities:

• Provide ongoing support to the commercial team by identifying customer needs and ensuring our SaaS solutions meet these requirements.
• Own the customer lifecycle from free pilot/trial through renewals ensuring that clients have a dedicated contact.
• Support new clients with training and set-up to drive adoption across the client organization.
• Build and maintain strong relationships with key maritime industry clients, ensuring a high level of customer satisfaction.
• Act as the liaison between customers and our technical team, translating technical details into business value.
• Conduct regular check-ins with clients to gather feedback, address concerns, and identify opportunities for service improvement.
• Develop and deliver training materials and presentations to enhance customer understanding and use of our products.
• Collaborate with the product development team to inform new features and solutions based on customer feedback and industry trends.
• Build strong relationships and collaboration with the local BV commercial teams to develop new opportunities and support existing customers.

Qualifications:

• Proven experience (minimum 3 years) in customer success or account management in the maritime tech space.
• Strong understanding of SaaS products and their application in the maritime industry.
• Excellent communication and presentation skills, with proficiency in both English and Chinese languages.
• Ability to analyze and interpret technical data and translate it into commercial insights.
• Bachelor’s degree in a related field (e.g., Maritime Studies, Business, Technology) or equivalent qualification/experience i.e. Class One Master Mariner.
• Strong problem-solving skills and a customer-oriented attitude.
• Ability to work collaboratively in a fast-paced, dynamic environment.

Diploma

Specialist Diploma in M&E Co-ordination is preferred

Experience in Revit, AutoCAD, MS-Office,etc.,

Experience in M&E field will be advantage

Coordinate amongst various stakeholders at worksite to ensure work alignment.

Ensure the progress of works is on schedule.

Enforce all safety regulations on site to ensure works are performed safely.

Enforce and manage the permit to work system at site(s).

Inspect construction works to ensure compliance with requirements and regulations.

Inspect materials that are delivered on site to ensure adherence to specifications.

Procure construction materials at the right time to ensure work is not hampered by materials shortage.

Supervise workmen to ensure that work is performed safely and on time.

Comply to all QA/QC procedures and implement CONQUAS standard for site works on site(s).

Any related ad-hoc duties as assigned.

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore's Best Employers 2023

This position has a strong focus on Campus Planning and Redevelopment, for which planning has already started. It will be designed to be a great place for the student and staff, well-integrated and seamlessly connected, and be built for sustainability to benefit future generations. The new Campus will be a transformational sustainability environment, where design is not just for a beautiful space, but also for an engaging culture for generations to come.

Responsibilities:-

You will be responsible for the following:

Planning and Development

• Be involved in Singapore Polytechnic, SP infrastructure and facilities planning, development and management.
• Provide technical support and assistance to SP Master Plan Project team to access and acquire information on SP’s infrastructure and installed systems.
• Attend and participate in relevant meetings (design planning, interface, technical clarification, etc) as per planned schedule to provide technical inputs as needed.
• Support and input to the consultants’ technical and design proposal to meet SP’s operation needs and minimising Electrical services disruption.
• Coordinate internally for design and interface coordination through the various transition phases of the SP Master Plan.
• Review and input to proposed work plans and schedules to achieve control, compatibility and coordinated objective to avoid and minimise operation disruptions.
• Assist in the management of the appointed maintenance agent and specialist system vendors in their maintenance scope and planned program including breakdown investigations, inspections and audit.
• Be the bridge between FM and consultants, so that detailed information, including operations workflows, interdependencies, additional requests and ideas, are documented, transferred and communicated between and with all parties in a timely manner, and captured for holistic design, development and subsequent procurement planning.
• Follow through on the project, including obtaining the sign offs and approvals where necessary before the space is built, all the time ensuring that the space is built according to approved plans.
• Keep abreast of latest Singapore Standards and authority requirement, so as to lead Singapore Polytechnic in the desired direction.
• Interface with the consultants and build stakeholder relationships, both internal and external, including government agencies and community partners.
• Responsible for budgetary planning and control, ensuring that the development keeps within budget.
• Write papers for approval on relevant subjects when required.
• Support the rest of the campus planning team where required.

Other Project and Programme Management and Implementation of Strategy and Initiatives

• Manage and coordinate several on-going projects and events at a time, keeping an eye on each timeline and achieving milestone goals to meet specific deadlines.
• Assist in identifying strategy goals, initiatives and programmes, and developing action plans for and coordinating implementation.
• Review the initiative and programme execution at regular intervals and report the progress at management meetings.
• Other duties as assigned.

Requirements

• Minimum Degree in Engineering (Electrical/ Power/ Technology or related discipline).
• Minimum 5 years of relevant working experiences.
• Previous experience in Electrical installation work is advantageous.
• Good interpersonal skills and customer service oriented.
• Positive work attitude, ability to work with all levels of staffs and strong team player.
• Possess confidence to resonate with senior management leadership – internal and external stakeholders.
• Ability to multi-task and work under tight timelines.
• Good analytical and organization skills including computer literacy.
• Excellent communication, problem solving, presentation, negotiation and interpersonal skill.
• Demonstrated strategic planning capabilities.
• Strong team-player, with natural ability to interact with all levels of staff.
• Good listening ability, and a positive attitude.
• Certification as Licensed Electrical Worker, Fire Safety Manager and/or Green Mark Facilities Manager will be an advantage.

Kenvue is currently recruiting for:

Senior Marketing Manager- Smoking Cessation, Self Care
This position reports into the Director of Marketing, Self Care Asia Pacific and is based in Singapore.

Who we are
At Kenvue, we believe there is extraordinary power in everyday care. Built on over a century of heritage and propelled forward by science, our iconic brands—including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® —are category leaders trusted by millions of consumers who use our products to improve their daily lives. Our employees share a digital-first mindset, an approach to innovation grounded in deep human insights, and a commitment to continually earning a place for our products in consumers’ hearts and homes.

What You Will Do
The Senior Marketing Manager plays a key strategic leadership role within the Asia Pacific Self Care franchise, a stronghold business and high-performing business unit. This is a pivotal role at the intersection of the global strategy and local brand relevance and implementation. This position reports into the Marketing Director, Self Care and will be based in Singapore. The Senior Marketing Manager will be responsible for building the category and driving sustainable growth for Smoking Cessation, with key focus on high potential markets across Asia Pacific. They will be leading Brand building, Business delivery and Commercial and New Product Innovation launches, consistently seeking to improve health outcomes for consumers.

Main responsibilities
The Senior Marketing Manager will be responsible for Smoking Cessation strategies, in partnership with lead markets and Global teams. This individual will serve on the Smoking Cessation Franchise Leadership Team (FLT). Specifically, the Senior Marketing Manager will be responsible for the following:

• Develop and enhance the Strategic Plan and growth model including 3-year operating priorities spanning market entry, innovation pipeline, commercial innovation, learning plan, and brand communications
• Lead the Asia-Pacific Smoking Cessation Franchise Leadership Team (FLT), ensuring all members have a deep understanding & alignment to key operating priorities & deliverables, external landscape, and market needs.
• Build out the innovation pipeline, outlining clear priorities and enhancing pipeline value. Identify pipeline pacing principles, and build out NPD and commercial innovation workstreams to fill gaps. Partner with markets and cross-functional team to identify and validate consumer and healthcare professional opportunities, build & reinforce the business case, and support execution through governance and launch planning.
• Represent & reinforce Global equity foundation & strategy within the Region. Build out & enhance brand foundation, including insights generation, relevant brand positioning, and recommended local adaption of global brand architecture.
• Support the global development of advertising and innovation, crystallizing and sharing AP insight and feeding into creative process, toolkits, and innovation pipelines in lead markets.
• Partner across markets and Global teams to identify and transfer success models, learnings and best practices
• Partner with Business Insights, Finance and Local markets to understand business drivers, and recommend adaptions to the business plan and/or strategic plan where relevant, ultimately enabling achievement of growth targets
• Create a high-performance environment, building capability in market and a culture of collaboration, innovation and trust.

What We Are Looking For

• A University degree is required. Masters degree in business or marketing specialization preferred.
• Min 10 years of experience in setting a vision and executing in a similar integrated brand leadership role within a consumer organization, preferably with healthcare industry experience.
• Experience in successful partnership with R&D & Medical Affairs organizations to develop innovative products and claims
• Experience in providing marketing thought leadership—taking consumer & healthcare professional insights and using them to drive recommendations and good decisions
• Experience with analytics and digital marketing
• Ability to shape concepts & ideas, with senior stakeholders, through clear thinking and effective communications
• Experience leading in a matrixed, global organization, collaborating with diverse groups and leading cross functional teams
• Demonstrated financial acumen in making effective business decisions
• Proven record in project management
• Experience working in Consumer healthcare is preferred
• Ability to speak Mandarin is not essential but would be an advantage
• Travel may be required, up to 20% international travel

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identify, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability

Our team at ATIPICO thrives on passion and love for excellence. We are a team of curious, detail oriented individuals, all coming from various backgrounds, sharing a common belief in the value of true hospitality. We approach all our customers with attention and a sensitive, personal touch.

We are looking for an organised individual to support the team in coordinating, and managing all aspects of operations and logistics arrangement for the company’s the day-to-day activities at the Atelier.

Oversee daily shop operations, including opening and closing procedures.

Support the FOH with customer relationships and order management.

Maintain a pristine and aesthetically pleasing storefront.

In charge of the general maintenance of the shop including kitchen and storage.

Handle customer inquiries, feedback, and concerns with tact and efficiency.

Assist in preparation and schedule for deliveries, ensure timely and accurate delivery.

Organise and manage inventory levels to ensure adequate stock and prevent shortages.

Liaise with suppliers to purchase/rent/replenish necessary items required.

Prepare and maintain accurate records and documentation for all logistics activities.

Assist on any ad-hoc tasks/projects.

Requirements:

Passionate about delivering exceptional customer service with a positive, customer-focused attitude.

Excellent communication and interpersonal skills.

Excellent team-player with the ability to work independently.

Strong analytical, problem-solving, and decision-making skills.

Flexibility to work weekends, evenings, and holidays as needed.

Organised and pays attention to details.

Your Perks:

5-day work week with a team of diverse and energetic colleagues

Annual Leave
Annual performance bonus

Employee discount

On behalf of the hiring company which is a Social Service organisation, we are looking for a suitable candidate to join them as Programme Manager.

Responsibilities

• To manage a team of staff to ensure the smooth running of the programme’s daily operations and maintenance of the Community Service Centre.
• Provide guidance and motivation to staff to achieve the programme objectives, and develop work plans for the team in alignment with agency goals.
• Conduct internal and external environmental assessments to identify areas for development and improvement to better meet the needs of the clients.
• Oversee the curation and development of programmes based on the needs of clients.
• Provide coaching and guidance for casework management, needs assessment and intervention plans
• Perform casework management for complex issues and conduct home visits with the team, as needed.
• Ensure service standards are maintained through programme supervision, strong operational framework and monitoring of programme outcomes.
• Spearhead and sustain the centre's community outreach efforts through regular engagement and collaboration with external stakeholders (including volunteers, corporate partners, donors, and the grassroots community).
• Oversee budgeting, and financial planning of the programme including but not limited to funding applications and co-supporting fund-raising events.
• Work closely with all the corporate function teams to ensure smooth organisational processes.
• Any other duties as assigned by Superiors to support the cultivation of the agency’s values, vision and mission within the team.

Qualifications/requirements

• Bachelor’s degree in social work, with a minimum of 7 years of experience in social work.
• Social work accreditation with SASW. Candidates with counselling experience and professional accreditation in this field may also apply.
• Passion for working with children and families from vulnerable backgrounds.
• Strong leadership skills possess at least 3 years of people management experience, with strong stakeholder management and people skills.
• Excellent interpersonal, communication and presentation skills.
• A good team player, and also able to work independently with good problem-solving skills, and an ability to multi-task across a variety of tasks, projects and responsibilities.
• Knowledge of relevant laws, regulations, and ethical standards governing social work practice.
• Good command of English, both spoken and written.
• Good working knowledge of Microsoft Office and online engagement platforms.
• Must have the flexibility to be able to work on some evenings and Saturdays.

Working hours: 9am to 6pm, Mondays to Fridays

9am to 1pm, Saturdays

Location: City fringe, Central area

EA License : 22C0971 | EA Registration : R21101298

Responsibilities:

-Perform daily Customer Service support via email, ticketing, phone calls.

-Work with CCN’s partners e.g. OCR, to improve accuracy and efficiency in the process.

-Manage existing, new and potential customers on any demo, trial and implementation of TradeNet services, including any enhancements needed to the TradeNet application.

-Supervise, guide and train on CCNhub, Cube, and other services, to both internal team and external customers.

-Assist in helpdesk support for CCN suite of products and services, may require some Onsite support.

-May require working after office hours and on weekends for urgent issues(additional allowance will apply)

Requirements :

• Possess a diploma or equivalent
• About 1-2 years working experience in a customer support environment
• Have good verbal and written communication skills
• Be PC literate
• Knowledge of or experience in the Logistics or Air Cargo industry will be an added advantage.

The Company

We are a leading purveyor of fine teas and herbs headquartered in Singapore, catering to the hospitality and food services, currently looking for suitable candidates for the position of Relationship Manager (Corporate)

Job Description

· Lead business development in hospitality and corporate channel.

· Foster relationship on C-suite level executives for global and regional accounts

· Prepare business proposals and C-suite presentation.

· Prepare annual business review with customers.

· Support training needs in product knowledge and service delivery.

· Manage accounts receivable.

· Lead in sales campaign planning and execution.

The Successful Applicant would have the Following Qualities:

· Degree in Sales, Marketing or Hospitality from accredited university

· Minimum 5 years of experience in hospitality or corporate sales

· Strong strategic planning and business development skills

· Excellent interpersonal and communication skills coupled with adaptability and willingness to learn.

· Highly motivated, energetic, and driven to success

· Possess Class 3 license; own car preferred.

Only short-listed candidates will be notified.

What's on Offer?

Attractive salary package and excellent career prospects await the successful candidates.

NOTE: Interested applicants can email their full resume in pdf format.
Include expected salary, last drawn salary, reason for leaving and availability date.

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Job Description:

• Plan and create content for online channels do not limit to social media, microsite, etc
• Develop pages, posts, and applications to appeal to the target audience
• Conduct in-depth social media research to develop various social media content like graphics, videos, and other forms of content to understand the Management needs
• Obtain input from Management Team to ensure that designs meet organizational standards and brand expectations, express ideas accurately, and represent the company or client appropriately
• Work independently as well as cooperatively with creative team to meet deadlines, stay within budget, and schedule project implementation based on workload, which may include five or more simultaneous projects
• Create a wide range of graphics and layouts for product illustrations, company logos, and websites with software such as photoshop
• Develop concepts by hand or with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout
• Examine existing processes, identify flaws, and create solutions that improve design capabilities
• Review final layouts and suggesting improvements when necessary
• Stay up-to-date with new design techniques and software
• Any ad-hoc duties as directed

Job Requirements:

• Candidate must possess at least Diploma in Art / Design / Creative Multimedia / Computer Graphics or equivalent
• Minimum 1 years of relevant working experience, preferably with social media design experience
• Solid knowledge of image editing and digital sketching software, ike Photoshop, Indesign and Adobe Illustrator
• Meticulous, ability to multi-task and work within tight timeline
• Possess positive disposition, independent, resourceful and a team player

• Oversee daily salon operations
• Hire and train beauticians, as needed
• Organize employees’ shifts, considering peak times and seasonality
• Order beauty products, like creams and essential oils and replenish stock
• Arrange for regular maintenance services for all equipment
• Apply hygiene practices across all beauty stations
• Ensure all beauty treatments meet high quality standards
• Maintain staff records, including salaries and working schedules
• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Lead the team and ensure the service standards are upheld

· Ensure smooth day-to-day operation of the restaurant

· Obtain sales target and KPIs given by the management

· Promote positive work environment

· Ensuring compliance with licensing, hygiene and health and safety legislation/guideline

· Assist in sending daily sales report

· Find ways to improve operations

· Enhance the customer experience and ensure customer satisfaction

· Work with kitchen team on purchasing of supplies

Job Requirement

· Strong communication, interpersonal and management skills

· Team Player

· Initiative

· At least 5 years and above of experience in a F&B outlet

· Ability to professionally address customer complaints

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Our goal is to hire a manager with extensive experience within the café industry who will be responsible for daily operations of our dessert cafe. The café manager's principal responsibilities are to supervise staff, perform maintenance and repairs on equipment, process payments and maintain a clean and presentable environment within the café.

An ideal candidate will have acquired both management and leadership skills and will be able to ensure that all duties within the café are executed with customer service in mind.

Café Manager Responsibilities Include:

• Manage day-to-day operations of the cafe
• Recruit, hire, train, and supervise café staff
• Train employees on dessert preparation and proper use of kitchen equipment
• Monitor budgets to ensure that the café remains profitable.
• Actively find ways to lower operational costs while expanding the cafés customer base
• Monitor and maintain inventory
• Work closely with customers to answer questions and listen to complaints regarding food quality and customer service before working to resolve those complaints promptly
• Listen to customer preferences and make suggestions for menu items

Café Manager Job Requirements:

• Minimium high school diploma
• Experience working in the food or hospitality industry. Managerial experience preferred
• Must have a food handler’s license and be aware of regulations concerning food health and safety
• Proven management skills with exemplary organizational, time management, communication, and customer service skills
• Good math skills
• Availability to work within opening hours (including weekends and holidays)

Job Description

• Implementation of store strategy of Yamaha Asia Pacific Division for group companies (Required communication languages: Japanese and English)
• Implementation of branding measures throughout ASEAN.
• Implementation of Digital marketing strategy and support for group companies in ASEAN.
• Promotion of music school business across ASEAN (instructor training, operational framework design support, student recruitment advertisement).
• Design, implement, user training and utilization of an effective CRM system for each region.

Job Requirements:

• Minimum bachelor degree.
• Possess JLPT N2 & above to communicate with native Japanese colleagues in Head Office and other group companies.
• Possess at least 3 years of working experience in music industry.
• Possess the knowledge of digital marketing and working experience
• Possess at least 3 years of utilizing CRM systems.
• Ability to analyse digital marketing advertisement.
• Good communication and interpersonal skills.