Total 1,310 hr manager job vacancies in SINGAPORE

Job Description

The Specialized Sales Manager and Account Executive will play an essential role in managing, developing and growing Visa’s business with our emerging clients in targeted regions. In this role, you will be the primary contact for small institutions, addressing inquiries, solving problems and freeing up resources from country-specific sales and functional areas to nurture and expand business with key clients and stakeholders. You will also be responsible for generating leads, executing sales initiatives and implementing business development and portfolio management strategies in continuous collaboration with Sales and Functional Areas. This alignment ensures our activities are in line with country, regional and global strategies.

Why this is important to Visa

Through enabling digital payments, Visa supports the communities and economies that we are part of.  Visa works with its clients, governments and other partners to make this happen.

The Sales Engine is the next step in the evolution of our sales and service approach within Southeast Asia. In this role, you have an opportunity to reshape and renew how we take care of our clients who we manage on a portfolio basis. You will also have a critical part in supporting the initiatives across geographies and functions to optimize our sales approach.

The Specialized Sales position will be responsible for a portfolio of clients (issuers and acquirers), which will include driving sales initiatives on our key products and solutions, understanding the evolving needs of our clients and ensuring Visa contributes to driving a successful partnership and business growth.

Key Responsibilities:

• Contribute to achieving Visa Business Goals in alignment with corresponding countries’ strategies and priorities.
• Lead the business and relationship development with assigned clients, aligning objectives, priorities and resources.
• Serve as the primary business contact "Account Owner" for Emerging-Mass and High Potential clients, providing day-to-day support and executing sales initiatives.
• Collaborate with country teams to secure key deals and generate leads for emerging clients, according to market coverage.
• Understand the Financial Institution's business and payment strategy across all product platforms. Segment clients as Gold, Silver, Bronze in the Sales Engine to determine prioritization of engagements and delivery.
• Develop and execute business plans to increase sales volume and market share. Identify and pursue new business opportunities for emerging Clients.
• Foster productive relationships within the client organization and Visa, understanding their decision-making process.
• Expand existing relationships and partnerships through the selling of Visa products and services, utilizing a consultative sales approach.
• Proactively provide feedback and drive improvement of existing processes and activities.
• Ensure business continuity by responding to client's requests in a timely manner when a team member is out of office.
• Document opportunities and initiatives in Microsoft Dynamics in an appropriate, consistent and timely manner.
• Comply with internal controls, developing an understanding of Visa rules, policies, processes, and procedures.
• Continually review the payment landscape and recommend, develop, and implement new approaches to growing Visa's business.

A Store Manager is to put the customer at the center of everything you do. You need to ensure the highest possible level of customer service and make sure that the visual merchandising is executed according to our guidelines. You maximize the sales opportunities and the profitability of your store, as well as follow up on the results. You will also manage the recruitment, training, and development of the Sales Advisors and the Store Management team. Our business is your business, so when you grow, we grow.​
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Key Responsibilities:​

• Analyze and follow up store’s KPIs​
• Deliver great customer experience​
• Maximize conversion & customer service​
• Ensure store meets H&M standards​
• The ability to delegate, follow up and provide straightforward feedback with the goal to coach and develop your team 

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Media Manager (Singapore)

Fixed term contract

As a Media Manager for our technology client, you will be responsible for collaborating with APAC-based and regional media agencies and internal stakeholders to manage ongoing media projects and campaigns across key performance and direct response programmes. 

The person will be the day-to-day consultant on media strategy for the programs mentioned above, including but not limited to channel, audience and ad format strategy, best practices and optimisation to attain program efficiency goals.

Role: 

• Drive media strategy for marketing initiatives across multiple markets APAC, with a focus on SEM, display & potentially app advertising within the gaming industry.
• Be the primary POC on media for these programs & work closely with cross-functional
• stakeholders (marketing team and media partners) to ideate, design, and launch media tests and optimisation strategies
• Manage our past campaign data sets and test learnings around channels, targeting/audience, and creative performance to gather insights to optimise the program
• Identify new growth opportunities in performance media via new channels or beta-testing new targeting capabilities or ad formats.
• Manage agency workflow as it pertains to media, such as reporting, benchmarks and media forecasting.
• Own stakeholder narratives for internal regional, and global leadership on media plan strategy, reporting, roadmaps and learnings.

You:

• BA/BS degree or equivalent experience
• Min 5 years of experience in digital media marketing 
• Good working knowledge of key performance media channels/formats across Google, Microsoft, key social platforms etc
• Experience with media planning and identifying testing and optimisations opportunities
• Strong communication skills to manage communication cross-functionally with marketing teams and media agencies.
• Data-driven. Reads and understands the data to make metrics-driven decisions.
• Stays current on evolving media trends, technology, and competitive landscape to bring opportunities to life.
• Experience managing media in other markets like Japan and Korea is advantageous. 
• Exceptional verbal and written English communications and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Assurity Trusted Solutions (ATS) is a wholly owned subsidiary of the Government Technology Agency (GovTech). As a Trusted Partner over the last decade, ATS offers a comprehensive suite of products and services ranging from infrastructure and operational services, authentication services, governance and assurance services as well as managed processes. In a dynamic digital and cyber landscape, where trust & collaboration are key, ATS continues to drive mutually beneficial business outcomes through collaboration with GovTech, government agencies and commercial partners to mitigate cyber risks and bolster security postures.

We are looking for experienced Senior Manager, IT Procurement to join us! This role will start off with a 3 year contract (subjected to renewal) and there is hybrid working arrangement. The benefits and entitlements are the same as our permanent employees.

A brief summary of your job responsibility:

• Elicit, scope and manage business requirements aligned with Government procurement strategies with application of ICT knowledge.
• Perform data analysis to enable data-driven decision on procurement strategies, supplier performance and approaches for the assigned bulk tenders. This includes research on demand and supply-related market factors to substantiate decision making.
• Manage operations of ICT bulk tender projects ensuring adherence to Government procurement processes.
• Participate in Government procurement tender and evaluation process in accordance to Government policies and procedures to meet procurement objectives with understanding of ICT industry and key players in key technical areas; provide guidance to business/technical users on specification requirements and queries.
• Draft, review and refine structure of tenders, contractual terms, and requirement specifications for ICT systems, products and services procurement.
• Advise project teams on government procurement policies and ensure compliance while meeting project needs
• Identify potential procurement risks and its implication to the project stakeholders, and propose mitigating measures to manage the risks.
• Address user clarifications to enable rapid adoption and smooth transition of participating agencies onto bulk tenders with good understanding of ICT industry key players for ICT products/services applicable to Government.
• Apply contract monitoring methods to assess suppliers’ performance, and execute contract management procedures and techniques.
• Manage suppliers (in accordance to contractual obligations) to meet stipulated service levels within scope and schedule, and perform variation and technology refresh (when necessary).
• Collaborate with project teams to ensure timely completion of procurement projects.
• Provide regular and timely project status reports to upper management and manage project timelines, stakeholders, and communications.
• Ensure compliance of ICT projects with Quality Management System (QMS) and contractual requirements.
• Conduct audit and follow-up on customers’ usage of projects.
• Perform any other duties as assigned.

To succeed in this role, you will ideally have:

• Be familiar with Government IM on Procurement
• Minimum 12 years of relevant work experience in the ICT Industry and/or Government procurement
• Experience in managing Cloud, Software as a Service (SaaS), and/or AGILE projects will be beneficial
• Participated in full software or product development cycles
• Proven experience in IT business analysis
• Experience in Project Management for Monitoring and Tracking;
• Good knowledge of ICT procurement and contract management practices;
• Ability to communicate effectively across all levels;
• Good analytical, organization and planning skills 
• Ability to work collaboratively as a team player and independently as a self-motivated individual
• Excellent oral and written communication skills, with the ability to pitch ideas and influence stakeholders
• Good command of the English language, both written and spoken
• Senior position is available, depending on years of experience.

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions!

The remuneration package will commensurate with your qualifications and experience. Interested applicants, please click "Apply Now".

We thank you for your interest and please note that only shortlisted candidates will be notified.

By submitting your application, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (ATS), GovTech and their service providers and agents in accordance with ATS’s privacy statement which can be found at: https://www.assurity.sg/privacy.html or such other successor site.

• A wholly-owned subsidiary of GovTech.
• We promote a learning culture and encourage you to grow and learn.
• We have flexible working hours with hybrid working arrangements.
• Contract Staff enjoys the same benefits as Permanent Employees.

Your Impact

You are involved in supporting the launch of our new HR system. You play a key role in the logistical and operational aspects of the implementation process.

Your Mission (Main Responsibilities)

Administrative Support

Assist with scheduling project meetings, taking minutes, and distributing agendas. Help maintain project documentation including plans, schedules, reports, and correspondence related to the system implementation.

Data Management

Support data entry efforts as part of migrating information from old systems to the new HR system.

Perform data checks or audits to ensure accuracy and completeness of information within the new system.

User Training Assistance

Coordinate training sessions by organizing venues, materials, and equipment.

Help with creating user manuals or guides for reference post-training.

Communication Coordination

Help in drafting communications regarding changes due to the new system launch.

Distribute relevant updates or instructional materials throughout different departments.

Technical Liaison

Provide initial troubleshooting support for basic issues encountered by users.

Escalate complex issues to the HR or IT department where necessary.

Reporting Assistance

Generate simple reports as needed post-implementation for various HR functions.

Assist with analyzing report data when requested by management.

Your mission is to help the millions of Wise customers in APAC throughout the entire customer lifecycle. The focus will be on Australia, Japan, Malaysia, New Zealand and Singapore. 

Working with software engineering teams in Singapore, you will look after: 

1. Increasing payment processing automation rates,
2. Maximising funnel conversion rates for APAC customers, and 
3. Ensuring the product is compliant with regulatory obligations

Projects the team will be focusing on include: 

1. Launching the ability for Australian customers to earn a return on the hundreds of millions of dollars they hold with Wise
2. Making it easier for business customers in Singapore to get verified while staying compliant
3. Building an API integration with a bank in Japan to make payments faster, cheaper and to build redundancy in our infrastructure

Apart from other APAC PMs and engineers, key stakeholders include:

1. Global product-engineering teams:
   1. Teams based in Europe build the core Wise experience that the APAC team builds on top of. If you need changes made in the core product, it will be your job to paint a clear picture of your vision and the associated impact, and to guide the global teams to realise that vision.
2. Commercial-focussed teams that:
   1. Own vendor (e.g. banking partner, verification provider) relationships
   2. Sell the Wise product to banks and other large businesses
3. Regulatory and financial crime compliance-focused colleagues
4. Operations colleagues in payments processing, verification, customer support and financial crime operations

This role will give you the opportunity to:

• Forge your own path to impact. You’ll work with your team to create a vision of your own and execute on that with vigour.

• Be on the forefront of technical and consumer change. Wise aims to make moving money as cheap as sending an email. By building a well-oiled money moving machine we are able to build a fast, cheap and convenient product for our customers and keep the finance industry on their toes.

ServiceNow is looking for a Senior Manager of Digital Sales team, responsible for managing a team of Digital Sales Representative who manage opportunity identification and creation for our field sales organization. The Sr. Manager enables team performance by supporting and managing the team to achieve monthly, quarterly and annual goals.

What you get to do in this role:

• Provide leadership to your team. Manage new hire onboarding and ongoing coaching on effectiveness, productivity, call quality, and systems use
• Manage quota achievement on a monthly, quarterly basis and annual basis.
• Align team activities with Marketing and Sales priorities. Participate in developing Marketing and Sales campaigns to achieve pipeline and goals
• Prepare reports for AVP, APAC Digital Sales
• Ensure that territories are assigned in CRM system Ensure accurate and  reporting of metric with territories assigned in the CRM system
• Perform a monthly performance appraisal for all personnel and administer performance improvement plans for any under performance
• Provide input to senior leadership in the development and administration of incentive compensation programs.
• Maintain current knowledge on ServiceNow's offerings
• Keep informed on competitive services, promotional matter, sales techniques, pricing and marketing policies. Use resources and perform research to determine sales patterns and strategies
• Travel for training or meetings may occasionally be required

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

Reporting to Senior Brand Manager / Business Manager, this role will be accountable to develop, plan and execute marketing, public relations, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the General Manager, this role will oversee, orchestrate and execute the brand’s CRM, digital marketing, PR, social media, and retail execution, creating a consistent and engaging brand experience that is consumer focused.

You must possess a unique blend of business and technical savvy; a big-picture vision, and the drive to make that vision a reality. You must enjoy spending time in the market to understand their problems and find innovative solutions for the broader market.

You will be fully responsible for driving all marketing planning and all communications, activations of the brand within Singapore. To succeed in this role, the candidate is a strong marketing professional with a clear understanding of consumer marketing in the channel, and the communications and media landscape across Singapore, with a high sensitivity to beauty. The ideal candidate also has retail/commercial experience, and has past experience managing a full brand P&L. A strong knowledge of CRM strategy and analytics will be an added advantage.

The ideal candidate is entrepreneurial & independent, possesses the ability to think strategically and analytically, and is personable.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation partnerships and consumer activations
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Key Role in new POS openings – including boutiques and SIS
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation
• Deepen channel customer development through CRM program activation

Product Management

• Consolidate and update marketing team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all program for management reporting and feedback.
• Responsible for all forecasting and sampling management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with marketing services, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (CRM, events and promotions)
• Budget Management: Responsible for full P&L

Customer Relationship Marketing (CRM)

• Defines the Brand’s local CRM campaign priorities
• Builds CRM campaign calendar
• Ensures that customer segmentation remain up to date and relevant for each campaign
• Develops relevant and engaging brand communications behind the right product mix
• Master, improve and maximize the usage of customers information (purchase history) in developing relevant marketing program. Defines & executes CRM analytics.
• Strategize, develop and execute CRM programs for the brand.
• Evaluates CRM campaigns against target KPIs and shares learnings

• More than 2 years of brand management and/or marketing experience in beauty and/or FMCG industry.
• Experience in luxury beauty or consumer brand will be advantageous.
• Good business insights to the industry and strong business acumen.

• Good analytical skills, problem solver, self-starter with an entrepreneurial spirit.
• Strong understanding of the P&L of the business.
• Excellent communication and presentation skills.
• Proven track sales record in a target driven environment.
• Strong people management experience with the ability to motivate, inspire, coach and develop people.
• Meticulous with a strong analytical mind.
• Creatively driven to think out of the box.
• Strong ability to multi-task; strong project management skills with good time management ability.
• Have a keen interest, a good eye and passion for beauty.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

As the Manager of Software Implementation & Vessel Performance, your pivotal role within the technical department revolves around ensuring the successful implementation of new Ship Management Software across all ships and shore offices. Your primary responsibility lies in providing comprehensive training to all company employees, including both shore and ship staff, enabling them to proficiently utilize the various modules and functions of the Ship Management Software.

Furthermore, you will actively work to decrease overall energy consumption on board vessels through a range of measures. These measures encompass monitoring the hull condition, conducting regular follow-ups with vessels to optimize fuel consumption of various machineries on board. Additionally, you will actively engage with various class and flags for the submission of crucial data, such as IMO DCS, EU MRV, etc., in compliance with relevant regulations. Monitoring EEXI and CII compliance will also fall under your purview to ensure adherence to the required standards.

There are two main areas you will be responsible for:

Training and Implementation of Ship Management software:

• Ensuring data (i.e.spares, jobs, class, inventory, location and machinery planned maintenance system (MPMS certification) are accurately built, mapped and maintained in the PMS module.
• Monitoring and review job frequencies, overdue jobs and defects jobs on a routine basis.
• Managing the entire lifecycle of software for various modules including initial setup, activities and forms creation and modification, workflow changes and resolve queries from the Marine & Technical Team.
• Providing regular training to ship staff on ERP at company office for new joining staff / remotely through online meetings / by going on company managed vessels.
• Supporting and monitor any issues arising from the vessels by taking remote of vessel computers.
• Making sure that the software is utilised to full extent by the vessels.
• Regular communication with external vendor to resolve the issues and successful implementation of various modules.
• Preparing monthly reports and analytics for internal stakeholders’ review.
• Be the key driver for auditing our vessels’ process and compliance.
• Carrying out various analysis from the data captured through the software to ensure and improve efficiency and increase productivity.

Support the Vessel Performance & Energy Management/ Optimization activities:

• Monitoring fleet for energy efficiency or optimization and comply with the Emission regulatory directives.
• Data collection, verification, submission of IMO DCS, EU MRV and other declarations to flag and port states.
• By doing data quality checks on daily noon reports.
• Analysing Power vs speed trends to identify Hull fouling. Advising technical/ operations department for Hull cleaning for the vessel if Hull is expected to be fouled.
• Keep abreast of any regulations, technology or other developments in relation to energy efficiency by interacting with shipping industry parties
• Must be abIe to implement company objectives of fuel efficiency, vessel performance monitoring, CO2 reduction, monetize.
• Monitoring and analyse performance data of the vessels.
• Do feasibility studies on improving the energy conservation on board vessels such as use of alternate fuels, using energy efficiency devices etc.
• Providing regular training to ship staff on best practices of energy conservation on board the vessels.
• Preparing & send out monthly / quarterly / half yearly & annual fleet performance reports & comparisons to management & commercial

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Affiliate Marketing Manager

Fixed Term Contract - 12 Months

Maker Lab supports clients in technology, entertainment, financial services, and the payments industry. We’re looking for dynamic individuals to join our team and support our clients in the FinTech industry.

We seek a highly motivated and results-oriented Affiliate Marketing Manager to manage and optimise the affiliate program. In this role, you will drive customer acquisition and revenue growth by building and nurturing relationships with affiliate partners. Your expertise in performance marketing and data analysis will be instrumental in maximising the effectiveness of affiliate channels.

Role:

• Oversee day-to-day operations of the affiliate program, including partner onboarding, contract negotiation, performance tracking, reporting, and timely payments.
• Proactively identify, recruit, and engage new affiliate partners across all markets, focusing on finding partners who align with our target audience and brand values.
• Collaborate with agency partners to analyse program data, identify optimisation opportunities, and implement strategies to improve conversion, click-through, and overall ROl.
• Partner with marketing and commercial teams to ensure affiliate offers and content are tailored to resonate with local markets, taking into account cultural nuances and language preferences.
• Cultivate solid and productive relationships with affiliate partners, providing them the support and resources needed to promote products and services effectively.
• Prepare regular performance reports that track key metrics such as partner performance, program ROl, and customer acquisition costs. Use data-driven insights to inform strategic decision-making.

You:

• BA/BS degree or equivalent experience
• Proven track record of 5+ years in performance marketing, with a strong preference for experience in affiliate marketing.
• Excellent analytical skills and familiarity with digital marketing tools like Google Analytics. Proficiency in using data to measure campaign effectiveness, identify trends, and make data-driven decisions.

• Prior experience in B2B or fintech marketing is a plus. A strong understanding of the financial services landscape and the specific challenges businesses face in managing cross-border payments is highly desirable.
• Outstanding verbal and written communication skills, with the ability to effectively articulate complex concepts and build rapport with diverse stakeholders.
• Must be comfortable working independently and collaborate with globally distributed teams.
• Ability to adapt to a fast-paced, dynamic work environment.
• Strong attention to detail and organisational skills.
• Exceptional verbal and written English communication and presentation skills and - ideally - fluent in another Asian language to cover projects across APAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.

Summary:

The ESC Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customer's needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:

• Build customer relationship and provide excellent customer service, understanding their needs and goals
• Identify and address issues that impact customer satisfaction and improve customer experience
• Serve as the main point of contact for customer queries/problems regarding ESC
• Build and present executive ready presentations and written reports to major stakeholders
• Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
• Communicate key operational milestones to all key stakeholders and drive alignment
• Review engineering design drawings and align within project scope
• Work with planners and PM’s and create plans to support preplanning and on time delivery
• Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
• Monitor operations and coordinate with forwarders and suppliers for on time delivery
• Proactively identify and developing mitigation strategies for risks and logistics impacts
• Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally
• Monitor and report on supplier and forwarder performance to agreed SLO’s,  risk and priorities
• Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
• Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
• Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
• Analyze late orders and or damages and provide root cause analysis
• Support RFI/RFQ processes and benchmarking
• Manage regional and  local transportation matters as they arise and as required by the customer
• Collaborate with ESC project team to build consistency in all processes and procedures
• Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and  apply new knowledge to improve processes

Your Role

We are looking for a highly experienced commercial sales head to join our JAPAC Go-To-Market Shared Services team. As a leader, you will play a key role in shaping up our new Commercial RTM/GTM initiative focused on partner engagement in the JAPAC region. Your work will help us identify trends and spearhead new initiatives to accelerate our commercial segment revenue booking growth across each sub-regions.

Your Impact

• Develop and implement commercial strategies to achieve revenue growth targets and enhance profitability.

• Lead the sales and marketing teams to develop and execute successful sales and marketing campaigns.

• Manage a team of Inside Sales Representatives with the prime responsibility to tap into whitespace through inbound and outbound call campaigns.

• Develop strong relationships with key partners to drive business growth and foster increased customer loyalty.

• Conduct market research and analysis to identify trends and opportunities, as well as track competitor activity to develop effective strategies to stay ahead of the competition.

• Ensure compliance with relevant laws and regulations pertaining to commercial activities, including customer data privacy regulations.

• Develop and manage budgets and financial performance metrics to ensure that commercial activities are aligned with the overall business strategy.

• Develop and manage commercial offerings and/or bundles tailored to markets, including pricing, terms, and conditions.

• Identify and assess new business opportunities to diversify the company's revenue streams and improve its market position

• Strategise branding positions with Marketing
• Planning product line-up & unique selling points (USP) of all car models
• Identify & evaluate areas of improvements for Sales Department
• Reviewing & improving showrooms to enhance retail experience
• Planning & recruiting manpower requirements
• Setting price, promotions and plans to increase both sales volumes & contributions
• Monitoring and coaching to ensure Financing and Insurance and Trade In penetration targets are met.
• Ascertain, review and implement Sales Incentives/commissions for Sales Consultants
• Strategise & monitor sales & contributions’ progress to meet Financial Year (FY) targets
• Manage stock inventory & improve stock turnover
• Monitor market conditions and competitor activities and products, analysis and recommend strategies to counteract to improve sales
• Handle customer enquiries, feedback, compliments and complaints to improve customer’s experience
• Provide coaching and feedback to help improve selling skills and customer service
• Build and maintain customer relationships to ensure repeat business

• 5 years of related working experience, preferably with strong automotive sales records and possesses strong sales flair
• Strong Leadership and Sales management skills
• Singaporean only

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

• Salary up to $8,000 with Bonuses
• Experience in manpower planning and budgeting
• Consultancy background is preferred

Responsibilities:

• Collaborate with Business Units during their reorganization, offering guidance on manpower requests.
• Investigate reorganization possibilities, emphasizing areas with potential synergies or a significant amount of administrative/transactional work that could be streamlined or automated.
• Supervise the precise upkeep of the organizational structure and positions in Success Factor.
• Act as the primary coordinator for the annual Manpower Budgeting Exercise for the Head Office, involving communication with divisions, reviewing their plans, and preparing presentations for Management clearance.
• Coordinate with Payrolls to execute budget cost planning for the upcoming Financial Year.
• Verify the accuracy of monthly workforce metrics for reporting purposes.

• Hold a Bachelor's degree from a university.
• Minimum of 5 years of experience in HR manpower planning and organizational development within a commercial setting, demonstrating proficiency in handling organizational dynamics issues and successfully executing enterprise-level change programs.
• Capable of working autonomously, effectively managing competing priorities, and performing well under pressure.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

The Sales Manager is responsible for revenue generation from new customers, existing customers and engaging external agents, who in turn will sell to both new and existing customers within one or several business units.

The incumbent will be expected to source and close leads, to develop strategies to attract new customers, enter new markets and review new business revenue; revenue generation from existing customers by retaining and maintaining relationships, growing accounts and driving exhibitor attendance. The role is also expected to carry out the agent commissioning process to identify, assess and select new agents whilst enhancing the relationship with existing agents as strategic business partners.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Revenue generation of specified amount assigned, through sales (booth, sponsorship/ advertisement and fully integrated packages) to new customers across products and revenue streams within a business unit
• Generation of new business leads, through customer relationship development, cold calling, attendance at industry related events and market searching
• Meet or exceed revenue targets for assigned accounts and agents through strategic engagement of customers
• Maintain and strengthen existing customer relationships through demonstrating a detailed understanding of customer business strategy and needs
• Maintain regular communications between Informa Markets and agents to monitor customer pipeline, tracking against revenue targets, confirming status of re-bookings and escalation of issues
• Deliver assigned Sales campaigns, against accounts, products and revenue targets
• Development of brand and industry specific knowledge, including competitor events
• Collaboration with Exhibitor Marketing teams to develop attraction campaigns
• Liaise with the Event Director and Sales Operations with regards to available spots on the floor plan
• Maintain accurate and timely customer information and notes within Salesforce (CRM system)
• Capture and enter sales contract information into the CRM/ invoicing system
• Manage sales information and customer requirements (via Salesforce) to the Sales Operations and Event teams
• Support Finance in overdue payment collection, resolving bad debt customers and facilitating consistent commission payment process for agents with regular pay runs
• Perform additional responsibilities as assigned

Here’s what you’ll do:

• Advise managers and employees on HR-related policies and enforcement of local policies
• Review and establish standard operating procedures, guidelines and HR templates
• Integration with HR in other NPDL business units to ensure alignment and synergies
• Manage the employee lifecycle including employee relations matters, investigations and complaints
• Maintain full competent crews in cooperation with the Marine HR Coordinator
• Drive permanent recruitment and operational needs and oversee recruitment processes
• Ensure that recruitment and any agencies serving the Company maintain verifiable operational practice, which complies with the requirements of Standard A1.4 of the MLC.
• Manpower and headcount planning
• Develop an internal talent development program and pathways for seafarers aimed at improving retention and internal development with a strong interest in Pacific Island nations
• Build talent pools via strategic sourcing plans using an array of tools and resources.
• Monitor and coordinate training, attendance of internal/external courses and certifications for all ship personnel and ensure plans are aligned with business needs, strategy and budget
• Assist management in evaluating performance of team members, providing guidance regarding coaching, counselling and development.
• Deploy Performance Management framework per vessel aligned to Company program
• Maintain a program for monitoring Crewing Agents’ and other related business partners’ performance
• Drive yearly recurring HR tasks such as annual salary adjustments and performance management
• Take an active part in the safety culture within the Company
• Coordinate the activities related to personnel administration in order to secure safe, efficient and cost-effective statutory requirements
• Strictly act on policies with respect of Quality Management Systems, Health, Safety and Welfare, as well as other contractors (internal and external)
• Keep abreast with new technology and Marine HR related matters & share knowledge with the Marine Management team.
• Actively participate in Crew Selection process and ensure a well experienced and balanced team is placed onboard.
• Ensure that crew appraisals are recorded in a timely manner in compliance with company requirement.
• Oversee the handling of insurance claims & leave related to maritime personnel.
• Co-ordinate with the Marine HSEQ and the Technical team for an effective crew briefing before joining and then onboarding / familiarization when on board.
• Oversee the handling of insurance claims & leave related to maritime personnel
• Develop and deploy employee engagement framework on vessels to improve morale, productivity and retention
• Ensure compliance with STCW, MLC and other international, national, legislation and industrial requirements in Marine HR functionality
• Partner with the Marine & HSEQ Superintendent to ensure seafarers actively participate and understand the Company’s Mission Statement, Values and Strategic Pillars
• Represent the Company as part of the Emergency Response Team (ERT)
• Maintain close working relationships with Flag states, Industry organisations and Associations to ensure strong knowledge on Maritime industry changes related to Crewing matters
• Other duties as directed

Key responsibilities

Research Management: The CM is fully responsible for the day-to-day management of team activities, providing support and guidance from project assignment to post-delivery. The CM is expected to routinely engage with team members to ensure that appropriate planning, methodologies and validation mechanisms are in place to generate impactful findings. Typical research activities include:

• Project/Staff Line Management: Day-to-day line management of Consulting Analysts, Senior Consulting Analysts, Associate Consultants, Consultants, Senior Consultants, and, Team Leads, as appropriate.
• Project Allocation: Collaborate with other Consulting Managers and the Head of Consulting to assign custom research staff to new projects, and then briefing those staff members together with client development members
• Revenues and costs: Plan and manage revenues, project costs and input to HoC on salaries for team
• Occasional Project Management and Execution: Ensure the successful management and execution of all projects and clients within a pre-defined research vertical, from inception to delivery. This role will, occasionally, involve a limited amount of own-project execution, fluctuating based on workflow.
• Process Improvement / Development: Develop and implement methods and procedures for monitoring custom project work including research content, storyline analysis, quality control, client deadlines, costs, efficiency and capacity considerations.
• Resource Management: work closely with recruiters to ensure that projects are adequately resourced and that the pool and quality of contract analysts matches an expanding workload both in volume of projects and complexity of content.
• Recruitment: work with recruiters to determine desired candidate profile, as well as screening, interviewing and selecting adequate candidates.
• Team Development & Training: Assess team’s outputs and activities in the form of project debriefs and annual appraisals. Targets should be put in place and measured over time to ensure appropriate growth and promotion levels are achieved. Additionally, the CM should create, coordinate and track training of custom research staff to ensure that individuals have the tools and knowledge necessary to succeed.
• Quality Control: Responsible for the successful execution of all projects and clients run by his or her team members, from inception to delivery. This includes, asking for feedback from seniors buddying with his or her team members and ensuring their standardized quality.
• Mentoring and Ensuring Best Practices: Provide guidance to the custom research team and ensure implementation of best practices for all aspects of project management including project design and planning, budget control, commissioning, data modelling and checking, writing and editing of presentations, client communications and project delivery to the highest standards and client satisfaction.
• Training and Skill Development: Coordinate training of custom research staff, contract analysts as well as the wider company staff thereby developing the team’s ability to increase value-add. Make staffing decisions and individual development goals and movements within his or her team by identifying opportunities for growing them around particular industries or key accounts. This may include new consulting solutions or expertise in specific industries, etc.
• Strategic proposal feedback: to guide and elevate business/client development and account management proposal content to ensure we propose the strongest solutions. Where appropriate, to share proposal reviews to correct senior staff.
• Support consulting sales effort: attending client pitches/teleconferences, using Salesforce, training/updating business/client development and account managers on custom research solutions and experiences.
• Quarterly Share-out sessions: create formal share-out sessions on a quarterly basis for sales staff to more clearly understand our unique selling points.
• Ensure we have a renewable revenue base: identify, encourage and manage pro-active efforts to grow repeat client business. Collaborate with sales teams to share knowledge, ensure quality and proactively tailor solutions to our most valuable clients;
• Promote a commercial approach: Strengthen the commercial awareness of the consulting team and collaborate with relevant account management, farming and business development teams.

Team and Development:The Consulting Manager will be assigned a team of 4-8 Consulting staff and he or she will be responsible for the quality of all work products for this team. Additionally, the Consulting Manager will work with management to develop the skillset of individual members. Other tasks include:

Commercial Activities: As the Consulting Manager develops, so, too, will his or her experience participating in revenue driving activities for our business. The CM will support and drive our solutions by working closely with commercial teams.

• Right to work in Singapore
• At least 8 years of experience or combination of related education and at least 3 years people and/or team management experience (External candidates)
• At least 5 years of experience or combination of related education and at least 1-2 years people and/or team management experience (Internal candidates)
• Proven research and/or consulting experience
• Proven project and team management experience
• Experience in strategic report writing and presenting to clients at an executive level
• Experience evaluating, manipulating and analyzing numerical data
• Expert PowerPoint and Excel skills

Role Overview: At Red Alpha Cybersecurity, we are looking for a dynamic and experienced Business Development Manager to join our team in Singapore. You will be responsible for establishing, managing, and developing strategic partnerships with key stakeholders in the cybersecurity and private sector. You should have a proven track record in business development and strategic partnerships.

Key Responsibilities:

• Develop and execute a comprehensive business development strategy to achieve organizational goals
• Qualify leads from marketing campaigns and identify partnership opportunities.
• Initiate contact with potential partners through cold calls, emails, and in-person meetings.
• Present Red Alpha Cybersecurity’s value proposition to prospective partners.
• Assess partner hiring needs and recommend appropriate secondment solutions.
• Collaborate with internal team to create effective partnership strategies.
• Identify, develop, and negotiate contracts with new partners.
• Provide detailed and analytical partnership reports to management.

• Must be a Singaporean or Permanent Resident.
• Minimum of 5 years of experience in business development or sales within the cybersecurity industry or related industry
• Demonstrated experience with various sales techniques, including cold calling.
• Proven track record of achieving sales targets and quotas.
• Excellent communication, negotiation, and presentation skills

• Health insurance
• Professional Development Fund
• Team Building and Retreat events
• Start Up Vibe (if that’s the thing for you!)
• Attractive commission plan

About the job

Reporting to the HR manager, you will be supporting the full suite of HR activities to support the store’s ambition in making IKEA Tampines a great place to work. You will help to drive our people initiatives, provide great co-worker support, and drive HR functional excellence and continuous process improvement.

Your assignment

• Promote and safeguard the IKEA culture by being a role model who expresses the IKEA values in all HR operational matters.
• Support recruitment activities including recruitment events, applicant screening and shortlisting, and co-ordination of interviews, etc.
• Support new hire onboarding process including issuance of staff items and coordination of onboarding sessions.
• Support learning and development-related activities including onboarding training.
• Support in setting up and maintenance of employee p-files documents etc.
• Support HR improvement projects and new initiatives
• Any other duties which may be assigned from time to time.

Your profile

• You are studying or have an educational qualification in Human Resources Management.
• You have excellent interpersonal skills and are confident in approaching and interacting with people from all levels, which includes managing conflict.
• You take initiative and you are proactive in your tasks and responsibilities.
• You are a committed and strong team player who is also able to work independently.
• You have high integrity and are meticulous in your work.
• You are able to support HR operations during the weekend and public holidays as needed.
• You are able to support business operations during peak periods.

Expertise you bring 

• Drive thought leadership in the market, Build strategic, trust-based relationships with prospective clients’ decision makers, stakeholders and provide industry insights, competitive landscape.
• Building a consistent and sustainable business that champions growth, trust and confidence.
• Generating pipeline to achieve sales growth through executing sales strategy, sales plays and go to market campaigns.
• Build territory plans which help  achieve coverage for all solutions across all accounts/territories and consistently exceed revenue and booking goals.
• Work closely with Marketing, inside sales and cloud operators to increase demand generation and support pipeline generation activities.
• Responsible to develop business in terms of Cloud Technology, Technology consists of Public Cloud, Hybrid Cloud and Private Cloud
• Responsible for developing business in Professional Services and Managed Services as well. Cloud platform include Amazon Web Services, Google Cloud Platform and Microsoft Azure.

Manager Payroll – APJ

Position Summary

Guarantee the performance of the APJ payroll operations while being complaint with employment, taxation and social security laws and other related company policies.

Responsible for the day-to-day leadership of the APJ payroll team, validate and approve the monthly payrolls, acting as first level of escalation for queries not resolved within the payroll analyst’s level. This Includes, payroll processing, projects implementation, employee inquiry management and issue resolution. You will also work with our external payroll vendors, Accounting, Treasury, Global Mobility, Stock teams, Audit, and the Global Talent function to ensure the effective delivery of end-to-end employee payroll processing and query management.

Key Responsibilities

• Conduct monthly payroll controls and ensure all assigned payrolls are processed timely and accurately (All APJ countries).
• Build & maintain long-term relationships with the key stakeholders and the payroll vendors.
• Act as first level of escalation on various payroll issues.
• Partner with the payroll vendors, Accounting, Stock, Global Talent, and other teams to resolve queries.
• Ensure adherence to established processes, policies, and internal controls.
• Work closely with the Director, International Payroll on translating the Company’s goals and objectives into manageable tasks for the team and ensures full understanding among team members.
• Work together with the Director, International Payroll to develop strategies, procedures, and workflows for the department’s activities to achieve the established objectives and offer quality services to both internal and external customers.
• Fulfil periodical / ad-hoc reports for the management team and / or other internal customers based on requests.
• Contribute with ideas to improve the team activities and performance.
• Be a key player in the development of the Global Payroll systems.

People Management Responsibilities

• Manage the process of people development and performance evaluation, providing periodic feedback, coaching and empowerment to promote professional growth.
• Identify people development needs and ensure a plan is implemented.
• Coordinate / prioritize people activities to facilitate objectives achievement.
• Organize and lead regular 1 and 1 discussions with the team.
• Drive quarterly growth conversation and yearly performance reviews with the team.

Key Responsibilities:

1. Retail Engagement:
   • Develop and implement strategies with our Distributors & Retailers to enhance customer experience in POS.
   • Collaborate with local retail marketing and sales teams to ensure alignment of engagement strategies.
   • Monitor and analyze customer feedback and sales data to identify areas for improvement.
      
2. POS Material and POS Branding:
   • Oversee the creation and distribution of POS material to ensure consistent and impactful branding across the region.
   • Ensure that all branding efforts align with the company's brand guidelines and resonate with the target audience.
   • If needed, work with designers and vendors to produce high-quality promotional materials.
      
3. End User Engagement:
   • Management of end-user engagement platforms, such as loyalty programs and online communities.
   • Utilize data and analytics to understand user behaviour and preferences, tailoring engagement strategies accordingly.
      
4. Customer Insights and Analysis:
   • Work closely with the retail data analyst to gather and interpret customer insights.
   • Use data to inform and optimize engagement strategies and campaigns.
   • Regularly report on engagement metrics and ROI to senior management.
      
5. Collaboration and Communication:
   • Coordinate with cross-functional teams, including sales, marketing, and product development, to ensure cohesive customer engagement efforts.
   • Act as a key point of contact for regional and local teams regarding customer engagement initiatives.
   • Communicate effectively with stakeholders at all levels, providing updates and insights on engagement activities.

Your Career

Palo Alto Networks is looking for an experienced Sr. Focused Services Manager. You will be responsible for leading our Managers and their respective Support Account Managers in a region, segment or country by ensuring they have the support and tools to perform their job tasks at a high level as well as helping each member to grow within their roles. You will drive issue escalation point for your region/country/theater, lead the communication channel into the business, manage business change and process improvements and mentor your respective teams for success and growth

Your Impact

• Interview, hire, train and mentor a team of Support Account Managers

• Manage projects and teams to promote productivity and effectiveness

• Drive decisions and results that will affect costs and may impact the short-term goals of the organization

• Receive assignments in the form of objectives and determines how to use resources to meet project schedules and goals

• Provide guidance to others managers and fellow peers within the latitude of established policies to complete assignments

• Maintain a solid sense of cohesiveness within your team, focusing on employee morale and employee development initiatives for internal retention

• Drive Support metrics and KPIs to manage Support Account Manager managers and teams effectively

• Set team goals in-line with overall organizational goals- also, set specific goals for direct reports and provide regular feedback on performance

• Provide leadership, mentorship, and support for technical account related issues

• Lead effective advice and counsel on strategic communications issues and exercise effective discernment

• Drive  process improvement for efficiency, organization, and customer satisfaction purposes

• Drive close collaboration with various internal partners (including engineering, account management, product management, IT, and manufacturing) to resolve issues and grow the business

• Drive close collaboration  with Sales and Post-sales account teams on scoping and pricing FS contracts as well as introducing the offering to customers

As the Portfolio Project Manager, you are responsible for developing, aligning and maintaining a healthy store portfolio within the APAC region, and securing future locations through analyzing potential locations. In this role, you have a strong understanding of the Brand, future business needs, as well as industry tendencies.

What you will do:

• Strategizing and developing regional expansion initiatives, primarily through physical stores to drive and optimize omni growth and profitability
• Maximize future potentials of the region through optimization of the store portfolio, identifying and executing opportunities to rebuild, relocate, consolidate and renew existing leases
• Lead and coordinate omni projects within brand/markets, manage portfolio, and create new markets
• Act as the main point of contact for expansion related matters in the region, ensuring all stakeholders are informed, and provide all with a clear vision for each project/opening
• Collaborate with Brand Management, COS Global Expansion, as well as local lease departments to manage the portfolio of existing stores
• Work with Interior and the Sales Team to evaluate the scope of the work required and projecting turnover and potential profit
• Collaborate with Brand/Market/Global Expansion to co-ordinate market entry preparation
• Ensure local and global leasing teams to have a strong understanding of the COS brand, goals and objectives as well as the omni expansion strategy
• Review, verify, and make decisions on new locations in line with overall expansion strategy, securing growth and expansion targets, aligning market strategy and portfolio actions
• Analyze KPIs, portfolio and planning for new stores, consolidations, optimization, renegotiations
• Coordinate and secure the outcome of unique expansion opportunities such as pop-ups

Key Responsibilities:

Category Performance Management

Analyze sales data, market trends, and customer insights to evaluate the performance of core categories within the APAC region.

Develop strategies to drive category growth, increase market share, and meet revenue targets.

Identify opportunities for assortment optimization, pricing strategies, and promotional activities to enhance category performance.

New Product Launches

Lead the end-to-end process of launching new products within designated categories.

Collaborate with cross-functional teams including sales, marketing, and supply chain to develop launch plans tailored to APAC requirements and ensure successful execution.

Conduct market research specific to APAC demographics to understand consumer needs, competitive landscape, and positioning strategies for new products.

Data Analysis and Reporting

Generate regular reports and dashboards to track category performance metrics, including sales, margins, and market share within the APAC region.

Provide actionable insights and recommendations based on data analysis to drive continuous improvement and informed decision-making in APAC markets.

Cross-Functional Collaboration

Work closely with regional sales and marketing teams to develop integrated category plans and promotional campaigns tailored to APAC market dynamics.

Partner with product development teams to provide regional insights and preferences for product innovation and portfolio expansion opportunities.